Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
7,338 verified ratings
7,338 Ratings, 4,089 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Jeanette Torres, MD
Staff is very friendly.
Apr 26, 2026
The personals are very efficient, knowledgeable about your concerns and questions and ver professional.
Apr 26, 2026
Open and welcoming
Apr 25, 2026
Friendly employees and my doctor is the best
Apr 25, 2026
Besides the staff being friendly, personable and professional, they make you feel welcomed.
Apr 25, 2026
Everyone is friendly, attentive, and kind.
Apr 25, 2026
Office is clean, usually all personnel are friendly and quick at signing you in.
Apr 25, 2026
The atmosphere was pleasant and no long line for checking in and the concerns of each person were understandable..
Everyone was friendly to each other and the office was very clean
Apr 24, 2026
I have been going to this location for over 25 yrs. Dr Mchugh has been my doctor. Staff is always friendly and it’s very heartwarming to see the same ladies I have seen for over 25 yrs still there at the front desk. I appreciate longevity and dedication to a location. I even kept coming after moving away from the Westside of Jax. Since Dr M is retiring I will have to find a new doc closer to my home. Thank you for being my medical care provider location!!
Apr 24, 2026
Dr. Scarborough gives me peace of mind as I trust her infinitely with my health.
Apr 24, 2026
Friendly staff and like my doctor
Apr 24, 2026
Knowledgeable and caring team
Apr 24, 2026
Everyone is so friendly there
Apr 24, 2026
Very clean
Apr 24, 2026
Friendly, prompt, courteous personnel
Apr 24, 2026
Efficient
Apr 23, 2026
Friendly staff. Eager to help you. Best doctor ever!
Apr 23, 2026
Clean, professional staff, and close to home.
Apr 23, 2026
Dr Scarborough is the very best doctor I've ever been a patient of. Tabitha is personable and professional, also. The entire staff is friendly and efficient. It's actually a pleasure to visit this location.
Apr 23, 2026
Dr Scarborough and her staff are caring professionals who listen to patients and treat them like family.
Apr 23, 2026
Clean office and efficient staff, timeliness of appointment.
Apr 23, 2026
The staff is kind and friendly. When a patient goes for a doctor visit, they may feel unsure or concerned about a health issue. Being treated with kindness, respect and as a unique individual ... giving the best care possible is so important! And of course, it's so important that patients treat with staff with kindness, respect and appreciation, so thank you so much!
Apr 22, 2026
Super friendly staff and Dr. A makes you feel like you’re the only patient he has all day.
Apr 22, 2026
Responsive staff that are personable and are on point. Our personal care physician is wonderful, thoughtful and follows up and sends messages even on weekends.
Apr 22, 2026
Dr. Miel doesn’t rush you. He is very thorough and listens to what you have to say. And absolutely takes care of every issue you may have. I highly recommend him!
Apr 22, 2026
The staff was kind and professional. Also, I have never encountered a doctor that was as thorough as Alkebulan.
Apr 22, 2026
I like the feel when I walk in, the front desk ladies know who I am and I know Dr. Downey and Mona will take care of me.
Apr 22, 2026
Staff and Doc Downey 👍
Apr 22, 2026
Always a pleasure
Apr 22, 2026
The staff is very welcoming and attentive. I really appreciate that type of service.
Apr 22, 2026
The Dr. was easy to talk to.
Apr 22, 2026
They are very efficient. All the staff is very nice. The doctor is great. He listens to what you have to say
Apr 22, 2026
It’s close to my home. It’s great as you can get your blood work done, x-rays etc. all in the same place. Nice atmosphere too.
Apr 19, 2026
Very nice people
Apr 19, 2026
Everything
Apr 19, 2026
Dr A. Is very knowledgeable. Office staff has always been kind and accommodating
Apr 19, 2026
Everyone is kind a nd helpful
Apr 19, 2026
I appreciate the time the physician took with me. His office notes were so detailed compared to providers in the past. I appreciate his acceptance of holistic medicine and his encouragement to continue that path. I also appreciate that he listened and encouraged me to see a nutritionist and not merely take more medications. It was just a very nice visit.
Apr 18, 2026
Very clean location and the staff is very helpful
Apr 18, 2026
Dr mchugh I have been his patient since early 90’s
Apr 18, 2026
Everyone was friendly and helpful. Yadi made us feel a home right away and continued through the whole visit. Dr A was so friendly and actually listened to us and our story. Highly recommend this office.
Apr 17, 2026
Great environment and professional staff.
Apr 17, 2026
Everyone is professional
Apr 16, 2026
My Dr and nurse also conveniently located to get too.
Apr 16, 2026
Professional staff, fast service.
Apr 16, 2026
My husband raves about his new doctor. He says the office is beautiful. He is trying to recruit me and our son to be patients continually.
Apr 15, 2026
Convenience and location
Apr 15, 2026
Friendly staff
Apr 15, 2026
Everything. The best doctor, nurse, staff and everyone in the building.
Apr 13, 2026
Friendly front desk staff. Helps to know one of them. Tabitha with Dr. Scarborough is great. I’ve recently recommended Dr. Scarborough to a friend.