Kristina Santiago-Naranjo, MD
Internal Medicine
Baptist Primary Care
2014 University Blvd W
Jacksonville, FL 32217 Directions
4.9 out of 5
845 verified ratings
845 Ratings, 460 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 8, 2026
Friendly conversations and I truly recommend dr Santiago shes been amazing in my journey
Mar 7, 2026
Excellant staff - friendly, helpful, knowledgeable, welcoming
Mar 6, 2026
Everyone has always been so friendly
Mar 5, 2026
Friendly, efficient and puts an anxious patient at ease.
Mar 4, 2026
Dr. Kristina Santiago-Naranjo is an awesome physician, and her staff is incredible as well. I have always felt that Dr. Kristina Santiago-Naranjo is very patient and thorough in addressing my medical concerns, and her RN [last name] is very professional and caring as well. I would highly recommend this medical practice.
Mar 2, 2026
Dr Santiago is such a blessing. She is a great listener and is so thorough, reviewing my chart with me to make sure we have covered everything.
Mar 1, 2026
Everyone was pleasant. Clean and very organized
Mar 1, 2026
Besides being very close to my home…the staff is fantastic, very helpful and friendly. They mak you feel like family.
Feb 26, 2026
Staff is very friendly. I appreciate that they remember me from prior visits and are always professional and helpful.
Feb 25, 2026
Have been using this office for years with my parents and am now using it for me. Like the location and the staff. Everyones' friendly and makes you feel welcomed.
Feb 20, 2026
Wonderful staff and Dr Santiago best doctor
Feb 13, 2026
Dr. Santiago extraordinary. I’ve never met such a knowledgable and compassionate provider.
Feb 13, 2026
Dr. Santiago is always prepared and organized. She’s a good listener too.
Feb 11, 2026
Everyone who works at Lakewood are very professional and friendly. They are willing to listen and offer help if possible.
Feb 7, 2026
Friendly staff!
Jan 30, 2026
Great people!!
Jan 29, 2026
Dr Santiago is amazing. The staff is kind and professional.
Jan 26, 2026
I have had good experiences with the staff and appreciate their effort. Love my physician also.
Jan 17, 2026
Staff
Jan 15, 2026
Kind and profit!
Jan 11, 2026
Very nice and professional.
Jan 9, 2026
The staff - friendly and efficient; Dr Santiago - takes her time and listens, not just get you in and out.
Jan 8, 2026
Dr Santiago is great and the staff is very friendly and accommodating.
Dec 19, 2025
Every is friendly and the office is efficient. Dr. Santiago is one of the most wonderful doctors ever.
Dec 18, 2025
Great office staff. Best Dr. Ever
Dec 16, 2025
Everyone is very nice and professional.
Dec 16, 2025
On time, nice staff
Dec 13, 2025
Everything, Great Staff, Great Doctor.
Dec 12, 2025
The office staff are always awesome and take care of my needs. It’s always nice knowing that this sort of environment exists and to be in the receiving end I’m well taken care of.
Dec 12, 2025
The friendliness of the staff. Dr Kristina is amazing and very knowledgeable.
Dec 12, 2025
How efficient the doctor & staff were in handling my care.
Dec 12, 2025
Everything
Dec 11, 2025
The staff is very friendly,supportive. I never have to wait for B12 shots/and or visits with my doctor.
Dec 10, 2025
Dr Santiago and staff are so friendly and attentive. Dr Santiago is a an excellent physician and takes time to listen to patients and thoroughly explain all results. Her nurses and staff are just as professional, caring, and attentive. A wonderful practice.
Dec 7, 2025
Really good service as always!
Dec 5, 2025
Always friendly
Dec 5, 2025
Great personal attention to detail!
Dec 4, 2025
The professionalism and caring nature of staff.
Dec 4, 2025
Clean, professional and extremely friendly
Dec 3, 2025
The caring Doctor and Staff
Nov 28, 2025
Dr. Santiago was amazing, she listened and offered solutions while also asking for my input.
Nov 22, 2025
Experience, knowledge, listens, clearly articulates, high sense of care.
Nov 22, 2025
Dr. Santiago
Nov 20, 2025
Friendly, helpful. Answered all my questions.
Nov 19, 2025
Friendly staff and doctor!
Nov 12, 2025
Absolutely love Dr Santiago-Naranjo. She spends time explaining and educating which I greatly appreciate. Highly recommend!
Nov 9, 2025
The staff is excellent, even stellar!!
Nov 8, 2025
Everyone is caring and thorough!
Nov 7, 2025
Dr. Santiago and her staff are awesome!
Oct 25, 2025
Professionalism, knowledge and care given to patients, plus the friendly attitude.