Leah Sutton, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.7 out of 5

218 verified ratings

2 Locations


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions


Baptist Primary Care - Brooklyn Family Medicine

532 Riverside Avenue, Suite 103

Jacksonville, FL 3202

(904) 353-5696 Directions

218 Ratings, 119 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 19, 2025
They are concerned about the wellness of the patients.

Jan 19, 2025
Large and clean

Jan 16, 2025
The professional manner in which the office is ran is unmatched, I love the staff.

Jan 5, 2025
The virtual appointments

Dec 26, 2024
It is clean, bright, the staff are friendly and professional.

Dec 14, 2024
Very nice staff

Dec 5, 2024
Very professional

Nov 28, 2024
The office staff is very friendly and so are the nurses and doctors. I am always greeted promptly and I rarely have to wait. I feel heard and not rushed when I am seen. My concerns are taken care of and I am satisfied when I leave.

Nov 23, 2024
Friendly, professional, and caring!

Nov 21, 2024
You all are lovely people, and sincerely seem to care about your patients. You try to help in any way you can, whether it be connecting a patient to someone else who could be of better assistance, or helping with the process of getting established as a new patient. The doctors are super nice, the nurses are kind, the CMA's are very helpful, and the administrative staff and all other staff help their patient's quality of life and quality of care stay amazing. Thank you!

Nov 9, 2024
Friendly staff.. great care from providers, clean office

Nov 7, 2024
I had a great appointment with Leah Sutton, APRN. She was very attentive throughout my appointment. She took the time to truly listen and understand my concerns. I didn’t feel like my appointment was rushed. She was very thorough in her assessment and developing a plan of care with me. She responds to messages and reports lab results back promptly. Leah is very friendly, respectful, compassionate, and professional.

Nov 4, 2024
From scheduling to checking in, to getting vitals from a very pleasant MA, my visit was efficient, and timely. I love the attention to detail that APRN, Leah S. provided. She asked questions, gave me advice, and she listened to my concerns.

Oct 19, 2024
The newer facility is amazing, I started with them at the Ashley St. facility. The staff were very kind and easy to talk to.

Oct 19, 2024
Very professional

Oct 10, 2024
Very friendly staff and the office was clean!

Sep 30, 2024
Office was clean, staff very friendly and I was in and out quickly for my appointment

Sep 19, 2024
Quick and efficient

Sep 16, 2024
Friendly, Caring and Professional environment.

Sep 6, 2024
Great experience from check in (employee that checked me in outside of the office before I even went through the office doors was extremely polite, kind and professional) and everyone else (including the technician that did blood work). I hope the insurance debacle between Baptist and Blue Cross is resolved because it would be a huge disappointment to have to change doctors. Teledoc call with Leah was also very smooth and professional. Great experience with this doctor's office all the way around. Thank you!

Sep 2, 2024
Polite & helpful.

Aug 22, 2024
Everyone was extremely friendly and sensitive, very attune to your needs! As someone with illness that's sensitive to talk about, I was made to feel comfortable by the practitioner Leah, she was amazing! The front desk personnel is very knowledgeable and friendly as well. I???d recommend this location to anyone needing a PCP!

Aug 15, 2024
Very clean, friendly staff, responsive to questions, appointment was conducted on time.

Aug 15, 2024
friendly, professional and don't need to wait much longer than normal for my appointment time.

Aug 8, 2024
The staff and how clean the office is

Aug 5, 2024
No complaints.

Jul 25, 2024
Excellent care !

Jul 18, 2024
It seems efficient and everyone I encountered was pleasant.

Jul 16, 2024
Very friendly and helpful front desk associates. The Doctors are friendly, understanding, thorough, compassionate and are flexible with appointments either in person or with telehealth. They communicate well and in a timely manner using the chat feature in the my Baptist App. Appointments are easy to make, they typically have availability within 1-2 days and have made a same day telehealth appointment for me when I was very sick, making sure I had all the medication needed and followed up with me during recovery. I am moving out of state, and they have been such a help getting some medical forms completed quickly to make my transition seamless.

Jul 15, 2024
Awesome as always!

Jul 15, 2024
The staff along with providers/mid-levels are more concern with their patients health care needs. They provide you with detailed information and referrals that will work best for you and bodily needs.

Jul 13, 2024
The staff is extremely friendly and pay attention to what you say. Everything is very timely, and you are seen at or very near to your scheduled appointment time, minimizing your waiting.

Jul 13, 2024
I like kindness professionalism all the way back to the nurses doctor doctor takes time with me and I never feel like rushing in and out. He is considerate genuinely about my health and well-being.

Jun 27, 2024
Great customer service! Fast and efficient thus far!

Jun 20, 2024
The professional service was amazing. From the front door until the exit. I would recommend this office to all my family and friends.

Jun 11, 2024
Everyone was so helpful, kind and attentive. I love it!

Jun 2, 2024
It was prompt and everyone seems to work together

Jun 2, 2024
Clean. Professional. Courteous. Friendly.

May 24, 2024
Clean, front office staff was friendly and welcoming. Ms. Sutton was knowledgeable and explained everything to my understanding. She made me feel comfortable to where I could be open with her.

May 23, 2024
The time they help explain what's really happening with my health issues and how to correct.

May 12, 2024
Staff friendly, attentive, efficient, and thorough. The office is clean and easy to find. .i left relaxed after being anxious.

May 12, 2024
Check in is seamless and easy no long lobby waits once you pre checked

Apr 25, 2024
Clean, professional and friendly staff. At times appointments are tardy, but in general I am very satisfied with the level of healthcare.

Apr 25, 2024
This was the first time I ever had an annual physical and I didn't have to disrobe or anything. I didn't know that was possible.

Apr 13, 2024
The friendliness of the staff and how quickly I've been able to secure an appointment.

Apr 11, 2024
Is welcoming, and calming

Apr 8, 2024
Clean, state of the art

Apr 7, 2024
Excellent customer service

Mar 31, 2024
I love our relationship with our Doctor

Mar 19, 2024
I love the staff and the location. Very nice facilities.Thank you Kathy Brown