Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258 Directions
4.9 out of 5
423 verified ratings
423 Ratings, 182 Comments
Jul 4, 2024
Andrea Shah
Dr. Shah is incredibly patient, kind, empathetic, and knowledgeable. I never feel rushed at her visits and also get the impression that she genuinely cares about my kids. I???m so happy to have found her.
Jul 1, 2024
Rustin Buffington
Great experience, we love Dr Rustin and the entire staff. They are kind, knowledgeable and compassionate. We always have a great visit and feel like they take their time to answer all questions and provide insight. Thank you!!
Jul 1, 2024
Rustin Buffington
I believe staff needs to be more professional and presentable. Wearing scrubs and less personal messages on attire.
Jun 24, 2024
Rustin Buffington
The doctors are irreplaceable.
Jun 20, 2024
Rustin Buffington
Dr. Rustin is extremely knowledge
Jun 20, 2024
Rustin Buffington
Dr Rustin was wonderful!
Jun 20, 2024
Rustin Buffington
We love Mandarin Pediatrics. Dr. Rustin is amazing about taking his time with his patients. He happily answers any questions that we have. He is very knowledgeable, the kids enjoy him and he makes me feel it ease when I have concerns.
Jun 20, 2024
Rustin Buffington
Doctor
Jun 20, 2024
Virginia Black, MD
Appts are quick, staff are pleasant and the doctors are very thorough and caring.
Jun 3, 2024
Rustin Buffington
Front desk staff
May 16, 2024
Rustin Buffington
Friendly, never have to wait long
May 10, 2024
Joseph Frank, MD
The office staff are friendly and helpful. The nurses and medical assistants are very knowledgeable and experienced. Dr. Frank took his time and answered my ridiculous number of questions! I am very happy taking my kids to Mandarin Peds.
May 5, 2024
Rustin Buffington
The care my child receives. They are friendly.
May 2, 2024
Andrea Shah
Very prompt and organized
May 2, 2024
Andrea Shah
Friendly doctors and staff
Apr 27, 2024
Rustin Buffington
Dr. Rustin is amazing! We love how patient and caring he is!
Apr 27, 2024
Joseph Frank, MD
Friendly staff and Physicians
Apr 21, 2024
Virginia Black, MD
We have been going here to almost 10 years and we absolutely love Dr. Black and the staff. We moved to Orange Park about 5 years ago and we continue to call Mandarin Pediatrics home! Thank you for the excellent service over the years!
Apr 13, 2024
Virginia Black, MD
Doctor had bad bedside manners. Nurse was very rough with patients.
Apr 4, 2024
Virginia Black, MD
We were seen on time. The entire staff was very professional and helpful. We love Dr. Black.
Mar 23, 2024
Rustin Buffington
We like how Dr. Buffington takes time to explain things and how well he treats our son. Our son loves to come meet him
Mar 23, 2024
Rustin Buffington
We love Dr. Rustin and the care he provides.
Mar 16, 2024
Jennifer Keen
I like that there is a well waiting room and a sick waiting room
Mar 14, 2024
Joseph Frank, MD
I recommend y'all to everyone. As a nurse and a mom your docs have a way of making me feel calm when I'm running down worst-case scenarios while not making me feel dismissed. The office staff is always pleasant and everyone there genuinely cares for the kiddos.
Feb 25, 2024
Virginia Black, MD
On time, doctors never rush you
Feb 24, 2024
Joseph Frank, MD
The office was clean. The assistant was very nice and the doctor was great
Feb 23, 2024
Virginia Black, MD
All of the providers are excellent
Feb 19, 2024
Rustin Buffington
Dr. Buffington prescribed my child medicine with refined peanut oil. My son has a peanut allergy and while I understand that majority of people with peanut allergies do not have a reaction to refined peanut oil this doesn't mean a rare reaction could have occured. Dr. Buffington did not inform us of the ingredient being in the med or have a discussion about whether or not this was something we were comfortable giving him. Completely unacceptable.
Feb 19, 2024
Virginia Black, MD
This office is always easy to work with, they communicate well and Dr. Black does a fantastic job working with my two daughters.
Feb 19, 2024
Joseph Frank, MD
The doctor was great as always. The front office staff is a lot nicer now, too. :) We had a good experience!
Feb 18, 2024
Rustin Buffington
Dr. Rustin and the staff
Feb 17, 2024
Joseph Frank, MD
We love the office staff and the providers. Only complaint is the wait time.
Feb 15, 2024
Virginia Black, MD
We love our doctor (Dr. Virginia Black). The office staff are kind and helpful. The location is also good for us. They work to get us scheduled and are understanding. Insurance works well with their practice. I can't really say there's anything I don't like about the practice.
Feb 15, 2024
Andrea Shah
Everything was wonderful start to finish! Thank you!
Feb 10, 2024
Jennifer Keen
Staff is pleasant and Dr. Keen is amazing. She explained everything and made us feel at ease. She spoke to my child not down to her.Great experience.
Feb 5, 2024
Joseph Frank, MD
The staff was incredibly friendly and Dr Frank was wonderful with my pre-teen son! (Which has been hard to find a good fit)
Feb 3, 2024
Rustin Buffington
Dr Rustin Buffington was efficient and extremely attentive to details with my 9yo son during examination. The appointment was quick with good flow.
Jan 26, 2024
Rustin Buffington
Friendly staff and gentle doctor
Jan 26, 2024
Jennifer Keen
We waited 45 min past appointment time before we were seen - for an appointment that was made 2 months in advance. To be there over 1.5 hours for a well check is absurd.
Jan 25, 2024
Andrea Shah
Appointment availability, especially same day sick visits.
Jan 22, 2024
Rustin Buffington
Very nice and helpful in diagnosing my daughter!
Jan 20, 2024
Rustin Buffington
The staff are very friendly and professional
Jan 18, 2024
Virginia Black, MD
Amazing staff and doctors
Jan 18, 2024
Rustin Buffington
Friendly staffDoctors who take their time to listen and talk to you.
Jan 13, 2024
Rustin Buffington
Friendly and efficient
Jan 6, 2024
Joseph Frank, MD
Prompt scheduling, friendly and knowledgeable practitioners
Jan 6, 2024
Jennifer Keen
Very friendly staff. Excellent physicians.
Dec 29, 2023
Virginia Black, MD
Love Dr Black and Dr Shah
Dec 20, 2023
Andrea Shah
Typically the doctors and staff run on time.
Dec 17, 2023
Virginia Black, MD
Dr. Black and the nursing staff are amazing. Always on time.