Shelby Miller, F.N.P.-B.C., M.S.N.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
224 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
224 Ratings, 139 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent care But soon she wouldn't take my Humana
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Very caring, attentive & understanding
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable, has a good bedside manner
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a excellent doctor
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
She’s OK
Mar 12, 2025
Would highly recommend Shelby Miller and staff..very professional and helpful..explained things thoroughly..
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller and the staff from the check in desk and other medical personnel were very helpful and friendly and professional..
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Wonderful people. They go above And beyond.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
The care and compassion the Shelby and her nurse (Sarah) shows is more than you can expect. Both are at the top of their game. I love em.
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is great! She takes time, listens to you, orders what needs to be done, and makes you feel good about your health care.
Mar 8, 2025
I had an amazing experience with Shelby Miller. She is incredibly compassionate, professional, and knowledgeable. I really appreciate how she takes my concerns seriously and always addresses them proactively. It’s comforting to know that I’m in such capable hands. Highly recommend her!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I had an amazing experience with Shelby Miller. She is incredibly compassionate, professional, and knowledgeable. I really appreciate how she takes my concerns seriously and always addresses them proactively. It’s comforting to know that I’m in such capable hands. Highly recommend her!
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Shelby Miller and staff are excellent and care about the babies
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby always has all my medical information very handy and she listens very carefully to mu concerns.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Great caring and truly concerned about helping her patients & the staff is really good too!!
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Shelby explains everything in depth and takes her time with you. She is a very pleasant NP.
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very professional. Alway answered my questions.
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Experience the best care here, from Starr to finish, they ask and answer your questions and needs and explain the best treatment
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
1. Shelby is the best medical professional I have ever had and I am [age] years old. The staff at the new west branch location are always friendly, helpful, kind and genuine.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Never had an any issue with Shelby Miller. Glad she’s my health care provider.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Shelby is always very thourough in her explanations and in listening to my problems. I have a lot of confidence in her. I also want to say that her nurse Cindy is professional and very nice.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Very personable
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended!!
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
I appreciate Shelby’s compassion.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
That she and her staff are very thoughtful and kind!
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very caring and listens to you
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I'm [age] years old I never never had a doctor or a NP is kind and caring and professional as Shelby Miller
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Always an excellent visit, superb doctor
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
I would tell people that I do enjoy Dr. Miller and the nurse that normally works with her(I can’t remember her name) but the staff at the reception desk are not friendly at all. The last time I was in there not one of the three women sitting there smiled or were friendly at all. I understand that they work with sick and grumpy people all day and that takes a toll. But when dealing with a child who might be scared of the doctors office or one who is trying to be friendly a smile would go a long way. I have even thought of going to a new doctors office because the reception desk can be so unfriendly.
Jan 19, 2025
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Very happy with the care O have received.
Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Miss Miller is the greatest! Never a problem! She always makes me feel better!
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is excellent, caring, understanding, & very knowledgeable in her field, a wonderful person in a professional environment ! I recommend Shelby Miller 100%
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
She's very smart and can tell what's wrong after a couple few questions and I would refer her to any one looking for great care all around.
Dec 25, 2024
What would you tell family and friends about your experience with this provider?
Try it you will like it
Dec 18, 2024
What would you tell family and friends about your experience with this provider?
Shelby does a great job in listening to you, answering your questions and taking time for you (never feel like it is a rushed visit). She is knowledgeable in the areas that I needed explaining and is working with me to come up with the tests that will answer some medical health questions. Would recommend her to anyone!
Dec 16, 2024
What would you tell family and friends about your experience with this provider?
Very knowledgeable courteous and professional
Dec 14, 2024
What would you tell family and friends about your experience with this provider?
Very good & highly recommended
Dec 10, 2024
What would you tell family and friends about your experience with this provider?
Very pleased with her care. Put me on diff erent medication that really helped. Would recommend her.
Dec 2, 2024
What would you tell family and friends about your experience with this provider?
Shelby and the staff are vary friendly and professional
Nov 25, 2024
What would you tell family and friends about your experience with this provider?
I'm always pleased with the care I get from this office.
Nov 22, 2024
What would you tell family and friends about your experience with this provider?
I would recommend Shelby
Nov 22, 2024
What would you tell family and friends about your experience with this provider?
Very reliable and interested in my situation.
Nov 21, 2024
What would you tell family and friends about your experience with this provider?
Shelby listens to my concerns, and takes the time to thoroughly go thru and discuss each one and go thru my options, she does not rush me thru my appointments . She is kind and courteous also
Nov 10, 2024
What would you tell family and friends about your experience with this provider?
Very happy with the service provided
Nov 2, 2024
What would you tell family and friends about your experience with this provider?
I find the Shelby is quite thorough in her care for me.
Oct 31, 2024
What would you tell family and friends about your experience with this provider?
Very pleasant & easy to speak to, very attentive to my questions. Always on time, very knowledgeable of general medicine & quick to recognize & prescribe the correct medication! S. Miller is a superb asset to Michigan health!
Oct 31, 2024
What would you tell family and friends about your experience with this provider?
She's amazing highly recommend her she was excellent with my [age] year old . We went for a check up & he happened to not be well she got him in for chest X-rays that same day & within a few hours results & call back with all information needed plus she made sure to get our preferred pharmacy incase she needed to send something in so she's highly professional comes prepared & knows what to do .Im very satisfied she was pleasant enough to where my son wasn't anxious either. He is afraid of shots so he is uneasy going to drs but he was comfortable with Dr.Shelby Miller as she is very friendly & caring .
Oct 30, 2024
What would you tell family and friends about your experience with this provider?
Great experience!
Oct 29, 2024
What would you tell family and friends about your experience with this provider?
Iwould reccomend Shelby Miller to others.