Lillie O’steen, MD

Radiation Oncology

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

411 verified ratings

411 Ratings, 251 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
I appreciated Dr O'steen’s openness, and her Ability to inform My treatment plan.

Jun 23, 2026
Prompt service

Jun 21, 2026
ALL the staff doctors desk checkin radiologist all of the employees at the cancer center staff are excellent they handle every situation above and beyond such a wonderful group. hospitality is beyond a 10 they treat and greet you so wonderful always asking you how your doing and if you are feeling well and is there anything they can do to help you are something they can do to make sure you are at the right place floor or the right place to see your doctor. Every staff their at MD Anderson is that way. it doesn't matter where you go in the building its all that way.

Jun 18, 2026
Very informative and comforting

Jun 11, 2026
Organized, quick, friendly, always good news!

Jun 9, 2026
Dr O’Steen and Jordan, the nurse answered all my questions and made me feell comfortable.

Jun 7, 2026
Everyone there are so nice and helpful.

Jun 4, 2026
Very informative. Answered many questions without cutting session short. Receptive to requests on scheduling.

Jun 2, 2026
It is a great place

Jun 2, 2026
I appreciated How personable and informative she was.

May 26, 2026
They were warm and welcoming, very knowledgeable.

May 25, 2026
Dr. O’steen is the kindest. Most caring person I’ve ever met. She always takes the time to answer my questions and tells me what to expect. Also, Annie at the check-in desk always has a smile and kind word. Jordon, the nurse with Dr. O’steen is fabulous. I rarely am comfortable with males taking care of me, but he is the exception. Truly, everyone in the department is wonderful, but those three made getting radiation treatments so much less scary.

May 20, 2026
staff were extremely friendly, checking in and taking vitals went quickly, things I needed to do following the appt were clearly explained.

May 19, 2026
The entire team— from receptionists to radiologists—is warm, friendly, and compassionate. I was given good treatment which has had a successful outcome for my cancer.

May 16, 2026
Fast, caring & efficient

May 14, 2026
Knowledgeable and caring

May 10, 2026
I appreciate the care, kindness, and attention from this department.

May 6, 2026
The people

May 5, 2026
The lovely ladies at the front desk are a treasure. They greeted every paitient by name which is a real comfort. The Oncology Nurse Navigator Ann [last name] made me feel so comfortable as she explained the mapping procedure as did the 2 gentlemen who did the CT scan procedure to help design the mold that I'll wear during my radiation treatments. Dr. O'steen explained the treatment procedure very clearly as well. I feel that I am as well informed as I can be about my upcoming radiation treatments.

May 5, 2026
Dr. O’Steen made me feel valued and cared about. She answered all my questions and concerns. I feel that my journey with radiation will be easier because of her care.

Apr 23, 2026
Very friendly and caring atmosphere.

Apr 23, 2026
The entire team at the Radiation department is amazing. In my two years of meeting with the staff, there has not been one negative experience.

Apr 23, 2026
Awesome service. .

Apr 22, 2026
Ex ceptional

Apr 14, 2026
Everyone was kind and helpful

Apr 14, 2026
I liked the people who helped me with my visit.

Apr 8, 2026
The people th

Apr 7, 2026
From the front desk staff to Dr o’Steen and Jordan. Each person made me feel welcome and heard.

Apr 7, 2026
Very knowledgeable and kind!

Apr 1, 2026
Team concept and review, execution, totally professional, excellent follow up.

Mar 28, 2026
Excellent staff and excellent results. Front desk ladies are also amazing. Cheerful and friendly, always with a smile.

Mar 11, 2026
Friendly and professional.

Mar 10, 2026
I was treated with professionalism and friendliness as soon as I entered. Explanations were clear and complete. The facility was clean, modern and organized.

Mar 8, 2026
Everything was well explained to me in regards to the treatment I would receive in the Radiology department.

Mar 3, 2026
Physician and staff were very compassionate.

Mar 1, 2026
Great staff Easy to talk to Took time to answer questions

Mar 1, 2026
Everyone treated me so good

Feb 26, 2026
I would highly recommend Dr O'steen and all on her staff. Thank you.

Feb 24, 2026
Everyone from checking in to taking vitals and radiologist was helpful, courteous.

Feb 6, 2026
Professional, efficient & caring

Feb 6, 2026
Nice people.

Jan 31, 2026
How much care and compassion everyone has for the patient. I tell everyone I know to go to Baptist for any medical care they my need because they are absolutely the best hospital.

Jan 31, 2026
Very pleasant and thorough.

Jan 28, 2026
everyone who attended me was polite professional and patient and the nurses were all very knowledgeable of their field of expertise

Jan 22, 2026
was seen on time. beautiful facility. dr. o'steen spent time with me and answered all my questions. Her Pa [last name] also spent a lot of time explaining all options, how's & why's of radiation. I felt very safe/secure in their skills.

Jan 19, 2026
Everthing

Jan 17, 2026
Very caring Informative Answered questions

Jan 15, 2026
Timely, professional, good bedside manner,

Jan 13, 2026
the time they pend explaining and going over everything. They at as if I am the only patient they have and do not rush me. They encourage questions

Jan 11, 2026
Efficiency, courteous