MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,070 verified ratings
1,070 Ratings, 714 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive primary care at MyMichigan Primary Care: Sault Ste. Marie. Providers—especially Dr. Ockenfels, Sara (Sarah) Hill, and Lisa—are described as excellent listeners, knowledgeable, and thorough, with long-term relationships and strong trust. Staff are viewed as friendly and professional. A few comments note difficulty scheduling urgent or same-day appointments by phone. Highlighted clinical actions include ordering X-rays and referrals; one comment credits a provider with saving a life.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 22, 2026
Sara Hill, F.N.P.-C., M.S.N.
She is thorough and knowledgeable, and shares that.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Completely satisfied!
May 20, 2026
What would you tell family and friends about your experience with this provider?
Recommended there office to a friend
May 20, 2026
What would you tell family and friends about your experience with this provider?
Lisa was very helpful and professional asking questions concerning my health issues and suggested possible treatments and suggestions for my concerns! Would recommend her and the urology team to anyone!
May 20, 2026
What would you tell family and friends about your experience with this provider?
Sara is amazing, very attentive and caring. Her clinical staff is very friendly and knowledgeable. I always leave feeling like I've been taken care of. The front desk girls, Katey and Gracia are the absolute best as well.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Sara is always kind and listens
May 20, 2026
What would you tell family and friends about your experience with this provider?
She was kind and courteous. Listened well and followed up with more questions to further understand my concerns. I will definitely go back to her.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Get him if you can
May 19, 2026
What would you tell family and friends about your experience with this provider?
The best care
May 19, 2026
What would you tell family and friends about your experience with this provider?
That she is very Pleasant woman and very nice too! I also enjoy going and talking to Sara Hill.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Fantastic
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very caring and listens to what you have to say.
May 18, 2026
What would you tell family and friends about your experience with this provider?
That I’d highly recommend their services
May 18, 2026
What would you tell family and friends about your experience with this provider?
She listened carefully and put my mind at ease, since I had never been referred to urology before. Extremely nice practitioner;an asset to our small community!
May 18, 2026
What would you tell family and friends about your experience with this provider?
They are wonderful and I would recommend them.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Certainly I can't say enough good about Sarah as my provider
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very thorough
May 18, 2026
What would you tell family and friends about your experience with this provider?
Good doctor
May 18, 2026
What would you tell family and friends about your experience with this provider?
Pleasant. Relaxed. Easy to talk to. Readily answered all questions. Took his time and didn’t rush through the appointment.
May 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is the best
May 16, 2026
What would you tell family and friends about your experience with this provider?
Lisa is a very kind and concerned provider. She is thorough in getting the information she needs to better understand your situation and determine the next steps needed.
May 12, 2026
What would you tell family and friends about your experience with this provider?
Great care
May 12, 2026
What would you tell family and friends about your experience with this provider?
Sara is very thorough and she listens to me.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Sara is an amazing provider! She takes the time to talk through the care plan and listens to my concerns. If I'm not comfortable with something, we talk it through and come up with options. Sara truly cares about her patients and treats them like friends.
May 9, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them for their own care if they were looking for a family doctor
May 9, 2026
What would you tell family and friends about your experience with this provider?
Very happy with my care and service.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Dr O is just the best
May 7, 2026
What would you tell family and friends about your experience with this provider?
Sara is a wonderful NP. She is knowledgeable, thorough, and positive.
May 6, 2026
She is very very good
May 4, 2026
What would you tell family and friends about your experience with this provider?
very down to earth, no i'm a doctor ego. listens to your questions.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels is a very caring and compassionate provider, I always feel listened to when I am being seen.
May 2, 2026
What would you tell family and friends about your experience with this provider?
I have recommended Sara to many friends.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Lisa was excellent
May 1, 2026
What would you tell family and friends about your experience with this provider?
I was a bit nervous after Dr. Tetzlaff retired. He was my primary care provider for over 30 years. He suggested that I consider Ms. Hill as my pcp and I am glad that I did. She is knowledgeable, attentive and concerned about my well-being.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Always a great experience with Sara and her staff. The 2 front desk staff are always so pleasant and helpful, the MA was very efficient and pleasant. Sara is always very attentive and a great listener. She does not try to push anything like medications or immunizations. She is very open to other beliefs and personal preferences.
May 1, 2026
What would you tell family and friends about your experience with this provider?
If they need a provider in Sault Ste. Marie, ask for Sarah Hill
May 1, 2026
What would you tell family and friends about your experience with this provider?
My visit with Sarah Hill is always great. She provides professional personalized medical care answering all my questions.
May 1, 2026
What would you tell family and friends about your experience with this provider?
John has a great bedside manner seems knowledgeable on the topics that were presented.
May 1, 2026
What would you tell family and friends about your experience with this provider?
The doctor may see many patients in situation like mine buy i felt vulnerable and didnt appreciate the Dr's approach to my health. I left very discouraged, and I don't have interest in receiving care from him again. I understand he is spoken highly of and I may be a "one-off", but Im not interested in returning
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels and all the staff are friendly and attentive. He listens carefully and answers all my questions. He is extremely knowledgeable.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional as well as his nurse.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels was very kind, caring, and informative; kudos also to his nurse, Connie.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Dr Ockenfels and Connie provide health care “the old fashion way.” Their compassion is not experienced from others at MyMichigan.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and compassionate
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
She is professional, knowledgeable, friendly, thorough and respectful.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Sara was very good at listening to me about my health concerns. She provided information and provider referral suggestions, if I chose to receive additional testing or consultation.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. O and his team are excellent!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Sara Hill is excellent.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Then I was very pleased with her
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Very sensitive to what patient has to say. Kind. Thorough.