Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

(904) 724-5576

www.baptistjax.com

4.8 out of 5

4,667 verified ratings

4,667 Ratings, 2,506 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Farah Malik, MD
The people who staff it
Jul 25, 2026
Claire Byrd, APRN
Mrs. Byrd is fantastic!
Jul 24, 2026
Claire Byrd, APRN
My nurse-PA, Claire Byrd, is the best!
Jul 24, 2026
Farah Malik, MD
They are awesome …. Friendly and extremely professional. All the doctors there actually care and listen to the patient…. Simply amazing
Jul 23, 2026
James Waler, MD
So friendly
Jul 23, 2026
Farah Malik, MD
It is the best!
Jul 23, 2026
Joseph Cronin, DO
Staff, Location & Parking
Jul 22, 2026
Henry Greene, DO
Everyone is so welcoming the front desk when you come in. Dr. Greene is my doctor and he is so concerning of all of my questions. I have white coat syndrome and speaking with him calms me down. Layla is a great asset for this business, she is very caring and explains things and paperwork so I understand everything. I moved here from Georgia two years ago and I needed a new doctor and Dr. Greene has become my doctor. Which I am Happy about.
Jul 22, 2026
Jason Oum, MD
Very clean and staff are professional and kind
Jul 22, 2026
Farah Malik, MD
The efficiency the knowledge of the receptionist at the front desk and the nurses in the back the doctors all listen and give you the best care
Jul 22, 2026
Farah Malik, MD
Professional and caring!
Jul 22, 2026
Claire Byrd, APRN
Familiar territory, staff...been going there for years:) Nearby facility, helpful staff.
Jul 22, 2026
Joseph Cronin, DO
The staff is very professional.
Jul 22, 2026
Henry Greene, DO
Staff
Jul 22, 2026
Joseph Cronin, DO
Everything
Jul 19, 2026
Henry Greene, DO
Staff are always pleasant and friendly. Dr Greene is a great listener, kind and patient.
Jul 19, 2026
Henry Greene, DO
Customer service
Jul 19, 2026
Jason Oum, MD
well-organized, courteous staff
Jul 19, 2026
Joseph Cronin, DO
Quiet and clean.
Jul 18, 2026
Henry Greene, DO
Staff is helpful. And my Physician listens to me
Jul 18, 2026
Kristina Butler, APRN
very professional staff
Jul 18, 2026
Henry Greene, DO
Clean and staff professional
Jul 17, 2026
Henry Greene, DO
Over 20 year Patient! Dr [last name], now Dr Greene!
Jul 17, 2026
James Waler, MD
Dr Waler is awesome and Marta at front desk is so helpful and friendly
Jul 17, 2026
James Waler, MD
The staff is very attentive. Love the customer service. And I love how patient everyone is with my son.
Jul 17, 2026
Jason Oum, MD
Professional friendly and caring
Jul 16, 2026
Joseph Cronin, DO
Staff and doctors are courteous and professional.
Jul 16, 2026
Jason Oum, MD
Friendly, caring
Jul 16, 2026
Joseph Cronin, DO
I like the new tablet at check in. Simple and easy and a lot quicker. The staff is always helpful with any questions you may have.
Jul 15, 2026
Joseph Cronin, DO
Dr. Cronin is very personable and has a great bedside manner. Also the ladies at the front are great especially Marta.
Jul 15, 2026
Henry Greene, DO
Every one is courtesy and the service and the respect they give you . My my doctor explained everything that he’s doing and the medication that you’re on. .
Jul 15, 2026
Jason Oum, MD
Super efficient!
Jul 14, 2026
Joseph Cronin, DO
Very knowledgeable front staff on which doctor to see and direct with a smile to the correct next step.
Jul 14, 2026
Henry Greene, DO
Everything is a highly organized and profitable loving business the kindness is unmatched from any other office so kind pleasure and very understanding of my needs ❤️ and most of all I truly enjoy visiting. Warmest Regards
Jul 13, 2026
Joseph Cronin, DO
Dr. Cronin and the staff is very friendly
Jul 12, 2026
Jason Oum, MD
I leave each visit feeling valued as a whole person. Dr. Oum treats me as a true partner in decisions about my health. Their seamless continuity of care is incredibly grounding right now as I transition between specialists and face upcoming surgical decisions, and I always feel like I have a steady foundation of support. Kamila is also wonderfully kind and caring, making the whole experience immensely comforting.
Jul 11, 2026
Henry Greene, DO
it is clean, the receptionist are frendly and professional, and the wait time to see the doctor is average.
Jul 11, 2026
Henry Greene, DO
The staff is incredibly welcoming and pleasant. Dr. Greene is attentive to my concerns and acts swiftly to address all my medical needs.
Jul 10, 2026
Jason Oum, MD
Very friendly staff . Always on time . great office
Jul 9, 2026
Claire Byrd, APRN
Excellent customer service and care communication easily understood
Jul 9, 2026
Henry Greene, DO
Helped me when I was so sick
Jul 9, 2026
Claire Byrd, APRN
The personal at from desk aré very friendly and efficient. The medical team they make me feel comfortable and trustworthy.
Jul 9, 2026
Farah Malik, MD
Clean
Jul 9, 2026
Claire Byrd, APRN
Good attention, clean
Jul 8, 2026
Joseph Cronin, DO
Friendly staff and better than average wait times.
Jul 8, 2026
Joseph Cronin, DO
Very clean well run very good personnel and great doctors I highly recommend them
Jul 8, 2026
Joseph Cronin, DO
My doctor Joseph Cronin and the staff is very nice. And looks very clean all the time.
Jul 8, 2026
James Waler, MD
From Marta at the front, the kind nurses that assist, and finally Dr. Waler- phenomenal care.
Jul 4, 2026
Jason Oum, MD
Fast and convenient and complete
Jul 2, 2026
Claire Byrd, APRN
IT IS A PLEASURE TO GO THE REGENCY OFFICE. THE OFFICE IS ALWAYS VERY CLEAN AND BRIGHT. THE STAFF IS VERY FRIENDLY. THEY ARE PROFESSIONAL AND ORGANIZED. THE WAIT TIME IS VERY SHORT UNTIL YOU ARE CALLED TO GO BACK.