Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258 Directions
4.9 out of 5
995 verified ratings
995 Ratings, 397 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2026
Rustin Buffington
thorough - did not seem rushed
able to answer questions with evidence
involved child first and then parent
kind, upbeat, thoughtful, encouraging
Sep 10, 2026
Kind, timely, thoughtful
Sep 5, 2026
Staff is friendly, nurse was amazing, kind and great with my son. Dr Rustin is always outstanding and the Best!
Sep 5, 2026
Staff and Providers are friendly.
Sep 4, 2026
Efficient scheduling, friendly staff, love Dr. Frank
Sep 2, 2026
Scheduling is easy with them. We see Dr. Frank for our toddler, he is great, very attentive. We are expecting our second child soon and will choose him again. Highly recommended practice.
Aug 28, 2026
Everyone is so kind, professional and caring.
Aug 27, 2026
We never feel rushed with Dr. Rustin. Office staff has always been helpful.
Aug 26, 2026
We were able to have a last minutes sick visit and saw Dr. Shah. She was amazing and thorough. We appreciate the care we received.
Aug 26, 2026
Clean. Great Doctors and staff!
Aug 21, 2026
Dr. Rustin, Dr. [last name] and Robin only, the are the most knowledgeable and caring.
Aug 21, 2026
Doctors are amazing and caring
Aug 19, 2026
Friendly staff, great doctors, efficient visit.
Aug 12, 2026
The staff specifically dr Rustin!
Aug 7, 2026
Nice doctor (Rustin Buffington), prompt appointment and nice doctor assistant.
Aug 5, 2026
Doctors! Especially Dr. Robin & Dr. [last name]
Aug 5, 2026
Always on time. Kids love him.
Aug 5, 2026
The office staff and doctors are the best. Very professional and welcoming.
Aug 1, 2026
Also love the care and special attention we’re given!! Staff is also a pleasure to see!!
Jul 15, 2026
Dr. Rustin is the absolute best.
Jul 11, 2026
Everything from welcome at reception to nurse to Doctor's
Jul 10, 2026
We love Dr. Rustin!
Jul 10, 2026
Dr. Buffington is fantastic and always takes extra time to answer questions and give great advice!
Jul 6, 2026
Very. Prompt
Jul 3, 2026
The doctors and staff are always incredible! They make my children feel comfortable and heard. Love this practice!
Jul 2, 2026
Doctors are so nice and patient
Jul 1, 2026
Doctors we see, call back nurse, time spent with patients
Jun 26, 2026
Physicians and staff are easy to work with
Jun 26, 2026
Staff is friendly, knowledgeable, and very willing to assist in any way.
Jun 24, 2026
I can always get an appointment when needed. The doctors and entire staff care about their patients.
Jun 21, 2026
Love Dr. Rustin! Always willing to listen to all our concerns and never rushes us! I now moved an hour away and will still drive down for all the kids visits! I can’t imagine putting our kids care in any one else’s hands. Ms. Nika is also the absolute best!
Jun 12, 2026
We love our pediatrician Dr. [last name]. We trust his guidance and he has always been caring and kind to our children. We do like Robin the APRN also- she is very sweet and knowledgeable.
Jun 10, 2026
We are see immediately! The best staff, best doctor, best visit. Already following your advice on how to check for differences. 👍👍
Jun 8, 2026
It was clean and quick. I love that there is a separate waiting room for the sick patients. I love Dr Buffington.
Jun 7, 2026
Dr. Black is a phenomenal pediatrician. She is not only punctual, but also incredibly caring and compassionate. We recently moved from out of state, and after just one visit, she was able to diagnose my son and make changes that have completely transformed his life for the better. Thanks to Dr. Black, we have our happy, thriving boy back. We are beyond grateful for her expertise, dedication, and genuine care.
Also, shout out to her nurse who always is smiling and seems to care about the patients,
Jun 7, 2026
Caring staff
Jun 5, 2026
Dr Rustin Buffington is amazing!
Jun 4, 2026
Clean, always available, and the providers are always attentive and thorough
Jun 3, 2026
All of the doctors are very friendly and attentive and the check in process is quick and easy.
May 28, 2026
Robin the PA is friendly, professional and very informative!
May 21, 2026
I love dr. Shah and dr. [last name]
May 20, 2026
Friendly staff and great doctor
May 16, 2026
Love Dr. Keen!
May 14, 2026
Dr Rustin is amazing! Office staff is always kind
May 14, 2026
They are usually able to get me in in on the same day, if not, then the next day. Friendly doctors and low wait time.
Apr 28, 2026
the staff is friendly and helpful. the office is clean
Apr 25, 2026
Dr Frank is great !
Less wait times, friendly staff.
Apr 23, 2026
Everything has been great. Never had an issue.
Apr 22, 2026
We love Dr. Frank! His patience commendable! Very thorough
Apr 22, 2026
We like Dr. Black. She has been terrific with our son