MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
2,591 verified ratings
2,591 Ratings, 1699 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 8, 2025
Ashley Alvord, F.N.P.-B.C., M.S.N.
The very best care
Oct 2, 2025
Awesome Doctor, staff and office!!
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Always very happy with her she takes time to explain everything to us
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Love Dr. Zimmer and her staff. Dr. Zimmer is easy to talk to and she listens, unlike my past Dr's. She takes time to explain. Feel very safe and comfortable about my health with her in charge. Thank you, Dr. Zimmer.
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Extremely concerned about your health. Impossible to reach or get a call back. Easy to talk to. Listens.
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Nicole is an excellent doctor and I wouldn't want to go to anyone else as my primary care physician.
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
I have referred people to Dr Zimmer
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Always takes her time to understand your situation and symptoms, communicates well and follows up regularly, handles prescription needs promptly. Overall very good experience all the way around
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Great doctor….very busy.
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
I appreciate someone who listen to me and values my opinion
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Genuine and caring Dr
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Shelby always friendly and takes time with me. Never rushes the appt. even though I know she is busy
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is a delight. While she is still a young doctor, she's a fast learner, excellent communicator, never makes me feel rushed or that my questions are unimportant, and is bright and energetic. I couldn't recommend her more highly. I have found some of her nursing staff (not Angie) rather unfriendly and low-energy, however.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
It was exceptional. She was very pleasant and a easy to talk to. She answered all of my questions and offered solutions for the injury that I have. By far the best care that I have ever received.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Ashley as a medical professional in conversation as well as recommend to use her as their NP. Ashley listens very well to your conversation and acts accordingly. Great follow thru with reporting results via the Portal.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
I love being a patient of Dr Saboor, she is the best
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
You won’t be disappointed if you seek her as your PCP.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Sep 21, 2025
What would you tell family and friends about your experience with this provider?
She’s awesome and I’m really happy that she my doctor
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Always enjoy my visits with Dr. Saboor. She is friendly, caring, efficient, and knowledgeable. I feel that my medical care is being provided by a caring expert!
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Good doctor
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Dr sboor is very very good .. understanding nd listens to me .offers helpful suggestions and answers my questions in patient manner. I never feel rushed or ignored..
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Superior knowledge and I am reaching my health goals. Great job.
Sep 19, 2025
Thorough, personable and timely.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Shelby is good but referrals are slow to long to wait for urgent care
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Kind, courtesy and understanding. Helpful to all issues you might be having.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Very happy we found Dr Zimmer. We had little information on Dr's here when we moved up here. She has been very helpful with my care, and my husband's care.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
My first appointment was very positive. She had some good ideas for me. My handicap has been difficult to accept. Her kindness shined through. I am happy to be under her care
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Check in was smooth, nice to have received reminder about getting bloodwork done in advance, and was greeted by the Doctors nurse/asst in a professional, personable manner, and felt genuine care and interest in my health by Dr Zimmer. Thank you.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
She's the best!
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Seems concerned about patient and their overall health. Listens to all your concerns, and spends time to look into those concerns for you. Very professional and polite and respectful
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Very thoughtful
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
She will never rush you.
Sep 18, 2025
Very considerate and looks into everything. Listens and explains so I understand.
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff.
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Straight-forward, courteous, knowledgeable.
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
See them if you need medical attention
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
I always tell my family how satisfied I'm I am with My Michigan . I have been to the Walk in clinic and have been very satisfied .
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
She cares and really tries to help. Looks into options and explains things if not understand.
Sep 17, 2025
Shelby is a wonderful medical professional. She is compassionate, understanding and listens to all your concerns. Recommend her to anyone looking looking for the best NP.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Very good, organized. Shelby his great and so is her staff
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a wonderful medical professional. We recommend her to anyone looking for a new NP.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
She is very thorough and organized. I was impressed with her and her MA.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
If your looking for a good person to see? See Ashley!
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Dr Saboor and staff really care about you and health
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The office personnel are respectful and thorough. Dr. Saboor is so positive and reassuring to the needs of her patients. I feel she is truly concerned about issues presented to her.
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I love this office and Dr Zimmer personal care
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Open and supportive
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Great service
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
The tests that were ordered took 6 weeks before I could get them done. When you are sick that is a long time to wait!