Kristina Santiago-Naranjo, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 28, 2025

Everyone is friendly and professional.

Sep 26, 2025

I like that Dr Santiago is extremely knowledgeable and personable.

Sep 26, 2025

Dr Kristina is very thorough

Sep 21, 2025

Caring attitude

Sep 19, 2025

I’m so pleased to have Dr Santiago as my PCP. She makes my health feel like a partnership.

Sep 18, 2025

Timely and excellent care

Sep 15, 2025

The staff is very friendly/engaging! They respond quickly/efficiently in providing services. Dr. Santiago-Naranjo is very thorough in evaluating my test results/explaining medical reasons for decision regarding my treatment plan.

Sep 14, 2025

The consultation was conducted with the highest level of professionalism and care. Dr. Kristina demonstrated exceptional medical expertise and thoroughness throughout the examination. She took the time to listen carefully to our concerns, explained her observations clearly, and ensured that we fully understood the recommendations provided.

Sep 14, 2025

Everyone is so kind and approachable. I never feel like a number when I walk through the doors. Dr. Santiago and her assistant are awesome.

Sep 14, 2025

That service.

Sep 13, 2025

Love the personalized attention during the office visit

Sep 13, 2025

Friendly staff! And Dr. Santiago is fantastic. Takes her time and listens well.

Sep 13, 2025

Even though I had to wait for a while, I appreciate that Dr. Santiago is very thorough and takes her time with her patients, making sure they understand everything and have no questions. The office staff is wonderful too.

Sep 8, 2025

Very friendly. Easy to find. The staff were patient and understanding. The area was roomy.

Sep 6, 2025

Everyone is very nice and very helpful. I feel blessed to have Dr Kristina Santiago as my doctor.

Sep 6, 2025

The friendly people!

Sep 3, 2025

Staff very caring , patient,and professional. Office very clean.

Aug 31, 2025

Everything!!!!

Aug 29, 2025

Everyone was polite, professional and helpful

Aug 28, 2025

I am always treated with respect & made to feel that I am important. Dr. Santiago and her staff are kind, friendly, sincere & I never feel rushed. I always feel “heard” and I appreciate having a medical team that truly cares.

Aug 28, 2025

Staff members are always friendly and prompt to address any concerns we have. I especially appreciate how prompt they are with electronic portal information exchanges. Keep up the good work!

Aug 27, 2025

As always, the office was easy to find with lots of parking. It was extremely clean and the office staff were courteous and professional.

Aug 25, 2025

Clean, very professional staff.

Aug 22, 2025

Excellent

Aug 19, 2025

Everything, Love my Doc and staff!

Aug 16, 2025

The doctor and several of the girls

Aug 16, 2025

It is conveniently located, and the staff is superb. I have switched insurance twice to keep my doctor

Aug 16, 2025

From the desk to the doctor, everyone is friendly, caring, informative, and helpful. Making me feel so much more relaxed than anxious. Thank you!

Aug 16, 2025

Great Dr. Caring, helpful spirit is good. Always willing to seek the problem with out criticism. Front desk Great attitude,making customers feel good

Aug 16, 2025

Everyone is very nice and welcoming. Dr Santiago is very enthusiastic to help people. You can really tell she and her staff care for their patients very much.

Aug 9, 2025

I live quite a distance from the office of Dr. Santiago but, she is a doctor who is "all in". She gives everything she has to her patients. It is worth the drive to have such a caring doctor. She is so knowledgeable & professional. The office staff are just as caring & professional. These days it is so hard to keep everyone happy, as so many are looking for someone to blame but, at this office, they all try to keep the patients satisfied and cared for. I have been a patient for 3 years and have never been disappointed by the quality of care I received. Thank you to Dr. Santiago and all of her staff. In the crazy world we live in, you all do an outstanding job!

Aug 7, 2025

Have been going there for a few years now and have never had an issue. Really like my primary and the office staff. Some of the staff I have known when my parents went there. That was the reason I chose it, along with it being close to home.

Aug 7, 2025

Dr Santiago and staff are the best. They are very attentive and understand my medical history.

Aug 7, 2025

I am a patient of Dr. Santiago with complicated medical issues. I've been a patient of inumerable physicians, including internists, for 40 years. Nobody takes the time, interest and care as does Dr. Santiago and her treatments are excellent. She also has figured out how to relate to me extremely well and I'm, admittedly, not always the easiest patient to inspire. Thank her. Thank Lakewood Baptist.

Aug 4, 2025

The kindness, care and concern for making sure you get heard and they will find solutions no matter what it takes.

Aug 4, 2025

It’s comfortable and cool

Aug 3, 2025

Friendly, professional, reliable, consistent, attentive and empathetic

Aug 2, 2025

All the staff in that office from the moment that you walk in, they welcome you with a smile and are very attentive

Aug 2, 2025

The office staff, nurses, and doctors are friendly and helpful. Dr. Santiago takes the time to discuss test results and solutions, so you as a patient leave confident in the next steps you need to take to maintain good health.

Jul 31, 2025

Dr. Kristina and her team are so welcoming and empathetic.

Jul 31, 2025

Very friendly environment and great professionalism.

Jul 31, 2025

Everyone is so professional and so very kind. The receptionist, nurse, and physician genuinely care. It was a wonderful experience.

Jul 31, 2025

The staff is very helpful. I was seen on time. Dr. Kristina amazing. Personable, very smart, covers everything and asks important probing questions. She has been one of my best experiences of a Primary care physician - and I am 69 years old and a retired RN, who has been often (in the past) disappointed with PCP's. I have a few complicated things going on, and feel safe in Dr. Kristina's care. The nurse or CNA (I am unclear) was great too. A very warm and positive personality. Full of smiles. A nice way to be welcomed. They are both good listeners. I am glad to have an opportunity to share my experiences in this office.

Jul 29, 2025

I saw different staff during my last visit, but they seemed invested in my health and making sure timely steps were taken to address my visit.

Jul 27, 2025

Caring staff and Dr listens to my concerns

Jul 19, 2025

Everyone is so attentive and makes you feel appreciated and Dr. Santiago really listen to you and I have had no other doctors like her she is amazing

Jul 19, 2025

Staff is so friendly and warm. Dr. Santiago is very thorough and does not rush through appointments.

Jul 19, 2025

Professionalism and care shown.

Jul 19, 2025

Always friendly

Jul 15, 2025

Everything everybody is kind and polite they listen to your concerns everyone.is great