Baptist Primary Care - Lakewood
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
2,891 verified ratings
2,891 Ratings, 1693 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 9, 2025
Kristina Santiago-Naranjo, MD
Great doctor
Mar 8, 2025
Good service
Feb 23, 2025
I don’t feel rushed, professional staff, my questions are answered, the office is clean and my provider is interested in care.
Feb 22, 2025
Doctor patient conversations.
Feb 22, 2025
Friendly , knowledgable nurses
Feb 22, 2025
Actually, consulted a doctor.
Feb 22, 2025
Everyone is kind and helpful. Office is clean. Fabulous Dr. Mahinrad; very patient and thorough.
Feb 22, 2025
The first of the front office ladies are so nice and good. And all the medical assistant people there also great and nice! And last the doctor is great ,nice and professional and really trying to understand and listening to the patients.I highly recommend to anyone to come this place!
Feb 22, 2025
That everything was on time
Feb 20, 2025
Good support staff including the important front desk/receptionist and Medical Assistant.
Good communication, patience, and common sense with elder (with dementia) by physician
Excellent physician credentials (Board Certified/IM) & ongoing education
Feb 20, 2025
My Doctor is wonderful.
Feb 20, 2025
Everyone is friendly and professional.
Feb 19, 2025
This has been one of the friendliest most caring doctor's office I have ever been to, and I've been going to doctor's offices for over a half century. Not only is the staff very friendly, but Dr. Santiago is so very good at listening and taking time with her patients.The other Baptist offices should really take note of how great an experience it is visiting this office. I'm never nervous to go in which was not the case at many other Baptist Primary Care offices. Not only am I a patient, but so is my husband who also feels this same way.
Whatever you guys are doing there please keep up the good work and know that, at least for someone like me who's historically (and with very good reason) been anxious at doctor's offices, you guys have finally made me less afraid to seek care as I know I'm going to be listened to and not dismissed because of how I look or my age or my concerns. The treatment we get at this location is so very rare in a doctor's office that is under pressure to treat most people like just a number but it doesn't happen here. Combined with the friendly, caring and kind staff we appreciate you all more than we can ever express!
Feb 18, 2025
Very friendly staff
Feb 17, 2025
Dr T is the best. Hands down! I will follow her anywhere.
Feb 17, 2025
Clean, friendly, prompt
Feb 17, 2025
Excellent office personnel and always best doctors in town
Feb 17, 2025
Dr. Mahinrad is very personable and on top of your health. She is a very good listener when it comes to her patients input.She is very good at incorporating all aspects of your healthcare. The office staff is very welcoming, efficient and helpful. I love seeing your smiling faces when I come in for my appointment.
Feb 16, 2025
Dr Teruya is by far the best PCP my husband and I have ever had. She is outstanding in every way!!! We have absolute trust in her diagnostic abilities, her recommendations, and wealth of knowledge. Her kindness and caring attitude are phenomenal!
Feb 16, 2025
Friendly staff make clients feel welcome. This was a first visit, and I felt the physician was very thorough, checking previous records and discussing concerns of current health.
Feb 15, 2025
Professional and personable
Feb 15, 2025
People are very friendly. My doctor is excellent!
Feb 15, 2025
Easy access
Feb 15, 2025
Very nice associates. Dr. M was very engaged and I did kit feel rushed.
Feb 15, 2025
Friendly , professional and respectful. Is always clean.
Feb 15, 2025
Good staff ,Dr Mahinrad listened and was very helpful with treatment,prescriptions were sent in a timely manner. They were able to fit me in for a appointment
Feb 14, 2025
Dr. Teruya and all her staff were very patient, focused respectful, understanding and professional in every way. So glad they are guiding my health team!
Feb 13, 2025
Everything
Feb 13, 2025
Dr Teruya is fabulous!
Feb 13, 2025
Very friendly and professional
Feb 13, 2025
I love Dr. Teruya and her assistant, Melinda! They are both fabulous!!!!!!
Feb 13, 2025
1. It’s less than a mile from my home
2. You need comfortable seating in the waiting room.
3.
Feb 13, 2025
The friendliness of staff & Dr. Kara’s thorough evaluation & the notes, etc. thst she sent home with me,
Feb 10, 2025
New, comfort, staff pleasant.
Feb 10, 2025
This is a very efficiently run office. Staff is friendly and helpful.
Feb 9, 2025
The friendly attitude of the people working there. The wait time is minimal before you are seen by your Healthcare providers. Keep up the good work.
Feb 9, 2025
On time service and personalized to each. Staff very cordial and professional.
Feb 9, 2025
The highest level of care and concern
Feb 9, 2025
Dr. Teruya is an excellent doctor and truly cares.
Feb 8, 2025
The office is always clean and on-time.
Dr. Garcia is a very good doctor- caring, very professional and well regarded by his peers
(that I know).
Feb 7, 2025
The professionalism and the complete understanding of my healthcare.
Feb 6, 2025
Staff including the doctor
Feb 6, 2025
Courtesy, and professional
Feb 6, 2025
The staff and doctor
Feb 6, 2025
Everyone in the office is pleasant. Runs efficiently. Virtually no wait time. Dr. Garcia is an excellent physician.
Feb 6, 2025
Excellent
Feb 6, 2025
No wait time. Friendly staff. Clean facility.
Feb 3, 2025
The entire staff is very professional and Dr. Kara
Teruya is extremely knowledgeable and very thorough!!! It is a pleasure having her as our Primary Care Physician!! I have recommended her to my daughter and son in law and they are most pleased with her as their doctor as well!!!
Feb 3, 2025
Easy access close to home great Doctor and staff
Feb 1, 2025
I love Dr. Teruya! She really knows her stuff and I always feel better after seeing her.