Nancy Phillips, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 13, 2026

Although it was a stressful time, I was treated with calm professionalism and kindness. Explanations were clearly provided and options were offered. Appointments were set up and that really helped with follow up care.

Sep 13, 2026

Wonderful

Sep 12, 2026

So clean and staff friendly!

Sep 10, 2026

The kindness and genuine care was greatly appreciated. I felt heard and all of my questions/concerns were addressed.

Sep 4, 2026

Appointments are always prompt. Everyone that I had contact with was friendly and professional. I received compassionate and thorough care.

Sep 2, 2026

Everyone that I encountered at Baptist Clay made me feel comfortable and seen. Everyone took their time with me and was not rushing. I had a great experience and will recommend them to anyone needing their services going forward. I look forward to the relationship I will build at Baptist Clay for my care.

Sep 2, 2026

very professional.

Aug 27, 2026

Warm and friendly staff. How knowledgeable the nurses and doctors are. It was easy to forget I was there for cancer procedure.

Aug 27, 2026

Kind, professional people

Aug 26, 2026

Love how they were understanding and made me feel ok with my diagnosis. How they gave encouragement. Entire staff was friendly and encouraging.

Aug 26, 2026

The staff and Doctors are willing to help and answer any questions you may have.

Aug 20, 2026

Everybody was very friendly & kind.

Aug 15, 2026

Entire process..

Aug 15, 2026

All the physicians are very comforting and supportive. Their knowledge is appreciated! I always feel comfortable and heard!

Aug 13, 2026

personality s of employees

Jul 31, 2026

They have always been top notch to me at Baptist Clay. The staff answers all my questions, they are pleasant and efficient.

Jul 29, 2026

Everyone there from check in to check out to the doctor were awesome praise God my report turned out negtive. But i am sure those that are going through treatment are very well taking care of. VERY CARING STAFF thank you for all you do for us😇

Jul 29, 2026

Very thorough

Jul 25, 2026

They are always compassionate and caring here, from check in to check out. They listen and explain anything you need clarification on. They are the best!

Jul 24, 2026

Satisfied

Jul 23, 2026

Always kind, professional.

Jul 23, 2026

Doctor and staffs are very friendly and facility is very clean and nice atmosphere

Jul 22, 2026

From check in to check out every team member is kind, compassionate, polite, professional and personable. I love the efficiency of appointments, scheduling, vitals and more!. From all the physicians to truly act like you are a person and make sure we know they are here for us. I love the nurses who remember my name to greet with warmth, a smile, or just take the time to small talk or engage me in whatever mood I display. Every member is perceptive, aware, well uniformed, clean and intelligent!!

Jul 20, 2026

Full attention, explained examination procedure, set 6 month follow up.

Jul 16, 2026

Everyone is so pleasant and treat you so special.

Jul 8, 2026

Very caring and compassionate staff….clean, organized, professional place.

Jun 18, 2026

The Dr and associates take isthe time to explain what's the problem and come up with a solution.

Jun 17, 2026

It was fantastic

Jun 11, 2026

The staff was timely and polite

Jun 10, 2026

Everything

Jun 10, 2026

Awesome place...

Jun 6, 2026

Seamless, courteous answers to my questions in an unhurried manner.

May 31, 2026

Compassionate, caring, attentive, knowledgeable, respectful staff. Would recommend to everyone!

May 28, 2026

very professional and curious. I felt very well taken care of.

May 27, 2026

Everyone was very nice to talk to. They show that they care about you.

May 14, 2026

From customer service, nurse to the doctor professional. My doctor listened to me

May 14, 2026

The doctors and staff at MD Anderson don't ever make me feel rushed and take the needed time to answer any questions and address any concerns.

May 6, 2026

Courteous and caring.

Apr 29, 2026

From the receptionist to the oncologist, everyone I encountered there was helpful, kind, and compassionate. The facility itself is bright, clean, cheerful and parking is plentiful.

Apr 29, 2026

My visit was completed in a reasonable time. No long wait to be seen. Nurse Practitioner was courteous and very thorough.

Apr 23, 2026

Very efficient and professional. Took care of my problem in a timely manner.

Apr 15, 2026

From 1st visit after being diagnosed with breast cancer. Everyone is friendly, kind and caring. Always upbeat and encouraging. I'm very pleased with my medical staff. This is an awesome place to go when you're sick.

Apr 15, 2026

On time appointments and very friendly staff

Apr 13, 2026

Staff is efficient, professional but also very friendly and understanding. Always sets me at ease.

Apr 9, 2026

very comprehensive and caring team

Apr 9, 2026

The staff had a caring attitude and all were very helpful.

Apr 3, 2026

Everyone is very kind. Appointments run on time. I feel all my care givers really do care. Also they didn’t laugh at my questions

Apr 3, 2026

Always professional and caring.

Apr 2, 2026

They took great care of me.

Apr 1, 2026

Very thorough surgeon. Organized care made for a very smooth surgical experience. The whole team worked together to create a positive experience.