Gregory McHugh, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Apr 25, 2026

Friendly employees and my doctor is the best

Apr 25, 2026

The atmosphere was pleasant and no long line for checking in and the concerns of each person were understandable.. Everyone was friendly to each other and the office was very clean

Apr 24, 2026

I have been going to this location for over 25 yrs. Dr Mchugh has been my doctor. Staff is always friendly and it’s very heartwarming to see the same ladies I have seen for over 25 yrs still there at the front desk. I appreciate longevity and dedication to a location. I even kept coming after moving away from the Westside of Jax. Since Dr M is retiring I will have to find a new doc closer to my home. Thank you for being my medical care provider location!!

Apr 24, 2026

Very clean

Apr 22, 2026

Responsive staff that are personable and are on point. Our personal care physician is wonderful, thoughtful and follows up and sends messages even on weekends.

Apr 22, 2026

Always a pleasure

Apr 18, 2026

Dr mchugh I have been his patient since early 90’s

Apr 15, 2026

Convenience and location

Apr 15, 2026

Friendly staff

Apr 15, 2026

Everything. The best doctor, nurse, staff and everyone in the building.

Apr 12, 2026

Everyone in the office is òn the ball and so ready tò help. Ì love Dr. McHugĥ, too. He is a great doctor. I hate to see him ĺeave ìñ January.

Apr 12, 2026

All staff and nurses and Doctors are kind. They listen to the patients and they are always polite.

Apr 11, 2026

The people, all of them

Apr 10, 2026

Very efficient and friendly staff.

Apr 9, 2026

The ease of getting an appointment

Apr 9, 2026

Very friendly staff and short wait times.

Apr 8, 2026

Always friendly.

Apr 8, 2026

Great doctors, Great people

Apr 6, 2026

Customer service as well as Dr.McHugh.

Apr 5, 2026

Friendly and efficient.

Apr 4, 2026

I like my doctor, who I have had for many years, Dr. McHugh. I appreciate the ladies behind the counter who are always friendly - even on a bad day!

Apr 3, 2026

Short wait times!

Apr 2, 2026

Convenient to me nice friendly staff.

Apr 2, 2026

dr mchugh and hannah are the best. they always make me feel welcome and heard.

Apr 1, 2026

Everyone is polite. Facilities are clean and doctors are knowledgeable

Apr 1, 2026

Everyone is so friendly and professional. I like going there because my doctor is Dr. McHugh! Been going to him for well over 30 years! Best doctor ever!

Mar 30, 2026

Dr. McHugh

Mar 29, 2026

The staff is friendly and the location is convenient.

Mar 28, 2026

I love my dr he’s been the best dr and friend

Mar 28, 2026

I have a great Doctor

Mar 28, 2026

“Wonderful, caring people work here — they’ve always treated me with real kindness. And from what I see, everyone who comes to this Baptist Primary Care on Lane Ave gets the same level of care. Thank you.”

Mar 27, 2026

The staff are the great from the time you come in until you leave they help out anyway they can love my doctor and my nurse they are great

Mar 27, 2026

Love this office. I over love the staff and Dr.Mchugh .

Mar 27, 2026

Always great customer service

Mar 27, 2026

My doctor

Mar 27, 2026

Dr. McHugh! One of the best in the business IMHO!

Mar 27, 2026

First and foremost, Dr. Gregory McHugh is the absolute best Primary Care Physician! He has been our PCP for 30+ years and has never disappointed us. He is attentive to our needs, he's very thorough and provides the best care for me and my family.

Mar 27, 2026

Friendly and professional staff who know me well.

Mar 27, 2026

The staff and the wonderful Dr. McHugh...

Mar 18, 2026

I like my doctor alot. Dr. McHUgh is a fantastic doctor.

Mar 18, 2026

Love Dr. McHugh he has been my Dr. for 17 years. Will miss him.

Mar 14, 2026

It is very clean. Always very friendly Plenty of space to sit. Never feel like your to close to anyone. My Doctors off over 25 years is amazing also his staff

Mar 13, 2026

Nonweldable, efficient and friendly doctor and staff.

Mar 13, 2026

Everything

Mar 12, 2026

Great customer service

Mar 7, 2026

easy in and out

Mar 2, 2026

Customer service!

Feb 27, 2026

Great Doctors and trustworthy......Dr McHugh is top of the line. Staff is unbelievable.

Feb 27, 2026

Always helpful and friendly staff.

Feb 27, 2026

The staff and the doctors there are excellent. I've been there 36 years and I love it best doctors in Jacksonville