Phoebe Pulmonary Critical Care
4.8 out of 5
4,097 verified ratings
4,097 Ratings, 1467 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 6, 2025
Phoebe Pulmonology of Albany
Dr. Shanti Akers, pulmonary is a caring and knowledgeable physician.
I'm grateful to have her for pulmonologist.
Nov 4, 2025
Dr Ungarino and staff are The best
Nov 1, 2025
Always excellent
Oct 31, 2025
Pleasant experience
Oct 30, 2025
Love Dr P. He is awesome!!!
Oct 30, 2025
In @ out in 30 minutes or so
Oct 26, 2025
NP Sean Cook was patient, courteous, polite, and listened and gently. He answered my questions in a way that I would understand.
Oct 26, 2025
Love this doctor he is the best
Oct 26, 2025
Everyone was very kind to me.
Oct 25, 2025
The staff is very friendly and knowledgeable.
Oct 23, 2025
She is the best most helpful glad she is my doctor
Oct 23, 2025
Kind, respectful, knowledge. Loved it
Oct 22, 2025
I had a great visit with Holly and I will see her again. She told me to call her if zI had problems with a cough or lots of yellow mucus. . Talked to me about taking the flu and pneumonia shots as soon as possible.
Oct 22, 2025
front desk was helpful and positive attitude , also the rad tech had a great personality as well .
Oct 21, 2025
Had no problem, had a very good visit.
Oct 20, 2025
They are all caring people who genuinely care
Oct 20, 2025
Provider was very knowledgeable about me and my medical background
Oct 17, 2025
Very professional and answered all my questions
Oct 16, 2025
Very courteous
Oct 16, 2025
Awesome Doctor, Dr. Collins
Oct 16, 2025
One of the most trustworthy Doctors in Albany
Oct 16, 2025
Because when i visit always have top of top of the line service.
Oct 15, 2025
He's professional and helpful.
Oct 12, 2025
Always a good experience when I see Dr (P).
Oct 12, 2025
Amber Sapp is a definite asset to the Phoebe team. She is personable and kind.. She listened to my issues and helped address the problem.. she is knowledgeable and really has the same desire as the patient – to provide the patient relief to the medical issue
Oct 10, 2025
Very pleased with my visit.
Oct 10, 2025
Great
Oct 9, 2025
The Dr was knowledgeable and friendly
Oct 9, 2025
very helpful and kind always
Oct 8, 2025
Dr Akers is a great asset to Phoebe. She remembers my medical records and explains everything. And very nice and friendly
Oct 8, 2025
Ex̌ellen̈t service.
Oct 6, 2025
My provider was very detailed about my condition and treatment. I understood what I need to do to maintain my health.
Oct 5, 2025
Staff very friendly
Oct 5, 2025
The staff in registration are friendly, efficient and very knowledgeable. It is a quick process to register monthly for my blood test. The team of nurses in the Lab are also very friendly, efficient and quick.
Oct 3, 2025
Oct 3, 2025
She's great. Never had a problem with her.
Oct 3, 2025
We enjoyed the service , it was very good
Oct 1, 2025
Everyone in the office is very helpful, respectful and professional. Dr Palaioli ,Tori, Abby are very responsive and listens. Dr Palazzolo explains things very well. He takes the time to listen and explain things.
Sep 30, 2025
The staff was friendly and it was and easy process
Sep 29, 2025
He is always very professional and nice. He is very pleasant to talk to.
Sep 28, 2025
Sep 28, 2025
Very efficient
Sep 27, 2025
Listens, answers all my questions. Very concerned about my health.
Sep 26, 2025
I LOVE Dr. P!!! He is very professional & he seems to care about me. I also have a history with him. Back in 2009, he provided my care that basically brought my lung from close to death to being healthy. I will always have a strong attachment to him because he didn’t give up on me & brought me back to the healthy life I am currently living. Excellent physician!
Sep 26, 2025
Everyone was polite and explained what's happening as you go. Just very nice, makes you feels comfortable.
Sep 25, 2025
Dr. Palazzolo has been my asthma doctor for over 33 years. He knows me issues and takes care of my health problems.
Sep 25, 2025
Short waiting time and person doing ct very efficient.
Sep 24, 2025
Awesome doctors and very friendly staff.
Sep 24, 2025
All was well.
Sep 24, 2025
I feel as though I’m Dr Palazzolo’s only patient during my visits. He is thorough, patient, caring, compassionate, direct, down-to-earth.