Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217 Directions

(904) 733-9211

www.baptistjax.com

4.9 out of 5

4,617 verified ratings

4,617 Ratings, 2,760 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Very helpful and friendly!

Dec 28, 2025
The friendly and caring assistants and Doctor . . Gracias 🙏

Dec 26, 2025
Easy to get appointments and proximity to us.

Dec 25, 2025
Kind, efficient staff. Dr. Garcia really cares about my health.

Dec 24, 2025
I like the employees; they are always friendly and helpful and, of course I like my doctor.

Dec 24, 2025
Everything!

Dec 24, 2025
Office is 5 min from my house. All workers have been very nice and professional. Always timely. Takes the time to answer my questions.

Dec 23, 2025
Staff are so kind and friendly my doctor is so thorough and caring have been telling friends about her

Dec 22, 2025
It’s close and convenient, my primary doctor is awesome!!

Dec 22, 2025
Dr. Mahinrad is the best Doctor that I have out of the 5 Doctors that I see routinely. She is very thorough, explains issues, and expresses true concern about my health and well being. She makes an effort to relate to my other Doctors', exchanging views and findings with them to keep all on board in looking after my health in all their disciplines.

Dec 21, 2025
very friendly and professional

Dec 21, 2025
Fast and efficient

Dec 21, 2025
Very polite and professional help. My wife and I both love Dr.Teruya. She's very thorough yet patient &understanding of my personal preferences towards medications. I never feel rushed during my visits.

Dec 21, 2025
Conveniently located. Basic exterior and interior

Dec 21, 2025
Very knowledgable doctor, friendly and attentive staff. They care about you.

Dec 21, 2025
Love all the personnel - no wait and always on time - friendly staff and Dr T is the best

Dec 20, 2025
Clean and friendly environment

Dec 20, 2025
Dr Garcia is so kind and attentive to his patients. Plus the entire office staff are as well!

Dec 20, 2025
Excellent service!!!

Dec 20, 2025
Caring and expertise of doctor and staff

Dec 19, 2025
Promptly returns voicemail and portal messages, pleasant and professional staff, Dr. Garcia addresses each minor and major concerns and doesn’t make the patient feel rushed.

Dec 19, 2025
Friendly staff. My family doctor (Dr Teruya) is great. Very knowledgeable and caring.

Dec 19, 2025

Dec 19, 2025
Everyone from Dr Garcia to the office manager to the front end staff are wonderful!

Dec 19, 2025
Friendly, efficient, kind, personable

Dec 19, 2025
Every is friendly and the office is efficient. Dr. Santiago is one of the most wonderful doctors ever.

Dec 19, 2025
Well organized and very friendly.

Dec 19, 2025
Dr Mahinrad is very thorough and professional.She explains all labs and meds and provide refills on time..I trust her with my health and well being

Dec 19, 2025
Dr. Teruya is one of the most caring and competent physicians I have ever had the pleasure to have as my personal physician.

Dec 19, 2025
Dr. Garcia and his staff are all kind professionals who I feel very comfortable with my care. I hope to have a long relationship with this wonderful group of people.

Dec 18, 2025
Friendly and professional staff

Dec 18, 2025
Great office staff. Best Dr. Ever

Dec 18, 2025
All the people who work in this office are great!

Dec 18, 2025
Dr. Garcia was his usual friendly, helpful person. The staff was very friendly and efficient. I have no issues.

Dec 18, 2025
Courteous staff. On time appointment. Convenient location.

Dec 18, 2025
They were very helpful when I was not feeling well. Thank you!

Dec 17, 2025
Excellent front office staff, wonderful and caring nursing staff, and outstanding doctors. Well maintained and clean facility.

Dec 17, 2025
The staff is friendly and knowledgeable. Dr. Mahinrad is the best doctor I have ever had, plus she is really knowledgeable.

Dec 16, 2025
Provider listened and explained

Dec 16, 2025
Everyone is very nice and professional.

Dec 16, 2025
On time, nice staff

Dec 15, 2025
Convenience and everyone is very nice. Dr. Shiva is excellent.

Dec 15, 2025
The check-in and check-out process is excellent. Dr. Mahinrad and the staff are warm, pleasant, and welcoming.

Dec 14, 2025
No waiting

Dec 14, 2025
Everything

Dec 13, 2025
The doctor and nurses. The location is great.

Dec 13, 2025
Everything, Great Staff, Great Doctor.

Dec 13, 2025
Location Convenience Friendly Staff

Dec 13, 2025
Of course, the first thing is knowing I’ll receive professional care. Which I do. The other thing is the “people factor”. They’re friendly and polite. I have never experienced what I would call an “attitude”. The office is clean, neat and uncluttered. I also appreciate the patient portal. Every message I’ve sent has received a prompt and concise reply.

Dec 12, 2025
The office staff are always awesome and take care of my needs. It’s always nice knowing that this sort of environment exists and to be in the receiving end I’m well taken care of.