Baptist Primary Care - Brooklyn Family Medicine

532 Riverside Avenue, Suite 103

Jacksonville, FL 3202 Directions

(904) 353-5696

www.baptistjax.com

4.8 out of 5

4,402 verified ratings

4,402 Ratings, 2,403 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Clean, organized, and updated.

Nov 23, 2025
We think Maria Fernandez is the best doctor/PA. She is easy to communicate with and listens very well to our concerns. She has helped us for years.

Nov 22, 2025
Dr. Foy and her staff!! Extremely professional and courteous.

Nov 22, 2025
Very pleasant atmosphere. Reception area and patient rooms are always clean with a delightful smell. Plentiful parking spaces.

Nov 21, 2025
The amazing front staff service. The phlebotomist is also the best , hands down. She always have a smile on her face and great with making me feel comfortable. Also, Dr Clark is one of the best providers I’ve encountered.

Nov 21, 2025
The staff was amazing. From check-in to, having my vitals done, the communication about wait times, the thoroughness of the provider, and lab work. Everyone was incredible

Nov 21, 2025
The office was clean and the staff was very helpful and always prompt.

Nov 21, 2025
I have a primary care physician who is wonderful. He’s a great listener, he’s thorough, and professional most of all. The staff is professional and accommodating, as well.

Nov 21, 2025
The office is clean and everyone is friendly

Nov 20, 2025
Clean, friendly, efficient. I really like how the office staff keep you on schedule so that you can get on with the day. Dr. Maria F is engaging, direct and professional. She seems to really care about patient health and follow up.

Nov 20, 2025
Staff is very friendly and helpful. I love Dr Kinman he's been very kind and helpful to me. He's very understanding and knowledgeable. He's working with me to help me get my health back on track. He's so easy to talk to and he listens to you which means alot these days.

Nov 20, 2025
As always, service from my Primary Care Physician's office is superior to all others. Professional, friendly, and caring. Always satisfied with all of staff/care givers.

Nov 20, 2025
works fine with excellent staff.

Nov 19, 2025
Jessica Reinhardt was timely, professional and helpful when my phone battery died during our online visit. She called back twice until I was able to get the phone charging and answer. She had access to previous records and provided historical reference to prior episodes. Great job!

Nov 19, 2025
Culturally aware staff

Nov 19, 2025
They are very welcoming and very nice

Nov 19, 2025
I recently attended my initial appointment as a new patient with Jessica, APRN. From the moment I checked in until my departure, the entire staff displayed exceptional friendliness. I was particularly impressed by Jessica Reinhardt's willingness to listen and her commitment to delivering outstanding medical care. I wholeheartedly recommend Dr. [full name], MD's office to anyone seeking a physician within the Baptist system.

Nov 19, 2025
The staff is always friendly and nice every time I go there.

Nov 17, 2025
Everyone is prompt, professional and so nice!

Nov 17, 2025
The staff is very friendly and professional.

Nov 17, 2025
The timely patient response, I appreciated the attentiveness of al staff contributing to and coordinating and rendering my care. Also follow-up after office visit.

Nov 16, 2025
Dr. Heath has been very helpful and professional

Nov 16, 2025
Dr Kinman and the staff are wonderful! From Ms. Mairlyn at the front to greet and welcome you into the office to the wonderful nurses at the front desk to ask you how you are, and wish you well on your way out I couldn't be more happy about everyone there!

Nov 16, 2025
Friendly and knowledgeable.

Nov 16, 2025
I like the professionalism of the staff . The customer service. I like my doctor. Dr. Kinman who just doesn't treat you as another patient but shows he really cares about your well-being

Nov 16, 2025

Nov 15, 2025
The providers care about you.

Nov 14, 2025
Everyone is very friendly, helpful and professional. My wife and I are very pleased to be new patients with Dr. Kinman.

Nov 14, 2025
Caring people and very professional.

Nov 14, 2025
Very nice staff

Nov 13, 2025
Clean, everyone is very friendly. Very short wait time to see doctor.

Nov 13, 2025
The office is clean and comfortable. The staff is always willing to help me schedule appointments, when most needed. Dr. [last name]’s staff is friendly, compassionate and knowledgeable. I saw Jessica Reinhardt, ARNP, this visit. She is very kind and knowledgeable. Her assistant, Elyssa, is exceptionally kind and took extra steps to help me in a very difficult scheduling situation. We are so happy with this practice, we drive an hour and twenty minutes to see them.

Nov 13, 2025
Clean & friendly staff

Nov 13, 2025
Excellent doctor and staff

Nov 13, 2025
Everything and everyone! Very caring and knowledgeable.

Nov 13, 2025
Always friendly staff, and my doctor listens to any of my concerns.

Nov 13, 2025
The efficiency of the staff and the doctor

Nov 12, 2025
The staff was friendly and nice. Do you see me get me in in the spur of the moment.

Nov 12, 2025
Clean and on time

Nov 12, 2025
Convenient, clean and friendly

Nov 12, 2025
Really wonderful care by Dr Justin Clark and his team. Trustworthy, compassionate, on top of research, respectful, quick to respond. I love this practice.

Nov 11, 2025
the people are friendly and nice.

Nov 10, 2025
The cleanliness, professionalism of staff and the ability to be seen by your physician in a timely manner without much delay.

Nov 10, 2025
My doctor is through.

Nov 9, 2025
Very helpful and efficient doctors and staff.

Nov 9, 2025
Everyone is professional and caring

Nov 9, 2025
Location, cleanliness, great open energy, good customer service, knowledgeable medical staff that feels like a safe space with the convenience of an onsite lab with a capable and warm technician available.

Nov 8, 2025

Nov 8, 2025
Dr Foy is very professional, knowledgeable, and kindhearted!

Nov 8, 2025
Friendly staff, clean