2,915 Ratings, 1,251 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Rheumatology for compassionate, knowledgeable physicians and an attentive, professional staff. Many comments highlight specific providers' thoroughness, listening skills, clear explanations, and personalized care; several express sadness as favorite doctors leave. Telehealth visits and coordinated care (rides, scheduling help) are noted positively. Rheumatoid arthritis and autoimmune conditions appear frequently; medication management and treatment planning (including tapering long-term drugs) are described as successful and reassuring.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 1, 2026
Melissa Matzumura, MD
Dr. Matzumura did show exceptional and genuine interest in my treatment
Jun 30, 2026
No they did their jobs
Jun 30, 2026
I as provided with a oxygen tank with no problem
Jun 29, 2026
Jun 29, 2026
Dr Matzumura is the best I hope she doesn't leave too
Jun 29, 2026
All staff was equally friendly and helpful.
Jun 29, 2026
Dr. Matzumura took the time to go over my issues and takes a genuine interest in my well-being.
Jun 29, 2026
Everyone was professional and friendly
Jun 26, 2026
Doctor was very friendly and professional
Jun 26, 2026
The staff is outstanding
Jun 26, 2026
Thanks to Jazmin for helping me not lose my appt after a long drive. And Carol at the front desk, so sweet and professional.
Jun 26, 2026
Dr Matzumura is so friendly, citrus and very thorough. I feel very confident with her plan of treatment for my arthritis. She's very knowledgeable.
Jun 26, 2026
Dr Matzumura is outstanding with her care and professionalism. Ruth always is upbeat and documents all my concerns prior to meeting with the doctor. Very appreciate of this office.
Jun 26, 2026
They were all professional and friendly.
Jun 26, 2026
I feel the doctor was patient and present with me
Jun 25, 2026
The whole office was amazing from check in to check out
Jun 25, 2026
Everyone was very friendly
Jun 25, 2026
Dr. Aquino
Jun 25, 2026
Dr. Aquino made sure asked questions and made sure my concerns were addressed.
Jun 25, 2026
If the entire team
Jun 25, 2026
Both pre-prep nurse and Dr. Matzumura were excellent.
Jun 24, 2026
In general everyone is very friendly but the doctor has a very good heart and is kind
Jun 24, 2026
Dr Aquino was friendly, polite, and easy to talk with. I've had a lot of experience with rheumatologists over the past thirty years or so and he clearly understands my concerns with the disease and the various medications and therapies available to treat it. I left with great confidence that he is the best possible physician for me to carry on with after Dr [ ] departure.
Jun 24, 2026
Carol really took very good care of meI am handicapped, and she made every effort to make sure that my needs were met
Jun 24, 2026
The doctor but over all everyone
Jun 24, 2026
Dr. B is very professional, knowledgeable and compassionate.
Jun 24, 2026
Everyone was .
Jun 24, 2026
All very good
Jun 24, 2026
It was so easy, I was seen on time. After I walked right across the lobby for blood work and was taken right away.
Jun 23, 2026
Excelente
Jun 23, 2026
Everyone was kind and considerate!
Jun 22, 2026
Everyone is always great there. From the front desk, to the nurses and techs and Dr. Basnyat is wonderful.
Jun 22, 2026
Dr. Aquino is a great Rheumatologist. I always feel cared for, listen to and appreciated during our visits. He takes loads of time with me and I feel confident that I understand all of my test results and any treatments he recommends. I highly recommend him to anyone.
Jun 22, 2026
Dr. Melissa was absolutely amazing. So caring, compassionate and knowledgeable. She had reviewed my case and answered all of my questions, etc. I absolutely loved her. I would HIGHLY recommend her to anyone - they would not be disappointed.
Jun 22, 2026
Doctor
Jun 19, 2026
All of them
Jun 19, 2026
I had my follow up 6 months visit with Dr Matzumura and I want to express my gratitude to this doctor. His professionalism and cooperation with the patient makes me recognize his EXCELLENCE in his work. Lee Health must be very proud to have this doctor working in this health system. 5 stars for Dr Matzumura. I don't think this comment will reach anyone in the high staff but I hope it will happen this time too.
Jun 19, 2026
Office staff was helpful in researching future authorizations.
Jun 18, 2026
Dr. Basnyat's listening quality and discussing and explaining my concern was outstanding. She is very courteous, compassionate and takes time to my concern.
Jun 18, 2026
The doctor was very helpful, answered all my questions. Made me feel very comfortable. I was impressed with him.
Jun 18, 2026
We felt so comfortable and confident with our visit with Dr Aquino. He was kind and very interested in my husband's personal situation. He got us set up for help right away.
Jun 18, 2026
The doctor was excellent
Jun 17, 2026
Dr. Basnyat is fantastic! However, the resident that she had working with her came in first and she was terrible! She did not listen to me, was rude and snippy, and overall not someone I would trust my care to.
Jun 17, 2026
Dr. Aquino was excellent. Very knowledgeable, informative, caring and patient. I highly recommend his services.
Jun 17, 2026
Wonderful staff from front desk, medical assistant, to check out.
Jun 16, 2026
Everyone there was outstandinq
Jun 16, 2026
Doctor Chesoni
Jun 16, 2026
Everyone was wonderful and courteous
Jun 16, 2026
My Dr is without a doubt the most caring Dr you have at Lee Health she listens to me helps me understand everything she's just awesome
Jun 16, 2026
Both Dr. Matzumura and her Physicians Assistant were outstanding. Dr. Matzumura had just returned to the office from vacation the morning of my appointment, but - as always - she reviewed my test results the day they had been posted to My Chart, which always brings me comfort despite the various "Abnormal" flags.