Jacksonville- Hematology Clinic

4.9 out of 5

8,782 verified ratings

8,782 Ratings, 5,226 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026

Jun 28, 2026
Professional courteous staff

Jun 28, 2026
My PA is very detailed oriented and listens to what I have to say. That is not always the case in some medical offices.

Jun 28, 2026
They always provide me with excellent care, the staff and everyone else

Jun 28, 2026
How he treats me has a patient, and my family.

Jun 27, 2026
Personalized ,caring and competent.

Jun 27, 2026
Easy-peasy, and everyone is always so nice!

Jun 27, 2026

Jun 27, 2026
It is nice to have and MD Anderson so close to my home. I greatly appreciate the stafff.

Jun 27, 2026
Employees are kind, respectful and good at their jobs! Excellent care

Jun 27, 2026
They are friendly and helpful here.

Jun 27, 2026
Susanna Shepard and the rest of the staff are always top tier. They are very professional and they take the time to listen and really put me at ease with anything related. The office is always so clean and they are very timely.

Jun 26, 2026
My care was very thorough, my doctor took the time to listen & answer all the questions I had, it was a great visit!

Jun 26, 2026
Everyone was polite, efficient and warm.

Jun 26, 2026
Very knowledgeable, patient, and kind!

Jun 25, 2026
Very smooth and pleasant.

Jun 25, 2026
Personable staff. Great physician who explains tests and outlines a treatment plan.

Jun 25, 2026
Excellent care and staff

Jun 25, 2026
Staff very efficient and well trained.

Jun 25, 2026
Dr Antunez is very professional and explains issues and proposes very well! Fantastic bed-side manner! The entire staff was great and extremely helpful! A+++

Jun 25, 2026
Loved all staff!

Jun 25, 2026
Superlative in every way- kind considerate professional doctor and staff; efficient handling of registration and patient care; beautiful facility and comfortable surroundings. At every step during my appointment I felt as though everything was being handled with the utmost care and sensitivity to alleviate the patient's anxiety. And when leaving, I better understood why there was a redline through the word cancer on the MD Anderson Cancer Center building signage. The care and concern within is palpable.

Jun 24, 2026
My physician and associated PA are providing responsive, compassionate and overall excellent care. Seen on time and adequate time for ALL questions to be answered. Intake/visit prep staff excellent Registration process easy Communications excellent Facility is attractive

Jun 24, 2026
The Dr was very knowledgeable and explained the process to me throughly

Jun 24, 2026
Dr. Paschal is professional, caring, and a great listener. .She explained my mom's blood work to me, and she gave me specific instruction on making sure my mom take the medication that she prescribed..

Jun 24, 2026
The Professionalism and tender care to the patients

Jun 24, 2026
kindness and respect to parients

Jun 24, 2026
Friendly, attentive staff, parking great, service quick and thorough.

Jun 24, 2026
Professional, caring and helpful!

Jun 24, 2026
Team was very caring, very informative, made sure all my questions were answered and provided means of contact if I had any additional questions afterwards.

Jun 24, 2026

Jun 24, 2026
Great Dr. He informed me very well of everything, and he spent a lot of time with me.

Jun 24, 2026
Prompt, clean, caring. Everyone is so helpful and 🚫 ce. Very knowledgeable

Jun 23, 2026

Jun 23, 2026
Dr paschal was very patient knowledgeable and efficient..explained everything in a way we could understand..the nursing assistant was the best in her job she made us feel very comfortable

Jun 23, 2026
It was quick and informative.

Jun 23, 2026
Knowledgeable and professional Doctors and staff.

Jun 23, 2026
Very knowledgeable

Jun 23, 2026
My whole visit was absolutely amazing!

Jun 23, 2026
PROFESSIONAL AND KNOWLEDGABLE, ANSWERED ALL QUESTIONS

Jun 23, 2026
It was fast!

Jun 23, 2026
Excellent Employes Short Wait Times

Jun 23, 2026
On time, friendly, competent.

Jun 22, 2026
Prompt and reviewed my bloodwork thoroughly.

Jun 22, 2026
Everyone on staff there is just lovely. from the check in, to vitals, to the nurses each person is wonderful to interact with. I would highly recommend anyone to come to this office and see this staff.

Jun 22, 2026
The experience I had with the PA in hematology was excellent. She provided clear, thorough explanations and helped me to understand my results in a way that finally made sense to me. I felt that I was listened to, respected, and genuinely supported throughout the appointment. Her professionalism, compassion, and depth of knowledge gave me a lot of confidence in my care. I truly appreciate the time she took and the quality of information I received.

Jun 21, 2026
Friendliness of staff, as well as professionalism, and taking the time to answer my questions.

Jun 21, 2026
Always on point

Jun 21, 2026
Facility was clean and all staff was professional and personal. Everything was fully explained regarding my progress and medication.

Jun 21, 2026
Everyone is so NICE and pleasant to work with and to talk to.