Kristina Santiago-Naranjo, MD

Internal Medicine

Baptist Primary Care

2014 University Blvd W

Jacksonville, FL 32217 Directions

904.733.9211

www.baptistjax.com

4.9 out of 5

669 verified ratings

1 Location


Baptist Primary Care - Lakewood

2014 University Blvd W

Jacksonville, FL 32217

(904) 733-9211 Directions

669 Ratings, 339 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
They care and complete interest it helping you, listening to you, getting the tests, resource and medication you need. Quick to answer question though to portal and turly listen to the client. Both me and my husband go there and are extremely taken care of.

Jun 21, 2025
The office is efficient and wait time is minimal. Staff are friendly, caring, & knowledgeable. My internist is Dr Kristina Santiago, MD. She is very knowledgeable, thorough, caring, accessible, and understanding. I am very glad I am her patient. CRM

Jun 18, 2025
I am impressed by the entire team. I am a person that does not like to visit the doctor but Doctor Santiago changed me. She actually listens and spends quality time with her patients. Her team is the same way. I will say she saved my life and was able to convince me to get tests that found cancer. I am comfortable telling her my concerns. I was a patient of Dr. [last name] In the past and he was great as well. I have never felt like a number here. I would highly recommend this practice and Dr. Santiago.

Jun 8, 2025
How much time Dr.Santiago spent with me and explaining in simple words issues and treatment

Jun 5, 2025
Everything. Dr. Santiago is the best doctor ever. Caring, kind and sincere.her staff are great too.

Jun 5, 2025
Everything

Jun 5, 2025
Kind, courteous, and thorough

Jun 3, 2025
The staff is great

Jun 1, 2025
I LOVE MY DOCTOR!!! And I love the office staff and nurses!!!! I feel respected and love EVERY time I go for an appointment or go for help!!!! Thank you for people who genuinely care about me and my family, we all are under the care of Dr. Santiago❤️❤️

May 30, 2025
Friendly and efficient!

May 30, 2025
Dr. Santiago and her office team are absolutely wonderful. Nothing but professionals at work. Very kind and efficient.

May 25, 2025
Not crowded, seen promptly. Dr Santiago too her time to explain results and medications throughly

May 23, 2025
Love the staff and especially love Dr. Santiago!

May 23, 2025
Every one is really nice and my doctor listens. I feel very comfortable telling them about my problems. The environment is very welcoming. Overall, great experience.

May 15, 2025
appointments are timely, staff is very welcoming and friendly, the doctor is engaged and spends time with you

May 15, 2025
Everyone is wonderful in this office!

May 12, 2025
Everyone was thorough, knowledgeable, and kind.

May 10, 2025
From front office staff to PA to Dr to check out all very friendly and caring

May 8, 2025
Dr Kristina is exceptionally knowledgeable. She takes the time to explain everything to the patient and makes sure they fully understand. She is the reason I entrust my 94 year old Mother to her care.

May 8, 2025
#1 Doctor Kristina Santiago, best ever! She really cares and listens to what you are saying. She is so knowledgeable & takes pride in helping her patients. The staff is amazing. They are so friendly and they do not hesitate to assist others in the office, to make sure patient needs are met. I am so thankful to find a doctor & staff that give 100% to their jobs!

May 5, 2025
Everyone is very professional but at the same time very friendly. I have been to other Health Doctors but I must say that Doctor Kristina Santiago-Naranjo is the best doctor I have ever seen, she really listens to how you feel.

May 5, 2025
Everyone is very friendly, and willing to listen, for the most part, to your concerns.

May 3, 2025
Great dr and staff

May 2, 2025
The employee a very respectful and kind and that Santiago is an angel

May 1, 2025
Your caring attitude

Apr 30, 2025
There was plenty of parking near the office. The facility was clean and very well maintained. The staff was friendly, professional and efficient. My doctor answered all of my questions and never made me feel rushed.

Apr 29, 2025
Friendly environment. Great professionalism. Thank you for taking care of my health.

Apr 27, 2025
The service and staff are excellent. They don't waste your time and are very professional.

Apr 26, 2025
I liked everyone. So sweet and considerate. I love Dr. Kristina Santiago-Naranjo. She is the great est and listens

Apr 24, 2025
Excellent doctor who listens to the patient

Apr 24, 2025
Everyone is so helpful and friendly every time we go. We felt listened to and never rushed. Dr. Santiago is kind and knowledgeable and truly wants what is best for her patients.

Apr 21, 2025
We love Dr. Santiago.

Apr 18, 2025
Everything

Apr 17, 2025
They knew me and greeted those of us in the office with a smile and kind voice! All staff were caring, respectful, and helpful. The doctor’s visit included educational aspects concerning my care. I am so appreciative of Dr. Santiago in her care for me and my family. I feel seen and heard. I am better because of her ♥️

Apr 14, 2025
The staff are always courteous and responsive to my questions, very professional. Dr. Santiago is one of the best physicians I have ever encountered. She reads my chart along with me, refreshes any changes that are needed and thoroughly discusses anything I have questions about. She listens intently, reviews my history with me and never makes me feel rushed. When I pose questions through the portal she or a staff member responds promptly.

Apr 13, 2025
I love having a woman physician. I felt hopeful and heard. The office staff is friendly and knowledgable. This first office visit exceeded my expectations. Communication is the best through the patient portal.

Apr 13, 2025
The staff are friendly, thorough, and my provider is awesome. I recommend this practice to everyone looking for excellent care and conscientiousness to better health.

Apr 11, 2025
Everything

Apr 9, 2025
I like. Very good

Apr 5, 2025
The entire office is very friendly. The doctor really cares about her patients. Evrytime I go I have a awesome experence.

Apr 5, 2025
The office staff is friendly and helpful. Dr. Santiago listens and works with you to make a plan.

Apr 5, 2025
Kind staff, take the time necessary, thorough, clean, super service!!!

Apr 3, 2025
Check in getting back to see Dr quick.

Mar 30, 2025
Personable

Mar 29, 2025
Friendly staff Easy to talk with my doctor

Mar 29, 2025
the staff are very friendly and pleasant my doctor takes time with me listens doesn't rush with you plus she always has a smile

Mar 24, 2025
Verycaring and helpful about my needs

Mar 22, 2025
Excellent care and service.

Mar 21, 2025
The team of assistants and doctors were extremely thorough and communicated very well.

Mar 14, 2025
Organized, easy pay and checking online. The staff is always so nice and helpful.