MyMichigan EZCare Sault

4.6 out of 5

1,016 verified ratings

1,016 Ratings, 561 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
She is an excellent provider.

Oct 1, 2025
What would you tell family and friends about your experience with this provider?
100 percent great

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Very respectfully and professional expect good outcome

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
They were quick and thorough. The provider was attentive and helpful as she knew I was not feeling great.

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Very prompt and excellent service.

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Doctor and staff were friendly and courteous. Very helpful.

Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Very kind and compassionate care with a vast knowledge of medicine.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The wait time is ridiculous in the walk in clinic. But it is the only one available in the Soo. I wish that they had later hours as well. You get care, but it is pretty gruff.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Friendly, knowledgeable, and efficient.

Sep 16, 2025
What would you tell family and friends about your experience with this provider?
We are transient boaters & needed urgent care for sinusitis & my husband had a UTI. We were both impressed with the efficiency, caring & completeness of our visit.

Sep 15, 2025

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Very professional and kind

Sep 14, 2025
What would you tell family and friends about your experience with this provider?
Very friendly helpful courteous staff. I would be happy to recommend to family and friends

Sep 14, 2025
What would you tell family and friends about your experience with this provider?
This is a Walk In Clinic. I only use this facility when I am unable to schedule with my regular physician. Ms. Land was very easy to work with, explained what was necessary to resolve my medical issue. This is only a non emergency medical facility, and I am not normally a patient there.

Sep 13, 2025
What would you tell family and friends about your experience with this provider?
A++

Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Seemed knowledgeable and easy to talk to.

Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Sep 12, 2025
What would you tell family and friends about your experience with this provider?
This woman needs a raise! I think she should be running things. She broke things down in a way that we were able to understand and went above and beyond. She never made us feel judged or stigmatized which speaks volumes, especially in this town, because we showed up with minimal information and entirely unprepared. She was knowledgeable, direct, straightforward while also being kind and patient. 5 star rating for sure!

Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent listener

Sep 7, 2025
What would you tell family and friends about your experience with this provider?
The walk-in clinic was great

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Great

Sep 4, 2025
What would you tell family and friends about your experience with this provider?
Recommended highly for walking first aid care

Sep 4, 2025
What would you tell family and friends about your experience with this provider?
Urgent care visit, i was well cared for

Sep 4, 2025
What would you tell family and friends about your experience with this provider?
She was rude and talked to me like I was stupid. She seemed irritated that I came in to get a check up and didn’t give me any discharge papers.

Sep 1, 2025

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
She didn't rush me out of there. She took the time to listen

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
The service you get is worth the long waiting time.

Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Good

Aug 30, 2025
What would you tell family and friends about your experience with this provider?
To go there if they have a problem

Aug 29, 2025
What would you tell family and friends about your experience with this provider?
I felt like I was being talked down to.

Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Hailey always listens to what I have to say and takes me seriously. She makes me feel respected and cared for. She is fast and professional and I trust her opinions.

Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Very satisfying.

Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Great respect.

Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Very friendly staff

Aug 27, 2025
Outstanding! great communicator, thorough, caring, knowledgeable, Treated me like an individual, not a case.

Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Very friendly people

Aug 27, 2025
What would you tell family and friends about your experience with this provider?
This was an emergency walk in clinic appointment. I was treated quickly, efficiently, and am completely satisfied with the visit and the results. Lorraine was very reassuring and extremely helpful, thorough, excellent communicator and made me feel appreciated. I treasure MYMichigan Health services in Sault Ste Marie as an outstanding medical facility.

Aug 25, 2025
I’m from out of state visiting my daughter. Was sick before I came and was on zpac, finished my medicine but was not getting better and went to the clinic. The dr was very thorough , friendly and helpful. Waiting time was not long. Thankyou for making me feel very comfortable and feeling better by prescribing a different antibiotic. When ever I come to visit my daughter and I’m in need of medical help, I will come to this clinic.

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
We are from out of town and our experience at this office was hands down the easiest and friendliest we’ve ever experienced. THANK YOU!

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Friendliest, caring. Cleanliness, helpful. My first time here. Everyone in the office treated me as a respected patient , and the dr was wonderful . My whole experience was great and would recommend any one and all. If ever in need again I will come back. I live out of state. Thankyou for making me feel better.

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Lorraine was very compassionate and thorough. I had an accessed tooth. I’m grateful for her professional care.

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Lorraine is always the best!! I am so glad she is at the clinic now! She was my NPC before so I know she will always listen and provide the best advice and care for myself and children!

Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I’m in the Soo on vacation staying in a local campground, and I would recommend her to anyone in the campground who needed care.

Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Ms. Land and staff were quick knowledgeable and caring. I would recommend them to that office.

Aug 21, 2025
Very knowledgeable with great bedside manner!

Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Hailey provided our childrens’ athletic physicals as walk-in patients. She was great - if she was a PCP, we would be asking to be her patients. She was sharp, friendly, and had clearly read their charts and asked about each injury / surgery they had in the past year. We appreciate her availability and professionalism!

Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Tarbell was professional but also sweet and comforting when listening to my daughter. My daughter is [age] - usually uncomfortable at doctors visits- talking about personal issues but Teagen made her feel at ease. Would recommend her to anyone especially for our childrens care.

Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Lorraine Land and her office give excellent care!