The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 2, 2025
I was able to get an appt promptly for my sick child. Dr Black was very professional, efficient and kind
Dec 16, 2024
Friendly staff. Always able to get in for a same day sick appointment. Good care from the doctors. They have all been very thorough and kind to my kids
Nov 30, 2024
Clean quick knowledgable
Nov 16, 2024
The Doctors and staff are all amazing, we absolutely loving coming here!
Nov 7, 2024
Quick in and out
Very good front office
Great doctors
Oct 22, 2024
Knowledgeable and caring staff
Sep 30, 2024
Dr. Black is always great. Her staff is helpful and friendly.
Sep 8, 2024
I like the availability of the appointments and how quick everyone usually is. Dr Black gave me some samples recently which was really helpful and appreciated!
Aug 25, 2024
Efficient. Great staff and doctors.
Aug 22, 2024
Pleasant and professional staff, easy check in, clear communication received from all those involved in my children's care.
Aug 8, 2024
Friendly and polite team. Always willing to help and explain thoroughly treatments and or diagnosis
Jun 20, 2024
Appts are quick, staff are pleasant and the doctors are very thorough and caring.
Apr 21, 2024
We have been going here to almost 10 years and we absolutely love Dr. Black and the staff. We moved to Orange Park about 5 years ago and we continue to call Mandarin Pediatrics home! Thank you for the excellent service over the years!
Apr 13, 2024
Doctor had bad bedside manners. Nurse was very rough with patients.
Apr 4, 2024
We were seen on time. The entire staff was very professional and helpful. We love Dr. Black.
Feb 25, 2024
On time, doctors never rush you
Feb 23, 2024
All of the providers are excellent
Feb 19, 2024
This office is always easy to work with, they communicate well and Dr. Black does a fantastic job working with my two daughters.
Feb 15, 2024
We love our doctor (Dr. Virginia Black). The office staff are kind and helpful. The location is also good for us. They work to get us scheduled and are understanding. Insurance works well with their practice. I can't really say there's anything I don't like about the practice.
Jan 18, 2024
Amazing staff and doctors
Dec 29, 2023
Love Dr Black and Dr Shah
Dec 17, 2023
Dr. Black and the nursing staff are amazing. Always on time.
Dec 7, 2023
Everyone is always very friendly.
Nov 16, 2023
The care or rather the lack of care given resulted in my child becoming so sick that after days of fever they required multiple prescriptions instead of one. Dr. Black was condescending during our appointment which is a pattern. Retraining on bedside manner should be considered. My child is scared of her as they do not like her tone which has not happened with any other provider. I will take my child to urgent care if Dr. Black is the only provider who's available in the future. She should not see pediatric patients. VERY DISAPPOINTED.
Nov 9, 2023
Dr Black is amazing. Appreciate the time she takes with our children. Never feel rushed.
Sep 14, 2023
Caring staff, easy to schedule appointments; short wait time before being seen; Nurse Robin is fantastic'knowledgeable, competent, and answers questions from VM in a timely manner; Dr. Black is excellent
Sep 10, 2023
Love this office for the last 10 years. All 3 of my children have been well taken care of.
Aug 5, 2023
Very friendly and helpful
Jul 22, 2023
Staff is always friendly! Very personable! I love that the doctors take their time with patients to discuss care options. I never feel rushed as if my children are just a number. You can see how much they truly care for their patients.
Jul 20, 2023
Great staff! Very friendly & professional.
Jul 2, 2023
Dr Black and the whole team are so wonderful
May 18, 2023
We've been apart of Mandarin pediatrics ever since we moved here almost 7yrs ago. A family friend recommended the practice and couldn't be happier. Whenever I've had a concern or needed to work out my thoughts their team has been wonderful. Dr. Virginia Black has taken incredible care of my two kids with compassion, kindness, humor, and knowledge. Thank you!
Apr 23, 2023
Personable and always able to help us with an appointment when our children are sick.
Apr 22, 2023
Everything! The care and attention the doctors give to my daughter is exceptional! Love them!
Apr 20, 2023
The staff is nice and the doctor saw my daughter very quickly.
Apr 20, 2023
Dr. Black is great! She makes my son feel comfortable and is very thorough.
Apr 16, 2023
Everything
Apr 10, 2023
Very personable.
Mar 18, 2023
The best peds office ever. I love all the docs. The staff is so friendly too!
Jul 10, 2022
Friendly staff, excellent doctor , appt are on time
Jul 8, 2022
Friendly staff, kind doctors, and conveniently located
Jun 8, 2022
Staff is friendly. Easy to get an appointment , and the providers are wonderful!
May 28, 2022
Staff is courteous, nice, and check in process is quick and smooth. The pediatrician is very knowledgeable, has great communication with kids and parents, and addresses any questions and concerns we had.
May 28, 2022
Welcoming staff, great doctors
May 28, 2022
The whole staff is knowledgeable, friendly, and kind. Highly recommend!
May 26, 2022
For the most part it's very efficient. I like when there are very few people in the waiting room and we are called back typically within a few minutes of arriving.
Apr 27, 2022
Professional manner of staff, cleanliness
Apr 5, 2022
My kids are always seen in a very timely manner. All staff have been friendly and helpful. The physicians are kind, knowledgeable and informative. They are great with my kids.
Mar 24, 2022
I LOVE all the staff and doctors, and nurses. All are kind, helpful, patient, and very good listeners. Dr. Black is amazing. I share her name with anyone who asks!