MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,021 verified ratings
1,021 Ratings, 692 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive primary care at MyMichigan Primary Care: Sault Ste. Marie. Providers—especially Dr. Ockenfels, Sara (Sarah) Hill, and Lisa—are described as excellent listeners, knowledgeable, and thorough, with long-term relationships and strong trust. Staff are viewed as friendly and professional. A few comments note difficulty scheduling urgent or same-day appointments by phone. Highlighted clinical actions include ordering X-rays and referrals; one comment credits a provider with saving a life.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 15, 2026
John Ockenfels, D.O.
Very good dt
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great service
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Hes good and I just started seeing him a few months ago hes really good and belive me I have alot going on 31 stints triple bypass heart failure 3 times cancer of my lung Colin cancer right and lift hip real bad and other things hes right on top of it glad I got the chance to get him
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Having Sara Hill as my primary health care provider gives me peace of mind concerning my health care needs. Sara is very through in reviewing past records and following through with changes as needed.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I had a great appointment with Lisa. She was pleasant, professional, and knowledgeable. She was also a good listener and explained things well relating to my health. I would highly recommend her!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent care with everyone in the office.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Very professional and great communication skills
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend, the ONLY doctor I've ever had that seemed personally invested in their patients care, it didnt seem as though he was at work when I was being cared for by him or his staff. I have never experienced this level of investment before from ANY primary care doctor before.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
very good
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
She is amazing. On top of everything, always ready to help in any way when there is a health crisis and even if there is not one.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I really like Sara and feel she listens to me and takes my concerns seriously.
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Sara is the best and have recommended her to people I know and now is one of her patients and they are happy with her too.
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is an asset to MyMichigan. He’s thorough, extremely knowledgeable, and professional.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
The care I receive from this office is always fantastic!
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is a great doctor and would even do more except for the corporation.
Apr 7, 2026
What would you tell family and friends about your experience with this provider?
From my first time meeting her and into every appointment she listens to everything I have to say and is very personable and understanding to concerns and help set goals for the next appointment to stay on track
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Dr O is an amazing doctor. Wish I could see him all the time. Sits and listens!
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Great Dr
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, concerned, caring and knowledgeable. Excellent diagnostician.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Lisa and staff were wonderful and I would recommend them. Thank you
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Very caring person.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
She’s very thorough and listens to your concerns. She’s an excellent provider.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Sara was s great.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
I felt very comfortable and heard! I had a heart experience. This was my first appointment with Hill, and I was very happy with it.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Outstanding experience
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
5 star, 1st class in every way, shape, or form. The best!
Mar 27, 2026
She always listens and takes as much time as needed. Very helpful.and knowledgeable.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
We (my late mother was also under her care) always received good care there. Sara Hill has always been great and I would recommend her.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is always so compassionate and professional. I feel that she genuinely cares about her patients. We are so fortunate to have her.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Sara. She is very professional, compassionate, knowledgeable and takes the time you need with your health care provider. I am blessed to have her.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Sara is very thorough and knowledgeable about my past and current healthcare and listened to all my concerns. I would have no reservations about recommending her to others.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Best doctor ever would recommend to family and friends always!!!
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
That John Okenfels is the best doctor in town his is caring and very understanding with our son and I have the utmost respect for him!!! He is amazing at understanding my sons condition he is non verbal autistic and still gets his medical care going right!!! He also has 2 more of my [AGE] children and he is so good to them all I give him an A+!!!!!
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
She takes the time for all of your health concerns.
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Dr.Ockenfels is absolutely the best. I went on vacation and forgot one of my medications. I texted Dr.Ockenfels on a Sunday and he managed to get me my needed medications. How many other doctors would do that for their patient!
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I love the amazing care team at Heritage. Shout out to Connie who is so attentive.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
He has listened and done what he can for the arthritis in my knee, I can walk, garden and do things I love because he cared.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great doctor, would recommend !!
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
She is a very good person and provider. Easy to talk to and she listens to all my concerns. I would certainly recommend her.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Love Sara but she only can see me for my 6 month checks. Anything other than that we must go to walk-in or ER. Grrr
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Sara makes you feel that you are the only person in the building , listening and giving you her undivided attention.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
He always has gone above and beyond to help me out. He has even called me on the weekend to be sure of what we talked about was working.
Mar 17, 2026
Sarah is friendly always knows what she's talking about always has time for you and she really listens she really does care what you have to say she is the best!! Oh and one more thing she doesn't hurt you she lets you take your time
Mar 17, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that she's friendly she listens I mean she really listens to you and she really cares she's the best
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and professional
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
I have told them that Sara is the best. She always makes me feel at ease.