244 Ratings, 116 Comments
Jul 23, 2024
Ferdnand Osuagwu, M.D.
He is very helpful and understanding. Thank you Dr. Osuagwu for caring too.
Jul 23, 2024
What would you tell family and friends about your experience with this provider?
I highly recommend this provider.
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
I would look elsewhere and compare care between providers before choosing a provider
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
Dr. O is a very compassionate and patient doctor. When our children's mental health needed attention, we didn't know where to turn. One recommendation led us to a doctor that has had a positive impact on both of our children. We cannot thank him enough for helping in our time of need.
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Best Doctor I’ve had. Just great!
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Dr Bills is always willing to discuss not only medication options, but behavioral options that could be of benefit.
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
He seemed very distracted. I don't feel like my son got the attention he deserved. More meds were ordered than were needed.
Jul 8, 2024
What would you tell family and friends about your experience with this provider?
What can I say! She is simply the best! If it wasn’t for her help and guidance I wouldn’t be doing as good as I am. Casey brought me out of a very dark place and I am so grateful for her!
Jul 8, 2024
What would you tell family and friends about your experience with this provider?
I would tell family and friends that Dr. O is extremely good and caring and attentive. And I would recommend him highly.
Jul 3, 2024
What would you tell family and friends about your experience with this provider?
I would recommend the many different types of programs your office has to offer. Miss the many changes though. I have faith I will get used to them though.
Jul 1, 2024
What could have been done to improve your experience?
Nothing, I have nothing but good things to say about Dr. O and his office.
Jun 30, 2024
Was there anything that you feel was outstanding?
She is willing to work with me on my medications. That means a lot to me. I know I need medicine -I am somewhat concerned about being 'over-medicated.'
What could have been done to improve your experience?
I cannot say - perhaps listening to my fears about being too medicated forever - it is something present in my mind....
Jun 27, 2024
Was there anything that you feel was outstanding?
She is always very kind and caring! I appreciate her help!
What could have been done to improve your experience?
I can’t think of anything.
Jun 25, 2024
Was there anything that you feel was outstanding?
Very thorough explaining what to expect when changing medication. Good at answering questions.
Jun 24, 2024
Was there anything that you feel was outstanding?
Courtesy and kindness!
What could have been done to improve your experience?
If the esketamine lasted longer.
Jun 24, 2024
Was there anything that you feel was outstanding?
I feel comfortable talking with him. He listens and gives you his feedback. I needed prescription for going out of the country in a very limited time. His front desk ladies helped me calm down and sent a red flag to Dr O. I was very luky to have them all help me get my med.
What could have been done to improve your experience?
I needed to ask for refill quick without waiting and avoiding last minute rush.
Jun 19, 2024
Was there anything that you feel was outstanding?
Casey has been accommodating and understanding. She has helped me get through the beginning of grief with ptsd. She has listened and she treats you like you’re her only patient.
What could have been done to improve your experience?
Nothing I can think of
Jun 19, 2024
Was there anything that you feel was outstanding?
Dr. Bills showed concern for me in recent difficulties I’ve experienced with my depression and anxiety. He worked conscientiously with me to find ways for me to improve my situation.
Jun 19, 2024
Was there anything that you feel was outstanding?
She listens, really listens. She takes everything I have to say into consideration and discusses the detriments and benefits of what I am saying and gives ways to deal with things.
What could have been done to improve your experience?
Honestly, nothing.
Jun 18, 2024
Was there anything that you feel was outstanding?
The courtesy and kindness from all of the staff.
What could have been done to improve your experience?
Nothing.
Jun 14, 2024
Was there anything that you feel was outstanding?
She listens to me about how the medication affects me and my health
Jun 1, 2024
Was there anything that you feel was outstanding?
I always receive the utmost care from her and all the employees there.
What could have been done to improve your experience?
Nothing. It is perfect 👍
May 30, 2024
Was there anything that you feel was outstanding?
It's really hard to pick one thing because they're always very supportive and very helpful.
May 27, 2024
What could have been done to improve your experience?
We have been trying to set up a patient portal for our daughter. The office has been no help with this. They tell us to check the website and call the number, and we always get referred back to the office.
May 23, 2024
Was there anything that you feel was outstanding?
