Leah Sutton, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.7 out of 5

283 verified ratings

2 Locations


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions


Baptist Primary Care - Brooklyn Family Medicine

532 Riverside Avenue, Suite 103

Jacksonville, FL 3202

(904) 353-5696 Directions

283 Ratings, 144 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Staff is always friendly and professional.

May 25, 2025
Dr and nurses are very helpful and understanding

May 18, 2025
Warm staff, easy appointments, drs and physician assistants

May 15, 2025
You are very otganized

May 12, 2025
Everything

May 10, 2025
Everyone is so kind, knowledgeable, and very helpful. It’s always been a joy and great experience going to that medical office.

May 8, 2025
Simply put this office, staff, nurses and doctors are outstanding. Responsive, caring and provide excellent care!

May 5, 2025
On time! Quick

May 3, 2025
Easy to schedule, thorough, kind !

May 1, 2025
Caring and friendly Dr's and staff.

Apr 13, 2025
My most recent visit was in my mind an emergency. I have an eye infection and that day I had to drive to the Tampa area and see my granddaughter in a play. I didn't know if I had anything infectious. I was able to get in quickly, found out it was not infectious, a script was called in and I was able to see my granddaughter play the lead in Young Shrek.

Apr 13, 2025
Friendly staff.

Apr 5, 2025
Close by , love my MD and team , excellent office staff . Very supportive environment.

Apr 1, 2025
Everyone is friendly and helpful, as well al very professional and knowledgeable. We really feel confident in your care

Apr 1, 2025
Easy to contact either the Dr or the Nurse practitioner.

Mar 29, 2025
Everything

Mar 24, 2025
All problems discussed addressed in a timely manner

Mar 19, 2025
Accessibility. Never feel rushed through visit.

Mar 13, 2025
On time

Feb 13, 2025
Great office and staff.

Feb 13, 2025
Friendly and very professional

Feb 6, 2025
I love the friendly atmosphere and prompt service.

Feb 6, 2025
Timely service and pleasant staff.

Feb 3, 2025
No issues, good visit.

Jan 27, 2025
All the personnel is professional and yet personal

Jan 19, 2025
They are concerned about the wellness of the patients.

Jan 19, 2025
Large and clean

Jan 16, 2025
The professional manner in which the office is ran is unmatched, I love the staff.

Jan 5, 2025
The virtual appointments

Dec 26, 2024
It is clean, bright, the staff are friendly and professional.

Dec 14, 2024
Very nice staff

Dec 5, 2024
Very professional

Nov 28, 2024
The office staff is very friendly and so are the nurses and doctors. I am always greeted promptly and I rarely have to wait. I feel heard and not rushed when I am seen. My concerns are taken care of and I am satisfied when I leave.

Nov 23, 2024
Friendly, professional, and caring!

Nov 21, 2024
You all are lovely people, and sincerely seem to care about your patients. You try to help in any way you can, whether it be connecting a patient to someone else who could be of better assistance, or helping with the process of getting established as a new patient. The doctors are super nice, the nurses are kind, the CMA's are very helpful, and the administrative staff and all other staff help their patient's quality of life and quality of care stay amazing. Thank you!

Nov 9, 2024
Friendly staff.. great care from providers, clean office

Nov 7, 2024
I had a great appointment with Leah Sutton, APRN. She was very attentive throughout my appointment. She took the time to truly listen and understand my concerns. I didn’t feel like my appointment was rushed. She was very thorough in her assessment and developing a plan of care with me. She responds to messages and reports lab results back promptly. Leah is very friendly, respectful, compassionate, and professional.

Nov 4, 2024
From scheduling to checking in, to getting vitals from a very pleasant MA, my visit was efficient, and timely. I love the attention to detail that APRN, Leah S. provided. She asked questions, gave me advice, and she listened to my concerns.

Oct 19, 2024
The newer facility is amazing, I started with them at the Ashley St. facility. The staff were very kind and easy to talk to.

Oct 19, 2024
Very professional

Oct 10, 2024
Very friendly staff and the office was clean!

Sep 30, 2024
Office was clean, staff very friendly and I was in and out quickly for my appointment

Sep 19, 2024
Quick and efficient

Sep 16, 2024
Friendly, Caring and Professional environment.

Sep 6, 2024
Great experience from check in (employee that checked me in outside of the office before I even went through the office doors was extremely polite, kind and professional) and everyone else (including the technician that did blood work). I hope the insurance debacle between Baptist and Blue Cross is resolved because it would be a huge disappointment to have to change doctors. Teledoc call with Leah was also very smooth and professional. Great experience with this doctor's office all the way around. Thank you!

Sep 2, 2024
Polite & helpful.

Aug 22, 2024
Everyone was extremely friendly and sensitive, very attune to your needs! As someone with illness that's sensitive to talk about, I was made to feel comfortable by the practitioner Leah, she was amazing! The front desk personnel is very knowledgeable and friendly as well. I???d recommend this location to anyone needing a PCP!

Aug 15, 2024
Very clean, friendly staff, responsive to questions, appointment was conducted on time.

Aug 15, 2024
friendly, professional and don't need to wait much longer than normal for my appointment time.

Aug 8, 2024
The staff and how clean the office is