916 Ratings, 305 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 18, 2025
Stephanie Sims, MD
very good
Mar 12, 2025
They called us and reassured me of my worries and were so nice, kind, thoughtful! I can’t believe how sweet and accommodating to oir special needs they were! Thank you
Mar 10, 2025
The provider was thorough and took the time to discuss the patient.
Feb 27, 2025
it is always easy to make or change his appointments. I like the ability to have virtual or in person appointments. Whenever there is an issue it is always a prompt answer and response from someone on his team
Feb 27, 2025
The time and attention taken to understand our story.
Feb 24, 2025
Dr. Sims is wonderful and the staff is friendly
Feb 23, 2025
Dr. Sims!
Feb 22, 2025
Dr Sims in a god send. It’s so hard to find a child psychiatrist in Jax but we struck gold. She’s reliable, personable to both our child and parents while making all of us feel take ln care of. Thank you.
Feb 13, 2025
Everyone was very nice and understanding
Jan 20, 2025
It's always a pleasure talking with Vicki. It's a safe space to talk about any problems I have going on in my life.
Jan 10, 2025
Dr Sims she is amazing!
Jan 8, 2025
Using myChart has been a game changer, so much better with communication now!
Dec 28, 2024
Excellent care. Everything about Baptists Health’s practices and the MyBaptist Chart app are so user friendly.
Dec 26, 2024
Very professional, pretty informative with the results from the testing ocurred
Dec 13, 2024
I was happy with the service and professionalism. Very supportive of finding solutions to better serve our situation. Very empathetic to our family's circumstances.
Dec 6, 2024
Very helpful staff and doctors. They listened carefully to my concerns and took time to ensure all concerns were addressed and questions were answered.
Nov 25, 2024
Dr. Jeifez takes time to explain testing criteria in girls vs boys as well as making temporary recommendations to get some kind of help while we wait for an evaluation.
Nov 22, 2024
Outstanding Customer Service
Nov 17, 2024
Our therapist was great and had a lot of ideas that really helped my child.
Nov 8, 2024
Professional and caring staff and providers.
Nov 2, 2024
Professional experience with a great rapport in touch with my child and allowing their voices to be heard.
Oct 25, 2024
Dr Sims is amazing. From the one-on-one time she gives each patient, to her knowledge regarding meds, we know we are in great hands.
Oct 25, 2024
Fast to see is. Very knowledgeable and kind.
Oct 17, 2024
The staff is friendly and approachable. My daughter had a good experience. The space is well laid out and comfortable. Security is enforced and appreciated.
Oct 11, 2024
I always to like doing virtual with our Dr. This time it worked out since my son was out of school.
Sep 20, 2024
Dr. Sims has been wonderful with my son. She gets to the root of the issue and he is comfortable speaking directly with her regarding any concerns or challenge areas.
Sep 14, 2024
Efficient, friendly staff
Sep 6, 2024
We love our Dr.
Sep 6, 2024
It was good
Sep 5, 2024
Vicki is kind and a wonderful therapist. Reception is always efficient and helpful.
Aug 16, 2024
Dr was compassionate
Aug 7, 2024
My therapist was excellent. Staff was also,
Aug 6, 2024
Very personable experience with Dr. Jeifez. Professional and warm.
Aug 3, 2024
Dr. Sims is great with our son! We are so happy that we found her.
Aug 1, 2024
We love Dr sims!!! She has been a huge help with my son and his diagnosis.
Jul 17, 2024
Intelligent, caring provider. Clean, welcoming office
Jul 13, 2024
Everyone was very friendly and helpful.
Jul 4, 2024
My child has a wonderful open relationship with his doctors
Jun 28, 2024
Dr. Sims is great and we appreciate all the communication and follow up with her staff.
Jun 11, 2024
I'm frustrated that I started this long ago to get it done during summer as my son has some real anxiety over missing school. I was frustrated waiting so long for the intake with the doctor (who was nice but also I'm not sure the next appointment couldnt have been scheduled back when I made the appointment for the intake. Now I'm told I can't have the. appointments that my son needs to be there for until late September which I fear will make him so stressed he won't be as cooperative for the appointment and we may not get the clarity I am looking for. Honestly I'm reaching out to other places as I really am worried about this.
Jun 8, 2024
Dr is very caring good listener
Jun 8, 2024
Therapist, scheduling team. Reception, parking
Jun 7, 2024
Kind, helpful, knowledgeable
May 31, 2024
The professional ofnthe provider. to go to the problems , suggest a way to go thru this. Come up with instructions to help.
May 27, 2024
More availability. First time I called my appointment was going to be for February of 2025. I called in March 2024 for an appointment. My son needs to be seen sooner than later. We got an appointment but now the follow ups are months out. It would be nice to have more doctors and counselors to help with this.
May 25, 2024
They are very profeasional and met all of my needs while I was in patient. Definately recommend for others in need.
May 24, 2024
I like my therapist
May 24, 2024
Excellent care provided to my daughter!!
May 22, 2024
Providers have been great.
May 19, 2024
Always a great experience!