Spokane Eye Clinic - South Hill/Downtown
Ophthalmology
427 S Bernard St
Spokane, WA 99204 Directions
4.7 out of 5
12,352 verified ratings
12,352 Ratings, 12,224 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 1, 2025
Robert S. Wirthlin, MD
The best
Nov 1, 2025
Dr. Wirthlin was thorough, knowledgeable, and took time for discussion of my eye issues. I was impressed that he talked about the impact of nutrition on eye health.
Nov 1, 2025
Nancy and Gwen
Nov 1, 2025
Very thorough
Oct 1, 2025
Scheduler said I could not book next appointment before one year or insurance would not cover it, but sometimes I come every 6 months, and it is paid. I will need to check on this.
Oct 1, 2025
He answered my questions where I can understand them.
Very friendly. I like him.
Oct 1, 2025
He is the best. Look forward to seeing him yearly. He's brilliant and keeps great track of my aging eyes.
Oct 1, 2025
I was almost late and the man checking me in was so helpful and told me not to worry. I really appreciate it.
Oct 1, 2025
Great doctor. Very knowledgeable. Open to hearing about supplements and alternative treatments. Sometimes have a very long wait in the waiting room.
Oct 1, 2025
Dr Wirthlin has treated me for some time. He has always been caring about my eyes and kept me from worrying about my eyes
Oct 1, 2025
Unknown
Oct 1, 2025
I'm very happy with this doctor and his staff
Oct 1, 2025
Trudi was very professional, explained each procedure and listened to me.
Oct 1, 2025
Good job
Oct 1, 2025
Love the Dr!!!!!!
Oct 1, 2025
Unknown but always professional and caring
Oct 1, 2025
They are all kind and know their jobs.
Oct 1, 2025
Irena is awsome.
Oct 1, 2025
He�s the best. Gave me options with full explanations of the risks involved and how certain procedures and treatments would help me.
Oct 1, 2025
I don't like being called into the exam room, and then being sent back out to the lobby again to wait some more, after waiting a long time already to see the doc.
Oct 1, 2025
Waiting for him takes sometimes as much as 2 hours that's a too long waiting time something needs to be done for rescheduling times to be compatible with his emergency runs hospital runs whatever it's too long to sit waiting for him however I do like this doctor send yes
Oct 1, 2025
I forgot to ask �why have I got atrocious headache every day�
Oct 1, 2025
Very nice
Oct 1, 2025
I think he is over scheduled and doesn�t have time to understand complaints. He is very nice but I don�t think he paid enough attention to my vision and complaints.
Oct 1, 2025
Dr. Riley always solves the problem. This time (and it has happened before) he found an eyelash sticking in my eye. He pulled it, and I feel like a new person. He made me feel that I wasn�t being paranoid. He is perfect, even when dealing with mundane problems.
Oct 1, 2025
Dr. Riley is a wonderful, friendly, knowledgeable and professional Doctor who is very helpful.
Oct 1, 2025
Doctor Riley was very professional and very helpful providing good information that I needed.
Oct 1, 2025
The scedular was friendly and worked with us to meet my appointment needs.
Oct 1, 2025
I spoke to triage and was given an appointment the next day. I called that day to cancel, because I woke up with a bad cold. I was given an appointment the next day.
Oct 1, 2025
Yes I would again. I have referred Dr.Riley to my sister who was a patient of his for years. Other than the long wait everyone and everything was great.
Oct 1, 2025
Dr. Riley was thorough, reassuring and explained his findings completely. Excellent overall experience!
Oct 1, 2025
No problems
Oct 1, 2025
I�m sorry. I can�t remember.
Oct 1, 2025
Very professional and offered choices on my eye situation
Oct 1, 2025
Asked about what eye drops to use. No answer
Oct 1, 2025
I wish I could remember his name- professional, efficient and welcoming
Oct 1, 2025
Very thorough, not rushed, listened well, and was very professional.
Oct 1, 2025
Awesome!
Oct 1, 2025
The lady was very helpful and curteous
.
Oct 1, 2025
The concerns will be addressed when I see Dr Stone tomorrow
Oct 1, 2025
For the personnel I honestly believe Dr Riley is way over booked and if that was addressed everyone would be happier. I spent 3 hours there and he was running from room to room the entire time. Still people waiting on him when I left. I felt bad for him
Oct 1, 2025
My caregiver and I were waiting over an hour in the waiting room
Oct 1, 2025
Emily did a good test
Oct 1, 2025
I don't remember the name of the girl who checked us out but she was so nice and helpful. The sign said "in training" but she seemed more friendly and professional and helpful than any one I have dealt with since going to Dr. Riley
Oct 1, 2025
Counter check in lady was awesome and polite
Oct 1, 2025
Professional, friendly, and efficient.
Oct 1, 2025
Dr Riley in intelligent, compassionate, thorough and kind. I went to see him with very painful eyes and terrible headaches. He did some testing, examined me and prescribed drops and tonight I am headache free.
Oct 1, 2025
Minimal waiting.
Sorry - don�t remember names.
Oct 1, 2025
Hard to get into
Oct 1, 2025
She's an amazing doctor