Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
3,836 verified ratings
3,836 Ratings, 2184 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 22, 2025
Kristina Santiago-Naranjo, MD
Excellent
Aug 16, 2025
Excellent care.
Jul 27, 2025
Cordial staff and good Doctor
Jul 27, 2025
Love Dr T. All the staff are so nice and always happy.
Jul 27, 2025
Caring staff and Dr listens to my concerns
Jul 27, 2025
I love that Dr. Mahinrad is very thorough. She tea listens
Jul 27, 2025
The staff has excellent treatment with the public..
Jul 25, 2025
The staff are friendly, kind, and very professional.
Dr. Garcia is smart, professional, kind. I have been with him for many years because, most of all, I have learned to trust his judgement with medical decisions.
Jul 25, 2025
Efficient, competent, friendly staff.
Jul 25, 2025
The staff was friendly and helpful. The reception and exam rooms were very comfortable. The doctor was very thorough and helped me feel relaxed while meeting a new provider.
Jul 25, 2025
Very personable, helpful, friendly, caring, and dependable. Would recommend using this location and ask for Dr Mahinrad, she great.
Jul 25, 2025
The staff are fantastic and Dr Teruya is the best.
Jul 25, 2025
Professionalism
Jul 25, 2025
Friendly people!
Jul 25, 2025
I love Dr. Teruya and her staff at the Lakewood location! Everyone in the office is so friendly and they all make you feel comfortable during your visit. I think that Dr. Teruya is absolutely the best physician I have ever had. She's patient, compassionate and she truly listens to what you have to say.
Jul 25, 2025
Very professional.
Jul 25, 2025
Cleanliness
Professionalism
Close to home
Dr. Seems genuinely concerned
Jul 24, 2025
Staff, service and my provider!
Jul 23, 2025
I love Baptist Primary Lake Asbury. Dr M is so incredibly knowledgeable and willing to listen. I feel comfortable talking about all of my health conversations. She is helping me get the referrals and help I need as well as helping me understand how to control my other chronic health conditions. Really appreciate the Melissas and the other staff!
Jul 23, 2025
Easy to locate, plenty of parking, staff is polite and kind.
Jul 21, 2025
Well organized and friendly staff. DR. T is thorough and personable
Jul 19, 2025
Freindly staff
Jul 19, 2025
Professional. Friendly. Attentive. Knowledgeable.
Jul 19, 2025
Have always been treated respectfully
Jul 19, 2025
Clean and punctual. No waiting all day. Love my Doctor.
Jul 19, 2025
The office personnel are all very friendly and I
am always seen in a timely manner!
Jul 19, 2025
Everyone is so attentive and makes you feel appreciated and Dr. Santiago really listen to you and I have had no other doctors like her she is amazing
Jul 19, 2025
Staff is so friendly and warm. Dr. Santiago is very thorough and does not rush through appointments.
Jul 19, 2025
Professionalism and care shown.
Jul 19, 2025
Very friendly staff and good Doctors
Jul 19, 2025
Always friendly
Jul 18, 2025
People are friendly first time meeting doctor got right to the point to handle my medical needs . The location it self is very convenient.
Jul 18, 2025
Dr. Teruya is very professional and has a way of making me feel comfortable. She takes her time and doesn’t rush through your visit.
I also appreciate the friendly staff.
Jul 18, 2025
On time. Immaculately clean spaces. Friendly professional staff.
Jul 17, 2025
Everyone here is very professional, caring and knowledgeable!
Jul 17, 2025
great staff offering excellent service. This is hard to find these days.
Jul 17, 2025
Everyone in the office is friendly and caring. They even greet me by name as soon as I walk I the door. The doctor actually talks with you like you are important and your well being is important not just another chart to look at.
Jul 17, 2025
facility was clean, office staff was friendly. dr.. meredith was the best, so glad she is my doctoor
Jul 15, 2025
A great Doctor and a wonderful Team no
Jul 15, 2025
Everything everybody is kind and polite they listen to your concerns everyone.is great
Jul 14, 2025
Nice place , everybody is very helpful , and Dr. Santiago is awesome !
Jul 14, 2025
All staff are very professional and Dr. Teruya is an outstanding physician! On a scale of 1-10, Dr. Teruya is an 11!!
Jul 14, 2025
I like everything about this office. They always are able to fit me into the schedule, friendly staff and very comfortable talking to Dr Mahinrad about any medical issues.
Jul 14, 2025
Friendliness of staff…doctor Teruya’d thoroughness…
Jul 14, 2025
Friendly staff. Awesome Dr. Teruya.
Jul 14, 2025
I love my doctor! The staff is great too.
Jul 13, 2025
Live the staff-friendly and professional. Dr. Was super. Took time with me and listened to my case. Very thorough
Jul 13, 2025
Dr Teruya is not only an excellent doctor, she is also, one of the nicest people I know!
The staff is also very helpful and friendly.
Jul 13, 2025
Everyone is very nice and helpful. Of I have a need for the Dr. they always work me in!
Jul 13, 2025
Clean and visually appealing.