Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258 Directions
4.9 out of 5
542 verified ratings
542 Ratings, 226 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
Joseph Frank, MD
The medical staff are amazing! Knowledgeable, kind, and takes time to explain and answer any questions. Thank you!
Jan 11, 2025
Love dr Rustin
Jan 9, 2025
We love the staff and doctors there!
Jan 5, 2025
The provider, Dr. Frank, was very helpful, informative, thorough with our first ever wellness baby visit.
Jan 2, 2025
I was able to get an appt promptly for my sick child. Dr Black was very professional, efficient and kind
Dec 26, 2024
Great doctors and staff!
Dec 16, 2024
Friendly staff. Always able to get in for a same day sick appointment. Good care from the doctors. They have all been very thorough and kind to my kids
Dec 13, 2024
Staff is amazing!
Nov 30, 2024
Clean quick knowledgable
Nov 30, 2024
Friendly staff, able to get same-day sick visits wiickly
Nov 25, 2024
Dr buffington is wonderful with my daughter! We feel so comfortable and are so appreciative of the care he provides
Nov 16, 2024
The Doctors and staff are all amazing, we absolutely loving coming here!
Nov 14, 2024
The doctors!
Nov 7, 2024
Quick in and out
Very good front office
Great doctors
Nov 7, 2024
We love Dr Rustin. He takes the time to really listen to the kids and parents.
Oct 31, 2024
Always, kind, patient and knowledgeable.
Oct 27, 2024
Dr. Rustin
Oct 23, 2024
Very understanding with my autistic son
Oct 22, 2024
Knowledgeable and caring staff
Oct 17, 2024
Dr. Rustin took his time during our visit, which was very nice since we are new residents to the area. All staff was friendly as well.
Sep 30, 2024
Dr. Black is always great. Her staff is helpful and friendly.
Sep 30, 2024
Great doctors and nurses, Dr. Rustin is our favorite!
Sep 30, 2024
Doctors, nurses, and staff truly listen and care about patients.
Sep 26, 2024
Doctors and staff are friendly and great with my child. They're always willing to answer any questions I have and make my child feel comfortable.
Sep 8, 2024
I like the availability of the appointments and how quick everyone usually is. Dr Black gave me some samples recently which was really helpful and appreciated!
Sep 8, 2024
Dr Rustin is phenomenal
Sep 1, 2024
Always professional and on time.
Aug 25, 2024
Efficient. Great staff and doctors.
Aug 22, 2024
The staff were very nice and patient with our son. We had a great 1st experience here.
Aug 22, 2024
Pleasant and professional staff, easy check in, clear communication received from all those involved in my children's care.
Aug 15, 2024
All staffs and doctors are friendly.Best bed side manner.Working they best to get us in their office as a request.Satisfied with it.Kind and compassion office, appreciated professionalism.
Aug 8, 2024
Friendly and polite team. Always willing to help and explain thoroughly treatments and or diagnosis
Aug 4, 2024
Very timely, professional and friendly. Never felt rushed.
Aug 4, 2024
Nice nurses and doctors
Jul 27, 2024
Dr. Rustin is the best! Office staff is friendly and efficient.
Jul 25, 2024
The staff is friendly and knowledgeable.
Jul 23, 2024
Every member of the staff, doctors, etc are always very kind and truly seem to listen to what you are saying. The doctors offer practical and helpful advice that has always been beneficial to us. I also really like the availability of same day sick appointments, it's so reassuring, especially with babies, to have feedback immediately.
Jul 22, 2024
Kind and friendly staff, very caring
Jul 18, 2024
Every provider that we have seen at the office has been wonderful. They are always willing to listen to our concerns and take them seriously. I appreciate the thoroughness and care they take with our children.
Jul 13, 2024
Incredibly friendly staff!
Jul 7, 2024
Friendly, attentive, easy
Jul 4, 2024
Dr. Shah is incredibly patient, kind, empathetic, and knowledgeable. I never feel rushed at her visits and also get the impression that she genuinely cares about my kids. I???m so happy to have found her.
Jul 1, 2024
I believe staff needs to be more professional and presentable. Wearing scrubs and less personal messages on attire.
Jul 1, 2024
Great experience, we love Dr Rustin and the entire staff. They are kind, knowledgeable and compassionate. We always have a great visit and feel like they take their time to answer all questions and provide insight. Thank you!!
Jun 27, 2024
The providers
Jun 24, 2024
The doctors are irreplaceable.
Jun 20, 2024
Appts are quick, staff are pleasant and the doctors are very thorough and caring.
Jun 20, 2024
Doctor
Jun 20, 2024
We love Mandarin Pediatrics. Dr. Rustin is amazing about taking his time with his patients. He happily answers any questions that we have. He is very knowledgeable, the kids enjoy him and he makes me feel it ease when I have concerns.
Jun 20, 2024
Dr Rustin was wonderful!