Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
2,872 verified ratings
2,872 Ratings, 1625 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 9, 2025
Kristina Santiago-Naranjo, MD
Great doctor
Mar 8, 2025
Good service
Feb 6, 2025
Excellent
Jan 26, 2025
Thorough, sensitive, proficient and kind!
Jan 26, 2025
The staff is very nice and Dr Garcia is a very good practitioner and listens to what I have to say or have concerns with.
Jan 25, 2025
Staff perfect from check-in to check-out and labs for next appt. Dr Teruya extremely knowledgeable and helpful.
Jan 25, 2025
Excellent service
Jan 23, 2025
Great office and staff
Jan 23, 2025
Excellent friendly staff!
Jan 23, 2025
Friendly, timely, clean, professional, caring
Jan 23, 2025
Everything! (As usual) From check in to check out, everything is smooth and professional and everyone is personable, professional and efficient. Once again, Dr. Teruya provides excellent care and advice.
Jan 19, 2025
Everyone in the office was so pleasant and took their time and listened. The doctor was very thorough. She explained everything This was my first visit and I will continue to go back. I am making Dr. Santiago my primary physician.
Jan 19, 2025
Office staff is always very friendly and Dr Teruya absolutely rocks! I have never had a Dr that listens to me like she does and that controls my medical problems as well as she does.
Jan 19, 2025
Punctuality of practice
Jan 19, 2025
Conveniently located. Friendly staff
Jan 19, 2025
Physician and staff
Jan 19, 2025
Friendly staff, people willing to help, proximity to my home, and a brand new building. Dr M is a very nice person who shows a willingness to help me with my health.
Jan 19, 2025
Quick friendly service.
Jan 19, 2025
I like the Doctors and staff
Jan 17, 2025
I love Dr Garcia and all the ladies are extra sweet.
Jan 16, 2025
EVERYTHING
Jan 16, 2025
My doctor is very thorough and listens to me.
Jan 16, 2025
Friendly staff. On time
Jan 16, 2025
Professional staff and a great Doctor that listens to you and explains options for a resolution.
Jan 15, 2025
That ALL IN THERE speak in SPANISH
Jan 15, 2025
Like the way I am listened to when I ask questions about my health
Jan 14, 2025
Dr. Teruya and her staff are amazing!!
Jan 13, 2025
I like everything about your office. The wonderful and caring doctor. The caring staff who all work together. They answer the phone and provide feedback. Thank you.
Jan 13, 2025
I feel like my husband and I get the best care with our doctor.
Jan 13, 2025
My doctor and the staff
Jan 13, 2025
Beautiful office with great staff!
Jan 12, 2025
Everyone’s is very friendly and Dr Teruya listens to you and dispenses good advice, as well as medical care.
Jan 11, 2025
Everyone very kind & helpful. Dr. M seems very organized and knowledgeable,caring, thorough and sensitive to the patient's needs.Want very much to keep my medical at this practice if things are not handled as before @ other practices since 2021. I want to be treated with care & respect like a regular patient whose care & PHI are not spread out everywhere, especially to former providers whom I have left because of being mistreated & disrespected.
Jan 11, 2025
Love the positive vibe in that office. Dr Teruya and Melinda are awesome. Best PCP anywhere’s. They truly care about their patients
Jan 10, 2025
Both the Physician and staff were very kind and attentive.
Jan 10, 2025
The staff and doctor were friendly and personable. I also like that I saw an actual doctor.
Jan 9, 2025
Dr Teruya stays on top of a new problem! She is always very patient. Very little wait time. Most of the staff is very friendly.
Jan 9, 2025
Excellent Staff!!
Jan 9, 2025
Everybody’s great!
Jan 9, 2025
Love this office! From front of office to nursing to my PCP nothing but caring professionals.
Jan 9, 2025
Very happy with front office staff and Dr. Teruya. I had been apprehensive about my first appointment, but was made to feel very comfortable and at ease.
Jan 9, 2025
Dr.is very knowledgeable, staff very helpful. I,m very pleased with my choice of Doctor.
Jan 9, 2025
Dr. Garcia is a good listener and a good doctor that I've been seeing for the last decade and I will continue seeing
Jan 9, 2025
De Santiago and her staff are great. They never make you feel rushed and are always very kind and helpful. Dr Santiago is thorough, non-judgmental and very easy to talk with.
Jan 9, 2025
Everything and everyone
Jan 6, 2025
service, quality of nurses and doctors
Jan 5, 2025
Dr Teruya
Jan 5, 2025
Clean and staff was friendly , my doctor took her time and listened.
Jan 5, 2025
The best!
Jan 5, 2025
Good listeners, compassionate, kind