Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258 Directions
4.8 out of 5
624 verified ratings
624 Ratings, 251 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
Rustin Buffington
Everyone is amazing at this office my kids are always in good hands when we have to visit
Apr 17, 2025
Dr. Rustin is the best!
Apr 17, 2025
The staff is very responsive to patient needs and accommodating appointments. Nurses call back patients very quickly. We usually see providers within 5 to 10 minutes of our appointment time and are very thorough in answering any and all questions. I have not had a problem with any of the providers we’ve seen. In addition, all of the nurses have been very kind, thoughtful and helpful.
Apr 14, 2025
Dr. Black has a great bedside manner with my son
Apr 13, 2025
Even though we have moved to Clay County, we continue to travel to your office because of the excellent care from Dr. Rustin.
Apr 12, 2025
Ease of scheduling
Great doctors
Friendly staff
Apr 6, 2025
The doctor is amazing. Spend the time and answered all our questions. Made my kid feel involved and cared for.
Amazing pediatrician. We need more doctors like Dr.Buffington. If there was more then 10 stars I would have give more.
Amazing experience
Apr 3, 2025
No wait in waiting room.
Dr Rustin’s med assistant is amazing. She is a great addition to your team.
Dr Rustin is always patient and answers all concerns.
Apr 3, 2025
Dr Buffington is the best! He is great with my teenage boys and their annual visit.
Apr 3, 2025
We love Dr Rustin and have had great experiences with Dr [last name] and Dr [last name]. Easy to get in for sick appointments.
Apr 1, 2025
We love Dr Black!
Mar 31, 2025
Friendly staff. Runs on time. Dr. Rustin is always so wonderful with my kids and very thorough!
Mar 29, 2025
The best!
Mar 27, 2025
Dr. Shah is amazing! She always is there to answer any questions and always helps when my kids are sick. She is the best!
Mar 24, 2025
Family friendly, clean, kind employees
Mar 10, 2025
Everything! From the moment we step in to the moment we leave we are very satisfied with the care. Customer service and medical staff are great to work with. Trust all advice given by the doctors. Have 2 older children (27 & 23 yoa) who were patients from the time they were born until they turned 18. Now have a 9 year old who has been a patient since he was born. I've been using your practice since 1998!
Mar 10, 2025
Dr Buffington is awesome! He always takes his time and is fun.
Mar 3, 2025
We had a very positive experience with Dr. Rustin. I'm very thankful to have him as my children's doctor.
Feb 23, 2025
Convenient location, knowledgeable staff.
Feb 15, 2025
We have never had a problem being seen for a sick visit. All of the providers are excellent. Dr. [last name] is patient and very knowledgeable. Robin is also very personable and kind.
Feb 6, 2025
Great team and group of physicians. Have been going to this office for over 15 years.
Feb 1, 2025
Dr. Buffington is amazing. He is patient with all the kids and also their family. He provides helpful tips on what to expect and is very open to any/all questions.
Jan 30, 2025
The staff was extremely friendly. The office was clean. Dr. Rustin was wonderful!
Jan 27, 2025
I can generally get same day sick appts. Care is quality and doctors listen
Jan 27, 2025
Flexibility and sick appointment availability, professionalism and friendliness of the doctors, responsive to symptoms and proactive in treatment
Jan 25, 2025
The medical staff are amazing! Knowledgeable, kind, and takes time to explain and answer any questions. Thank you!
Jan 11, 2025
Love dr Rustin
Jan 9, 2025
We love the staff and doctors there!
Jan 5, 2025
The provider, Dr. Frank, was very helpful, informative, thorough with our first ever wellness baby visit.
Jan 2, 2025
I was able to get an appt promptly for my sick child. Dr Black was very professional, efficient and kind
Dec 26, 2024
Great doctors and staff!
Dec 16, 2024
Friendly staff. Always able to get in for a same day sick appointment. Good care from the doctors. They have all been very thorough and kind to my kids
Dec 13, 2024
Staff is amazing!
Nov 30, 2024
Clean quick knowledgable
Nov 30, 2024
Friendly staff, able to get same-day sick visits wiickly
Nov 25, 2024
Dr buffington is wonderful with my daughter! We feel so comfortable and are so appreciative of the care he provides
Nov 16, 2024
The Doctors and staff are all amazing, we absolutely loving coming here!
Nov 14, 2024
The doctors!
Nov 7, 2024
Quick in and out
Very good front office
Great doctors
Nov 7, 2024
We love Dr Rustin. He takes the time to really listen to the kids and parents.
Oct 31, 2024
Always, kind, patient and knowledgeable.
Oct 27, 2024
Dr. Rustin
Oct 23, 2024
Very understanding with my autistic son
Oct 22, 2024
Knowledgeable and caring staff
Oct 17, 2024
Dr. Rustin took his time during our visit, which was very nice since we are new residents to the area. All staff was friendly as well.
Sep 30, 2024
Dr. Black is always great. Her staff is helpful and friendly.
Sep 30, 2024
Great doctors and nurses, Dr. Rustin is our favorite!
Sep 30, 2024
Doctors, nurses, and staff truly listen and care about patients.
Sep 26, 2024
Doctors and staff are friendly and great with my child. They're always willing to answer any questions I have and make my child feel comfortable.
Sep 8, 2024
I like the availability of the appointments and how quick everyone usually is. Dr Black gave me some samples recently which was really helpful and appreciated!