Excellent care
May 21, 2024
What could have been done to improve your experience?
This appointment was rescheduled several times which is frustrating and he only has in person visits on Wednesdays which is not always convenient. I understand he took over for another Doctor but I wish we hadn't been pushed out months and months.
May 13, 2024
Was there anything that you feel was outstanding?
Always a pleasure to work with
May 9, 2024
Was there anything that you feel was outstanding?
They always do a great job!! Thank you!
May 6, 2024
Was there anything that you feel was outstanding?
Very friendly caring people
What could have been done to improve your experience?
Nothi g
May 5, 2024
Was there anything that you feel was outstanding?
Felt she was very accessible and addressed fully all my issues and needs.
What could have been done to improve your experience?
Not sure
May 5, 2024
Was there anything that you feel was outstanding?
Casey is always open to listening to my thoughts about my needs.
May 3, 2024
Was there anything that you feel was outstanding?
Casey has always been willing to listen to me and consider my thoughts and ideas.
May 3, 2024
Was there anything that you feel was outstanding?
The appointments were quick, easy, and easy to refill medications.
What could have been done to improve your experience?
Not much, I like how the system is set up.
Apr 29, 2024
Was there anything that you feel was outstanding?
The staff was very quick to respond to my message and set me up an appointment as soon as possible. Dr jinge phillips works with me on adjusting meds and listens to how I’m feeling and how the meds are working and is willing to do anything that will help have me an easier life so to speak. Always quick to respond for messages medication refills
Apr 25, 2024
Outstanding experience!
Apr 25, 2024
Was there anything that you feel was outstanding?
We keep our appointment brief but to the point.
What could have been done to improve your experience?
Everything is just fine.
Apr 25, 2024
Was there anything that you feel was outstanding?
Very happy with the doctor.
Apr 25, 2024
Was there anything that you feel was outstanding?
Dr. Osuagwu showed exceptional care and provided plenty of time to answer all of our questions during the time of the visit!
What could have been done to improve your experience?
The whole experience was outstanding!
Apr 25, 2024
Was there anything that you feel was outstanding?
The whole office is good.
What could have been done to improve your experience?
Not sure seemed ok
Apr 25, 2024
Was there anything that you feel was outstanding?
Jinge Phillip’s also had an intern with her this last appointment. He did an excellent job trying to know me and my issues with medication.
What could have been done to improve your experience?
It was thorough and went as well as it could be.
Apr 24, 2024
Was there anything that you feel was outstanding?
Jinge Phillips is very thorough when dealing with a difficult subject. She doesn''t take it lightly. She skillfully deals with the various parts or sides of it and deals with the subject objectively and thorooughly.
What could have been done to improve your experience?
Can't think of much - perhaps more time to examine certain subjects,, or :) -- iced coffee and treats! :)
Apr 23, 2024
What could have been done to improve your experience?
More compassion and understanding from receptionist staff.
Apr 19, 2024
Was there anything that you feel was outstanding?
Yes, Dr. Ferdinand C O, is very patient and a good listener. He is much concerned about your well be and he keep to the appointment without wasting your time. He is a good man
What could have been done to improve your experience?
To me everything look all right but just as you know that there is always a room for improvement
Apr 17, 2024
Was there anything that you feel was outstanding?
She is wonderful! She makes me feel comfortable and is so good at explaining things to me so that I can understand without using a both of medical terminology. I feel relaxed when I talk with her. Thank you Casey for all you have done for me.
What could have been done to improve your experience?
Nothing. She’s great!
Apr 17, 2024
Was there anything that you feel was outstanding?
Ask if it ok to have a student sit in!
What could have been done to improve your experience?
When it cane time to check out and schedule next appt their was no office staff at desk!
Apr 12, 2024
Was there anything that you feel was outstanding?
Our appointments have always been virtual
Apr 12, 2024
Was there anything that you feel was outstanding?
Visit was not in person, so we did not interact with any staff
What could have been done to improve your experience?
We prefer in office visits.
Apr 10, 2024
Was there anything that you feel was outstanding?
Excellent
Mar 28, 2024
What could have been done to improve your experience?
Ask more in depth questions about my health
Mar 26, 2024
Was there anything that you feel was outstanding?
Very caring and understanding and always listens!!