1 Location
Baptist Primary Care - Mandarin Pediatrics
14810 Old St. Augustine Road, Suite 106
Jacksonville, FL 32258
205 Ratings, 89 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 10, 2025
Everything! From the moment we step in to the moment we leave we are very satisfied with the care. Customer service and medical staff are great to work with. Trust all advice given by the doctors. Have 2 older children (27 & 23 yoa) who were patients from the time they were born until they turned 18. Now have a 9 year old who has been a patient since he was born. I've been using your practice since 1998!
Mar 10, 2025
Dr Buffington is awesome! He always takes his time and is fun.
Mar 3, 2025
We had a very positive experience with Dr. Rustin. I'm very thankful to have him as my children's doctor.
Feb 1, 2025
Dr. Buffington is amazing. He is patient with all the kids and also their family. He provides helpful tips on what to expect and is very open to any/all questions.
Jan 30, 2025
The staff was extremely friendly. The office was clean. Dr. Rustin was wonderful!
Jan 27, 2025
Flexibility and sick appointment availability, professionalism and friendliness of the doctors, responsive to symptoms and proactive in treatment
Jan 11, 2025
Love dr Rustin
Nov 25, 2024
Dr buffington is wonderful with my daughter! We feel so comfortable and are so appreciative of the care he provides
Nov 7, 2024
We love Dr Rustin. He takes the time to really listen to the kids and parents.
Oct 27, 2024
Dr. Rustin
Oct 17, 2024
Dr. Rustin took his time during our visit, which was very nice since we are new residents to the area. All staff was friendly as well.
Sep 30, 2024
Great doctors and nurses, Dr. Rustin is our favorite!
Sep 30, 2024
Doctors, nurses, and staff truly listen and care about patients.
Sep 26, 2024
Doctors and staff are friendly and great with my child. They're always willing to answer any questions I have and make my child feel comfortable.
Sep 8, 2024
Dr Rustin is phenomenal
Aug 4, 2024
Very timely, professional and friendly. Never felt rushed.
Aug 4, 2024
Nice nurses and doctors
Jul 27, 2024
Dr. Rustin is the best! Office staff is friendly and efficient.
Jul 25, 2024
The staff is friendly and knowledgeable.
Jul 1, 2024
I believe staff needs to be more professional and presentable. Wearing scrubs and less personal messages on attire.
Jul 1, 2024
Great experience, we love Dr Rustin and the entire staff. They are kind, knowledgeable and compassionate. We always have a great visit and feel like they take their time to answer all questions and provide insight. Thank you!!
Jun 24, 2024
The doctors are irreplaceable.
Jun 20, 2024
Doctor
Jun 20, 2024
We love Mandarin Pediatrics. Dr. Rustin is amazing about taking his time with his patients. He happily answers any questions that we have. He is very knowledgeable, the kids enjoy him and he makes me feel it ease when I have concerns.
Jun 20, 2024
Dr Rustin was wonderful!
Jun 20, 2024
Dr. Rustin is extremely knowledge
Jun 3, 2024
Front desk staff
May 16, 2024
Friendly, never have to wait long
May 5, 2024
The care my child receives. They are friendly.
Apr 27, 2024
Dr. Rustin is amazing! We love how patient and caring he is!
Mar 23, 2024
We love Dr. Rustin and the care he provides.
Mar 23, 2024
We like how Dr. Buffington takes time to explain things and how well he treats our son. Our son loves to come meet him
Feb 19, 2024
Dr. Buffington prescribed my child medicine with refined peanut oil. My son has a peanut allergy and while I understand that majority of people with peanut allergies do not have a reaction to refined peanut oil this doesn't mean a rare reaction could have occured. Dr. Buffington did not inform us of the ingredient being in the med or have a discussion about whether or not this was something we were comfortable giving him. Completely unacceptable.
Feb 18, 2024
Dr. Rustin and the staff
Feb 3, 2024
Dr Rustin Buffington was efficient and extremely attentive to details with my 9yo son during examination. The appointment was quick with good flow.
Jan 26, 2024
Friendly staff and gentle doctor
Jan 22, 2024
Very nice and helpful in diagnosing my daughter!
Jan 20, 2024
The staff are very friendly and professional
Jan 18, 2024
Friendly staffDoctors who take their time to listen and talk to you.
Jan 13, 2024
Friendly and efficient
Dec 17, 2023
Friendly staff
Dec 4, 2023
The physicians are experienced and have seen just about any and all cases so it makes for a sense of trust and comfort for quick care and results for our children's health and recovery when needed.
Dec 2, 2023
I like the cleanliness, the prompt appointment time, the friendly nurses (shout out to nurse Sherry!). And we love Dr. Rustin.
Nov 15, 2023
I have been taking my boys 10 and 13 to Dr. Rustin Buffington he's great, and all the staff are so friendly. Thank you
Nov 12, 2023
That I actually see and be heard by my kids pediatrician. All staff is attentive and willing to help.Also the broad experience of Dr. PT Rustin Buffignton guide the kids along the growing journey.
Oct 27, 2023
We love Dr Buffington! So knowledgeable and just an all around great person!
Oct 26, 2023
We adore Dr. Rustin!
Oct 16, 2023
Quick check inDoctor was amazing!
Oct 12, 2023
Everyone is always pleasant
Sep 29, 2023
Dr. Rustin is the best. He is the first doctor to never make me feel rushed, encourages questions, and gives thoughtful responses. I never leave feeling like I didn't have the chance to ask something. I feel so lucky to have found him!