2,893 Ratings, 814 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MercyOne Neurology for compassionate, knowledgeable, and thorough care. Providers are described as good listeners who explain diagnoses and treatments clearly, spend time with patients, and follow up with families. Several comments highlight excellent management of chronic conditions (MS, Parkinson’s, seizures) and positive outcomes from diagnostic testing. A few notes mention limited appointment availability, brief visits with some clinicians, and occasional communication gaps about test results.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 24, 2026
Heike Schmolck, MD
excellent visit
Jun 17, 2026
Had a plan and goals for follow up that made sense to me.
Jun 17, 2026
She is the best neurologist in Des Moines
Jun 15, 2026
Keep doing what. Your doing
Jun 12, 2026
This was our first visit with Melissa and we were impressed.
Jun 12, 2026
Dr Kohout listens to me concerns , answers my questions, and involves in my upcoming care in appts. I appreciate his medical knowledge and am satisfied with th the care and treatments I am getting..
Jun 11, 2026
Es un excelente proveedor amable
Jun 11, 2026
I appreciate Dr. Jacoby. He always wants what is best for me. I really appreciate him!
Jun 11, 2026
Very nice dr and explained everything thoroughly
Jun 11, 2026
I like Dr. Schmolk!
Jun 10, 2026
He took the time to answer all my questions and explain the findings of my last sleep study.
Jun 10, 2026
I just have a great experience overall every time. Zero complaints!
Jun 10, 2026
We feel very confident about his advice!
Jun 9, 2026
she was very good at explaining the disease
Jun 9, 2026
He is wonderful
Jun 9, 2026
The care going forward was unclear.
Jun 9, 2026
I just love him. I trust him with my life.
Jun 9, 2026
Very Happy to have met with her. Looking forward to having treat me ongoing
Jun 9, 2026
Dr Babikian has always taken the time to listen to me and answer any questions I may have. I feel like my health and comfort is taken care of.
Jun 8, 2026
Dr. Jacoby is consistently knowledgeable, professional, and attentive regarding patient care and treatment. Staff is also courteous and efficient. I often recommend Dr. Jacoby and MercyOne Medical specifically for neurology.
Jun 5, 2026
Dr. Babikian is one of the best. He takes time to make sure your visit is necessary but makes you feel like you are treated with kindness and he makes me laugh and smile!
Jun 5, 2026
Pleasnt demeanor.
Jun 5, 2026
Easy to talk to and understand
Jun 5, 2026
I would recommend Mercy One and Schmolck Heike.
Jun 4, 2026
I would like to thank him and his assistant for an informative and comfortable visit- appointment. The new receptionist that was training was also very kind and a joy to be checked in by.
Jun 4, 2026
She took the time to explain the test results and conducted physical exam to further evaluate my deficiencies and showed compassion on explaining to me how I could help myself in managing my health issue.
Jun 4, 2026
I am fortunate to see Dr Shah for my alzhimers
Jun 4, 2026
Blessed to have her on my care team.
Jun 3, 2026
Friendly to me
Jun 3, 2026
Dr Arneson is wonderful! Caring, compassionate. He listens and truly cares. Very knowledgeable.
Jun 3, 2026
Friendly and always willing to answer any questions I might have
Jun 3, 2026
He has always been professional and really helpful to figure out what to do to help me get some relief from the migraines
Jun 3, 2026
Excellent
Jun 2, 2026
I recommend him to others seeking neurologist care.
Jun 2, 2026
Took time to listen and answer specific questions that were concerning to my wife’s health.
Jun 2, 2026
Thank you for continuing to try to help me and not giving up…it is appreciated!
Jun 2, 2026
listens well. cares for patient. good communicater
Jun 2, 2026
He cares and is trying his best to help me fight my tremors
Jun 2, 2026
I like him alot, kind, listens
Jun 1, 2026
Everything was perfect
Jun 1, 2026
Jun 1, 2026
Always so friendly and professional. Never feel rushed
May 29, 2026
The reason I gave a low score for being able to get an appointment in a timely manner. This is due to the overwhelming demand for this doctor in this field of medicine. He has a wonderful position. He’s carrying an understanding.
May 29, 2026
Thankyou for listening and caring. Since the strokes, it is harder to express myself. I appreciate your patience. Your staff was ver nice
May 29, 2026
Very nice meeting and great conversation
May 29, 2026
Kelly was extremely personable and genuinely listened to my concerns, explaining things without being condescending.
May 28, 2026
Very intelligent , listens and explains readily .
May 28, 2026
His screen with information was to his left so we saw the side of his face most of the time. I would be nice if he used the screen with the camera....very minor issue. Just offering it as a suggestion. We are very happy with his expertise and help.
May 28, 2026
Mellisa is a very caring individual. Concerned about my health. Takes her time listening and explaning
May 28, 2026
thumbs up