MyMichigan Community Care: Sault Ste. Marie
509 Osborn Boulevard, Suite 106
Sault Ste. Marie, MI 49783 Directions
4.7 out of 5
841 verified ratings
841 Ratings, 489 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Community Care: Sault Ste. Marie for its friendly, caring, and knowledgeable clinicians and supportive staff. Walk-in care is valued as an affordable, effective alternative to the ER, with many mentions of specific providers being attentive, thorough, and strong communicators. Common negatives relate to long waits, occasional communication or documentation errors, and a few dismissive encounters. Pediatric and urgent issues (e.g., dislocated toe) received positive, competent treatment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 30, 2026
Hailey Cockerill, P.A.-C.
What would you tell family and friends about your experience with this provider?
Dr Hailey and her staff were amazing. They got me in incredibly fast and out. Very knowledgeable staff and hopefully I never get sick again. If I do though you best believe I’m going to see Dr Hailey and staff.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Hailey is awesome, caring and kind. She listens to what you have to say and I’m glad she’s a provider there.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Danielle Hutchinson.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
The staff was very fast and professional. I would highly recommend the office. The best office I have ever been in. I have been in Clinics from Texas to North Carolina. Thanks for the the great service [NAME]
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I could not have asked for better care than what I received. The pain in my leg was intense but the staff went to work giving me hope that this too will pass. I appreciate the kindness with which they treated me.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Staff was very prompt and friendly
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgeable, friendly, didn’t waste time - got right down to business.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The service is first rate.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Haley was fantastic
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
I was scared,they were wonderful
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
She listened to my needs and concerns, and spoken away that was easy to understand, and gave good information as well as instructions.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
It's a safe, friendly and quality care facility you can count on when your family physician isn't available.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
I was in a great deal of pain at the time of my visit and everyone was very caring and professional. Hailey respected me and my decisions about my follow up care. Great staff. I would recommend the clinic to family and friends.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Facility was clean and organized. Staff was very courteous. The provider explained everything to me very professional and answered my concerns.
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
This experience was good and she did call to follow through with the X-ray but she called me by the wrong name.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Quick access to urgent care. Listened to symptoms, evaluated during exam and diagnosed correctly. Recommended good treatment.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
She was thorough
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
I wouldn't recommended her. Honestly, I have lost my confidence in her as a provider. She dismissed my concerns and I don't feel like she followed through with her care.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
I had a great experience with Lorraine and the whole staff. They are doing a fabulous job!
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I saw Lorraine at the walk-in and she was fine.
May 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent and very friendly
May 30, 2026
What would you tell family and friends about your experience with this provider?
Nice , caring Person.
May 29, 2026
What would you tell family and friends about your experience with this provider?
Walk in clinic is lucky to have Lorraine land. I’ve seen her other times with other health issues and have always been happy to have her. She also called me with test results the next day and the following day as she said she would.
May 27, 2026
What would you tell family and friends about your experience with this provider?
Lorraine was great. She quickly diagnosed my health condition (which had been misdiagnosed by my primary care physician) and gave excellent advice about how to treat it. She was friendly and took time to explain things thoroughly. Everyone at the clinic was very caring and efficient.
May 26, 2026
What would you tell family and friends about your experience with this provider?
I was seen in the walk in clinic, all staff was very friendly and incredibly helpful.
May 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent serviced
May 23, 2026
What would you tell family and friends about your experience with this provider?
She communicated injuries and evaluated my shoulder Great, made me feel comfortable, and made me understand what I should do for PT to feel better.
May 23, 2026
What would you tell family and friends about your experience with this provider?
I had a great clinic visit, and was treated with respect. The staff were very friendly and knowledgeable.
May 22, 2026
What would you tell family and friends about your experience with this provider?
She did amazing!! I could not be more appreciative for her care she gave my baby. She also did a follow up with us and that meant so much to me! She truly cares about her patients and that shows!
May 19, 2026
What would you tell family and friends about your experience with this provider?
Don’t even bother wasting your time going there unless you have all day to sit in the waiting room, or the room you are brought in to. You have a better chance just going to the ER
May 18, 2026
What would you tell family and friends about your experience with this provider?
I was able to get in quickly, and O received the help I needes.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and I have a rare disease. She always knows what I need and doesn't second guess even though I am a complicated case
May 18, 2026
What would you tell family and friends about your experience with this provider?
Professional and courteous. She listened to my symptoms, asked me questions, and did an exam. Then prescribed necessary medications to treat my symptoms.
May 12, 2026
What would you tell family and friends about your experience with this provider?
She was very caring and informed me that I needed to go go to the emergency room for testing that could not be competed in the walk in clinic.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Great service at walk in clinic. Wait time was minimal.
May 11, 2026
What would you tell family and friends about your experience with this provider?
She was very rude & had her own opinion about things She did not listen & I was very upset by how she treated us
May 8, 2026
What would you tell family and friends about your experience with this provider?
To the point helpful. All around positive experience.
May 8, 2026
What would you tell family and friends about your experience with this provider?
It was very good
May 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and she also sought another care giver for an opinion. I wish she was my full time doctor. Thank you
May 3, 2026
What would you tell family and friends about your experience with this provider?
I would say that Hailey was easily one of the best providers that I have ever had. She was patient, understanding, and explained things both clearly and thoroughly. She truly does embody everything that a care provider should be.
May 2, 2026
What would you tell family and friends about your experience with this provider?
She's nice. Explained things well. Gave me helpful information. I got Shingles on my face and have nerve pain. I was getting a lot of pain. She checked me for an ear infection. I saw her at the Walk in clinic.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Friendly and very knowledgeable and concerned for my well being
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Great
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Top Notch PA. Lorraine explained everything so well. I learned things I didn’t realize regarding my Pink eye. Very kind and personable.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Positive experience. Diagnosed my symptoms and ordered medications to my pharmacy. Illness resolved!
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and explaining what meds are prescribed and how to use them. She went over all discharge papers.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
She was very kind understanding and listen to everything you had to say and explained everything so you can understand really kind and very professional, very easy to talk to
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I always get, prompt and great care!