Jacksonville- Head and Neck Clinic

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4.9 out of 5

2,608 verified ratings

2,608 Ratings, 1602 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 2, 2025
Very professional

Jan 26, 2025
Everyone is very professional, caring & helpful. All work as a team. Everyone takes time to listen & answer all questions

Jan 26, 2025
Evverything

Jan 26, 2025
Quality of care and professionalism.

Jan 26, 2025
Doctor and nurses are fabulous. They definitely care about their patients!

Jan 25, 2025
The courtesy of all the staff. They took care of me like I was a family member.

Jan 25, 2025
Dr. Mayland and her team were the best I could ever have hoped for. Brilliant, friendly, pragmatic, comprehensive descriptions of options/procedures - I can't say enough positive things about them. It was a long and scary diagnosis and resolution but they were supportive and professional all the way. Erica Mayland is a Goddess.

Jan 25, 2025
Everything. I can't remember getting better care any where. They are efficient, on time, and Dr. Mayland is super.

Jan 25, 2025
Excellent care!

Jan 25, 2025
Dr. Smith did a great job!

Jan 24, 2025
All Drs and staff were very professional

Jan 24, 2025
You guys are a game changer. So professional

Jan 22, 2025
The professionalism among the staff.

Jan 21, 2025
Appointment was on time - Dr was friendly, quick and efficiant

Jan 20, 2025
Dr. Smith and the staff were wonderful, kind, professional and patient. They put me at ease and did not rush me through the procedure. Kindness and smiles were everywhere. That's what we all need.

Jan 20, 2025
Dr Smith was excellent. He was very knowledgeable, professional and personable. He took time to explain everything concerning my condition and answered all of my questions without making me feel rushed. This was my first visit to MD Anderson. The facility is very nice and has a calming atmosphere. Every staff member I encountered was kind and helpful.

Jan 20, 2025
This is a well oiled machine with PERFECT care and the most qualified physician team to care for you during times of uncertainty.

Jan 19, 2025
The Best staff and Drs. In the Country

Jan 19, 2025
Efficient caring

Jan 18, 2025
Happy friendly care

Jan 18, 2025
Dr. Smith and his staff did a great job in removing my melanoma. I am very pleased with the care and attention to details from MD Anderson’s facility and highly recommend them for any medical care needs.

Jan 18, 2025
Dr. Smith and his staff and amazing. So nice and helpful.

Jan 18, 2025
Doctor mayland is amazing, kind, professional and great, lol. I would recommend her to anyone.

Jan 18, 2025
Very professional, very knowledgeable, and very friendly.

Jan 18, 2025
Had an appointment and things were handled wee!

Jan 18, 2025
The staff is wonderful! I live that they prioritize you time and care. The doctor listened to my concerns, examined me, and explained my options as well as the risks involved and next steps depending on my decision. It was one of the quickest, most informative visits I've ever had.

Jan 17, 2025
Dr Mayland is very good II feel very much in good hands with her.

Jan 17, 2025
The Doctors and supporting staff are highly skilled. All questions were answered thoroughly.

Jan 17, 2025
Very professional, friendly, really show you that they care !!!

Jan 17, 2025
Very prompt and helpful care. I felt well taken care of. I enjoyed all interactions with staff and providers

Jan 17, 2025
They are consummate professionals. They care about their patients and they follow up on their promises.

Jan 17, 2025
I am always treated with professionism, empathy, and respect.

Jan 17, 2025
The people are great

Jan 16, 2025
The surgeon, Dr. Ahmad was terrific, as were his P.A. And all P.A. at hospital.

Jan 16, 2025
Excellent experience! Thank you

Jan 15, 2025
Friendly knowledgeable people

Jan 14, 2025
Everything !!! Dr Blaine Smith and his team have taken excellent care of us !!

Jan 12, 2025
Excellent and friend care from surgeon,

Jan 12, 2025
Good as always

Jan 11, 2025
Everyone was personal and professional

Jan 11, 2025
I was early for my appointment. I believe I was in the exam chair less than 20 minutes. I was also informed about my sinus porblem from my head scan, that is not related to my cancer. I have known about my sinus since the 1970's. The recommendation was a consult to an ENT Specialist. I chose to see the specialist. I was also told about the lab order and I was able to have that sone before I left the building, which saved me a return trip.

Jan 11, 2025
Facility- professionalism of doctors nurses techs and support staff- communication seamlessI felt truly cared for and about.

Jan 11, 2025
The people, all the people that work there are wonderful.

Jan 11, 2025
Doctor care and respect

Jan 11, 2025
very professional made me feel very comfortable

Jan 10, 2025
I was treated with great care and respect from the entire staff! It was a very good experience!

Jan 10, 2025
Knowledge, efficient, and kind!

Jan 10, 2025
Doctor complete attention to me, and explanation of procedure

Jan 10, 2025
The feed back and answering of my questions

Jan 9, 2025
The examination was thorough and painless. The clinician asked thoughtful questions about my tongue, throat and neck, as well as my overall condition. She listened carefully to my concerns and questions.

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