MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
2,018 verified ratings
2,018 Ratings, 1,253 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 30, 2026
Nicole Zimmer, M.D.
What would you tell family and friends about your experience with this provider?
We are very fortunate to have Dr. Zimmer as our family medical provider... she has wonderful staff that is ready to help. We don't mind the drive to see such a helpful and concerned doctor.
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is excellent, wouldn't go to anyone else
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is wonderful
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Always pleasant with me and never have to wait to be seen.
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
Very good, explained everything.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Friendly and very thorough and takes the time to listen to child and parent
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
They'll figure out what you need and try to stay ahead of things
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care we receive from Rebecca Dunn and her staff in the office.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, concerned, makes me feel at ease and very efficient
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Verma is top of the line to me
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
She was Awesome I wish She was able to be My Primary Giver!!!!
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Everything was great. I would definitely recommend this office to anyone.
Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Shelby always listens and takes time. Not rushed even when clinic is busy. Really cares about patients
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Nicole Zimmer is well educated and listens to her patients.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Thanks to My Mi Health, and Rebeca Dunn Im in better health now than 4yrs ago. P/S In now [AGE] yrs old.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
First time visit, was happy with how it went. Ashley was open to questions, willing to listen to my concerns about medications,and my hope to explore a new procedure to eliminate the need for a medication that I have been on for years.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
go there
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Seems very knowledgeable and friendly
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly. Didn't seem rushed . Listened and explained.
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
She is dependable an d genuine+.
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Rebekah and her staff are always very knowledgable and welcoming.
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Very good on time only problem was i didn’t know the results of previous test so I didn’t understand some of the things or conditions she was saying
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Ashley was very tentative and always listened Closely to anything I had to say .
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Patients first. Highly recommended, dedicated and professional
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
They really care about us. They are the best
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer was both personable and professional. She took time and was genuine in her concern for my health. I would highly recommend her.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Wonderful place to doctor
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
She is nice, very supportive, non judgemental.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Good listener
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Professional, makes patient feel at ease & actually listens to what patient says/ is saying
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with with her care. And I highly recommend her
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Very courteous and friendly
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
I have doctor related anxiety, and this year it has gotten far worse due to doing IVF. Rebecca seems to be better than the other doctors I have seen this year.
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Rebekah Dunn has been excellent. The staff have made a few mistakes when scheduling my appointments and tests.
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Listens, guides to meet health care goals. Easy to communicate with. Office staff is friendly and helpful. Questions asked through portal are answered promptly!
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
How great it is there
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Quick, precise and provides answers and solutions
Mar 15, 2026
What would you tell family and friends about your experience with this provider?
Great doctor great place great staff
Mar 15, 2026
What would you tell family and friends about your experience with this provider?
Prompt, efficient and timely service
Mar 15, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased with the health care I’m receiving from Ashley Alvord and MyMichigan Health.
Mar 15, 2026
What would you tell family and friends about your experience with this provider?
We are extremely grateful we have such an awesome hospital and staff at our disposal Keep up the great work
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
That's if they wanted a dr who listened and straight forward to the problems and type of care you need and if test of any kind are needed she's orders them, and she almost always able to get me in that day even if it's a different Dr because I meet them and they are like Shelby Miller there Great
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Ashley is a Great Listener and very thorough. I feel comfortable in her care.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
The entire team works well together, compassionate and professional
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, staff is knowledgeable and attentive.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Becky is a wonderful caregiver! Thank you!!
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
First time meeting, saw me before up coming visit to meet due to allergic reaction, possible med. Very caring and respectful as I have 55+ years as a [OCCUPATION]. We discussed throurly each aspect of my concerns. Very knowledgeable. Friendly looking forward to having her as my primary.