Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
6,159 verified ratings
6,159 Ratings, 3,697 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Shiva Mahinrad, MD
Personable interactions with friendly people. Dr. Mahinrad was thorough as usual. It is convenient as I live within a mile of the office. Family is clean and welcoming.
Sep 26, 2026
Everything. Great Doctor,; she really listens. Plus staff friendly, organized.
Sep 26, 2026
The office staff is friendly and efficient. Dr Mahinrad is excellent, she is very thorough and patient.
Sep 26, 2026
Great staff... friendly and helpful!
Sep 26, 2026
Friendly, informative and helpful.
Sep 26, 2026
Minimal wait time, clean, Dr is amazing!
Sep 25, 2026
All the workers are very helpful and very nice, very clean.
Sep 25, 2026
Your staff is always nice and kind
Sep 25, 2026
I had a wonderful experience from check-in to check out.
Sep 25, 2026
Very open, and welcoming. Great people too
Sep 25, 2026
Easy to work with the team, who is always very professional and friendly. Dr. Garcia is one of top doctors in this region.
Sep 24, 2026
When I leave a phone message someone calls me back.
Sep 24, 2026
Best and greatest in Northeast Florida! Staff is so outstanding and Dr. Garcia is the absolute best in all of Florida.
Sep 24, 2026
The office was very clean. The staff was very Friendly.
Sep 24, 2026
Friendly staff. Excellent doctor.
Sep 24, 2026
People
Sep 24, 2026
They listen to you.
Sep 24, 2026
Always listens to you and tries to get the problem resolved.
Sep 24, 2026
Very professional staff, clean and welcoming facility.
Sep 24, 2026
Each person I interacted with was kind, knowledgeable and helpful. It is a very smooth running office. Dr Teruya is the best!
Sep 23, 2026
Wonderful physician and wonderful staff. All are truly concerned for their patients.
Sep 23, 2026
The staff is always so helpful and nice. If I leave a message it’s answered with a call or email. My primary care Dr is amazing and very easy to talk to
Sep 23, 2026
The PA Irina is great
Sep 23, 2026
The usual promptness and genuine concern for the patient. Irina spent a lot of time going over everything with me and making sure I was comfortable going forward with my treatment.
Sep 23, 2026
This was my first visit to Intracoastal West from another office and it was very clean and updated. The staff was great to interact with, from the front desk check-in all the way to Dr. Santiago and her medical assistant. The rooms are spacious and well-lit, and I’ve already recommended it to another family member.
Sep 23, 2026
Very helpful, caring, friendly staff. Dr. Kristina is SO awesome and supportive of your care plan.
Sep 23, 2026
The care and patience Dr Santiago gave me.
Sep 23, 2026
Always a pleasure during my visit. Starts with the check in nurseall the way to seeing Dr.Teruya.
Sep 21, 2026
I have a lot of confidence in Dr. Teruya.
Sep 21, 2026
Dr. Teruya and staff.
Sep 20, 2026
Dr. Shiva Mahinrad is an incredible PCP. The office is very convenient location and the staff is friendly and professional.
Sep 20, 2026
Dr Teruya is always so thorough and helpful. I feel like my care is in good hands. The office staff is also friendly and accommodating.
Sep 19, 2026
Dr Kara Teruya and staff are excellent. She is the very best doctor I have ever had! Extremely thorough and listens to the patient.
Sep 19, 2026
Kind, caring staff and an excellent physician .She was very thorough and competent.
Sep 19, 2026
Sep 19, 2026
Well kept, nice personnel.
Sep 18, 2026
Dr Kristina is valuable. She is a good listener and problem solver, with an excellent memory and the ability to keep up-to-date on research and current practices.
Sep 18, 2026
Convenient, nice staff
Sep 18, 2026
Very professional, very friendly, and eager to help you with your issue.
Sep 18, 2026
Professional and friendly and kind and all abt the patience
Sep 18, 2026
Wonderful staff, love, love Dr M
Sep 18, 2026
Friendly, professional staff..adequate time with Dr...opportunity to ask questions and discuss any concerns
Sep 18, 2026
Dr Santiago is an example of what all physicians should aspire to be. She is so thorough, you know she is on top of your history and listens carefully to your current status. I feel blessed to have her on my health team.
Sep 17, 2026
Always on time & helpful. Dr. G always gives me time & doesn’t rush me.
Sep 17, 2026
Very nice staff and extremely professional.
Sep 17, 2026
Great doctors and staff!
Sep 17, 2026
VIDEO VISIT.
Sep 17, 2026
I ENJOYED MY VISIT .LOVED MY DOCTOR VERY CLEAN
Sep 16, 2026
Primary Dr. Santiago. This was my first visit to her new location. The facility is very nice.
Sep 16, 2026
I really like how easy it is to work with everyone in the office and how professional everyone is. I like Dr. Mahinrad she tell you like it is and she every easy to talk to.