Shelby Miller, F.N.P.-B.C., M.S.N.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
229 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
229 Ratings, 144 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 14, 2025
Outstanding and very supportive. You feel like a personal friend🤗
Apr 14, 2025
What would you tell family and friends about your experience with this provider?
The care that Shelby showed to me about my concerns was excellent. Cindy, her nurse, was beyond thoughtful and caring. They actually made you feel that your visit was enjoyable being there. The thoughtfulness and care you receive when your there is outstanding. I would recommend Shelby to anyone that was looking for care.
Apr 11, 2025
What would you tell family and friends about your experience with this provider?
I get excellent. Care from her.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
MA, Nursing and provider are outstanding. Registration staff lacks situational awareness. They go through the standard scripting and it comes across as robotic and disingenuous
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Shelby always has time to talk to me about my concerns!
Apr 1, 2025
What would you tell family and friends about your experience with this provider?
I switched to Shelby because I could never get an appointment, when needed, with my doctor. Because of ongoing medical issues, Shelby and I set up recurring appointments every few months.
Apr 1, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Very good provider! Takes good care of you
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
I would tell then that my Dr in my opinion is the absolute best and I would recommend her 10/10
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
I always tell family members and friends howvpleasecwe are to be a part of this facility.
Mar 27, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller listens to me and we discuss my care. She does not assume anything about my concerns and questions. She goes above and beyond to be a partner in my care.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
She’s knowledgeable friendly caring listens to her patients. She’s community oriented
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Caring and takes time to make sure you understand what is going on.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent care But soon she wouldn't take my Humana
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Very caring, attentive & understanding
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable, has a good bedside manner
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a excellent doctor
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
She’s OK
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Shelby is great at listening and making sure that you are heard. She is very knowledgeable and I’d be happy to recommend her to friends and family.
Mar 12, 2025
Would highly recommend Shelby Miller and staff..very professional and helpful..explained things thoroughly..
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller and the staff from the check in desk and other medical personnel were very helpful and friendly and professional..
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Wonderful people. They go above And beyond.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
The care and compassion the Shelby and her nurse (Sarah) shows is more than you can expect. Both are at the top of their game. I love em.
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is great! She takes time, listens to you, orders what needs to be done, and makes you feel good about your health care.
Mar 8, 2025
I had an amazing experience with Shelby Miller. She is incredibly compassionate, professional, and knowledgeable. I really appreciate how she takes my concerns seriously and always addresses them proactively. It’s comforting to know that I’m in such capable hands. Highly recommend her!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I had an amazing experience with Shelby Miller. She is incredibly compassionate, professional, and knowledgeable. I really appreciate how she takes my concerns seriously and always addresses them proactively. It’s comforting to know that I’m in such capable hands. Highly recommend her!
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Shelby Miller and staff are excellent and care about the babies
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby always has all my medical information very handy and she listens very carefully to mu concerns.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Great caring and truly concerned about helping her patients & the staff is really good too!!
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Shelby explains everything in depth and takes her time with you. She is a very pleasant NP.
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very professional. Alway answered my questions.
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Experience the best care here, from Starr to finish, they ask and answer your questions and needs and explain the best treatment
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
1. Shelby is the best medical professional I have ever had and I am [age] years old. The staff at the new west branch location are always friendly, helpful, kind and genuine.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Never had an any issue with Shelby Miller. Glad she’s my health care provider.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Shelby is always very thourough in her explanations and in listening to my problems. I have a lot of confidence in her. I also want to say that her nurse Cindy is professional and very nice.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Very personable
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended!!
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
I appreciate Shelby’s compassion.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
That she and her staff are very thoughtful and kind!
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very caring and listens to you
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I'm [age] years old I never never had a doctor or a NP is kind and caring and professional as Shelby Miller
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Always an excellent visit, superb doctor
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
I would tell people that I do enjoy Dr. Miller and the nurse that normally works with her(I can’t remember her name) but the staff at the reception desk are not friendly at all. The last time I was in there not one of the three women sitting there smiled or were friendly at all. I understand that they work with sick and grumpy people all day and that takes a toll. But when dealing with a child who might be scared of the doctors office or one who is trying to be friendly a smile would go a long way. I have even thought of going to a new doctors office because the reception desk can be so unfriendly.
Jan 19, 2025
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Very happy with the care O have received.
Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Miss Miller is the greatest! Never a problem! She always makes me feel better!
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is excellent, caring, understanding, & very knowledgeable in her field, a wonderful person in a professional environment ! I recommend Shelby Miller 100%
Jan 3, 2025
What would you tell family and friends about your experience with this provider?
She's very smart and can tell what's wrong after a couple few questions and I would refer her to any one looking for great care all around.
Dec 25, 2024
What would you tell family and friends about your experience with this provider?
Try it you will like it
Dec 18, 2024
What would you tell family and friends about your experience with this provider?
Shelby does a great job in listening to you, answering your questions and taking time for you (never feel like it is a rushed visit). She is knowledgeable in the areas that I needed explaining and is working with me to come up with the tests that will answer some medical health questions. Would recommend her to anyone!