Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258 Directions
4.9 out of 5
461 verified ratings
461 Ratings, 199 Comments
Sep 30, 2024
Virginia Black, MD
Dr. Black is always great. Her staff is helpful and friendly.
Sep 30, 2024
Rustin Buffington
Great doctors and nurses, Dr. Rustin is our favorite!
Sep 30, 2024
Rustin Buffington
Doctors, nurses, and staff truly listen and care about patients.
Sep 26, 2024
Rustin Buffington
Doctors and staff are friendly and great with my child. They're always willing to answer any questions I have and make my child feel comfortable.
Sep 8, 2024
Virginia Black, MD
I like the availability of the appointments and how quick everyone usually is. Dr Black gave me some samples recently which was really helpful and appreciated!
Sep 8, 2024
Rustin Buffington
Dr Rustin is phenomenal
Aug 25, 2024
Virginia Black, MD
Efficient. Great staff and doctors.
Aug 22, 2024
Virginia Black, MD
Pleasant and professional staff, easy check in, clear communication received from all those involved in my children's care.
Aug 15, 2024
Andrea Shah
All staffs and doctors are friendly.Best bed side manner.Working they best to get us in their office as a request.Satisfied with it.Kind and compassion office, appreciated professionalism.
Aug 8, 2024
Virginia Black, MD
Friendly and polite team. Always willing to help and explain thoroughly treatments and or diagnosis
Aug 4, 2024
Rustin Buffington
Very timely, professional and friendly. Never felt rushed.
Aug 4, 2024
Rustin Buffington
Nice nurses and doctors
Jul 27, 2024
Rustin Buffington
Dr. Rustin is the best! Office staff is friendly and efficient.
Jul 25, 2024
Rustin Buffington
The staff is friendly and knowledgeable.
Jul 23, 2024
Joseph Frank, MD
Every member of the staff, doctors, etc are always very kind and truly seem to listen to what you are saying. The doctors offer practical and helpful advice that has always been beneficial to us. I also really like the availability of same day sick appointments, it's so reassuring, especially with babies, to have feedback immediately.
Jul 18, 2024
Andrea Shah
Every provider that we have seen at the office has been wonderful. They are always willing to listen to our concerns and take them seriously. I appreciate the thoroughness and care they take with our children.
Jul 13, 2024
Joseph Frank, MD
Incredibly friendly staff!
Jul 4, 2024
Andrea Shah
Dr. Shah is incredibly patient, kind, empathetic, and knowledgeable. I never feel rushed at her visits and also get the impression that she genuinely cares about my kids. I???m so happy to have found her.
Jul 1, 2024
Rustin Buffington
I believe staff needs to be more professional and presentable. Wearing scrubs and less personal messages on attire.
Jul 1, 2024
Rustin Buffington
Great experience, we love Dr Rustin and the entire staff. They are kind, knowledgeable and compassionate. We always have a great visit and feel like they take their time to answer all questions and provide insight. Thank you!!
Jun 24, 2024
Rustin Buffington
The doctors are irreplaceable.
Jun 20, 2024
Virginia Black, MD
Appts are quick, staff are pleasant and the doctors are very thorough and caring.
Jun 20, 2024
Rustin Buffington
Doctor
Jun 20, 2024
Rustin Buffington
We love Mandarin Pediatrics. Dr. Rustin is amazing about taking his time with his patients. He happily answers any questions that we have. He is very knowledgeable, the kids enjoy him and he makes me feel it ease when I have concerns.
Jun 20, 2024
Rustin Buffington
Dr Rustin was wonderful!
Jun 20, 2024
Rustin Buffington
Dr. Rustin is extremely knowledge
Jun 3, 2024
Rustin Buffington
Front desk staff
May 16, 2024
Rustin Buffington
Friendly, never have to wait long
May 10, 2024
Joseph Frank, MD
The office staff are friendly and helpful. The nurses and medical assistants are very knowledgeable and experienced. Dr. Frank took his time and answered my ridiculous number of questions! I am very happy taking my kids to Mandarin Peds.
May 5, 2024
Rustin Buffington
The care my child receives. They are friendly.
May 2, 2024
Andrea Shah
Friendly doctors and staff
May 2, 2024
Andrea Shah
Very prompt and organized
Apr 27, 2024
Joseph Frank, MD
Friendly staff and Physicians
Apr 27, 2024
Rustin Buffington
Dr. Rustin is amazing! We love how patient and caring he is!
Apr 21, 2024
Virginia Black, MD
We have been going here to almost 10 years and we absolutely love Dr. Black and the staff. We moved to Orange Park about 5 years ago and we continue to call Mandarin Pediatrics home! Thank you for the excellent service over the years!
Apr 13, 2024
Virginia Black, MD
Doctor had bad bedside manners. Nurse was very rough with patients.
Apr 4, 2024
Virginia Black, MD
We were seen on time. The entire staff was very professional and helpful. We love Dr. Black.
Mar 23, 2024
Rustin Buffington
We love Dr. Rustin and the care he provides.
Mar 23, 2024
Rustin Buffington
We like how Dr. Buffington takes time to explain things and how well he treats our son. Our son loves to come meet him
Mar 16, 2024
Jennifer Keen
I like that there is a well waiting room and a sick waiting room
Mar 14, 2024
Joseph Frank, MD
I recommend y'all to everyone. As a nurse and a mom your docs have a way of making me feel calm when I'm running down worst-case scenarios while not making me feel dismissed. The office staff is always pleasant and everyone there genuinely cares for the kiddos.
Feb 25, 2024
Virginia Black, MD
On time, doctors never rush you
Feb 24, 2024
Joseph Frank, MD
The office was clean. The assistant was very nice and the doctor was great
Feb 23, 2024
Virginia Black, MD
All of the providers are excellent
Feb 19, 2024
Joseph Frank, MD
The doctor was great as always. The front office staff is a lot nicer now, too. :) We had a good experience!
Feb 19, 2024
Virginia Black, MD
This office is always easy to work with, they communicate well and Dr. Black does a fantastic job working with my two daughters.
Feb 19, 2024
Rustin Buffington
Dr. Buffington prescribed my child medicine with refined peanut oil. My son has a peanut allergy and while I understand that majority of people with peanut allergies do not have a reaction to refined peanut oil this doesn't mean a rare reaction could have occured. Dr. Buffington did not inform us of the ingredient being in the med or have a discussion about whether or not this was something we were comfortable giving him. Completely unacceptable.
Feb 18, 2024
Rustin Buffington
Dr. Rustin and the staff
Feb 17, 2024
Joseph Frank, MD
We love the office staff and the providers. Only complaint is the wait time.
Feb 15, 2024
Andrea Shah
Everything was wonderful start to finish! Thank you!