MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,089 verified ratings
1,089 Ratings, 737 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive primary care at MyMichigan Primary Care: Sault Ste. Marie. Providers—especially Dr. Ockenfels, Sara (Sarah) Hill, and Lisa—are described as excellent listeners, knowledgeable, and thorough, with long-term relationships and strong trust. Staff are viewed as friendly and professional. A few comments note difficulty scheduling urgent or same-day appointments by phone. Highlighted clinical actions include ordering X-rays and referrals; one comment credits a provider with saving a life.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 3, 2026
Sara Hill, F.N.P.-C., M.S.N.
Sara took time, heard me, and gave me respect. She is a Godsend to this practice and to me.
Jul 24, 2026
Sara is very caring and very helpful...I wouldn't go to anyone else...
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
I am privileged to be a patient and am thankful i have a care giver who cares they are scarce where we live!!!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
We are fortunate to have caring providers stay in our community to serve as John has.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Wonderful doctor, I have gone to him for years and always had no trouble with him, Just feel his hands have been tied since going under MyMichigan Corp. You don't even have him when you are admitted to hospital, they have some doctor on contact from all over to see you and knows nothing about you. So when you see this other doctor for the 10 minutes allotted, they don't know anything about your history and really are no help unless it is something obvious. The staff does what they can with what they are permitted, but they don't have urgent care anymore as the corp. wants you to go to a clinic so they make more money. I really feel the Corp. is not out for the patient anymore as they are for the almighty dollar, which is leaving a lot of people doling without medical care when they should be having it. '
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent care best doctor ever and additional staff (ALL). ☺️
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Sara is excellent and an amazing listener.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
I’m very happy with my experience with this provider. I would totally recommend her to someone else.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is amazing.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
I would suggest they go here
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and professional
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable & precise on a plan for my care!!
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Superb medical provider. Worked my medical problem until we found the solution.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is great!
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
I always have wonderful care when I see Sarah and her staff. They are truly the very best and I feel they all really care about my health issues. They should all be given a huge Pat on the back for all they do.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Sara is awesome. Super attentive and knowledgeable
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
I received very good care
Jul 13, 2026
Great personality and she listens
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Sara is always willing to provide feedback and answer any questions you have.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
My whole family already sees her.She has a friendly personality ask questions and listens to your concerns.
Jul 12, 2026
What would you tell family and friends about your experience with this provider?
Excellent care !!
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
She is amazing!
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Took time to listen to and answer my questions. Had suggestions for health improvements.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
He is the best! Always has answers . Love that he puts injections in my thumb and shoulder to relieve pain.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
They care and always listen and give great advice. 10/10 place and will always contact them for medical advice
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend them.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
I was initially nervous when Dr. Tetzlaff left. Sara Hill was polite and professional the first time I saw her and was immediately put at ease. Her staff was pleasant. They are all attentive and seem to honestly care about their patients.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Sara is very knowledgeable and listens to me. She always is thorough.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Always fantastic service and care
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Lisa is an excellent pa. Very personal and interested in her patients. Recommend her highly!
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I always recommend Sara to other people. She is very nice, very professional and listens to me . I always leave with all of my questions be fully answered. You need more great people like her.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Sara is an excellent provider. She is compassionate and knowledgeable. Very easy to talk to and very informative.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
excellent
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
They know what they are doing and did suggest a new procedure that we hope will help.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Sara is excellent, I would always recommend her to anyone. Sara is very caring & compassionate.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Sara is great, she listens to me. She always comes back with an explanation or suggestion to help me.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Sarah Hill is a very good nurse practitioner very friendly,very helpful ….
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Good concerned provider
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful and wish there were more like her and highly recommend her!!!
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is a very caring, thorough, excellent, professional. She listens to your issues and offers options for treatments. She is diligent about scheduling necessary diagnostic labs and tests relating to medical issues. I have total confidence in her superior judgement.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels and his nurse Connie were both very kind, courteous, and professional. They treated me very well, and took the time to ask questions and explain things to me in detail. I was very pleased with my experience there!
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
I trust Dr. Ockenfels with all my medical needs. He's always ready to answer my questions and has answers .
Jul 1, 2026
Dr Ockenfels has been our family physician for over 30 years and we are so grateful that we went to him. He is not afraid to refer us to another physician who may have better experience in our problem. We highly recommend him.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Definitely!!
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Dr Ockenfels is an excellent doctor and we are so grateful that he is our physician. He also has a great nurse, Connie, who is very much a professional and also a very good listener. She makes sure that our prescriptions are taken care of. Kudos to his office!
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is the best , I couldn’t ask for for better care. Dr. O also always has excellent nursing staff and the young people he has in the front office are very good.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Great service
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Sara best physician in the area probably the world
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
I believe that Sara and her staff will take very good care of you.