Irina Vella, APRN, FNP-BC

Advanced Practice Registered Nurse

Baptist Primary Care

2014 University Blvd W

Jacksonville, FL 32217 Directions

904.733.9211

www.baptistjax.com

4.8 out of 5

154 verified ratings

1 Location


Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217

(904) 733-9211 Directions

154 Ratings, 66 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
The care i received was great!! Everyone is friendly and professional. I enjoy my visits!!

Mar 29, 2026
We've come there for so many many years love feeling known + cared about

Mar 28, 2026
Clean. Friendly. Staff listens to me

Mar 19, 2026
The friendly personnel. They listen, provide caring atmosphere, answer all questions.

Mar 15, 2026
They are kind and quick and work to make patient feel cared for

Mar 14, 2026
Friendly

Mar 12, 2026
The office and medical staff are kind, knowledgeable, helpful, they listen, and are responsive in a very efficient timeframe.

Mar 12, 2026
The Nurse and Staff are friendly and supportive

Mar 10, 2026
My primary care physician is Dr. [full name], who is a Brilliant Physician. My health has improved dramatically under her care. Dr. [last name] treats each of her patients as a unique individual and actually listens to their concerns and needs. Dr. [last name] is also a decorated and highly respected veteran of the U. S. Navy. Dr. [last name] is extremely impressive in every way possible, and I cannot praise her enough. In my last visit, I met with Irina Vella APRN, who seriously impressed me with her professional skills, her medical knowledge and her delightful personality. She gave me excellent advice concerning my nutritional needs and provided additional support concerning my asthma. Irina Vella APRN is a lovely and valuable addition to Team [last name]. Joni [last name] is Dr. [last name]'s assistant, and she is a pleasure to talk to. Joni works hard to solve any communication problem and to provide great resolutions, she is an important team member. Anna is the Team's receptionist, and I love seeing her beautiful, smiling face when I walk in the door. Anna is always a pleasure to talk to. All the team members in this office are highly professional, and wonderful to interact with. I have only praise for Dr. [last name] and her hard-working team of Baptist Primary Care-Lakewood.

Mar 7, 2026
They are very caring. Very nice and kind

Feb 27, 2026
Wonderful people!

Feb 18, 2026
Everything

Feb 15, 2026
courteous and efficient. very personable

Feb 6, 2026
Courteous and kind exemplary office staff, medical assistants and medical professionals.

Feb 1, 2026
I feel very comfortable here. Everyone is very nice and the dr cares for my health. They are very thorough. I highly recommend them.

Jan 30, 2026
Everything

Jan 21, 2026
Very good.

Jan 17, 2026
Good listeners. The doctors and PA's care about you and are thorough

Jan 11, 2026
They are very courteous to start with. They accommodate you regardless of how busy they may be. If not they get bacvk to you within a resonable time. Everyone in the office are very helpful.

Jan 10, 2026
Professional and Courteous employees

Jan 10, 2026
Everything! My wife called and I was able to get in and see the Nurse Practitioner who took care of my wound on my leg. The wound is already responding to the medication that was prescribed. Finally! Thank You!

Jan 7, 2026
Friendly and efficient

Jan 5, 2026
Everything

Jan 2, 2026
Friendlyness and profession

Dec 24, 2025
Office is 5 min from my house. All workers have been very nice and professional. Always timely. Takes the time to answer my questions.

Dec 21, 2025
very friendly and professional

Dec 19, 2025
Nice staff

Dec 19, 2025
Friendly, efficient, kind, personable

Dec 16, 2025
Provider listened and explained

Dec 13, 2025
Of course, the first thing is knowing I’ll receive professional care. Which I do. The other thing is the “people factor”. They’re friendly and polite. I have never experienced what I would call an “attitude”. The office is clean, neat and uncluttered. I also appreciate the patient portal. Every message I’ve sent has received a prompt and concise reply.

Dec 11, 2025
From A thru Z

Dec 10, 2025
Have been coming to this office for years. First with my parents and now for myself. The staff and doctors have always been courteous and friendly. Never had an issue with anything.

Dec 5, 2025
I love all of the staff

Dec 3, 2025
Very responsive!

Nov 30, 2025
Warm, inviting.

Nov 30, 2025
Friendly efficient knowledgeable

Nov 29, 2025
Professional caring service

Nov 19, 2025
Great staff. Excellent care by New nurse practitioner! She's amazing! Would recommend this office hands down!! Kind courteous compassionate care!

Nov 17, 2025
The Staff !!

Nov 9, 2025
I’ve been going there for over 20 years! Everyone remembers you & all very caring.

Nov 2, 2025
Knowledge and friendliness of staff

Oct 31, 2025
The fact that the entire staff is dedicated and is doing the best job to take good care of thier patients. I applaud them for thier patience, professionalism and thier relentless knowledge. After speaking with the Nurse practioner, she was very precise, clear and listened to what I needed and now after about 4 days of taking my medicine she called in I am feeling back to normal. Love the Office and the Staff. ❤️

Oct 28, 2025
The personnel is wonderful.

Oct 13, 2025
Professional staff and polite

Oct 10, 2025
The service is top notch, I never have to wait long for my appointment. The service and care is always very good.

Oct 9, 2025
Prompt service..

Oct 5, 2025
Everything

Oct 5, 2025
Clean and friendly.

Oct 3, 2025
Efficiency and professional doctors and staff

Sep 25, 2025
I had a wonderful visit everyone was friendly and professional. I asked to move up my appt. the scheduling dept was Great i was able to see the doctor two days earlier. Wonderful experience. Thank you,