Walk-In Care

Directions

4.7 out of 5

321 verified ratings

321 Ratings, 186 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
They were nice and appropriate

Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and very understanding of my issue.

Feb 24, 2025
What would you tell family and friends about your experience with this provider?
This appointment was very good, we were heard, and taken care of. Would recommend.

Feb 23, 2025
What would you tell family and friends about your experience with this provider?
I saw Dr. Hubbard once in the walk-in clinic.

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend the services at My Michigan. Kaitlyn was thorough regarding my medical needs. Great job!

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
very good care

Feb 20, 2025
What would you tell family and friends about your experience with this provider?
Karlin Hubbard was very knowledgeable and thorough. She answered every question and had very helpful advice for treatment. She had a sincere interest in my health concerns.

Feb 19, 2025
What would you tell family and friends about your experience with this provider?
I can’t even get an appointment when I need an appointment so that’s what I’m talking about

Feb 19, 2025
What would you tell family and friends about your experience with this provider?
This provider was friendly and knowledgeable. We appreciate her and the walk in clinic here in mt. Pleasant

Feb 11, 2025
What would you tell family and friends about your experience with this provider?
It’s great to know we have a place to go to seek treatment

Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Staff and Katelyn treats me with respect, listens to my concerns, helps problem solve, treats me as a member of my health team

Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Outstanding care! Very thorough, clear, caring, and professional.

Feb 10, 2025
What would you tell family and friends about your experience with this provider?
The walk in clinic is a good place to go for health issues. Short wait time. Got the care needed

Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Kaitlin and the staff were awesome! Thanks!

Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Dr. Reynolds was very helpful and professional. I felt heard and that she communicated everything extremely well.

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very nice and really helpful with my issues.

Jan 27, 2025
What would you tell family and friends about your experience with this provider?
Stopped in at the clinic suffering from effects of long-term cold. Everyone was courteous and professional.

Jan 27, 2025
What would you tell family and friends about your experience with this provider?
Nice, friendly staff/personnel. Did not need to wait long to see HCP.

Jan 27, 2025
What would you tell family and friends about your experience with this provider?
Robyn was amazing with me and my two children. Fast and efficient!

Jan 26, 2025
What would you tell family and friends about your experience with this provider?
All of the staff from reception, to the nurse, to the provider were very kind, and helpful. I received great care. I have gone to a few different walk in clinics, and this was by far the best one I’ve been to.

Jan 24, 2025
What would you tell family and friends about your experience with this provider?
She was very busy but took the time to listen.

Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend

Jan 24, 2025
What would you tell family and friends about your experience with this provider?
I would hope she was available for the walk in clinic.

Jan 23, 2025
What would you tell family and friends about your experience with this provider?
The visit was fine, I liked Robyn, she was very personable. However, follow up communication was non existent. She said I did not have an infection, but they would test further and let me know. They subsequently found that there was infection, but no one called to inform me of that. I just happened to go into MyChart for the billing, and saw the additional test results. I called to find out what my next step should be, and the woman who answered the phone looked it up and told me what was found and that a prescription had been called in to my pharmacy. Maybe someone could have CALLED me???

Jan 19, 2025
What would you tell family and friends about your experience with this provider?
Good I recommend it my friend

Jan 17, 2025
She is very kind and listens to her patients.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend Robin Reynolds and her staff anytime.😊

Jan 9, 2025
I trust Katlin's diagnosis ability and I'm sure if she couldn't she would point me in the right direction.

Jan 9, 2025
What would you tell family and friends about your experience with this provider?
They are good providers. Only once were they too busy to see me and I went to ER.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Careful listener, clear explainer, overall top notch

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Excellent care

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Great urgent care/walk in clinic!

Dec 24, 2024
What would you tell family and friends about your experience with this provider?
Katlin was great. I left her office knowing I got the care I needed.

Dec 24, 2024
What would you tell family and friends about your experience with this provider?
Katlin was an up beat provider. The longer she was working g on my procedure, the more I thought what a good job she was doing and how fortunate I was to have gotten Katlin! I liked her a lot and will request her if I return.

Dec 20, 2024
What would you tell family and friends about your experience with this provider?
I went to the walk in clinic I was seen 2 x in two week period I didn’t have to wait more than15 min. Entire staff was professional. Robyn was informative

Dec 17, 2024
What would you tell family and friends about your experience with this provider?
Very goof

Dec 16, 2024
What would you tell family and friends about your experience with this provider?
I needed urgent care and Katlin was welcoming, and knowledgeable pertaining to my specific needs. She asked many questions and reviewed my personal information, and was able to give me proper care and treatment. I appreciated her energy and positive attitude. She listened well, and was encouraging about the prognosis-outcome.

Dec 10, 2024
What would you tell family and friends about your experience with this provider?
She listened was very knowledgable . Seemed to care was professional

Dec 10, 2024
What would you tell family and friends about your experience with this provider?
This was an urgent care visit. Facility was nice as was the staff. Excellent wait time. Will definitely use again if needed

Dec 9, 2024
What would you tell family and friends about your experience with this provider?
Very good care

Dec 5, 2024
What would you tell family and friends about your experience with this provider?
Very good experience for walk in care

Dec 5, 2024
What would you tell family and friends about your experience with this provider?
She's been my back up the last year.when i.cant get into my regular provider

Dec 5, 2024
What would you tell family and friends about your experience with this provider?
The quality of service is great. I feel like I matter and that means a lot. The care provided is very good.

Dec 3, 2024
She does an excellent job of dealing with walk in patients. Listens well and works hard to come up with solutions.

Dec 3, 2024
What would you tell family and friends about your experience with this provider?
Very helpful and great patient education! I won’t always need so many visits. But having them so available really is helping me get back on my feet. Thank you.

Dec 3, 2024
What would you tell family and friends about your experience with this provider?
She does an excellent job dealing with walk in patients. Listens carefully and works hard to provide appropriate care.

Dec 2, 2024
What would you tell family and friends about your experience with this provider?
Great office for walk in! I’ve never had to wait more than 30 min for a walk in appointment

Nov 29, 2024
What would you tell family and friends about your experience with this provider?
She was efficient and thorough and took great care of me!

Nov 29, 2024
What would you tell family and friends about your experience with this provider?
She was awesome and professional. I was treated by Robyn at the walk in clinic in Mt Pleasant.

Nov 25, 2024
What would you tell family and friends about your experience with this provider?
Amazing staff! Friendly, helpful,kind caring,efficient. Office very clean. This is where from now on I will be going for a walk in clinic. Thank you!