Walk-In Care: Mt. Pleasant

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858 Directions

(989) 956-9117

4.7 out of 5

776 verified ratings

776 Ratings, 401 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 2, 2025
Katlin Hubbard was very professional as well as personable. Her knowledge of my needs exceeded my expectations. I would highly recommend her to family and friends.

May 21, 2025
What would you tell family and friends about your experience with this provider?
excellent

May 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

May 18, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

May 13, 2025
What would you tell family and friends about your experience with this provider?
My experience with Katlin was great. Everyone in he office was very nice.

May 12, 2025
What would you tell family and friends about your experience with this provider?
Staff was very knowledgeable and friendly.

May 12, 2025
What would you tell family and friends about your experience with this provider?
She was very friendly and professional

May 12, 2025
What would you tell family and friends about your experience with this provider?
Great experience, attentive friendly staff. Quickly took care of injury.

May 11, 2025
What would you tell family and friends about your experience with this provider?
good experience, long wait for results of xray

May 10, 2025
What would you tell family and friends about your experience with this provider?
Thorough friendly knowledgeable took time - wasn’t in a rush

May 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Grace. She is attentive and thorough. A credit to MyMich!

May 7, 2025
What would you tell family and friends about your experience with this provider?
A+

May 7, 2025
What would you tell family and friends about your experience with this provider?
I'm satisfied with the care I received

May 7, 2025
What would you tell family and friends about your experience with this provider?
Katlin is incredible. She’s very thorough and makes you feel when you walk out of her office that she addressed all your concerns plus more that she had and offered advice on.

May 7, 2025
What would you tell family and friends about your experience with this provider?
She truly is amazing! Love the care she offers. Great listener, and my kids feel very comfortable with her!

May 5, 2025
What would you tell family and friends about your experience with this provider?
Katlin was excellent. I have never had a provider who took so much time and effort to solve my problem.

May 2, 2025
What would you tell family and friends about your experience with this provider?
They do a pretty good job

May 2, 2025
What would you tell family and friends about your experience with this provider?
Excellent! Good listener. Thorough.

May 1, 2025
What would you tell family and friends about your experience with this provider?
Very polite and knowledgeable, explained things well and why she needed me to have test completed asap.

May 1, 2025
What would you tell family and friends about your experience with this provider?
Doc listens to my concerns and treats appropriately. very caring people in that office.

May 1, 2025
What would you tell family and friends about your experience with this provider?
She’s great!

Apr 29, 2025
What would you tell family and friends about your experience with this provider?
Heather was filling in for my regular provider and did an excellent job.

Apr 28, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and attentive

Apr 28, 2025
What would you tell family and friends about your experience with this provider?
Walk in clinic provides excellent service

Apr 27, 2025
What would you tell family and friends about your experience with this provider?
She’s very polite & listens to what I have to say. She’s very intelligent & gave me a lot of useful information, on top of prescriptions that helped right away.

Apr 26, 2025
What would you tell family and friends about your experience with this provider?
Outstanding 😀

Apr 25, 2025
What would you tell family and friends about your experience with this provider?
She is a very good provider. Answers any questions you may have in a way you understand. Received excellent care.

Apr 25, 2025
What would you tell family and friends about your experience with this provider?
I felt humiliated with my 20 yrs experience as a medical assistant and knowing my body I felt I was not heard I ended up back at my drs office with severe sinus infection I have auto immune disease and when I get sick I go down fast Missed more time from work and all I needed was an antibiotic since I did have an infection

Apr 24, 2025
Ms. Heather Williams is a cordial and competent professional. We've had excellent service from her. She is highly recommended.

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
Very pleased

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
Heather Williams is a professional and personable practitioner. I highly recommend her services.

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
Clean modern building and friendly knowledgeable staff.

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
She is one of the best doctors i've ever seen. She really knows her stuff.

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Very competent, thorough and explain things well

Apr 22, 2025
What would you tell family and friends about your experience with this provider?
Grace was wonderful. I was there for what I thought was a sinus infection following 2 episodes of Bronchitis. She checked my ears, nose, throat, lungs and heart. She seemed very capable and informed. She put me on an inhaler and antibiotic. I am doing much better today. I really appreciate MyMichigan and your fantastic PA. Thank you!

Apr 21, 2025
What would you tell family and friends about your experience with this provider?
I thought she was very friendly, respectful, listened and gave me some things to think about that others did not as far as other options

Apr 21, 2025
What would you tell family and friends about your experience with this provider?
Very friendly and helpful

Apr 21, 2025
What would you tell family and friends about your experience with this provider?
Went to walk in clinic, everyone was friendly and very efficient. Thank you.

Apr 18, 2025
What would you tell family and friends about your experience with this provider?
This clinic is an excellent place to be seen quickly and receive quality care.

Apr 16, 2025
What would you tell family and friends about your experience with this provider?
Heather has "great bedside" comfort. Soooo happy with my office visit and follow up. I finally felt seen and...listened to. Had blood work completed and results within 24 hrs. Then immediate phone call next day to address results and answer questions. Very pleased.

Apr 16, 2025
What would you tell family and friends about your experience with this provider?
She is good at what she does.

Apr 15, 2025
What would you tell family and friends about your experience with this provider?
She listens to the patient. That's important to me.

Apr 15, 2025
What would you tell family and friends about your experience with this provider?
Grace listens, was helpful, respectful, & thorough.

Apr 14, 2025
What would you tell family and friends about your experience with this provider?
I was seen by Brianna in the ER for stitches from a bad fall after tripping while burning brush in a swamp. I saw Kaitlin to remove my stitches and she was very careful to work slowly and patiently to avoid hurting as they were removed from my lips. I would highly recommend her to anyone and would be pleased for her to treat me if needed in the future.

Apr 14, 2025
What would you tell family and friends about your experience with this provider?
The care and speed of service is the best. Everything is explained and questions are answered.

Apr 13, 2025
What would you tell family and friends about your experience with this provider?
Walk-in clinic was welcoming, easy to check-in and a reasonable wait time to see a provider. The provider gave great care and was very thorough.

Apr 11, 2025
What would you tell family and friends about your experience with this provider?
I appreciated the ability to use the walk-in clinic services without an appointment and was seen pretty much right away. The office staff was very friendly and courteous. The provider, Grace Lounsbury, PA, took the time to hear my relay of symptoms and responded accordingly in a manner that I could understand. She was courteous, friendly, respectful, and seemed pretty knowledgeable about my non-emergency symptoms and condition, and what medication and steps I needed to take to improve my current health.

Apr 11, 2025
What would you tell family and friends about your experience with this provider?
Explain what meds are being sent so I can understand and expect those meds upon pick up .

Apr 10, 2025
What would you tell family and friends about your experience with this provider?
Fast and accurate

Apr 10, 2025
What would you tell family and friends about your experience with this provider?
First time at your walk in wasn't feeling well her and the staff were all very nice now that I know there is walk in there that will be my choice from now on.