Jacksonville- Thoracic Clinic

4.9 out of 5

2,001 verified ratings

2,001 Ratings, 1,269 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Dr. Hall and his staff are great. When my Lung CT was suspicious, I asked to be referred to MD Anderson and I could not be happier with the care I have received. The word cancer is scary and Dr. Hall explained my test results and the options to confirm whether or not I have lung cancer. He explained everything in a way that I could understand and answered all my questions. Going forward, I am very thankful to have Dr. Hall helping me navigate my journey.

Feb 20, 2026
Absolute professional evaluation, family atmosphere, prompt to respond. Dr. Hall is the best@

Feb 18, 2026
Patient care was very informative and personally focused. Coordination and integration of clinical functions was the best I’ve ever experienced!

Feb 18, 2026
I like the nursing staff and doctors. Very efficient and good bed side manner.

Feb 18, 2026
The doctors and all the support staff that make MD Anderson number one

Feb 17, 2026
clean open and friendly

Feb 13, 2026
Like everything about my care. Everyone was on point and always making sure I understood what was going on.

Feb 12, 2026
Dr. Kuo is very knowledgeable and took time to explain everything to me. Caitlin [last name] is also very good at following up with me.

Feb 11, 2026
Best oncology care in Florida.

Feb 10, 2026
Dr Putnam is WONDERFUL

Feb 9, 2026
professionally and nice.

Feb 8, 2026
Everything explained well.

Feb 7, 2026
It’s hard to describe how wonderful my experience was with the thoracic surgical team. Dr [last name] was very patient with my questions. He has an amazingly soothing bed side manner. He instilled confidence in me for his skills and ability. Plus he has a great sense of humor! I have to have another surgery that I will only let Dr [last name] perform. His team is equally wonderful! His APRN, Julie Weller was equally as terrific as Dr [last name]! She stayed by me when I had surgery. She explained what was going to happen and when! It let me relax. Not only Julie Weller and Dr [last name] but the entire team was so wonderful! Everyone made me feel at ease and confident in the procedure they were going to perform. I asked many questions and they were so patient with me and answered each one. I had to stay over night and I had a great nurse, Chuck. I am don’t remember his last name but he treated me like I was his brother. Thank you Chuck! What a great experience and terrific team! Thank you, all of you!

Feb 7, 2026
Dr Deb and his nurse janeen werever knowledgeable and answered all. Y questions.

Feb 7, 2026
Everyone there was kind, friendly, professional and talked plainly without being condescending. Information was presented in an understandable method.

Feb 5, 2026
Everyone was fantastic from the check-in to all the staff really enjoyed Dr Deb he really explained everything very thoroughly.

Feb 5, 2026
The high level of competence of the providers, who also displayed compassion, tirelessly replied to questions and ensured I understood the procedure and its healing process.

Feb 5, 2026
Very professional, understandable and knowledgeable. Very good interpersonal skills.

Feb 4, 2026
Short waits, very professional and easy to understand.

Feb 4, 2026
completely explained diagnosis and proposed treatment.

Feb 4, 2026
Friendly, but very professional. Took the time needed to answer questions. Ordered additional/new tests to assist with important decisions. They are organized and have proven that they care.

Feb 3, 2026
Caring attitude of entire staff

Feb 3, 2026
Everyone is very helpful

Feb 2, 2026
I didn't have to wait a long time before being call to the back by the nurse and seeing the doctor.

Feb 2, 2026
They didn’t actually have to see me as the problem I’m having is not something they handle, but because I was a patient there years ago they kindly allowed me to come in. She genuinely listened and offered several suggestions for my problem. She was very proactive and promptly sent me for a CT scan. She identified an important issue on the scan that would have become a severe problem had it not been identified when it was.

Jan 31, 2026
Nice facility with friendly employees

Jan 30, 2026
The best care team

Jan 29, 2026
My doctor had my complete medical history (including scans) ahead of time and had looked over them. He was familiar with my pulmonologists. He was very knowledgeable, professional and personable. He went over all of my scans thoroughly with me. He sent a letter to my pulmonologists and primary care physician after my visit. He explained his plan for my care in an easy to understand way. I have never had a better experience anywhere!

Jan 29, 2026
They are great. Everything they do they do well. They always tell me What is going on.

Jan 29, 2026
No.no I am very please with all my doctors and the staff The number you got should have been a "10"

Jan 29, 2026
Friendly caring people

Jan 28, 2026
Staff and doctor are very efficient, professional, courteous; easy to work with

Jan 28, 2026
The kindness and understanding. All were very professional and pleasant

Jan 28, 2026
Christine Kanekoa is great. She is very patient and answers all my questions.

Jan 24, 2026
Dr. Hall was very thorough and explained everything to me. He answered all my concerns and questions .

Jan 23, 2026
Consideration

Jan 23, 2026
The wait was short. We appreciate the explanation of the test results. And that the visit was relaxed and non-threatening.

Jan 20, 2026
Friendly, professional and knowledgeable

Jan 18, 2026
I saw Matthew Hagner for a follow-up visit. He was friendly, yet professional. He was thoroughly familiar with my history and took time to explain the results of a recent CT scan, answering any questions in a no-rush atmosphere. It was a comfortable experience.

Jan 17, 2026
Everything.

Jan 17, 2026
Always professional, friendly and listen to what I have to say.

Jan 17, 2026
Staff was so friendly and informative and doctor was amazing.

Jan 16, 2026
Amazing people patient kind and very knowledgeable when you get a disturbing diagnosis you need people like these

Jan 16, 2026
Felt like my care was important to everyone I had contact with.

Jan 16, 2026
Quick and professional

Jan 15, 2026
Appointment was not only on time, it was a bit early. The people I interacted with are friendly and knowledgeable. They took the time to make sure I had my questions answered.

Jan 15, 2026
Everyone is knowledgeable, friendly and takes all the time with the patient that the patient needs. Never feel rushed and always feel as if the genuinely care about the patient

Jan 15, 2026
Professional, went into detail. Easy to understand.

Jan 11, 2026
Very nice. Listened to me.

Jan 10, 2026
Great service, great staff,