Kristina Santiago-Naranjo, MD
Internal Medicine
Baptist Primary Care
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
813 verified ratings
813 Ratings, 437 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
Every is friendly and the office is efficient. Dr. Santiago is one of the most wonderful doctors ever.
Dec 18, 2025
Great office staff. Best Dr. Ever
Dec 16, 2025
Everyone is very nice and professional.
Dec 16, 2025
On time, nice staff
Dec 13, 2025
Everything, Great Staff, Great Doctor.
Dec 12, 2025
The office staff are always awesome and take care of my needs. It’s always nice knowing that this sort of environment exists and to be in the receiving end I’m well taken care of.
Dec 12, 2025
The friendliness of the staff. Dr Kristina is amazing and very knowledgeable.
Dec 12, 2025
How efficient the doctor & staff were in handling my care.
Dec 12, 2025
Everything
Dec 11, 2025
The staff is very friendly,supportive. I never have to wait for B12 shots/and or visits with my doctor.
Dec 10, 2025
Dr Santiago and staff are so friendly and attentive. Dr Santiago is a an excellent physician and takes time to listen to patients and thoroughly explain all results. Her nurses and staff are just as professional, caring, and attentive. A wonderful practice.
Dec 7, 2025
Really good service as always!
Dec 5, 2025
Always friendly
Dec 5, 2025
Great personal attention to detail!
Dec 4, 2025
The professionalism and caring nature of staff.
Dec 4, 2025
Clean, professional and extremely friendly
Dec 3, 2025
The caring Doctor and Staff
Nov 28, 2025
Dr. Santiago was amazing, she listened and offered solutions while also asking for my input.
Nov 22, 2025
Experience, knowledge, listens, clearly articulates, high sense of care.
Nov 22, 2025
Dr. Santiago
Nov 20, 2025
Friendly, helpful. Answered all my questions.
Nov 19, 2025
Friendly staff and doctor!
Nov 12, 2025
Absolutely love Dr Santiago-Naranjo. She spends time explaining and educating which I greatly appreciate. Highly recommend!
Nov 9, 2025
The staff is excellent, even stellar!!
Nov 8, 2025
Everyone is caring and thorough!
Nov 7, 2025
Dr. Santiago and her staff are awesome!
Oct 25, 2025
Professionalism, knowledge and care given to patients, plus the friendly attitude.
Oct 24, 2025
Everyone is so kind! Lady, the nurse, is the best.
Dr. Santiago is kind, professional, and takes time with you. She listens and is very thorough.
I feel very confident in her care.
Oct 24, 2025
All staff were pleasant and professional. Dr Santiago-Naranjo is a very caring doctor and takes the time to listen and address patient concerns.
Oct 21, 2025
friendly envi
Oct 20, 2025
The doctors are very proactive to help find out what is going on. They are understanding and take your concerns as their own. I liked that i felt heard and understood, that what I have been experiencing is real.
Oct 11, 2025
Courtesy, kind. Doctor is great, takes time with and explains everything with you.
Oct 9, 2025
Your staff is always kind and I appreciate the time that Dr Santiago takes with me to go over my blood work. Her nurse is always very polite and kind.
Oct 4, 2025
Friendly staff. Fantastic Nurses, and an awesome Doctor. Dr. Kristina is the best. She listens and addresses every concern. Down to earth suggestions and real life solutions. Finally after years of searching for a good primary we have found one. God heard our prayers
Oct 4, 2025
I am 70 years old, and Dr. Santiago is the best doctor I have ever had. She is smart, concerned, and willing to take the time necessary to get to the bottom of any issue, then work to resolve it.
Oct 4, 2025
Very professional and kind
Oct 3, 2025
Everything excellent
Oct 2, 2025
Courtesy and lovely team
Sep 29, 2025
From start to end, staff are always professional.
Dr. Santiago, shows empathy, care, and always committed to the well being of my health.
Sep 28, 2025
Everyone is friendly and professional.
Sep 26, 2025
I like that Dr Santiago is extremely knowledgeable and personable.
Sep 26, 2025
Dr Kristina is very thorough
Sep 21, 2025
Caring attitude
Sep 19, 2025
I’m so pleased to have Dr Santiago as my PCP. She makes my health feel like a partnership.
Sep 18, 2025
Timely and excellent care
Sep 15, 2025
The staff is very friendly/engaging! They respond quickly/efficiently in providing services. Dr. Santiago-Naranjo is very thorough in evaluating my test results/explaining medical reasons for decision regarding my treatment plan.
Sep 14, 2025
The consultation was conducted with the highest level of professionalism and care.
Dr. Kristina demonstrated exceptional medical expertise and thoroughness throughout the examination. She took the time to listen carefully to our concerns, explained her observations clearly, and ensured that we fully understood the recommendations provided.
Sep 14, 2025
Everyone is so kind and approachable. I never feel like a number when I walk through the doors. Dr. Santiago and her assistant are awesome.
Sep 14, 2025
That service.
Sep 13, 2025
Love the personalized attention during the office visit