Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
2,934 verified ratings
2,934 Ratings, 1552 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
Henry Greene, DO
THEY ALWAYS SEE ME IN A TIMELY MANNER. THE STAFF, AS WELL AS DR GREENE, ALWAYS ASK THE RIGHT QUESTIONS & MAKE ME MORE THAN COMFORTABLE. THEY ARE VERY KNOWLEDGABLE.THE STAFF IS FRIENDLY & CALL ME BY NAME.THE FACCILLATIY IS ALWAYS CLEAN, AS WELL IS SET ON THE PERFCT TEMPATURE. WHAT MORE COULD ANYONE ASK FOR. MY WIFE AND I HAVE BEEN COMING HERE FOR OVER 20 YEARS. WE COULDN'T SEE GOING ANYWHERE ELSE.
Jun 21, 2025
Communication
Jun 21, 2025
Very professional and caring staff.
Jun 20, 2025
Everyone at the reception desk, nurses and doctors are very respectful and concerned about your needs. Been a patient for over 20 years would never go anywhere else.
Jun 19, 2025
great care and people
Jun 19, 2025
I love the staff! Marta and Maria have been there forever, and they always a joy. I love Dr. Greene and Claire [last name]. The nurses, lab techs and imaging technicians are all wonderful. I’m grateful to have found a medical team who I trust and enjoy. Thank you all!
Jun 19, 2025
Strive to take care
And f your problem and give instructions to remedy it
Jun 19, 2025
Friendly & great staff & doctors!
Jun 19, 2025
Makes you feel better before you see my doctor
Jun 19, 2025
It’s cozy clean and plenty of space to sit.
Jun 19, 2025
the professionalism of your staff toward their patients
Jun 19, 2025
Friendly, always willing to help.
Jun 19, 2025
Helpful doctor, friendly staff, on-time appointments.
Jun 17, 2025
Staff is very friendly and helpful. Doctor's are fantastic
Jun 16, 2025
Good customer service.
Jun 15, 2025
Everything was good, took very good care of me.
Jun 13, 2025
Efficient. I love my doctor, Dr Portalatin.
Jun 12, 2025
Friendliness of staff prompt attention by dr and sraff
Jun 12, 2025
The kind and professional care.
Jun 9, 2025
Dr. Oum is great. Short wait times and everyone is nice and professional.
Jun 9, 2025
This is our favorite pediatrics office!
Jun 8, 2025
My kids doctor is very knowledgeable and cares for his patients. I love the friendly staff and the wait time is never long at all. I can always count on the team to get us in asap whenever needed for serious issues.
Jun 8, 2025
Efficient, friendly, clean, great care, understanding,
Jun 8, 2025
Very friendly staff. Always welcoming and helpful
Jun 8, 2025
I’ve been going here for the past 15+ yrs. Love the remodel, even though the exam rooms are smaller… lol
Everyone is always friendly and welcoming
Jun 5, 2025
The efficiency and the professionalism of all the employees
Drs are wonderful
Jun 5, 2025
Dr. Portalatin is awesome! He stays focused on the patient and not staring at the laptop, and he allows all the time needed for each patient. He's been our family Primary for years and I appreciate him!
Jun 5, 2025
The staff is friendly and I love my doctor
Jun 1, 2025
Staff and the various doctors I've been treated by. Also, the upgrade to the facility.
Jun 1, 2025
Dr. Portalatin
Jun 1, 2025
I think it's a wonderful office because everybody is very friendly and always there to answer your questions. I love the new look in the office very upbeat. The ladies at the desk are always kind and personable. My doctor and my nurse practitioner listen to what I say and do not judge me. I haven't had a real doctor in 30 years and these guys have helped me to get myself on track with my health and practically saved my life. I am very grateful to everybody there and I even changed my insurance to keep them.
May 31, 2025
Office and professional staff are always welcoming and helpful
May 31, 2025
Dr Greene is a very good dr. He's concerned about his patients
May 30, 2025
I really like everyone I have interacted with at the office. Being treated swiftly and professionally means everything to me.
May 30, 2025
DOCTORS AND STAFF EXPEDIATE AND EFFICIENT WITH LITTLE OR NO WAITING TIME
May 30, 2025
friendly people
May 29, 2025
caring. courteous and helpful
May 29, 2025
They take good care of the patients
May 28, 2025
Everything it was very Big and clean and the people that work there where very helpful !!!
May 26, 2025
Basic things are done on site
May 26, 2025
Very friendly and usually very short wait time.
May 26, 2025
Friendly and professional
May 25, 2025
Friendly staff, clean and great doctors.
May 25, 2025
Marta at the front desk is great. Dr. Portalatin takes his time with me and listens to my concerns.
May 25, 2025
The staff is very responsive, pleasant and eager to assist.
May 25, 2025
In/ out and had my problems addressed.
May 25, 2025
Great people my outstanding Doctors
May 25, 2025
I like Dr. Oum as a PCP. Wait times are short both after check-in and in the exam rooms. Everyone is very professional.
May 24, 2025
Friendly worker's
May 23, 2025
My doctor and the friendly staff