John Ockenfels, D.O.
Family Medicine
560 Osborn Boulevard
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
395 verified ratings
1 Location
MyMichigan Primary Care: Sault Ste. Marie (Heritage Building)
560 Osborn Boulevard
Sault Ste. Marie, MI 49783
395 Ratings, 262 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Ockenfels is widely praised for being caring, attentive, and highly knowledgeable as a long-term primary care physician. Patients frequently note his listening skills, thorough explanations, and willingness to follow up after hours. The office staff and nurses receive positive mentions for professionalism and kindness. A few comments note access challenges tied to organizational rules and difficulty scheduling urgent visits. Several patients credited him with life-saving care and effective diagnostics (e.g., X-ray/MRI referrals, orthopedic manipulations).
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 15, 2026
Very good dt
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Hes good and I just started seeing him a few months ago hes really good and belive me I have alot going on 31 stints triple bypass heart failure 3 times cancer of my lung Colin cancer right and lift hip real bad and other things hes right on top of it glad I got the chance to get him
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is a great doctor and would even do more except for the corporation.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Dr O is an amazing doctor. Wish I could see him all the time. Sits and listens!
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Great Dr
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, concerned, caring and knowledgeable. Excellent diagnostician.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Outstanding experience
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
5 star, 1st class in every way, shape, or form. The best!
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Best doctor ever would recommend to family and friends always!!!
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
That John Okenfels is the best doctor in town his is caring and very understanding with our son and I have the utmost respect for him!!! He is amazing at understanding my sons condition he is non verbal autistic and still gets his medical care going right!!! He also has 2 more of my [AGE] children and he is so good to them all I give him an A+!!!!!
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Dr.Ockenfels is absolutely the best. I went on vacation and forgot one of my medications. I texted Dr.Ockenfels on a Sunday and he managed to get me my needed medications. How many other doctors would do that for their patient!
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I love the amazing care team at Heritage. Shout out to Connie who is so attentive.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
He has listened and done what he can for the arthritis in my knee, I can walk, garden and do things I love because he cared.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great doctor, would recommend !!
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
He always has gone above and beyond to help me out. He has even called me on the weekend to be sure of what we talked about was working.
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
He'd very attentive and caring. Totally focused on my health concerns.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
One of the best
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
My dr is really good I was worried till I talked to him a couple times I have alot going on with my health most dr dont know where to start and him and a pair I had in westbranch was the best ❤️ and if u look at my health u will know what im talking about and he is right on it all I can say is Ive worked all over the states had alot of dr and him and ashley from westbranch are good hope midmichigan don't ever lose them
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Great
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
A+
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
I was so pleased, I didn't think Doctor 's were giving that type of care anymore.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
He's good
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
The office needs to communicate with the doctor better. I have called numerous times and left messages many times trying to get answers from my doctor. Staff never return my phone calls. When I spoke to the doctor about why couldn’t he answer my questions and get back to me and why couldn’t he send my refills through for me his answer was that no one related the message back to him. Very poor communication in the office and it needs to be addressed asap in my opinion. Peoples medical needs are NOT being met when meds are not being sent in. Very disappointing
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ockenfels takes very good care of me and my husband. Unfortunately he does not take new patients at this time. But we do praise him to others of how well we are cared for.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
He's the Best
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Nice, listens, all around good doctor.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
They know that Dr O is the best doctor in Sault Ste Marie because I’ve told them.
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Does a good job.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Office needs more staff to be able to answer calls as they come to the office with less hold time. The individuals and providers there are fantastic, but not being able to speak with a human on the phone to arrange care is not comforting and relying on a message is not confidence inducing even with automated follow up. Unfortunately, due to the lack of providers it has also been difficult to get an appointment for other care needs beyond my yearly physical.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
highly recommended
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
He is the best.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Compassionate and understanding
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Ockenfels has been my doctor for many years and I find him very professional and very friendly. I highly recommend him.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
I have had Dr Ockenfels for over 30 + years as a PC provider, both my family and mine. I could not ask for better care. One of the best for sure!!
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
I WOULD RECOMMEND DR. OCKENFELS TO ANYONE LOOKING FOR A FAMILY OR PERSONAL DOCTOR.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
He is the best. He cares .
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
In my 30+ years of experience with Dr. Ockenfels, he has always made me feel that all aspects of my health and well-being are very important to him. I have never been disappointed.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Caring, knowledgeable doctor.... He's the best.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Dr O was a kind and caring man. I’d definitely recommend him
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Yearly appointment is scheduled on time. Told to go to walk in clinic with same day or next day urgent appointments. I have never been able to get in to the office for urgent visits. Follow up ER appointments were scheduled way after the period that I needed to be seen.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
He is the best dr that i have went to. He tries to get u un asap when needed. He listens to what ever you need to talk about. I would recommend him to anyone.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr Ockenfels is awesome. Since MyMichigan took over the way the office is run it has become more business oriented and less of a small town atmosphere. Doctors, nurse practioners/physician assistants have left the practice. Unfortunately the replacement of these providers is not fully happening. I have been a patient at this office for over 35 years and at my last visit on [DATE] the only staff I recognized and knew was Dr. Ockenfels. Finally, patients used to be able to have lab orders and xrays performed at the office and this is no longer a service that is provided. MyMichigan in my opinion is putting an importance on the business and not the patient.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr o is GREAT!!
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
I tell my friends and my family that I love seeing Dr. Ho he always listens to what I say. It helps me get the my required results I am looking for.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Great doctor