2,679 Ratings, 1,101 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Rheumatology for compassionate, knowledgeable physicians and an attentive, professional staff. Many comments highlight specific providers' thoroughness, listening skills, clear explanations, and personalized care; several express sadness as favorite doctors leave. Telehealth visits and coordinated care (rides, scheduling help) are noted positively. Rheumatoid arthritis and autoimmune conditions appear frequently; medication management and treatment planning (including tapering long-term drugs) are described as successful and reassuring.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 8, 2026
Shristi Basnyat, MD
The nurse and front office staff.
Oct 8, 2026
All went well
Oct 8, 2026
Dr. Aquino.
Oct 8, 2026
Dr Matzumura is fantastic, as always. She's the best and the ladies who were able to get me a sooner appointment are as well!
Oct 8, 2026
All friendly and efficient. Thank you.
Oct 6, 2026
The entire staff was excellent.
Oct 5, 2026
It was all good
Oct 5, 2026
Doctor was excellent.
Oct 2, 2026
Dr. Matzumura is very knowledgeable and that comes through with her compassion and confidence.
Oct 1, 2026
Dr explained everything in such detail. Was very refreshing and informative
Sep 30, 2026
Staff
Sep 29, 2026
Everyone was outstanding
Sep 29, 2026
My Physician
Sep 28, 2026
Dr Aquino was very attentive and respectful
Sep 28, 2026
Young lady at front desk was a joy.
Sep 28, 2026
The doctor was very concerned and understanding. She gave me the time I needed and felt my issues were neurological not autoimmune.
Sep 28, 2026
Dr. B is an excellent Rheutomologist, first of all most Rheutomologist aren't very friendly or nice she was the nicest Rheutomologist that I have seen and I have had at least 6 over the years. She also helped me before I had ever seen her. I was in terrible pain with my right hip. She scheduled the exrays and testing which helped me to be able to have a hip replacement!
Sep 25, 2026
Everyone was very friendly and made me feel comfortable. All had smiles on the faces when they greeted me.
Sep 24, 2026
Things went very well.
Sep 22, 2026
Every staff member that I interacted with, up to and including my provider, was very efficient, friendly and professional
Sep 22, 2026
Everyone deserves outstanding
Sep 22, 2026
Dr. B is always patient and kind. She is familiar with my condition and I feel she is genuinely concerned with my treatment.
Sep 21, 2026
All worked well together
Sep 21, 2026
Dr B. Was great as always.I'm so glad I found her.
Sep 21, 2026
Medical Assistant
Sep 18, 2026
I have many things going on in my immediate families health and my doctor took the time to listen to me and was very compassionate and I really appreciate that While taking the time to Go over my blood test results very thorough always checking to see if I have pain anywhere. I just really appreciate her as a person and a physician.
Sep 18, 2026
Dr. Matzumura is outstanding. Thorough. Informative kind!
Sep 18, 2026
Everyone at the office was excellent.
Sep 17, 2026
Dr Basnyat and Amanda(?) were very professional and offered a carrying atmosphere!
Sep 17, 2026
Intensive care saved my life they cared and it showed! I am forever grateful to each and everyone of them
Sep 17, 2026
Excellent treatment from Dr
Sep 16, 2026
The young gal showing the doctor was very professional
Sep 16, 2026
Excelente pro staff
Sep 16, 2026
The entire staff was quick and courteous. I felt at ease and listened to.
Sep 16, 2026
Dr. Basnyat is excellent! In addition to being a knowledgeable physician, she is warm, empathetic and reasonable. I love that she is attentive and has a sense of urgency but doesn't overreact to every bump in the road and try to add more medications and treatments without serious thought. She is well versed in medications, side effects and pros and cons of taking or not taking.
Sep 16, 2026
Dr. Matzumura, not only does she care about your test results but works with your other specialists to help recovery.
Sep 16, 2026
Dr Barjaktarovic Has such A warm and caring personality. Part of my issues were not medical, I have lost two sister-in-law's and my best friend recently and just to open up to her and knowing that I could just shows what a truly compassionate Dr she is.
Sep 15, 2026
Dr. Basnyat is one of the kindest and professional Physicians you have in your system. She truly cares about your health care.
Sep 15, 2026
They were professionally
Sep 15, 2026
As always Dr Matzumura and staff are professional and concerned about my health.
Sep 14, 2026
1. What do you appreciate most about Dr. Matzumura Kuan's care?Dr. Matzumura is a true professional who genuinely cares about her patients. I have seen other rheumatologists, but none communicate as clearly and consistently as she does. She proactively keeps me updated on all my lab results and clearly explains her recommendations for next steps in my care. Her deep understanding of the complex challenges of rheumatological diseases makes her an invaluable doctor. She is truly a keeper!2. How would you rate the service provided by the office staff?Exceptional. The entire office team is attentive, compassionate, and mindful of patients' disabilities. They prioritize patient safety at every step, keep precise medication updates, and-most importantly-always ask how you are doing in a way that balances professionalism with genuine warmth.3. Would you recommend Dr. Matzumura Kuan and LPG Rheumatology to friends and family?Absolutely, without reservation. The combination of Dr. Matzumura's expert, empathetic care and her outstanding support staff sets the gold standard for patient experience. PLEASE PASS THESE COMMENTS ON TO DR. MATSUMURA AND HER STAFF. THANK YOU
Sep 11, 2026
Nurse and staff were kind and caring Dr Basnyat is fantastic I drive 30 miles to see her and would travel even more to continue.
Sep 11, 2026
I think she is great ! Very caring
Sep 11, 2026
Dr. Matzumura is the best!
Sep 10, 2026
Receptionist as well as the Nurse that saw me before the doctor came in.
Sep 10, 2026
Dr Basnyat is the best ever! She really cares about my health and continues to help me!
Sep 10, 2026
Front registration girl was very helpful and accommodating. Polite and pleasant while assisting me with questions upon arrival.
Sep 10, 2026
Dr Aquino is a very good doctor by that I mean he's thorough and his job he explains everything, he ask questions and willing to go to extra mile when needed I am happy to have him as a doctor.
Sep 10, 2026
Dr Matzumura, sits down with you and looks you straight in your eyes and listens and advises you of you how you are doing and if there are any concerns. She is truly amazing! I had a doctor appointment recently and spoke highly of Dr Matzumura. He asked me her name and location so he could refer his patients if needed.
Sep 9, 2026
Denise and Dr Basnyat