2,929 Ratings, 1,258 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Rheumatology for compassionate, knowledgeable physicians and an attentive, professional staff. Many comments highlight specific providers' thoroughness, listening skills, clear explanations, and personalized care; several express sadness as favorite doctors leave. Telehealth visits and coordinated care (rides, scheduling help) are noted positively. Rheumatoid arthritis and autoimmune conditions appear frequently; medication management and treatment planning (including tapering long-term drugs) are described as successful and reassuring.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 10, 2026
Shristi Basnyat, MD
Thanks for smile :)
Jul 10, 2026
I was very pleased with the physician and the staff..
Jul 9, 2026
The front desk staff is very helpful and friendly The as Dr. Matzumura.
Jul 8, 2026
The Doctor
Jul 8, 2026
The dr., nurse and front desk person, made me feel very cared for. Very nice office to be a patient at!
Jul 8, 2026
Jul 8, 2026
Dr B is outstanding. She really cares. She provides instructions that you can actually understand and follow. Her staff is great.
Jul 7, 2026
Dr. B is very very good. She took her time, listening to concerns. She shows true concern.
Jul 7, 2026
Everyone in Nevena Barjaktarovic's office is very professional and pleasant.
Jul 6, 2026
Dr. Aquino
Jul 6, 2026
Dr. Nevena B was excellent
Jul 2, 2026
Every member of the staff that I encountered was very friendly and made me feel like I was more than just a number. I felt like they really wanted to make me feel at ease and not rushed through the visit.
Jul 2, 2026
Dr. Nevena
Jul 1, 2026
Dr. Matzumura did show exceptional and genuine interest in my treatment
Jul 1, 2026
I am impressed with the Dr. Aquino explanation of health concerns.
Jun 30, 2026
No they did their jobs
Jun 30, 2026
I as provided with a oxygen tank with no problem
Jun 30, 2026
Here is a draft for a highly positive and professional review for your rheumatologist:A True Example of Excellence in Patient Care: Dr. Melissa Matzumura KuanIf you are looking for a doctor who combines brilliant medical expertise with genuine compassion, I cannot recommend my rheumatologist, Dr. Melissa Matzumura Kuan, highly enough.Living with an unusual disease like Inclusion Body Myositis (IBM) can be incredibly challenging and isolating, but Dr. Matzumura Kuan has been an absolute lifeline. She is a true professional who actually takes the time to listen to the patient-a quality that is far too rare in medicine today. Because IBM is complex, she doesn't just stick to standard scripts; she actively explores alternative avenues of treatment and leaves no stone unturned to help improve my quality of life.Her dedication, thoroughness, and deeply supportive approach truly set the example for other medical professionals to follow. I feel incredibly fortunate to be under her care and couldn't ask for a better advocate in my corner.
Jun 29, 2026
Jun 29, 2026
Dr Matzumura is the best I hope she doesn't leave too
Jun 29, 2026
All staff was equally friendly and helpful.
Jun 29, 2026
Dr. Matzumura took the time to go over my issues and takes a genuine interest in my well-being.
Jun 29, 2026
Everyone was professional and friendly
Jun 29, 2026
This was an on line appt.There were problems connecting.Dr Basnyat was able after some time to connect so we did have a satisfactory appt with her.
Jun 26, 2026
Doctor was very friendly and professional
Jun 26, 2026
The staff is outstanding
Jun 26, 2026
Thanks to Jazmin for helping me not lose my appt after a long drive. And Carol at the front desk, so sweet and professional.
Jun 26, 2026
Dr Matzumura is so friendly, citrus and very thorough. I feel very confident with her plan of treatment for my arthritis. She's very knowledgeable.
Jun 26, 2026
Dr Matzumura is outstanding with her care and professionalism. Ruth always is upbeat and documents all my concerns prior to meeting with the doctor. Very appreciate of this office.
Jun 26, 2026
They were all professional and friendly.
Jun 26, 2026
I feel the doctor was patient and present with me
Jun 25, 2026
The whole office was amazing from check in to check out
Jun 25, 2026
Everyone was very friendly
Jun 25, 2026
Dr. Aquino
Jun 25, 2026
Dr. Aquino made sure asked questions and made sure my concerns were addressed.
Jun 25, 2026
If the entire team
Jun 25, 2026
Both pre-prep nurse and Dr. Matzumura were excellent.
Jun 24, 2026
In general everyone is very friendly but the doctor has a very good heart and is kind
Jun 24, 2026
Dr Aquino was friendly, polite, and easy to talk with. I've had a lot of experience with rheumatologists over the past thirty years or so and he clearly understands my concerns with the disease and the various medications and therapies available to treat it. I left with great confidence that he is the best possible physician for me to carry on with after Dr [ ] departure.
Jun 24, 2026
Carol really took very good care of meI am handicapped, and she made every effort to make sure that my needs were met
Jun 24, 2026
The doctor but over all everyone
Jun 24, 2026
Dr. B is very professional, knowledgeable and compassionate.
Jun 24, 2026
Everyone was .
Jun 24, 2026
All very good
Jun 24, 2026
It was so easy, I was seen on time. After I walked right across the lobby for blood work and was taken right away.
Jun 23, 2026
Excelente
Jun 23, 2026
Everyone was kind and considerate!
Jun 22, 2026
Everyone is always great there. From the front desk, to the nurses and techs and Dr. Basnyat is wonderful.
Jun 22, 2026
Dr. Aquino is a great Rheumatologist. I always feel cared for, listen to and appreciated during our visits. He takes loads of time with me and I feel confident that I understand all of my test results and any treatments he recommends. I highly recommend him to anyone.
Jun 22, 2026
Dr. Melissa was absolutely amazing. So caring, compassionate and knowledgeable. She had reviewed my case and answered all of my questions, etc. I absolutely loved her. I would HIGHLY recommend her to anyone - they would not be disappointed.