Joseph Frank, MD

Pediatrics

Baptist Primary Care

14810 Old St. Augustine Road, Suite 106

Jacksonville, FL 32258 Directions

904.268.7701

www.baptistjax.com

4.8 out of 5

85 verified ratings

1 Location


Baptist Primary Care - Mandarin Pediatrics

14810 Old St. Augustine Road, Suite 106

Jacksonville, FL 32258

(904) 268-7701 Directions

85 Ratings, 30 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
The medical staff are amazing! Knowledgeable, kind, and takes time to explain and answer any questions. Thank you!

Jan 9, 2025
We love the staff and doctors there!

Jan 5, 2025
The provider, Dr. Frank, was very helpful, informative, thorough with our first ever wellness baby visit.

Oct 23, 2024
Very understanding with my autistic son

Jul 23, 2024
Every member of the staff, doctors, etc are always very kind and truly seem to listen to what you are saying. The doctors offer practical and helpful advice that has always been beneficial to us. I also really like the availability of same day sick appointments, it's so reassuring, especially with babies, to have feedback immediately.

Jul 13, 2024
Incredibly friendly staff!

May 10, 2024
The office staff are friendly and helpful. The nurses and medical assistants are very knowledgeable and experienced. Dr. Frank took his time and answered my ridiculous number of questions! I am very happy taking my kids to Mandarin Peds.

Apr 27, 2024
Friendly staff and Physicians

Mar 14, 2024
I recommend y'all to everyone. As a nurse and a mom your docs have a way of making me feel calm when I'm running down worst-case scenarios while not making me feel dismissed. The office staff is always pleasant and everyone there genuinely cares for the kiddos.

Feb 24, 2024
The office was clean. The assistant was very nice and the doctor was great

Feb 19, 2024
The doctor was great as always. The front office staff is a lot nicer now, too. :) We had a good experience!

Feb 17, 2024
We love the office staff and the providers. Only complaint is the wait time.

Feb 5, 2024
The staff was incredibly friendly and Dr Frank was wonderful with my pre-teen son! (Which has been hard to find a good fit)

Jan 6, 2024
Prompt scheduling, friendly and knowledgeable practitioners

Dec 4, 2023
easy to make appoinements and be seen. they follow up quickly. and they are very friendly.

Dec 4, 2023
The doctors! :) Very compassionate and thorough.

Nov 12, 2023
Everyone is very polite

Oct 8, 2023
Best first time visit with a doctor we have had. Dr. Frank came into the room having read our son's history and gave us time to discuss our concerns. Looking forward to better care.THANK YOU DR. FRANK!

Sep 17, 2023
The staff is very friendly, the two doctors we have seen are great.

Sep 17, 2023
Easy appointments and great providers!

Sep 11, 2023
Dr. Frank was great with our sick visit!

Aug 27, 2023
Very friendly and on time.

Aug 13, 2023
Dr. Frank is amazing!

Aug 10, 2023
This was our first appointment with Dr Frank and it was a pleasure meeting with him.so far I have no issues,I'm looking forward to seeing my son's blood work results.thank you

Jul 29, 2023
Everyone is so friendly. The front desk staff helped me get my son in quickly after moving from another state and they were so kind and helpful. I had been very stressed and they really put my mind at ease about getting his school physical and shot records done. We love Dr. Frank & I plan to bring my daughter to see him as well. Great place to take your kids!

Jul 9, 2023
Caring staff, I showed up at 0825 unannounced, about to take my daughter to the ER. I was given an appointment for 0920.. but then called back at 0830.

May 30, 2023
I love that you can always see us the day my kids are sick! I also really liked Dr. Alex your newest doctor. He was fantastic!!

May 22, 2023
Appts are on time and questions are answered

May 21, 2023
Friendly staff, wonderful doctors!

May 14, 2023
We've had a wonderful experience. Dr. J Frank is very knowledgeable, thorough and caring!