Walk-In Care: Mt. Pleasant
4851 E. Pickard Street, Suite 1770
Mt. Pleasant, MI 48858 Directions
4.7 out of 5
692 verified ratings
692 Ratings, 366 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 17, 2025
Heather Williams, P.A.-C.
What would you tell family and friends about your experience with this provider?
Very friendly
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied!
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Most often Heather is really on top of what I need to discuss with her. And follows up with procedures and tests that I had had before. The Visit usually has turned out very well thank you very much.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
For a walk in visit it was very fast and efficient. I was in and out with the knowledge that I was in no danger from the pain I was experiencing and what treatment I should proceed with. I could not have had a better experience.
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Great
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
It was great and quick service.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
I would recommend
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Not great. I was told that if I still had symtoms in 2-3 days. Call for a zpak. I called and was told kristen was not in and the person working didn't feel comfortable prescribing even though it was on my chart.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Love the compassion and they actually listen to what I have to say. I fully trust everything and anything they do and they have always taken time for me. Love this group of care people. I say thank you and appreciate them ever time I have a appointment
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Good
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Would highly recommend Heather as a provider.
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
When I discovered I had a tick bite, I was highly anxious. This provider (Clinic at Mt. Pleasant My Michigan), Kaitlin Hubbard, was quick to respond and highly skilled. She spoke calmly and reassured me that seeking medical assistance was warranted. I appreciated her thoroughness and concern with my comfort.
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
I was seen quickly and the whole experience was great. Pleasant front office and great doctor too
Oct 29, 2025
Very nice and let's you know what is going on. I sure appreciate that.
Thank you.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
It was a very good experience and everyone was kind and considerate.
Oct 28, 2025
What would you tell family and friends about your experience with this provider?
She makes me feel confident and listens to me.
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Friendly people. Great place
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Very happy with everything and everyone! :)
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
She is concerned, respectful and though
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Great staff, helped greatly.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Caring provider, efficient service and I will go again should there be further need!
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend this office and doctors to anyone. Everyone is very polite and respectful. The office is very clean.
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
Katlin is knowledgeable and thorough. She is also a very nice, kind person
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
I have already told many about the great service that Mid Michigan has with this walk in clinic. There was no waiting and I will go there when I can't see my regular doctor. Which was the case.
Oct 18, 2025
What would you tell family and friends about your experience with this provider?
Heather was great, she took time to figure out what was causing my pain
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
Very professional. Answers all my questions.
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
I felt she was so helpful. She was very friendly and open to listening to my issue. She ordered x-rays to define my problem and gave me information that would help the area heal. I felt she was very professional and knowledgeable.
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Heather is a very good care provider that listens and engages with me at my appointment. I appreciate her advice and I feel she is very trustworthy.
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Very caring and has been respectful to my needs
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Heather is spoton with knowledge and care!
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Heather was not very kind and made a couple smart remarks towards me that were hurtful. She didn’t smile once and was dismissive of my concerns. When I was telling her about my horrible pain and she said “You’re going to nursing school, and you think you’re in pain now?” with a very rude attitude.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
To go to your clinic
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn was ver friendly and helpful, and I would recommend her services to anyone :-)
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
Heather was really friendly, supportive, helped talk to me about all my medical concern.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
That her bedside manner is incredibly off putting and dismissive.
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
She explained things thoroughly and my virus progressed just as she said it would
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I love their caring atmosphere and even though I sometimes hate repeating my name and birthday i realize it is important to make sure I'm not someone else. I'll not lose that at least when my memory is gone.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Very quick service for a walk in clinic. Everyone was friendly and I had great service.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
I went in as a walk-in patient, and received excellent care, in a very timely manner. From check in, to exam, to X-ray, to diagnosis (broken bone in foot), to fitting for boot and discharge, took less than 90 minutes!! I was very pleased with the treatment I received!!
Oct 7, 2025
Was there anything that you feel was outstanding?
Everything about my visit
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
We didn’t know that the Walk-In Clinic existed until recently. We went because the office had the ability to do an x-ray onsite. I’m so glad we did—what a professional staff! We’ve had some bad experiences with walk-in clinics/urgent cares in the past. The front desk staff at your clinic met us with a smile and we truly felt welcome—even on a Friday at 4:30! Everyone was professional and compassionate. We will be back!!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
I came into the walk in clinic anticipating on spending an amount of time in the office. I was seen within 15 minutes of checking in. Testing was done within a few minutes of being taken back to an exam room and I don’t think I spent more than 45 minutes from walking in and leaving. I will definitely be back for any non emergency care and will recommend this office to friends and family.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
This was my first time seeing Ms Reynolds and staff at the walk-in clinic. My wait was short and I felt they were thorough. Doing the Influenza test helped confirm what I had and a treatment plan was formed. Ms Reynolds was very helpful when the first pharmacy I was using was not going to have the medication needed for influenza. She or staff quickly assisted in calling into another pharmacy that did have the medication.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Friendly, respectful and quick. Doesn’t get better than that.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
I am very happy with this medical practice.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
It was very easy to make a appoint and my visit was on time! Roybin made my visit easy and took care of my issue of a hearing aid piece stuck in my ear. Her and the staff at the walk in clinic are excellent!! Thank You
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
They are very friendly and I received service quickly.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Very nice. Very professional. Very caring.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Yes, I have no complaints except I did not have any receipt number or account number because when I tried to get into the portal, I did not have any information to fill out with me. I simply left the office. They were gonna send me a bill so I cannot see my online portal.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
They are the best