MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
1,525 verified ratings
1,525 Ratings, 939 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2025
Robert Mackie, M.D.
Great
Mar 28, 2025
Dr. Ockenfels, is the best, there are none better!
Without Doctor O. my wife would not be alive, the Lord has certainly used him in a marvelous way.
[Name]
Great
Mar 20, 2025
Great doctor but don't care for the new administration. Dr. O is very caring for patients but administration more worried about money.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Nice experience
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is always great. I have been a patient of riverside for 30 years and am very grateful for the great care I receive. I plan on continuing with Sarah Hill NP after Dr. Tetzlaff retires.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Do not hesitate to deal with Dr. T if you need a doctor.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
He is nice and he explains thigs
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
It was excellent care
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Great doctor
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill does an Exceptional job đź‘Ź
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Listened carefully and thoughtfully asked follow up pertinent questions.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
This was just my first visit. But it was very pleasant, and I am not nervous or scared to return. I would recommend anyone I know to come here.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
The best
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Excellent. It will be a lost to me and Sault MI when he retires.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Took the time to hear my concerns.
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Sara is an excelled PA. I am so happy to have her. Her nurse is very pleasant and thorough also.
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Dr, Tetzlaff is an exceptional doctor. I have been a patient of his for over 40 years. He is retiring and I honestly can't imagine anyone else being nearly as great as he is. Filling his shoes will be extremely difficult. Good luck Dr. T. I wish you the best!
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff was very helpful, as always, in offering options to address my problem. He is also excellent at returning portal text messages which I greatly appreciate. His nurse, Connie, explained why a mail order prescription request was not received, and I will relay that reason back to their customer service. I also want to give a major shoutout to Brenda(I believe she is the triage nurse) who was so caring and helped me through a very high blood pressure time, being a liaison to Dr. Tetzlaff, promptly returning phone calls and solving a prescription refill issue. Brenda should be commended on the excellent job she is doing in her position.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
They try there best to help your needs.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
I have always TRUSTED Dr. Ockenfels with my care since the day he moved to town‼️I wouldn’t want any other doctor if I can help it!
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
That Dr. Ockenfels and his staff is the best of the best.
Mar 14, 2025
Sarah Hill is very kind and task oriented. Extremely helpful.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Offered a same day appointment
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Lisa Tetzlaff & the staff were excellent.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill could not be a better medical care provider. Her manner is very kind and she stays on task in a timely manner.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Sara is great to go to & I would highly recommend her. The only issue I have is the fact that I was told my insurance didn’t have MyMichigan as in-network but I have verified that Sara & the facility are in fact in-network.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
best provider I ever had
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Yes, I have told others and yes, they are going to Dr. O him and his staff are excellent with me, husband, my father and my brother. He took my father in who is now [age] next month when his doctor didn’t have hospital visit, he never hesitated once to take care of my dad and the staff is excellent. I really liked his intern and I hope you can keep him in this area. He’s a young man from the Soo, who wants to stay here. I am hoping that this can happen. we need our young people to want to be in their hometown.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mackie and Ellie are awesome. They have been my health care providers for many years. They are such an asset to this community.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Great
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
The staff and Dr. Ockenfels are totally awesome. The best.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor! always listening to my concern's, asks lots of questions,genuinely cares about trying to help with health issues.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor !
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Good doctor
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Excellent service and would recommend them
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Sara is amazing, she is a great listener and is very easy to talk to. My daughter does not like going to the doctor, but she easily opened up to Sara and talked to her like a friend. The front staff is so welcoming as well, Katey is such a bright face when you walk in the door and Sharon the MA is so sweet.
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Everything went well. Follow through excellent. Suggested Doctors I could consider for possible treatment.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Overall i was very pleased with my appt and te outcomes.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Absolutely, Dr O is an amazing doctor and a asset to My Michigan
Mar 8, 2025
Best Doctor in MIchgan !!!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
It was a positive experience.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara is the best, very caring, and is a great listener.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is wonderful at her job and would recommend her to anyone.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Sara is always patient and thoroughly answers all my questions and explains issues in a way that I understand.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tetzlaff is and always has been excellent. The people who work at Riverside are great. My Mich Health is not great. It is terrible compared to what it was as War Memorial. God help you if you have to go to the emergency room.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
The hospital is losing a great doctor..have had the pleasure of entrusting my healthcare to Dr. T for over 40 years
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with care given
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Rob has got my health issues taken care of for 15 years now and I am very thankful for his professionalism and dedication to my health. Thank you!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Dr Mackie is a great Doctor, I highly recommend him , he is thorough, and cares about his patients and the patients Families! He is the best Doctor I have ever been to see!!!