MyMichigan Community Care: Sault Ste. Marie
509 Osborn Boulevard, Suite 106
Sault Ste. Marie, MI 49783 Directions
4.7 out of 5
884 verified ratings
884 Ratings, 514 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Community Care: Sault Ste. Marie for its friendly, caring, and knowledgeable clinicians and supportive staff. Walk-in care is valued as an affordable, effective alternative to the ER, with many mentions of specific providers being attentive, thorough, and strong communicators. Common negatives relate to long waits, occasional communication or documentation errors, and a few dismissive encounters. Pediatric and urgent issues (e.g., dislocated toe) received positive, competent treatment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Hailey Cockerill, P.A.-C.
What would you tell family and friends about your experience with this provider?
She listened to my needs and concerns, and spoken away that was easy to understand, and gave good information as well as instructions.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
It's a safe, friendly and quality care facility you can count on when your family physician isn't available.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
I was in a great deal of pain at the time of my visit and everyone was very caring and professional. Hailey respected me and my decisions about my follow up care. Great staff. I would recommend the clinic to family and friends.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Facility was clean and organized. Staff was very courteous. The provider explained everything to me very professional and answered my concerns.
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
This experience was good and she did call to follow through with the X-ray but she called me by the wrong name.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I saw Lorraine at the walk-in and she was fine.
May 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent and very friendly
May 30, 2026
What would you tell family and friends about your experience with this provider?
Nice , caring Person.
May 29, 2026
What would you tell family and friends about your experience with this provider?
Walk in clinic is lucky to have Lorraine land. I’ve seen her other times with other health issues and have always been happy to have her. She also called me with test results the next day and the following day as she said she would.
May 27, 2026
What would you tell family and friends about your experience with this provider?
Lorraine was great. She quickly diagnosed my health condition (which had been misdiagnosed by my primary care physician) and gave excellent advice about how to treat it. She was friendly and took time to explain things thoroughly. Everyone at the clinic was very caring and efficient.
May 26, 2026
What would you tell family and friends about your experience with this provider?
I was seen in the walk in clinic, all staff was very friendly and incredibly helpful.
May 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent serviced
May 23, 2026
What would you tell family and friends about your experience with this provider?
She communicated injuries and evaluated my shoulder Great, made me feel comfortable, and made me understand what I should do for PT to feel better.
May 23, 2026
What would you tell family and friends about your experience with this provider?
I had a great clinic visit, and was treated with respect. The staff were very friendly and knowledgeable.
May 22, 2026
What would you tell family and friends about your experience with this provider?
She did amazing!! I could not be more appreciative for her care she gave my baby. She also did a follow up with us and that meant so much to me! She truly cares about her patients and that shows!
May 19, 2026
What would you tell family and friends about your experience with this provider?
Don’t even bother wasting your time going there unless you have all day to sit in the waiting room, or the room you are brought in to. You have a better chance just going to the ER
May 18, 2026
What would you tell family and friends about your experience with this provider?
I was able to get in quickly, and O received the help I needes.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and I have a rare disease. She always knows what I need and doesn't second guess even though I am a complicated case
May 18, 2026
What would you tell family and friends about your experience with this provider?
Professional and courteous. She listened to my symptoms, asked me questions, and did an exam. Then prescribed necessary medications to treat my symptoms.
May 12, 2026
What would you tell family and friends about your experience with this provider?
She was very caring and informed me that I needed to go go to the emergency room for testing that could not be competed in the walk in clinic.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Great service at walk in clinic. Wait time was minimal.
May 11, 2026
What would you tell family and friends about your experience with this provider?
She was very rude & had her own opinion about things She did not listen & I was very upset by how she treated us
May 8, 2026
What would you tell family and friends about your experience with this provider?
To the point helpful. All around positive experience.
May 8, 2026
What would you tell family and friends about your experience with this provider?
It was very good
May 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and she also sought another care giver for an opinion. I wish she was my full time doctor. Thank you
May 3, 2026
What would you tell family and friends about your experience with this provider?
I would say that Hailey was easily one of the best providers that I have ever had. She was patient, understanding, and explained things both clearly and thoroughly. She truly does embody everything that a care provider should be.
May 2, 2026
What would you tell family and friends about your experience with this provider?
She's nice. Explained things well. Gave me helpful information. I got Shingles on my face and have nerve pain. I was getting a lot of pain. She checked me for an ear infection. I saw her at the Walk in clinic.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Friendly and very knowledgeable and concerned for my well being
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Great
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Top Notch PA. Lorraine explained everything so well. I learned things I didn’t realize regarding my Pink eye. Very kind and personable.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Positive experience. Diagnosed my symptoms and ordered medications to my pharmacy. Illness resolved!
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and explaining what meds are prescribed and how to use them. She went over all discharge papers.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
She was very kind understanding and listen to everything you had to say and explained everything so you can understand really kind and very professional, very easy to talk to
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I always get, prompt and great care!
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
It was good, we got in and out in a decent time frame and she was very thorough in the exam and considerate of future developments and their impact on our child’s heath and gave us opportunities to prepare to treat them should they arise. Over all very good visit.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
It was excellent.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
1st time here was impressed with the quilt service. Was very personable and knowledgeable!
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very quick and easy. Kind office staff.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
That they were very good and attentive and I would recommend them.
Apr 16, 2026
My experience with Dr. Rachel Cron was Great.
She stitched up my hand / wrist and was completely confident in doing so, even though it was a deep laceration and in an area that was under tension everytime i moved my wrist or thumb and could potentially tear open. The Dr. Gave me great medical advice, and also just to be very careful while healing in the next 2 weeks. I will highly recommend her to everyone.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
My Experience was great, and I highly recommend Dr. Rachel Cron
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Great experience!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Don’t hesitate to go!
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I thought she was friendly and knowledgeable. I found myself very much at ease which is saying a lot as I am not comfortable in medical situations. I would say the care i received from the Dr. Was well above average!
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I was seen quickly and the appointment went well.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
They were respectful
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Intelligent, kind and efficient.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
That the doctor was very helpful in giving me advice on how to take care of myself with the injury I had. I would highly recommend her.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
You will not be disappointed!
Apr 7, 2026
What would you tell family and friends about your experience with this provider?
Short wait, clean waiting room and security was present.