MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)

560 Osborn Boulevard

Sault Ste. Marie, MI 49783 Directions

(906) 632-1800

4.9 out of 5

1,446 verified ratings

1,446 Ratings, 947 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 18, 2025

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Sara hill was courteous and professional. Generally cared about my well being. You should hire more staff like her

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
I like the way she made me feel like I was her only appt that day. It was my first visit with her and she took her time to go over everything at a slow pace making sure I understood everything.

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels and Riverside Medical are the best.

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
That he listens and is very helpful.and friendly

Jul 15, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office and Sara if they were looking for a health care provider.

Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Ockenfels is an awesome doctor

Jul 14, 2025
Dr. Mackie is an excellent physician. He has always been concerned about our health and always follows up on our condition!

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Very kind and patient staff. Sara Hill always listens to what you need to say and always cares. I would recommend the office and especially Sara Hill.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
feel very comfortable with him.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is the best ! He’s compassionate and cares ! Most importantly he listens ! Thank you for everything !

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
I am really pleased with seeing Dr. Ockenfels and his staff. My only concern is he appears to be similar in age to myself and I worry that now that I've found a good PCP retirement may be on the horizon.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Very good Dr

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Excellent service always!

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie and his staff were cordial and very nice and easy to speak with.

Jul 12, 2025
Always pleasant, patient, and helpful. Listens acutely and responds to what she's hearing. Research's thing's she's not 100% sure on to provide the best response/direction.

Jul 11, 2025
She was excellent!

Jul 5, 2025
What would you tell family and friends about your experience with this provider?
She is very knowledgeable and competent

Jul 5, 2025
What would you tell family and friends about your experience with this provider?
She was great! I was worried about having a new primary care provider but she exceeded my expectations.

Jul 3, 2025
What would you tell family and friends about your experience with this provider?
Very professional I really liked Sara I hope to keep her as my primary provider as everyone leaves that I get.

Jul 3, 2025
What would you tell family and friends about your experience with this provider?
I recommend her to everyone that I know is looking for a provider.

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Dr. O is the best. He's been our doctor for over 30 years. Always had our backs and kind and caring.

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Hes amazing

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Kind and funny

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
Sara listened to my concerns and seemed genuinely interested in my health. I hope she is here to stay so she can continue to be my physician.

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
Very efficient office & professional healthcare.

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
He is kind, funny, just a excellent Dr.

Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Willing to listen and work with you to make a plan forward regarding health issues.

Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Great experience! Would recommend it to anyone

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
She is a great provider

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Best provider I have ever had!

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Very efficient

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is a caring and excellent doctor. We are very happy that he is our family doctor. Each visit to his office was very pleasant . He would also call to tell us the test results as soon as he got them even on a Saturday. We have been very impressed with what Dr. Mackie has provided for us over the years: good care and sound medical decisions

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie, Ellie, and all office staff are always kind and professional! I highly recommend this office for medical care!

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
He's the best!!

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
He’s a great dr

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Dr.Macki is a good Dr… very easy to understand..

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
He seemed very experienced but competent. Willing to help find answers for my issues and I felt genuinely cared for by this provider. I’m excited to have him on my care team and to get everything handled personally with his support. Been a long time since I’ve felt heard by most doctors I’ve seen.

Jun 24, 2025
What would you tell family and friends about your experience with this provider?
Very caring and concerned physcian!!

Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Great exam and bloodwork results (taken) all staff very friendly and professional. I am very grateful to have Dr O as my primary physician!

Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is excellent in all he does. Unfortunately the support staff is not as good as it used to be.

Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Very good experience

Jun 22, 2025
What would you tell family and friends about your experience with this provider?
Dr Makie is awesome!!!

Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Very good care

Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Always a good experience.

Jun 20, 2025
What would you tell family and friends about your experience with this provider?
He is the best Dr. I would recommend him for all your needs. Can talk to him about anything.

Jun 19, 2025

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
Great doctor

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
He treats you like a person not just a patient. Always willing to take as much time as you need to talk and treat.

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I have Dr. Ockenfels for years and have always trusted him and I still do. I appreciate all he does for me and my health care!