Jacksonville- Thoracic Clinic

4.9 out of 5

1,748 verified ratings

1,748 Ratings, 1,114 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2025
Friendly and professional.

Oct 24, 2025
Professional and very informative with yreatment outlook.

Oct 24, 2025
I felt that the surgen listened to me I was supported over the weekend when I needed help

Oct 23, 2025
Timely, informative and friendly staff

Oct 22, 2025
I felt that cared about me! Spoke to me in my level and answered all questions. Very happy with the care I received

Oct 22, 2025
I went to MD Anderson specifically to see Dr.Putnam.He has surpassed all expectations. After much research ,his resume ,skill,experience,expertise,knowledge led me to request him to be my doctor.I never expected such kind, respectful,patient and empathetic care.I was not rushed..never felt he had"one foot out the door" though the waiting area full of patients.He answered thoroughly all questions from me as well as my wife.He was not dismissive at .l feel so fortunate to be in his care. Dr.Putnam's nurse Caitlin most responsive when my wife and I had questions..she is an amazing addition to his care.

Oct 22, 2025
Paid attention to my every comment and made sure I understood what was about to happen

Oct 21, 2025
I’m horrible with names, but the PA I saw for my appointment for kind, thorough and answered all my questions. He was honest but also reassuring about my most recent test results. He also took the opportunity to suggest my husband start taking advantage of the CT lung cancer screenings available to him! Thank you!

Oct 20, 2025
It was great

Oct 18, 2025
The courtesy of everyone, the knowledge they have and makes you feel like everyone wants to help you

Oct 17, 2025
Dr. Deb was very reassuring and professional in his approach to my upcoming surgery. The fact that he specializes in this type surgery was a huge bonus, particularly when he said he's done some 500 of them and used to teach it. Also, his nurse Janeen was the best!!!! Nurses are special type people to begin with and Janeen is very compassionate and obviously cares greatly about her patients. I feel very comfortable with both Janeen and Dr. Deb on my team along with Dr. [last name]. I live on St. Simons Island, Georgia and we don't even have a thoracic surgeon here in Glynn County, so I'm very happy to be at MD Anderson - I've heard nothing but the best about the treatment and care there.

Oct 16, 2025
Everyone we encountered at MD Anderson were patient, informative and professional. It wouldn't be fair to only call one person out because it was each person doing their part that makes you feel like a priority and gives you the confidence that your in great hands. Mahalo!

Oct 16, 2025
personal, experts in there technical field, and detail steps on the surgery and healing phase.

Oct 14, 2025
Extremely clean and organized facility. Customer centric associates, all should be commended. My mid level provider who I saw on this visit was very professional and thorough.

Oct 14, 2025

Oct 14, 2025
The kindness everyone showed me. My stay was like being with family. Every one I met from the beginning to the end of my stay made me realize that this isn't your run of the mill hospital. To me the people and hospital is hands down #1 of all the hospital I've been to. EACH AND EVERY ONE OF YOU ARE THE BEST OF THE BEST... THANK YOU ALL FOR EVERYTHING... GOD BLESS EVERYTHING...

Oct 9, 2025
Friendly and Professional Listens to you

Oct 8, 2025
The staff is absolutely wonderful! Very knowledgeable and caring!!

Oct 7, 2025
Very caring and efficient staff!

Oct 2, 2025
Concern and professional

Sep 30, 2025
Dr. Deb is great, very kind and trustworthy. Best Dr I’ve encountered during this whole ordeal unfortunately.

Sep 30, 2025
Comprehensive professional caring individuals. I have already recommended MDAnderson in many discussions with other individuals.

Sep 28, 2025
Professionalism.

Sep 27, 2025
People at Andersen are always friendly and caring!

Sep 26, 2025
Prompt, efficient, informative and productive.

Sep 23, 2025
Dr. Deb treated me like an intelligent person and was not patronizing. I feel like he understands me and my health needs. Janeen also helped me with the My Chart app.

Sep 22, 2025
As always very professional and efficient service.

Sep 19, 2025
Dr Hall has a great ability to connect with patients

Sep 18, 2025
everyone really cared about me and my situation…I spent most of my appointment on Sept 16 moaning about how miserable i felt. Evan was MORE than empathetic and kind…gave me good advice and I felt better after I left. I think ? I apologized to him for being such a bad patient

Sep 17, 2025
The PA was clear

Sep 17, 2025
We went to MD Anderson because of positive experience in the past.This appt we saw a new physician who we requested when a referral was needed because of his training, experience and education. Once again, we were so impressed with the total experience The respect, the patience, the frank explanations and flawless clarification of plan going forward is so appreciated.Dr.Putnam,his asst Kaitlyn most impressive.

Sep 17, 2025
Dr Deb is a wonderful doctor and human being

Sep 15, 2025
Professionalism, courtesy, caring staff, ease of parking, wheelchairs

Sep 13, 2025
Dr Hall is a very thoughtful and well trained MD

Sep 13, 2025
Friendly staff and awesome view.

Sep 12, 2025
The doctor s and staff are AMAZING!!!

Sep 11, 2025
I love this place, the doctors and staff are remarkable, friendly, and knowledgeable. I am very happy with all the employees.

Sep 11, 2025
Professional and friendly staff.

Sep 10, 2025
everyone was amazing

Sep 10, 2025
The doctor and staff were kind and knowledgeable.

Sep 10, 2025
Professional, Caring, explained my condition, Dr. Deb is amazing.

Sep 6, 2025
Excellent care to my health concerns. Spending time explaining my problem and how to correct it. Both the doctor and nurse very patient with my questions.

Aug 29, 2025
Dr. David Hall, his assistant Mathew and Karen were all on hand to support me. They had suggestions to ease my pain. They were great.

Aug 27, 2025
On time. Very professional and thorough. You’re the best!

Aug 27, 2025
They made you comfortabl, you got to ask questions, very professional

Aug 25, 2025
Professional and listens to s as LL my concerns and needs. Provides helpful feedback. Friendly.

Aug 24, 2025
We love Dr Putnam. The best Dr around and his staff is always so nice.

Aug 23, 2025
Prompt appointment, great staff. Left feeling heard and understood what was going on and the plan ahead.

Aug 22, 2025
Our doctor was awesome and the staff very kind and informative

Aug 22, 2025
Very good at explaining things ! The Doctor and nurse were both very caring! I have to say everyone we spoke with from beginning to end have been awesome! Right now I need to believe in my doctors and I do! Thank you all for your kindness!