MyMichigan Primary Care

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4.9 out of 5

1,830 verified ratings

1,830 Ratings, 1124 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 7, 2025
Always have excellent care

Jan 27, 2025
Any experience I had with Dr. Ockenfells has been a good experience has helped me out many ways and pointed me in the right direction for the best healthcare I am very grateful and appreciate doctor Ockenfells and all of the staff

Jan 26, 2025
Sara always takes her time and listens to any concerns I have and answers all my questions.

Jan 26, 2025
What would you tell family and friends about your experience with this provider?
I truly had a positive experience whenever I am scheduled to meet with the Doctor. She is truly kind, professional and very respectful.

Jan 26, 2025
What would you tell family and friends about your experience with this provider?
Sara always takes time, listens, and answers any questions that I have.

Jan 25, 2025
What would you tell family and friends about your experience with this provider?
A trustworthy person, very friendly, feel comfortable communicating with her

Jan 22, 2025
What would you tell family and friends about your experience with this provider?
Lisa is very professional, caring, and responsive. I wouldn't hesitate to recommend her.

Jan 21, 2025
What would you tell family and friends about your experience with this provider?
Very respectful and easy to talk with, an excellent listener and shows a high degree of empathy

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
She listened to what I try to say, and asked me if that sounds about right, she's very thorough. I take medicine and she helps me with that.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
I LOVE Dr. Tetzlaff. He has been my doctor for probably 30 years. I hate the fact that he is getting ready to retire - even though he deserves to retire - he will be missed by any and all of his patients. It is so difficult to find a good doctor or any doctor lately in this town. He is the BEST!!! He will be missed by this patient. I wish him the best in his next adventure. He deserves it.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Top shelf experiences Dr. O is one in 1 million

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is extremely knowledgeable and remembers my medical history extremely well. He is thorough in his examination and questions. He listens and provides options for treatment. He is open to conventional and alternative therapy. Dr. Ockenfels is an incredible physician and I appreciate everything that he has done and continues to do in his care of me!

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is an exceptionally kind and caring physician who truly goes above and beyond for their patients. Their compassionate approach and attentive nature create a comforting environment that makes all the difference in the care experience. We are lucky to have an amazing physician like him in our community.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
They are impossible to get an appointment with if my children are ill, but on the odd and rare occurance I do get them in the care and attention to detail is amazing.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is an excellent physician and takes time with his patients.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Very good!

Jan 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent service and care!

Jan 18, 2025
Good medicine. Explanations that were easy to understand.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Provides information and concern for health care you can trust.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Sara is a wonderful provider and I'm glad that she is here. I like have someone who really listens to help me and my family.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is thorough and knowledgeable. She takes the time to know me and my health history. I truly depend on her and I’m grateful to have her as my physician

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
She is great

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Sara is so compassionate and caring! We are lucky to have her.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is the best!! He always listens to what I have to say and always does what is best to keep me healthy.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Excellent physician will be missed when he retires.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
That my appointment for my annual physical was everything I needed it to be.

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Good common sense medicine.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
It is excellent!

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Sara is amazing! She really cares about each patient. She makes you feel comfortable during the entire appointment. I tell people to see her all the time! And her MA is amazing as well! The communication between the both of them is appreciated

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Sara takes her time with you and if you have concerns she listens to those and then decides to where to go from there.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I would definitely recommend Sara Hill, she is very thorough and I never feel rushed.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I think Sara is super at her job. She talks directly to you with eye contact and goes above and beyond to help you. Unfortunately she is not taking new patients so telling your friends and family Sara is great doesn’t help them. I am so Happy to be her patient

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is amazing, she really takes the time to listen to you and follows through every time. She's the best doctor I've EVER, in my life been too, and at [age] yrs old and moving quite a bit, I've had many. Jay lynn, her assistant is also a fantastic, caring and sweet person!

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Good

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Dr Okenfel is excellent and so are the staff

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
He listened to my concerns and ordered tests to be done. He personally called checking up on me.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I trust Dr. Mackie and Ellie with my care. They are both kind considerate and knowledgeable as well as prompt in responding to my questions/needs.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

Jan 13, 2025
Dr. Ockenfels and his staff are extremely thorough and professional at all times. Their superlative patient care and bedside manner are second to none. I would highly recommend Dr. Ockenfels to anyone at any time.

Jan 9, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is extremely knowledgeable, easy to talk to, friendly. He is the best PCP for sure!

Jan 7, 2025
What would you tell family and friends about your experience with this provider?
Excellent Billing, despite numerous calls to billing office, MyMichigan billed Medicare instead of the VA as it was supposed to which was very frustrating. The VA ordered all testing, referrals, imaging, surgeries, yet MyMichigan automatically billed Medicare first and VA second resulting in errounous bills, multiple calls to billing.

Jan 6, 2025
Sarah Hill is a very nice and professional person. I like her for my medical needs, and I think she is a very caring person.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
I think Sarah Hill is great! I have been treated by her since the days of Dr. Ganzhorn. I thought the woman who checked me in on the day of my appointment was a bit non-chalant as if she could have care less. She made me feel like nothing more than a patient number. The nurse who worked with Sarah Hill was fine.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Yes!! Dr. Tetzlaff is an excellent doctor and always very respectful.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Finest Family Physician I have had ever. I appreciate the extra care and skills he has as a result of his training as an osteopathic doctor

Jan 5, 2025
What would you tell family and friends about your experience with this provider?
Always has time to listen to you. Has always been able to make sure you understand the results of your lab work and X-rays before you leave. Have been going to him for many years and have not had one complaint yet.

Jan 4, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is an excellent doctor. He is caring, professional, experienced, and always puts the patient’s interest as the top priority.

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Dr T is the best doctor for me. I totally trust him and his advice.

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
He's very caring and knows what he's doing.He will definitely be missed when he retires.