Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

(904) 724-5576

www.baptistjax.com

4.8 out of 5

3,526 verified ratings

3,526 Ratings, 1,874 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Manuel Portalatin, MD
The folks are really nice. Special kudos to Marta.
Oct 26, 2025
James Waler, MD
Helpful staff, friendly m.a. and Dr. Waler’s expertise
Oct 26, 2025
Manuel Portalatin, MD
Always friendly, clean, courteous, and everyone is very helpful
Oct 25, 2025
Farah Malik, MD
Convenience, clean, efficient, and no hidden costs like a new patient fee. Dr. Malik was professional, friendly, and listened to my concerns. The staff were helpful and informative when i had questions on the flu vaccine and my bloodwork. Overall, I had a very positive experience.
Oct 25, 2025
Jason Oum, MD
On site lab.
Oct 24, 2025
Henry Greene, DO
Great staff
Oct 23, 2025
Henry Greene, DO
Very professional office environment. Dr. Greene is thorough and caring.
Oct 23, 2025
Claire Byrd, APRN
Excellent team of worker. Always smiling and accommodating you for your needs.. excellent communication skills treating others like their their own family helping you with anything you may need and apologizing for your wait. I love that group. I would work with them any day, but I’m retired.
Oct 23, 2025
Farah Malik, MD
Staff is always friendly and professional. Dr. Malik is always very thorough and professional and friendly. Great place
Oct 23, 2025
Jason Oum, MD
Staff was nice, efficient, Dr. Oum was thorough and friendly.
Oct 23, 2025
Joseph Cronin, DO
I love the Dr's and all the staff.They are so friendly and professional!
Oct 23, 2025
Henry Greene, DO
Pleasant and very helpful
Oct 23, 2025
Henry Greene, DO
Everything
Oct 23, 2025
James Waler, MD
It was easy to get to and clean.
Oct 23, 2025
Joseph Cronin, DO
Doctor Cronin was born to be a doctor. His demeanor, care, and genuine concern is strikingly different when I contrast and compare to my many experiences. The front line staff reflect kindness and understanding knowing that we might not feel so well. I have been a patient for several decades and recently retired from a career in business operations and know quality when I see and experience it.
Oct 23, 2025
Farah Malik, MD
Friendly. On time.
Oct 23, 2025
Farah Malik, MD
Dr Malik is outstanding!
Oct 22, 2025
Henry Greene, DO
Friendly and efficient staff. Attentive nurse and physician. Dr. Greene is top notch.
Oct 20, 2025
James Waler, MD
James Waler and is PA are amazing! They listen and are proactive!
Oct 20, 2025
Jason Oum, MD
The staff is very helpful and Doctor Oum is very informative and easy to talk too
Oct 20, 2025
Henry Greene, DO
I think everybody’s really professional and I enjoy seeing Marla when I walk in the door and I like Dr. Greene from my doctor. He takes the time to talk to me and explain things.
Oct 20, 2025
Henry Greene, DO
Easy access to the facility and friendly personnel and professional staff.
Oct 19, 2025
Joseph Cronin, DO
Pleasant surroundings; friendly personnel; helpful services; quality service
Oct 18, 2025
Henry Greene, DO
The staff is friendly Dr Greene is very much concerned about patients health
Oct 17, 2025
Joseph Cronin, DO
The renovations and care and attention I received from the staff.
Oct 17, 2025
Henry Greene, DO
Very professional and clean
Oct 17, 2025
Jason Oum, MD
Friendly caring staff
Oct 16, 2025
Henry Greene, DO
The staff is very courteous and helpful and Dr. Greene is the best !
Oct 16, 2025
Manuel Portalatin, MD
Dr Portalatin
Oct 16, 2025
Joseph Cronin, DO
Very nice staff
Oct 15, 2025
Claire Byrd, APRN
Staff very friendly and accommodating
Oct 15, 2025
Jason Oum, MD
Very nice very clean it was a good experience
Oct 15, 2025
Henry Greene, DO
Curtious and professional Clean environment and time contious
Oct 15, 2025
Joseph Cronin, DO
Love Everything About This Doctor’s Office!
Oct 15, 2025
Manuel Portalatin, MD
I can't think of a thing. The staff is always courteous and friendly and helpful. Dr. Portalatin is very through and always makes sure every is understood.
Oct 15, 2025
Henry Greene, DO
Reinna snd Maria Dr Greene
Oct 15, 2025
Henry Greene, DO
Everything
Oct 13, 2025
Jason Oum, MD
In and out bed side manners
Oct 13, 2025
Claire Byrd, APRN
Claire is the best, thank you
Oct 13, 2025
Henry Greene, DO
I love everything. From the time you come in your are greeted by the reception who checks you in and they are upbeat and friendly and helpful to the medical MA who takes your vitals and ask you question they also are friendly and knowledgeable and treat you like you’re the doctor’s only patient and then when Dr. Greene comes in he’s very personable and treats you very well makes you feel like you’re his only patient whenever he has blood work done on me. He personally calls and lets me know what’s going on. I have been coming to this facility for over 30 years and would not want to change that.
Oct 13, 2025
Joseph Cronin, DO
It just runs smooth
Oct 13, 2025
Henry Greene, DO
It was fast and efficient
Oct 12, 2025
Joseph Cronin, DO
The staff is very professional and kind.
Oct 12, 2025
Joseph Cronin, DO
Friendly staff clean facility
Oct 12, 2025
Jason Oum, MD
Very friendly helpful staff. Dr Oum gives opportunity to discuss concerns. Great Dr. !!
Oct 12, 2025
Manuel Portalatin, MD
Dr Portalatin and his medical knowledge
Oct 12, 2025
Joseph Cronin, DO
I walk in and they are so friendly and they know who you are.
Oct 11, 2025
Henry Greene, DO
Everyone is very friendly 🙂
Oct 11, 2025
Jason Oum, MD
clean and they listen to all concerns.
Oct 11, 2025
Jason Oum, MD
Everyone is very prompt and friendly. I feel listened to and appreciated. Short wait times