MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
2,047 verified ratings
2,047 Ratings, 1,266 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 7, 2026
Sadhika Anne, M.D.
Dr. Anne is an excellent physician and caring person. She always has a smile on her face when she enters the room and is eager to help with your ailments. She goes out of her way to explain the answers to your questions about your health visit. I am very lucky to have her as my doctor and hope she stays at My Michigan. I admire how knowledgeable she is with medical problems and medicines. She is number one with me & my husband!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Rebekah is a great provider! But getting an appointment with her is so difficult!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Very Satisfied with care I received
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Ashley
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Yes bery knowable
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Always a very thorough, thoughtful, and professional visit.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with care and service. Highly recommend
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Doctor Alvord to my friends and family. She’s very professional very thorough. I have a lot of faith in her and she has pretty easy access to her. She’s also very knowledgeable about the issues that I bring in..
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Ashley is awesome....she cares!
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Good, knowledgeable and efficient. No problems with her office or staff.
Aug 31, 2026
Dr Anne and staff are wonderful. Dr Anne takes the time to discuss and educate. I have learned more about my medical issues from her than any of my prior providers.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I do not want to be notified through the chart for appointments, messages from drs after I call. I want the dr to call me. I only use my chart for test results. I tried to explain that to a lisa, I tried to explain to her I wasn’t being rude that I don’t have good internet I live in the woods and prefer dr to call me back. She got mad and said before I could even finish what I was going to say “ I’m not trying to be rude either and hung up on me! She was rude! I wasn’t mad at all!
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Highest regard for all points of contact here ! Shelby Miller is well educated and a compassionate nurse
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love Dr Zimmer. It is the front desk staff and lack of or slow communication and inability to make appts outside of the ones set up at my checkups that bother me. It is impossible to get in to see her if i am sick, i get told to go to urgent care for anything outside of an every 6 month diabetic checkup. Currently i am still waiting on a response about my bloodwork i had done a week ago the all but one test came back abnormal. Have had 0 response from her office. I get they are busy, i get i am not the only patient, but i have waited patiently beyond the 72 window i was told it would take for the results to be reviewed and nothing. I finally sent a message thru my chart this morning, but im sure it will at least 2-3 days before they even look at it
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is great, but her office staff leaves something to be desired.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Could NOT ask for a better N.P. !!
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I have a better understanding and learned more about my medical issues from Dr Anne than any other provider I have seen.
Aug 30, 2026
What would you tell family and friends about your experience with this provider?
Very good experience
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Zimmer is always friendly and respectful
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Ashley Alvord truly listens to your concerns and cares. The staff are always nice and pleasant.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
That I am hoping she is beginning to understand my issues, will look at all the lab tests and information to get a better idea, and will help me find Drs who will help me get well
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
The staff was very courteous and professional. All my questions were answered in a way that I understood and I was treated with respect.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Very good staff and drs
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Very good
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend them going to see Ashley. She us the best!
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Kind, efficiency and listens.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is great.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
I think she is an excellent and caring doctor
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
I recommend My Michigan every time!
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Love Ashley and her staff! They all listen and that's important!
Aug 26, 2026
Ashley is the best ! Very knowledgeable and pleasant to be around. She makes me feel important and comfortable. I know I can share anything with her !
Aug 26, 2026
Shelby Miller is the kindest and most caring person to have as my provider. I would recommend her to anyone that’s looking for a great provider for your care.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
They have been a great provider
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
This provider is an amazing doctor. She takes all the time you need never rushes and has awesome follow through. I’d be willing to say at [AGE] years old. She is the best doctor I’ve ever had. !!!!
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr zimmer is very good and she does listen, she knows people and deals well.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
She is a great doctor and her staff is amazing
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Rebecca is an excellent care giver! She listens to what I have to say and is always friendly, courteous & knowledgeable!
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Rebekah and all staff have been great and I would recommend her
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I almost don’t want to tell them anything because I don’t want them to steal my PC! I’m joking. Rebecca Dunn is the best PC I’ve ever had by far. She cares. She takes the time to understand what I’m specifically dealing with and makes me feel understood and comfortable and does not make me feel judged, Her and her nurse give wonderful care and support, and they don’t keep you waiting for very long. As someone with GAD these things are especially important for someone like me and I feel so grateful to have the right people handling my care as it directly impacts everything in my crazy life, so thank you very much the treatment I’ve received has made it so I am capable of functioning in a normal way when without it I was not able to.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I was satisfied
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ashley is the best !!!! She is always very thorough and keeps track of my records. She always makes me feel comfortable and not rushed when iam around her.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them highly to everyone
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Ashley and her staff are awesome.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office a d staff to all friend and family
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I feel very comfortable with her and she always takes the time I need
Aug 23, 2026
Ashley listens. She’s caring explains things very well. Appointments are on time. Best Dr. I ever had
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
She’s a very good doctor that always takes her time with you and make sure you understand what she is talking about with the right information for you!
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
She’s the best doctor I ever had. Listens. She cares not in a hurry to get out of the room. My appointment was right on time. Explains things very well. Great personality. Would recommend her to anyone.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
Ashley A. Is the best Doctor I have ever had!
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Always professional always caring