MyMichigan Family & Internal Medicine & Pediatrics: West Branch

MyMichigan Health Park West Branch

335 E. Houghton Avenue

West Branch, MI 48661 Directions

(989) 345-8120

www.mymichigan.org

4.8 out of 5

2,570 verified ratings

2,570 Ratings, 1657 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 18, 2025
What would you tell family and friends about your experience with this provider?
Always feel welcomed and cared for! Fantastic team! Thank you!

Jun 18, 2025
What would you tell family and friends about your experience with this provider?
I love her.

Jun 17, 2025
Dr. Saboor is the type of quality physician everyone should be able have. Very knowledgeable, kind, and understanding. Extremely thorough and detailed. I am confident that I am receiving quality medical care from her. I highly recommend her.

Jun 17, 2025
What would you tell family and friends about your experience with this provider?
The best!

Jun 16, 2025
S. Miller is a fantastic doctor that listens to your ailments & addresses your issues with complete care & recommendations. The staff is super friendly, experienced & comforting!

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Wonderful

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Great doctor!

Jun 13, 2025
What would you tell family and friends about your experience with this provider?
The BEST.

Jun 13, 2025
What would you tell family and friends about your experience with this provider?
Well, when I walk in for my appointment. One of the girls was laying back in her chair 💺 with her shirt untucked hair amess and the skinny girl was eating at her station looked like a Twinkie. I thought they looked vary unprofessional.

Jun 12, 2025
I like that when I have an actual health problem she fits me right in quickly. She is patient yet inquisitive, asking pertinent questions.

Jun 12, 2025
I felt everyone listened to my questions and concerns. I was given answers that were easy to understand and why suggestions were made. I did not feel rushed and was shown that I was important.

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
Ashley Alvord & her staff are very caring & knowledgeable

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

Jun 9, 2025
As always Ashley is knowledgeable, professional, helpful and easy to talk to. I would definitely recommend her and the staff to the people I care about. I think that’s says a lot.

Jun 9, 2025
What would you tell family and friends about your experience with this provider?
I would definitely recommend this location and the staff to people I care about.

Jun 7, 2025
What would you tell family and friends about your experience with this provider?
I waited almost a year for my first appointment. Now it’s going to be 6 months before I have my physical. She is not very available!

Jun 7, 2025
What would you tell family and friends about your experience with this provider?
Dr Saboor is always interested in my health .

Jun 6, 2025
What would you tell family and friends about your experience with this provider?
Would highly recommend Shelby Miller. She is friendly, knowledgeable, and careful with my son.

Jun 6, 2025
What would you tell family and friends about your experience with this provider?
Always takes the time to make sure you feel important.

Jun 5, 2025
What would you tell family and friends about your experience with this provider?
That Ashley listens to what I have to say and when I ask if I can do certain things she says yes or she says no, and then tells me why yes or why no it can’t be done

Jun 4, 2025
It was pleasant meeting Dr. Verma last [Month]. She was reasonably prompt and prepared for my appt. I was with another medical group for a long time and was feeling I needed someone to take a fresh look at my overall health without turning me inside out and changing my medications. My only thing I would improve is the length of time set aside for visits. I hadn’t been in the office since early [Month] and felt 20 minute visit was too short of time to review things with me. I understand time management is important but in my situation 6 months check up needs a little long visit. I come prepared with list of concerns and questions but only got thru three quarters of my list. Thank you Mid Michigan for coming up to our community and keeping us safe and well 🤗. I look forward to a long professionally relationship together.

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
top notch

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
Very clean service area. Professional acting with everyone I came in contact with in person and on the phone. Blood lab and xray needs can be all done at the health center and had results in reasonable time. I am very happy with my MidMichigan experience after leaving [provider] I was with since the late 1990’s.

Jun 3, 2025
What would you tell family and friends about your experience with this provider?
I like Dr.Saboor. I like most of the staff, especially Christine. I do not feel like my memory loss or the difficulty I have making it through the average day is taken seriously. I have taken steps on my own to work on my sleep apnea. It's obvious to me this is a very busy office and staff is stretched thin. I think if you asked them what they need to make patient care easier, they would tell you. Listen to them.

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
Outstanding health care doctor

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend!

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
She is a very nice person

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Dr. Saboor.

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with this provider!

Jun 1, 2025
Her attention to detail and true consideration for her patients kept me from becoming dependent on dialysis.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
This provider basicly saved my life. After a blood test on [date] she discovered a serious issue with my kidney functions. Told me to go to ER immediately. She basicly saved me from Dialysis.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
Dr Zimmer is a very attentive provider and always addresses my concerns. I’m very comfortable with her.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
Best Dr. I’ve ever had! Love her and her staff!

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
So friendly & knowledgeable. Would recommend her to anyone.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
We are happy to have found her & Hope she stays in the area for many years.

May 31, 2025
What would you tell family and friends about your experience with this provider?
I love having Ashley as my primary care practioner (sp?). She's friendly, upbeat, knowledgeable. and gives me the correct meds for my health issues. She never makes me feel like I'm taking up her precious time. I hope and pray that as long as I'm alive (I'm almost [age]) that she remain my "physician"

May 31, 2025
What would you tell family and friends about your experience with this provider?
I was very satisfied with my visit . I would recommend that my service i and care was very professional.

May 31, 2025
What would you tell family and friends about your experience with this provider?
Listens to her patients, explains the options clearly and provides excellent advice.

May 31, 2025
What would you tell family and friends about your experience with this provider?
Rebecca is the best! However, the front desk people leave a little to be desired. Not exactly friendly and acting like they were quite bored with their job.

May 31, 2025
What would you tell family and friends about your experience with this provider?
Have never used MyMichigan Health providers before moving to northern MI. Has been a very good experience so far.

May 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent

May 30, 2025
What would you tell family and friends about your experience with this provider?
Hard to find good care in a timely manner in this area. Have to wait 2 or three weeks for referral to call you. And have even had referrals not calling at all for an appt. And then when they do call it takes 6 months or more before appt.

May 29, 2025
What would you tell family and friends about your experience with this provider?
I recommend Shelby Miller N.P.. all the time.

May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Zimmer is a wonderful doctor it’s hard to get appointment in a timely way the staff doesn’t call u back when u have a question or a problem you need to discuss even with these problems I still will see Dr Zimmer she makes up the down side

May 29, 2025
What would you tell family and friends about your experience with this provider?
I feel that she listens and respects my Outlook. Ashley is very dedicated and knowledgeable. I feel very fortunate to have her as my hcp and would recommend her highly!

May 29, 2025
What would you tell family and friends about your experience with this provider?
I’m glad I have Dr. Saboor as my primary care physician

May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr listens - doesn’t rush you

May 29, 2025
What would you tell family and friends about your experience with this provider?
She is very open and friendly. I would recommend her to anyone who needs a great health care provider

May 29, 2025
What would you tell family and friends about your experience with this provider?
She is a very good doctor

May 29, 2025
What would you tell family and friends about your experience with this provider?
Best I've ever had