Kristina Santiago-Naranjo, MD

Internal Medicine

Baptist Primary Care

2014 University Blvd W

Jacksonville, FL 32217 Directions

904.733.9211

www.baptistjax.com

4.9 out of 5

562 verified ratings

1 Location


Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217

(904) 733-9211 Directions

562 Ratings, 279 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 9, 2025
Great doctor

Mar 8, 2025
Good service

Jan 19, 2025
Everyone in the office was so pleasant and took their time and listened. The doctor was very thorough. She explained everything This was my first visit and I will continue to go back. I am making Dr. Santiago my primary physician.

Jan 19, 2025
I like the Doctors and staff

Jan 9, 2025
Love this office! From front of office to nursing to my PCP nothing but caring professionals.

Jan 9, 2025
De Santiago and her staff are great. They never make you feel rushed and are always very kind and helpful. Dr Santiago is thorough, non-judgmental and very easy to talk with.

Dec 22, 2024
This office and everyone are Great. Best of the best

Dec 21, 2024
Didn’t have to wait long. Very pleasant person at front desk and pleasant medical assistant taking blood pressure, etc. Good rapport with doctor. Doctor summarized care plan well.

Dec 18, 2024
EXCELLENT CUSTOMER SERVICE AND PATIENT SERVICE BY BOTH OFFICE AND MEDICAL TEAM!. COURTEOUS AND AMABLE ASSISTANCE OVERBTHE PHONE AND IN PERSON! CLEAN FACILITIES. BEST SERVICE I HAS IN JACKSONVILLE AFTER LIVING HERE FOR WELL OVER 10yrs. THANKS BLESSINGS 🙏

Dec 14, 2024
Availability

Dec 12, 2024
Comfortable and welcoming

Dec 10, 2024
I like my doctor and her nurse. They both care about me and my well-being. The entire staff is professional and caring.

Dec 7, 2024
Dr Santiago is the best. Efficient appts and takes time with her patients. Smart lady and has great bedside manner. The entire stagf friendly and office location for in snd out is grreat.

Nov 29, 2024
Very good.

Nov 28, 2024
Dr Santiago was a breath of fresh air. Very thorough with establishing me as a new patient. Felt super cared for. Enjoyed her attention.

Nov 26, 2024
Dr. Santiago and team are amazing, Dr. Santiago, made me feel comfortable and most of all hears you and waste no time in targeting the areas of concern, really helps in restoring good health, I actually feel the process. Sincerely

Nov 25, 2024
Very personal, listening and very understanding

Nov 25, 2024
Caring staff

Nov 23, 2024
From the moment I come into the office, it's Yoana (Ana) who makes my day with her friendly demeanor, professionalism, and going above and beyond. There's been a revolving door of Medical Assistants (MA) but there is one MA who's been there consistent, Yerdis. I am probably spelling her name incorrect. Dr. Santiago-Naranjo is the type of MD that shows empathy, respectful, and professional. She has helped me tremendously in my physical well being. Lastly, Joni in the scheduling has the same approach as Yoana (Ana). It is always a pleasure to speak with her, she exhibits empathy every time.

Nov 23, 2024
Efficient and caring

Nov 9, 2024
Ok every thing 10

Nov 9, 2024
I always like the care and support of Doctor Santiago.

Nov 8, 2024
Really love DR Santiago she listen and the staff is very good and efficient I had been looking for a good doctor and finally found one I would recommend Dr Santiago and her staff to anyone

Nov 7, 2024
Everyone is very helpful and knowledgeable.

Nov 7, 2024
Everyone on the staff is very friendly and helpful, and I feel like they're looking out for me and my health. They all take the time to listen.

Nov 7, 2024
Great staff and amazing doc

Oct 31, 2024
The friendly staff. The atmosphere. Dr. Santiago is awesome. She always listen and addresses all concerns I have. Since her first day she has made my health improve.

Oct 27, 2024
My doctor, Dr. Kristina, and her nurse are awesome.

Oct 25, 2024
everything and Good Dr

Oct 25, 2024
Very respectful and understanding. Thank you for seeing me with no insurance and being prompt with my healthcare

Oct 19, 2024
Everyone is so kind and helpful. Dr. Santiago is very good Dr and she really cares about her patients.

Oct 17, 2024
EVERYONE at this office is professional and personable...but but mostly caring, supportive and KIND!!! I am so blessed that God guided me to Dr. Santiago and that she is bringing me down the path of being HEALTHY!

Sep 27, 2024
Dr Santiago is a gem

Sep 22, 2024
very pleasant an friendly staff ,everyone makes you feel relax .

Sep 19, 2024
Friendly staff, wonderful Dr Santiago

Sep 15, 2024
The second you walked in to the last when you leave everybody is very attentive and kind. The doctor takes her time to listen and explains everything with details.

Sep 14, 2024
The staff is amazing. Everyone is knowledgeable, friendly and very helpful. Doctor Santiago is second to none. She listens and takes time to explain everything and shows genuine concern about my health and wellness.

Sep 12, 2024
Profesional, excellent service.

Sep 12, 2024
Everyone is so friendly and professional.

Sep 8, 2024
Dr santiago is very helpful and caring. She listens to understand your problem. The staff other then the front desk im not sure about.

Sep 6, 2024
The staff and doctor are above and beyond the expected, wonderful to have chosen this practice

Aug 28, 2024
Friendly and clean.

Aug 24, 2024
Dr. Santiago is a great doctor, always helping the patients. And the staff is very nice.

Aug 24, 2024
Everyone was very nice and welcoming

Aug 24, 2024
I think Dr Santiago is a good doctor.

Aug 22, 2024
Staff friendly and prompt. First time visit and I was very impressed. Dr. Santiago very caring and thorough.

Aug 17, 2024
Dr Santiago and her assistant are very thorough. They didn't rush me through my appointment. They sat and actually listened.

Aug 15, 2024
It was my first visit with Dr. Santiago. I'm sure I will return.

Aug 14, 2024
I had a 1:30 appointment and did not get called back till 3 o'clock

Aug 12, 2024
Friendly staff and well organized.