Walk-In Care: Mt. Pleasant
4851 E. Pickard Street, Suite 1770
Mt. Pleasant, MI 48858 Directions
4.7 out of 5
685 verified ratings
685 Ratings, 357 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 29, 2025
Katlin Hubbard, F.N.P.-B.C., M.S.N.
Very nice and let's you know what is going on. I sure appreciate that.
Thank you.
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
Katlin is knowledgeable and thorough. She is also a very nice, kind person
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
I have already told many about the great service that Mid Michigan has with this walk in clinic. There was no waiting and I will go there when I can't see my regular doctor. Which was the case.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Heather is spoton with knowledge and care!
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
To go to your clinic
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn was ver friendly and helpful, and I would recommend her services to anyone :-)
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
Heather was really friendly, supportive, helped talk to me about all my medical concern.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
That her bedside manner is incredibly off putting and dismissive.
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
She explained things thoroughly and my virus progressed just as she said it would
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I love their caring atmosphere and even though I sometimes hate repeating my name and birthday i realize it is important to make sure I'm not someone else. I'll not lose that at least when my memory is gone.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Very quick service for a walk in clinic. Everyone was friendly and I had great service.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
I went in as a walk-in patient, and received excellent care, in a very timely manner. From check in, to exam, to X-ray, to diagnosis (broken bone in foot), to fitting for boot and discharge, took less than 90 minutes!! I was very pleased with the treatment I received!!
Oct 7, 2025
Was there anything that you feel was outstanding?
Everything about my visit
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
We didn’t know that the Walk-In Clinic existed until recently. We went because the office had the ability to do an x-ray onsite. I’m so glad we did—what a professional staff! We’ve had some bad experiences with walk-in clinics/urgent cares in the past. The front desk staff at your clinic met us with a smile and we truly felt welcome—even on a Friday at 4:30! Everyone was professional and compassionate. We will be back!!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
I came into the walk in clinic anticipating on spending an amount of time in the office. I was seen within 15 minutes of checking in. Testing was done within a few minutes of being taken back to an exam room and I don’t think I spent more than 45 minutes from walking in and leaving. I will definitely be back for any non emergency care and will recommend this office to friends and family.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
This was my first time seeing Ms Reynolds and staff at the walk-in clinic. My wait was short and I felt they were thorough. Doing the Influenza test helped confirm what I had and a treatment plan was formed. Ms Reynolds was very helpful when the first pharmacy I was using was not going to have the medication needed for influenza. She or staff quickly assisted in calling into another pharmacy that did have the medication.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Friendly, respectful and quick. Doesn’t get better than that.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
I am very happy with this medical practice.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
It was very easy to make a appoint and my visit was on time! Roybin made my visit easy and took care of my issue of a hearing aid piece stuck in my ear. Her and the staff at the walk in clinic are excellent!! Thank You
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
They are very friendly and I received service quickly.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Very nice. Very professional. Very caring.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Yes, I have no complaints except I did not have any receipt number or account number because when I tried to get into the portal, I did not have any information to fill out with me. I simply left the office. They were gonna send me a bill so I cannot see my online portal.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
They are the best
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Karen was excellent. Talked on my level. Explained things very well and even showed me a picture on the computer. Plus gave me exercises.
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
We didn’t have to wait long before being seen and the doctor was thorough with the patient.
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Great experience for a walk in clinic
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
The doctor and the staff are friendly, professional and very knowledgeable in taking care of your needs.
Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent personality and very professional
Sep 20, 2025
Was there anything that you feel was outstanding?
Very nice staff
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Dr Boyk and Heather are excellent health care providers. I appreciate their professionalism and knowledge. I brag to others about them.
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Polite and nice
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Heather was the most amazing, caring professional health care provider that I have ever been treated by. She went above and beyond the call of duty. I would definitely recommend her to everyone. Thank you Heather.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
They’re taking new patients. Call them
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Kaitin Hubbard was fantastic and I was fixed the next day. Her remedies were spot on and I was pain free soon after getting her advice.
Sep 14, 2025
What would you tell family and friends about your experience with this provider?
very good
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Heather is wonderful. Very knowledgeable and very kind. I appreciate her care and attention very much.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Always know what step to take with your illness, i would say very knowledgeable. She’s a kind person and makes you feel comfortable.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
The walk in Clinic at Mid Michigan is very well run And the staff is attentive. High marks
Sep 13, 2025
Was there anything that you feel was outstanding?
The providers care and concern was outstanding no wait time very professional
Sep 11, 2025
What would you tell family and friends about your experience with this provider?
They are carrying and listen to there patients and what they’re trying to describe is wrong
Sep 8, 2025
What would you tell family and friends about your experience with this provider?
I really liked Heather and I wish she could be my primary care. Could you please tell me that could be arranged
Sep 7, 2025
What would you tell family and friends about your experience with this provider?
Very helpful
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Very happy to get questions answered and every effort was made to get tests needed for more information.
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
She was nice and friendly. She was knowledgeable and made sure I understood all my option so I could make an informed decision.
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Yes, I would recommend her.
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
She was very thorough, helped with testing and very courteous. I would highly recommend her
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Great job 👏
Aug 31, 2025
What would you tell family and friends about your experience with this provider?
Heather williams is very good doctor
Aug 31, 2025
What would you tell family and friends about your experience with this provider?
I always tell them to go to the walk in clinic and ask for Katlin Hubbard. She is the best. Always ask you questions about how do u feel and what is the pain level. She is the BEST
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
The front office staff drops the ball a lot. I had a pre op exam with Heather. My surgical center had to fax the orders 3 times to them. The last time they asked the girl to literally get up and check the fax. That time they did take action on the order. It was 1st faxed 2 weeks ago then once at 4:30pm and at 9 the next morning. They said the last one in the morning they got. This is not the first time this has been an issue. They can also be rude on the phones as well.