MyMichigan Community Care: Sault Ste. Marie

509 Osborn Boulevard, Suite 106

Sault Ste. Marie, MI 49783 Directions

(906) 635-4401

4.7 out of 5

1,110 verified ratings

1,110 Ratings, 631 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Community Care: Sault Ste. Marie for its friendly, caring, and knowledgeable clinicians and supportive staff. Walk-in care is valued as an affordable, effective alternative to the ER, with many mentions of specific providers being attentive, thorough, and strong communicators. Common negatives relate to long waits, occasional communication or documentation errors, and a few dismissive encounters. Pediatric and urgent issues (e.g., dislocated toe) received positive, competent treatment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Professional

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care received at this visit

Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent with knowledge and care. The staff did not have a clue on what the office visit cost. This was concerning to me. They need to be more informed as to what an office visit cost. The office staff gave me the run a round by saying "we are not in charge of that, call your insurance".

Mar 26, 2026
What would you tell family and friends about your experience with this provider?
This provider is very thorough and calming!

Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Lorraine is the best! Always kind, knowledable and compassionate

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
They were all great and I would recommend them to my family and friends.

Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Hailey was very professional and listened to my concerns. I appreciate her work!

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
I was treated very right! They were quick. It was a good experience.

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Alison helped me understand my daughter’s nose structure and put me at ease with her breathing. She also helped me choose a primary care for my children, as we were in walk in that day

Mar 20, 2026
The service I received was very thorough and well done. Would definitely go back for any future treatment.

Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Nice person. Great knowledge.

Mar 20, 2026
What would you tell family and friends about your experience with this provider?
The service there was very professional, well done and excellent! I would recommend anybody to go there for medical treatment

Mar 18, 2026
EXTREMELY unprofessional staff she has working for her. Her bedside manner was not much better although I liked her accent. If you're so unhappy with treating sick children, please ask someone else to and not treat that child and parent like they're bothering you.

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
The nurse was very rude to my [AGE] yr old and myself. She huffed and puffed when I didnt know the answer to her questions. She told my [AGE] yr old to pick "sit on table or in chair" and after 2 seconds she said "or dont make a decision then, I guess" very rudely! She told my child that he would be held down to administer Tylenol. She was EXTREMELY unprofessional (yes, sick kids are frustrating) but there is NEVER a time where you need to speak to a child or parent like that. Skinny, older lady with glasses and blonde hair in a pony tail. Dr. Land wasnt that pleasant either. Child is stubborn but when his ear drum gets poked by her scope, he refused to let her look in his other ear after that. High unprofessional. Highly disrespectful to the patient.

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
She was very thorough and the way she incorporated dental health with her exam was appreciated because I am a [OCCUPATION] and feel medical and dental are not always discussed together. It’s refreshing to hear her ask dental questions and encourage teenagers like my daughter to care for their teeth in addition to their entire bodies. I highly recommend this office and provider.

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Professional caring and knowledgeable

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Great provider knowledgeable caring and professional

Mar 17, 2026
What would you tell family and friends about your experience with this provider?
She was amazing during this visit. Last visit was met with upmost consideration for my mental health needs (anxiety, depression, etc) without judgment. She was up beat and personable. This latest visit, she took the time to look at my file before seeing me to relate to me through our last visit. It made me feel like she actually cared for me as a person and not just a patient on the chart. Hands down the best provider My MI Walk In has had in the 20+ years utilizing the clinic.

Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Hailey was friendly, knowledgeable and thorough. Great experience with her.

Mar 16, 2026
What would you tell family and friends about your experience with this provider?
The other staff were great! But Lorraine was very unprofessional, rude, condescending. She cut my son off before he was finished speaking. Insulted him and his mom. She truly didnt check him out. He is sicker than he was. We will never go back there because we never want to see her again. We have everything been treated so horribly by a medical professional!

Mar 15, 2026
What would you tell family and friends about your experience with this provider?
Walk in clinic is effective for my need at the time. Just have to get there early.

Mar 13, 2026
She kind, patience & explains things clearly. She makes sure we understand everything before leaving the office. Thank You, [NAME]

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Always a pleasant visit. Rarely have to wait when we go to the walk in.

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Shes kind, patience and explains things clearly. Excellent care with L. Land. & this clinic.

Mar 12, 2026
What would you tell family and friends about your experience with this provider?
The provider was efficient knowledgeable and friendly. Her receptionist Stephanie was charming and efficient. Her Nurse Jamie brought sunshine when I felt gloom.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly doctor who was. easy to talk to. The receptionist was great too.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Hailey was efficient, and kind. She offered a medication solution for my daughter that worked well for her having a hard time swallowing pills.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Kind efficient thorough medical care. Would visit again.

Mar 10, 2026
What would you tell family and friends about your experience with this provider?
How professional and caring they were and I wasn’t just a number. She was very thorough and had lots of questions and also listened when I spoke. 10/10 I would do it again….. but I hope I don’t have to ! Haha

Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and friendly and empathetic

Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience, Doing a great job.

Mar 5, 2026
What would you tell family and friends about your experience with this provider?
The office staff was very friendly. I would recommend their service to anyone.

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
She was caring and very knowledgeable….

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
We were able to get the MSHAA required health clearance for our daughter completed at the community care clinic. Rachel was professional and thorough without wasting extra time. She had us in and out of the clinic in under 20 minutes.

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Our walk in clinic is the best… They all listen to your concerns and follow thru with solutions.. the aftercare of filling me in on the solution was excellent.. thank you

Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Friendly, professional

Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Allison PA was wonderful

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
She was great

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
I don’t like being rushed in and out of visit, I’m sure that the Care giver is doing there best but is forced by company’s policy to get us in and out for profit,

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, pleasant, easy to talk with and gave easy to follow course of care instructions.

Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Courteous and respectful. Very knowledgeable.

Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Hailey is fantastic and very knowledgeable. Would highly recommend her!

Feb 25, 2026
What would you tell family and friends about your experience with this provider?
She was rude, disrespectful and did not seem interested in solving my problem. She would not refer me to another doctor to fix my problem. I would tell family and friends not to go there and if they needed help to go to the emergency room instead. I myself will not be going back and will look elsewhere for healthcare.

Feb 23, 2026
What would you tell family and friends about your experience with this provider?
She was very knowledgeable about my problem and wanted to help resolve it.

Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Felt very safe, you can trust them they know their business and are honest caring people.

Feb 22, 2026
What would you tell family and friends about your experience with this provider?
PA Land did not take my concern seriously. My son had been sick with a fever for 4 days, and had sinus pain & pressure, she gave is flonase and sent us on our way. 2 days later I took him to [ ] with severe ear & sinus infection.

Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I was in the clinic for food poisoning. I had eaten raw shrimp. Alot of them. There staff was excellent and very respectful. I waited an hour which was conveyed to me when I showed up what the wait would be. Overall I would definitely use these services again. As pleasant an experience as food poisoning can be.

Feb 21, 2026
What would you tell family and friends about your experience with this provider?
The walk-in clinic is very good every visit. Thanks 😊

Feb 20, 2026
What would you tell family and friends about your experience with this provider?
I recommend

Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Courteous, thorough, and efficient care in all ways. Thank you