Katlin Hubbard, F.N.P.-B.C., M.S.N.

Acute Care

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858 Directions

(989) 956-9117

4.7 out of 5

216 verified ratings

1 Location


Walk-In Care: Mt. Pleasant

4851 E. Pickard Street, Suite 1770

Mt. Pleasant, MI 48858

(989) 956-9117 Directions

216 Ratings, 126 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Katlin Hubbard for professional, compassionate, and thorough urgent/walk-in care. Many comment on quick access, clear explanations, strong listening and diagnostic skills, and successful symptom resolution. A few note communication gaps or follow-up/medication issues. Overall sentiment is highly positive with repeated recommendations and gratitude for effective, empathetic treatment in an efficient clinic setting.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jan 29, 2026
What would you tell family and friends about your experience with this provider?
It is a good place to go You get in right away.

Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Professional staff and quality care

Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Kaitlin was very kind and helpful and referred me to the ER immediately. It was a smooth transition. It was my first time seeing her in the walk-in clinic.

Jan 24, 2026
What would you tell family and friends about your experience with this provider?
Trust her completelt

Jan 24, 2026
What would you tell family and friends about your experience with this provider?
It was an good experience!

Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I sing the praises of the walk in clinic all the time. Don’t waste time at ER when you can get great service at the walk in clinic. Love everything about Mid Michigan.

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Easy, cares, good listener, quick and quality help

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
I will always choose this center first!

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
They were professional and friendly taking the time to listen to my concerns and move forward with appropriate treatment

Jan 1, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful, listens showing she cares, and was respectful. I didn't tell her I am a [OCCUPATION] and she explained things to me so I would understand with no medical knowledge. Would see her every time.

Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Good walk in clinic

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Professional and thorough

Dec 24, 2025
What would you tell family and friends about your experience with this provider?
They’re the best.

Dec 24, 2025
What would you tell family and friends about your experience with this provider?
I would go there again

Dec 18, 2025
Kaitlin provided excellent care.

Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Kaitlin provided excellent, respectful, and empathic care.

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
She was efficient and very thorough. Highly recommend!

Dec 13, 2025
What would you tell family and friends about your experience with this provider?
5 start would recommend this place to anyone who needs urgent care and an affordable price

Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Walk in clinic was very friendly from front to back

Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Very Professional

Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Very good.

Dec 8, 2025
She made pleasant as possible and made correct diagnosis and script for problem.

Dec 8, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Will tell friends to go there

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Service is always very good

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend them

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
good

Nov 21, 2025
What would you tell family and friends about your experience with this provider?
Excellent service

Nov 20, 2025
What would you tell family and friends about your experience with this provider?
This was a one-time appointment. She was quickly able to determine the issue and treat it with prescriptions. I really felt she took extra time with me.

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Listens to what concerns you. And then actively works to solve your concerns. Always very kind!

Nov 8, 2025
What would you tell family and friends about your experience with this provider?
For a walk in visit it was very fast and efficient. I was in and out with the knowledge that I was in no danger from the pain I was experiencing and what treatment I should proceed with. I could not have had a better experience.

Nov 7, 2025
What would you tell family and friends about your experience with this provider?
It was great and quick service.

Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Not great. I was told that if I still had symtoms in 2-3 days. Call for a zpak. I called and was told kristen was not in and the person working didn't feel comfortable prescribing even though it was on my chart.

Nov 1, 2025
What would you tell family and friends about your experience with this provider?
When I discovered I had a tick bite, I was highly anxious. This provider (Clinic at Mt. Pleasant My Michigan), Kaitlin Hubbard, was quick to respond and highly skilled. She spoke calmly and reassured me that seeking medical assistance was warranted. I appreciated her thoroughness and concern with my comfort.

Nov 1, 2025
What would you tell family and friends about your experience with this provider?
I was seen quickly and the whole experience was great. Pleasant front office and great doctor too

Oct 29, 2025
Very nice and let's you know what is going on. I sure appreciate that. Thank you.

Oct 29, 2025
What would you tell family and friends about your experience with this provider?
It was a very good experience and everyone was kind and considerate.

Oct 25, 2025
What would you tell family and friends about your experience with this provider?
She is concerned, respectful and though

Oct 22, 2025
What would you tell family and friends about your experience with this provider?
Katlin is knowledgeable and thorough. She is also a very nice, kind person

Oct 15, 2025
What would you tell family and friends about your experience with this provider?
To go to your clinic

Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Kaitlyn was ver friendly and helpful, and I would recommend her services to anyone :-)

Oct 13, 2025
What would you tell family and friends about your experience with this provider?
That her bedside manner is incredibly off putting and dismissive.

Oct 12, 2025
What would you tell family and friends about your experience with this provider?
She explained things thoroughly and my virus progressed just as she said it would

Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I love their caring atmosphere and even though I sometimes hate repeating my name and birthday i realize it is important to make sure I'm not someone else. I'll not lose that at least when my memory is gone.

Oct 6, 2025
What would you tell family and friends about your experience with this provider?
We didn’t know that the Walk-In Clinic existed until recently. We went because the office had the ability to do an x-ray onsite. I’m so glad we did—what a professional staff! We’ve had some bad experiences with walk-in clinics/urgent cares in the past. The front desk staff at your clinic met us with a smile and we truly felt welcome—even on a Friday at 4:30! Everyone was professional and compassionate. We will be back!!

Oct 6, 2025
What would you tell family and friends about your experience with this provider?
I came into the walk in clinic anticipating on spending an amount of time in the office. I was seen within 15 minutes of checking in. Testing was done within a few minutes of being taken back to an exam room and I don’t think I spent more than 45 minutes from walking in and leaving. I will definitely be back for any non emergency care and will recommend this office to friends and family.

Oct 3, 2025
What would you tell family and friends about your experience with this provider?
I am very happy with this medical practice.

Oct 1, 2025
What would you tell family and friends about your experience with this provider?
They are very friendly and I received service quickly.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Yes, I have no complaints except I did not have any receipt number or account number because when I tried to get into the portal, I did not have any information to fill out with me. I simply left the office. They were gonna send me a bill so I cannot see my online portal.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Karen was excellent. Talked on my level. Explained things very well and even showed me a picture on the computer. Plus gave me exercises.