Jacksonville- Thoracic Clinic

4.9 out of 5

1,808 verified ratings

1,808 Ratings, 1,175 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 27, 2025
Everything I experienced was of the highest level of competence and quality, from the friendly people sitting behind every desk to Dr. Deb treating me like an intelligent human and everywhere in between. I was astounded with the level of care I received and sing their praises to everyone.

Dec 27, 2025
It was very good —- all of it

Dec 26, 2025
Dr. Hall and his assistants are highly professional and very informative about ones treatment.

Dec 24, 2025
Dr Putnam was very pleasant and thorough with my consultation, I look forward to working with him. All of the healthcare personnel I met here were very helpful and professional.

Dec 24, 2025
Everything, Dr Putnam and all staff were warm, kind and welcoming. He listened very well and welcomed my questions, concerns.

Dec 23, 2025
Personal attention

Dec 20, 2025
Everyone that I had contact with could not have been more helpful and professional. The facility was well maintained and the directional information for each department was easy to follow.

Dec 19, 2025
Wonderful employees

Dec 19, 2025
Answered all my questions and made me feel confident about the treatment I was receiving.

Dec 19, 2025
Doctor had great patience and listened to patient.

Dec 17, 2025
Dr Hall and Matt make you comfortable and gave me the information to make an informed decision . Thank you both for being there and supporting me throughout our journey

Dec 17, 2025

Dec 17, 2025
I love Dr. Deb and Janeen. They put me at ease and really helped this new journey im going on. Everyone in the hospital was so nice and the facility was amazing. I know I'm in good hands. 💓

Dec 17, 2025
Dr. Deb and Janeen [last name] are both very professional and helpful in every regard. They made me feel that I am in exceptional hands with the best care possible. The entire staff goes above and beyond! Thank you!

Dec 12, 2025
The physicians, nurses and staff are so knowledgeable, helpful and compassionate. Everyone has a positive attitude.

Dec 11, 2025
Always professional and listen to my concerns.

Dec 11, 2025
Excellent experience! The doctor was patient in exposing everything and answering my questions. His nurse that joined us was equally professional and kind! An excellent experience!

Dec 9, 2025
From the doctors to the receptionist, they greet you at the door. Everybody is very personable and professional. I would write you the number one medical facility in Jacksonville Florida. Thank you.

Dec 6, 2025
Everyone was kind. Today everything was on time. Did not feel rushed.

Dec 4, 2025
Very kind and caring

Dec 3, 2025
Nice staff, listened to my concerns.

Dec 3, 2025
Dr Putnam is great.

Dec 2, 2025

Nov 30, 2025
took time to explain

Nov 26, 2025
Everything! They are awesome!

Nov 26, 2025
Everyone was nice and professional.

Nov 23, 2025
Everything!. Staff, Dr , facility!

Nov 23, 2025
Everyone was pleasant . I felt very well taken care of through out the procedure.

Nov 22, 2025
Friendly caring efficient and thorough.

Nov 22, 2025
The staff are all very kind. My PA explained the results of my test to me and even showed me the scans. I will always call on MD Anderson (if needed) for these reasons,

Nov 22, 2025
From the moment I stepped in for check-in, I was greeted by a friendly and efficient staff who made the registration process smooth and hassle-free. My physician was outstanding! He took the time to listen to my concerns and thoroughly explained my condition and treatment options. His expertise and compassionate approach were excellent, making me feel truly valued and understood as a patient. The professionalism and care I received from my physician and nurse were greatly appreciated and made a significant difference in my experience. Scheduling my follow-up appointment was seamless, with the staff accommodating my needs and finding a convenient time for me. Overall, my visit to the Thoracic Clinic exceeded my expectations in every way.

Nov 22, 2025
Professional and caring

Nov 21, 2025
Dr. Hall’s thorough explanation of my current healthcare status, taking time to answer any and all questions, and very caring and compassionate. In addition, Karen, his nurse is very tentative and follows up in making sure visits are seamless.

Nov 21, 2025
The staff and nurses and doctors

Nov 21, 2025
Dr Hall and his team were very informative and friendly. They took their time to answer all my questions regarding the upcoming surgery and put me at ease.

Nov 20, 2025
Took the time to explain things to make sure you clearly understand. Very professional.

Nov 20, 2025
The best explanations I have heard about my situation.

Nov 19, 2025
They listen to you. And always have a smile.

Nov 19, 2025
Dr Deb is great!

Nov 18, 2025
Dr. Putnam and staff are the best.

Nov 18, 2025
Doctor took time to explain my care in clear and concise manner.

Nov 17, 2025
very friendly and professional

Nov 15, 2025
Professional caring staff

Nov 13, 2025
Facilities are nice and convenient. Medical staff was knowledgeable, listened to my questions and concerns, and followed up with referrals.

Nov 12, 2025
Staff was wonderful and friendly. The office was spotless. Dr. Deb was kind and very informative. He has patience to listen to your concerns. I look forward to his knowledge for my treatment.

Nov 12, 2025

Nov 8, 2025
Dr Hall and his team have been great. Explaining what surgery needed to do done, checking in on me and he remains committed to the rest of my care

Nov 8, 2025
What can I say!? Unequivocally the best in the field! From prognosis through my journey and recovery the doctors and staff in thoracic center are compassionate, thorough and prompt if I had any post surgery issues. They have truly facilitated me returning to close to a normal life.

Nov 8, 2025
Very detailed explanation of the medical issue, and significant time spent answering questions.

Nov 7, 2025
From the start to the finish all of the personnel were professional, attentive and genuinely cared about my well being.