Niraj Gusani, MD, FACS

Hepatobiliary Surgery, Surgical Oncology

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

688 verified ratings

688 Ratings, 384 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 5, 2025
Great service.

Jan 25, 2025
The people. Everyone from the receptionists to Dr. Gusani. Just an awesome team.

Jan 18, 2025
The staff is fantastic.From entrance to discharge,I was given the best care.

Jan 15, 2025
Direction of a diagnosis has been made a top priority and developing a plan to get to that diagnosis. Planning for further test to get done swiftly and efficiently is essential

Jan 15, 2025
The smiles you get when you walk in.

Jan 12, 2025
Well taking care all around very pleased thank you

Jan 11, 2025
My team gathered and I felt properly cared for with a coordinated and through treatment plan - Thank You!

Jan 8, 2025
They move fast and are helping me

Jan 4, 2025
Dr. Gusani was wonderful. He was attentive, patient, answered all our questions. He gave us a clear plan for next steps in diagnosing the health issue.

Dec 28, 2024
Everything

Dec 26, 2024
Personalized service! All teams were very helpful in explaining everything in detail.

Dec 25, 2024
It’s always the best. Has been for soon to be 2 years.

Dec 25, 2024
The doctors were both understanding and ensured complete understanding. Very professional and confidence building.

Dec 21, 2024
The Doctors and Staff are very attentive. They spend a lot of time with you and explain everything in an easy-to-understand manner. The Doctors and Staff are very skilled. I have full confidence in their abilities.

Dec 18, 2024
Caring, compassionate staff. Ontime appointments

Dec 14, 2024
Everybody was so friendly, thoughtful, and thorough. I feel like I am in good hands on this journey.

Dec 13, 2024
time management

Dec 9, 2024
They are very efficient. Answered all of my questions. Took time to make me feel that someone was looking out for me.

Dec 1, 2024
Everyone is very nice and professional and your not just a patient they treat you like a person keep up the good work

Nov 20, 2024
While it took awhile to get an appointment, once in the system everything has gone smoothly. The entire staff, from schedulers to nurses to doctors work seamlessly under one roof to make your visits efficient and productive. My access to professionals with questions about my care has been reassuring. And, of course, the standard of medical care is outstanding.

Nov 17, 2024
Professional empathetic staff. They work with you in setting appointments that fork for you.

Nov 6, 2024
Very well run facility. Doctor listened to my concerns.

Oct 30, 2024
Professional

Oct 23, 2024
I’ve only met with a financial “advocate “ and had a consultation with a surgeon and assistant regarding melanoma surgery. All seemed competent and explained the MD Anderson protocol.

Oct 23, 2024
Competent, professional, friendly, respectful

Oct 19, 2024
Came for a second opinion! Was pleased answered my questions with the latest research !!! Visit was professional, pleasant and efficient!

Oct 18, 2024
They are all so kind , very pleasent to talk to . From Yolanda to Dr. Gusani and his staff their patience helped calm me .

Oct 15, 2024
Careful planning

Oct 12, 2024
Everyone was so helpful! Great Job!

Oct 12, 2024
The staff

Oct 9, 2024
My care team make me feel like I am their only client. I don't know how they master this, understanding there are a multtude of clients they care for.

Oct 8, 2024
Very informative. They didn’t make me feel rushed. They gave me and my family time to digest the information and then ask questions.

Oct 8, 2024
My physician and nurse were very thorough and explained everything very well. All of my questions were answered and their professional demeanors were matched with warmth and respect. The only downside was the wait.

Oct 7, 2024
When entering the building, the lady that you first talked to was very nice. She instructed me to sit over in the gray chairs by the financial office. The staff that I talked to was very nice. Also, they brought me upstairs. Everyone was very nice. All the staff in the doctors office was very professional. Thank you.

Sep 30, 2024
Staff is easy to work with. They try to make appointments that help you.

Sep 21, 2024
Dr Gusani. I had COVID and he changed my apt to virtual!! So appreciative

Sep 18, 2024
Dr was very informative in explaining the results of my MRI. Explained it in terms and a vocabulary I could easily understand. Appointment was on time and the staff was very friendly and accommodating.

Sep 18, 2024
Very thorough explanations. Kind office demeanor. Excellent surgeon!

Sep 16, 2024
So friendly and informative.

Sep 16, 2024
When I checked in at the central reception desk on the first floor the receptionist was singing Happy Birthday to the patient ahead of me on his special day. And she had a great voice! Next Yolanda [last name], Patient Financial Advocate, took me to her office to review insurance and take a review of systems. She was friendly, professional and reassuring. Yolanda then escorted me up the elevator to Dr. Gusani's office which made the entire new patient check-in process seamless. She is a pro. These 2 employees set a calm, competent tone for my 1st visit to BMDA and should be commended. Dr. Gusani and his staff were also excellent. Dr. Gusani was professional, knowledgeable, to the point and answered all my questions. I am happy to be under his care. I would also like to commend Adrienne [last name] RN, Lead New Patient Access Coordinator, for returning my initial call and facilitating my appointment. She understood my concern about a melanoma diagnosis and was a pleasure to deal with. Thank you to all

Sep 11, 2024
Everything was perfect.

Sep 11, 2024
Professional and friendly.

Sep 4, 2024
Short wait for the appointment, complete care from check in to triage, to nurse navigator, to the surgeon???s evaluation. The explanation of the diagnosis and surgical recommendation was comprehensive and appreciated.

Sep 4, 2024
You all are just the best.

Sep 4, 2024
They were very professional.

Sep 4, 2024
Doctors and staff

Aug 28, 2024
Dr. Gusani and staff are kind, caring, patient people. Atmosphere of clinic is quiet and calming. Dr. Gusani listens. He asks the patient relevant questions and gives clear answers.

Aug 24, 2024
Excellent personal care

Aug 22, 2024
Staff and doctors are professional, punctual and filled with knowledge.

Aug 21, 2024
The staff and doctors have been terrific.