Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
2,808 verified ratings
2,808 Ratings, 1510 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Jason Oum, MD
Friendly staff, clean and great doctors.
May 25, 2025
Marta at the front desk is great. Dr. Portalatin takes his time with me and listens to my concerns.
May 25, 2025
The staff is very responsive, pleasant and eager to assist.
May 25, 2025
In/ out and had my problems addressed.
May 25, 2025
Great people my outstanding Doctors
May 25, 2025
I like Dr. Oum as a PCP. Wait times are short both after check-in and in the exam rooms. Everyone is very professional.
May 24, 2025
Friendly worker's
May 23, 2025
My doctor and the friendly staff
May 23, 2025
Office is run very efficiently. I love Dr. Portalatin. He is so caring and thorough.
May 23, 2025
Friendly and always shows concern for me.
May 23, 2025
I’ve been going to Regency primary care for years. It’s nice that it’s remodeled and the staff is so nice and the doctor too. The lab and the x-ray is good too.
May 23, 2025
Professional, friendly staff; efficiently operated
May 23, 2025
The entire Staff is so welcoming and helpful. They are all organized and each one does their job very well. You do not have to wait very long to be seen. You get in and out rather quickly. The office is pleasant and very clean. I feel very comfortable there.
May 23, 2025
Professional
May 23, 2025
Friendly
May 23, 2025
Cmmie and Marta and Dr Cronin.
May 23, 2025
It's clean modern up-to-date and everybody is so helpful the doctor's a fantastic and we've been coming here for a long long time I highly recommend it
May 23, 2025
Friendly
Organized
Clean
Attentive
May 23, 2025
Dr. Henry Greene is competent, yet personable. He listens and is willing to consider reasonable requests even if outside ordinary protocols. Staff is professional, yet friendly; they talk to you like you matter to them. Came to the office from another Babtist Primary Care office where I was not happy at all with the new doctor to whom I was assigned. Can't say enough good about BPC Regency...!
May 22, 2025
Staff members very helpful,Dr very knowledgeable,explained everything very clearly
May 22, 2025
From the front staff, to the nurses and Dr. Portalatin, first class establishment.
May 22, 2025
Everyone was friendly and professional. The appointment was kept in a timely manner.
May 22, 2025
Staff & Dr Malik
May 22, 2025
Friendly, efficient service
May 21, 2025
Modern and clean. Friendly aamd professional
May 20, 2025
Dr Greene is terrific. The entire staff is super friendly and professional.
May 19, 2025
Dr. Cronin was wonderful. Dr [last name] needs to retire.
May 19, 2025
I have always loved this office, everyone there is professional and friendly.
May 19, 2025
Very professional and friendly people
May 19, 2025
Dr. Portalatin.
May 19, 2025
Everyone was very helpful. I appreciate their efforts to help me with my appointment.
May 19, 2025
Very friendly, not much wait time (so far)
May 19, 2025
You’re always on time very nice and assert about your needs
May 17, 2025
The employees are very friendly and my doctor Portalatin is super good.
May 17, 2025
Marta was the ni est lady made you feel welcome
May 15, 2025
I love Dr Cronin’s knowledge, and professionalism. Liz in x-ray is fabulous and Candace was terrific. Everyone is friendly and helpful.
May 15, 2025
Ease of appointments
May 15, 2025
Dr. Oum!
May 15, 2025
Friendly staff, lab is there, and the Doctor's are great.
May 15, 2025
Awesome
May 15, 2025
Dr Portalatin
May 15, 2025
Absolutely fantastic front office staff. Probably the best I've ever seen. Marta and the other employees at the front were very helpful and efficient. Both the nurses and the doctor that I saw were great and I wasn't left waiting for long. I have definitely found my new doctor's office.
May 12, 2025
First off, the employees, from making appts., getting referrals, availability of my doctors and colleagues. Familiar & friendly faces from the years I've been coming to your location since Dr. [full name]. Newly remodeled facility and the location from not major hwys., or are those considered major hwys... Arlington Xprwy, SSB, Atl Blvd, Beach Blvd., 9A...
May 12, 2025
The friendliness and pleasantness of the staff.
May 12, 2025
I was able to get in the same day I called. The front office was friendly. I was seen very quickly and Dr. Cronin is wonderful. He is kind and thorough. He doesn't rush through the exam and makes sure all my questions are answered. I highly recommend this location and Dr. Cronin.
May 12, 2025
Clean, spacious, the front door/wheelchair auto button IS EPIC as 90 year young Mom travels via wheelchair, desk gals are wonderful!
May 12, 2025
Friendly, knowledgeable, easy in and easy out
May 12, 2025
We love Dr Waler and the Saturday appointments are immensely helpful to us. The staff on Saturdays are very pleasant as well.
May 12, 2025
it’s very clean. The remodel is very good. Everybody’s very professional.
May 12, 2025
Everything!
Dr. Cronin and all staff very professional and attentive to appropriate care needed.