Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
5,002 verified ratings
5,002 Ratings, 2,651 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
Claire Byrd, APRN
Friendly, efficient, and well-organized.
Sep 27, 2026
Very friendly and caring medical staff and my doctor was extremely thorough. He really listened to my concerns and took the time to address everything.
Sep 27, 2026
I had an excellent experience. The facilities were impeccably clean, and the staff was professional, attentive, and efficient throughout my visit.
Sep 26, 2026
everyone is very helpful and kind
Sep 25, 2026
Everybody is very nice and very professional
Sep 25, 2026
Very pleasant professionals all!
Sep 25, 2026
Time management
Sep 25, 2026
The customer service was very nice knowledgeable and facility was very clean
Sep 24, 2026
My Dr. Cronin did an excellent job with my assessment and our discussion directed me to the Doctors I needed to see for other reasons.
Sep 24, 2026
My Doctor. Very professional and that goes for the staff also
Sep 24, 2026
Very professional, helpful and friendly
Sep 24, 2026
My doctor always listens to what I have to say and the staff is very friendly
Sep 23, 2026
They care
Sep 23, 2026
Front office staff friendly and inviting
Nurses/intake process nice, doctors knowledgeable and take time to listen
Sep 23, 2026
Clean, efficient and good medical professionals.
Sep 23, 2026
Excellent customer service. Prompt service from the time I approach the representative to the time I am escorted to receive service from the nurse. The physician is very knowledgeable, friendly, and always answer my questions and concerns.
Sep 21, 2026
Efficient and customer friendly
Sep 20, 2026
Everything. The staff is friendly and welcoming. The waiting room is spacious and comfortable, not that I had to wait at all. I felt that I was important and well cared for.
Sep 20, 2026
GREAT JOB
Sep 20, 2026
Great friendly and efficient
Sep 19, 2026
I feel like I’m valued as a patient.
Sep 18, 2026
The office is fine I have to get used to the new faces!
Sep 18, 2026
Nice and clean, friendly people close to where I live
Sep 16, 2026
Staff is helpful and kind and professional
Sep 14, 2026
Everyone is very pleasant and professional.
Sep 14, 2026
Nice check in
Sep 13, 2026
The office is very clean and modern.
Sep 12, 2026
The office is very clean and nice and everybody goes out of the way to help you .
Sep 12, 2026
The professionalism of the staff and their gentleness towards me and others.
Sep 12, 2026
Staff was polite. Physician was attentive and genuine. Clean facility.
Sep 12, 2026
Very clean.
Sep 11, 2026
All he staff is attentive and helpful
Sep 10, 2026
The staff are amazing and caring individuals.
Sep 10, 2026
New doctor and staff
Sep 10, 2026
I love Dr.Henry Greene being my pcp.I love the very friendly staff.The facility is well kept.The parking is good.
Sep 8, 2026
Everything always has gone well in your office, no complaints.
Sep 6, 2026
Friendly staff. Excellent care by Dr. Greene
Sep 6, 2026
Very professional and remember you
Sep 6, 2026
Everyone has friendly and helpful.
Sep 5, 2026
Friendly, and very efficient check-in process.
Sep 5, 2026
Amazing location
Sep 5, 2026
The front desk clerk was amiable and professional. The waiting area was roomy and comfortable. My doctor was friendly, knowledgeable of her craft and listened to all of my concerns. She asked questions about my recent doctor's visit and implemented some suggestions for physical well-being.
the technician who took my blood samples was quick and efficient.
Sep 4, 2026
Thank you for seeing me on such short notice
Sep 4, 2026
Everything
Sep 4, 2026
Overall a pleasant atmosphere. From check in to check out. The MA was nice and informative. I don’t have many visits to the doctor so I like to feel like I’m getting everything accomplished in one visit, considering I don’t have any medical issues. Dr Greene was very nice and he listened which is very rare nowadays. So I appreciate his attentiveness and feeling of care. I’ll probably see you again next year for my next physical. God willing! Also it’s nice having the lab in the building so I don’t have to go to an outside lab!!
Sep 4, 2026
All of the staff was so helpful and truly cared about me as a new patient. I can’t say enough about Dr Greene. I feel very fortunate to have gotten him as my primary!!
Sep 3, 2026
I’m always able to get an appointment when I call, sometimes the day you have openings.
I appreciate all your staff, always friendly and helpful,
Sep 3, 2026
Dr Farah Malik is a great doctor. I also like that we are able to have the blood work at the same office. Front staff is friendly. I really like the location of the office as well, really near my house.
Sep 2, 2026
Quick service
Sep 2, 2026
Proficient professional and caring.