Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217 Directions

(904) 733-9211

www.baptistjax.com

4.9 out of 5

4,249 verified ratings

4,249 Ratings, 2,546 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Great service and friendly staff!

Oct 26, 2025
Everything!

Oct 25, 2025
The staff is very nice and efficient and are always ready to help!

Oct 25, 2025
The office is very friendly . I can trust they will take care of my health needs.

Oct 25, 2025
Everyone is gracious and efficient. Dr. Garcia is excellent.

Oct 25, 2025
Clean fast and efficient

Oct 25, 2025
Professionalism, knowledge and care given to patients, plus the friendly attitude.

Oct 25, 2025
Everyone so friendly

Oct 25, 2025
Good medical care and good people

Oct 25, 2025
kind friendly personnel and thorough Dr

Oct 24, 2025
Everyone is so kind! Lady, the nurse, is the best. Dr. Santiago is kind, professional, and takes time with you. She listens and is very thorough. I feel very confident in her care.

Oct 24, 2025
Md Shiva very nice doctor and nurse to

Oct 24, 2025
Joni, leagh, dr Garcia, staff

Oct 24, 2025
All staff were pleasant and professional. Dr Santiago-Naranjo is a very caring doctor and takes the time to listen and address patient concerns.

Oct 24, 2025
You really care about your patients.

Oct 24, 2025
Scheduled appointment quickly and very efficient by

Oct 24, 2025
Entire staff is friendly and knowledgeable as well a professional. They put you at ease no matter what the reason for visit.

Oct 24, 2025
Dr. Teruya is an excellent doctor. All of the staff are always helpful and professional.

Oct 24, 2025
It's clean, easy access & staff is super friendly. They are professional, kind & patient. I truly like Dr T. I sing her & everyone's praises. Good job!

Oct 23, 2025
Clean, friendly staff, and Dr. M is a delight to partner with on my health journey! I wish I found them sooner!

Oct 23, 2025
Friendly and knowledgeable staff. Make you feel that they really care about you.

Oct 23, 2025
Very good staff and Dr. Teruya is the very best!

Oct 23, 2025
Very friendly and professional staff!! Cannot speak highly enough of Dr Teruya. She is the BEST!!!

Oct 23, 2025
I have been a patient since 1993. I appreciate the continuity of Dr. Garcia and of Leigh.

Oct 23, 2025
Conveniently located , easy appointment. Love my new Dr. Shiva

Oct 22, 2025
Friendly and helpful staff. Dr Teruya is great. She is very through and cares for her patients. Answers my many questions! No complaints. 😀👍

Oct 22, 2025
Very nice waiting area and friendly staff and never have to wait for my appointment. My Dr M is very knowledgeable and caring.

Oct 22, 2025
Very kind, friendly, and accommodating. Made me feel welcome.

Oct 22, 2025
The staff were all excellent, and Dr. Garcia is great!

Oct 21, 2025

Oct 20, 2025
The doctors are very proactive to help find out what is going on. They are understanding and take your concerns as their own. I liked that i felt heard and understood, that what I have been experiencing is real.

Oct 20, 2025
Everybody is very pleasant and knowledgeable!

Oct 18, 2025
Dr Teruya and the staff.

Oct 18, 2025
Clean, timely and friendly

Oct 18, 2025
Everything

Oct 17, 2025
Professional and very thorough. Staff is friendly and knowledgeable

Oct 17, 2025
Friendliness of staff and the are very knowledgeable

Oct 16, 2025
Dr. Teruya is an excellent doctor, who is professional and friendly! Her staff is also friendly and helpful.

Oct 16, 2025
Dr. Teruya is a very caring physician - takes the time to listen and find solutions to my problems.

Oct 16, 2025
everything

Oct 16, 2025
Very friendly employees, very professional.

Oct 16, 2025
On time this time, friendly service and competent care.

Oct 16, 2025
They were polite and professional and helpful.

Oct 15, 2025
Very caring. Takes time to talk with patients.

Oct 15, 2025
Efficient

Oct 15, 2025
I like that the staff is efficient and friendly. Also ready to find answers when needed.

Oct 15, 2025
This is one of the best doctor and staff in the state - maybe even the U.S.! They are professional but kind, considerate, caring and every other adjective you can add.

Oct 13, 2025
Professional staff and polite

Oct 13, 2025
I've been a patient for over 30 years.

Oct 12, 2025
Dr Kara T is amazing!