Nicole Zimmer, M.D.
Family Medicine
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.8 out of 5
392 verified ratings
1 Location
MyMichigan Family & Internal Medicine & Pediatrics: West Branch
335 E. Houghton Avenue
West Branch, MI 48661
392 Ratings, 262 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Zimmer is consistently described as caring, attentive, and highly knowledgeable. Patients highlight her listening skills, thoroughness, and personalized care—often noting she spends time answering questions and builds collaborative treatment plans. Staff and nurses are frequently praised as friendly and professional. A few comments mention difficulty reaching the office by phone or portal and that she appears very busy, which can affect appointment availability. Overall sentiment is strongly positive with multiple referrals and successful lifestyle guidance noted.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is professional, kind and friendly. She is always willing to answer questions!
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
She is a very good Doctor and is interested in what you say. Unfortunately with having 2 Drs recently leave WB clinic I might have to pursue another PCP, if can fine to attend to my needs before August 2026, her first available appointment. She is now overloaded with case loads of new patients!!
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent and professional care each and every time I needed it.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer was the most informative doctor that I’ve been to her nurses were very efficient and good. I was very pleased with my appointment. Everything was on time and did everything in a professional and timely manner. I would recommend her and her nurses to all my friends.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
She’s lovely but there needs to be a pediatrician at this office
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer does not make me feel I have to rush through my appointment, she is concerned about what I have to say. When I have a problem that is out of her expertise, she is right on top of it to get me a doctor that can take care of it.She is the Best
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend to friends
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Would recommend to family n friends. I know they are very busy but she takes her time with me with questions n answers.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I would recommend my Dr. To anyone. The best I've had for listening and not being overly pushy ! Very thorough shows a lot of concern to your health !
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Nurse Amy is a pleasure, and Dr. Zimmer is always caring , knowledgeable, responsive and respectful. Reception is also cheerful and pleasant.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Dependable, knowledgeable, listens well.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I really like Dr. Zimmer. She listens and makes good suggestions for my health care. Nurses in this office are friendly and professional. Easy to talk to and can answer my questions. I'm very pleased with this provider.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
She is very caring, kind, and knowledgeable.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor...I really appreciate how she sits down and discusses my medical health with me rather than treating me like a number.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is patient and respectful, letting me discuss my health concerns.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
I have referred friends to Dr. Zimmer. I am very pleased with the attention and care she gives to my medical needs.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Down to earth, kind, cheerful,
Jan 26, 2026
Dr Zimmer has helped my husband an I achieve healthy lifestyle with healthy eating, exercise and weight lifting. We are both in our [AGE]. We feel amazing and energetic. Dr zimmer is very motivating and wonderful. Thank you, Dr Zimmer
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is an awesome physician. The people that answer the phones, will not get messages to Dr Zimmer. If sick, phone people won't try to get ya in, go to urgent care. I wish Dr Zimmers staff at door were more like she is. Caring and wonderful. I appreciate Dr Zimmer. She is amazing and has changed my husband and I health in a positive way.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable and caring perdon
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Always provides top-notch service and the staff is great
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that Dr Zimmer spent time getting to know us as this was a new patient visit. She seemed very knowledgeable and asked us good questions about previous provider. I would absolutely recommend her. The interaction with her staff was very good.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Zimmer is a very caring and knowledgeable physician. She is definitely the kind of Dr that I want for my family and myself.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Talking to Dr. Zimmer is like talking to a good friend. She's always upbeat and encouraging. I'm very happy she's my doctor.
Jan 25, 2026
What would you tell family and friends about your experience with this provider?
Best overall dr in northern Michigan
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
MyMich is a large entity and communication can be troubling at times.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer listens closely and is comprehensive about needed care. I appreciate that she orders any and all appropriate labs. She works closely with me and we reach a mutually agreed treatment plan.
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent! Professional and courteous
Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Good bedside manner, explanations, and information.
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
We love 💕 her she always takes such good care of care of me
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Zimmer is amazing! She asks the right questions, listens to concerns, and is just a good genuine person. My son is on the spectrum and her new nurse is the best with him!
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
Nicole is an awesome physician. She took great care of me when I was sick.
Jan 8, 2026
What would you tell family and friends about your experience with this provider?
That they are so nice, and caring. Dr. Zimmer listens to your concerns, as does the nurses. They answer any questions you message them with in a timely manner. They are wonderful.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Wonderful
Jan 5, 2026
What would you tell family and friends about your experience with this provider?
Every time I have gone to my Michigan health Dr. Zimmer's office I have been seen on time. My needs have been met and the staff has been extremely friendly but professional
Dec 28, 2025
What would you tell family and friends about your experience with this provider?
She is right on top of things.
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
I Like her very much and will recommend her to everyonr
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
The best doctor around. Fantastic in every way. From knowledge to empathy to professionalism.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Best doctor and nurses ever
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Always very professional care and respect is provided.
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
I feel Dr Zimmer is a caring Dr. She listens and asks the necessary questions
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very nice and I didn’t have to wait at all to be taken care of.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
My appointment went according to schedule. Everyone was helpful and courteous. And I am happy that I changed to Mi Michigan health.
Dec 9, 2025
What would you tell family and friends about your experience with this provider?
Very kind and happy atmosphere.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
really cares
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Both nurses were kind and friendly to my child. Doctor Zimmer is always helpful and greets us with a smile.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Seemed okay
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Great care Dr Zimmer listens and is very responsive to what you need .
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Always care about me, what I have to say and never have to wait to be seen when I have an appointment.