MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)

560 Osborn Boulevard

Sault Ste. Marie, MI 49783 Directions

(906) 632-1800

4.9 out of 5

1,268 verified ratings

1,268 Ratings, 866 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2026
Dr. John Ockenfels has been my physician for many many years. He is thorough and he knows my needs inside and out. He’s extremely friendly actually we consider him a friend. I would recommend him 100,000 times over any other doctor.

Jan 19, 2026
What would you tell family and friends about your experience with this provider?
Great provider

Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent service.

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Always takes the time to call even if it is after hours

Jan 13, 2026
What would you tell family and friends about your experience with this provider?
I would certainly recommend this provider to family members.

Jan 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. John O is the best Doctor I have had.. He also explains all medications that I ask him about. No doubt he has been the best.

Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Sara is a wonderful provider. She listens to my questions and explains everything so well. Sara is a great asset to MyMichigan.

Jan 12, 2026
What would you tell family and friends about your experience with this provider?
That MMH best pay him well to keep him. He is very knowledgeable and a few years ago saved my grandmothers life.

Jan 10, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him to family & friends.

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Sara is a wonderful person and NP. She is knowledgeable, thorough, and supportive. She's the best!

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Sara and staff have been great!!

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
He's a great doctor caring and always listening

Jan 8, 2026
What would you tell family and friends about your experience with this provider?
Excellent service - attentive and thorough.

Jan 8, 2026
What would you tell family and friends about your experience with this provider?
Hes real good and can understand him and he will listen 3you very good dr

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
He is the best!

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
He listens carefully, takes you seriously, looks into your medical history, looks into your medication history. He educates himself into knowing all there is to know about you, from past to present. Which is so so so refreshing. Never had a doctor ever listen to me let alone look into my past medical history to help the ongoing medical issue. Leaving his office I broke down in tears. Because I was finally heard and had hope again where hope was lost. I’m forever thankful and grateful for Dr.O.

Jan 2, 2026
What would you tell family and friends about your experience with this provider?
Very professional.

Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Great experience…Lisa is friendly and knowledgeable in her field!

Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill and her nurse, Sharon, have gotten back to me when I asked for a referral, advice on a prescription over the phone. At office visits they are friendly and knowledgeable about my health issues and willing to listen. I find their care to be top notch.

Dec 29, 2025
What would you tell family and friends about your experience with this provider?
Was happy

Dec 28, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend every one in this office they have went over and above to meet my medical needs.

Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent family practitioner that makes himself always available

Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Lisa took the time to explain everything and even mentioned a different procedure for helping BPH. She is very thorough and knowledgeable in her field. She’s very personable to talk with.

Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is the best

Dec 26, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Sara Hill. I also give high marks to Sharon, who was the nurse leading into my visit.

Dec 26, 2025
What would you tell family and friends about your experience with this provider?
He cares and does a great job with how busy he is He takes the time to answer the stupid questions that you are afraid to ask! No matter what it is -he makes you feel comfortable in Addressing an issue

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
She is very caring. She listens to what you have to say and genuinely cares. She talks with you so you plan your health care together. I would strongly recommend her to friends And family

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Sara is a godsend. She's caring, listens,explains and is ver thorough.

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Best Doc in the Sault

Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Dr O is amazing person,listens he's caring takes time with each patient has respect and is most professional you can trust him with your life amazing and very happy that I have him for a family doctor

Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Good experience over all, would recommend her services.

Dec 23, 2025
What would you tell family and friends about your experience with this provider?
Compassionate and caring. Listened to my opinion.

Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend

Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Very understanding. Awesome!!! Especially for females!!!

Dec 19, 2025
What would you tell family and friends about your experience with this provider?
They are an amazing team!

Dec 19, 2025
What would you tell family and friends about your experience with this provider?
He is a real asset to our community. It will be a sad day when he retires.

Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is awesome! She is very professional and personable:)

Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Every time I have a new problem (which is frequently) Dr.Ockenfels is right on top of it. My last checkup I had hurt my left arm and he has already ordered an X-ray and if necessary, an MRI. He never stops finding ways to make my life easier!

Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Lisa's office provides a great service with efficient and caring staff. They have always found answers to my questions and suggestions for solutions. I recommend Lisa's service to all needing her service.

Dec 17, 2025
What would you tell family and friends about your experience with this provider?
I trust Sara Hill with my health journey. She listens to my concerns and is very knowledgable

Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Sarah is kind and caring she takes interest in your health seriously and always suggests options but never pushes ideas if your not comfortable she explains medications or procedures well to always make you feel comfortable and knowledgeable to make decisions for your health. I would recommend and have recommended Sarah to many people looking for medical care. I believe she has taken the most interest in my health more then any other provider I have seen in our area.

Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Yes, have been very happy with my experience with Sara and her nurse.

Dec 17, 2025
What would you tell family and friends about your experience with this provider?
I would recommend the Dr and staff were great and they do an excellent job. They answer your question.

Dec 16, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommended Sara hill

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
very friendly and concerned

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
this doctor cares about his patients

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
WHEN you can get into him, he is the best, but has rules from MyMichigan that tie his hands at times. When it was owned by the doctors it was the best!

Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Great office

Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Shes very caring & thorough. Treats u like family

Dec 13, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend Sarah to anyone else who needed any kind of health care.