Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
2,760 verified ratings
2,760 Ratings, 1420 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 15, 2025
Joseph Cronin, DO
Awesome
Apr 27, 2025
Great staff, beautiful office!
Apr 26, 2025
Everyone is Efficient, Kind and Friendly! Dr. Greene is an awesome doctor! Appointments are kept timely.
Apr 26, 2025
Dr. Malik is the best. She has caught things early, before they became a dangerous situation. She referred us to the appropriate specialist. I highly recommend her to everyone.
Apr 26, 2025
Love Dr. Portalatin. He seems to really care about his patients and takes the time to discuss any health concerns.
Apr 26, 2025
Everyone is so nice 😊
Apr 26, 2025
The staff is wonderful, always has a smile on their face. Dr.Henry Greene is very patient when I have a question. It's good to have a wonderful staff.
Apr 24, 2025
Everyone there is so friendly and kind. Dr. Cronin has been my doctor for many years. He has always listened, answered my questions and taken care of my physical needs. This office makes me feel like I am part of their family.
Apr 24, 2025
all
Apr 24, 2025
The staff is very helpful and kind. I really like my doctor.
Apr 24, 2025
The office is always clean, and the staff is always professional and polite. Dr. P. is the best doctor I have ever had the pleasure of meeting. He has been my doctor 20 + years.
Apr 22, 2025
Location & staff
Apr 21, 2025
Great Doctors and staff.
Apr 21, 2025
Nice and clean.
Apr 21, 2025
Staff was very friendly and attentive
Apr 21, 2025
The great customer service
Apr 21, 2025
I trust the physician I see. He take time reviewing my health file, nurses and personnel in general are respectful and welcoming.
Apr 21, 2025
Dr. Portalatin is the best PCP we have ever had
Apr 21, 2025
Pleasant setting, friendly staff, like my doctor.
Apr 21, 2025
I love how everyone is so welcoming and helpful during every visit.
Apr 21, 2025
friendly faces...
Apr 20, 2025
The office is very clean and appears well managed and organized. Staff personnel I had contact with at my initial visit were very helpful, polite, and professional. Location was a prime requisite, met my expectations, and there was ample parking in the lot. Overall, I was extremely pleased with my choice in coming to Baptist Health. I look forward to future visits for my health care needs with such talented and wonderful individuals.
Apr 20, 2025
The staff … friendly, efficient and usually not much waiting around.
Apr 19, 2025
The staff are very polite and friendly. Brett and Dr. Cronin are second to none regarding my treatment. Their kindness and knowledge really impressed me on my last visit. I have been a patient with this office for nearly two decades
The office and medical staff has been very caring addressing my medical needs. From acute care to preventative medicine, my experiences have been stellar. Kudos to Baptist Health!
Apr 19, 2025
It’s okay
Apr 19, 2025
I love the warmth of the various staff I interacted with. My doctor was very thorough and caring. I did not feel rushed as we discussed what was needed for an upcoming surgery.
Apr 19, 2025
Professional and people friendly staff. Plus DR P He is the best
Apr 19, 2025
Very nice staff
Big waiting area
Apr 19, 2025
The check in staff always greets you with a smile and are very friendly. The doctor and nurse
are concerned about any problems you may have.
Apr 19, 2025
The office is very clean and big enough for more than a few patients come in with their wheel chairs or walkers. The customer service reps are nice and willing to help.
Apr 18, 2025
The friendly staff, doctors and nurses as well as a welcoming atmosphere
Apr 18, 2025
Dr. Cronin, he listens to you. I don't feel like I am rushed. Very nice and understanding doctor.
Apr 17, 2025
Doctor cares and she takes the time to listen. The staff from the front reception to the back of the office are very professional.
Apr 17, 2025
organization
Apr 17, 2025
Dr Greene is great! Everyone in office are very professional caring people.
Apr 17, 2025
I do can have appointment with doctors within less than 24 hours. Almost same day appointments.
Apr 17, 2025
Courteous staff, clean facility, and timely appointments.
Apr 15, 2025
Dr. Waler is the most patient and best doctor that my girls have ever seen!
Apr 14, 2025
Good people good service
Apr 13, 2025
Nice atmosphere; pleasant assistants; excellent help
Apr 13, 2025
Everyone is friendly, helpful and efficient without sacrificing time with you. I never have to wait long and I know I will be well taken care of by the doctors, nurses and staff. I have recommended many of my friends to your office. They are also well pleased.
Apr 13, 2025
Dr Greene is caring and compassionate. The staff is great!
Apr 13, 2025
I like the "new" layout of the office.
Apr 13, 2025
Professional, friendly staff and the doctors are caring and supportive
Apr 13, 2025
The entire visit was professionally done, all questions answered and visit was completed quicker than the scheduled time
Apr 13, 2025
Very friendly staff , Drs very caring and knowledgeable.
Apr 12, 2025
Dr Portalatin is very thorough, professional and caring.
Apr 11, 2025
All the Staff was very Professional and caring and the Facility was very Clean and Dr Cronin was very Punctual and Professional ….
Apr 11, 2025
Clean. Dr. Oum was very prepared for me as a new patient.
Apr 11, 2025
doc explains everything fullyand listens about my concerns as well.