MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
2,597 verified ratings
2,597 Ratings, 1,668 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 4, 2026
Shelby Miller, F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
I would tell them that I would go again and would recommend Shelby to them .
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
I always have the utmost respect and love from this provider every time I scheduled an appointment here
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Always listens to what you have to say . Is very knowledgeable about my symptoms and health problems and explains everything and discussed all the options of treatment and medications.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
I have referred multiple friends and family members to Ashley. I am [AGE] years old and work in [OCCUPATION]. I've called on hundreds of providers and she is by far one of the most knowledgeable, caring, professional providers I have had the pleasure of working with and being cared for. My first visit made me cry afterward, because I felt like I finally found someone who would listen to me. She's fabulous.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Ashley has the knowledge of all medical procedures if she don’t she will get the answer asap, She is easy to talk too and listen to your medical problems. Most of all she always comes in with a smile.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent!! Love her.🙏❤️
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
The best I've had
Feb 28, 2026
I recently moved to the area and was concerned about being established with a new doctor's office. Ashley was very welcoming and I felt like I have known her for years. She listens to my concerns, and provides results. Highly recommend her!
Feb 25, 2026
Was so happy found Dr. Who really cares and tells you what you have todo to help care for self.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Very good . Staff was very helpful
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Recommended
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is professional, kind and friendly. She is always willing to answer questions!
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and customer service from the moment you walk in the door until you walk out!!
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
That she really cares about the patient and tries find best solution to help. Gives you time to explain yourself.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Yes.,dr.SABOOR is a beyond excellent doctor.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
In being a first time mother the doctor just assumed I was ignorant. I was treated like I didn’t know anything and when actually questions were asked I never got a direct answer or was never answered at all. The appointment was rushed and the nurse was more informative and answered my questions then the doctor.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
She is very kind and caring. She genuinely cares about the health of her patients and her follow up is spot on. Thank you
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
So kind, caring and knowledgeable.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
She is a caring & concerned doctor. Knowledgeable & very good teacher. Hope she returns to her practice soon; she will be sorrly missed.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
She is a very good Doctor and is interested in what you say. Unfortunately with having 2 Drs recently leave WB clinic I might have to pursue another PCP, if can fine to attend to my needs before August 2026, her first available appointment. She is now overloaded with case loads of new patients!!
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Everything is great
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
It has always been the best that they could give me
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
have recommend her to friends in past!!
Feb 21, 2026
My experience with my new N.P.was a great experience. I was impressed with her knowledge. I never was under the care of a N. P. before, only doctor’s.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I am very confident being in Shelby’s care.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent and professional care each and every time I needed it.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Always have gotten support when I needed it. Whether it was medically or paperwork for returning to work. No complaints.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
That she was kind, very knowledgeable and answered all my questions. And went beyond what I expected.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Dr. Saboor is an excellent and caring doctor.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
That I was pleased with the service I received.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer was the most informative doctor that I’ve been to her nurses were very efficient and good. I was very pleased with my appointment. Everything was on time and did everything in a professional and timely manner. I would recommend her and her nurses to all my friends.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with the care I received. Ashley listened to my request for help and she helped me.
Feb 19, 2026
A very knowledgeable and pleasant provider.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
She’s lovely but there needs to be a pediatrician at this office
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer does not make me feel I have to rush through my appointment, she is concerned about what I have to say. When I have a problem that is out of her expertise, she is right on top of it to get me a doctor that can take care of it.She is the Best
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend to friends
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
This was my first time seeing her. She listened to all my concerns and addressed them as I hoped. I like her demeanor and bedside manner. I have alot of medical issues and she was up to the task. So far I'm quite happy with choosing her as my new provider. A+
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
In my 2 appointments I've had so far I have been very happy and hope it continues. Looking forward to the future of my health with them.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
As a new patient to Rebeka Dunn, I am more than pleased with her and her staff. I hope to have many more years under their care.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Great
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I would say she was interested in my care and was efficient courteous kind and friendly. I would definitely recommend her to family and friends
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Sorry to see her go. But the best of luck to her!
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and caring
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Easy to work with and easy to understand.. appreciate the knowledge that helps with the best health in mind
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
She
Is an excellent provider
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Shelby and her staff are very conscientious and always ask my opinion about how I want to proceed with my treatment. I truly appreciate working with her
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
That Rebecca is great. I just suggested her today to someone looking for a new provider.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Ashley is very attentive to my needs and was very informative. I trust her totally.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Quick and easy to use.