Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
3,179 verified ratings
3,179 Ratings, 1699 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Manuel Portalatin, MD
Clean
Aug 24, 2025
From the front office to the examination rooms the place is very clean and the staff are very friendly and polite! Bloodwork can be done on site and my doctor Dr Greene is very thorough! I recommend it highly!
Aug 24, 2025
Clean, Convenient location, Dr Oum is excellent..learning to love him as my new health provider after several visits. The information they provide is detailed and understandable. Thank you Dr. Oum and Baptist Health Staff.
Aug 23, 2025
Very professional
Aug 23, 2025
Size. Cleanliness. Kindness of staff. Electric door for wheelchair folks. Easy parking. Large overhang at walkup. Clean bathroom.
🌟🌟🌟🌟🌟
Aug 23, 2025
Everything is great.
Aug 23, 2025
This office is very modern and clean.
Aug 23, 2025
Compassionate thorough and professional!!!
Aug 23, 2025
It is clean and modern
Aug 22, 2025
The entire staffed is very polite and respectful. They offer to do everything to accommodate you.
Aug 21, 2025
It is well run and clean.
Aug 21, 2025
Professional and courteous staff
Aug 21, 2025
Staff was very friendly and Claire Byrd is awesome! Caring and easy to talk to
Aug 21, 2025
Very helpful and good care
Aug 21, 2025
From scheduling, arrival, and the visit, everything was handled in professional yet caring manner.
Aug 21, 2025
The whole staff is great. Dr. [last name] and nurse Byrd are very thorough and I like that. I know they are busy but I never feel rushed.
Aug 21, 2025
Clean
Aug 21, 2025
Courteous and professional.
Aug 18, 2025
Great Dr. And the service is superb. The Staff is very professional and helpful.
Aug 18, 2025
Closeness
Aug 18, 2025
On-time appointments, good doctors and staff.
Aug 18, 2025
It's very clean.. Staff is always cheerful and nice.. I never had to wait long to see my Dr.. Very professional.. Online portal makes it easy to pr check in.. Highly recommend
Aug 17, 2025
I love Dr. Portalatin and appreciate him so much. He listens to my concerns and gives me excellent medical treatment. He is always patient with my questions. I will miss him when he retires.
Also I appreciate the staff at Baptist Primary. They are kind and considerate.
Aug 17, 2025
Doctor Malik is very knowledgeable and caring.
Aug 17, 2025
I find the nurses and my physician, Dr. Malik to be very professional and to meet my health needs promptly.
Aug 17, 2025
Staff; easy to negotiate; close to home
Aug 16, 2025
Dr Oum is always on top of all my test and labs and get back to me with the results so fast. Everyone in the office is so nice.
Aug 16, 2025
Little wait before seeing doctor
Aug 16, 2025
Everything. Dr. Oum was wonderful and caring.
Aug 16, 2025
Very easy to work with. Love Dr [last name] and PA Claire Byrd.
Aug 16, 2025
Dr. Greene and Marta!
Aug 16, 2025
Everyone is friendly and professional.
Aug 16, 2025
Dr Greene fantastic
Aug 16, 2025
Great doctors, friendly and efficient staff, and being able to get lab work done there.
Aug 16, 2025
Dr. Greene and his staff are very professional yet also personable.
Aug 16, 2025
Great office, speed and efficiency, in house x-rays and labs, very accommodating
Aug 16, 2025
The brand new furniture, the customer service and of course the best primary doctor in the world Dr. Manuel Portalatin.
Aug 16, 2025
I like the remodel.
Aug 15, 2025
Clean fast service. I love my primary care provider. Very helpful and caters to my needs..
Aug 13, 2025
the people running the front/ to the nurses in the back and of course MY Doctor!!
Aug 12, 2025
Professionalism
Aug 11, 2025
The friendly helpful professional staff
Aug 10, 2025
I’ve been visiting this doctor’s office for some time now, and every experience has been outstanding. The staff is always warm, welcoming, and professional from the moment you walk in. The front desk team is efficient with scheduling and check-in, making visits smooth and stress-free.
Aug 10, 2025
Not having to wait forever for a scheduled appt. DR OUM
Aug 10, 2025
Employees
Aug 9, 2025
Short waiting. Doctor who spends time with the patient.
Aug 9, 2025
Knowledgeable,Caring,Courteous,Patient,Helpful People*Doctors,Nurses whatever their classification I give them Praise. The building is ni as well.Thank You
Aug 9, 2025
The staff was nice, and helpful. They made accommodations when needed.
Aug 9, 2025
All of it. Good nurses, Drs., and staff. Been going there for over 20 years.
Aug 9, 2025
I have been going here gor years. Staff is friendly, helpful and place is clean.