Jacksonville- Head and Neck Clinic
4.9 out of 5
3,179 verified ratings
3,179 Ratings, 1977 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Faisal Ahmad, MD, FACS
People
Jul 27, 2025
The Best. Personable, caring, professional, Excellent care for a patient.
Thank you,
Sincerely.
Jul 27, 2025
Timely, professional, courteous and friendly too!
Jul 27, 2025
Simply the best medical care you can get.
Jul 26, 2025
The care is well coordinated and moves easily from one stage to another. Each caregiver introduces themselves and makes me feel welcome. I feel like my case is personal and individual to the team every step of the way.
Jul 26, 2025
Very friendly and took time to explain things
Jul 25, 2025
Dr Mayland and her team are the best
Jul 25, 2025
The people are all wonderful!
Jul 25, 2025
Knowledgeable and friendly provider.
Jul 25, 2025
everyone is nice and positive
Jul 25, 2025
Dr Smith and other in his group are great.
Jul 24, 2025
Everyone is very qualified and polite
Jul 24, 2025
Straight forward answers and a plan to move forward. This is not just a one on one situation. A whole team shows up to make sure that all questions are covered. I feel more secure knowing that a whole group of people are concentrating on my problems.
Jul 22, 2025
I love the professionalism and ease of check in.
Jul 21, 2025
Professional, courteous and very friendly staff.
Jul 20, 2025
Staff, PA and Dr. Ahmad were all very wonderful and friendly.
Jul 20, 2025
Fast friendly care and support
Jul 19, 2025
Friendly, professional and caring- what else could you ask for?
Jul 18, 2025
Dr Mayland,
She was absolutely amazing, brilliant patient, and compassionate along with her staff
Which put me at ease
Jul 18, 2025
All staff was thorough and caring.
Jul 18, 2025
The entire facility is clean and well maintained. The people are courteous. I was attended to quickly and the staff were knowledgeable and forthcoming with info on my case.
Jul 17, 2025
Everythong
Jul 17, 2025
Staff is super friendly and excellent with what they do.
Jul 14, 2025
Dr Mayland actually listens to her patience's needs, not only physically but mentally. I love that.
Jul 13, 2025
Dr. Ahmad is the best!
Jul 13, 2025
Employees and especially Dr. Ahmad…gentle…caring…
Jul 12, 2025
The D.G. Anderson cancer team I had was excellent - from Doctors Ahmad, [last name] and PA Courtney [last name], along with all the techs and even the front desk staff handled everything I needed with professionalism and knowledge and caring second to none. It was long, rough but in the end well worth it as they gave me a cancer free verdict and I will continue to follow their instructions and guidance in the years ahead - your facility should be proud and happy to have each and every one of them!!!
I would also say the same for Doctor [full name] and his team who are treating me for a bladder cancer problem and last year removed a cancerous left kidney - the result of those procedures is also excellent and highly appreciated - I have high praise for both teams and D.G. Anderson!!!
Jul 12, 2025
Dr.Mayland's team is awesome
Jul 11, 2025
Attentive, great caring staff, amazing doctors and oh so caring radiologist! Love this place! And the view and facilities is like no other!!!
Jul 11, 2025
Caring, kind, and efficient doctor and staff.
Jul 10, 2025
Extremely courteous, informative and easy to understand.
Jul 10, 2025
Everyone I encountered was nice, understanding, and supportive to me. I felt as if I was the only patient, not like I was just another number to be served. Not happy to be in this position, but love the care and concern I receive from everyone.
Jul 10, 2025
Dr Smith and his team are amazing! Aaron was quick to respond to all my questions during my journey.
Jul 10, 2025
Excellent care
Jul 10, 2025
Friendly prompt visits, clear information given and questions answered thoughtfully.
Jul 9, 2025
Dr Ahmad is a great practitioner. I feel very comfortable with him and am happy with staff.
Jul 7, 2025
Dr Smith was very informative and very caring.
Jul 6, 2025
The entire staff was so kind.
Jul 5, 2025
Very caring and professional during the multiple visits and the two surgeries.
Jul 5, 2025
Treated very well.
Jul 5, 2025
All of the staff was very friendly
Jul 5, 2025
Very impressed with doctor and staff. All seemed to be very caring, compassionate people.
Jul 5, 2025
Dr Smith, preop and potop nurses are compassionate, professional. Thank you
Jul 4, 2025
My Dr.
Jul 4, 2025
Friendly staff
Jul 4, 2025
wonderful staff .doctor and the whole staff is compassionate ,caring and great listeners.
Jul 4, 2025
The facility is modern and has a nice view. People are helpful from the moment of arrival. The process for the first time was reasonably efficient.
Jul 3, 2025
Staff polite and welcoming. Very clean and bright environment.
Jul 3, 2025
Doc listened
Jul 3, 2025
I am very fortunate to be under the care of Dr. Ahmad. He is a highly skilled, thoughtful and compassionate physician. Thank you, Dr. Ahmad and thank you Baptist MD Anderson Cancer Center!