Jacksonville- Thoracic Clinic
4.9 out of 5
1,648 verified ratings
1,648 Ratings, 1083 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Subrato Deb, MD, MPH
Professionalism.
Sep 27, 2025
People at Andersen are always friendly and caring!
Sep 26, 2025
Prompt, efficient, informative and productive.
Sep 23, 2025
Dr. Deb treated me like an intelligent person and was not patronizing. I feel like he understands me and my health needs. Janeen also helped me with the My Chart app.
Sep 22, 2025
As always very professional and efficient service.
Sep 19, 2025
Dr Hall has a great ability to connect with patients
Sep 18, 2025
everyone really cared about me and my situation…I spent most of my appointment on Sept 16 moaning about how miserable i felt. Evan was MORE than empathetic and kind…gave me good advice and I felt better after I left. I think ? I apologized to him for being such a bad patient
Sep 17, 2025
The PA was clear
Sep 17, 2025
We went to MD Anderson because of positive experience in the past.This appt we saw a new physician who we requested when a referral was needed because of his training, experience and education. Once again, we were so impressed with the total experience The respect, the patience, the frank explanations and flawless clarification of plan going forward is so appreciated.Dr.Putnam,his asst Kaitlyn most impressive.
Sep 17, 2025
Dr Deb is a wonderful doctor and human being
Sep 15, 2025
Professionalism, courtesy, caring staff, ease of parking, wheelchairs
Sep 13, 2025
Dr Hall is a very thoughtful and well trained MD
Sep 13, 2025
Friendly staff and awesome view.
Sep 12, 2025
The doctor s and staff are AMAZING!!!
Sep 11, 2025
I love this place, the doctors and staff are remarkable, friendly, and knowledgeable. I am very happy with all the employees.
Sep 11, 2025
Professional and friendly staff.
Sep 10, 2025
everyone was amazing
Sep 10, 2025
The doctor and staff were kind and knowledgeable.
Sep 10, 2025
Professional, Caring, explained my condition, Dr. Deb is amazing.
Sep 6, 2025
Excellent care to my health concerns. Spending time explaining my problem and how to correct it. Both the doctor and nurse very patient with my questions.
Aug 29, 2025
Dr. David Hall, his assistant Mathew and Karen were all on hand to support me. They had suggestions to ease my pain. They were great.
Aug 27, 2025
On time. Very professional and thorough. You’re the best!
Aug 27, 2025
They made you comfortabl, you got to ask questions, very professional
Aug 25, 2025
Professional and listens to s as LL my concerns and needs. Provides helpful feedback. Friendly.
Aug 24, 2025
We love Dr Putnam. The best Dr around and his staff is always so nice.
Aug 23, 2025
Prompt appointment, great staff. Left feeling heard and understood what was going on and the plan ahead.
Aug 22, 2025
Our doctor was awesome and the staff very kind and informative
Aug 22, 2025
Very good at explaining things ! The Doctor and nurse were both very caring! I have to say everyone we spoke with from beginning to end have been awesome! Right now I need to believe in my doctors and I do! Thank you all for your kindness!
Aug 22, 2025
The staff and Dr. Hall are excellent
Aug 21, 2025
MD Anderson Doctors and Nurses are the very best top of the line care my needs are met in every way I can't say enough about my care teams from surgeons to Doctors to Nurses all are so great caring compassionate
Aug 21, 2025
The people
Aug 21, 2025
Dr Putnam is easy to talk to and takes time to discuss any cares or concerns
Aug 21, 2025
Welcoming. very professional. focused on keeping me healthy.. Dr Putnam is a great doctor.
Aug 19, 2025
I love how Doctor Deb and his nurse was so down to earth and not like the Doctors in the town I'm from. They made me feel like I was talking to my very own family. They explained everything to a tee. I got lucky when I was referred to these most amazing people. Thank you Doctor Deb as well as each and everyone I spoke with on my first visit. You guys are the best of the best....
Aug 19, 2025
Everyone was so polite and so well organized
Aug 18, 2025
Dr Putnam and his staff listen, are attentive, and most of all competent
Aug 18, 2025
VERY THOROUGH AND VERY NICE
Aug 16, 2025
Excellent patience care.
Aug 15, 2025
Dr. Hall is fabulous. Not only is he an expert clinician, he is very caring and compassionate and puts the patient first. He is very thorough and ensures he addresses all of your questions during your appointment.
Aug 15, 2025
The genuine care and concern. Made you feel like the only patient.
Aug 12, 2025
Everything
Aug 10, 2025
Everything. Everyone was so caring and kind. I felt very safe under their care.
Aug 10, 2025
Everyone made you feel at ease and answered my questions. They are very well organized.
Aug 9, 2025
Doctor and supporting staff were wonderful.
Aug 9, 2025
Not hurried, complete
Aug 8, 2025
Great customer service from the second we walked in the door. Everyone was so friendly and personable.
Aug 7, 2025
Everything
Aug 7, 2025
Kindness
Aug 7, 2025
MD Anderson staff are always courteous and friendly and they establish an excellent rapport with patients. Support staff, both administrative and medical, are efficient and caring. Medical staff ask detailed questions and listen carefully to patient answers, as well as patient questions. The entire environment is calming and their protocols and practices demonstrate a well-informed and deliberately methodical approach to patient care. I am extremely pleased to place my care under MD Anderson doctors. Dr. [last name] and his entire staff have always been superb. After my recent introduction to Dr. Putnam, RN Janeen, and Kimberly I’m confident I’ll be receiving more superb care. Only good leadership can provide a positive environment that permeates an entire organization. I’ve not had a better experience at any other medical institution.
I feel blessed...
Aug 6, 2025
Dr Deb is very compassionate. He takes time to explain and interpret medical information. His staff is also very helpful. My appointments are taken care of with no wait time.