Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
8,615 verified ratings
8,615 Ratings, 4,800 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2026
Quincy Scarborough, MD
Dr. Scarborough
Oct 25, 2026
Professional and Courtesy staff
Oct 25, 2026
staff is very accomodating
Oct 25, 2026
Great service, everyone is very helpful and always will to help you out.
Oct 23, 2026
Easy access, information on your condition very easy to understand and staff is very supportiive
Oct 23, 2026
The staff..all the staff...nurses, administration and especially Dr Torres are so kind, patient and understanding. Willing to help in any way.
Oct 23, 2026
Staff is always efficient and friendly
Oct 23, 2026
Very spacious and inviting once all the construction is done. everyone was very nice and friendly. The nurse and Doctor were very nice. Even the lab ladies were very nice too. I felt comfortable being there.
Oct 23, 2026
The staff is friendly and it is convenient to my home
Oct 23, 2026
I like the doctor and the office is close to where I live
Oct 22, 2026
Everything but I especially like my PCP, Dr Alkebulan, he seems so genuine when he talks about what’s going on with me. He listens to what I have to say and makes good decisions on a plan for me and my specific problems.
Oct 22, 2026
They have the process down. They tell you how many others are before you. They keep you informed
Oct 21, 2026
Staff is always friendly. Even though there's construction going on the facility is always cheerful and clean.
Oct 21, 2026
Labs on-site; friendly staff
Oct 21, 2026
Dry professional and courteous
Oct 21, 2026
It was fast and went well
Oct 21, 2026
Dr McHugh is the best doctor I have ever had . He is so thorough and personable and maintains his professionalism. The staff is always friendly and helpful. I am deathly afraid of needles and when they administer shots or draw blood I literally cannot feel it. Dr McHugh and staff are the best.
Oct 21, 2026
My doctor is the best and listen to me always trying to find the best medical help for me and the front desk treat me with so much respect and is friendly as it comes I wouldn’t even consider going nowhere else . I just pray they are there when I retire.
Oct 21, 2026
Prompt service and excellent care.
Oct 20, 2026
Great customer service
Oct 19, 2026
The fact that there is a messaging system in MyBaptistChart app that lets me correspond with my primary care physician, and the message is returned. The receptionists are helpful. Dr Torres is a confident Doctor and RN Laura is Proficient.
Oct 19, 2026
Staff is personable and helpful.
Oct 19, 2026
Everything
Oct 19, 2026
Very personable not in a hurry to talk.
Oct 19, 2026
They were wonderful. My son walked in with an ongoing possible heart attack He was taken in immediately the problem was quickly diagnosed with fast transport to if downtown immediately to the cath lab where he received two stents and is now recovering. Thank you for your health care team at this location.
Oct 18, 2026
My doctor.
Oct 18, 2026
Professional, on time, nice and polite staff, plenty of parking, great doctor, attentive, knowledgeable, understanding,.
Oct 18, 2026
The staff is always friendly and helpful and seem to be genuinely happy to see you.
Oct 18, 2026
They're always polite clean presentable and friendly and loving
Oct 18, 2026
There is usually not a long wait and you are treated with respect. I love my doctor!!!
Oct 17, 2026
Clerical very helpful and my doctor Braddock and his nurse
Oct 17, 2026
Friendly and compitant.
Oct 17, 2026
Friendly and efficient
Oct 17, 2026
Friendly , professional staff , clean facilities , organized
Oct 17, 2026
Friendly staff
Oct 16, 2026
You guys are renovating, but everything was taken care of well. Kudos to the team.
Oct 16, 2026
Professional, yet personal.
Oct 16, 2026
Like the doctor and staff
Oct 16, 2026
Been going to Dr McHugh for 20+ years. Staff is always pleasant and helpful.
Oct 16, 2026
all the staff is always polite
Oct 16, 2026
Courteous, professional staff
Oct 16, 2026
My doctor is great she is though, friendly, and answers my questions. I never have had to wait too long for my appointment and the staff is efficient and kind.
Oct 16, 2026
Friendly, professional staff members, and a physician that has care and concern for his patients.
Oct 16, 2026
I have always been dealt with a kind and professional approach from the front door at check in through the visit and again at check out. Once behind the office door with Tabitha and Dr Scarborough things continue with gentle care and compassion.
Oct 15, 2026
THANK YOU WAS A WAND IT DIDN'T TAKE ALL DAY.ONDERFUL VISIT
Oct 15, 2026
The office space was nice but the doc seems to be very nice, concerned and he made me feel very comfortable...especially for a first visit
Oct 15, 2026
Workers were very nice and helpful
Oct 15, 2026
Great people, Great doctors
Oct 14, 2026
Courtesy kind and knowledgeable
Oct 14, 2026
The staff is friendly and willing to assist with any issues that may arise. The doctor is thorough and takes the time to understand patients' concerns.