Baptist Primary Care - Regency
9090 Regency Square Blvd. North
Jacksonville, FL 32211 Directions
4.8 out of 5
3,619 verified ratings
3,619 Ratings, 1,933 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Claire Byrd, APRN
The staff. Marta. Claire Byrd
Nov 23, 2025
Very professional and caring
Nov 23, 2025
No waiting, efficient.
Nov 23, 2025
THE STAFF IS VERY FRIENDLY AND WELL TRAINED. THE PROCESS WORKS VERY WELL AND THEY TREAT YOU WITH CARE. IT'S ALWAYS A POSITIVE EXPERIENCE.
Nov 23, 2025
The Dr.
Nov 23, 2025
My doctor and the staff.
Nov 22, 2025
Courtesy of all staff members and the excellent doctors who work there.
Nov 22, 2025
Dr.Portalatin is the best Dr I have ever had. I hate that he is retiring but understand. I believe he is very interested in my health. The front desk needs a little work, but Kerry, Marta and the xray girl are all outstanding!
Nov 22, 2025
Nice, professional staff
Nov 22, 2025
Everything is done in house. I like the professionalism.
Nov 21, 2025
Friendly staff and it runs on TIME!!!!!
Nov 20, 2025
Great service,convenient great doctors,
Nov 20, 2025
Convenient, professional, helpful
Nov 20, 2025
I LOVE ❤️ EVERYONE AT THIS OFFICE. WONDERFUL Spirit and attitude are wonderful.
And of course, I love Dr. Cronin
Nov 20, 2025
I really like Dr Cronin!
Nov 20, 2025
Claire Byrd is awesome! Has a great bedside manner and easy to talk to plus, very knowledgeable. Staff is very friendly and efficient.
Nov 20, 2025
Friendly, clean, knowledgeable,
Nov 20, 2025
Everyone is friendly
Nov 19, 2025
The Regency office is very courteous and professional.
Nov 19, 2025
The staff at Baptist Health
Nov 17, 2025
FRIENDLY AND PROFESSIONAL
Nov 17, 2025
pleasant and efficient
Nov 16, 2025
Professionalism, friendliness, attention to detail.
Nov 15, 2025
Always very helpful. They work with you.
Nov 15, 2025
Nov 15, 2025
staff very friendly and personal.
Nov 14, 2025
The doctors/ARNP takes their time to listen to you and to do a thorough examination.
Nov 13, 2025
Everything been a patient for years
Nov 12, 2025
all the staff is nice and polite. Dr Waler has been my son's pediatrician for the past 11 years, he is awesome!
Nov 10, 2025
Friendly and caring
Nov 10, 2025
Friendly staff and no long waits
Nov 9, 2025
Close to home
Nov 9, 2025
Very friendly staff. Dr. Cronin is a excellent doctor
Nov 9, 2025
Friendly ataff
Nov 9, 2025
Complete professionals handle all issues with kindness A great staff and lab. Love my doctor for 15 years. Dr. Cronin
Nov 9, 2025
Timely appointment nice interaction with the doctor
Nov 9, 2025
Been with them for 3 decades and have always received outstanding service
Nov 9, 2025
The staff is great and the doctors are great great patient care all there are very helpful and always willing to listen and make you feel welcome like family.
Nov 7, 2025
Friendly, always willing to see you even when you don’t have an appointment.
Nov 7, 2025
Everyone is pleasant and efficient. No long waiting and easy parking.
Nov 7, 2025
New remodel and on time.
Nov 7, 2025
The staff is always so kind and helpful
Nov 7, 2025
Everyone is friendly.
Nov 6, 2025
Great Service, great Doctors!
Nov 6, 2025
Much better than Baptist Downtown
Nov 5, 2025
I have been a patient there for many years! I find the Staff very friendly, helpful and efficient. Dr. Henry Greene is an excellent and knowledgeable medical doctor who has a genuine interest in his patients and their conditions..He also has a great "bedside manner" and is friendly and caring. I can't imagine going anywhere else!
Nov 5, 2025
I love that i can schedule an appointment for the same day. Friendly staff.
Nov 5, 2025
Front desk is great always so friendly and patient.
Connie is always helpful and Dr Malik is the best. Kind and patient.
Nov 5, 2025
Courteous staff. Knowledgeable physician. Easy conversation
Nov 2, 2025
Great