Jacksonville- Thoracic Clinic

4.9 out of 5

1,499 verified ratings

1,499 Ratings, 980 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
When I had an appointment I didn’t have to wait. They were always on schedule.

Jun 21, 2025
Very sensitive and caring about my needs from everyone I came in contact with Thank-you

Jun 20, 2025
Doctor gave full explanation of things that are affecting me. Overall, everyone was focused on their jobs but they enjoy with they are doing.

Jun 20, 2025
Everyone very helpful and informative throughout the entire process from surgery to recovery.

Jun 19, 2025
Love Dr. Hall, Nurse Karen and Caitlyn the new one in the office They are all the best

Jun 19, 2025
Great care, felt very comfortable. Very friendly.

Jun 19, 2025
Awesome customer service and professional staff.

Jun 18, 2025
Very friendly, professional and informative. Great experience!

Jun 18, 2025
Dr. Deb is always patient and kind. I appreciate his apparent high standards of care and concern. Thank you Dr. Deb.

Jun 14, 2025
Very attentive to my concerns helpful with referrals, and I never feel rushed

Jun 13, 2025
Everything was perfect

Jun 12, 2025
Thorough, professional,compassionate patient care

Jun 12, 2025
Everybody was professional and kind

Jun 8, 2025
Dr Hall is great and very detailed .

Jun 7, 2025
professionalism

Jun 7, 2025
The Dr was very attentive and caring. So was the staff

Jun 6, 2025
Such great bedside manners

Jun 4, 2025
Dr. Deb and his nurse Jeneen took time to explain the process of the surgery that I will have. He drew a diagram showing me exactly what will happen during the surgery. Dr Deb answered all of my questions and were very friendly.

Jun 4, 2025
Everyone was so nice and pleasant. Made to feel like I was the only patient. Dr. Deb explained what was going on and how he would repair it.

Jun 2, 2025
Everyone was very supportive!

May 31, 2025
All the staff was kind. Dr Deb listened closely and came up with a plan.

May 31, 2025
They’re compassionate care and professionalism

May 31, 2025
MD 100 percent. Listened to patient. Everything well explained. No waiting around Everyone was patient and caring .

May 29, 2025
The drs and team are amazing. They have taken extra good care of me.

May 29, 2025
Doctor Putnam & the team was great!

May 25, 2025
Very informative and convenient

May 23, 2025
Kindness up front and all around, no staff that we met were less than very kind. Generous in being open and sharing information. Professional. Good listeners. Attentive.

May 22, 2025
Everything. Capable staff, exemplary surgeon, efficient operations and attention to detail. Truly patient centric .

May 22, 2025
professional and comforting

May 22, 2025
good doctors and caring staff

May 22, 2025
Dr. Putnam was compassionate and caring. He explained everything to us and shared x-rays and CT scan with us. He allowed me to take pictures. He listened to us. We were overwhelmed but felt they he truly cared.

May 22, 2025
This clinic is fantastic! They are so nice and helpful. I hate that you have to be sick to go see them.

May 22, 2025
Dr. Putnam and my care team are AWESOME! I couldn't have chosen a better healthcare team and facility for my lung cancer treatment. Their support, understanding and expertise is unmatched in any other organization!

May 21, 2025
Kindness, left with a plan, testing done before I left

May 19, 2025
Medical team

May 19, 2025
Everyone was knowledgeable, professional, and friendly and helpful.

May 17, 2025
The smiles and friendly greetings from the time we walked in; the personal and unrushed manner of Dr. Hall. He explained everything in a way we could understand and listened to our concerns and answered our questions. Dr. Hall helped us to deal with this difficult diagnosis and not give up hope.

May 17, 2025
Dr. Hall listened to the history, involved us in a treatment plan, and gave me confidence I was in the hands of a competent, thoughtful professional.

May 16, 2025
Everyone was helpful

May 14, 2025
I visited a surgeon for an opinion. He was extremely well informed and professional. All my questions were answered thoroughly. Office follow-up was quick.

May 11, 2025
Awesome customer service from the first floor check all the way up to the doctors appointment and back down again. Everyone was so polite, so caring, even the doctor. I was terrified going in, but not so much coming out

May 10, 2025
The facility is great and the staff is nice

May 10, 2025
Professional, yet friendly and very competent

May 10, 2025
Dr Hall Wanted to know my mama before he even started talking about what she needed done He asked what we was thinking and what we wanted done Very professional, very nice and a great sense of humor We loved him

May 10, 2025
I feel that I am in the best hands with Dr. Hall, very top notch doctor and a great sense of humor, I would recommend Dr Hall to anyone his assistant was excellent wonder people at MD Anderson

May 9, 2025
Facilities, staff, doctors ... all first rate

May 9, 2025
They are AMAZING from start to finish!!

May 9, 2025
treated wonderfully. Staff great. Calmed my fears and received great information.

May 7, 2025
Everyone I've met this far as been genuinely caring and thoughtful. I have positive thoughts about my health outlook.

May 6, 2025
The very best partners to support your journey. I am so glad that I was referred to this team.