2,852 Ratings, 1,192 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Rheumatology for compassionate, knowledgeable physicians and an attentive, professional staff. Many comments highlight specific providers' thoroughness, listening skills, clear explanations, and personalized care; several express sadness as favorite doctors leave. Telehealth visits and coordinated care (rides, scheduling help) are noted positively. Rheumatoid arthritis and autoimmune conditions appear frequently; medication management and treatment planning (including tapering long-term drugs) are described as successful and reassuring.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 4, 2026
Shristi Basnyat, MD
The front office staff is always exceptionally kind, efficient, and respectful.
Aug 4, 2026
Dr. Matzumura was very kind and cared about my well being. The whole staff was nice.
Aug 4, 2026
Dr. Matzumura Kuan is one of the most responsive and thorough physicians I've ever been associated with.
Aug 3, 2026
Dr Basnyat is wonderful. She is kind, caring and listens. I really like coming to her.
Aug 3, 2026
MA was very conscientious and friendly. Was polite and courteous at all times.
Aug 3, 2026
Everyone was great.
Aug 3, 2026
Dr.B. Was very kind and took her time to address all of my questions.And problems
Jul 31, 2026
Knowledgeable and respectful
Jul 31, 2026
The assistant who took my blood pressure was excellent. Dr. MATZUMURA is excellent.
Jul 31, 2026
Jul 30, 2026
I liked Dr B very much. She was up to date on my situation when she came. Explained her diagnosis clearly and listed to and answered my questions.
Jul 30, 2026
The medical assistant was so friendly!
Jul 29, 2026
The staff and doctor were excellent
Jul 29, 2026
Dr Aquino always incredibly patient and thorough which gives me confidence in my care. His team is very responsive via MyChart.
Jul 29, 2026
Dr. Aquino very kind & knowledgeable. He answered all my questions and concerns.
Jul 29, 2026
The gentleman at the front desk was very friendly and helpful
Jul 29, 2026
Great team!
Jul 29, 2026
Love my Doctor so nice
Jul 29, 2026
All staff courteous and kind
Jul 29, 2026
Dr B and her medical assistant were great, professional and friendly. Her assistant even took my BP again before I left because she knew I was concerned. Thank you!!
Jul 29, 2026
This was the first time in 20 years that a doctor actually spoke to me and wasn't preoccupied with typing on their laptop. I appreciated having an actual conversation about my concerns.
Jul 29, 2026
All was outstanding during my visit.
Jul 28, 2026
Dr. Aquino was very calm, knowledgeable, communicative, and patient. I can highly recommend him to others!
Jul 28, 2026
Every one was.
Jul 28, 2026
Yes Denise went above and beyond also the front desk Man (forgot his name) but was Very helpful. Doctor was attentive and listened and answered my questions and never made me feel rushed!
Jul 28, 2026
Lab work in the same building
Jul 28, 2026
I truly appreciate the care the doctor has shown. The Doctors attention to my pain levels and overall comfort means a great deal, and I'm grateful for her dedication.
Jul 27, 2026
Dr. Aquino and the nurse were great!
Jul 27, 2026
Dr B was very professional and very helpful. She listened and answered my questions.
Jul 27, 2026
First of all the staff is best of class. I feel that the patient is priority one. They are engaging and just great people. Dr. Nevena is amazing! We discussed my DX and treatment. She prescribed a drug that of course my PDP denied. Then she did something no other doctor has managed to do... She got the drug approved!!! AMAZING!!!
Jul 24, 2026
Dr. M bedside appt is so pleasant as is entire staff who welcome you and are very helpful due Dr. M leadership and leading by example
Jul 24, 2026
Everyone that comes in contact with you
Jul 24, 2026
Everyone
Jul 23, 2026
All the staff from registering to the MA, resident and Dr. Basnyat were all very concerned about my issues and health. Working together on a solution.
Jul 23, 2026
The entire visit was so appreciated and I feel after 2 years of unknown I hopefully found the person who will help me live my quality life.
Jul 23, 2026
Dr. Matzumura is amazing. Very profesional and caring.
Jul 22, 2026
Staff was professional and friendly.
Jul 22, 2026
The doctor is awesome!
Jul 22, 2026
I could honestly state that Dr Barjaktarovic is probably one of the best if not the best doctor to treat me
Jul 21, 2026
The going concern she had for me. An active listener. Friendly demeanor.
Jul 21, 2026
Dr. Nevena Barjaktarovic, was very friendly and explained everything well enough for me to understand my conditions.
Jul 21, 2026
The gentleman who checked me was wonderful
Jul 20, 2026
Dr. Basnyat is an excellent physician. She very caring and easy to to talk to.. Lee Health is very Luckey to have her on staff.
Jul 20, 2026
Dr answered but also made sure I understood what she was saying .
Jul 17, 2026
Dr.B is very empathetic and thorough.
Jul 16, 2026
The desk staff is always friendly and very helpful.
Jul 16, 2026
Although I am not a new patient to Lee HealthRheumatology department, this is my first visit with Dr. Aquino. I was very impressed with his patience and the time he took with me as a new patient of his to review and explain my conditions. And I would absolutely recommend him.
Jul 16, 2026
The doctor was very attentive and took time to listen.
Jul 16, 2026
Dr. B was wonderful as always
Jul 16, 2026
Dr.Basnyat was thorough and considerate as always.