Nancy Phillips, APRN

Advanced Practice Registered Nurse

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

5.0 out of 5

320 verified ratings

320 Ratings, 184 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 18, 2026
The Dr and associates take isthe time to explain what's the problem and come up with a solution.

Jun 17, 2026
It was fantastic

Jun 11, 2026
The staff was timely and polite

Jun 10, 2026
Everything

Jun 10, 2026
Awesome place...

Jun 6, 2026
Seamless, courteous answers to my questions in an unhurried manner.

May 31, 2026
Compassionate, caring, attentive, knowledgeable, respectful staff. Would recommend to everyone!

May 28, 2026
very professional and curious. I felt very well taken care of.

May 27, 2026
Everyone was very nice to talk to. They show that they care about you.

May 14, 2026
From customer service, nurse to the doctor professional. My doctor listened to me

May 14, 2026
The doctors and staff at MD Anderson don't ever make me feel rushed and take the needed time to answer any questions and address any concerns.

May 6, 2026
Courteous and caring.

Apr 29, 2026
From the receptionist to the oncologist, everyone I encountered there was helpful, kind, and compassionate. The facility itself is bright, clean, cheerful and parking is plentiful.

Apr 29, 2026
My visit was completed in a reasonable time. No long wait to be seen. Nurse Practitioner was courteous and very thorough.

Apr 23, 2026
Very efficient and professional. Took care of my problem in a timely manner.

Apr 15, 2026
From 1st visit after being diagnosed with breast cancer. Everyone is friendly, kind and caring. Always upbeat and encouraging. I'm very pleased with my medical staff. This is an awesome place to go when you're sick.

Apr 15, 2026
On time appointments and very friendly staff

Apr 13, 2026
Staff is efficient, professional but also very friendly and understanding. Always sets me at ease.

Apr 9, 2026
very comprehensive and caring team

Apr 9, 2026
The staff had a caring attitude and all were very helpful.

Apr 3, 2026
Everyone is very kind. Appointments run on time. I feel all my care givers really do care. Also they didn’t laugh at my questions

Apr 3, 2026
Always professional and caring.

Apr 2, 2026
They took great care of me.

Apr 1, 2026
Very thorough surgeon. Organized care made for a very smooth surgical experience. The whole team worked together to create a positive experience.

Mar 10, 2026
Friendly staff and informed information about my care.

Mar 5, 2026
From my initial diagnosis, MD Anderson doctors and team members have treated me with compassion and respect. Every appointment feels like a visit with friends rather than a doctor's appointment. There is nothing special about my situation that would set me apart from all the other women who have to walk this path, so I know that every patient receives the same thoughtful and caring attention that I have received. The only good thing about having breast cancer is MD Anderson!

Feb 26, 2026
I’m almost a year into this and all the staff on the entire breast cancer floor have been so kind and supportive every step of the way.

Feb 25, 2026
Everyone was very kind and helpful

Feb 25, 2026
Very attentive and respectful. Very thorough in making sure my health was top priority.

Feb 19, 2026
On time courteous, caring professionals.

Feb 18, 2026
The entire staff is awesome. They explain everything thoroughly. Answer all your questions and keep it stress free. Love it here.

Feb 5, 2026
Great communication

Feb 4, 2026
I felt heard.

Jan 22, 2026
Oncology doctors, nurses, staff were all caring, results were communicated with sense of urgency.

Jan 21, 2026
100%,

Jan 18, 2026
All of the staff - from the front desk clerks, through the medical professionals and the check-out associates - are extremely personable.

Jan 18, 2026
Treated with respect, friendly, courteous, considerate, caring.

Jan 17, 2026
I liked the fact that the persons that were there to assist me, they were very friendly and helpful.

Jan 15, 2026
Clean facility. Staff is nice and organized. Appointments are on time. Well pleased with my time there.

Jan 14, 2026
My provider listens and offers options that might work better for me.

Jan 8, 2026
The entire staff at MD Anderson has exceeded every expectation I had. Their gentleness, compassion, care, professionalism, knowledge, everything has been just amazing.

Jan 4, 2026
Happy

Dec 18, 2025
Everyone is friendly, efficient

Dec 13, 2025
I like my doctors’ professionalism and caring for my cancer treatment.

Dec 11, 2025
VERY ATTENTIVE TO PATIENT. A CARING ATTITUDE.

Dec 11, 2025
Thorough and kind

Dec 10, 2025
everything

Dec 4, 2025
Everyone is wonderful! Check-in is quick and easy. Friendly receptionist. Nurse that takes all stats is very friendly and reassuring. The doctors and APRNs are all wonderful!!

Dec 3, 2025
I was made to feel special.

Dec 2, 2025
Pleasant friendly people but highly professional.