Shelby Miller, F.N.P.-B.C., M.S.N.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
247 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
247 Ratings, 157 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
She is always friendly & caring & listens & explains everything. Also Shelby directs me in the right path to medical issues that need to be resolved .
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
She was very helpful in all my needs i.would recognize her to my family
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The most friendly and caring provider. No doctor cares the way she does. She is amazing and so is her staff.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Friendly, professional, listened to my concerns, answered my questions. I never felt rushed & that I was their main focus.
Aug 20, 2025
What would you tell family and friends about your experience with this provider?
I received excellent care.
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
She is excellent at what she does she is definitely a person who listens and cares
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
Very nice and professional
Aug 16, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is awesome. I love her. She's so smart and very nice.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful and listen to answer all your questions
Aug 13, 2025
Shelby was always listening before speaking, asking for clarity and willing to try alternatives. She was open to suggestions. That is a breath of fresh air from a patient's perspective in the medical environment of today.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
My Michigan Health system in my experience is professional, courteous, prompt and knowledgeable.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Shelby is very effective with my care!
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Shelby always listens to me, and acts accordingly!
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
She's an excellent doctor knows what she's talking about has a wonderful personality and cares about her patients
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
I think she’s a great provider. she listens to you and will do her best to help you.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a wonderful doctor and I truly trust her, she takes the time to listen to her patients. I would highly recommend her.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
On time understands the medical problems I have.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
She is a knowledgeable and caring provider.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Shelby and her staff
Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Great experience. No problems
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Very good bedside manner and knowledge
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
She is excellent
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with Shelby. Recommend her to Friends
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her to others.
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Shelby is very knowable.
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
It's ok
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Shelby is always kind to me. She takes her time with me. Shelby has helped me through a lot of my issues and now i am feeling better than ever, your a wonderful provider. Your MA Cindy has always been a delight and wonderful at her job. Nurse Jenn is also very sweet and always takes care of my questions and concerns when i have them. Thank you to all the staff!
Jul 11, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a smart and caring person, who seems to truly want to help resolve issues.
Jun 30, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is a good practitioner and listens to you carefully.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
New medicine, but seem to work.
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Great job as always
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is a kind, attentive and thorough provider and we appreciate her and her staff tremendously.
Jun 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Jun 16, 2025
S. Miller is a fantastic doctor that listens to your ailments & addresses your issues with complete care & recommendations. The staff is super friendly, experienced & comforting!
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
S.Miller is a fantastic doctor that listens to your ailments & addresses your issues with complete care & recommendations. S.Miller is a huge asset to MyMichigan!
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
I would recommend
Jun 12, 2025
What would you tell family and friends about your experience with this provider?
I hate going to the doctor’s office and Shelby Miller makes it a lot easier. She listens and never makes me feel rushed.
Jun 6, 2025
What would you tell family and friends about your experience with this provider?
Would highly recommend Shelby Miller. She is friendly, knowledgeable, and careful with my son.
May 29, 2025
What would you tell family and friends about your experience with this provider?
I recommend Shelby Miller N.P.. all the time.
May 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent care
May 26, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and courteous.
May 23, 2025
What would you tell family and friends about your experience with this provider?
Very professional and reliable.
May 22, 2025
What would you tell family and friends about your experience with this provider?
Very good care! Cindy her nurse is very nice
May 21, 2025
What would you tell family and friends about your experience with this provider?
Shelby listen to what i had to say. This was my first visit as I was with a different office not with my Michigan health care. I would recommend Shelby miller.
May 19, 2025
What would you tell family and friends about your experience with this provider?
Shelby is so caring, thorough, and kind. I am so glad I made the switch to her office. Her, her nurse named Jenn and her MA Cindy are professional, efficient and really go the extra mile. I feel cared for and like I am treated above and beyond what any other doctor has done for me. I’ll always be a patient of hers.
May 19, 2025
What would you tell family and friends about your experience with this provider?
My Dr's office is we're you need to go, for all their illnesses,
May 17, 2025
What would you tell family and friends about your experience with this provider?
I’m very please and recommend My michigan
May 16, 2025
What would you tell family and friends about your experience with this provider?
To go to her, if looking for as great Doctor
May 12, 2025
What would you tell family and friends about your experience with this provider?
Everyone I encountered at the facility was so kind, and so patient. Cindy that took my vitals was so warm and welcoming. Shelby Miller explained anything I needed to know within patience and kindness. I never felt rushed.
May 5, 2025
What would you tell family and friends about your experience with this provider?
She is personable. We get along just fine.