MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,507 verified ratings
1,507 Ratings, 935 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2025
Robert Mackie, M.D.
Great
Mar 28, 2025
Dr. Ockenfels, is the best, there are none better!
Without Doctor O. my wife would not be alive, the Lord has certainly used him in a marvelous way.
[Name]
Great
Mar 20, 2025
Great doctor but don't care for the new administration. Dr. O is very caring for patients but administration more worried about money.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is always great. I have been a patient of riverside for 30 years and am very grateful for the great care I receive. I plan on continuing with Sarah Hill NP after Dr. Tetzlaff retires.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Do not hesitate to deal with Dr. T if you need a doctor.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
He is nice and he explains thigs
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
It was excellent care
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Great doctor
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill does an Exceptional job 👏
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Listened carefully and thoughtfully asked follow up pertinent questions.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
This was just my first visit. But it was very pleasant, and I am not nervous or scared to return. I would recommend anyone I know to come here.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
The best
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Excellent. It will be a lost to me and Sault MI when he retires.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Took the time to hear my concerns.
Mar 14, 2025
Sarah Hill is very kind and task oriented. Extremely helpful.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Great
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor !
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Good doctor
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Excellent service and would recommend them
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Sara is amazing, she is a great listener and is very easy to talk to. My daughter does not like going to the doctor, but she easily opened up to Sara and talked to her like a friend. The front staff is so welcoming as well, Katey is such a bright face when you walk in the door and Sharon the MA is so sweet.
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Everything went well. Follow through excellent. Suggested Doctors I could consider for possible treatment.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Overall i was very pleased with my appt and te outcomes.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Absolutely, Dr O is an amazing doctor and a asset to My Michigan
Mar 8, 2025
Best Doctor in MIchgan !!!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
It was a positive experience.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara is the best, very caring, and is a great listener.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is wonderful at her job and would recommend her to anyone.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara is always patient and thoroughly answers all my questions and explains issues in a way that I understand.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is and always has been excellent. The people who work at Riverside are great. My Mich Health is not great. It is terrible compared to what it was as War Memorial. God help you if you have to go to the emergency room.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
The hospital is losing a great doctor..have had the pleasure of entrusting my healthcare to Dr. T for over 40 years
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with care given
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Rob has got my health issues taken care of for 15 years now and I am very thankful for his professionalism and dedication to my health. Thank you!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr Mackie is a great Doctor, I highly recommend him , he is thorough, and cares about his patients and the patients Families! He is the best Doctor I have ever been to see!!!
Mar 7, 2025
Sasa was friendly, gave excellent care, professional, and put me at ease.
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
I would highly reccomend! Very friendly, knowledgeable, and made me feel at ease when I was having a stressful day r/t my possible diagnosis.
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
The staff is the best in patient care. Dr Mackie cares about his patients, show the utmost respect, keeps your health a top priority.
Mar 6, 2025
Love her
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Lisa Tetzlaff has always treated me very well, with patience and compassion. I always speak highly to my friends and family about Lisa's professional and knowledgeable treatment.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
I just love her! She listens and is so personable She knows how to ask the right questions that prove she is listening and using critical thinking. PLEASE! She is a keeper😉
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
I appreciate his patience with me and caring manner. Easy to talk to also about myself and my 2 kids
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
We appreciate you all.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Dr O is an amazing doctor, it is a shame the Riverside doctors are no longer in charge of their own practice, corporate oversight has definitely affected his ability to provide the exemplary care that he has always provided this community. The bottom line is not compatible with good care provision.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Very good!!
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Sara, always a joy even bad days by me. Helpful, listens carefully and takes notes on paper to load to computer. Really a super great NP! Keep her and give her a raise! 😊
Mar 4, 2025
What would you tell family and friends about your experience with this provider?
Exceptional service!
Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Very good
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Dr Maki is a caring and respectful doctor who will listen and hear what you have to say and offer a useful solution to your questions.
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is wonderful, however, getting anyone to answer the phone or returning your call from his office is just a joke.
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Dr. T has been my doctor for close to 30 years. He is one of a kind. I will miss him in his retirement. I hope I can find a Dr even 1/2 as soon as he has been for me.