Shelby Miller, F.N.P.-B.C., M.S.N.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
250 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
250 Ratings, 155 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Shelby Miller is repeatedly praised for attentive, compassionate, and thorough care. Patients highlight her listening skills, clear explanations, and collaborative treatment planning; several credit her with diagnosing serious conditions and guiding recovery. Cindy and other staff are noted as friendly and helpful. Occasional issues mentioned include phone access, appointment scheduling, and referral timeliness. Overall sentiment is strongly positive with consistent recommendations and trust in ongoing care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 26, 2026
Shelby Miller is the kindest and most caring person to have as my provider. I would recommend her to anyone that’s looking for a great provider for your care.
Aug 17, 2026
It was fine. Discussed several issues.
Aug 11, 2026
Always a pleasure to have my physical appointment with Shelby Miller and staff..very professional and courteous...would recommend her to friends 🧡
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Nice place to go for health needs
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Always a pleasure to have my yearly physical appointment with Shelby Miller and staff..very punctual and courteous..
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Keep up the great work
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Since being under the My Michigan umbrella I've received the care I expect.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Shelby is great! She always listens to what I have to say and never makes me feel rushed.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I have been searching for a doctors that would listen to me for a vwry long time. I finally for that with My Michigan West Branch Office. That why I travel 1 hour and 45 minutes to go there
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent,, and I highly recommend them!
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent Care. Would recommend to anyone who needs a doctor!!🌞
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Always receive great care there
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Shelby is out going and down to earth. She listens well and seems to have alternatives for your care in mind.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Shelby is great
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Shelby has been my NP for 4 years now. She is an excellent NP. I came from the [CITY] area and we had access to the best healthcare, but the physician’s and NP are much better here! They always answer me especially where my medication is concerned.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Good
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend, thank you!
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
She listens and takes action on what needs to be done.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Shelby is great, the practice it’s self doesn’t allow time for patient visits or appointments for other issues. Always referred to urgent care.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care she is very caring.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Easy to access and great support staff. The local hospital provides excellent support for bloodwork and imaging.
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Shelby always listens and comes up with a plan that works for me
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Shelby.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Shelby Miller is an excellent nurse practitioner . She does a better job than some doctors I’ve had. I would highly recommend her. Keep up the good work
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Get excellent care up there
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
She’s really great to have as my primary provider!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend, clean rooms, friendly and courteous staff.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
This is the place to go for your medical care.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended her. Very personable and knowledgeable.
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Seems to be nice and also knowledgeable.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Saboor was my Doctor. First time with Shelby Miller. She was very kind & caring. Would recommend her.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
She's approachable and very knowledgeable
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
You are the best !
Jun 3, 2026
Shelby is a wonderful health care provider. She makes you feel comfortable, listens to all your needs and is the best. I always recommend her to friends in need of health care. She is the best!
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Shelby is the best health care provider I have had as an adult . She is professional, informative, knowledgeable and always listens to my concerns. I recommend her to anyone looking for a new doctor. She is wonderful in all aspects.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
If you need a new doctor or NP you have to go to Shelby Miller she's the best I've ever had she always does the right thing and she always listens to what I say I wouldn't have anyone else but her
May 25, 2026
What would you tell family and friends about your experience with this provider?
She is a very welcoming person ☺️
May 21, 2026
What would you tell family and friends about your experience with this provider?
I was treated in a kind and courteous manner. I did not have a long wait time. My problem was addressed and my concerns were listen to. I felt very satisfied with the care I received.
May 20, 2026
My experience with Shelby Miller, and her staff, have been excellent visits every time I was scheduled!
Thank you to all involved with the services provided.
[NAME]
May 20, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend!
May 20, 2026
What would you tell family and friends about your experience with this provider?
I appreciate her. She listens to what I have to say and she will always find a way to help me if I need it
May 16, 2026
What would you tell family and friends about your experience with this provider?
Shelby Miller is a caring and compassionate person. She listens and makes suggestions to address my concerns. Her staff is friendly and helpful. Great experience every time I see her.
May 16, 2026
What would you tell family and friends about your experience with this provider?
Shelby is very kind and knowable.
May 11, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Good provider, easy to access.
May 8, 2026
What would you tell family and friends about your experience with this provider?
I called on a Wed in pain and had to wait till the next Tuesday,that first appointment was cancelled. I had to wait a week for a new appointment. When I seen her she was very kind and professional.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Very professional nice courtesy very pleasant to be with
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Shelby is very thorough and caring. She makes sure all your concerns are addressed and taken care of. If more specialty is needed, she refers you to great doctors to help get all your health issues solved. She is a fantastic doctor and I recommend her to anyone that needs a good one.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
They are propt, professional and yet personable people who care about their patients.