Walk-In Care: Mt. Pleasant

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858 Directions

(989) 956-9117

4.7 out of 5

827 verified ratings

827 Ratings, 426 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 11, 2025
Caitlin cares about the people that she sees in her office. She's educated, and it's easy to talk to and as always, gives feedback when needed. She listens to her patience and gives good. Educational feedback.I would definitely recommend going to her if you need any kind of medical medical attention.

Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Very friendly

Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Heather is great! Seen her because my doctor was on vacation and I will make her my primary care doctor if she accepts patients!

Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Got the help I needed

Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Very happy and recommend

Jul 30, 2025
What would you tell family and friends about your experience with this provider?
She was very good and explained everything really well 👏

Jul 30, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend

Jul 29, 2025
What would you tell family and friends about your experience with this provider?
Heather was filling in for my primary Dr. So this is the only time that I have seen her. I was not very happy with this appt. for several reasons. To be blunt and to the point. I found Heather to be condescending.

Jul 28, 2025
What would you tell family and friends about your experience with this provider?
I received the best care during my office visit, and I will be returning for any urgent care-related issues. Thank you to all the staff!

Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Katlin and staff took wonderful care of me in office and explained what to do “ home care” very clearly. Very happy with outcome.

Jul 27, 2025
What would you tell family and friends about your experience with this provider?
It was good

Jul 26, 2025
Was there anything that you feel was outstanding?
Nice staff, good sense of humor

Jul 26, 2025
What would you tell family and friends about your experience with this provider?
Heather is awesome. I feel blessed to be a patient of hers.

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
That she did a great job, was caring and compassionate, gave me some information that I didn’t previously know.

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
They are very good

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very good people at my Michigan. Sound medical advice people who you can trust!!@

Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Be sure to come here

Jul 23, 2025
What would you tell family and friends about your experience with this provider?
The doctor was very good and they had all my history already there and that the wait time was very good.

Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Very good

Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and efficient staff and treatment

Jul 21, 2025
What would you tell family and friends about your experience with this provider?
I appreciated being able to meet with Heather since Dr. Boyk was unavailable.

Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Friendly fast service addresses your problem well

Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn was incredible. She made me feel comfortable and was non judgmental about my health condition.

Jul 21, 2025
What would you tell family and friends about your experience with this provider?
I was very glad to be able to receive urgent care services in Mt. Pleasant. I know that my regular doctor is scheduled all day with appointments, and would not be able to see me, and the Urgent Care was a great alternative to the Emergency Room. I was very pleased with all of the care and services I received from Urgent Care and Radiology.

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Heather is a caring and compassionate woman. Takes time to listen.

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
I would say-great place!!

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Completely satisfied.

Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Grace was very caring and professional. She provided us with the Z-PAC and helped us feel much better!

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
REALLY helpful patient information. Appreciated that she wrote things down for me and gave me copies of exersize examples too. I still have bad sciatica but at least i have a couple strageties to mitigate it. Thank you!

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Througal, helpful respectful and knowledgeable

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Fast and professional

Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Great service. Correct.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Heather explained a few things to me that helped me understand better about my condition. She was very helpful.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Very prompt on appointment time, listened all my issue and gave very detailed answers

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
They are very nice and cooperative and on time!

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Great office staff and providers

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Katlin was very helpful in helping me feel better and cure what was ailing.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Not the greatest experience. I had a 102 temp and didn’t know it until I left the clinic and went to CVS and purchased a thermometer. That’s why I felt so bad. The clinic did not include my temperature in the initial vitals. I ended up going to an ER later from the infection in my leg

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
I always go to this clinic whenever I need immediate care. Otherwise I contact my pcp. I take my family here too for immediate care.

Jul 13, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Grace is attentive and caring, she did not appear rushed and listened to my needs.

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Excellent care

Jul 11, 2025
What would you tell family and friends about your experience with this provider?
Quick, friendly and knowledgeable service. I highly recommend

Jul 3, 2025
What would you tell family and friends about your experience with this provider?
Caring and professional

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Heather seemed to listen with focus. She was honest in her response to my questions. She took action on my behalf promptly to set up my next steps and explained why.

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
She was friendly and knowledgeable. Explained things well.

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
My 1st visit with Heather Williams and I was very comfortable. She listened to what I had to say and I would totally recommend her

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
I felt listened to and respected. Excellent, fiendly staff.

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
Very nice

Jun 29, 2025
What would you tell family and friends about your experience with this provider?
Personable, knowledgeable, and efficient.