2,749 Ratings, 1,162 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Rheumatology for compassionate, knowledgeable physicians and an attentive, professional staff. Many comments highlight specific providers' thoroughness, listening skills, clear explanations, and personalized care; several express sadness as favorite doctors leave. Telehealth visits and coordinated care (rides, scheduling help) are noted positively. Rheumatoid arthritis and autoimmune conditions appear frequently; medication management and treatment planning (including tapering long-term drugs) are described as successful and reassuring.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 11, 2026
Shristi Basnyat, MD
Nurse and staff were kind and caring Dr Basnyat is fantastic I drive 30 miles to see her and would travel even more to continue.
Sep 11, 2026
I think she is great ! Very caring
Sep 11, 2026
Dr. Matzumura is the best!
Sep 9, 2026
Denise and Dr Basnyat
Sep 9, 2026
The friendliness of all staff.
Sep 9, 2026
They were all great and courteous starting from the front desk to the Dr. Also setting up the appt. Also didn't hav to wait long for the Dr, Dr Aquino is very courteous and well planned , he had my info available, answere all our questions and discussed future plans.
Sep 9, 2026
Dr. Matzumura was wonderful in helping me transition from her care to Dr. Kenawy in The Panhandle where I live now.
Sep 8, 2026
Dr. AQUINO IS EXCEPTIONAL. HE TOOK MUCH CARE AND PATIENCE IN EXPLAINING MY CONDITION, ALLOWING QUESTIONS.
Sep 8, 2026
Was well taken care of from the front desk, the doctors nurse was excellent in caring and taking info. Doctor was outstanding! So very thorough in examining, answering questions, concerning, caring. Thank you!!!
Sep 8, 2026
Ruth added a touch of humor and comfort. She was training karen who was congenial and informative as well
Sep 4, 2026
Dr Basnyat
Sep 4, 2026
Dr Matzumura Khan is wonderful and caring
Sep 3, 2026
The doctor was very knowledgeable and genuinely cares about patients.
Sep 2, 2026
The whole staff is tremendous. So happy Lee Health is my provider. They are awesome!!!
Sep 2, 2026
Courtney was very attentive and even called back with a unexpected opportunity to take care of my situation that day over video.,
Sep 2, 2026
Superior care
Sep 2, 2026
From Dr.down to receptionist everyone is outstanding.
Sep 2, 2026
Dr. Basnyat listens to my concerns and current health issues. She gives me referrals to other providers if necessary and prescribes the correct medications if needed. I think she is one of the best doctors that I see and I feel that is is a very good Dr/patient relationship.
Sep 1, 2026
Dr Aquino, excellent professional and attention to his patientsA great DR
Sep 1, 2026
Concern in your overall health, patience, kind, understanding, caring
Sep 1, 2026
Was telehealh call- receptionist and Dr Matzumura were Extremely helpful to me-am very grateful for their help. Had trouble connecting w Dr- my fault- not theirs- but they rectified it. Am very pleased with the whole staff. Thank you for your concern.
Sep 1, 2026
Everyone was wonderful to interact with.
Sep 1, 2026
The nurse and the doctor
Aug 31, 2026
There was a young man at the checkout desk who went out of his way to print out information for me to help me find help since Lee Health will no longer be accepting my United Healthcare UMR insurance. I really appreciated his concern to try to help me to navigate this trial some ordeal. He was so kind and he should be recognized for his excellence.
Aug 31, 2026
Everyone on duty the morning of my appointment, August 31, 2026 was terrific! They were professional, efficient and friendly! I already recommend their office, and all of Lee Health, to everyone!!
Aug 31, 2026
Dr Edwin excellent caring for me as a patient
Aug 31, 2026
The MA and front desk people so nice too.
Aug 28, 2026
The receptionist was very welcoming, Ruth MA has always been very nice and welcoming also! As for my Doctor, I absolutely love her! She never makes me feel rushed, very thorough with my care, and listens to me and my concerns! Tells me how to get a hold of her if needed to and request refills! She also walks me out, which is rare to see! She is an asset to your company!
Aug 28, 2026
Everyone that worked there did a good job very friendly and courteous
Aug 28, 2026
Dr. B was cognizant of how long it takes to get an appointment and tried to expedite process for me
Aug 28, 2026
I'm bad with names, but the medical assistant that brought my back and got my vitals and info was especially friendly. And helpful. She needs a raise
Aug 28, 2026
Dr. Barjaktarovic was very professional,caring, understanding and a great listener.i was very pleased with her treatment.
Aug 27, 2026
Dr Aquino is friendly & professional.
Aug 27, 2026
Dr.Basnyat and staff
Aug 27, 2026
She is awesome. Dr had patience and empathy. She listens well, but also educate you at the same time.
Aug 27, 2026
Dr. B was amazing, very attentive, answered all my Qs.
Aug 26, 2026
The time Dr B spent with me was amazing most drs rush u out !!! She explained everything to me!!!! Thanks Dr B
Aug 26, 2026
All were
Aug 26, 2026
Dr Melissa very interested in me she is so friendly and caring
Aug 25, 2026
Everyone I had to deal with on my visit was very professional and polite. Dr. Matzumura was very professional and understanding. I feel the treatment she has suggested will be more productive than my previous treatments. Glad I waited to get into her practice.
Aug 25, 2026
Very efficient appointment
Aug 24, 2026
The doctor was terrific!
Aug 24, 2026
Dr Basnyat was exceptionally attentive to my needs
Aug 24, 2026
Appreciate PA/NA Courtney's conversational approach to gathering necessary information prior to seeing Dr. Matzumura. And Dr. Matzumura is always outstanding!
Aug 24, 2026
Dr. Matzumura is wonderful, very thorough and caring. Her staff is nice and the office is pretty and clean.
Aug 24, 2026
Dr Nevena was friendly and knowledgeable to her profession. Caring and understanding and asked us questions and concerns.
Aug 21, 2026
Dr. Matzumura is an extremely caring individual and it shows in her genuine concern for you.
Aug 21, 2026
My visit was very satisfactory.
Aug 21, 2026
Everyone was great!!!
Aug 20, 2026
Very nice and patient.