Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
7,892 verified ratings
7,892 Ratings, 4,412 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Gregory McHugh, MD
I am very very pleased with my doctor. Dr Gregory McHugh
Jul 26, 2026
The staff is very welcoming. Dr McHugh and Hannah are awesome!
Jul 26, 2026
The niceness of the staff and the way they treat you.
Jul 25, 2026
The staff treat me like family, and Dr. Downey really cares.
Jul 25, 2026
entire staff are great
Jul 25, 2026
Staff is friendly, Dr McHugh is awesome and if I need blood work I can get it done right there.
Jul 24, 2026
Very friendly
Jul 24, 2026
People are kind, loving,caring people. We appreciate them very much🌹
Jul 24, 2026
Location
Great professional staff
Knowledgeable Physician
Jul 24, 2026
The staff and location.
Jul 24, 2026
The doctors and the staff and everybody is very friendly.It's clean and they are on the spot.Then going there a twenty five thirty years
Jul 24, 2026
I like the staff and I love Dr Downey.
Jul 24, 2026
clean professional frendly
Jul 24, 2026
Staff is very friendly. Usually no long wait time! Most of all I love Dr Downey because he genuinely cares about his patients and he listens.
Jul 24, 2026
Professional, friendly staff. Clean facilities . Caring,:knowledgeable doctors. You can get labs drawn on site which is very convenient.
Jul 24, 2026
Quiet, clean. Love Dr Torres. Staff professional and pleasant.
Jul 23, 2026
I was very expressed with the front staff, all the other staff was very caring, made me feel like they truly cared. My doctor also was very caring, listened to all of my questions , made me feel that I was a person that needed help not just another number/patient. Once I provided all of my health concerns all my questions were answered perfectly! I would definitely share my appointment with my friends. So Very happy to know there are still doctors that take time making sure I understood everything that was shared with me. I do have trust issues from past doctor's. I felt safe.
Jul 23, 2026
The staff are so professional and kind. They recognize the patients by name. Clean pleasant atmosphere. I've NEVER had a problem with the staff! They're AMAZING!
Jul 23, 2026
Close to home
Jul 23, 2026
Dr’s. And staff are very nice and know what they are doing 👍👍
Jul 22, 2026
Everyone is very grand very professional!
Jul 22, 2026
Dr.Downey is such a blessing and so are the staff
Jul 22, 2026
Everything
Jul 22, 2026
Dr. McHugh he is the best i’m so disappointed. He’s finally retiring not looking forward to another doctor cause I’ve been going to him for so long.
Jul 22, 2026
🙌🏾💜💥🥰
Jul 22, 2026
Absolutely awesome staff all the way around.
Jul 22, 2026
Staff are very polite
Jul 22, 2026
Love Dr. Torres! Staff is friendly and helpful.
Jul 22, 2026
Everyone's nice. The dr is personable and listens to you
Jul 22, 2026
Very helpful
Jul 22, 2026
The office staff are very professional and polite,
Jul 22, 2026
I appreciate the fact that Doctor Torres is timely, I always feel comfortable knowing she will allow time for me to discuss any issues I may have.
Jul 20, 2026
Every thing is above board.
Jul 20, 2026
The open communication.....I love it!
Jul 20, 2026
good people who take care of your needs every visit
Jul 19, 2026
Dr McHugh is a great doctor.
Jul 19, 2026
Friendly
Jul 19, 2026
Staff … Physican Excellent Servicev
20 years this location !!!
Jul 18, 2026
I appreciate Dr. Torres. She explains and advises on whatever the reason is for my appointment. She is patient and listens to questions and concerns. She made me feel at ease, instead of nervous
Also, the reception staff are friendly and helpful.
Jul 18, 2026
It’s a one stop shop. Lab and x-ray on site.
Jul 18, 2026
The staff and the doctor
Jul 18, 2026
I love my new primary physician, Dr. Torres. It's been so refreshing and nice to actually have a doctor truly listen and care. I hate to say it, but that's been a while for me and I am truly grateful for her. No patient likes to feel like a number and that you can only discuss one thing at a time.
Jul 18, 2026
Fast, efficient, and thorough with the examination.
Jul 18, 2026
I really like Dr Torres. She is thorough, knowledgeable, and compassionate.
Jul 17, 2026
Up front.
People are kind and help you. Fast. Dr ..caring. And wants best for you Thank You
Jul 17, 2026
The office was clean, organized, and welcoming. The staff was friendly, courteous and highly professional. I felt comfortable throughout my visit and I appreciate the excellent care I received.
Jul 17, 2026
Staff are very helpful and friendly, Nurses go above and beyond, Dr. is extremely knowledgeable, and explains everything through out the visit. Would highly recommend this office
Jul 17, 2026
All Staff members from check in to check out are professional and friendly. Doctor and his assistants are allways professional and make sure you understand any thing new.
Jul 17, 2026
So far I appreciate the way the staff welcome you and the Doctors listen to my problems 🙏
Jul 17, 2026
Good staff all the way around