Nicole Zimmer, M.D.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
389 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
389 Ratings, 266 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very nice and I didn’t have to wait at all to be taken care of.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
My appointment went according to schedule. Everyone was helpful and courteous. And I am happy that I changed to Mi Michigan health.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
really cares
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Seemed okay
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Great care Dr Zimmer listens and is very responsive to what you need .
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Always care about me, what I have to say and never have to wait to be seen when I have an appointment.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is the perfect mix of compassion and professionalism.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Very happy with the treatment I received from mid Michigan and dr zimmer. The whole staff made it a pleasant experience.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
yes, great doctor and staff
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Awesome
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Sometimes it would take a while to get a response to a question thru the portal
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Couldn’t at for a better Doctor 🧑⚕️ she is wonderful
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Nicole is a great listener
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
The staff, and Dr Zimmer are so friendly. I never feel aquard or, embarrassed going there with a medical issue. They remember your previous medical discussions, which always amazes me. Dr. Zimmer sees so many patients during the day. I don't know how she does it. They are the best!!!
Nov 24, 2025
What would you tell family and friends about your experience with this provider?
Everyone is very friendly from the time you walk in. The medical staff is very friendly and knowledgeable. You never feel rushed.
Nov 22, 2025
What would you tell family and friends about your experience with this provider?
I absolutely love Dr Zimmer. I absolutely dislike the office. I cannot ever get an appt to see her outside of my scheduled at a previous appt, appt. If you are sick or injured you will be told to go to Urgent Care. A question about a medication, you might hear back in 2 weeks. Call you about lab or x ray results, thats not happening! Everything is done thru the stupid hard to use ap and communication is robotic at best and i get so many irrelevant notifications that i turned them off. 6 reminders for one appt is over the top! I literally get 3 notifications thru the ap, 2 texts, and a phone call. I wish she could go into her own practice instead of being part of this group office. She is amazing, patient and kind. Her nurse is usually good too although it seems like theres a different nurse every time im there. The front desk staff, although they have improved a bit in person, are rude and not understanding on the phone. Dr Zimmer 10/10…the office over all 1/10
Nov 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is very knowledgeable and professional, listens to what patients have to say, makes recommendations and referrals to other providers that are professional as well. I would highly recommend her to anyone needing a primary care provider
Nov 15, 2025
What would you tell family and friends about your experience with this provider?
Fell well cared for there
Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Minimal wait time, very friendly, knowledgeable, and thorough. Makes you feel comfortable and really listens to you. Treats you like a person, not a number.
Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Excellent would and have recommended this Dr to others
Nov 13, 2025
What would you tell family and friends about your experience with this provider?
Very understanding and willing to help achieve your goals
Nov 13, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff
Nov 12, 2025
Top notch medical care by Dr. Zimmer and her staff. All my questions and concerns are addressed in layman's terms so I have a complete understanding of the diagnosis and recommended treatment plan.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Very communicative doctor and staff. When all your questions and concerns are addressed, it provides great peace of mind. Dr. Zimmer and her staff live up to and exceed my expectations.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Kind, understanding, helpful
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with dr zimmer
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Caring, understanding
Nov 4, 2025
What would you tell family and friends about your experience with this provider?
I’m so glad I found her ! She is great! The whole staff is great!
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Dr Zimmer. She is a very good listener and provides excellent care.
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Front desk staff lacks welcoming attitude
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent care!
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
I would say that Dr Nicole Zimmer is a very friendly service provider and she is proficient and consistent. I was able to get what I needed within a few days apart.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor, excellent staff, always satisfied with every contact with the care I receive.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
See responses for this info. She is receptive and attentive.
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Very happy with my visit with Dr. Zimmer
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
Great
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Zimmer is professional, compassionate and truly listens to my concerns.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
I have not had a negative experience with Dr. Zimmer or her staff.
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
I always enjoy my appointments with Dr. Zimmer. She listens .
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
I really like her. She takes all the time she needs to be with me. Always explains things so you understand. She really care about her patients. You can tell that about the questions she asks and how she answers your questions. I think she’s a very good listener and doctor. I think she really cares about her patients. I’m glad she’s my doctor.
Oct 19, 2025
What would you tell family and friends about your experience with this provider?
Very good very concerned
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
Great doctor and staff. No complaints
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor and very thorough
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
I like her
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Very good
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Friendly and efficient
Oct 14, 2025
What would you tell family and friends about your experience with this provider?
Very pleased, aware of and addressed all my health needs
Oct 14, 2025
What would you tell family and friends about your experience with this provider?
Easy to talk to and she listens to what i need to say and ask her.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and caring
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
I have always had very professional help and guidance from the office. It is apparent that the overall staff is very short handed although this has not directly affected me.