MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,255 verified ratings
1,255 Ratings, 869 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 14, 2025
John Ockenfels, D.O.
Excellent Physician with a great caring personality.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
My family were well pleased with the experience I received from the entire staff of provider. It was much appreciated by all. Thank You!
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
She great but overworked. A six month follow up was scheduled for 9 months because that is the next available. Michigan is going to burn her out.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
It was easy and painless.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Ockenfels, is the very best Dr in the Sault. He has always been attentive, truly listening to my concerns, and I know that he will move Heaven and earth, to make sure that you get the best care available.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Excellent service!
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Well mannered and respectful. He was able to gather information both directly and subtly. He engaged me in conversation on current events that seemed off topic and inconsequential until I realized that, since this was my initial interview with him and I am a retired senior, he was probably checking how I responded as a quick, cognitive test. Respect.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
I will miss him!
Nov 11, 2025
What would you tell family and friends about your experience with this provider?
I have referred several friends to Sara hill. She is very thorough, a good listener and knowledgable. Best physicals I have ever had
Nov 11, 2025
What would you tell family and friends about your experience with this provider?
Listens to all concerns and explain change of meds to help with patient care. Able to contact Dr with any issues and dr follows up to answer all questions in timely manner.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Very professional and knowledgeable- listened carefully.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
She's awesome, listens to your concerns and encourages you.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Dr Mackey is a very good doctor. I would recommend him to anyone
Nov 9, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is an incredible Provide and a genuine human being. I HATE that his is switching practices. The new nurse that assisted us (Brenda) this day was VERY nice and kid friendly. I appreciate her! The person at the front desk upon check-in (was not able to catch her name) was not friendly and should not be the first person there to greet you when you get there. She did not smile, was very short, and barely made any eye contact.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent in listening to my concerns. Made it easy to discuss personal issues..... Top notch provider
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Thorough and competent care
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is the greatest! She is knowledgeable, considerate, caring, and thorough. Tremendous health care provider!
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
That Sara Hill is Excellent and that she is caring and listens to what your concerns are every time. She is very pleasant and a very Happy person and makes me feel very comfortable.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
They listened to me & did not rush through the wellness check.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
I think Sara is wonderful and very thorough.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Really good Dr
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Always professional
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
I was very impressed with my care
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Dr O is a great doc. He's taken care of myself and my family for over 30 years. He's compassionate, knowledgeable and patient. He truly cares about what you have to say and how your symptoms are effecting you and the people around you. Maybe could learn a great lesson from this doctor.
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Dr.Mackie was fantastic per usual. MA was kind. Front desk staff left something to be desired. One was using her cell phone the entire check in process.
Nov 6, 2025
Very good experience she listened to what I had to say. Only wish I could have labs done there, like I use to be able too.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Very friendly , respectful and listens. Would be nice if labs could be done while I was there, like I used to be able too.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill and her nurse provide excellent care. They are very kind , thoughtful and I would recommend Sarah and the office staff to any of my friends and family !
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Nurse Carolyn was excellent and very kind. Great experience for an elderly person!
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Very good. And if needed good referrals were given.
Nov 5, 2025
What would you tell family and friends about your experience with this provider?
I would tell my friends and family that Sarah. Hill and her staff is top. Shelf, they absolutely care. And they have the knowledge to back up that care. You're treated like family, it's a wonderful experience. As good as it can be.
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
I advise Sara Hill to others
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Very good
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
That he is thoughtful and listens toy concerns. He makes sure to get my opinion on any medicines or care that he diggests
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Very caring and helpful
Nov 2, 2025
What would you tell family and friends about your experience with this provider?
Sara is the best!
Nov 2, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is an asset for this hospital. She is personable and efficient.
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
I think if they’re looking for help care, they should try Sarah Hill. This was my first appointment with her as she’s taking over for Dr. T. It was a very good experience and I would recommend her to others. Looking forward to working with her in the future.
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
Sara and her nurse are very caring
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider who is kind, caring, compassionate and offers alternative solutions to concerns., thoroughly answers questions and provides an integrated approach to care.
Oct 31, 2025
Excellent. She was friendly, knowledgeable and thorough.
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Very supportive!
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Very good visit
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Sara hill is a wonderful provider she listens she is patient and supportive she takes an interest in me and my health
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
I like my new provider. She was kind, informative, and easy to talk to and very thankful to have her on my team.
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
She is THE BEST!
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Always felt comfortable and at ease when I visit Dr.Mackie’s office.Easy to talk too.
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
I'm so glad to have Sarah Hill as my health care provider. My appointments always go well with her. She is knowledgable about my health concerns and easy to talk with. Sarah is also a good listener and has empathy, which I really appreciate.
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
Best doctor in the Sault. Excellent care.