Aylin Emmert, MD

Child & Adolescent Psychiatry, Psychiatry

Wolfson Children's Behavioral Health - Southbank

1650 Prudential Drive, Suite 210

Jacksonville, FL 32207 Directions

904.376.3800

www.baptistjax.com

4.7 out of 5

196 verified ratings

196 Ratings, 56 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2024
Fast to see is. Very knowledgeable and kind.

Oct 17, 2024
The staff is friendly and approachable. My daughter had a good experience. The space is well laid out and comfortable. Security is enforced and appreciated.

Oct 11, 2024
I always to like doing virtual with our Dr. This time it worked out since my son was out of school.

Sep 6, 2024
We love our Dr.

Sep 6, 2024
It was good

Aug 16, 2024
Dr was compassionate

Jul 17, 2024
Intelligent, caring provider. Clean, welcoming office

Jun 8, 2024
Dr is very caring good listener

Apr 18, 2024
Amazing staff and clinicians.

Apr 9, 2024
I was able to have my provider change my son's ADHD medication this time now just trying to get in from the pharmacy.

Mar 16, 2024
Dr is caring, she listens to my daughter Appts are on time and convenient

Mar 10, 2024
The dr is attentive to the needs and is focused on longevity and tranquility.

Mar 7, 2024
Personalized care. Child engaged and has a safe space to talk.

Jan 30, 2024
Everyone is very courteous and helpful

Dec 29, 2023
They really listened and were very helpful.

Dec 21, 2023
Great

Nov 18, 2023
I was treated fairly and they were understanding of my situation

Oct 5, 2023
Dr. Emmert is compassionate and thorough. I so appreciate her care of my daughter. My daughter feels comfortable and open with her.

Sep 30, 2023
So friendly, very helpful.

Sep 6, 2023
The provider always listens to what we have to say

Sep 1, 2023
Tell your security not to laugh and mock children no matter the child's behavior.

Jul 7, 2023
Great people that are compassionate and very capable. Ready to help to get the Assistance needed. Great at following up and checking in.

Jun 27, 2023
They are very helpful and understanding of our concerns

Jun 21, 2023
Dr. Emmeret was exceptional. She thoroughly listened and heard what my son has experienced and his behavior because of it. Greatly appreciated her care and her thoughts in response to all that I shared.

Jun 15, 2023
Very responsive team

Jun 7, 2023
I love how everyone in the office makes sure to address both me and my daughter. G loves coming in for her appointments because she feels like she matters.

May 12, 2023
My sons doctor was very helpful. She w

May 9, 2023
Ongoing care

May 5, 2023
Dr Emerett is great

Apr 11, 2023
Dr. Emmert is great. She is compassionate, listens to both her patients and their parents. She cares for her.patients. I highly recommend her

Apr 7, 2023
Very accepting and engaging

Mar 29, 2023
Caring attention and professional

Mar 21, 2023
The doctors seem to really care about their patients. My daughter does not open up easily and Dr. Emmert s so great with her.

Mar 17, 2023
Great provider

Mar 16, 2023
The staff and doctors are great! Very empathetic and people oriented.

Jul 31, 2022
The kids friendly staff

Jul 28, 2022
We love Dr E. I love the office staff. Always so friendly and helpful. Ive never spoken to a single person at BBH who wasn't just the best. They will go out of their way to answer all questions and arrange appointments.

Jul 21, 2022
Staff courteous, polite and attentive.

Jul 21, 2022
Very helpful staff and professional nurses and doctors. Easy to contact doctors with issues between scheduled appointments. Someone is always available to answer phone calls and take messages for the doctor. The office makes me feel like they have my child's best interest in mind and urgently attend to their needs.

Jul 21, 2022
Dr appears actually interested in well being of patient

Jun 28, 2022
It was easy speaking with Dr. Emmert. She seems very professional and knowledgeable. We had a virtual visit so that was convenient.

Jun 27, 2022
Dr Emmert is amazing. Office staff is helpful and kind.

Jun 21, 2022
Train the billing department better. They give inaccurate billing information that can be very costly. Then they won't take responsibility for their mistake which means the patient is now financially responsible for that mistake. Very, very poor business practices. Otherwise, the doctors are fantastic. However, since the billing department is so poorly run, I cannot recommend your office in good faith.

Jun 2, 2022
Stop sending me useless emails!

May 26, 2022
All the employees are always very polite and understanding

May 23, 2022
I appreciated the se

May 19, 2022
We love Dr E, and all the office staff, especially Brandon. He's the best. I've missed speaking with him since his promotion, but really I've only ever had great conversations, and gotten everything I needed, from all the office staff

May 10, 2022
Family oriented environment. While no one wants their child to end up in the hospital (especially this department) they make it as enjoyable and personable as possible. I only wish they had a bigger department so that more children from within our community can come here for inpatient care instead of the other options in this town which can not even begin to compare in care to Wolfson's. We are FOREVER grateful to Wolfson's Behavioral Health unit!

May 2, 2022
I like the provider. The problem I have as your patient/customer is the gap between BBH operations and the provider. There is a disparity between the customer service representative, the provider and the patient. We are not all on the same page. I've had conversations with the doctor and have confirmed next steps then when I talk to the representative he or she does not have the same information and we are at a standstill. Because the doctor doesn't personally return phone calls and has a representative call on her behalf it feels like the game of telephone. Nothing can get resolved in a timely manner because of the go-between. I empathize for the representative because they are told only brief information from the doctor and then get overwhelmed by information from the patient. It feels messy and laborious. When we were patients with Dr DeLaHunt at Nemours his team was prompt and empowered. Dealing with BBH makes me Want to request the supervisor. I don't recall having this type of miscommunication and frustration as I do now with Baptist Behavioral Health

May 2, 2022
They were very kid friendly and my son gets anxious and mad quickly and they were absolutely awesome. They let him speak which is a big bonus, it calms a kid down to be able to have a conversation instead of being told scary things in a rush. Super awesome.