What would you tell family and friends about your experience with this provider?
Dr. Manzoor was prompt w/ my ph appt and thoroughly presented my options for treatment, including contacting the office w/ any further questions/concerns.
What would you tell family and friends about your experience with this provider?
This was our 1st visit with Brandon Filbeck. He was thorough, asked appropriate questions, gave great answers of the questions we had and encouraged us to call if we needed anything they could help us with.
What would you tell family and friends about your experience with this provider?
That items not discussed were listed as discussed on my chart. Felt rushed and not detailed. I as a patient had to keep bring things up as I hadn’t been asked about them.
What would you tell family and friends about your experience with this provider?
The only complaint I have is the phone and messages, it takes some time for answering, even after leaving messages. Then if I have to return a call I try 5-6 times for a live body. Email thru website is a good way and I get response.
What would you tell family and friends about your experience with this provider?
The doctor is great. I've had issues with staff not informing me when they canceled appointments and needed to reschedule. It's over 30 minute drive for me, and the only reason I noticed they had canceled was because I hadn't received request to check in early. When asked, the office said my phone hadn't rang when they called and they'd been having phone issues on their end the week before. I said that didn't excuse it because they also could have sent me a message via portal or tried calling me again. I requested to speak to office manager. She said they would call me the next day since she wasn't in. I never received a return call.
What would you tell family and friends about your experience with this provider?
Dr Manzoor asked me to be clear with the way I mean about any question I answer for him. Please say more to clarify why my way of speaking came like funny.