MyMichigan Family & Internal Medicine & Pediatrics: West Branch
MyMichigan Health Park West Branch
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
1,976 verified ratings
1,976 Ratings, 1,242 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family & Internal Medicine & Pediatrics: West Branch for caring, knowledgeable, and attentive providers who listen, include patients in decisions, and provide thorough, proactive care. Staff are described as friendly and professional; many recommend the practice and credit providers with important diagnoses and improved health. A few comments note scheduling and communication issues with the larger MyMichigan system. Overall sentiment is strongly positive toward individual clinicians and care quality.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 2, 2026
Rebekah Dunn, P.A.-C.
Rebekah and her team are always on time, professional, and prepared for my appointment. I feel my time is valuable to them.
They review their notes, answer all questions I have, provide information and options to assist me with any questions or concerns I may have.
They also review my medication regimen, and adjust those as required if the results are not satisfactory due to results.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
I absolutely loved my visit with Ashley Alvord and her staff. I felt important and as a individual and not just a numbered client. She was very understanding and listened to my concerns as a new patient. Got lab work ordered and focusing on my issues that ate important to me. She set me up for another appointment to see how I'm doing on my weight loss journey and to go over my lab results. Everyone was pleasant and very welcoming.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
It took me 2 years to find a provider up here after we moved up here. She is the best
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Love going to this office. They are the best!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
I thought she & staff were very efficient & followed up on requests that the doctor order. I really like doctor Dunn.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Very caring and listens to your concerns and explains test results so you can't understand them . Very good doctor and caring staff
Jul 21, 2026
What would you tell family and friends about your experience with this provider?
First class person, and I have recommended her to several people
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Shelby is great
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
She seems to know what she's doing and is quite pleasant.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
very nice apoinment
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Ashley is a wonderful provider with a heart of gold. She is supportive and understanding.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
She listens, then ask questions and then provides options. Great Dr!
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
The whole staff from the front desk to the nurse and doctor are excellent, they are always very professional, friendly and I have always been given the best care and treatment every time I have visited. The waiting area and rooms are also always spotless. I love this place, keep up the great work!!
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Ashley always listen to you and make sure you are doing good before she lets you leave the office. I don’t want to see anyone else because she the first person I feel comfortable with because I’m not a fan of doctors
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Great care giver
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Very caring, knowledgeable. Doesn't hurry
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
She truly cares about her patients . I am a [OCCUPATION] and she treats me as a peer, so much respect. She is true exception of a NP. She listens, doesn't act like she is superior.. I hasatated in going to another NP after a bad experience, so happy we chose to see her. Her knowledge is outstanding.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr. and staff. The only complaint I have is when i have had biopsies it is taking over a week to get results from the lab. It used to only take a day or two.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable staff. Friendly and listens to the patient. Answered online questions in a timely manner.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend this provider.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Shelby has been my NP for 4 years now. She is an excellent NP. I came from the [CITY] area and we had access to the best healthcare, but the physician’s and NP are much better here! They always answer me especially where my medication is concerned.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Good
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Nicole Zimmer is the best and takes her time with you
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
I received good service
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Ashley is excellent. She listens carefully, answers or questions. I would recommend her. She's a very caring person.
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend, thank you!
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
She’s a very good Dr. she listens and understands you. She give direct answers to your questions.
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Knowledgable, supportive and friendly team!
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Overall happy with the entire experience! Very friendly and knowledgeable team would highly recommend them to our family! Thanks again [NAME]
Jul 13, 2026
She is an excellent physician with a heart of gold. Dr. Anna is always very caring, friendly, and kind. She listens to your ailments and is always reviewing your medical history for any changes in your health. I am very lucky to have her for my Doctor.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
She listens and takes action on what needs to be done.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Shelby is great, the practice it’s self doesn’t allow time for patient visits or appointments for other issues. Always referred to urgent care.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. Zimmer.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Rebekah Dunn and her staff are excellent.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
I like how Rebecca listens to me and does not rush me. She adjusts my care based on what I want And what I am telling her
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Love the way she treats me and always answers my questions thouroughly.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
First of all she is very kind, friendly, and caring. She also is very professional and knowledgeable about medicine and how to treat your ailments. She reviews your health history and listens to what you have to say. I am very happy and lucky to have her as my physician. She’s always going that extra mile with your health concerns!
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Dr, Zimmer, and her staff are wonderful. She remembers things that are important to me. Her nurses are always friendly and helpful.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Compassionate, well informed on the complexity of my illnesses and supportive
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
I had an excellent experience with Dr. Sadhika Anne. She diagnosed my plantar fasciitis accurately and provided effective treatment that made a real difference. She was kind, professional, and took the time to explain my condition and answer all of my questions. I felt listened to and well cared for throughout the entire process. I highly recommend her to anyone looking for a knowledgeable and compassionate physician.
Jul 10, 2026
Always professional, informative and friendly. Awesome staff too!
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care she is very caring.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Doctors and staff very friendly,professional,helpful and knowledgeable.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Rebekah, Summer and Savanha were friendly, professional and informative. Love this office!
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
I have recommended this practice and especially Ashley Alvord to many other people looking for new doctors.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Seems in a hurry to go to next patient ! Doesn't seem concerned about some issues but again in a hurry to go on ......had questions but didn't attempt to ask ( would take time that isn't avaliable) I don't try to be difficult but maybe I am ??? I am a older person so my life is short .......no need to take to much time!
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Great
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
It’s Great
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Easy to access and great support staff. The local hospital provides excellent support for bloodwork and imaging.