Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
6,760 verified ratings
6,760 Ratings, 3,706 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Emmanuel Miel, MD
All staff is very helpful and professional
Jan 25, 2026
Dr. Scarborough and her team are amazing!
Jan 25, 2026
Great doctor and staff.
Jan 24, 2026
The front office is superb. Everyone is so nice, friendly and very helpful. My Doctor is fabulous. Very knowledgeable.
Jan 24, 2026
Friendly people.
Jan 24, 2026
professional, knowledgeable, polite,kind, friendly
Jan 24, 2026
The friendly helpful staff and the cleanliness of the facility! My doctor has always taken great care of me.
Jan 24, 2026
Professional
Jan 24, 2026
Professionalism
Jan 23, 2026
Very courteous, professional staff. Wait time within reason most of the time.
Jan 23, 2026
All of the employees, including my doctor.
Jan 23, 2026
We just LOVE Dr. Torres!
Jan 23, 2026
I'm always greeted upon arrival.
Jan 23, 2026
Fast and friendly.
Jan 23, 2026
From the ladies at the front desk to Mona the nurse to Dr Downey I feel welcome and cared for.
Jan 23, 2026
Very professional. I have been using this office for over 15 years. Happy with the car.
Jan 23, 2026
Friendliness of the staff. My Dr Downey is the best.
Jan 22, 2026
Lovr ny Doctor. And his tean./too.
Jan 22, 2026
Always welcomed and feels like family!
Jan 22, 2026
Familiarity with assigned Doctor and his with me.
Jan 22, 2026
Everyone is very pleasant, thorough and patient. They always ask how im doing and make sure all my needs are met. Yall are awesome!! Thank you for all you do. Its life changing!!
Jan 22, 2026
You receive excellent physician's care.
Jan 22, 2026
Friendly staff along with all departments right there in the same building
Jan 22, 2026
The staff is the best!
Jan 22, 2026
Friendly staff, efficiency of checking in and out. Cleanliness
Jan 21, 2026
Doctor Torres is the most beautiful, kind and caring doctor I ever had in my life. The office staff is very profetional and friendly.
Jan 21, 2026
Very clean building. Professional and very nice staff.
Jan 21, 2026
Clean staff friendly and efficient..love my dr. Downey
Jan 21, 2026
Everyone is so nice and professional! Great Dr.s office!
Jan 21, 2026
The Dr and staff were so kind
Jan 21, 2026
Local and providers
Jan 21, 2026
Tabeths and Dr scarborough
Jan 20, 2026
Doctor Quincy Scarborough
Jan 19, 2026
Friendly atmosphere, very organized đź‘Ś
Jan 19, 2026
Everything
Jan 19, 2026
Clean professional friendly
Jan 19, 2026
Clean facility, friendly, and knowledgeable staff.
Jan 19, 2026
Dr. Braddock and staff are always kind and professional. I feel like they listen to and care about what I have to say. So glad I found them.
Jan 18, 2026
Clean, modern and efficient. Nice, cordial but professional staff. Dr Downey and his nurse Mona are the bes!👌🏽
Jan 18, 2026
The staff is very friendly and I really care for my doctor.
Jan 18, 2026
Great care. Professional. Caring. Love my Dr. love her staff.
Jan 18, 2026
Always friendly and helpful.
Jan 18, 2026
Dr. Braddock is phenomenal and really listens to concerns. The front office ladies are a joy and make me feel welcome every time! Dr. Braddock’s nurse is kind and personable as well.
I’m thankful to have a wonderful doctors office and I certainly share with everyone who is looking for a doctor.
Jan 17, 2026
Helped with an insurance admin issue.
Jan 17, 2026
Dr Torres was very pleasant, very thorough, very knowledgeable. She spent plenty of time and answered all questions. It was a great visit.
Jan 17, 2026
Dr. Downey's kind attention as well as counsel!
Everyone of the staff "on the way in" are attentive and helpful.
Thankful for them all!
Jan 17, 2026
The staff at the front desk were very friendly and professional. Hannah is extremely friendly and detailed about collecting my vitals. Dr. McHugh has been my PCP for 30 years. He always check in with me when he enters the room. He is very professional and extremely detailed. Dr. McHugh always go over the safely questions such as "Do I feel safe at my home" & "Do I have a living will" and so forth.
Jan 17, 2026
Customer service is always so!
Jan 17, 2026
Very professional and I never wait a long time for Dr Miel
Jan 16, 2026
Friendly employees from the receptionist to the doctor's support staff. And, Dr Scarborough's professionalism.