MyMichigan Family Medicine: Birch Run
9900 E. Birch Run Road
Birch Run, MI 48415 Directions
4.8 out of 5
920 verified ratings
920 Ratings, 578 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the MyMichigan Family Medicine: Birch Run team for attentive, knowledgeable, and caring primary care. Providers (notably Dr. Victor and Dr. Suchorab/Alex) are highlighted for listening, clear explanations, thorough follow-up, and strong bedside manner. Staff and facility receive frequent compliments for friendliness, professionalism, and cleanliness. A small number report not feeling heard or delays contacting specialists/imaging. Overall sentiment is strongly positive with trust in clinical care and patient-focused communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Chandra Rasmussen, F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
She is personally involved in the patient's needs. She provides information for/to the patient giving them clarity and putting them at ease.
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Can’t complain about anything
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable about my health on very first visit to this provider
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
The Doctors, nurses and staff are ready to help when you need help.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
If they need a doctor I will recommend Dr. Victoria and the Birch Run office
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
First time meeting, he was very nice and polite. Also most respectful when speaking to us.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
I have already recommended Dr. Victor to friends and family with them taking advice and are now patients of Dr. Victor
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Prompt, friendly service
May 30, 2026
What would you tell family and friends about your experience with this provider?
Absolute kindness always from Dr. and staff.
May 30, 2026
What would you tell family and friends about your experience with this provider?
I love him, the staff, and the additional services available in the building. Ive used all of them and they're great!
May 29, 2026
What would you tell family and friends about your experience with this provider?
I like Dr. Victor, and his staff are pretty great..
May 29, 2026
What would you tell family and friends about your experience with this provider?
Very helpful and very good doctor
May 28, 2026
What would you tell family and friends about your experience with this provider?
So far so good
May 28, 2026
What would you tell family and friends about your experience with this provider?
I received excellent care from Doctor Victor.
May 26, 2026
What would you tell family and friends about your experience with this provider?
Very nice staff. Scheduling is never an issue. Dr Alex is great
May 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Victor knows your medical history, is a good listener and very respectful.
May 25, 2026
What would you tell family and friends about your experience with this provider?
I like her, she is a good doctor
May 25, 2026
What would you tell family and friends about your experience with this provider?
I keep the very best treat i love my Dr. She is sweet and understanding and always makes sure that my needs are met
May 24, 2026
What would you tell family and friends about your experience with this provider?
She knows my history well, and asks the needed questions to get the answers she needs.
May 24, 2026
What would you tell family and friends about your experience with this provider?
Chandra and her staff are very nice and helpful. They listen to you. Very kind.
May 23, 2026
What would you tell family and friends about your experience with this provider?
Great
May 22, 2026
What would you tell family and friends about your experience with this provider?
Overall great experience, with fast service.
May 22, 2026
What would you tell family and friends about your experience with this provider?
I’ve always been treated with kindness and respect. I’ve never had to wait more than 10 minutes. Her staff is amazing. She’s thoughtful and caring. She always answers any questions I have.
May 22, 2026
What would you tell family and friends about your experience with this provider?
Convient, close and timely for excellent diagnosis. Your next appointment should be here!
May 21, 2026
What would you tell family and friends about your experience with this provider?
Respectful and friendly
May 21, 2026
What would you tell family and friends about your experience with this provider?
The doctor takes his time, listens to your concerns and sets up a plan for my health. Excellent doctor and staff.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Nothing good at this point in time
May 20, 2026
What would you tell family and friends about your experience with this provider?
We like her and the staff. She’s very thorough and genuinely concerned about her patients.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor with friendly staff
May 20, 2026
What would you tell family and friends about your experience with this provider?
Most staff is great. The girl who roomed me was not pleasant. I usually have a good experience, however when ever this girl rooms me she is condescending. I believe her name is raylyn. She is quick to judge. Not understanding. She has a defensive comment about everything. All the other staff is great. One bad seed. Im sticking it out hopefully she was having two bad days and will not be this way if she rooms me again.
May 20, 2026
What would you tell family and friends about your experience with this provider?
That Chandra is very easy to talk to and she is always concerned about your health and always finds away to help you with your concerns. If she cannot help you directly she will suggest someone who may be of help to you. And if you get off track with what you are supposed to be doing to keep healthy, she will tell you too and get you back on track. She is a people person.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Amanda was amazing and friendly when taking me back. I appreciate her positive energy and warmth. Alex is attentive, actively listening, and showed compassion. Lastly the woman who drew my blood [DATE] when I asked for juice but never needed it because she was that good, was amazing. I typically get light headed and may throw up but this time getting blood tested was the least stressed or anxiety inducing experience. Thank you team!
May 18, 2026
What would you tell family and friends about your experience with this provider?
Dr seems to have become very popular. Called office about severe pain in arthritic pain in hand. Needed injection but next available appointment was two weeks later
May 18, 2026
What would you tell family and friends about your experience with this provider?
Not consistent.
May 15, 2026
What would you tell family and friends about your experience with this provider?
Dr does a great job listening and showing concern as we proceed through my appointments. I really appreciate her as a provider.
May 11, 2026
What would you tell family and friends about your experience with this provider?
iti was very good
May 11, 2026
What would you tell family and friends about your experience with this provider?
Extremely knowledgeable and professional team
May 10, 2026
What would you tell family and friends about your experience with this provider?
I finally got to meet the Doctor and she is nice.
May 10, 2026
What would you tell family and friends about your experience with this provider?
Very good. Would highly recommend.
May 9, 2026
What would you tell family and friends about your experience with this provider?
It is an excellent choice for healthcare .
May 8, 2026
What would you tell family and friends about your experience with this provider?
She really listens to what you have to say and answers any questions that you may have
May 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Alex is incredibly knowledgeable and is very compassionate. I am blessed to have her as my physician. I trust her completely and I have a lot of issues. She does not talk down to me. She is one of a kind.
May 8, 2026
What would you tell family and friends about your experience with this provider?
That I highly recommend they go there.
May 8, 2026
What would you tell family and friends about your experience with this provider?
I have been seeing Chandra for over 10 years now and have always been very happy with our treatment. She is kind, respectful and listens to our concerns. I would highly recommend this office to anyone in search of a primary care physician.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Accessible care and reliable, I like that the office is close to home so it's easy to get to appointments. Chandra has seen my daughter since she was pretty little, she's familiar with her, asks relevant follow up questions.
May 7, 2026
What would you tell family and friends about your experience with this provider?
This was my first meeting with Dr Suchorab and I felt that she really took the time to get to know me and understand my needs.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Great team at this office. I haven't had any issues when setting up appointments.
May 5, 2026
What would you tell family and friends about your experience with this provider?
highly recommend them Doctor and staff Gave me excellence service
May 3, 2026
What would you tell family and friends about your experience with this provider?
I just met her for the first time last week. She was very knowledgeable and friendly. I liked her and her attitude to help.
May 2, 2026
Very pleased with her service and that of the staff.