MyMichigan Family & Internal Medicine & Pediatrics: West Branch

MyMichigan Health Park West Branch

335 E. Houghton Avenue

West Branch, MI 48661 Directions

(989) 345-8120

www.mymichigan.org

4.8 out of 5

2,186 verified ratings

2,186 Ratings, 1,332 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 2, 2026
Dr.Anne was very thorough, and was a good listener and communicator. She offered additional insight on my medical issues. As this was my first visit, I was very impressed, and feel assured I will be in good hands.

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Yes. My experience has been good. Everyone is very professional.

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
She is excellent. Warm and engaging. Caring

Sep 25, 2026
Cares about my health.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Very efficient kind, and welcoming

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Amazing care and staff. Never disappointed.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Awesome

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent, concerned for my health and knowledgeable about medications

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Always reliable, on time and very courtious, a pleasure to be in her care!!!

Sep 23, 2026
Listens to concerns and makes recommendations on treatment.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I now feel that she listens to what I say and responds with kindness and compassion.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Welcomed with smiles, very friendly atmosphere .Kaley was a good listener, knowledgable, patient. Easy to understand. My first visit and I am very pleased.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Ashley is a very good listener and understands my questions. She asks the right questions in order to get results. She has helped me alot.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
She is very personable, helpful and knowledgeable.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Thorough examination and answered all questions. Very friendly staff.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
She listens and provides guidance.

Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Dr.Anne and all of the staff are caring, kind individuals. DR.Anne is outstanding So thankful to have her as my physician

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
There seems to be a lot of turnover in West Branch Michigan with doctors... For that reason you have to schedule with a nurse practitioner or a PA

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Recommend

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her for a primary doctor

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
The staff and Dr. Cadigan were very polite and kind to me. They changed my physical quickly and understood my needs. I was happy with the care l received in her office.

Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Yes . Friendly service

Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Yes friendly service

Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Come see Ashley Alfred because she is the best

Sep 19, 2026
Rebekah is thorough and caring. She listens well and offers sound advice for her patients, seeking necessary testing to find the problems and resolve them.

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, knowledgeable, and doesn’t rush you through the appointment

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Rebekah is a very caring provider who listens well and makes every effort to give the care needed for my issues.

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Ashley went over and beyond she is so kind and listen to every issue… A true blessing to have her as my PC… so very happy and Blessed… Thank you!!

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
If you are looking for a good Dr go see Dr Ashlley

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
That she actually listens to concerns and discusses options with you.

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Kaley Johnson is very attentive. I did not receive a follow up call regarding my blood tests, but I do receive a text and email which is enough for me.

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
She made me fill comfortable. Listened to what I had to say. Was able to answer my question.

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider.

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
This is why I picked a woman doctor I think a woman doctor has more feelings about treating a woman. She is kind always smiling and always gives me information about what I'm taking.

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
I believe that I am well cared for and well respected by this provider

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Hayley recommended my whole family to switch to her very very satisfied

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and knowledgeable

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Does a great job both personality wise and knowledge wise. And staff does a great job too.

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Outstanding provider. Great communication skills and top-notch expertise.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional, courteous and genuinely seemed to care and make sure that all of my questions and concerns were answered.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is a good listener and has good information to share, she just seems like a awesome human being and a good doctor and I enjoyed my visits with her and hope she stays here in West branch so I can actually get to know her. It’s great to have a actual relationship with a doctor.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Listens . Talks.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
A great facility and DRs

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I have never had a provider quite like Ashley. She and her staff have ALWAYS been quick to respond any time I've needed to reach out, professional & friendly, genuinely listen and care. I have always been taken back to a room either immediately or within minutes of my appointment. Monica & Adrienne have also been amazing. Cannot say enough positive things about them and cannot provide one single negative statement. AMAZING care!

Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Very happy that I have found a Dr I can trust. Want to clarify my answer about getting care I needed right away. Had a non-urgent issue with a "wound" to my foot. To see Dr Zimmer would have taken 2-3 weeks, so I had to go in to Prompt Care at the practice. Ended up having to see Dr Zimmer to follow-up.

Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Listens to everything I ever have to say and is very thoughtful, understanding and respectful.

Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Perfect

Sep 14, 2026
What would you tell family and friends about your experience with this provider?
They care about there patients

Sep 13, 2026
What would you tell family and friends about your experience with this provider?
Though having met her recently, she is very approachable and kind.