Jacksonville - Surgical Oncology Clinic

4.9 out of 5

3,436 verified ratings

3,436 Ratings, 2,020 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 25, 2026
There is the thorough And answer your question And they tell you the truth

Apr 25, 2026
Always on time. Caring staff. Very competent

Apr 24, 2026
The entire staff is compassionate and Dr C is the best!

Apr 24, 2026
Efficient, and the staff is awesome.

Apr 23, 2026
Very efficient and professional. Took care of my problem in a timely manner.

Apr 23, 2026
Qualified and friendly

Apr 23, 2026
My two melanoma surgeries have apparently been successful according to Annie Wright, who seems to be very knowledgeable, courteous, and patient-focused.

Apr 22, 2026
I get the the same quality care since day one with the entire MD Anderson staff.

Apr 22, 2026
Every step of the way on my first visit was met with a smile and by a staff member who wanted to get me to the correct area and wanted to know what they could help with, wether paperwork or to get to the physician. Bright, cheery set up, Dr. Werba explained the program, concerns and plan and answered questions without fail. As my history has been with most every Baptist related visit in last two plus years it was a relief to be greeted, seen and cared for by such a professional staff. I was nervous and they calmed my concerns and made the visit pleasant.

Apr 22, 2026
Level of care and concern

Apr 21, 2026
Baptist MDAnderson personnel: everyone encountered is courteous. My provider explained my status and what comes next. I’m impressed with the care every time I’m in the building.

Apr 18, 2026
The atmosphere of the whole place and everyone that I came in contact with was excellent. I was very nervous and afraid, but by the end of my visit I was calm and relaxed. I called my brother he said my voice sounded happy. The Dr explained everything in a way that a lay person could understand. He didn't rush in and rush out, over all I would recommend you to everyone.

Apr 17, 2026
Sweet sensitive and understanding staff. Thank you.

Apr 17, 2026
The Dr spends time with you, never in a rush ❤️

Apr 17, 2026
Love Dr. Gusani, Billie Ann, and administration staff. All so kind and concerned.

Apr 17, 2026
Everyone is so pleasant and understanding. I always feel I am getting the best care.

Apr 16, 2026
My doctors and office personals were very helpful and professional

Apr 15, 2026
From 1st visit after being diagnosed with breast cancer. Everyone is friendly, kind and caring. Always upbeat and encouraging. I'm very pleased with my medical staff. This is an awesome place to go when you're sick.

Apr 15, 2026
On time appointments and very friendly staff

Apr 14, 2026
The staff and doctors are simply amazing and make sure you know exactly what care you need

Apr 14, 2026
The efficiency checking in. The doctor spent a lot of time with us.

Apr 14, 2026
Everyone was patient with me. Showed compassion and was very thorough explaining my diagnosis.

Apr 13, 2026
Staff is efficient, professional but also very friendly and understanding. Always sets me at ease.

Apr 11, 2026
My surgeon is extremely skilled and has support team was excellent

Apr 10, 2026
From moment I walked into lobby until I left everyone was polite and professional. I felt cared for, genuinely. Specifically Dr C & his team listened to me, asked insightful questions so I was totally satisfied with this referral and what will be the surgery on my arm later this month. I have complete confidence that my finding this and getting it checked out has brought me to the right place at the right time to take care of it.

Apr 10, 2026

Apr 10, 2026
Everyone I interacted with was kind and compassionate. I never felt rushed or not heard. It made me feel at ease and helped ease my nerves.

Apr 10, 2026
I feel like I’m the only patient when I see my doctors. I have a good support system with the medical team at Baptist / MDA.

Apr 10, 2026
The entire process is timely, professional, and caring. You are always welcomed by each team member with honest inquiries as to how your feeling that day and any changes since your last visit. You get constant eye contact - they're not asking to just check a box. The test results are explained in a step by step manner answering any questions without feeling rushed. All questions are important questions here even if they might seem trivial or unrelated to others. The "where do we go from here' step is done in a way that the patient feels that the issues are being considered from all angles and the path moving forward is the best one. MDA puts their patients and their family first.

Apr 9, 2026
very comprehensive and caring team

Apr 9, 2026
The staff had a caring attitude and all were very helpful.

Apr 8, 2026
The staff on 5th floor is truly amazing for surgical oncology. From the check in desk to the actual appointment I can say that even Mayo doesn’t do all that they did. Friendly and make you feel at home.

Apr 7, 2026
Very well organized and professional. Doing the best to help in a difficult situation.

Apr 7, 2026
Cancer was identified and removed. They have followed up closely since then and there has been no recurrance.

Apr 6, 2026

Apr 5, 2026
Awesomely focused, attentive and compassionate

Apr 4, 2026
My surgeon and his team are very competent and caring. They were very thorough with my situation, surgery and healing process.

Apr 4, 2026
Dr. Gusani is very thorough and I feel very comfortable having him do my gall bladder surgery.

Apr 4, 2026
timely and considerate as always

Apr 3, 2026
Very knowledgeable and personable.

Apr 3, 2026
Everyone nice!

Apr 3, 2026
From the time I arrived until the time I left… Nothing but A1 service

Apr 3, 2026
Professional, courteous and listened to the patient. Thorough and complete discussion answering all my questions and concerns. Very likable people.

Apr 3, 2026
Everyone is very kind. Appointments run on time. I feel all my care givers really do care. Also they didn’t laugh at my questions

Apr 3, 2026
Always professional and caring.

Apr 3, 2026
excellent care always given by Krista. She explained everything about the care and procedures that I would receive. She answered any questions I had.

Apr 3, 2026
Very professional staff.

Apr 2, 2026
They took great care of me.

Apr 2, 2026
Thanks to all of you who helped me with the process of getting my healthcare.

Apr 1, 2026
Very thorough surgeon. Organized care made for a very smooth surgical experience. The whole team worked together to create a positive experience.