MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
1,978 verified ratings
1,978 Ratings, 1,231 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 6, 2026
Nicole Zimmer, M.D.
Dr. Zimmer is a wonderful, thoughtful, courteous, and efficient doctor. She treats you respectfully and with courtesy. I highly recommend her. Thank you, Dr. Zimmer
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Shelby is very thorough and caring. She makes sure all your concerns are addressed and taken care of. If more specialty is needed, she refers you to great doctors to help get all your health issues solved. She is a fantastic doctor and I recommend her to anyone that needs a good one.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
This office has consistently been friendly and helpful. They all seem to care about the patients that walk into their office.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Yes, they are very knowledgeable and helpful during a visit
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
She was open to work with another provider I am using
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I really like and expect her she’s very knowledgeable.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is awesome and her staff!
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Ashley is very friendly, wants to hear your concerns. Is knowledgeable of specialist to meet your need. Very positive.
Apr 26, 2026
I think Dr. Sadhika Anne Verma is great, she takes time to listen and doesn't make the appointment feel rushed. I'm so glad to have found her!
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer was very friendly and helpful.
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Verma takes time to listen and doesn't make the appointment feel rushed. I like her manner very much, and I'm glad to have found her!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
She is a great listener. I trust her opinions.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I have recommended her to others, saying she is very thorough and knowledgeable.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I loved her warm and professional way of caring fir my concerns. She explained ways of taking care of my health care needs. She offered many tips on how to best care for my health care needs.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
They are propt, professional and yet personable people who care about their patients.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is kind, personable and makes you feel like you matter.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
friendly
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend her!!
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Great pcp. I’m lucky to have her.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Recently relocating to this area, I can’t express how important it was, and how fortunate I feel, to find a provider that brings everything Ashley does. She is engaged and seeks a solution - but she is genuine and personable and makes you feel so valued. I have every confidence in Ashley and her team.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
very professional and listened and directed my attention to many health conditions medications and devices and diets for aid and assistance to have better health.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I would refer anyone from my experience to this provider best I believe I've ever had. Very polite, listen well, give very thorough instructions, and advice! If you say you have a problem it's checked out to the best!
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Great
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
She is a very personable and knowledgeable doctor I feel lucky having her as my primary care doctor
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Ashley and her staff always do a wonderful job. I never have any issues with how they take care of my needs. I would recommend Ashley to my family and friends and feel safe doing so.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
I have had at least 6 different personal physicians over the years, and from this one meeting with her, I was extremely impressed on her ability to listen, communicate, and discuss my various conditions in a manner that was very respectful and easy to understand. I would only hope that she would be able to take on my wife as a patient also.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Great poeple.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Best around !she is very good !!
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I’m incredibly grateful to have a provider who combines professionalism, knowledge, and kindness so seamlessly. I wouldn’t hesitate to recommend them to anyone looking for exceptional, patient-centered care.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Great Dr! I always feel better after my appointment!
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care I have received.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very professional staff! Becky answered all of my questions. Got me in earlier than expected! Reliable
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very happy with her. She listened and seemed to care.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
I really like Dr Zimmer. My only problems are my appointments have gotten changed on me a couple of times.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Rebekah Dunn is great, very nice atmosphere, never nervous going in. Treats you with respect
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Ashley is recommended.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Very happy with provider. The problem comes in that she is over booked and when I called the office for an issue I got no call back
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I have only recently met Shelby Miller but she left me feeling confident and pleased with her care and concern.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Shelby Miller and the staff have the utmost respect and care about their patients. I would highly recommend Shelby and her staff. She makes you feel like you are the most important patient she has.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Glad to have a primary care Dr. again
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Good Doctor Good care patient and nice
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Best primary care provider I could hope for.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
She is compassionate, great listener, good advice, seems to really care about me and my health! I have already recommended her to friends. My husband also goes to her and agrees with the above!!
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Far greater than the other provider I had and Ashley seems like she knows her job
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Ashley is the best!
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Everything is okay
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care