Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
3,565 verified ratings
3,565 Ratings, 2078 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 25, 2025
Fidel Garcia, MD
Very professional.
Jun 22, 2025
They care and complete interest it helping you, listening to you, getting the tests, resource and medication you need. Quick to answer question though to portal and turly listen to the client. Both me and my husband go there and are extremely taken care of.
Jun 22, 2025
Everyone is exceptionally nice , respectful and professional. From the front desk to Ladys (spelling) to Melinda to the best doctor- Garcia of course!
Jun 21, 2025
It’s the staff and doctor there great
Jun 21, 2025
Wonderful Dr. Nice clean office.
Jun 21, 2025
Very clean and the staff was friendly and helpful.
Jun 21, 2025
Professional, concern
Jun 21, 2025
They recognize me and call me by name. Very pleasant receptionist. My nurse with Dr. Teruya is
Like my best friend. Love her! And love my dr.teruya!
Jun 21, 2025
The Office people are very pleasant and helpful.
As for my Primary Care Physician, I am so thankful for her and appreciate her guidance very much.
Jun 21, 2025
The office is efficient and wait time is minimal. Staff are friendly, caring, & knowledgeable. My internist is Dr Kristina Santiago, MD. She is very knowledgeable, thorough, caring, accessible, and understanding. I am very glad I am her patient.
CRM
Jun 20, 2025
Very clean, not noisy/quiet music, comfortable, nice staff very helpful.
Jun 20, 2025
I was seen promptly, and the staff was very friendly and effecient
Jun 19, 2025
Front staff always greet customers with a smile, nice and courteous. The Dr. Teruya is an awesome doctor who cares about her patients and their health. Been a patient here since 2014.
Jun 19, 2025
LOCATION - TIMELINESS
Jun 19, 2025
Knowledgeable, responsive and patient-centric
Jun 18, 2025
I am impressed by the entire team. I am a person that does not like to visit the doctor but Doctor Santiago changed me. She actually listens and spends quality time with her patients. Her team is the same way. I will say she saved my life and was able to convince me to get tests that found cancer. I am comfortable telling her my concerns. I was a patient of Dr. [last name] In the past and he was great as well. I have never felt like a number here. I would highly recommend this practice and Dr. Santiago.
Jun 17, 2025
Outstanding team on time friendly yet professional
Jun 17, 2025
Every one is so nice.My Doctor Kara Teruya is AMAZING!
Jun 16, 2025
Always take good care of me and very thorough assessing total health
Jun 16, 2025
Everything, such a friendly, welcoming place.
Jun 15, 2025
Very personable, thorough, positive, kind m, efficient and a good listener. I feel very lucky to have found your office!
Jun 15, 2025
Clean, spacious and friendly professionals
Jun 15, 2025
Everyone is polite, good sense of humor, thorough, cheerful and committed to excellence on levels. Felt very secure and confident about my care and treatment.
Jun 15, 2025
Smiling professionals. Easy parking. Lab nearby.
Jun 14, 2025
Everyone
Jun 14, 2025
They are friendly and very efficient.
Jun 14, 2025
Everyone is very friendly. Dr. Teruya is terrific. She listens she answers my questions and she's very thorough. I even got my husband to switch over to her practice. We both love her.
Jun 12, 2025
The receptionist, Melinda, and Dr. Teruya.
Jun 12, 2025
The staff was so nice and helpful. They had everything ready to receive my husband and I. Dr. Mahinrad was AWESOME! So thorough, knowledgeable, and very keen to see the big picture on all prior medical information to gain a detailed assessment of our visit. It has been a long time since I have experienced a medical practitioner seem so personally vested in an office visit to take the time and ask questions and gather information to get a better idea of the individual patient. Thank you for listening!
Jun 9, 2025
Good people
Jun 9, 2025
Outstanding medical care, courteous and helpful staff, sincere interest in the patient.
Jun 8, 2025
How much time Dr.Santiago spent with me and explaining in simple words issues and treatment
Jun 8, 2025
Excellent!
Jun 8, 2025
Easy to access, very clean, nice staff
Jun 8, 2025
Dr. Teruya is excellent/caring.
Jun 8, 2025
Like Asbury Baptist Primary is the absolute best. DR. M and her staff are very attentive and caring. Dr. M is a wonderful Doctor….she recognizes any problems I might have and aggressively takes plans to correct. Like Asbury is my Primary Doctor and will be for a long time to come…….Thanks Lake Asbury Baptist Primary.
Jun 7, 2025
All, from reception to nursing and medical staff are welcoming, and take time to answer questions.
Jun 7, 2025
Super professional staff friendly I always feel like Dr. T spends a lot of time with me.
Jun 7, 2025
I like that the office itself is new,comfortable, clean and near my home.
The office personnel are very professional, polite and helpful.
Dr. Mahinrad is a cheerful and true professional, very knowledgeable and is very sensitive to her patient's needs. She puts the patient at ease and very carefully listens to every word you say regardless of the time it takes and then provides the best advice possible for the problem. She only advises what she feels will help! I am very happy to have found her and she is one of the best doctors I have ever had. From my observations of all of my doctors my only frustration with my care from her is the professional restrictions placed on her as a medical doctor which is no fault of hers. Kudos to her from me and I believe most of her patients feel the same as I do.
Jun 5, 2025
Clean office. Efficient staff. No wait time
Jun 5, 2025
Everything. Dr. Santiago is the best doctor ever. Caring, kind and sincere.her staff are great too.
Jun 5, 2025
Dr very thorough
Jun 5, 2025
Everything
Jun 5, 2025
Quite and friendly.
Jun 5, 2025
New clean friendly and fast
Jun 5, 2025
Dr. Teruya is amazing. She is personable and efficient as is the staff! I would recommend her and the staff to anyone looking for a primary care doc. I am very blessed to have found her!
Jun 5, 2025
The staff is very kind, helpful, and efficient. Dr. Teruya is amazing! She is so thorough and makes sure to look at all angles. You don't feel rushed when speaking to her and she has great solutions.
Jun 5, 2025
Kind, courteous, and thorough
Jun 5, 2025
Convenient, easy, and very competent!
Jun 3, 2025
The staff is great