Jacksonville- Thoracic Clinic
4.9 out of 5
1,467 verified ratings
1,467 Ratings, 955 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Subrato Deb, MD, MPH
Very informative and convenient
May 23, 2025
Kindness up front and all around, no staff that we met were less than very kind.
Generous in being open and sharing information. Professional. Good listeners.
Attentive.
May 22, 2025
Everything. Capable staff, exemplary surgeon, efficient operations and attention to detail. Truly patient centric .
May 22, 2025
professional and comforting
May 22, 2025
good doctors and caring staff
May 22, 2025
Dr. Putnam was compassionate and caring. He explained everything to us and shared x-rays and CT scan with us. He allowed me to take pictures. He listened to us. We were overwhelmed but felt they he truly cared.
May 22, 2025
This clinic is fantastic! They are so nice and helpful. I hate that you have to be sick to go see them.
May 22, 2025
Dr. Putnam and my care team are AWESOME! I couldn't have chosen a better healthcare team and facility for my lung cancer treatment. Their support, understanding and expertise is unmatched in any other organization!
May 21, 2025
Kindness, left with a plan, testing done before I left
May 19, 2025
Medical team
May 19, 2025
Everyone was knowledgeable, professional, and friendly and helpful.
May 17, 2025
The smiles and friendly greetings from the time we walked in; the personal and unrushed manner of Dr. Hall. He explained everything in a way we could understand and listened to our concerns and answered our questions. Dr. Hall helped us to deal with this difficult diagnosis and not give up hope.
May 17, 2025
Dr. Hall listened to the history, involved us in a treatment plan, and gave me confidence I was in the hands of a competent, thoughtful professional.
May 16, 2025
Everyone was helpful
May 14, 2025
I visited a surgeon for an opinion. He was extremely well informed and professional. All my questions were answered thoroughly. Office follow-up was quick.
May 11, 2025
Awesome customer service from the first floor check all the way up to the doctors appointment and back down again. Everyone was so polite, so caring, even the doctor. I was terrified going in, but not so much coming out
May 10, 2025
The facility is great and the staff is nice
May 10, 2025
Professional, yet friendly and very competent
May 10, 2025
Dr Hall Wanted to know my mama before he even started talking about what she needed done He asked what we was thinking and what we wanted done Very professional, very nice and a great sense of humor We loved him
May 10, 2025
I feel that I am in the best hands with Dr. Hall, very top notch doctor and a great sense of humor, I would recommend Dr Hall to anyone his assistant was excellent wonder people at MD Anderson
May 9, 2025
Facilities, staff, doctors ... all first rate
May 9, 2025
They are AMAZING from start to finish!!
May 9, 2025
treated wonderfully. Staff great. Calmed my fears and received great information.
May 7, 2025
Everyone I've met this far as been genuinely caring and thoughtful. I have positive thoughts about my health outlook.
May 6, 2025
The very best partners to support your journey. I am so glad that I was referred to this team.
May 4, 2025
Doctor took his time and answered all questions. Staff was friendly and professional.
May 4, 2025
I felt comfortable the entire time. It’s such a relief to know I’m being looked after by caring professionals. It’s never easy for a patient to walk into a new facility, meet a new doctor and feel confident that my health is priority number one.
May 4, 2025
They listen , advise and provide options .
Apr 30, 2025
Everything
Apr 30, 2025
Dr Deb and his staff are kind and display a true sense of caring. Could not be more pleased with the level of care they provide.
Apr 27, 2025
Professional & personable service.
Apr 27, 2025
Very professional and concerned
Apr 27, 2025
Dr Hall is great
Apr 26, 2025
Facility was superb. Very friendly staff
Apr 25, 2025
Very professional explained in detail,
Gave honest opinion,the best staff
available,clean,and most importantly
on time.
Apr 25, 2025
Very professional the doctor listened and explained everything in detail took his time I did not feel rushed at all left the office feeling confident and reassured. I can’t recall the last time I was in the doctors office and felt like a human being and not a number thankyou
Apr 24, 2025
Doctor answered all my questions and I felt very comfortable.
Apr 19, 2025
Everyone has just been amazing. From the woman at the new patient desk, to Yolanda the Patient Advocate. To Dr Hall and his nurse Karen. Everyone has made me feel safe and important
Apr 19, 2025
Dr. Hall was very professional, compassionate, and thorough. He explained both hiatal procedures in depth. He also informed me about two tests he wanted me to have completed. He had the test scheduled so me and my husband would know the next step.
Apr 19, 2025
MD Anderson and the whole cancer team inspired me to be positive with my prognosis and they’re recommending treatments for my cancer journey.
Apr 19, 2025
Excellent customer service in all areas of the institution.
Apr 17, 2025
Doctor Putman fully explained what is going on with my diagnosis and possible future issues with my health. He seemed to be a nice, well-rounded man. I felt very comfortable with my visit.
Apr 13, 2025
Everything! The doctors, nurses, and staff are the nicest people. They are kind and compassionate and truly care about the patients they treat.
Apr 13, 2025
My experience with Dr. Hall's team was more than AMAZING! He spent my first visit talking to me like a long-lost friend. He wanted to know about my family and my family history. We talked about my daily activities with my 13 grandkids and 6 great-grandkids, my exercise routine, my thoughts about my cancer diagnosis. It would take more than this survey to tell you about how comfortable he made me. He explained to me step by step how we were going to approach my care. My follow up with him after surgery was just as amazing! I got hugs from all of them!
Now, sweet Karen! She was there on my very first visit also! After Dr. Hall left the room, she stayed to make sure I was ok before I left. She gave me her card and a hug and told me not to hesitate to call her with any question or concern I had. I did call her several times. She never made me feel like I was bothering her. She was always bubbly and asked how I was doing. She gets 15 Daisy Awards from me!! She was also there at my follow-up from surgery! Got hugs then also!!! Matt was there at my follow-up visit also. He's so shy! He explained things to me in layman's terms. Once again it felt like a family reunion! I got more hugs!!! Last but certainly not least, Akyana! She was so funny! While checking me in we talked about shows we liked and just friendly, comfortable chit chat. An asset to Dr. Hall. I wish I could adopt them! I could keep going but I'm running out of space!! AMAZING, AMAZING, AMAZING! my family was just as impressed!
Apr 10, 2025
Really like see Putnam.
Apr 10, 2025
Everything. The staff was extremely professional, friendly and attentive. The doctor listened to me and I didn’t feel rushed.
Apr 10, 2025
Dr Putnam’s staff and everyone at MD Anderson are so friendly, caring and knowledgeable!
Apr 10, 2025
Short wait and very responsive staff at all levels
Apr 9, 2025
I loved the good service I received
Apr 2, 2025
They are wonderful!!