Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
5,468 verified ratings
5,468 Ratings, 3,264 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Kara Teruya, MD
Everyone is very caring and professional!!
Dr. Teruya is extremely thorough as well as
very knowledgeable and most pleasant!
May 23, 2026
Doctor Vella is a very caring and concerned doctor. It has been a pleasure having her during my primary care doctors maternity leave. I have been more than satisfied with the care I have been given.
May 23, 2026
New entrance. They listen to your needa
May 22, 2026
Efficient and f riendly
May 22, 2026
The best staff and Dr. Garcia is always very kind and patient. I know I can count on them,even after office hours if need be. Great group of professionals.
May 22, 2026
Dr. Mahinrad and her team do a very good job in listening to me explaining my challenges and our knowledgeable on techniques that will be beneficial in conquering them
May 21, 2026
Attention to my needs and facilitate taking care of problems ASAP. All the attention provided from reception to exit. A complete involvement. Unmistakable and consistent approach every time.
May 21, 2026
Courteous and professional people.
May 21, 2026
Everything, Dr. Mahinrad is excellant and the staff is great.
May 20, 2026
Dr. Teruya and her staff are simply awesome. Professionally great, also kind, considerate, compassionate and of good humor to boot - lots of smiles and good morale and teamwork. Need more physicians and offices like this!
May 20, 2026
Dr. Teruya and the staff
May 20, 2026
The time the doctor spent with me, she was not rushed and very thorough
May 20, 2026
Friendly and efficient staff. Dr. M took a lot of time to review my medical history and concerns.
May 20, 2026
Professional
May 20, 2026
Convenient location, nice staff and Dr. Garcia
May 17, 2026
Friendly
May 17, 2026
Pleasant and knowledgeable staff. Doctor great,seems to care about patients
May 17, 2026
Professional and knowledgeable
May 17, 2026
The office is very efficient with scheduling and getting prescriptions filled.
May 16, 2026
Feels like bonus friends and family !
May 16, 2026
everything
May 16, 2026
Friendly and efficient.
May 16, 2026
Dr very concerned and helpful
May 16, 2026
The office is clean, bright, well organized and the staff is very helpful
May 16, 2026
Dr Teruya is the best! I really appreciate that she takes her time with me and listens to what I have to say.
May 15, 2026
Welcoming and very professional! My doctor really listened to my concerns!
May 15, 2026
BEEN GOING THERE 25 YEARS. Love my doctor
May 15, 2026
Friendly
May 14, 2026
Staff is always friendly and willing to answer any questions. Dr. Garcia always takes time to fully answer any questions, and make sure I understand my issues.
May 14, 2026
the friendliness and professionalism
May 14, 2026
They know you and speak to you before you sign in. Everyone in that office is kind and friendly. Dr Teruya couldn’t be more understanding . She listens to you and you don’t feel like just another patient to get through.
May 14, 2026
Though no one likes having to go to the Doctor, I always find a pleasant experience. Everyone is always kind and respectful. The staff is always friendly and encouraging.
May 14, 2026
As ALWAYS, the treatment from the front desk to the checkout is the BEST QUALITY of service ANYONE could ever ask for. 30 YEARS later i still feel the same. What doctors office for ANY issue let alone your PRIMARY could you say this about after almost 30 YEARS? Speaks for itself.
May 14, 2026
Very professional and focused on the experience of the patients and customers
May 14, 2026
Convenient and friendly staff
May 14, 2026
Friendly staff, nice facilities
May 14, 2026
Minimum wait time friendly staff and a caring and patience doctor.
May 12, 2026
Office staff is timely, courteous and efficient. Dr. Mahinrad is thorough and compassionate.
May 11, 2026
I always feel that they truly care about my needs
May 10, 2026
Fast friendly efficient
May 10, 2026
Friendly, very thorough and efficient!
May 10, 2026
The staff is so amazing. The doctor takes time to explain everything, never rushes me
May 10, 2026
Practitioners
May 9, 2026
This was a virtual appointment.
May 9, 2026
Dr. Teruya is fantastic-one of a kind! For the first time in my life I feel comfortable fully sharing and asking any question. She is so thorough, knowledgeable, approachable and kind. She leaves no stone unturned.
The staff is efficient, patient and on-top of things.
May 8, 2026
Everything!
May 8, 2026
Friendly
May 8, 2026
Great timimg and very respectful
May 7, 2026
Love Dr Teruya. Her staff is pleasant and professional!
May 6, 2026
I've never had a long wait, and the staff is always sweet, friendly and listens to me. I have never felt rushed through any appointment. Dr Teruya is very thorough and explains things and takes her time. Their office and staff are very special and one of the best I've been to in many decades.