Chesapeake Medical Imaging Glen Burnie

Radiology

Glen Burnie, MD

7801 Elvaton Road, Glen Burnie, MD 21061

(410) 590-0015

cmirad.net

4.9 out of 5

833 verified ratings

4.8out of 5(466 Social Reviews)


Sep 25, 2024
very good facility and medical staff!
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Sep 24, 2024
Staff always friendly! Even with always doing a walk in I never wait long for simple X-rays! Super nice imaging techs each time I’ve come over the last 26 weeks! And the MRI wasn’t bad either! Thanks for being an interesting part of my recovery journey!
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Sep 23, 2024
The people was very nice and get was very clean
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Sep 18, 2024
everything went well
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Sep 17, 2024
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Sep 11, 2024
I arrived a little early. Was greeted by the friendly staff behind the counter. Was taken back for my procedure before my appointment time and was well taken care of by the technician who explained everything. I have used Chesapeake imaging for many years. They are outstanding professionals and I find them much easier to deal with than the bigger company around the corner. I never have to wait to get an appointment I’ve even had an appointment the same or next day. Very happy with them and I would highly recommend!
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Sep 10, 2024
The administrative staff, as well as the clinical staff, are all customer service oriented. I was taken on time for my appointment and received results from my test the same day! I have been to this office before and they never disappoint! I highly recommend Chesapeake Imaging.
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Sep 6, 2024
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Sep 5, 2024
CMI is always my go to for imaging! They make scheduling a breeze and the staff is always very friendly.
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Aug 29, 2024
Always a wonderful experience with Chesapeake Medical Imaging! Especially at my last appt when Karen went above and beyond to help track down my referral that my doctor forgot to send. She was patient, kind and helped save my appointment time. Lesson learned, always make sure the referral is sent prior! Thanks Karen and team!
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Aug 27, 2024
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Aug 27, 2024
I had 2 MRIs done at the Glen Burnie branch of Chesapeake Imaging after waiting for 3 business days (plus a weekend) to schedule the tests. Everything went well, according to plan. Staff were both friendly and professional. Results were available by next morning. Overall, pleasant experience.
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Aug 26, 2024
Ivory was the absolute best! Brought my dad in to get some imaging done. Ivory was patient, pleasant, just wonderful bedside manners. Went out of her way to make my dad comfortable. The entire staff were also very nice.
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Aug 23, 2024
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Aug 22, 2024
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Aug 20, 2024
This was a very comfortable and cheerful experience. Staff very nice and knowledgeable as to testing
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Aug 19, 2024
Appointments are easy to get the people are so friendly and helpful have been using them for years now always no problems
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Aug 19, 2024
Great experience all around. 10/10
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Aug 16, 2024
Aug 15 - I needed an ultrasound appointment and wanted to get a schedule for the soonest possible date/time. I called the scheduling number, and the lady who assisted me was very helpful and found me an appointment for the same day at 4 pm (with a check-in time of 3:45 pm, according to the confirmation on the patient portal). It was a location that was an hour and a half drive from me, but I took the appointment as I wanted the test done as soon as possible. I got to the Glen Burnie location at 3:40 pm, and one of the receptionists at the front desk took my doctor's order, ID, and insurance card. She proceeded to tell me that my appointment was at 2:30 pm. I said that was not true, and showed her the confirmation page that shows 4 pm (with check-in at 3:45). She told me that she didn't know why it says 4 pm and said "I don't know what to tell you, you missed your appointment." She says they cannot accommodate me as they have back-to-back bookings, and says the best she could do is send me to the Towson location for a 6 pm availability (another 30-minute drive). I told her to check it again because my confirmation clearly says I have the time and date correct. I told her that I had driven far for this appointment. She says very rudely, “Well, you should have been here at 2:30 pm if you wanted the appointment.” She dismissively told me that she would call her manager to see what could be done, but she already knew that there was nothing they could do to help. She insisted that I missed my appointment and that they could not accommodate me. She gets on the phone with her manager and tells me to take a seat. After a few minutes, she calls me and hands me the clipboard with forms to fill out. I asked, “Are you able to see me now?” She says yes (again very dismissively). I asked what the issue was earlier with the schedule and she told me “Oh, I was looking at the wrong patient.” No apologies, nothing. After a few minutes, the ultrasound tech, Stephanie, called my name and took me to the exam room. Stephanie was the loveliest person ever and saved my entire experience at this location. I shared my experience at the front desk with her, and she said that she had seen me on her schedule for 4 pm since I booked it. She profusely apologized for my experience (and she didn’t have to) and said that if I needed care again, she hoped I would give them another chance. The scheduling process and Stephanie were stellar five-star experiences, but the Glen Burnie receptionist needs training on customer service. An apology would have gone a long way.
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Aug 14, 2024
Chesapeake Medical Imaging is a wonderful company. Everyone is competent and professional beginning with the scheduler all the way to the front desk, technicians, and physicians. I drive 20 minutes past several radiology companies to get here. As a referring provider, CMI is also my first choice for my patients.
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Aug 12, 2024
Facility and staff are nice. Results take entirely too long to be read/uploaded.
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Aug 10, 2024
On time, techs were great making sure I was warm n comfortable.
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Aug 10, 2024
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Aug 8, 2024
Everyone was courteous and I did not have to wait long.
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Aug 8, 2024
Muy profesionales… amables.. lo atienden rapido… y son muy especificos en los resultados, siempre ponen mucha information.
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Aug 8, 2024
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Jul 27, 2024
Excellent in every way. Prompt service, the personnel were friendly, professional and informative. Facility was spotless.
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Jul 23, 2024
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Jul 22, 2024
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Jul 18, 2024
I got an appointment for a dvt scan within 3 hours of my doctor's referral. I was seen promptly when I arrived, the technician was kind and efficient. Excellent experience
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