Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
4,893 verified ratings
4,893 Ratings, 2,585 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Jason Oum, MD
Courteous staff
Aug 23, 2026
friendly staff, clean, professional doctors
Aug 23, 2026
Dr. Waler and staff are friendly
Aug 23, 2026
Dr. Oum is a very good Dr. and he spent time with me to discuss my medications at length and my choices. I do appreciate His MA Kamila is very kind and efficient.
Thank you.
Aug 23, 2026
Friendly and caring staff. If my son has high fever or something like that, we’re always able to see a doctor/nurse practitioner within a couple hours.
Aug 22, 2026
I love the staff!!
Aug 22, 2026
Great doctors
Aug 21, 2026
Friendly and clean
Aug 21, 2026
Clean environment welcoming
Aug 21, 2026
The staff is so nice.
Aug 21, 2026
Extremely clean and sensibly organized. Everyone is courteous and helpful.
Aug 21, 2026
Everyone understands my needs/illness
Aug 21, 2026
Staff is fabulous. Facility is clean.
Aug 20, 2026
Everyone is very friendly and verifies everything you don't understand
Aug 20, 2026
Staff is always professional and friendly.
Aug 20, 2026
Waiting time no more than 5 minutes. Dr
. Cabrera is very professional, very good listener, very competent. I like her very much!
Aug 20, 2026
Staff was friendly and polite. Very punctual on time
Aug 20, 2026
Super friendly kid staff that relate to the children and ask permission before they do things. plus they try and educate as they go.
Aug 19, 2026
The staff are very polite and caring from the moment you walk in until you leave. The recent remodeling includes some very tastefully selected artwork on the walls that are pleasant and calming. I called and was able to get a timely appointment the next day. My doctor put in for an MRI and I received a call back the same day with an appointment for the same day for the MRI. I was impressed with their speed and efficiency in arranging it so quickly.
Aug 19, 2026
Like the renovations and people are friendly
Aug 19, 2026
Thay take care of my health to my satisfaction I always feel comfortable there.
Aug 19, 2026
Dr. Waler is amazing and his bed side manners shows that he truly cares for his patients.
Aug 19, 2026
The staff is extremely pleasant. Dr. Greene is great, he listens and has a great response time to any questions you might have.
Aug 19, 2026
How easy it was
Aug 19, 2026
ever think is ok
Aug 19, 2026
Every thing
Aug 19, 2026
I love my doctor. I love the way I get there in my appointments almost always on time and they get me in and out without any delays.
Aug 19, 2026
Friendly and caring
Aug 17, 2026
excellent service as always
Aug 16, 2026
Friendly and professional personnel.
Aug 15, 2026
new doctor
Aug 15, 2026
Staff and my new doctor.
Aug 15, 2026
Friendly efficient and caring. I've been going there for over 20 years.
Aug 15, 2026
Personal and friendly along with being efficient!
Aug 14, 2026
Clean, ATTENTIVE PERSONAL, FAB PCP
Aug 14, 2026
It is clean
Everybody is very professional
The new doctor, Dr Cabrera is excellent
Aug 14, 2026
My primary care dr listened
Aug 13, 2026
Staff & Drs. are great.
Aug 13, 2026
Friendly staff and comfortable setting.
Aug 13, 2026
Friendly and informed.
Aug 12, 2026
This office is a model for what care should be; professional, caring, on time or early, and very knowlegeable. The staff, Blood work dept. and doctors work hand in hand creating a trusting environment for optimum health. Bravo! My friend and neighbor recommended this facility. I chose Doctor Jason Oum after reviwing his bio. I had been driving for five years or more to my Longwood, Florida doctor and was fearful of finding a primary doctor. Well, this was more than I expected and I am thrilled to be a patient here
Aug 12, 2026
Friendly staff that treat you very professionally.
Aug 12, 2026
The politeness.
Aug 12, 2026
Checkin was quick and the wait wasn’t long.
Aug 10, 2026
Everyone is nice and professional.
Aug 10, 2026
Clean and tidy. Doctor was very patient and understanding
Aug 9, 2026
Nice clean courteous employees
Aug 9, 2026
The staff are very kind and personal . They have become like family to me .
Aug 9, 2026
Great staff!
Aug 9, 2026
I was not disappointed in the least. Everything was perfect. I, my friends, and family now live 100 miles from Baptist Primary Care Regency. I travel that distance because of the great care that I have received for over 20 years.