Shelby Miller, F.N.P.-B.C., M.S.N.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
245 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
245 Ratings, 145 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
I am always satisfied with the quality attention I receive.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Great office, great providers, wonderful service, friendly staff
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
The most pleasant place I've ever been to.In my life , everybody is kind curtis , and the doctor always asked questions and ask if I have any association answers them almost like having a family remember talking talking to you
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Highly Recommend
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is a great provider. She tries to help you in any way that she can. This next comment doesn't have to do with Shelby Miller. My wait time was ridiculous. I checked in on-line for my 9am appointment. I was there at 8:45 am. I didn't get put in a room until 9:15 am. Then, Shelby didn't come in until 10:15 am. I wasn't happy that I had to sit there for an hour and a half before being seen by my Dr even when I checked in online.
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby is easy to talk to and listens carefully to my concerns. I feel like I have a partner in meeting my health goals!
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Extremely concerned about your health. Impossible to reach or get a call back. Easy to talk to. Listens.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Shelby always friendly and takes time with me. Never rushes the appt. even though I know she is busy
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Shelby is good but referrals are slow to long to wait for urgent care
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Kind, courtesy and understanding. Helpful to all issues you might be having.
Sep 17, 2025
Shelby is a wonderful medical professional. She is compassionate, understanding and listens to all your concerns. Recommend her to anyone looking looking for the best NP.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Very good, organized. Shelby his great and so is her staff
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a wonderful medical professional. We recommend her to anyone looking for a new NP.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable, polite, caring, and thorough
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Excellent people and excellent work
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
I have always had good service . I was treated with respect.
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a knowledgeable professional who is naturally kind and empathetic! She’s a gem!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
She is always friendly & caring & listens & explains everything. Also Shelby directs me in the right path to medical issues that need to be resolved .
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
She was very helpful in all my needs i.would recognize her to my family
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The most friendly and caring provider. No doctor cares the way she does. She is amazing and so is her staff.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Friendly, professional, listened to my concerns, answered my questions. I never felt rushed & that I was their main focus.
Aug 20, 2025
What would you tell family and friends about your experience with this provider?
I received excellent care.
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
She is excellent at what she does she is definitely a person who listens and cares
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
Very nice and professional
Aug 16, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is awesome. I love her. She's so smart and very nice.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful and listen to answer all your questions
Aug 13, 2025
Shelby was always listening before speaking, asking for clarity and willing to try alternatives. She was open to suggestions. That is a breath of fresh air from a patient's perspective in the medical environment of today.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
My Michigan Health system in my experience is professional, courteous, prompt and knowledgeable.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Shelby is very effective with my care!
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Shelby always listens to me, and acts accordingly!
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
She's an excellent doctor knows what she's talking about has a wonderful personality and cares about her patients
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
I think she’s a great provider. she listens to you and will do her best to help you.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a wonderful doctor and I truly trust her, she takes the time to listen to her patients. I would highly recommend her.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
On time understands the medical problems I have.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
She is a knowledgeable and caring provider.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Shelby and her staff
Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Great experience. No problems
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Very good bedside manner and knowledge
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
She is excellent
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with Shelby. Recommend her to Friends
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her to others.
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Shelby is very knowable.
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
It's ok
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Shelby is always kind to me. She takes her time with me. Shelby has helped me through a lot of my issues and now i am feeling better than ever, your a wonderful provider. Your MA Cindy has always been a delight and wonderful at her job. Nurse Jenn is also very sweet and always takes care of my questions and concerns when i have them. Thank you to all the staff!
Jul 11, 2025
What would you tell family and friends about your experience with this provider?
Shelby is a smart and caring person, who seems to truly want to help resolve issues.
Jun 30, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is a good practitioner and listens to you carefully.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
New medicine, but seem to work.
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Great job as always
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Shelby Miller is a kind, attentive and thorough provider and we appreciate her and her staff tremendously.
Jun 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent