Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205 Directions

(904) 783-9680

www.baptistjax.com

4.8 out of 5

8,184 verified ratings

8,184 Ratings, 4,533 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
I been going for years never had issues goidcteam work

Aug 23, 2026
Convenience of location & staff(kindness & effiency)

Aug 23, 2026
Excellent service from staff and doctor.

Aug 23, 2026
Wonderful staff, awesome office, and my doctor Gregory Mchugh, the best!!

Aug 23, 2026
Like my doctor.

Aug 23, 2026
Dr. A is Great …. So glad I have him as my Primary Doctor

Aug 23, 2026
Convient location and knowledgeable Dr.

Aug 23, 2026
Everyone is polite and friendly.

Aug 22, 2026
Friendly and knowledgeable staff

Aug 22, 2026

Aug 22, 2026
Clean and organized

Aug 22, 2026
Location,My Doctor and nurses their skills and attention to patients needs

Aug 21, 2026
The office staff is pleasant and my doctor, Dr Alkebulan, is great.

Aug 21, 2026
I Love my Primary Care doctor Gregory McHugh!! I have been seeing him for years and hate to see him go next year but will wish him the BEST!!! He has been the Best doctor i have Ever had that has ALWAYS met my needs and I will miss him!!

Aug 21, 2026
Friendly Professional and Honest and knowledgeable

Aug 21, 2026
The entire staff from front to back are always kind, professional and personable! Dr. Downey and Mrs.Mona are gems.

Aug 21, 2026
Very easy to work with there’s a blood lab inside no second appointment to get blood work

Aug 20, 2026
Friendly and efficient staff.

Aug 20, 2026
I like everything about the office. The people are great. They're knowledgeable. My doctor is the best

Aug 20, 2026
Staff was amazing! They considered my acute health condition seriously and get me in to see the MD same day. Dr. Downey was wonderful in evaluation and treatment options for my condition. I could not have asked for speedier or better care. This is truly a patient oriented practice. Thank you!

Aug 19, 2026
My doctor😃😃😃

Aug 19, 2026
Very friendly and professional atmosphere

Aug 19, 2026

Aug 19, 2026
The staff is very professional.

Aug 19, 2026
Like my Doctor & nurse a.lot also all the staff very good.

Aug 18, 2026
Dr. Torres is very nice and also very professional. I miss Dr. [last name] but she is an excellent replacement.

Aug 18, 2026
I love this office everyone is so friendly and helpful. Dr Torres is wonderful I’ve gone to several dr offices and we’re not happy until I came here. They are the best she takes her time to listen to you and gives positive feedback. I would recommend this office to anyone.

Aug 17, 2026
Compassionate and Professional

Aug 17, 2026
very friendly staff. clean office

Aug 17, 2026
The staff is very kind and they get right down to business

Aug 16, 2026
Friendly check in receptionists.

Aug 16, 2026
Friendly staff. Dr Downey is great.

Aug 16, 2026
The place is quiet, staffs are professional.

Aug 16, 2026
i have been a patient at Baptist on Lane Ave for many years. I have been happy there and plan to stay as a patient as long as they will let me.

Aug 16, 2026
Very friendly and knowledgeable staff

Aug 15, 2026
Clean, sanitized exam rooms. My doctor is very knowledgeable and listens to me.

Aug 15, 2026
Friendly and helpful. Lab work on site.

Aug 15, 2026
Courteous and professional staff. D

Aug 15, 2026
All staff were extremely nice. Dr. McHugh is the best doctor. He is very attentive, professional, and caring. He takes the time to listen to all your issues and makes sure everything is addressed before you leave. You can send Dr McHugh a message through the patient portal and he answers within 24 hours. It is going to be a sad day when he retires in a few months. Baptist will be losing an outstanding doctor. Congratulations Dr McHugh on your retirement, well deserved and you will be greatly missed.

Aug 15, 2026
Very professional, easy to check in very courtesy

Aug 15, 2026
The staff is nice, I was able to get an appointment right away

Aug 15, 2026
Close, great primary care .

Aug 15, 2026
The staff is very nice and very helpful.

Aug 14, 2026
We love Dr. Downey and Mona and all the staff at the Lane Avenue Baptist office.

Aug 14, 2026
The personal at the front desk are always friendly and I can not believe all of them remember my name because they have so many people that goes there and doctor Downey and his staff are really good.

Aug 14, 2026
I love this office

Aug 14, 2026
Friendly 0ffice personnel

Aug 14, 2026
Very nice and convenient to my home

Aug 14, 2026
Personnel and dr Downey

Aug 13, 2026
Dr Quincy Scarborough.