Jacksonville- Head and Neck Clinic
4.9 out of 5
3,544 verified ratings
3,544 Ratings, 2,198 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 22, 2025
Faisal Ahmad, MD, FACS
The best Dr. Ahmad has been great in treating my neck cancer. Best wishs in his new promotion in Houston, Tx….
Nov 22, 2025
Everything!
Nov 22, 2025
Dr and staff
Nov 21, 2025
My ultrasound was clear so you sent a PA to see me and deliver the news. I believe her name was Allison but anyway I had a 9:45 appointment on Thursday.she was great.
Nov 21, 2025
The entire experience exceeded my expectations. Staff from initial appointment through recovery and post operations visit were caring and pleasant to be around.
Nov 21, 2025
Professional, caring, listens
Nov 21, 2025
Very caring and always nice and on time
Nov 21, 2025
Dr Smith is the best.
Nov 21, 2025
Always professional, knowledgeable. with great care.
Nov 20, 2025
Dr Smith and his team are amazing and have great compassion during treatment. Dr Smith is great communicator. Calls and reviews each procedure over the phone. Takes the time to explain procedure. Applies the needles for pain. Kind, caring. Very detailed. Brings hope that the result will be a good outcome.
Nov 20, 2025
The process was so well coordinated and every person I interacted with was kind and professional.
Nov 20, 2025
It was quick and informative. I received news that I would be scoped about once per year between my two Oncology Physicians. I believe my appointment was @ 08:30. I was eating breakfast at Hardee's by 09:30.
Nov 19, 2025
Friendly, knowledgeable and efficient.
Nov 17, 2025
PA reviewed my lab work prior to my visit, saw me at my appointed time, and concluded our visit after sharing her observations with me!
Nov 16, 2025
I love the professionalism, and the care that I always receive.
Nov 15, 2025
So very organized, and felt like they truly cared about me.
Nov 15, 2025
I was impressed at the quality of the employees.
Nov 14, 2025
The entire team was informative. Dr. Mayland took time to discuss things. There was timely handling and availability of test scheduling and results.
Nov 14, 2025
They treated the patient professionally.
Nov 14, 2025
follow up cat scan and advisory session
very professional
Nov 13, 2025
Staff and Doctor were informative, friendly and professional. During my procedure, the Doctor made sure I was comfortable and without pain.
Nov 13, 2025
Very efficient and nice. The wait wasn’t too long.
Nov 13, 2025
The doctors and staff at MD Anderson Jacksonville are the best. I have had great Care there. The focus is on the patient. I would highly recommend MD Anderson and have recommended MD Anderson to everyone.!
Nov 12, 2025
The warm and personal feeling you get from every appointment
Nov 9, 2025
The staff.
Nov 8, 2025
Dr Smith was very clear when explaining my condition and he answered all my questions, I am very satisfied with the medical care I received.
Nov 6, 2025
Friendly, very professional, took their time to explain each step.
Nov 6, 2025
The whole day !
Nov 6, 2025
Honest, to the point information about my Diagnosis.
Nov 5, 2025
Dr. Ahmad is truly the best. He was professional, had a great bedside manner, fully explained everything and developed a great plan going forward. I truly appreciate him for his exceptional care and professionalism. His team was so friendly and helped ease my stress. I highly recommend him.
Nov 3, 2025
Staff is incredible and Dr. Ahmad is just the best. Wish him well on his move to Houston MDA - he will be missed!
Nov 2, 2025
Great surgeon. Thorough and detailed.
Nov 2, 2025
Dr Ahmad saved my life, that was 2.6 years ago. Myself and my family will always be grateful.A wonderful doctor and his staff.
Nov 1, 2025
Thorough caring.. helpful . The best!!
Nov 1, 2025
Politeness and professionalism
Oct 31, 2025
Very professional services that genetated detailed results about my condition. Thank you.
Oct 31, 2025
Professional, courteous, caring.
Oct 31, 2025
Punctual and thorough.
Oct 31, 2025
Friendly and knowledgeable staff.
Oct 31, 2025
Personal and cutting edge
Oct 31, 2025
The people seam to care and in today’s world that can be hard to find
Oct 31, 2025
Very upbeat efficeint staff
Oct 30, 2025
Everyone was very friendly and very professional. The facility was spotless and clean. I felt like I was in good hands with the staff.
Oct 30, 2025
Competent and efficient
Oct 30, 2025
Very nice and very professional.
Oct 29, 2025
[full name], MD and Elizabeth Gallo, PA-C, are a wonderful healthcare team that is treating me for and, hopefully, enabling me to survive a very challenging ailment that baffled quite a few healthcare professionals. I will be eternally grateful for all they and the staff of the Baptist Hospital system have done for me.
Oct 29, 2025
Excellent providers.
Oct 29, 2025
everybody was helpful and I feel I got very good care
Oct 26, 2025
Everything... very personal attention to my situation.
Oct 25, 2025
Building is easy to navigate, clean and well maintained. The staff are kind and responsive. It is a really well run facility.