Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
3,305 verified ratings
3,305 Ratings, 1883 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 8, 2025
Fidel Garcia, MD
Great staff
Apr 26, 2025
I liked everyone. So sweet and considerate. I love Dr. Kristina Santiago-Naranjo. She is the great est and listens
Apr 26, 2025
Friendly staff Dr Garcia listens
Apr 26, 2025
efficent
attended to my needs
Apr 25, 2025
Timely, precise, and caring.
Apr 24, 2025
Everything
Apr 24, 2025
I love the office staff.EVERY ONE at the office is nice.very professional.from downstairs to upstairs.not to mention my Dr.T..I LOVE THEM ALL..
Apr 24, 2025
Excellent service. The best docs!
Apr 24, 2025
Excellent doctor who listens to the patient
Apr 24, 2025
Dr Garcia always listens to whatever issues you may have and directs you on what to do to resolve.
Apr 24, 2025
Everyone is so helpful and friendly every time we go. We felt listened to and never rushed.
Dr. Santiago is kind and knowledgeable and truly wants what is best for her patients.
Apr 22, 2025
Everything
Apr 22, 2025
Friendly and courteous and recognize you immediately. Very efficient.
Apr 22, 2025
The office staff is excellent. Prompt friendly and on queue. Dr. Garcia is an excellent provider. Very patient, and kind. Shows concerns for your issues and works the best solution. Blessings to the entire staff.
Apr 21, 2025
We love Dr. Santiago.
Apr 20, 2025
Staff is friendly, professional and considerate.
Apr 19, 2025
The efficiency of the whole office, and the help offered from Dr. Teruya and her assistant.
Apr 19, 2025
Friendly
Apr 19, 2025
Super staff
Apr 19, 2025
Staff is so caring! So appreciate Drs Garcia and [last name]......my husband saw Dr G and Dr [last name] fit me in.
They addressed our concerns in a professional, caring and compassionate way.
Thank you!
Apr 19, 2025
Everything
Apr 18, 2025
The waiting room was clean and quiet. I didn't have to wait long; nor did I have to wait long after I got in an exam room. Good visit and well organized. Checkout was easy and efficient also.
Apr 18, 2025
Everything
Apr 18, 2025
Convenient, friendly staff great location.
Apr 18, 2025
You get what is expected and in today’s service industry, that’s a win win for a working person with other responsibilities.
Apr 18, 2025
The staff
Apr 18, 2025
Staff are very friendly and efficient !
Apr 18, 2025
All the staff are so friendly and Dr Teruya is the best!
Apr 18, 2025
Courteous, Friendly, efficient,and knowledgeable staff.
Apr 17, 2025
The staff are very friendly and efficient in their jobs and Dr Teruya does a very thorough job and takes her time in discussing every issue with me. I am very confident having her as my G P.
Apr 17, 2025
Dr. Garcia was as always superior, and office personnel were ,as always, fabulous.
Apr 17, 2025
Great staff and doctors. They answer questions in a way you can understand and take action to help you with any problems.
Apr 17, 2025
They knew me and greeted those of us in the office with a smile and kind voice!
All staff were caring, respectful, and helpful.
The doctor’s visit included educational aspects concerning my care.
I am so appreciative of Dr. Santiago in her care for me and my family. I feel seen and heard. I am better because of her ♥️
Apr 17, 2025
I always feel like the nurses and Dr. T 'see' me and never rush the appointment. They are thorough and take the time to advise me as well as listen. I wish all my doctors gave this level of care.
Apr 17, 2025
I like my doctor. Dr Garcia is a great listener and compassionate person.
Apr 17, 2025
The office is friendly and efficient. Dr. T is amazing.
Apr 17, 2025
The staff is very friendly, warm and welcoming.
Apr 16, 2025
Love the office and Dr Garcia
Apr 14, 2025
The,, entire staff is kind, caring Dr. Garcia has been treating me for many years, he is professional, and answers all my questions regarding my care plan. He refers me to other specialist for treatment. I am totally satisfied with his care and will continue to have him as my Primary Physician. Thank You
Apr 14, 2025
Doctor and staff were professional and friendly. The appointment was on time. I feel the doctor addressed my issues.
Apr 14, 2025
The staff are always courteous and responsive to my questions, very professional. Dr. Santiago is one of the best physicians I have ever encountered. She reads my chart along with me, refreshes any changes that are needed and thoroughly discusses anything I have questions about. She listens intently, reviews my history with me and never makes me feel rushed. When I pose questions through the portal she or a staff member responds promptly.
Apr 14, 2025
Ease of making an appointment, friendly team and great care over an extended period of time (Decades).
Apr 14, 2025
Everything
Apr 13, 2025
The staff is all very friendly and very clean office!
Apr 13, 2025
I love having a woman physician. I felt hopeful and heard. The office staff is friendly and knowledgable. This first office visit exceeded my expectations. Communication is the best through the patient portal.
Apr 13, 2025
The staff are friendly, thorough, and my provider is awesome. I recommend this practice to everyone looking for excellent care and conscientiousness to better health.
Apr 13, 2025
You are treated like family here. A genuine concern for your health and wellbeing.
Apr 13, 2025
Friendly knowledgeable staff.
Apr 13, 2025
The front desk is outstanding in friendliness and professionalism. The Nurses are the best and Dr. Mahinrad. is the best I have had in a while.
Apr 13, 2025
All the people, are kind and very helpful.
My doctor is the best in Jacksonville.
I am very thankful.