Clay - Radiation Oncology

5.0 out of 5

3,872 verified ratings

3,872 Ratings, 2467 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Prompt and friendly.

Sep 27, 2025
Professional and compassionate.

Sep 26, 2025
Excellent care by MD Anderson/Baptist Jacksonville. Every visit is personal.

Sep 26, 2025
Excellent staff

Sep 26, 2025
Everyone took the time to explain the process and made me feel they cared about me.

Sep 25, 2025

Sep 24, 2025
everyone is very kind, caring and knowledgable

Sep 24, 2025

Sep 23, 2025
All departments and staff are very sensitive to your cancer and provide the best possible care and make you as comfortable as they can.

Sep 23, 2025
Wonderful, very thorough and knowledge filled. Shared all data and processes to be used..

Sep 20, 2025
Everything was smooth, easy, and polite. No long waits and the doctor was the best. She advised me appropriately and even said I like to treat people as if they’re my family. I really appreciate her and would refer Dr. Cynthia Anderson to anyone. She was great!

Sep 20, 2025
Very professional and very kind.

Sep 19, 2025
The entire staff from checking in to Dr. Greenwalt was amazing. It made the process much easier and worry free. Thank you all..

Sep 19, 2025
Everyone is caring

Sep 19, 2025
Dr. Greenwalt, in addition to being very professional, is kind, caring, very approachable and truly listens. Dr. Greenwalt is the best Radiologist oncologist as she treated not only my cancer but was concerned about my whole person. I cannot recommend Dr Greenwalt enough. She is a true blessing.

Sep 18, 2025
Excellent care

Sep 17, 2025
The Dr was wonderful and amazing she answered all my concerned questions awesome staff

Sep 17, 2025
The facility and the people.

Sep 17, 2025
Always make me feel like I am being heard and understood and explain clearly my treatment plan moving forward. Kindness and compassion shown on each visit from check in to the completion of the visit

Sep 16, 2025
Dr. Shah was a pleasure to talk with about my care. He was extremely knowledgeable, explained everything in great detail, and answered any and all questions. He took his time with us and exhibited genuine care.

Sep 16, 2025
I am always amazed at the knowledge Dr. Mahmoud imparts. He is brilliant. Bree is both competent and kind. The women at the front desk appear to love their jobs and their patients. The woman who took my vitals has been in the Radiation Department a long time and is both comforting and a delight.

Sep 14, 2025
Bree, Dr. Mahmoud's nurse, and Dr. Mahmoud are great. They provide information so you can make informed decisions. They make you feel like you are all part of the team working through this treatment to a goal.

Sep 14, 2025
Very thorough,caring,respectful & professional!

Sep 13, 2025
Every person at this facility was very nice. I felt instantly at ease. Dr Mahmoud was very informative and kind. I have been very anxious ..he made me feel assured and confident in his care. His nurse was kind, patient answered some concerns of mine after my appointment very quickly which was greatly appreciated.

Sep 12, 2025
Very caring personality from reception through to medical doctors

Sep 12, 2025
I have just started my care journey but was very impressed with all of the staff I encountered. From the staff at the front desk to everyone in the office I was warmly welcomed and made to feel my care was of great value. I cannot say enough about the quality of the care and treatment I received. The physicians are absolutely five star. I highly recommend MD Anderson to anyone needing healthcare.

Sep 12, 2025
She seemed genuinely interested and had knowledge of the care I had received and the care I would need moving forward.

Sep 11, 2025
Very personable and sincere approach, while giving an extremely detailed description of her recommended protocol. Felt very comfortable with the guidance.

Sep 10, 2025
from the receptionist to the end of our visit was very professional and caring

Sep 10, 2025
Easy to work with

Sep 10, 2025
With a complex issue that asks for a decision from the patient (me), the risks and benefits were thoroughly explained and my decision was accepted unequivocally.

Sep 9, 2025
None yet review later she is great and nurses

Sep 7, 2025

Sep 6, 2025

Sep 6, 2025
I felt heard

Sep 6, 2025
Dr. Mahmoud was VERY professional and took the time to clearly explain my cancer and the treatment options. I highly recommend Dr. Mahmoud to anyone seeking information about their cancer and treatment options.

Sep 5, 2025
Dr. Shah was so comforting and took time to explain everything. He was so very kind.

Sep 5, 2025
They will and always make me feel like family.

Sep 4, 2025
Personal time and attention.

Sep 4, 2025
The warmth and care that each person I've come in contact with shows every time I visit.

Sep 4, 2025
Explaining everything clearly, and with compassion.

Sep 4, 2025
Excellent physian and great support staff

Sep 4, 2025
The staff and doctor were absolutely wonderful and made feel comfortable and confidant in the process I am about to begin!

Sep 3, 2025
Professionalism and kindness

Sep 3, 2025
The nurses and the doctor were very warm and accessible. They answered questions in a language I could understand. The doctor ( so young!) was easy to talk to and walked me through radiation treatment and its effects so that I could understand it.

Sep 2, 2025
Dr Olson and his team are the best.

Sep 2, 2025
Knowledgeable, caring, takes time to answer all our questions.

Aug 31, 2025
Their communication skills and listening skills are the best

Aug 31, 2025
The nurse, Alexis and Dr. Greenwalt were exceptional.Each were professional, courteous and attentive. This visit was more of a consult in anticipation of what can occur after my surgery on September 9. The level of detail was awesome in preparation of possibilities. I truly appreciate all that has been said and done thus far.

Aug 30, 2025
Precise and knowledgeable diagnosis