Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
4,759 verified ratings
4,759 Ratings, 2490 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 2, 2025
Gregory McHugh, MD
Excellent customer service
Apr 27, 2025
Very friendly.
Apr 26, 2025
very friendly
Apr 24, 2025
Excellent Staff
Apr 17, 2025
Great customer service
Mar 23, 2025
Great customer service
Mar 23, 2025
Friendly
Mar 22, 2025
I LOVE Dr. McHugh! He is amazing. He always goes the extra mile to see that his patients are well taken care of and seems to be current with everything in the medical field.
I love the My Baptist portal and the fact that I can send in questions, check my upcoming appointments and even pull up test results for any doctor that is not a part of their system.
Recently the staff went out of their way to squeeze me in for a preop clearance even though the schedule was beyond booked.
I highly recommend Dr., McHugh and staff!
Mar 22, 2025
Friendly and professional staff with a convenient location.
Mar 22, 2025
Pretty much everything.
Mar 21, 2025
Everyone is committed to helping their patients, fostering positive attitudes throughout. I also appreciate the range of additional services offered under this roof—it’s a well-rounded and supportive environment.
Mar 21, 2025
Dr. Braddock is great, very caring and thorough!!!
Mar 21, 2025
On time and l really like my doctor!
Mar 21, 2025
Dr Braddock.
Mar 21, 2025
Everyone is friendly. Not too long of a wait before seeing the doctor.
Mar 21, 2025
The location..
Mar 21, 2025
quite
Mar 21, 2025
Everyone is professional and polite
Mar 21, 2025
I really liked that from the front desk to the nurse and doctor I was greeted with top tier professionalism as well as personable communication. Dr. Alkebulan was attentive and understanding to my healthcare needs. I couldn’t ask for more from a doctors office.
Mar 21, 2025
Dr. McHugh and the entire staff are fantastic, professional and friendly.
Mar 21, 2025
Dr. Downey👍
Mar 19, 2025
Clean, everybody nice
Mar 19, 2025
Dr. McHugh and Hannah are amazing!
Mar 17, 2025
Good Dr. doctor, Dr Downey.
Mar 17, 2025
The front office staff were quick and efficient, smiling and friendly. The nurse or MA, CNA, I didn't notice the tag, but she was efficient with taking al the vitals and gave me my vitals so I didn't have to ask, she was friendly and courteous when asking the questions. My dr, Dr. Scarborough is the best. She reviews my tests since my last visit, explains any problems or items of interest to watch for, and she is very personable and open to any questions I may have.
Mar 17, 2025
Everyone was polite the overall atmosphere was very nice
Mar 17, 2025
First I have a great doctor and his people are also…and the check in ladies are also very good and helpful in answering any questions and very polite… Thank you
Mar 17, 2025
Location is close to home. It is always clean. Receptionist are friendly.
Mar 17, 2025
The doctor Dr Downey been a patient with him for over 25 plus years!! The Baptist research employees are pretty awesome too!!
Mar 16, 2025
Everyone is nice and professional.
Mar 15, 2025
Friendly very friendly that makes all the difference in the world especially when your doctor actually can take time to talk to you🥰
Mar 15, 2025
Everyone is efficient, friendly and helpful. Doctor Downey is always great.
Mar 15, 2025
Great in every aspect!
Mar 15, 2025
The genuine concern for the health and well being of the patient.
Mar 15, 2025
Always great service
Mar 15, 2025
Dr Miel took the time to listen to my symptoms and covered all bases in treatment.
Mar 14, 2025
Friendly quick service! Love Dr Scarborough!
Mar 13, 2025
Close by
Mar 11, 2025
I've been a patient of Dr. McHugh's for a very long time. I've always valued, and will continue to
value his expertise. I had been with Florida Blue Medicare for over 10 years.
When I learned that Florida Blue was no longer going to support Baptist Primary Care, I didn't
hesitate to find an Insurer that did.
I value Dr. McHugh significantly more than any Insurance Company. I'm looking forward to a
continuing relationship with Dr. McHugh
Mar 10, 2025
Everyone was sweet and very attentive on why I came in for a visit.
Mar 10, 2025
We have been going to there for over 20 years. We love Dr Downey and so happy to have him on our team of providers. He and Ramon are very easy to work with. The office is easy to navigate and convenient for us. People are very professional and friendly
Mar 9, 2025
Always neat and clean
Mar 8, 2025
Thank you!
Mar 8, 2025
I've been going there for years and there's no need for me to change it everything's amazing and I think them so much
Mar 8, 2025
all good
Mar 8, 2025
I love Dr McHugh. I’ll be so sad when he retires.
Mar 8, 2025
Front office very courteous
Medical staff very professional.
Mar 8, 2025
Everyone was courteous, friendly and very professional
Mar 8, 2025
Dr. Miel and staff are very welcoming and professional. Location is very convenient, and facility is very intact.
Mar 8, 2025
The people are friendly and I like my Dr. (Dr. Quincy Scarborough)