Baptist Primary Care - Collins Road

6142 Collins Road

Jacksonville, FL 32244 Directions

(904) 778-3200

www.baptistjax.com

4.8 out of 5

3,557 verified ratings

3,557 Ratings, 1921 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Dr. Sharma especially, because I have never had someone so caring and interested in individual patients. I have been seeing her for more than twenty years and could ask for no one better.

May 25, 2025
Jennifer was very helpful and answered all my questions. Also listened to my concerns. Thankful for willingness they are very caring.

May 25, 2025
Nice, clean, and my daughter really l iked her new doctor.

May 25, 2025
The staff is very friendly! I’ve yet to come across someone who was unpleasant, and I’ve been going to this same location for many years. But I especially like Karen Nolin (and her assistant, Raven!). Karen makes me feel safe and genuinely cared for. I have great respect for her opinion, and I feel confident she has my best interests at heart. It doesn’t hurt that she has a great sense of humor, too!

May 25, 2025
Friendly and skilled staff.

May 25, 2025
The hours of operation along with wonderful staff

May 25, 2025
Love the staff and Jenna Spalding NP Everyone is wonderful and caring in this office!! Thank you 😊

May 23, 2025
Very nice. Not a long wait.

May 23, 2025
Dr Sharma is very caring and informative and very detailed, Everyone is very caring and professional

May 23, 2025
The staff greet you and are professional. The wait time isn't long. The phlebotomist who takes the blood at the labs is great. He is friendly and quick as well.

May 23, 2025
everybody it was great

May 23, 2025
Dr. Sharma and staff are the very best!

May 23, 2025
Best in N Floida ..

May 23, 2025
Dr Perera, her nurse, Amy, and the great tech John in the lab.

May 23, 2025
Friendly and helpful people

May 22, 2025
Friendly staff

May 22, 2025
The way you call when it’s time for appointments. Usually in very quickly. Jenna Spalding is very patient and understanding she takes her time with me. Never feel like she’s rushing me.

May 21, 2025

May 21, 2025
Not rush through any procedures and the receptionist are very friendly yet professional.

May 20, 2025
The staff is always friendly and professional. Wait times are minimal.

May 20, 2025
Always available & courteous

May 20, 2025
We love Karen Nolin and Raven. Both are amazing, caring, and dedicated professionals. We never feel rushed at appointments and Karen is great about messaging us when she has concerns.

May 20, 2025
Office staff is friendly and helpful. Lab team is awesome. And of course, Dr. Sharma is amazing! This has been my doctor's office for many years, don't change a thing. It's seems to be working. You appear to have happy staff and that's hard to find. Do whatever you can to keep them, they're all doing a great job!

May 19, 2025
Dr. Sharma is best in town office staff is friendly and helpful, love having lab work in same office

May 19, 2025
The Doctors are easy to talk too.

May 19, 2025
The doctor i go to is great the office people are friendly the people who do the blood work are really good they all seem to care for the people who come to be seen

May 19, 2025
They provide support and options in medical decisions.

May 19, 2025
Easy to make appointments. The availability of appointments. The experienced doctors. Friendly staff.

May 18, 2025
The Office is nice and clean. I love that they have a Lab and X-ray for easy access when needed. DR are the best.

May 17, 2025
The PA Spalding is literally the best medical professional that you have on your team. If you could only have one person to help patients who cares for them like Dr [last name] himself you would have to have her.

May 17, 2025
Friendly, on time and effective

May 16, 2025
Everything!!! I have been a patient at Baptist Collins Rd for forever. The staff is kind, and helpful. My doctor(s) are knowledgeable and considerate of my health needs. The atmosphere is very calming and soothing. The proximity to my home is very convenient.

May 15, 2025
The personal care and caring staff and Dr thank you so much

May 15, 2025
Dr. Sharma

May 15, 2025
The front office ladies are so nice and welcoming. The gentleman who took my blood was so personable and sweet. He makes you feel like you’re visiting an old friend you haven’t seen in a while but are able to just pick up like no time has passed. Mrs. Spalding is the main reason I continue to come back to this practice. I finally feel heard and she genuinely cares. Thank you Mrs Spalding for treating your patients so kind and for truly listening. You can really tell you love what you do. 💗

May 15, 2025
Everything from the front desk to the medical assistance to the doctors

May 15, 2025
Clean friendly efficient

May 15, 2025
The front desk check-in and check-out staff were very efficient and pleasant. I was able to get checked in immediately. When I checked out the staff member was able to schedule a follow up appointment for me with Dr. Sharma. Dr Sharma always takes the time to listen to what you are saying and ask questions, if necessary, to understand what your medical needs are. She is patient, empathetic, thorough, and ready to examine you if necessary. There are several Baptist Primary Care offices much closer to where I live but I wouldn't consider leaving the Collins Rd. practice because of Dr. Sharma. She will always be my Primary Care physicial.

May 12, 2025
Dr sharma and team are very considerate and sincerely care about their patients

May 12, 2025
Friendly, courteous and knowledgeable service

May 12, 2025
Ease of parking, checking in and being seen. The staff are amzing.

May 12, 2025
How thorough the doctor review medical record and medicines needed

May 12, 2025
everything

May 11, 2025
easy to communicate staff are very nice and very convenient for me

May 11, 2025
Staff is friendly, easy to check in, on-site lab, and Dr. Sharma is amazing!

May 10, 2025
The staff and the care given by Dr Perera

May 10, 2025
My physician is very thorough, caring and consistent. Dr. Perera is a great physician. I’ve enjoyed coming to the Collins Primary Care office for several years now. I’m also very grateful there is a lab onsite which is a great incentive at this practice. The lab tech John is so nice and hilarious on every visit and does his job very well. The staff is most friendly and helpful. This facility does a wonderful job and my experience has always been very pleasant. Thank you.

May 10, 2025
Everyone - utmost professionalism, expertise, customer/patient friendly😜

May 9, 2025
People, atmosphere, location, the care.

May 9, 2025
Great doctors and staff. Excellent service. Staff very courteous.