MyMichigan EZCare Sault
4.6 out of 5
994 verified ratings
994 Ratings, 577 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan EZCare Sault for caring, knowledgeable, and professional providers and friendly staff. Many comments single out Hailey/Hailey (Hailey) and Lorraine for excellent bedside manner, clear explanations, and thorough care; multiple notes describe fast, efficient treatment and an alternative to the ER. Negative notes focus on long waits and occasional rushed or dismissive encounters. A few incidents mention charting/test-order errors. Overall sentiment is strongly positive with some operational concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 20, 2026
Hailey Cockerill, P.A.-C.
The service I received was very thorough and well done. Would definitely go back for any future treatment.
Mar 18, 2026
EXTREMELY unprofessional staff she has working for her. Her bedside manner was not much better although I liked her accent. If you're so unhappy with treating sick children, please ask someone else to and not treat that child and parent like they're bothering you.
Mar 13, 2026
She kind, patience & explains things clearly.
She makes sure we understand everything before leaving the office.
Thank You, [NAME]
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly doctor who was. easy to talk to. The receptionist was great too.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Hailey was efficient, and kind. She offered a medication solution for my daughter that worked well for her having a hard time swallowing pills.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Kind efficient thorough medical care. Would visit again.
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
How professional and caring they were and I wasn’t just a number. She was very thorough and had lots of questions and also listened when I spoke. 10/10 I would do it again….. but I hope I don’t have to ! Haha
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and friendly and empathetic
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience, Doing a great job.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
The office staff was very friendly. I would recommend their service to anyone.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
She was caring and very knowledgeable….
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
We were able to get the MSHAA required health clearance for our daughter completed at the community care clinic. Rachel was professional and thorough without wasting extra time. She had us in and out of the clinic in under 20 minutes.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Our walk in clinic is the best… They all listen to your concerns and follow thru with solutions.. the aftercare of filling me in on the solution was excellent.. thank you
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Friendly, professional
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
She was great
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
I don’t like being rushed in and out of visit, I’m sure that the Care giver is doing there best but is forced by company’s policy to get us in and out for profit,
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, pleasant, easy to talk with and gave easy to follow course of care instructions.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Courteous and respectful. Very knowledgeable.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Hailey is fantastic and very knowledgeable. Would highly recommend her!
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
She was rude, disrespectful and did not seem interested in solving my problem. She would not refer me to another doctor to fix my problem. I would tell family and friends not to go there and if they needed help to go to the emergency room instead. I myself will not be going back and will look elsewhere for healthcare.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
She was very knowledgeable about my problem and wanted to help resolve it.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
PA Land did not take my concern seriously. My son had been sick with a fever for 4 days, and had sinus pain & pressure, she gave is flonase and sent us on our way. 2 days later I took him to [ ] with severe ear & sinus infection.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I was in the clinic for food poisoning. I had eaten raw shrimp. Alot of them. There staff was excellent and very respectful. I waited an hour which was conveyed to me when I showed up what the wait would be. Overall I would definitely use these services again. As pleasant an experience as food poisoning can be.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
The walk-in clinic is very good every visit. Thanks 😊
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
I recommend
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Courteous, thorough, and efficient care in all ways. Thank you
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Good
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I thought that the nurse there was very nice, but the nurse practitioner was busy at the time and as a result gave me a strep test and after it was negative assumed it was influenza. Very dismissive towards me and barely let me explain my symptoms.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Wait time was almost 2 hours. In their favor they were short staffed.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
We were on vacation and needed health care. They were very helpful friendly and took care of my needs. Thank you
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and caring Doctor
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Happy
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Caring, kind, andsolicitous.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Rachel has been the only other provider at the clinic next to Lorraine Land that has taken the time to listen and effectively treat me or my children.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Its very quick and cheap better visiting the er..I would had cost me big time ..I have no insurance
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Haley was knowledgeable, kind and quick to provide good treatment.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Even on a very busy day with extra out of town foot traffic at the clinic from the race in town, Hailey was professional, kind, considerate, compassionate, patient, inquisitive, and did a great job listening and explaining in a way that made me feel respected and valued.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
We are always happy to get Rachel. She is excellent. She listens to us, explains everything so that we can understand. We are. Everyone at the Community Csre have been excellent. Hailey, Lorraine, and Rachel are all top notch. Great job at the Walk-in My Michigan
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
great job
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Every time we have seen Lorraine at the walk in clinic, she has been excellent. We are aways happy to get her. She listens. She is knowledgable. We always feel well cared for with her
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Always a great experience
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care provided.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Hailey is at the community care clinic. I wish she was my primary care physician Hailey is very through. She listens and has a great manner with her patients. She is very good with children as well as adults. A+ for Hailey
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
She’s honest. If it’s not her specialty she tells you what to do to get the answers. It’s important to be honest. People have respect for providers that are.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
The day I went to the walk-in clinic there were a lot of people in the lobby. Staff got everyone through quickly and the wait time was shorter than expected.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
She did a lovely job for my son and I recently
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Nice job when I have been attended by her
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She was very authentic with her concern. We didn’t feel like just names on a list but felt truly cared for. I would recommend Hailey to anyone in my family or friends.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
She was very nice and knowledgeable about [NAME]’s sickness. She calmly helped me understand it and gave peace of mind about it. She was also very good with [NAME] and helped keep him calm when he didn’t know what was going on and didn’t feel good. I would love to have her as our doctor again.