BBH CHILDREN'S CENTER
4.8 out of 5
1,197 verified ratings
1,197 Ratings, 411 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Aylin Emmert, MD
We love our Doctor…she is the best!
Sep 27, 2025
The entire staff is so helpful and caring. They have helped my son and family through this difficult period in our lives.
Sep 26, 2025
Couldn’t ask for better care for my daughters than Dr. Penna!
Thank You
Sep 19, 2025
I like the bedside manner and throughness
Sep 14, 2025
The doctors and staff was nice and they took great care of my son and still is
Sep 13, 2025
Dr.Sims is a great proffesional. She is helped my son to become an independent joung man. thans Dr. Sims.
Sep 11, 2025
From the front desk to all the way in sessiion is a very calm and positive experience.
Sep 10, 2025
Responds promptly and offers assistance when required.
Aug 22, 2025
Adolescent Psych office is always prompt in returning calls. The accommodate with appointments that work for you and are always patient and kind. Dr Emmert is adept at understanding the issues of my son and is right on top of his medications.
Aug 16, 2025
Very helpful
Aug 13, 2025
The staff is always very friendly and helpful.
Aug 10, 2025
It was great!
Aug 8, 2025
The staff at check in and check out are so kind bad Dr Sims is the best doctor. She has always been there for my boys! I am so grateful to this office! One more thing, whenever I have called to ask a question or for the staff to ask Dr Sims a question, the staff has always acted with a sense of urgency on my behalf and has always been able to get an answer or solve my problem within 24 hours or less!
Aug 8, 2025
Easy to get to and use the system, staff were friendly and helpful
Aug 7, 2025
Dr. Penna was great as always. She listened and also advised us on great parental techniques and guidance to use in helping our daughter in her journey.
Aug 3, 2025
Quality of care and attention was beyond expectations
Jul 30, 2025
Great atmosphere and staff. The facilities are very clean and welcoming.
Jul 22, 2025
We appreciated how patient our doctor was with our son and outlined a great plan for us.
Jul 9, 2025
It was fair and balanced. Dr Penna is very thorough and knowledgeable!
Jul 4, 2025
Dr.Sims is a life saver. She truly listens to you and your child. Shes so personable and kind! We love going to see her!
Jun 19, 2025
The medical professional was easy to talk to and listened.
Jun 18, 2025
My Dr is always very attentive and listens to me about my son.
Jun 11, 2025
The way Dr. takes his time listening to you and talking to you.
Jun 7, 2025
Excellent doctors, fast message responses, courteous staff.
May 23, 2025
The front desk ladies and gentlemen are so kind and are always willing to help. My sons are patient’s of Dr Stephanie Sims and she is the most amazing doctor and she always makes us feel like she truly cares about my boys and gives us her full undivided attention during our appointment. She ipad also answered me after hours when my son really needed her. I alpprexiate you all so much!
May 22, 2025
Great Doctor!
May 17, 2025
Dr. Sims is excellent!
May 10, 2025
Love this support for my sons
May 9, 2025
The doctor was amazing and listened
May 7, 2025
The doctor was very cordial, attentive, and empathetic!
May 3, 2025
Dr sims is so great! She has been my girls Dr since they were very small.
May 1, 2025
Dr. Sims and her staff are excellent
Apr 18, 2025
Everyone was friendly and calming.
Apr 18, 2025
very good
Apr 16, 2025
Great care and support
Apr 7, 2025
built a great relationship with the office and the staff.
Mar 31, 2025
Staff is attentive to needs of patient making sure they receive the help they need.
Mar 31, 2025
VICKI VANGUNDY IS THE BEST
Mar 29, 2025
Love love love each and every experience weve had with Dr. Sims
Mar 25, 2025
Felt very comfortable in the setting..I was able to relax which made the appt. much more productive..I felt more positive when appt. Was over..
Mar 12, 2025
They called us and reassured me of my worries and were so nice, kind, thoughtful! I can’t believe how sweet and accommodating to oir special needs they were! Thank you
Mar 10, 2025
The provider was thorough and took the time to discuss the patient.
Feb 27, 2025
it is always easy to make or change his appointments. I like the ability to have virtual or in person appointments. Whenever there is an issue it is always a prompt answer and response from someone on his team
Feb 27, 2025
The time and attention taken to understand our story.
Feb 24, 2025
Dr. Sims is wonderful and the staff is friendly
Feb 23, 2025
Dr. Sims!
Feb 22, 2025
Dr Sims in a god send. It’s so hard to find a child psychiatrist in Jax but we struck gold. She’s reliable, personable to both our child and parents while making all of us feel take ln care of. Thank you.
Feb 13, 2025
Everyone was very nice and understanding
Jan 20, 2025
It's always a pleasure talking with Vicki. It's a safe space to talk about any problems I have going on in my life.
Jan 10, 2025
Dr Sims she is amazing!