MyMichigan Family Medicine: Freeland
MyMichigan Health Park Freeland
5694 Midland Road
Freeland, MI 48623 Directions
4.8 out of 5
1,924 verified ratings
1,924 Ratings, 1,144 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the MyMichigan Family Medicine: Freeland team for compassionate, attentive, and thorough primary care. Listeners and communicators (providers and staff) are highlighted repeatedly; many feel heard, respected, and confident in their care. Staff friendliness and professionalism are frequent positives, and several patients recommend the practice for family care. A few comments note occasional gaps in response to specific health questions and mixed feelings about some front-office staff interactions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 4, 2026
Melissa Murtha, C.F.N.P., M.S.N.
courteous, friendly
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
I appreciate having Kelly available when the Dr wasn't there. She was pleasant and efficient
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Great!!
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Brandon was very knowledgeable, took great care to explain things to me and offered options to resolve the problem.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Great place to be seen.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Melissa Murtha is great, she always listens and provides guidance.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Familiar with new information. Listens and patient and very respectful.
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent PA. Always very easy to talk to and very understanding. Extremely knowledgeable and thorough. Her caring manner is superb. Always a pleasure to see her.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I think she is the best! Kind caring understanding listens to me and makes me feel very comfortable ❣️
Apr 24, 2026
I was really nervous to change doctors after mine retired. Dr. Kerwin has shown such a caring attitude and I feel she is listening. I feel Dr. Kerwin and her staff will help me achieve my medical goals.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
I am happy with this provider
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Brandon was willing to talk about the issues, relayed his opinion very well, described the options, and took action on the results. Everything I expect from a provider.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kerwin and her staff have been so welcoming to me. I was nervous changing doctors after mine retired. I love using my chart to communicate as needed and receive responses appropriately and timely. I feel Dr. Kerwin is listening and trying to help me reach my goals.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Awesome
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very positive, with good questions asked and careful listening to my responses.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this provider.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
The doctor and staff were respectful and friendly.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Awesome Doctor, Highly Recommend
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgable, professional and respectful.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
It was an excellent visit with him.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I’d definitely recommend Melissa Murtha. She’s been a great NP for me for years now.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, very professional and always return calls in the same day
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Friendly
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Everyone is always helpful with everything. A good bunch of workers.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very good and would recommend. Just takes awhile to get an appt for routine health exams.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
This was a first time visit for new patient care - time will tell. However Kelli was kind, respectful and thorough.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent support always
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I have always been happy with the people who I have seen at this untill my last visit.. I had a blood draw and it was done in the room and the lady that did it was not very good.. I have a bruise from the tourniquet, never had that happen in my life.. It hurt from get go.. She wasn't very pleasant at all..
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Kelli was awesome! This was my first visit with her and I really liked how she explained things to me. She told me things that wasn’t explained at all in my recent emergency room visit. Kelli’s medical assistant was also extremely pleasant and I appreciated her calm manner. Excellent care
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I love Susan and Melissa they are very friendly and seem to care
Apr 17, 2026
Professional and well delivered, nice and comfortable with the visit.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Kristen is always awesome! Kind, intelligent and easy to understand.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Have been with Kristen for many years and appreciate how she listens and helps me manage my health.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend her.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
First time I was in the in the office. All went well and professional. First time so I have no profound knowledge, however all went well and professional.
Apr 16, 2026
Terrific Doctor!
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Good Dr. Friendly staff,
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
I liked the doctor. He was new to me and his nurse was very very friendly. Felt very comfortable with them.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Kelly is not my regular doctor but I was very satisfied with the her when I went in for shingles. I would recommend her,yes.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
I always receive excellent care and communication on my health needs.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
I count my lucky stars that I found Dr Kerwin for my primary care physician. She has made a huge difference in how my health care is handled. I have so much respect for her and feel genuinely supported by her and her staff.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Dr Kerwins visit was my first time Witcher and in the office.Going forward I hope she gets to know me and can help me stay as active as I can be at my age. Very important to me.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kerwin iis very knowledgeable,caring, thorough and friendly. I highly recommend her!
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Kerwin is an excellent provider. She’s well informed and answers questions so that I understand them. I would recommend her to my family and friends
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Only saw her once, just switched over to her, but I was very impressed with the staff, esp her medical assistant. Have not had to call yet for appt due to illness, so cannot comment on that at this time. Overall, I was pleased with the attention I recieved from her and her staff.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Don’t bother going anywhere else, she is amazing as well as the staff at this facility.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Brandon was so easy to talk to. Answered all questions. Gave important info. Patient, kind I wish he had a full time office His care was exceptional, his nurse too. As always, the wonderful ladies up front are always lovely., very helpful & kind.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Her and her staff were outstanding!
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Kristin and the staff have always been attentive to my health needs. Either online through the Portal, or in person. She listens very well, answers any questions I have, and I feel comfortable talking to her about any issues I'm having. I appreciate her care over the past several years and I'm a better person for it. I can't thank her and her staff enough, and I'm very grateful to have the work benefits that I have to be able to continue to be a patient.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
That she really listened to my concerns didn't tell me my problems were just because I was OLD., Which I greatly appreciated, Which other ones have told me. Scheduled tests I needed right away. By the way this was my first visit with her. I look forward to having her as my provider.