Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
5,180 verified ratings
5,180 Ratings, 2873 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
Emmanuel Miel, MD
Office workers friendly always helpful
Jun 22, 2025
The staff in document McHugh is great. They take good care of you.
Jun 21, 2025
Dr Downey is the best. He is knowledgeable and patient. He listens and is not always pushing medication or supplements. Mona is always there to help Dr Downey and his patients
Jun 21, 2025
Friendly good customer service
Jun 21, 2025
Having blood work done on site is a huge plus. Staff is prompt in checking you in and out.
Jun 21, 2025
Friendly and competent staff and doctors.
Jun 21, 2025
Front desk staff ALWAYS great
Place is clean
Dr Scarborough and Tabatha are EXCEPTIONAL and Baptist is very lucky to have both of them!
Jun 21, 2025
The friendliness of the staff and love my doctor.
Jun 21, 2025
I know the staff and they know me. I have been going there for over 3 decades. I would not change a single thing about the staff, Doctors or the location.
Jun 20, 2025
Fast, on time and very friendly
Jun 20, 2025
Always good customer service and care
Jun 19, 2025
I have been a patient at this facility for over 20 years I started with Dr. [last name] and now I am with Dr. Miel. The staff is so friendly and helpful via in person or on the phone. The make you feel more like I am a family member. The lab people are just as friendly and nice and they listen to you when you tell them where to stick you for blood. This is a good location
Jun 16, 2025
I’ve been going to this primary care and the same doctor for more than 20 years. And wouldn’t want to go anywhere else.
Jun 16, 2025
Everything! The Staff are Incredible, Professional, always friendly & helpful. They recognize us by name. I love the Atmosphere!
Jun 16, 2025
Everyone is very friendly and helpful.
Jun 16, 2025
The staff and thei professional behavior
Jun 15, 2025
Very friendly and professional
Jun 15, 2025
Close and convenient
Jun 15, 2025
Cleanliness and friendly service
Jun 15, 2025
Everyone is always efficient and professional.
Jun 15, 2025
I've been coming to do this office for many years. I love the that the staff is friendly and immediately acknowledge is you. I never have to wait long to see the doctor. It's also great to have lab and x-ray services at the office, makes it really convenient
Jun 15, 2025
Short waiting time. Nice staff. Friendly doctor
Jun 15, 2025
Caring staff members
Jun 14, 2025
Great doctor, awesome nurses
Jun 14, 2025
Very friendly office staff and the doctors are great.
Jun 14, 2025
People, atmosphere
Jun 14, 2025
Everything
Jun 13, 2025
feel like family.
Jun 13, 2025
Everything especially Dr McHugh!
Jun 12, 2025
Friendly staff and awesome physician who doesn't treat me like a number. Makes sure my questions are all answered
Jun 12, 2025
Everyone was so nice and efficient.
Jun 12, 2025
Very friendly,very clean,takes time to listen to your questions eager to help
Jun 9, 2025
Clean facilities, courteous staff, Dr. was friendly and knowledgeable.
Jun 9, 2025
Everything went well
Jun 8, 2025
Great doctors who are able to resolve your medical issues
Jun 8, 2025
Staff always friendly and I love Dr McHugh!
Jun 8, 2025
Professionalism and caring personnel.
Jun 8, 2025
Time taken by Dr with me and the plan he put in place
Jun 8, 2025
Staff is always helpful, knowledgeable, and friendly.
Jun 7, 2025
very friendly staff made for a pleasant visit
Jun 6, 2025
It is VERY convenient to my workplace, and Quest labs, and other services available that are normal routine errand areas.
The staff were very professional and pleasant
Dr A was great. He was very helpful about my thoughts and concerns.
Jun 6, 2025
They didn’t make me wait a long time
Jun 5, 2025
Dr Braddock and all staff are kind, caring and professional! I greatly appreciate all you do! Thank you!
Jun 5, 2025
Dr. Downey is very knowledgeable and helpful. One of the few doctors with good bedside manner.
Jun 4, 2025
Office neat plus hands down I have the best doctor. Dr. Braddock
Jun 4, 2025
I like the staff and my doctor. I have been with them for many years and I trust them all.
Jun 3, 2025
Warm, friendly - makes me feel like I'm part of the family : )
Jun 2, 2025
Professional staff. Caring physician.
Jun 2, 2025
Your medical staff is excellent, facility is convenient and clean.
Jun 2, 2025
Everything and everyone..(except the peeling chairs in the exam rooms)