Walk-In Care: Mt. Pleasant

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858 Directions

(989) 956-9117

4.7 out of 5

687 verified ratings

687 Ratings, 365 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Heather Williams listened very intently to what I needed to share with her regarding my health situation. I felt very comfortable with her & confident with her message to me. So glad to meet with her. She was very helpful!

Apr 9, 2025
What would you tell family and friends about your experience with this provider?
She was friendly and professional. She listened to my concerns and made me feel they were validated. The whole staff was kind and friendly.

Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Kaitlin is terrific provider she understands the care her patients need.

Apr 9, 2025
What would you tell family and friends about your experience with this provider?
We have seen grace a few different times for multiple children and each time we felt we received great care and understanding from Grace. Very helpful and knowledgeable.

Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Absolutely! Very thorough and professional

Apr 7, 2025
What would you tell family and friends about your experience with this provider?
Great experience.

Apr 2, 2025
What would you tell family and friends about your experience with this provider?
It was quick and easy to check in, very friendly staff

Apr 1, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this doctor’s office to family and friends.

Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Kaitlin was great! She seemed to genuinely care about my son and she was very personable. She wanted to make sure she was doing everything possible for him, which was nice. Usually doctors tend to be quick and have a checklist of things to do and if you stray from that it’s usually just a quick response then back to it. Kaitlin didn’t make us feel that way. She asked questions and she was still efficient but she took her time to make sure we had all the information.

Mar 31, 2025
What would you tell family and friends about your experience with this provider?
I always feel heard. It’s a very comfortable environment .

Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Great experience

Mar 31, 2025
What would you tell family and friends about your experience with this provider?
She was thorough, professional and seemed genuinely caring.

Mar 30, 2025
What would you tell family and friends about your experience with this provider?
I did not know this clinic was there but it I’m glad it is there.

Mar 29, 2025
What would you tell family and friends about your experience with this provider?
I would not change anything

Mar 26, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her as a provider.

Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Very good experience for my first time

Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Grace was so nice, got right in and she was very supportive !! Was all in for getting me on the road to feeling better.

Mar 24, 2025
What would you tell family and friends about your experience with this provider?
She was great I would highly recommend her

Mar 22, 2025
What would you tell family and friends about your experience with this provider?
Heather was able to diagnose my illness and prescribed me the medication to clear it up.

Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Very good and thorough - very patient and attentive

Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Listened to my medical concerns, asked pertinent questions and set a course forward

Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Grace listened to me, my symptoms, and what I had to say. She made me feel heard. I left the office and called a friend to tell them about my great experience

Mar 21, 2025
What would you tell family and friends about your experience with this provider?
It was a walk in clinic and was seen right away and had X-rays done right away. I would recommend coming to the clinic

Mar 21, 2025
Very nice and attentive to my needs and concerns and patient with my questions and thorough with her synapsis

Mar 20, 2025
What would you tell family and friends about your experience with this provider?
The walk in clinic at Mid Michigan is the best around this area. I have been going to this clinic since it opened and the Drs there are the best. If you need other tests they order right there and get it done. I take all my clients there as well. Best thing mid ever did puttin in the walk in

Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Had good csre

Mar 18, 2025
What would you tell family and friends about your experience with this provider?
You will get good care and get to see someone soon after getting there.

Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Save time and money, just go to the ER.

Mar 16, 2025
What would you tell family and friends about your experience with this provider?
My appointment took WAY longer than it should have. They finally gave me the test I asked for but they did not label the specimen so they ended up not being able to get me any results. So really my entire appointment was just a waste of time and money! The facility was nice and the time in the waiting room was short but I was very disappointed by the care I received.

Mar 15, 2025

Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Heather talked with me with respect and so did the the staff and I felt like a person they all were very kind being not seen for five years I felt nervous. But not here. Also she gave me the one med that kept me sane for many years so I am very thankful for her coming in to my life, thanks for getting me back me back my life to me!! Lots of love!!! God bless💕

Mar 14, 2025
What would you tell family and friends about your experience with this provider?
I was well please d

Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Use it

Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Don't know only saw one time. She did seem knowledgeable and sent my prescription out right away

Mar 13, 2025
What would you tell family and friends about your experience with this provider?
She was knowledgeable and pleasant.

Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn was very professional and knowledgeable. Too bad she isn’t a full-fledged doctor…I’d become one of her patients immediately!

Mar 11, 2025
What would you tell family and friends about your experience with this provider?
I am not very happy, I’ve been done taking the anabiotic for almost a week now, and my ear is still clogged, and I can’t hear out of it. So now I’m gonna have to make another appointment.

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
It was a very convenient walk in clinic and the staff was knowledgable, professional and courteous. I’m a Registered Nurse but my PCP is downstate (having just moved here) and I was very happy with my care.

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn did a wonderful job. Definately trust her abilities.

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
I was impressed by the people there and it was very quick in an out

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
It was just a walk-in visit for some needed answers to pain management and I received perfect results and direction for what I needed to do.

Mar 9, 2025
What would you tell family and friends about your experience with this provider?
It's easy at a MyMichigan Health, I've never received care that's not great and I would recommend you to family and friends!

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
She was very knowledgeable & provided great care.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent care given

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Took a little while in the waiting room.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I was really feeling terrible and glad I chose this walk in clinic. They were efficient and kind.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent care

Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Very happy with the care provided.

Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Good service and reliable professional