Jacksonville- Thoracic Clinic
4.9 out of 5
1,611 verified ratings
1,611 Ratings, 1059 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Joe B. Putnam, Jr., MD, FACS
We love Dr Putnam. The best Dr around and his staff is always so nice.
Aug 23, 2025
Prompt appointment, great staff. Left feeling heard and understood what was going on and the plan ahead.
Aug 22, 2025
Our doctor was awesome and the staff very kind and informative
Aug 22, 2025
Very good at explaining things ! The Doctor and nurse were both very caring! I have to say everyone we spoke with from beginning to end have been awesome! Right now I need to believe in my doctors and I do! Thank you all for your kindness!
Aug 22, 2025
The staff and Dr. Hall are excellent
Aug 21, 2025
MD Anderson Doctors and Nurses are the very best top of the line care my needs are met in every way I can't say enough about my care teams from surgeons to Doctors to Nurses all are so great caring compassionate
Aug 21, 2025
The people
Aug 21, 2025
Dr Putnam is easy to talk to and takes time to discuss any cares or concerns
Aug 21, 2025
Welcoming. very professional. focused on keeping me healthy.. Dr Putnam is a great doctor.
Aug 19, 2025
I love how Doctor Deb and his nurse was so down to earth and not like the Doctors in the town I'm from. They made me feel like I was talking to my very own family. They explained everything to a tee. I got lucky when I was referred to these most amazing people. Thank you Doctor Deb as well as each and everyone I spoke with on my first visit. You guys are the best of the best....
Aug 19, 2025
Everyone was so polite and so well organized
Aug 18, 2025
Dr Putnam and his staff listen, are attentive, and most of all competent
Aug 18, 2025
VERY THOROUGH AND VERY NICE
Aug 16, 2025
Excellent patience care.
Aug 15, 2025
Dr. Hall is fabulous. Not only is he an expert clinician, he is very caring and compassionate and puts the patient first. He is very thorough and ensures he addresses all of your questions during your appointment.
Aug 15, 2025
The genuine care and concern. Made you feel like the only patient.
Aug 12, 2025
Everything
Aug 10, 2025
Everything. Everyone was so caring and kind. I felt very safe under their care.
Aug 10, 2025
Everyone made you feel at ease and answered my questions. They are very well organized.
Aug 9, 2025
Doctor and supporting staff were wonderful.
Aug 9, 2025
Not hurried, complete
Aug 8, 2025
Great customer service from the second we walked in the door. Everyone was so friendly and personable.
Aug 7, 2025
Everything
Aug 7, 2025
Kindness
Aug 7, 2025
MD Anderson staff are always courteous and friendly and they establish an excellent rapport with patients. Support staff, both administrative and medical, are efficient and caring. Medical staff ask detailed questions and listen carefully to patient answers, as well as patient questions. The entire environment is calming and their protocols and practices demonstrate a well-informed and deliberately methodical approach to patient care. I am extremely pleased to place my care under MD Anderson doctors. Dr. [last name] and his entire staff have always been superb. After my recent introduction to Dr. Putnam, RN Janeen, and Kimberly I’m confident I’ll be receiving more superb care. Only good leadership can provide a positive environment that permeates an entire organization. I’ve not had a better experience at any other medical institution.
I feel blessed...
Aug 6, 2025
Dr Deb is very compassionate. He takes time to explain and interpret medical information. His staff is also very helpful. My appointments are taken care of with no wait time.
Aug 6, 2025
All staff are caring and helpful. Doctors and nurses are very knowledgeable in their fields.
Aug 5, 2025
The care I have received from the very beginning with Dr. Deb and the entire staff has been nothing short of amazing during this most difficult time oof my life while going through lung cancer surgery and presently chemotherapy. The level of professionalism with the highest level of compassion has been unmatched in what I've encountered at other medical facilities of the past years. These medical professionals truly care about and for the patients, their plights and their families. Keep up the great job because it does not go unrecognized!
Aug 4, 2025
I had great experience with the M D Anderson team of great doctors and nurses. They were always on time and at the top of everything. I really do appreciate everything they did and will do for me in the future.
Aug 4, 2025
Always very nice and professional. Explains things in easy to understand terms. Always wants to help in anyway they can.
Aug 2, 2025
Everything was excellent and professional
Aug 2, 2025
Doctor Hall and his team are prepared for “whatever next” in my cancer journey. They’re attentive and passionate about what they do. I don’t feel like I’m just another patient - I feel the personal concern during my interactions with them.
Aug 2, 2025
Dr Hall !!!!
Aug 1, 2025
The most caring, compassionate professional group my husband and I have encountered on our journey!
Aug 1, 2025
fantastic knowledgeable and professional care
Jul 31, 2025
The nurse practitioner was nice to explain things.
Jul 27, 2025
Doctor Deb was very open and thorough during our first consultation. His nurse and all the staff that I interacted with were very friendly and gelpful
Jul 27, 2025
Everyone listens and is very caring and understanding.
Jul 25, 2025
Everyone was very nice. Most of my appointments were made on the same day, which helps
Jul 25, 2025
Dr Hall was easy to understand and loved his explanations of the CT scans.
Staff were all friendly and positive. Makes me feel better just to be there.
Jul 24, 2025
The friendliness of staff, is a relaxing & caring atmosphere, Chris& Callie were excellent & professional in their care .Dr. [last name] such a kind & caring Physician..
Jul 24, 2025
Friendly and professional staff and services
Jul 23, 2025
Not only is your facility one of the most beautiful I’ve ever seen, but the professionals that took care of me were very very good.
Jul 22, 2025
Everyone in this building couldn't have been nicer! They all cared about the whole body and treated you as such! The doctor, nurses, receptionist, took time with you, respected you, and made you feel important!
Jul 21, 2025
Everyone was so kind & compassionate! Dr. Deb was wonderful and explained everything so I could understand all that of what was involved with my upcoming surgery.
Jul 19, 2025
Very professional, friendly
Jul 17, 2025
Friendly, and everyone you came in contact with made you feel that they cared personally for you.
Jul 16, 2025
The doctor and the staff
Jul 15, 2025
punctuality and skill of the technicians
Jul 15, 2025
Absolutely the best care, awesome staff and all questions answered. Will highly recommend.