Walk-In Care: Mt. Pleasant

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858 Directions

(989) 956-9117

4.7 out of 5

702 verified ratings

702 Ratings, 389 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 26, 2026
Staff and Heather Williams were fantastic. Highly recommended for new patients.

Jan 18, 2026
What would you tell family and friends about your experience with this provider?
She referred me to a foot dr and made the call and he will call me in a week or two or I wi)l call him.

Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Heather is great. Knowledgeable and clear

Jan 17, 2026
Was there anything that you feel was outstanding?
The older lady that checked me in

Jan 17, 2026
Was there anything that you feel was outstanding?
Everything
What could have been done to improve your experience?
Nothing 10/10

Jan 16, 2026
What would you tell family and friends about your experience with this provider?
I would use Ms. Williams for my primary care if possible. She is wise beyond her years.

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is an excellent primary care practitioner. She’s knowledgeable about the medical issues I’ve consulted her on, and it’s very clear to me that she has a great deal of medical experience as well. I appreciate that she has practical knowledge, especially. When I speak with her about a problem, she engages intently and addresses the issue specifically and helpfully. She is also very caring, for which I’m grateful.

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
She was one of the best doctors I have ever seen. Personable, knowledgeable, and a very listener.

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Pleasant experience. They showed compassion and very friendly and helpful

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Easy, cares, good listener, quick and quality help

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful visit left with confidence and the knowledge i needed thanks

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Happy with the vist

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
I will always choose this center first!

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
They were professional and friendly taking the time to listen to my concerns and move forward with appropriate treatment

Jan 1, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful, listens showing she cares, and was respectful. I didn't tell her I am a [OCCUPATION] and she explained things to me so I would understand with no medical knowledge. Would see her every time.

Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Good walk in clinic

Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Quick, thorough, very professional

Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Great experience. Would recommend clinic

Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Attentive to my statements, often repeating back what I had said. Reassuring about my concerns and re-stated as appropriate to confirm my understanding.

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Professional and thorough

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Very caring and supportive towards my overall health

Dec 24, 2025
What would you tell family and friends about your experience with this provider?
They’re the best.

Dec 24, 2025
What would you tell family and friends about your experience with this provider?
I would go there again

Dec 23, 2025
What would you tell family and friends about your experience with this provider?
Very perfessional and very caring, willing to listen

Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Heather is awesome. She was a major help. I’d keep her as my doctor if they’d let me

Dec 18, 2025
Kaitlin provided excellent care.

Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Kaitlin provided excellent, respectful, and empathic care.

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
She was efficient and very thorough. Highly recommend!

Dec 13, 2025
What would you tell family and friends about your experience with this provider?
5 start would recommend this place to anyone who needs urgent care and an affordable price

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Would recommend this provider

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Walk in clinic was easy to access, very short wait time, and exact services needed were provided, very professional.

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Walk in clinic was very friendly from front to back

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
She was great. She explained what tests we ran and gave me the results in the room. When she prescribed me medication she went over what it was for and the side effects I could possibly deal with as well. Very kind and caring, I would absolutely see her again!

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience.

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Since this is a walk-in facility I did not need an appointment. They got me in in a timely manner and I had an X-ray done. Gave me the results before I left so I may have been there 20 to 30 minutes total.

Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Very Professional

Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Taken in quickly and givenneeded RX

Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Very good.

Dec 8, 2025
She made pleasant as possible and made correct diagnosis and script for problem.

Dec 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this provider. She listens to you and your concerns

Dec 8, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended

Dec 5, 2025
What would you tell family and friends about your experience with this provider?
This PCP & office are new to me. 1appt with Dr, 1 appt with Heather. Heather impressed me as knowledgeable, seasoned and engaged. I would be pleased to see her again in future.

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Will tell friends to go there

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Service is always very good

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
First visit at this outpatients clinic….very impressed….got my needs met…and question answered….would return….

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
I was a new patient in considerable pain. I called and received an appointment the same day. I cannot speak more highly of my treatment.

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend them

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Very good provider. Gave me the treatment to return to better health.

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and knowledgeable