Jacksonville- Thoracic Clinic

4.9 out of 5

1,950 verified ratings

1,950 Ratings, 1,235 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Dr. Hall was very thorough and explained everything to me. He answered all my concerns and questions .

Jan 23, 2026
Consideration

Jan 23, 2026
The wait was short. We appreciate the explanation of the test results. And that the visit was relaxed and non-threatening.

Jan 20, 2026
Friendly, professional and knowledgeable

Jan 18, 2026
I saw Matthew Hagner for a follow-up visit. He was friendly, yet professional. He was thoroughly familiar with my history and took time to explain the results of a recent CT scan, answering any questions in a no-rush atmosphere. It was a comfortable experience.

Jan 17, 2026
Everything.

Jan 17, 2026
Always professional, friendly and listen to what I have to say.

Jan 17, 2026
Staff was so friendly and informative and doctor was amazing.

Jan 16, 2026
Amazing people patient kind and very knowledgeable when you get a disturbing diagnosis you need people like these

Jan 16, 2026
Felt like my care was important to everyone I had contact with.

Jan 16, 2026
Quick and professional

Jan 15, 2026
Appointment was not only on time, it was a bit early. The people I interacted with are friendly and knowledgeable. They took the time to make sure I had my questions answered.

Jan 15, 2026
Everyone is knowledgeable, friendly and takes all the time with the patient that the patient needs. Never feel rushed and always feel as if the genuinely care about the patient

Jan 15, 2026
Professional, went into detail. Easy to understand.

Jan 11, 2026
Very nice. Listened to me.

Jan 10, 2026
Great service, great staff,

Jan 10, 2026
Prompt service.

Jan 9, 2026
Competent, compassionate, congenial, staff including registration, nursing, physician! Nurses and doctor were prepared with my personal medical records and all updated information which provided a confident, relaxed visit and consultation. All details regarding my ‘health check’ were explained in full and easy to understand. Conversations with doctor and nurse were ‘down to earth’ and respectful. Dr. Kuo was kind to make sure I understood each detail including diagnosis, medication, future plans, even hand drawing features of diagnosis and diagnosis findings. Impressive and appreciated! Dr. Kuo contacted my referring GI doctor personally, immediately. I feel blessed and lucky to have had such a remarkably positive experience where health fears could have been present yet none felt as the health care team expertly and kindly made my entire visit as easy and stress free as possible. Thank you.

Jan 9, 2026

Jan 8, 2026
Very Prsonable and straight forward.

Jan 7, 2026

Jan 7, 2026
Highly skilled prof staff..physicians,PA's etc.Support staff efficient, well trained and very courteous.Team respects my time..I'm taken always close to appt time .

Jan 6, 2026
The medical staff is without question the most professional, knowledgeable, and sincerely interested and caring that I have ever dealt with! I recently relocated from another state and was very concerned about finding new cancer treatment professionals here. Within minutes, I knew that my anxiety and feelings of strangeness had disappeared. Dr. Putnam, his staff, and the admission people are just wonderful! Dealing with lung cancer is horrible. But thankfully there are these good people who help you get through!

Jan 6, 2026
Dr Putnam was very caring and listened intently.

Jan 3, 2026
Dr. Deb and Janeen and Kimberly were all friendly, informative, caring, and professional. So far every encounter has been smooth and well organized. Raegen is extremely efficient.

Jan 2, 2026
The ease of going through the procedure.

Jan 2, 2026
Time spent with patient. Thorough and personal.

Jan 1, 2026
Dr. Hall was very thorough, explaining in great detail the results of chest ct scan with the images. He answered all questions. He made my anxiety level decrease significantly by having a sense of humor yet educating me about what is going on with my lungs. He is an outstanding Dr.

Dec 31, 2025
Love the doctors, nurses, assistants, everyone! There's no better place to receive such loving care as MDA!

Dec 27, 2025
Everything I experienced was of the highest level of competence and quality, from the friendly people sitting behind every desk to Dr. Deb treating me like an intelligent human and everywhere in between. I was astounded with the level of care I received and sing their praises to everyone.

Dec 27, 2025
It was very good —- all of it

Dec 26, 2025
Dr. Hall and his assistants are highly professional and very informative about ones treatment.

Dec 24, 2025
Dr Putnam was very pleasant and thorough with my consultation, I look forward to working with him. All of the healthcare personnel I met here were very helpful and professional.

Dec 24, 2025
Everything, Dr Putnam and all staff were warm, kind and welcoming. He listened very well and welcomed my questions, concerns.

Dec 23, 2025
Personal attention

Dec 20, 2025
Everyone that I had contact with could not have been more helpful and professional. The facility was well maintained and the directional information for each department was easy to follow.

Dec 19, 2025
Wonderful employees

Dec 19, 2025
Answered all my questions and made me feel confident about the treatment I was receiving.

Dec 19, 2025
Doctor had great patience and listened to patient.

Dec 18, 2025
Very professional, they listen to you, caring and concerned!

Dec 17, 2025
Dr Hall and Matt make you comfortable and gave me the information to make an informed decision . Thank you both for being there and supporting me throughout our journey

Dec 17, 2025

Dec 17, 2025
I love Dr. Deb and Janeen. They put me at ease and really helped this new journey im going on. Everyone in the hospital was so nice and the facility was amazing. I know I'm in good hands. 💓

Dec 17, 2025
Dr. Deb and Janeen [last name] are both very professional and helpful in every regard. They made me feel that I am in exceptional hands with the best care possible. The entire staff goes above and beyond! Thank you!

Dec 12, 2025
The physicians, nurses and staff are so knowledgeable, helpful and compassionate. Everyone has a positive attitude.

Dec 11, 2025
Always professional and listen to my concerns.

Dec 11, 2025
Excellent experience! The doctor was patient in exposing everything and answering my questions. His nurse that joined us was equally professional and kind! An excellent experience!

Dec 9, 2025
From the doctors to the receptionist, they greet you at the door. Everybody is very personable and professional. I would write you the number one medical facility in Jacksonville Florida. Thank you.

Dec 6, 2025
Everyone was kind. Today everything was on time. Did not feel rushed.

Dec 4, 2025