1,854 Ratings, 1138 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 18, 2025
Robert Mackie, M.D.
Good medicine. Explanations that were easy to understand.
Jan 13, 2025
Dr. Ockenfels and his staff are extremely thorough and professional at all times. Their superlative patient care and bedside manner are second to none. I would highly recommend Dr. Ockenfels to anyone at any time.
Jan 7, 2025
What would you tell family and friends about your experience with this provider?
Excellent Billing, despite numerous calls to billing office, MyMichigan billed Medicare instead of the VA as it was supposed to which was very frustrating. The VA ordered all testing, referrals, imaging, surgeries, yet MyMichigan automatically billed Medicare first and VA second resulting in errounous bills, multiple calls to billing.
Jan 6, 2025
Sarah Hill is a very nice and professional person. I like her for my medical needs, and I think she is a very caring person.
Jan 6, 2025
What would you tell family and friends about your experience with this provider?
I think Sarah Hill is great! I have been treated by her since the days of Dr. Ganzhorn. I thought the woman who checked me in on the day of my appointment was a bit non-chalant as if she could have care less. She made me feel like nothing more than a patient number. The nurse who worked with Sarah Hill was fine.
Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Yes!! Dr. Tetzlaff is an excellent doctor and always very respectful.
Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Finest Family Physician I have had ever. I appreciate the extra care and skills he has as a result of his training as an osteopathic doctor
Jan 5, 2025
What would you tell family and friends about your experience with this provider?
Always has time to listen to you. Has always been able to make sure you understand the results of your lab work and X-rays before you leave. Have been going to him for many years and have not had one complaint yet.
Jan 4, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is an excellent doctor. He is caring, professional, experienced, and always puts the patient’s interest as the top priority.
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Dr T is the best doctor for me. I totally trust him and his advice.
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
He's very caring and knows what he's doing.He will definitely be missed when he retires.
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend him. I’m hugely sorry that he is retiring. But he’s already sacrificing retirement time as he fills in until another doctor can be found. I am enormously grateful for that as I am very comfortable talking with him.
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie has always treated me in a kind nd professional manner.
Dec 31, 2024
What would you tell family and friends about your experience with this provider?
I trust his care of me
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Sara always listens to my concerns and answers any questions I have. She discusses what she feels would work to answer the needs.
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
She’s great
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Sara Hill and her staff are friendly and competent. Sara covers all medical issues carefully and thoughtfully, and listens to what I have to say. She checks out even the smallest details when something different that usual is mentioned. I am very happy with her care. [Name]
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is a superlative doctor, great listener and has a fantastic bedside manner. He truly cares about you, your health and wellbeing.
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Very good 👍
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is very knowledgeable very helpful and is an excellent listener, he makes you feel comfortable in whatever you talk about. If he doesn’t have an answer for a question, you ask, he will find it out promptly. He’s a very understanding and caring doctor.
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels has been our Doctor for 30 + years and at our appointments he always makes you feel like you & your health is the most important issue at the time . He is an excellent Dr. and very caring .
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
It’s going to bee a very sad day when he retires
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Would be lucky to be his patient
Dec 30, 2024
What would you tell family and friends about your experience with this provider?
Very professional friendly and honest
Dec 28, 2024
What would you tell family and friends about your experience with this provider?
The experience is always great!
Dec 27, 2024
What would you tell family and friends about your experience with this provider?
The best
Dec 26, 2024
What would you tell family and friends about your experience with this provider?
Good, communication skills good, overall a good experience.
Dec 26, 2024
What would you tell family and friends about your experience with this provider?
Love Sara and highly recommend her to everyone.
Dec 26, 2024
What would you tell family and friends about your experience with this provider?
Highly recommend.
Dec 25, 2024
What would you tell family and friends about your experience with this provider?
Very pleased with this providor
Dec 24, 2024
What would you tell family and friends about your experience with this provider?
Sara and her staff listen! They spend the time to ask and answer pertinent questions and resolve issues/concerns!
Dec 24, 2024
What would you tell family and friends about your experience with this provider?
Dr tetzlaff and his staff are excellent. I wish all Doctors were like him!!
Dec 23, 2024
Love doctor but hate mymichigan
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
she is very knowledgeable
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
Excellent care from a wonderful doctor!!!
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
I have only had great experiences with Dr. Tetzlaff and would highly recommend him. I usually feel much better about my health concerns when I leave my appointment.
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels has been my physician for over 34 years, and the rapore we have could not have been better. He is always there for me. One of the best I have ever had.
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
He has been my doctor for a number of years and finds he take great care of me!!
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
Love the doctor but hate mymichigan
Dec 23, 2024
What would you tell family and friends about your experience with this provider?
I have got very good care!
Dec 22, 2024
What would you tell family and friends about your experience with this provider?
Amazing
Dec 22, 2024
What would you tell family and friends about your experience with this provider?
Excellent
Dec 22, 2024
What would you tell family and friends about your experience with this provider?
Have had two of my daughters with me for some of my visits and they both were very impressed with him.
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
She is very understanding and knowledgeable. She is an excellent medical provider.
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
Sara Hill, NP always gets right back with me on results or questions, and explains things so that I understand. She is very thorough and supportive in her care. The staff is courteous and helpful.
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
Make an appointment with Sara Hill NP. She is really knowledgeable, listens and writes down what you say to her if needed. She’s a great employee, give her a raise.
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
She is knowable, caring and listens well
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
He is a Great Dr
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
Thanks
Dec 21, 2024
What would you tell family and friends about your experience with this provider?
He is truly amazing!!!! It’s his staff that is upsetting! I saw him two weeks ago and was told his nurse would call me with an MRI appointment. Still have not heard from his office!!!!!!!