Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

(904) 724-5576

www.baptistjax.com

4.8 out of 5

4,345 verified ratings

4,345 Ratings, 2,312 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Jason Oum, MD
Well run
Apr 25, 2026
Henry Greene, DO
Ever one that work their are greet people.
Apr 25, 2026
Manuel Portalatin, MD
Dr. Portalatin is the best. He’s very thorough and he takes the time to explain everything.
Apr 24, 2026
Manuel Portalatin, MD
close to home
Apr 24, 2026
Claire Byrd, APRN
Very nice staff and you offer in house labs
Apr 24, 2026
Joseph Cronin, DO
The decor, environment and the welcoming staff. It’s a clean professional and efficiently ran medical facility.
Apr 24, 2026
Joseph Cronin, DO
love and appreciate my care professionals.
Apr 23, 2026
Farah Malik, MD
Fast, friendly service. The staff and doctors are professional and they take time to listen without rushing me through my appointments. The patient portal is a great tool to use for services
Apr 23, 2026
Henry Greene, DO
Front office staff is wonderful to work with and, Dr. Greene is very patient, he really listens and pays attention
Apr 22, 2026
Jason Oum, MD
I want to say thanks to Dr. Jason Oum, doctor who provides exceptional care and feedback. Thank you for truly listening and for taking the time to explain everything so clearly. I felt supported and cared for throughout this process. Thanks for your fast response to my needs referring me for consultation, review, and further action by a specialist, if needed.
Apr 22, 2026
Jason Oum, MD
Everyone was friendly and professional. I especially appreciated speaking with Dr. Oum. He was informative without being condescending, and provided a caring approach to my health concerns.
Apr 22, 2026
Henry Greene, DO
The office is clean, the staff polite and professional. Dr. Greene is an exceptional physician. Easy to talk to, takes his time in talking to the patients, willingness to answer all questions asked of him, very through and professional!
Apr 22, 2026
Joseph Cronin, DO
Service
Apr 22, 2026
Claire Byrd, APRN
The office is always clean and the envoirment is always friendly. Ms Marta is always helpful and goes beyond to help those have satisfying visits. Claire Bryd is an exceptional RN that is always thorough with patelients.
Apr 22, 2026
Henry Greene, DO
Friendly staff and Dr Greene is the best
Apr 22, 2026
Claire Byrd, APRN
PA Claire is incredible!
Apr 20, 2026
Joseph Cronin, DO
Efficient and kind everyone of the staff is very friendly along with Dr. Cronin himself
Apr 20, 2026
Claire Byrd, APRN
Dr and staff are very helpful
Apr 20, 2026
Jason Oum, MD
Friendly staff and quick service
Apr 20, 2026
Manuel Portalatin, MD
Dr. Portalatin is very thorough and personal.
Apr 20, 2026
Joseph Cronin, DO
Most professional, timely and courteous. Dr Cronin and Ms [last name] always follow through.
Apr 19, 2026
Manuel Portalatin, MD
Extremely friendly and professional staff.
Apr 18, 2026
Jason Oum, MD
Everyone always so nice and helpful. You know that really helps if you are under the weather. Thank you Dr. Oum for taking good care of me. And your nurse is wonderful too.
Apr 18, 2026
Manuel Portalatin, MD
Dr. Portalatin is great. Wish he wasn't retiring
Apr 18, 2026
Farah Malik, MD
Professional.
Apr 17, 2026
Henry Greene, DO
The doctors are concerned and willing to assist patients to get better. The office is clean and staff is friendly and professional.
Apr 17, 2026
Henry Greene, DO
I like the staff, they assist me with computers . I can get my lab done right there makes it efficient. My Dr Greene actually listens to me I don't feel rush
Apr 17, 2026
Henry Greene, DO
Just getting to know them. All seems to be good.
Apr 17, 2026
Joseph Cronin, DO
Dr. Cronin
Apr 17, 2026
Jason Oum, MD
Clean, efficient, and the staff is very knowledgeable and helpful.
Apr 17, 2026
Henry Greene, DO
Professional
Apr 16, 2026
Henry Greene, DO
Friendly staff, clean, quiet. No problems.
Apr 16, 2026
Jason Oum, MD
Courteous and helpful staff
Apr 16, 2026
Jason Oum, MD
very friendly and listens to their patients
Apr 16, 2026
Manuel Portalatin, MD
Everything from beginning to end.
Apr 15, 2026
Claire Byrd, APRN
Interest and care for their patients health
Apr 14, 2026
Farah Malik, MD
Friendly staff and nurses
Apr 12, 2026
Joseph Cronin, DO
Friendly and professional staff
Apr 12, 2026
Jason Oum, MD
I had excellent care. I had a cardiology consult, colonoscopy, and robotic prostatectomy.
Apr 12, 2026
James Waler, MD
Everyone was very pleasant and my kids loved the Doctor
Apr 11, 2026
Joseph Cronin, DO
Friendly, courteous,caring staff and doctors.
Apr 11, 2026
Manuel Portalatin, MD
Customers service is fantastic!
Apr 10, 2026
Joseph Cronin, DO
Stay on schedule for appointment times. I will say that my appointment this time was on schedule and ran smoothly.
Apr 10, 2026
Henry Greene, DO
Dr Greene!
Apr 10, 2026
Henry Greene, DO
Everything
Apr 10, 2026
Claire Byrd, APRN
Staff and doctors. The new remodel is good too
Apr 10, 2026
Manuel Portalatin, MD
Clean, welcoming
Apr 10, 2026
Henry Greene, DO
The friendly staff and the office space is clean and organized
Apr 9, 2026
Henry Greene, DO
The service is great. Friendly. Apts takes about an hour.
Apr 8, 2026
Henry Greene, DO
Attention of staff to their clients