Nancy Phillips, APRN

Advanced Practice Registered Nurse

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

290 verified ratings

290 Ratings, 160 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 10, 2026
Friendly staff and informed information about my care.

Mar 5, 2026
From my initial diagnosis, MD Anderson doctors and team members have treated me with compassion and respect. Every appointment feels like a visit with friends rather than a doctor's appointment. There is nothing special about my situation that would set me apart from all the other women who have to walk this path, so I know that every patient receives the same thoughtful and caring attention that I have received. The only good thing about having breast cancer is MD Anderson!

Feb 26, 2026
I’m almost a year into this and all the staff on the entire breast cancer floor have been so kind and supportive every step of the way.

Feb 25, 2026
Everyone was very kind and helpful

Feb 25, 2026
Very attentive and respectful. Very thorough in making sure my health was top priority.

Feb 19, 2026
On time courteous, caring professionals.

Feb 18, 2026
The entire staff is awesome. They explain everything thoroughly. Answer all your questions and keep it stress free. Love it here.

Feb 5, 2026
Great communication

Feb 4, 2026
I felt heard.

Jan 22, 2026
Oncology doctors, nurses, staff were all caring, results were communicated with sense of urgency.

Jan 21, 2026
100%,

Jan 18, 2026
All of the staff - from the front desk clerks, through the medical professionals and the check-out associates - are extremely personable.

Jan 18, 2026
Treated with respect, friendly, courteous, considerate, caring.

Jan 17, 2026
I liked the fact that the persons that were there to assist me, they were very friendly and helpful.

Jan 15, 2026
Clean facility. Staff is nice and organized. Appointments are on time. Well pleased with my time there.

Jan 14, 2026
My provider listens and offers options that might work better for me.

Jan 8, 2026
The entire staff at MD Anderson has exceeded every expectation I had. Their gentleness, compassion, care, professionalism, knowledge, everything has been just amazing.

Jan 4, 2026
Happy

Dec 18, 2025
Everyone is friendly, efficient

Dec 13, 2025
I like my doctors’ professionalism and caring for my cancer treatment.

Dec 11, 2025
VERY ATTENTIVE TO PATIENT. A CARING ATTITUDE.

Dec 11, 2025
Thorough and kind

Dec 10, 2025
everything

Dec 4, 2025
Everyone is wonderful! Check-in is quick and easy. Friendly receptionist. Nurse that takes all stats is very friendly and reassuring. The doctors and APRNs are all wonderful!!

Dec 3, 2025
I was made to feel special.

Dec 2, 2025
Pleasant friendly people but highly professional.

Nov 22, 2025
Being diagnosed with cancer is terrifying, and I’m deeply grateful for the calm confidence and steady reassurance my surgeon gave me. It has made an overwhelming situation feel manageable.

Nov 22, 2025
Everyone is very friendly,knowledgeable and caring

Nov 19, 2025
I was so impressed that Nancy Phillips reviewed all the reports sent for UF Health image and basically recapped my diagnosis. She then asked me additional questions and any other details I wanted to add. She was great in explaining the next steps so I could understand the process, especially because I have a prior cancer history with Breast cancer, leukemia and a bone marrow transplant.

Nov 15, 2025
Everyone is so friendly and helpful and interested in your care!

Nov 13, 2025
Professional and efficient. Very courteous and kind as well.

Nov 12, 2025
Kind and compassionate

Nov 8, 2025
Excellent caring Dr.’s and staff. The care I received there was absolutely amazing.

Nov 5, 2025
All the staff are very nice and friendly and don’t have to wait long to get seen!!!

Nov 1, 2025
Kind and caring staff and nurses!

Nov 1, 2025
Everything Customer Service Doctor

Oct 31, 2025
They are very knowledgeable and responsive to my needs.

Oct 30, 2025
Staff are knowledgeable and patient.

Oct 23, 2025
Always friendly staff. Thorough explanations and quality time.

Oct 16, 2025
Professional and knowledgeable

Oct 11, 2025
Courteous. Encouraging.

Oct 10, 2025
Pleasant, professional & clean place to go to & be in. Cancer is scary, but the kind people there make it a little easier.

Oct 9, 2025
Clean friendly office and staff

Oct 8, 2025
Very caring staff

Oct 7, 2025
Very good care.

Oct 5, 2025
Personable

Oct 4, 2025
The organization of the whole process and how kind everyone is. Very thorough care.

Oct 2, 2025
They have been helpful at explaining the details of my situation and Options.

Oct 1, 2025
Friendly, helpful people. Active listening.

Sep 25, 2025
The staff is always professional and compassionate.