MyMichigan Family Medicine: Freeland
MyMichigan Health Park Freeland
5694 Midland Road
Freeland, MI 48623 Directions
4.8 out of 5
2,119 verified ratings
2,119 Ratings, 1,227 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the MyMichigan Family Medicine: Freeland team for compassionate, attentive, and thorough primary care. Listeners and communicators (providers and staff) are highlighted repeatedly; many feel heard, respected, and confident in their care. Staff friendliness and professionalism are frequent positives, and several patients recommend the practice for family care. A few comments note occasional gaps in response to specific health questions and mixed feelings about some front-office staff interactions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 19, 2026
Brandon Filbeck, F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Great dr...answered all questions. Easy to understand. Your PHONE SYSTEM IS AWFUL!! TRYING to get appt or someone to answer the phone. This needs to be better! Terrible patient service when you cant even call direct. On hold forever..then disconnected. Pls fix phone system!
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Very nice and keeps my anxiety about doctors at ease.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
how friendly she is and all of the people that work there
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
I have really appreciated the concern and care I receive from Kelly Christi in my appointments. She is knowledgeable and understandable in explaining things especially why she reached the treatment option she did. She is approachable and has a good sense of humor which puts me at ease. I really like Kelly.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Shelly Campbell was excellent. She was patient, kind, and listened carefully to the patient's concerns as well as those his children had. She was careful in making decisions, stated the pros, cons, and concerns about making medication changes. Her bedside manner is outstanding.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
Courtney and her staff are friendly & explain issues in an easy to understand way. They always take the time to make me feel at ease. I have recommended them to my family & friends. A special thank you to Courtney and her staff for their understanding & care.
Oct 14, 2026
I would highly recommend Melissa. She is thorough, caring, listens and asks lots of questions. Her assistant is also very good. They make a great team and I am so grateful that I found her!
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I’ve been seeing her for 12 years and she’s the best! I highly recommend her whenever someone is looking for a PCP in the area.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I was nervous to see a new provider but Kellie was friendly and comforting.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I have always had a positive experience with Melissa. She is easy to talk with and very helpful. She seeks answers and researches information if she is not certain. She schedules testing efficiently and follows through. Her nurse Susan is also clear and sensitive in relaying information back to me. I would highly recommend this team.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Julia Kerwin is an absolutely wonderful doctor. I have been seeing her for 2 1/2 years. Dr Kerwin is very caring, knowledgeable, great listener, she goes through everything with you. She asks many questions and is always concerned for you and your health. She takes her time with you. I alway highly recommend her to other people.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr. Julia was good & listened to me. However she had none of my medical history when I came in for my first appointment and I had to give her most of it which can be a bit mentally taxing for me since I have a few chronic conditions. I’d wished she had taken the time to check this before our initial appointment but overall, she did listen to me & my concerns and gave me good suggestions. I had to get bloodwork done & I had to ask the lady who gave it to me to wash her hands. She didn’t, instead she asked if her sanitizing her finger was okay. Which I just went along with. But didn’t really appreciate. Then the lady at the front desk was not very respectful, she was loud when discussing my personal health conditions & just would’ve appreciated a little more courtesy overall.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr is very understanding to my concerns
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the staff and the care from Courtney. I was NOT happy to arrive 15 minutes early as suggested and wait for almost an hour and a half to see my provider.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Dr Kerwin is throrough and prompt. She listens well and good manner.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Very professional excellent listener.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Great Docter
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
The Dr listens to you, recommends the best way forward.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with my visit.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Courtney Kernstock is kind, determined and listens. She is willing to order tests if you think it could help. She takes her time with patients and never makes you feel rushed.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Our family is very pleased with Melissa and the staff at the Freeland location. It's exceptional! And the Ready Med has been a great experience every time our family had to utilize it!
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Kurjian has always went above and beyond to help get to the bottom of any issues that come up with me. He always does whatever he can to help make me better
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Kurjian was very good to work with and Geneva was awesome. Both very friendly and knowledgeable. Highly recommended.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
The best care ever! And fast!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
The only issue I do have is how often it seems DRs and or PA’s seem to change. Hopefully Kelly does stay she is friendly and seems to genuinely care about your needs and questions I have yet to meet new DR coming in but don’t have a concern if I have to see Kelly when needed.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Highest professionalism in the area. Up to date care. Not rushed, quality care.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
He was on his toes when I had blood tests done. Called me right away and told me I needed to go to ER.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I have been telling everyone about all my doctors at Campus Ridge how good they are have a good weekend. [NAME, DATE OF BIRTH]
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Courtney is amazing, I am so happy to have her on my health care team. Her nurse Paul is excellent too!
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Very caring, and helpful
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Very easy to talk to and was always interested in what i ask or say.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
They're very friendly and efficient.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I am very appreciative that Shelly made herself available to assist me. She was very thorough in diagnosing me as well as not only listening to my concerns but hearing me . I felt safe in her care as she inquired about my medications, conditions and allergies. Her kindness I am still grateful for as I was able to get my prescribed medicine within 1 1/2 hours. Two days later I’m feeling better and much more hopeful. Many thanks to Shelly C Most sincere , [NAME]
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
I am satisfied and would recommend this practice; however I have only been there twice. This is a new primary care physician for me
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Absolutely love taking my girls to see Courtney, she's AMAZING and very very thorough, and my girls LOVE her and feel extremely comfortable with her....
Oct 4, 2026
What would you tell family and friends about your experience with this provider?
Yes I would they always did good by me
Oct 3, 2026
What would you tell family and friends about your experience with this provider?
I've always been treated with respect and kindness. No one in this office has ever treated me in a negative way. This is a professional office and I'm always treated respectfully.
Oct 3, 2026
What would you tell family and friends about your experience with this provider?
Thank you very much for seeing me
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Very good care
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Dr Kerwin is amazing in my option best doctor and medical care I could ever ask for. Tho it has just recently been difficult to get appointments when we’ve needed them in the last few months. An awesome care team with Dr Kerwin and her nursing staff
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
I’m very comfortable at the Freeland office.
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit. Everyone was friendly and listened to what I had to say.
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
My long term personal physician retired. He was excellent. I transferred to two different doctors who did not measure up. Then I found Dr. Kerwin. From my very first visit, she impressed. She continues to show her intelligence, expertise and professionalism.
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Kourtney Kernstock is a very caring person And I would recommend her to anyone
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I tell them there is lack of good communication with office staff. Phone messages not returned in a timely manner and lack of patient care and professionalism with office staff. I think Courtney is very good and I'm happy with her, but must be difficult for her in not having capable employees to do their job to assist her in her job.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very sufficient
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. Friendly staff.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I’m always happy with the care that I receive from this team
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very attentive and friendly.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Dr.Kerwin, is very thorough in your medical history. She will also keep in contact with any specialist you see. Dr. Kerwin goes above and beyond her caring for the patient.