Baptist Primary Care - Lane Avenue
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
5,378 verified ratings
5,378 Ratings, 2979 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 11, 2025
Matthew Todd Braddock, DO
Very professional
Aug 6, 2025
Very friendly
Jul 27, 2025
Very little wait times. Treated with courtesy & respect. great customer service
Jul 27, 2025
Dr. Downey
Jul 27, 2025
Very sufficient
Jul 27, 2025
Staff is great!! Very professional and personable
Dr mchugh is great and always
On time
Jul 27, 2025
People are so friendly. They know their stuff‼️
Dr. Quincy Scarborough is the greatest.
I trust her to do my medical .
Jul 27, 2025
Dr. Downey is great and all the staff and nurses are very friendly.
Jul 27, 2025
Everyone is very nice, And you don’t half to wait a long time .And I really like my Dr McHugh.
Jul 27, 2025
I love the staff, they treat us like family
Jul 27, 2025
Very friendly, very understanding, and very thorough of my medical needs.
Jul 27, 2025
The Staff
Jul 26, 2025
always takes care of your health problems in a friendly and professional manner
Jul 25, 2025
Efficient and always willing to assist my needs. The front desk team, are exactly that. A Team
Jul 25, 2025
Great doctors and great staff
Love the Baptist hospital and primary Care Service they provide
Jul 25, 2025
The staff is great !!!! And I have a wonderful Doctor
Jul 25, 2025
Staff are friendly, knowledgeable, eager to help and very professional. My Doctor, Dr. Downey, he listens to me, reviews my records and goes over my medications, to see if they are doing their job. I would not change my doctor or the office. I have been coming here for many years.
Jul 25, 2025
Always friendly
Jul 25, 2025
The doctor Alkebulan was very concerned about my problem with a pleasant treatment and the assistants too, the office is very clean, I liked the treatment of all the staff
Jul 25, 2025
Everything is done in one place
Jul 25, 2025
Dr. Torres is great
Jul 24, 2025
Clean
Jul 24, 2025
The staff
Jul 23, 2025
Friendly staff and wonderful doctor
Jul 23, 2025
Your office is always clean and the receptionists are wonderful.
Dr. Scarborough is an exceptional clinician and extremely “user friendly;” she always listens and she never rushes you out the door, and she is always on time (unusual for most doctors.) She takes a great deal of interest in her patients and has a much appreciated bedside manner.
Baptist is VERY lucky to have her, and just as lucky to have Tabatha.
Jul 23, 2025
Short wait times and my doctor is very nice, listened to me and was very helpful.
Jul 23, 2025
Always greeted with a smile. Office staff willing to help sign in. Clean lobby and bathroom. Check in paper work already done. Pleasant
Ladies ask if any changes need done. Smiles
Warm welcome . Very pleasant mood
Jul 21, 2025
Dr. Braddock
Jul 20, 2025
Congenial staff
Jul 20, 2025
It’s a one stop shop. They do x-rays and blood work among other services. Dr. Torres just joined then team. So far she has been wonderful treating me and my wife.
Jul 19, 2025
Location. Staff with knowledge and makes you involved with success in your treatment no negativity whatsoever
Jul 19, 2025
I had been a patient of Dr. [full name] (now retired) for over 25 years. I was exceptionally happy with him, he is an excellent physician. Dr. Jeanette Torres has replaced him and he chose very well in recommending her - she is thorough and has excellent bedside manner. I had my first visit with her on July 17.
The staff at the office has always been professional and personable.
Jul 19, 2025
The office is convenient to get to and has good parking. I like the fact that I could see the doctor, get blood work done, and get x-rays in one building. Also, Dr Scarborough is very good and personable.
Jul 19, 2025
Very clean. Staff very kind and helpful.
Jul 19, 2025
Dr. Braddock, assistant Jolene and all the other personnel there...and it's not far away.
Jul 19, 2025
Efficient and courteous
Jul 19, 2025
Dr. Alkebulan is really caring and an awesome part of my care team!!!
Jul 19, 2025
Personal and Professional treatment.
Jul 18, 2025
The staff and location
Jul 18, 2025
DR TORRES DOING VERY WELL
LOVE HER
Jul 18, 2025
Very personable and professional and kind. Best Doctor care. Thank you
Jul 17, 2025
I love my PCP, the office is conveniently located and the staff is very friendly and efficient.
Jul 17, 2025
The staff is friendly but most of all I like my doctor. The doctor explains everything clearly and takes the time to listen.
Jul 15, 2025
clean,brightly lite,very knowledgegable staff
Jul 14, 2025
Professionalism
Jul 14, 2025
Everything, all the ladies there are wonderful!
Jul 14, 2025
Everyone is so nice!!!
Jul 14, 2025
Nice people and like my Dr very much.
Jul 14, 2025
everything
Jul 13, 2025
Dr Scarborough is very informative and explains throughly the plan for recovery!