MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,220 verified ratings
1,220 Ratings, 841 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Sara Hill, F.N.P.-C., M.S.N.
Absolutely delightful. I feel heard, I feel cared for, I feel lucky to be able to see her.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
She is an excellent provider. She always listens and is very kind.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
I have refered people to doctor O on several occasions.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
The team’s great
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is great!!!
Oct 14, 2025
What would you tell family and friends about your experience with this provider?
Excellent medical care I would refer him to anybody
Oct 11, 2025
The Best!
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended Sarah Hill. She offers excellent healthcare.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Dr Ockenfels, His nurse Connie and all of the people working in this office are caring, kind, and most important do a great job. They take their responsibility to provide the best care.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I was treated as a person not just another patient. She was polite friendly and showed concern about what I was going through. She answered all my questions and did an excellent job.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Best doctor or np in town
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Good but busy and corporate ties his hands
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
The Heritage team does an amazing job. Shout out to Sharon, Jeanette, and Sara. Y’all are doing awesome!
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Every one here knows he is awesome as a doctor in this community
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
I am very satisfied with the care from that visit and confident I'll get great care in future visits.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Sarah is an amazing provider, very thorough, easy to understand and gives me the time to ask questions. Sarah listens to my concerns and we come up with a plan together.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
He is good
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Always professional and the quality of care top-notch. Always exceeds my expectations!
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie has always been professional, caring, thorough, and efficient. I think the care I have received through the years has been excellent!
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
I was surprised that I could get in so soon and that Dr. Mackey continued to give me the excellent service and care that I am used to receiving from this facility.
Oct 7, 2025
What would you tell family and friends about your experience with this provider?
You will get excellent care here, no worries.
Oct 7, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience.
Oct 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. O is always amazing! Very informative about your care and makes seeing a Dr. a good experience!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
She is thorough in piecing together my history and in suggesting changes I can make to better my health. I do not feel as if my concerns are disregarded as "just being old". I appreciate my time with her and come away with an encouraging plan that will improve my quality of life.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
She always listens and offers advice as needed. I have used this office for many years and as a senior citizen I am always shown respect.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor!!! Connie is really great too
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Dr Mackie is the best doctor that I have ever had!
Oct 5, 2025
What would you tell family and friends about your experience with this provider?
Lisa is professional and committed
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
He is an Excellent Dr
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
The blaring rock music in the waiting room was obnoxious.
Oct 3, 2025
Wonderful caring person. I recommend her to anyone wanting great personal care
Oct 3, 2025
She is a very thorough and professional provider
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Lisa and the assistant plus the office staff are top shelf. I've already suggested to my friends that they need to check them out.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Dignified and respectful and empathetic.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
They would feel at ease with Sara and her team.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
She was very with questions and answers
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
She has always been attentive and takes time to answer questions, explain, and help with solutions.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Sara is a very caring provider. She always listens to what I have to say.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
great service & caring
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Mackie and his team especially his nurse are the best of the best at my Mich
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie is amazing, that is not the issue. The issue is when you call the office no one answers the phone. I waited on the line this morning just over 25 minutes until I just left a message. No one even picked up and asked if we could hold. My last appointment this was brought to the attention of the desk staff. The woman who was spoken to said that they are very busy and can't answer everything. I then asked to change the contact number from my husband's to mine. I was told "No, you are being rude and I will not do it and that'll have to wait". This is why we will be leaving this practice after over 17 years of having Dr. Mackie caring for our children. This practice has good from a great family small town feeling, to a big city low family feeling. Basically a hurry up and get the bodies through. It is just sad the family practice that I have been going to since my birth had turned into this after selling to My Michigan.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Mine has been the finest experience with the entire team Everyone is so kind, caring, efficient, and available for my needs. I’ve been most fortunate to have Dr Mackie for my physician. And his staff for other aspects of caring.
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
Lisa and the staff were efficient, caring and very professional.
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
Lisa was very thorough and explained everything to me. I would recommend Lisa
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
She explained and listened to our needs she did excellent job tell her thanks
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
Always received excellent care from Dr. Mackie’s office.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend her
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Sarah Hill is caring, compassionate & always meets my expectations. I have a lot of things wrong with me & she tells it like it is & what I need to do to get my health under control. I appreciate everything she dies for me.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
She listen to what I have to say. She is very compassionate toward the patients!
Sep 29, 2025
Very professional.learned a lot. Highly recommend!