MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,071 verified ratings
1,071 Ratings, 715 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive primary care at MyMichigan Primary Care: Sault Ste. Marie. Providers—especially Dr. Ockenfels, Sara (Sarah) Hill, and Lisa—are described as excellent listeners, knowledgeable, and thorough, with long-term relationships and strong trust. Staff are viewed as friendly and professional. A few comments note difficulty scheduling urgent or same-day appointments by phone. Highlighted clinical actions include ordering X-rays and referrals; one comment credits a provider with saving a life.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 19, 2026
Sara Hill, F.N.P.-C., M.S.N.
It was great!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is a wonderful nurse practitioner. It is just awful trying to get an appointment by phone. No one ever seems to answer. You are just left on hold. The only way to make an appointment seems to be through the app and that is when someone gets back to you. All the people in the office and no one for scheduling.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Always professional, friendly, and informative. Always courteous. I feel fortunate to have him as a doctor.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very appreciative
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
She is always very attentive and thorough, patient and knowledgeable. She includes my thoughts in decision making. I feel confident in her supporting my health care. The nurse she had today was very kind and friendly.
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Sara is amazing. She listens to what I have to say and takes appropriate steps based on what we discuss.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Sara is very knowledgeable and easy to converse with, also a good listener.
May 31, 2026
What would you tell family and friends about your experience with this provider?
Sara is genuine, compassionate, very skilled and knowledgeable as a medical provider. I feel blessed to be her patient.
May 31, 2026
What would you tell family and friends about your experience with this provider?
Sara is easy to talk to about my health concerns. She listens and explains.
May 30, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend this office and staff as helpful and knowledgeable
May 29, 2026
What would you tell family and friends about your experience with this provider?
Very helpful and knowledgeable.
May 29, 2026
What would you tell family and friends about your experience with this provider?
Sara and her staff are always professional, knowledgeable and listen to your concerns. I recommend her to all.
May 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels has been my primary care doctor for 30 years & I trust him with my healthcare needs. He sees 4 generations of my family.
May 27, 2026
What would you tell family and friends about your experience with this provider?
I think that Sara hill is one of the best primary physician in the area. She shows true emotion and makes you feel as though you are an actual human being with problems that she can almost 100% cure and not just another patient or # to them with problems you might care to try to fix or not even try at all! She listens to you and she gives you back so much knowledge and she is very thorough!! I absolutely love her and appreciate her! I hope she continues to practice here in the Sault for a long time! Extremely happy to have her as my primary physician!
May 26, 2026
What would you tell family and friends about your experience with this provider?
Dr O is great. He listens, provides feedback, and makes you feel like you're the only patient he has to see today. Plus he is similar to my age, this is agism I'm sure but I have a hard time with any doctor who is quite young. They don't have the life experience to use common sense when treating patients. Dr O is perfect. I hope he never retires. I won't if he won't [NAME]
May 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels & his nurse are very interested in my concerns and take their time with your appointment to answer any questions and explain things in words I understand.
May 24, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is excellent, but when you call the office it is hard to get someone to answer or call back if you leave a message. You are loosing people because you do not answer your phone!
May 24, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is very through and addresses any concerns you have
May 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
May 23, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Lisa Tetzlaff to anyone who needed professional, prompt, personal care. She is excellent.
May 23, 2026
What would you tell family and friends about your experience with this provider?
Dr O is an excellent physician.
May 22, 2026
She is thorough and knowledgeable, and shares that.
May 22, 2026
What would you tell family and friends about your experience with this provider?
Did a good job. Was easy to talk with.
May 22, 2026
What would you tell family and friends about your experience with this provider?
I have been seeing Dr O for many years. We have a good relationship and I would recommend him to anyone on his professionalism and care for his patients
May 21, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is an excellent provider and I highly recommend her to anyone.
May 21, 2026
What would you tell family and friends about your experience with this provider?
Sara is excellent
May 20, 2026
What would you tell family and friends about your experience with this provider?
Completely satisfied!
May 20, 2026
What would you tell family and friends about your experience with this provider?
Recommended there office to a friend
May 20, 2026
What would you tell family and friends about your experience with this provider?
Lisa was very helpful and professional asking questions concerning my health issues and suggested possible treatments and suggestions for my concerns! Would recommend her and the urology team to anyone!
May 20, 2026
What would you tell family and friends about your experience with this provider?
Sara is amazing, very attentive and caring. Her clinical staff is very friendly and knowledgeable. I always leave feeling like I've been taken care of. The front desk girls, Katey and Gracia are the absolute best as well.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Sara is always kind and listens
May 20, 2026
What would you tell family and friends about your experience with this provider?
She was kind and courteous. Listened well and followed up with more questions to further understand my concerns. I will definitely go back to her.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Get him if you can
May 19, 2026
What would you tell family and friends about your experience with this provider?
The best care
May 19, 2026
What would you tell family and friends about your experience with this provider?
That she is very Pleasant woman and very nice too! I also enjoy going and talking to Sara Hill.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Fantastic
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very caring and listens to what you have to say.
May 18, 2026
What would you tell family and friends about your experience with this provider?
That I’d highly recommend their services
May 18, 2026
What would you tell family and friends about your experience with this provider?
She listened carefully and put my mind at ease, since I had never been referred to urology before. Extremely nice practitioner;an asset to our small community!
May 18, 2026
What would you tell family and friends about your experience with this provider?
They are wonderful and I would recommend them.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Certainly I can't say enough good about Sarah as my provider
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very thorough
May 18, 2026
What would you tell family and friends about your experience with this provider?
Good doctor
May 18, 2026
What would you tell family and friends about your experience with this provider?
Pleasant. Relaxed. Easy to talk to. Readily answered all questions. Took his time and didn’t rush through the appointment.
May 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is the best
May 16, 2026
What would you tell family and friends about your experience with this provider?
Lisa is a very kind and concerned provider. She is thorough in getting the information she needs to better understand your situation and determine the next steps needed.
May 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent services and provider
May 14, 2026
What would you tell family and friends about your experience with this provider?
I really like Sara Hill. She is very knowledgeable in medicine. She is kind and always listens to me. She is an asset to MyMichigan. I hope she never leaves this Office.
May 14, 2026
What would you tell family and friends about your experience with this provider?
Very patient. Very knowledgeable. She seemed to be sincerely interested in my health.