MyMichigan EZCare Sault
4.6 out of 5
685 verified ratings
685 Ratings, 392 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan EZCare Sault for caring, knowledgeable, and professional providers and friendly staff. Many comments single out Hailey/Hailey (Hailey) and Lorraine for excellent bedside manner, clear explanations, and thorough care; multiple notes describe fast, efficient treatment and an alternative to the ER. Negative notes focus on long waits and occasional rushed or dismissive encounters. A few incidents mention charting/test-order errors. Overall sentiment is strongly positive with some operational concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 27, 2026
Hailey Cockerill, P.A.-C.
What would you tell family and friends about your experience with this provider?
My experience was very short in and out with no diagnosis of my issue other than visual.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I received care from urgent care. Pleased with the care I received.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I went to the clinic with a bad injury never heard anything back experienced high pain levels ,suffered alot .no clue what to do next know ing somthing was still really wrong with my ankle.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Hailey Cockrill is an excellent PA. A very professional, courteous, kind, and knowledgeable individual. I would recommend her to everyone I know.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
My care was fast, thorough, courteous and helpful. Excellent.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Seemed somewhat irritated with my condition.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
I had her for my urgent care visit. She was great, listened to me and really took time making sure I understood everything. She was excellent and I would highly recommend her. Was extremely grateful for her help getting me on the road to feeling better. I hope you make sure and share this with her. As a side note both the other staff I dealt with [DATE] were extremely helpful and friendly as well.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would go to the clinic again right away.if I. Had an issue. Everyone was very polite and friendly. My issue was handled promptly..
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
I have great experiences with Hailey and staff. When I attended facility on Hailey's day off waited over 90 minutes and finally left without being seen.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Professionally friendly and efficient!
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Good
Aug 18, 2026
What would you tell family and friends about your experience with this provider?
They were very friendly and courteous. My appt was very fast and overall they did a great job
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Waited for 3 hours to be told they couldn’t help me
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Good
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
She is an absolute person who has the knowledge and experience to take care of people. Wish we had more like her.
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
Very good care in a reasonable amount of time.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
Good care
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
Thank you very much
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
Great job
Aug 5, 2026
Hailey was a great provider for my minor Issue. She was so positive, knowledgeable, and easy to talk to I left the office feeling uplifted and feeling good about the rest of my day.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
It was very positive, I did not have to wait long at the walk in clinic. My issue was resolved quickly with a great and caring attitude. I don’t think I’ve ever had a medical provider that was as positive and in such a great mood as Hailey. It was a very positive experience. I would actually prefer her as my primary care provider. Great sense of humor and knowledgeable about my issue.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
It was a good visit. Hailey is very kind and nice!
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Responsive, attentive, knowledgeable, friendly
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Great
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
I visited the walk-in-clinic. This was the best experience I’ve had at this location. Amazing provider and staff. Would highly recommend.
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Wonderful care, very thorough! If needed would defiantly seek care there again!
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Very caring and professional.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
That it was good
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Not much wait time. Pleasant staff and provider.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
The physician listened and acted. She asked the appropriate questions and listened to my answers. The medicine I was prescribed helped and she identified a contributing factor to my issue that had been missed a couple times by others. Very happy with my visit.
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Very good!
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
A great place yo get immediate attention for your concerns.
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
A great place to get immediate attention to your concerns.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Hailey is great! She listened to what my problem was and talked about what could be done and what could be prescribed for it. I can't say enough about Hailey! She is an excellent practitioner and very knowledgeable!
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
I think they're fabulous, all of them. Hope I can get our son there.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Terrific! Prompt care and everyone at the office was kind, professional, and knowledgable. Thank you!
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
It's a great facility.
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Hailey and the staff at the Walk-In Clinic were professional, knowledgeable, friendly, courteous, and respectful. It was "top-knotch" service! Thank you so much! [NAME]
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Service was great!
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Good
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Provider is great. The billing and Mychart need to be more user friendly
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
The provider was efficient asked appropriate questions reviewed the outcome and prescription with me personally. I was pleased with the care I received.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
This is the only place they gave me something to To write. Everybody was pleasant and did their job. Well, I did not think the Exam room was very clean. I think it should be cleaner.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
I came in for urgent care and received treatment and was complete within 45 minutes.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
The walk-in clinic that I went to was great. Everyone was friendly and kind and eased my mind and concerns. Highly recommend them.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
The service that I recieved at the walk in clinic was awesome. No complaints! Just a big thank you! The lady signing me in the coinic was awesone also. Very caring group of people.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
The walk in center and staff was great!