1,166 Ratings, 398 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
UAB Urology receives overwhelmingly positive patient sentiment for compassionate, knowledgeable clinicians and courteous, efficient staff across clinics. Patients frequently highlight clear explanations of diagnoses, thorough exams, and treatment planning; several mention successful surgeries and procedures (including HIFU and bladder tests). Minor issues include occasional communication gaps around surgery scheduling, follow-up timing, and isolated rushed/discharge experiences. Overall theme: professional, patient-centered care with strong clinical expertise and supportive teams.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 1, 2026
LUKE AUSTIN ROS SHUMAKER
My appointment was with an attending physician, he didn’t even bother showing up. A medical student showed up and followed up by a resident. I would prefer to at least have an attending viewpoint on my issue. Reading residents notes is not same as seeing the patient with your own eyes.
Jun 30, 2026
The doctor and staff members were personable, helpful, and courteous.
Jun 30, 2026
Great first visit
Jun 30, 2026
Dr. Baumgarten and his PA were thorough and clearly explained my diagnosis, options and risks so I could make a decision and schedule a procedure appointment.
Jun 30, 2026
Caring and efficient people. Excellent experience.
Jun 30, 2026
Excellent staff and facility
Jun 29, 2026
Very accommodating
Jun 26, 2026
Very pleasant
Jun 26, 2026
Very little waiting time despite the large volume of patients. All staff was pleasant and concerned about my well being.
Jun 25, 2026
I received great care and had very caring doctors and nurses.
Jun 25, 2026
very nice, helpful, understanding my issues
Jun 25, 2026
Friendly and knowledgeable staff who were prompt.
Jun 25, 2026
The 5 score for appointment was because 1) the dr only did this surgery on certain days
2) I was not told the time until the day before the surgery.
I myself like to plan things a lot better than day before.
Jun 25, 2026
timely-- courteous
Jun 24, 2026
Very kind, very special people - doctors, nurses, and staff. Highly recommend.
Jun 24, 2026
Dr Hyatt and staff are very thorough and nice. I travel from Florence, Al to Birmingham just to see Dr Hyatt.
Jun 24, 2026
The nurse practitioner, the nurse, the tech. Everyone was awesome. It should've been an uncomfortable visit. But they made everything comfortable, and I'm very satisfied with my visit.
Jun 23, 2026
Not to happy with how my surgery didn't see the issues that I'm going through now. And having to be handed to another doctor for a video chat
Jun 19, 2026
Super service from an awesome staff. Thanks so much!!
Jun 19, 2026
Great!
Jun 18, 2026
Efficient and friendly
Jun 18, 2026
Everyone friendly and respectful
Jun 18, 2026
The visit was very efficient and well done. Could not have been better.
Jun 18, 2026
I was seen in a timely manner and treated so well by all the staff. Dr Donahue asked great questions about my health and offered suggestions. I would recommend her to anyone!
Jun 18, 2026
I had an unplanned visit but the staff got me in quick because of my issue. They were super courteous and professional. As a matter of factI will be leaving where I've been currently going and be attending this location from here on out!!!
Jun 18, 2026
It went well and I am feeling much better today.I would recommend if needed to my family and friends.
Jun 18, 2026
Wait time is a bit long. But it is understandable.
We appreciate the Doctor's taking his time to share his assessment.
Jun 18, 2026
Every one was very nice and clean just keep up the good work
Jun 18, 2026
Great doctors and nurses
Jun 17, 2026
Professional and courtesy staff
Jun 17, 2026
Everything was cool
Jun 17, 2026
Everybody involved was pleasant. The appointment was on time. Dr Nix was excellent
Jun 17, 2026
Dr Nix is clearly an expert in his field as well as a caring individual. He is truly someone whom UAB should make every effort to support and retain.
Jun 17, 2026
Very courteous and professional. Took time to listen to me and explain to me our next step
Jun 17, 2026
This visit was short and sweet. Elizabeth has gotten straightened out and I am very pleased. No follow up until one year, unless I have problems.
Jun 17, 2026
Really appreciated the attention given and the level of detail/explanation of diagnosis, prognosis and alternate plans going forward.
Very CONFORTING.
Jun 16, 2026
Good appointment
Jun 16, 2026
Friendly staff, in and out fairly fast. Overall good experience
Jun 15, 2026
Great visit as always
Jun 15, 2026
Very professional and courteous!!
Jun 15, 2026
Very pleased in all areas concerning my health care provider Dr. Doreen Perkins
Jun 15, 2026
Dr Wood is managing my problem with DRTA kidney stone disease well. He is professional and kind.
Jun 15, 2026
I was very satisfied
Jun 15, 2026
Professional everyone was great
Jun 13, 2026
Everyone was very compassionate and attentive
Jun 12, 2026
Very professional and answered
all my questions. I look forward to working with UAB to solve my problems.
Jun 12, 2026
Fast. Courteous and professional
Jun 12, 2026
Professional approach and a doctor who takes the time to explain and inform
Jun 11, 2026
Dr. Peyton and Physician Assistant were very professional, took a lot of time and expressed care for what is best for the patient.
Jun 11, 2026
I did not get to see Dr. Kolettis for the appointment. I arrived at 7:55 and checked in early for the 8:15 appointment. I had still not been called to the back by 8:30 after watching several people that checked in after me get called back. I expressed my concerns to the front desk and told them I could not wait more than 10 more minutes to be called back. A desk member went back and brought out a nurse who could not guarantee that I would see Dr. Kolletis within another half hour. I had important meetings at work starting at 9:30 and should not have to worry about an 8:15 follow up appointment that became untimely interfering with that. That should have been plenty of time. I chose to leave without seeing Dr.Kolletis. My time is as valuable as any of the medical staff, and waiting an indefinite time to be seen is not always an option. I respect Dr. Kolletis more than any doctor I’ve ever met, and this is not about him. It’s about over-scheduling patients and expecting people to always be able to allow an hour or more for a pre-scheduled appointment. It’s not unreasonable to expect to not still be sitting in the lobby at 8:30 for an 8:15 appointment, knowing that even after you get called back there will be even more waiting as noted by the nurse. Again, Dr.Kolletis is awesome, and has performed many kidney stone procedures for me, and I will continue to use him in the future. This is not a critique of him at all. I just could not spare the additional time yesterday.