Irina Vella, APRN, FNP-BC

Advanced Practice Registered Nurse

Baptist Primary Care

2014 University Blvd W

Jacksonville, FL 32217 Directions

904.733.9211

www.baptistjax.com

4.7 out of 5

57 verified ratings

1 Location


Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217

(904) 733-9211 Directions

57 Ratings, 23 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 13, 2025
Professional staff and polite

Oct 10, 2025
The service is top notch, I never have to wait long for my appointment. The service and care is always very good.

Oct 9, 2025
Prompt service..

Oct 5, 2025
Everything

Oct 5, 2025
Clean and friendly.

Oct 3, 2025
Efficiency and professional doctors and staff

Sep 25, 2025
I had a wonderful visit everyone was friendly and professional. I asked to move up my appt. the scheduling dept was Great i was able to see the doctor two days earlier. Wonderful experience. Thank you,

Sep 24, 2025
Very nice office. No issues for 10 yrs.

Sep 14, 2025
Friendly

Sep 6, 2025
Friendly staff

Sep 5, 2025
They work very hard to to please you and I have learned recently they have video conferencing. I was in pain. It was able to explain what was going on and was able to go in and get a shot for the pain.

Sep 5, 2025
Ease and clarity of communication, responsiveness, and thoroughness of evaluation and recommendations.

Aug 18, 2025
Ability to have a remote visit as a follow up for a Covid/ER visit.

Aug 9, 2025
My visits are always professional and productive. everyone is personable and ready to listen and help.

Aug 7, 2025
The doctor and assistance were very concern about our well being.

Aug 7, 2025
The Doctors and staff treat the patient with care . Their knowledge provides the patient with excellent recommendations for treatment.

Aug 4, 2025
I feel very fortunate to be receiving care through Baptist Health Primary Care on University Blvd W. My physician and her PA are true listeners. I feel more control over my health and future.

Aug 2, 2025
convenient location

Jul 25, 2025
The murse practitioner. She spent a lot of time w me. She was also very detailed

Jul 19, 2025
Everyone there makes you feel cared for.

Jul 19, 2025
Everyone is so caring and helpful

Jul 14, 2025
Dr. Santiago and her staff is professional! Very clean, organized and friendly!

Jul 12, 2025
Video call with Assistant Physician was informative.