Nicole Zimmer, M.D.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
412 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
412 Ratings, 281 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Zimmer is consistently described as caring, attentive, and highly knowledgeable. Patients highlight her listening skills, thoroughness, and personalized care—often noting she spends time answering questions and builds collaborative treatment plans. Staff and nurses are frequently praised as friendly and professional. A few comments mention difficulty reaching the office by phone or portal and that she appears very busy, which can affect appointment availability. Overall sentiment is strongly positive with multiple referrals and successful lifestyle guidance noted.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Excellent in every way. Would differently recommend this practice.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Nicole Zimmer and her staff are very knowledgeable, caring, compassionate and professional. I never feel rushed during an appointment. Dr Zimmer is a good listener and takes the proper steps to ensure the best health outcome.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Satisfied with care
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
she's just the best!!
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
It was fun..
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit with Dr. Zimmer since she became my primary provider after my previous provider left the practice. I was very pleased with the visit and feel as comfortable with Dr. Zimmer as I did with Dr. Sebour. Very friendly, very competent, very thorough, very caring. I am very happy and satisfied!
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Great provider and staff
Aug 4, 2026
What would you tell family and friends about your experience with this provider?
I liked her a lot and would recommend her to others
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
She is great
Aug 2, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and professional.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Nicole is an amazing doctor, you can never get an appointment with her, unless made a year in advance. You will have to go to urgent care with out the possibility of a follow up with Nicole. Her nurse is rude and pushy.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I love seeing Dr. Zimmer. She and her staff are always pleasant and encouraging. She's never Pushy or demanding...always willing to listen.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is knowledgeable, kind, and caring. I highly recommend her!
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
I find Dr. Zimmer, professional, knowledgeable, kind, empathetic, direct, fantastic listener and open to referring a patient to a different dr.
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
It appears to me that the medical staff is not sufficient and stretched too thin. Sometimes I would like to see the doctor but know it takes months to get in. I know there is a walk in clinic, however, if I want to talk about my chronic illnesses I would prefer to speak to the doctor that is familiar with my conditions.
Jul 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is the best. We are thankful for her
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Health care at my michigan is the best around. Very professional, asked all the questions and gives all the answers. We are lucky to have doctors like Dr Zimmer.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Love going to this office. They are the best!
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
She seems to know what she's doing and is quite pleasant.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Nicole Zimmer is the best and takes her time with you
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
I received good service
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
She’s a very good Dr. she listens and understands you. She give direct answers to your questions.
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Knowledgable, supportive and friendly team!
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. Zimmer.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Dr, Zimmer, and her staff are wonderful. She remembers things that are important to me. Her nurses are always friendly and helpful.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Doctors and staff very friendly,professional,helpful and knowledgeable.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 7, 2026
What would you tell family and friends about your experience with this provider?
Great caring attude.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I’m new to the office but I’m very happy with my choice.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, personable caring.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
She is very knowledgeable. I'm sure of getting excellent care.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased to have Dr Zimmer as my PCP. She has all the qualities one would look for.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
The provider is fine, it’s the My Michigan System. Impossible to get in in a timely manner, will not coordinate care makes you come back for frequent checks. It is unacceptable to make a patient wait two months before they can start physical therapy for their back. There should be more doctors and nurse practitioners available to me in the health park I should not have to fight for an appointment the way I do. And this all falls on My Michigan. This is not the doctors. This is the people running My michigan I have worked [OCCUPATION] my whole career and I know what games you’re playing you are billing my insurance repeatedly with all of these visits so that you can stay in the black and not caring about my budget my time or my Health.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer seems to be caring and compassionate and handles appointments in a professional way.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the facility was friendly and professional. When discussing our health care with family and friends we always say we get excellent care from Nicole and all of the staff.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer gives you hope and she expresses compassion for her patients and caregivers.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with my visit with Dr. Zimmer. I felt she listened and very attentive to my questions and thoughts.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Nicole is very patient and helpful. Explains everything in a manner you can understand. My biggest complaint is my Michigan's factory doctor set up. Sometimes u need to speak to a doctor for more than 15 minutes. The new policy's are mechanical, and with little to no choices (for family medicine) people will stay, but I know I'm not alone when I say, medical is not factory work to monetize, more payments an hour from insurance companies. It's about compassion, and truly getting to the root of the problem. That is hard to do when a buzzer or watch goes off after 15 minutes!!
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is the best!!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I have already recommended her to several people
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I have recommended N Zimmer to several people I know, she is caring & listens
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
She always listens to my questions and answers all of them. She always asks how I'm doing and if I need anything
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent dr. She listens to you and tries her best to help
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
You get treated with respect and good care.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is always professional, friendly and caring. She is thrower and takes time to listen to you. Her staff is very helpful and friendly. I trust Dr. Zimmer and her staff. If for any reason they can't get back with me the same day about a question, I always hear from them with an answer the next day. If my question is urgent, I hear from them the same day.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased with Dr. ZIMMER and her staff I don't think i could find a better Dr.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
She knows what she is doing. Staff are friendly too 🙏
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is s an excellent physician. She takes the time to really listen, explain and gives great advice.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Very nice and friendly
Jun 12, 2026
She’s an awesome primary care physician; very thorough and explains everything.