Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

(904) 724-5576

www.baptistjax.com

4.8 out of 5

1,811 verified ratings

1,811 Ratings, 912 Comments

Aug 29, 2024
Jason Oum, MD
Very professional!
Jul 29, 2024
Claire Byrd, APRN
Clean
Jul 29, 2024
Claire Byrd, APRN
The staff is very friendly
Jul 29, 2024
Joseph Cronin, DO
Customer service is excellent.
Jul 29, 2024
Farah Malik, MD
Brand new remodeled front and back offices
Jul 27, 2024
Jason Oum, MD
My PCP. Very pragmatic and knowledgable.
Jul 27, 2024
Jason Oum, MD
Kelsie and Dr Oum very friendly, knowledgeable and helpful! Lab ladies very nice too and do excellent work.
Jul 25, 2024
Joseph Cronin, DO
I arrive to every appointment 15 to 30 minutes early yet I'm always waiting 45 minutes to an hour PAST my appointment time. I really love my doctor, but I have a business to run and my time is just as valuable as his. I've already begun looking for a new primary care physician as I cannot spend all this time just to be seen for 10 minutes, given bloodwork orders and sent on my way.
Jul 6, 2024
Kristina Butler, APRN
Everyone did everything the right way.
Jul 6, 2024
Claire Byrd, APRN
very professional Team
Jul 6, 2024
Farah Malik, MD
Everyone was so amenable and friendly and nice. Love my Dr. she is the best.
Jul 4, 2024
Claire Byrd, APRN
nice helpful staff, new remodel
Jul 3, 2024
Joseph Cronin, DO
Front desk staff and I have the best Primary Care Doctor in the World, Dr. Joseph Cronin. Caring, Knowledge and skill.
Jul 3, 2024
Farah Malik, MD
Customer service, and the atmosphere
Jul 1, 2024
Jason Oum, MD
The staff is always so kind and patient whenever I go.
Jul 1, 2024
Henry Greene, DO
Dr. Greene truly listens and understands my concerns.
Jun 29, 2024
Farah Malik, MD
I have been going to Baptist Primary Care over by Regency for 15 years. I have always been treated with respect and my doctors have always been understanding they listen. My doctor helps me with any health issues I may have. The people in the lab are all very good and so are the nurses that help the doctor in the exam rooms.
Jun 27, 2024
Manuel Portalatin, MD
Family oriented, friendly staff and my doctor Dr Portalatin is the BEST! He takes care of our whole family for years!
Jun 27, 2024
Claire Byrd, APRN
New design. Caring doctors and nurses.
Jun 27, 2024
Claire Byrd, APRN
clinic location, helpful staff, fast and friendly service
Jun 27, 2024
Claire Byrd, APRN
Customer service, cleanliness and the care Claire gave me!
Jun 27, 2024
Jason Oum, MD
Was pleased with Dr
Jun 27, 2024
Henry Greene, DO
excellent, friendly, caring service
Jun 24, 2024
Henry Greene, DO
I love Dr Greene and Mara at the front desk.
Jun 23, 2024
Manuel Portalatin, MD
Professional service and a pleasant environment. Well, use of time.
Jun 22, 2024
Manuel Portalatin, MD
Everything
Jun 22, 2024
Joseph Cronin, DO
Remodel looks nice, staff was very friendly.
Jun 22, 2024
Henry Greene, DO
Promptness.
Jun 21, 2024
Henry Greene, DO
Everyone was very kind and happy
Jun 21, 2024
Henry Greene, DO
Friendly and caring
Jun 20, 2024
James Waler, MD
Everything! I love Dr. Waler.
Jun 20, 2024
Kristina Butler, APRN
The staff is very friendly and efficient.
Jun 20, 2024
Kristina Butler, APRN
The staff are great and the environment is clean
Jun 20, 2024
Farah Malik, MD
Very nice
Jun 17, 2024
Farah Malik, MD
A heads up not to eat anything before the visit. I did not realize I was going to have blood work done. Also, a little confused with the scheduling of other appointments, (i.e. mammograms). I received an automated call from Baptist and I couldn't do the prompts because I was unsure if it was for mammogram, bone density, or cardiologist.
Jun 17, 2024
Farah Malik, MD
Very friendly and just so willing to help.
Jun 17, 2024
Jason Oum, MD
Newly modernized location. The staff was very responsive as usual. Dr. Oum was very helpful.
Jun 16, 2024
Manuel Portalatin, MD
Convenience, Friendly Dr. Portalatin???s, Raquel, and Marta are awesome. Others are too, just don???t know everyone???s name. X-ray is so caring, very helpful and strives to keep you from hurting when a body part isn???t working properly. (Liz?, she???s been there forever, her name escapes me at the moment. Oops.)
Jun 16, 2024
Henry Greene, DO
The remodel of the office is nice and it was my first visit with Dr. Greene since Dr [ ] retired. He was nice and very accommodating and I appreciate that.
Jun 15, 2024
Kristina Butler, APRN
Online check in and prepay option was great!
Jun 14, 2024
Manuel Portalatin, MD
My doctor and his staff or the best
Jun 14, 2024
Manuel Portalatin, MD
Always excellent care, staff is most compassionate, will respond immediately and put you in contact with your doctor asap, the patient portal is extremely helpful and easy to use.
Jun 14, 2024
Manuel Portalatin, MD
Friendly, professional, helpful and thorough.
Jun 14, 2024
Manuel Portalatin, MD
The new layout/floodplain in the waiting area is appealing. The receptionists are delightful and very pleasant. I is an excellent way to begin the visit. The nursing staff help to relax the patients before the superb Dr. Portalatin starts the examination.
Jun 14, 2024
Claire Byrd, APRN
The office was very clean & comfortable like everything is new
Jun 14, 2024
Farah Malik, MD
Dr. Malik
Jun 14, 2024
Henry Greene, DO
You have many primary care locations which is convenient. You do your own blood draws at the office. Your labs are cheaper. I work at a hospital and their health insurance basically allows us to use Baptist for primary care or themselves. I wish they would allow us to use your specialists as well but we are forced to use their specialists and they are expensive.
Jun 12, 2024
James Waler, MD
It was quick and efficient.
Jun 11, 2024
Jason Oum, MD
Complete process I do believe the young lady in the lab is lacking a little bed side manners
Jun 9, 2024
Farah Malik, MD
The front desk was very helpful. They had to help me with the needed photo stuff. The blood draw for testing was quick and painless. She did a great job finding my small vein.