MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
1,958 verified ratings
1,958 Ratings, 1,208 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 30, 2026
Rebekah Dunn, P.A.-C.
I love the fact that she listens to what my concerns and also uses her resources to get answer to questions that can help me to achieve my health goals. The office staff that does the check in and the initial work are always friendly. I have received excellent care from her on many occasions.
May 20, 2026
My experience with Shelby Miller, and her staff, have been excellent visits every time I was scheduled!
Thank you to all involved with the services provided.
[NAME]
May 20, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend!
May 20, 2026
What would you tell family and friends about your experience with this provider?
I appreciate her. She listens to what I have to say and she will always find a way to help me if I need it
May 20, 2026
What would you tell family and friends about your experience with this provider?
Does a good job
May 20, 2026
What would you tell family and friends about your experience with this provider?
All is good !!!
May 20, 2026
What would you tell family and friends about your experience with this provider?
She is a valuable medical provider for midmichigan health facilities.
May 20, 2026
What would you tell family and friends about your experience with this provider?
She spent a lot of time with me. Was very happy with her.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Great, I would recommend her to family and friends.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor and cummincator glad she is my primary care doctor.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Dr.Zimmer and the staff have been very helpful with my problems
May 19, 2026
What would you tell family and friends about your experience with this provider?
First visit with Ashley as my primary care provider. She was professional, friendly & seemed competent. I am looking forward to knowing her better & establishing a positive connection.
May 19, 2026
What would you tell family and friends about your experience with this provider?
She is very thorough and answers all questions.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very helpful during my time of pain and concern for what my problem was.
May 18, 2026
What would you tell family and friends about your experience with this provider?
It was very good
May 18, 2026
What would you tell family and friends about your experience with this provider?
Ashley always listen to you and work though and helps you with any problems you are having and never rush out of the office until she feels you are good with leaving.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Professional knowledgeable services that i am planning to continue with.
May 17, 2026
What would you tell family and friends about your experience with this provider?
Very pleasant and professional
May 16, 2026
What would you tell family and friends about your experience with this provider?
Shelby Miller is a caring and compassionate person. She listens and makes suggestions to address my concerns. Her staff is friendly and helpful. Great experience every time I see her.
May 16, 2026
What would you tell family and friends about your experience with this provider?
Shelby is very kind and knowable.
May 12, 2026
What would you tell family and friends about your experience with this provider?
Wonderful staff and a great provider
May 11, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
May 11, 2026
What would you tell family and friends about your experience with this provider?
It is a very good practice and they have always been very helpful
May 10, 2026
What would you tell family and friends about your experience with this provider?
I didn’t feel rushed and she listened to me
May 10, 2026
What would you tell family and friends about your experience with this provider?
Absolute professionals, Ashley and the whole office are the best. They listen and they care. Very pleased with every visit.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Good provider, easy to access.
May 9, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Vere good
May 9, 2026
What would you tell family and friends about your experience with this provider?
Ashley Alvord and her staff are outstanding, always listening to me, super helpful.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Absolutely recommend!
May 8, 2026
What would you tell family and friends about your experience with this provider?
I called on a Wed in pain and had to wait till the next Tuesday,that first appointment was cancelled. I had to wait a week for a new appointment. When I seen her she was very kind and professional.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Very professional nice courtesy very pleasant to be with
May 8, 2026
What would you tell family and friends about your experience with this provider?
She is listening to what you have to say and very interested in your opinions.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Excellent care!
May 8, 2026
What would you tell family and friends about your experience with this provider?
Very good but I wish primary care providers didn't change so frequently.
May 8, 2026
What would you tell family and friends about your experience with this provider?
I really feel good about my visit, being a retired [OCCUPATION], she shows so much respect to me and my knowledge.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Ashley was cordial and professional. I felt comfortable discussing my health needs and feel that she addressed all my concerns.
May 6, 2026
Dr. Zimmer is a wonderful, thoughtful, courteous, and efficient doctor. She treats you respectfully and with courtesy. I highly recommend her. Thank you, Dr. Zimmer
May 6, 2026
What would you tell family and friends about your experience with this provider?
I’m quite impressed with Dr. Zimmer and the wonderful nurse practitioners and nurses who work with her. Everyone was courteous and efficient. The desk staff, too, were also courteous and efficient.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Gentle, knowledgeable, pleasant
May 6, 2026
What would you tell family and friends about your experience with this provider?
Top notch provider and team. Always satisfied.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Good place to go for care.
May 5, 2026
What would you tell family and friends about your experience with this provider?
Doctor Zimmer is my new physician after doctor sabor moved. I only met her for a few moments. Following my annual medicare, well, this visit. My first impression was very positive.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent
May 4, 2026
What would you tell family and friends about your experience with this provider?
This was a new patient visit. Rebekah took her time and addressed all my concerns. I didn’t feel as if I was being rushed out the door. Together we developed a care plan for going forward. I am pleased I chose her as my PCP.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Very satisfactory
May 4, 2026
What would you tell family and friends about your experience with this provider?
Ashley is always very professional and understanding of my situation and very caring
May 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is a very good Doctor. It is difficult to see Dr. Zimmer for follow up to an ER or Urgen Care office "follow up with Dr."
May 3, 2026
What would you tell family and friends about your experience with this provider?
Dr Verma and her staff provide excellent care and are always kind and courteous.
May 2, 2026
What would you tell family and friends about your experience with this provider?
You can't do better ms Dunn really cares and is very thoughtful about your health