Phoebe Pulmonology

4.8 out of 5

4,790 verified ratings

4,790 Ratings, 1,765 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 4, 2026
Holli is extremely professional and caring. Always willing to listen and counsel on my care. Answers any questions I have or my spouse has about my care and needs. I would recommend Holli and this office to anyone and have done so. We could not ask for better care.

Jun 4, 2026
Everyone is so nice and so helpful. I am in a wheelchair and the help they gave me was awesome.

Jun 3, 2026
Amber is great!! Appreciate her!!

May 29, 2026
Timely, knowledgeable, and professional. Very nice young lady.

May 28, 2026
Dr. Ungarino knows what he is doing! Made me feel much better quickly.

May 27, 2026
Everybody was so professional and very nice especially my technician that set me up for my sleep study she was sooo professional polite and caring.

May 15, 2026
The registration staff is kind, efficient and friendly.

May 14, 2026
Shawn Cook has always had great bedside manners and he listens.

May 13, 2026
I had a great experience. Staff was kind and pleasant.

May 12, 2026
He has answered all of my questions that I needed to know about my asthma.

May 12, 2026
Very pleased with Dr. Mehta and staff. Thank you for taking great care of me.

May 11, 2026

May 9, 2026
I was so pleased how compassionate and caring Dr. Palazzolo was. I believed he truly cared about me and understood my concerns.

May 7, 2026
Dr. P and staff are always awesome.

May 5, 2026
Dr U always takes the time to go over my tests, x-rays and labs.

May 4, 2026
Dr. Palazzolo is a wonderful physician. He is very kind and caring, and listens to the patient’s needs.

May 4, 2026
He is very thorough and always looking for ways yo improve my health.

May 1, 2026
Shaun is always professional and helpful.

Apr 30, 2026
Shaun is a great person and always makes me feel like he cares about my health.

Apr 29, 2026
Dr. Ungarino is the best!!! I feel so fortunate to have him as my doctor. Definitely one of the best in the phoebe network.

Apr 28, 2026
On time, very professional and easy to understand.

Apr 24, 2026
Dr. Ungarino always takes time to explain and make sure I understand. He’s very thorough and cares.

Apr 23, 2026
Always listens and explains everything.

Apr 21, 2026
She went above the call of duty to help us.

Apr 21, 2026
I had no complaints. It was a very pleasant office visit.

Apr 21, 2026
The technologist was extremely good at explaining the procedure, making me feel comfortable, and being professional and friendly at the same time.

Apr 19, 2026
I had no problems, everyone was very nice and helpful.

Apr 19, 2026
Everything went smooth like clock work. Staff was very friendly.

Apr 18, 2026
I was 100% satisfied with my doctor and how I felt important.

Apr 17, 2026
Every thing went very quickly. Actually was finished before the time of my appointment. Very knowledgeable and personable. Thanks

Apr 17, 2026
The provider listened to me and answered my questions. He treated me for the illness.

Apr 16, 2026
PA Shaun Cook is a very good doctor and understanding of the patients needs. Very professional, polite, and pleasant attitude.

Apr 16, 2026
Shaun Cook is a very good doctor and understanding of the patients needs.

Apr 14, 2026
My provider was very knowledgeable, helpful and concerned about my health. She did a very good job with getting the medicine I needed to get back to feeling better. I give her 10/10!

Apr 10, 2026
The tech was very friendly and explained everything to me.

Apr 9, 2026
Been using Dr "P" for over ten years. During that time he has always offered up to date and new treatments to improve my health outcomes. He has always been a trusted source for competent providers in other areas of my healthcare and in some cases, has made the first contact for me with that provider.. I don't have any major hospital procedures unless he is in the hospital that week.. He is the "Man".

Apr 9, 2026
Showed up and had very little wait time. Staff was amazing and immediately started my examination and explained everything as we went along. Doctor was attentive and explained my options and his findings. Pulmonary specialist was great and explained as we went through the process. Just a great staff and felt like I was truly listened to throughput the process. My highest recommendations for this most excellent staff.

Apr 7, 2026
Holly is great very compassionate.

Apr 7, 2026
Dr. Ungarino is an example of what every doctor should aspire to be.

Apr 2, 2026
Dr. Akers at Phoebe Pulmonology of Albany is an outstanding physician. She is warm, personable, thorough, reassuring. She had studied my my imaging before she saw me and was familiar with issues. She took time to thoroughly explain everything to me, and that retired my anxiety about my condition. I highly recommend Dr. Shanti Akers.

Apr 2, 2026
Dr. Akers is excellent, and her assistants are as well. She is an A+ physician! She was thorough, asked lots of questions, made great eye contact and was fully engaged. She gave me good information and reassured me to calm anxiety about needing to see a pulmonologist. I highly recommend her.

Apr 2, 2026
I love Dr.U.! He always greets you with a smile, always has patience, treats you like you are the only patient, ask a lot of questions...Dr U. is very concerned about your health! His nurses are concerned about your health also❤️🙏🏾🙏🏾🙏🏾

Apr 1, 2026
NP Holly exceeded my expectations. She was quick to listen and easy to talk to with all my concerns. She is the best and a credit to her profession!

Mar 30, 2026
Great visit with Dr. Palazzolo who has been my doctor for over 25 YEARS!!

Mar 29, 2026
It was appropriate for the reason of the visit

Mar 24, 2026
Kind and polite. Showed interest in what concerns I had.

Mar 23, 2026
Check in was fast and nurse was very curtious. Wait time very short. CT nurse was quick to call me back and had me out under 10 minutes from start to finish. Live 16 miles from hospital, took longer to get there than entering and existing the hospital.

Mar 22, 2026
Excellent staff from reception to CT Tech