The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Wait time was almost 2 hours. In their favor they were short staffed.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
We were on vacation and needed health care. They were very helpful friendly and took care of my needs. Thank you
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
great job
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Every time we have seen Lorraine at the walk in clinic, she has been excellent. We are aways happy to get her. She listens. She is knowledgable. We always feel well cared for with her
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Always a great experience
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care provided.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Nice job when I have been attended by her
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Good experience overall and would recommend. I am picky uni some things could be imho better.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
She is amazing.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
She’s great
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very courteous, caring and efficient. I would highly recommend this facility. I was visiting my daughter from out of town when I became ill. This visit was very professional and helpful.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Good visit
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Lorraine was very sweet and knowledgeable. Jammie was very kind. Stephanie is always a joy to chat with.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
I was disheartened by the dismissiveness and lack of respect shown to me. I understand we all have difficult days, but this was not an acceptable interaction. Ms. Land made assumptions that I was seeking some type of outcome that I was not (likely that I was a patient thinking incorrectly that antibiotics would help a viral infection, which was not the case nor something I would have accepted if offered). I was seeking help for an irritated airway and before she evaluated (even before listening to breathing or symptoms) me she told me what I had was "normal congestion" and begrudgingly prescribed me an inhaler. Ms. Land rolled her eyes twice in our visit. When I remained calm and warm to her despite this, only then did she soften slightly but still was dismissive and abrupt. I sought another opinion elsewhere & was diagnosed with viral-induced asthma. I enjoy this clinic and their staff is excellent, but I would not engage in treatment with Ms. Land again or allow my children to.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and knowledge of staff
Jan 13, 2026
What would you tell family and friends about your experience with this provider?
Lorraine, as usual, was professional & thorough. She examined me and provided education on self care. The appointment proceeded and a medication prescription was called in to the pharmacy. Thank you
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
They were concerned and caring. Pretty fast and efficient for a walk- in clinic. I was glad I went, they helped me a great deal.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Land is always extremely easy to be around and takes my concerns seriously. She works to get solutions and ensures those solutions are a good fit.
Jan 6, 2026
What would you tell family and friends about your experience with this provider?
My experience with Lorraine Land has always been excellent. She is very professional, very thorough, attentive to details that I explained, and very caring. I'm totally impressed with her medical expertise and compassion.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
My visit was professionally conducted by Lorraine. She was courteous and informative about my condition. I was very impressed by her interpersonal interaction with me and my condition.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
If you are over 80 and have other health concerns go directly to ER.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
She was prompt and thorough, she went above and beyond expectations.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Walk in clinic, very very long wait
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
L Knew issues and provided quick and professional help
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Treated us respectfully, answered all our questions. I feel she is very knowledgeable. Have always liked seeing here A+
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Lorraine is an outstanding practitioner. Listens carefully and makes good suggestions. Very knowledgeable and very cordial!
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Very caring staff,thank you
Dec 8, 2025
What would you tell family and friends about your experience with this provider?
Lorraine Land NP is very competent and excellent at what she does.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Waiting 3 hours to be seen is not ideal.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
She was very knowledgeable and professional
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Lorraine and all the personal were very nice and helpful.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
She delayed treatment and did not give answers. Only repeated my symptoms in medical terms. Did not care what I had to say. Talked down to me like I was a child.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Lorraine is an exceptional provider. I saw her at the walk in facility. She is so sweet and kind…I felt very taken care of by her, as if she was treating me like family. She answered all of my questions and gave great advice on follow up care. The walk in staff is always great! Lorraine is simply lovely!
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Lorraine does a good job of communicating, evaluating, and respecting patients
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
She is a good very good nurse practitioner
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Lorraine was awesome! I would go to the walk in clinic again if she was working
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Loraine is a fantastic medical provider and nurse Trina is very caring and professional. I was very impressed with the care I received at the walk in clinic.
Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Do no go there. I went with severe symptoms and she sent me away with nothing. Went to my primary doctor the next day and was given proper medical treatment.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
I went to the walk-in clinic and was seen at a decent interval and the nurse practitioner there helped with my problem. She gave detailed instructions about the prescription and alternative backups. The prescription has been working.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
This walk-in clinic provides compassionate, efficient care. Lorraine Land was wonderful.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Get to walk-in clinic don’t wait
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Lorraine Land was very professional, caring, and thorough during my visit. She listened attentively and use the information that I told her plus what she observed when examining me to make an excellent determination. I would highly recommend Lorraine Land to friends and family to treat their medical issues. I was very impressed with her in every respect.
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
there is usually a long wait but the service you receive is always excellent!
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Felt comfortable
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
Excellent medical provider who listened carefully and treated me with respect.
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
She seems quite knowledgeable & is able to communicate pertinent information in a manner that is easy to understand.
Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Very kind and compassionate care with a vast knowledge of medicine.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The wait time is ridiculous in the walk in clinic. But it is the only one available in the Soo. I wish that they had later hours as well. You get care, but it is pretty gruff.