MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)

560 Osborn Boulevard

Sault Ste. Marie, MI 49783 Directions

(906) 632-1800

4.9 out of 5

1,265 verified ratings

1,265 Ratings, 872 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
One I find very knowledgeable, kind,listens to you,friendly, and highly recommend.

Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill takes helps me address my health issues.

Dec 6, 2025
What would you tell family and friends about your experience with this provider?
This was my fist time seeing her and would recommend her

Dec 6, 2025
What would you tell family and friends about your experience with this provider?
A+

Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is a great provider. She listens, talks through any concerns I have and answers my questions. She is also caring and empathetic.

Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Sara is amazing she cares so much Sara has checked on me in times I shouldn't have been left alone she has saved me a time or 2 without even realizing it

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
From my first visit with Sara she made me feel very comfortable and at ease. I was able to open up with her and work through my health concerns with no judgment and continued guidance through the portal between visits.

Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Sarah is the best

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Sara has always made me feel valued and cared for

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Great doctor, very courteous

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Have already referred one friend.

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Sara and her staff are wonderful!! Scheduling through MyMichigan and her availability are satisfactory. Made an appt with Sara for routine follow up and received an appt 2 months later. She is very busy and overbooked with patients it seems.

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Amazing care. Always takes the time needed to review and help if needed. I consider her my advocate and would be lost without her help

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Very caring doctor always listen to you and your needs as a patient

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and concerned.

Nov 30, 2025
What would you tell family and friends about your experience with this provider?
Very good listener and very helpful, explains things about my health and how to manage it better in ways that I can relate.

Nov 29, 2025
What would you tell family and friends about your experience with this provider?
Sara Hill is very good and I appreciate her very much. She listens and offers solutions to my issues.

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
very friendly and professional, listened to and addressed my concerns

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Joyful, kind, knowledgeable, a good listener

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
I recommend Sara Hill to everyone. She is excellent and I'm very happy with the care I receive.

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Best doc in the area!

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
One of the very best physicians in Sault Ste. Marie, MI. A extremely professional organization.

Nov 27, 2025
What would you tell family and friends about your experience with this provider?
I very much enjoy having Sara for a provider...she listens to any problems I may have and tries to find a solution.

Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Sara is very professional and knowledgeable. Very nice person!

Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor. He’s a great asset for MyMichigan

Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels and his staff are always answer all my questions & concerns and never make you feel like you’re wasting their time.

Nov 27, 2025
What would you tell family and friends about your experience with this provider?
I trust Dr. Ockenfels with all my health care needs. He always respects what I have to say and listens to my concerns.

Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Lisa Tetzlaff seems very knowledgeable. I would recommend her , highly !

Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and comprehensive. Outstanding listener. Asks relevant questions about my health. Very respectful towards all. Have recommended her to others.

Nov 26, 2025
What would you tell family and friends about your experience with this provider?
That Dr Okenfeld is a good doctor. I like that he is knowledgeable about supplements not just pharmaceuticals.

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
This was my first appointment with Sarah and she is fabulous. Brenda was great as well.

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
I’ve been a patient of Dr. Ockenfels a long time and he’s always been very easy to work with and always answers my questions so I would recommend him to anybody.

Nov 24, 2025
What would you tell family and friends about your experience with this provider?
She listens to my questions and responds with not only knowledge but concerns for what would be of the most favorable results for my problem.

Nov 20, 2025
What would you tell family and friends about your experience with this provider?
I truly loved how Lusa listened and wanted to help hearing my back story she wanted to move forward and get my health and my concerns on track. The nurses where great as well reached out to check on me after id called.

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
A very professional Dr and staff.

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Connie does an amazing job taking care of patients even under the pressure of a Monday. Thank you to the entire team!

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
I never felt rushed throughout the appointment. He listens, asks appropriate and pertinent questions, and seems to genuinely care about my health and wellbeing. Dr. Ockenfels provides time, energy, and knowledge that is second to none.

Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Outstanding!

Nov 16, 2025
What would you tell family and friends about your experience with this provider?
Very good service

Nov 16, 2025
What would you tell family and friends about your experience with this provider?
That I have great confidence with Sara Hill

Nov 16, 2025
What would you tell family and friends about your experience with this provider?
That Dr. Ockenfels is an excellent doctor with a terrific staff.

Nov 14, 2025
Excellent Physician with a great caring personality.

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
She was excellent...listened and explained everything..

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Always excellent

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended.

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Has a good understanding of prescription and over the counter meds and their interactions. Supportive in making contact as soon as possible either by phone or in person. Shares pertinent lab work as soon as it’s available. Works at trying to solve the medical problems as they arise and offers various options to resolve issues. Shows genuine patient concern.

Nov 13, 2025
What would you tell family and friends about your experience with this provider?
My family already sees this provider. We are very satisified with her care.

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
My family were well pleased with the experience I received from the entire staff of provider. It was much appreciated by all. Thank You!

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
She great but overworked. A six month follow up was scheduled for 9 months because that is the next available. Michigan is going to burn her out.

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
It was easy and painless.