Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
5,997 verified ratings
5,997 Ratings, 3,568 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Shiva Mahinrad, MD
The most important thing, the doctor and the staff
Aug 23, 2026
The professionalism of staff. The promptness of the doctor.
Aug 23, 2026
Great help
Aug 22, 2026
The young lady at the desk during my exit was polite, personable and friendly. Also, the Nursing assistant for my Dr. was caring.
Aug 22, 2026
People are very respectful, kind a d helpful
Aug 22, 2026
Dr. Garcia is a real professional and caring Physician.
He always asks pertinent questions regarding problems I may have (very few)
in view of my age.
His staff are very supportive. Nurse Leide took great care of me on this visit.
Aug 22, 2026
Everyone is polite and helpful. Dr. T takes notes and gives them to me, the patient, when I leave. She listens to me. And reviews my medical history. Her office has a telephone number you can select, if not an emergency, that sends you directly to someone who can take your question and get an immediate answer for you.
Aug 22, 2026
The office is new modern with the most updated equipment
Aug 22, 2026
Friendly staff, professional medical personnel that listens and involves the patient in the treatment process !
Aug 22, 2026
Clean, friendly and professional staff. Dr. Santiago is worth the drive!!!
Aug 21, 2026
Wonderful doctors and APRNs!
Aug 21, 2026
Appointment kept on time. Dr. Garcia listened to my concerns and offered suggestions. Earlier question about a prescription was answered. I have been patient for a long time and have trust in the doctors and medical staff.
Aug 21, 2026
Front Receptionist is the best!! She remembers who you are and greets you before signing in.
Aug 21, 2026
Dr. Teruya is the best primary care physician I’ve ever had. And I’m old!
Aug 21, 2026
Excellent doctor and staff that care about me as a patient. Thorough exam and care .
Aug 21, 2026
Friendly, helpful staff and Dr. Garcia is kind by listening and spending time explaining treatments.
Aug 20, 2026
I love everything about Dr. Garcia's office. The staff is kind and wonderful. Dr. Garcia is the best! He cares about his patients and it shows!
Aug 20, 2026
Dr Santiago is amazing! A breath of fresh air. Very through.
Aug 20, 2026
Great location. Staff was friendly and efficient. Dr Santiago was on time and very thorough. Answered all my questions patiently. Highly recommended.
Aug 20, 2026
Their kindness & efficiency
Aug 20, 2026
Friendly! Engaged in helping their clients.
Aug 19, 2026
Professional and caring. Dr. Teruya has been compassionately and proactively providing care. I do feel comfortable and confident in her concern and level of expertise. Dr. [last name] has also provided support via portal in a timely manner and he too seems to be concerned about the care that he provides.
I’m thankful for the care I’ve received during challenging health issues.
Aug 19, 2026
Everyone is very mince and professional. I love my Dr, I do believe she is the best I’ve ever found.
Aug 19, 2026
Dr Mahinrad. She is an excellent doctor. I travel from Yulee to see her once a year. I value the fact that she listens to me and she understands the problem and explains it well to me. I have recommended her to friends in the past.
Aug 19, 2026
Dr T is amazing! Very thorough and caring!
Aug 19, 2026
Cleanliness and ALL Personnel extremely professional & friendly
Aug 19, 2026
clean and well organized
Aug 17, 2026
I love this office. Everybody is friendly and very attentive to what I need. Dr. Mahinrad is the best.
Aug 17, 2026
As always staff is very nice and the doctor visits are enjoyable. Dr. Teruya is never in a rush
Aug 17, 2026
And friendly staff
Aug 16, 2026
Kind and compassionate staff. Dr. Garcia is a caring and respectful physician. He made me feel comfortable.
Aug 16, 2026
Helpful and friendly
Aug 15, 2026
All staff friendly and professional
Aug 15, 2026
Everyone is friendly & professional.
Aug 15, 2026
Dr. Garcia is very professional, knowledgeable & takes great care of his patients
Aug 15, 2026
Friendly, courteous, concerned
Aug 15, 2026
Nice staff and doctor- convenient location
Aug 15, 2026
Lakewood is a small office with excellent doctors and staff. The most important factor is that they are very responsive to my needs!
Aug 14, 2026
Professional and Friendly
Aug 14, 2026
Physician called me to report results of a test. She sent the Rx to a different pharmacy as mine is closed on weekends. Very nice and helpful. Dr.
Teruya is wonderful! I recommend herb to all my friends!
Aug 14, 2026
Dr. Teruya is the best. The staff are super nice too
Aug 14, 2026
The entire building is always so clean and comfortable. I have never been in a Doctors office where the entire staff is ALWAYS so kind and accommodating. Dr. Mahinrad is so pleasant and so thorough. Dr. Mahinrad helped navigate my mother from a very volatile medical state to a MUCH healthier place. The phones are always answered quickly by staff members that are so helpful and educated. If I need to leave a message with someone regarding a medical question I get a call back quickly. I am able to get an appointment with the doctor quickly or a zoom appointmen (usually the same day). Dr. Mahinrad and her staff are a God send. I do not believe that my mother would be here today had it not been for Dr. Mahinrad and her awesome staff!
Aug 14, 2026
Professional listened to my concerns and office is efficient.
Aug 13, 2026
I love how there is more parking than at the last location that I was at with my doctor. I love how my primary care physician is very thorough about covering my needs.
Aug 13, 2026
Everyone’s very friendly and usually always on time
Aug 12, 2026
On time; courteous staff; excellent care
Aug 12, 2026
From scheduling to Dr Teruya all is excellent
Aug 12, 2026
Easy access with a light to get on a busy road. A lot of parking.
Aug 10, 2026
The office is friendly. The employes go out of there way to help you. They answer all your questions and make you are glad you chose this office for your Healthcare needs.
Aug 10, 2026
The staff