Jacksonville- Head and Neck Clinic
4.9 out of 5
2,905 verified ratings
2,905 Ratings, 1793 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
Blaine Smith, MD
I am always treated with compassion and professionalism.
Apr 27, 2025
Facilities are excellent.
Staff treats you with kindness, respect, and knowledge.
The doctors listen to you and respond appropriately.
Apr 25, 2025
Very Professional all round.
Apr 25, 2025
Process very fluid.
Apr 24, 2025
The friendliness and consideration of the doctor and staff. Like visiting a friend.
Apr 24, 2025
Everything and everyone very welcoming and professional and also on time.
Apr 24, 2025
Everyone is so concerned about helping.....and do it in such an amazing, caring way. Very grateful for your team.
Apr 24, 2025
Great place and personal. You know that you are getting the best care when you're there.
Apr 22, 2025
knowledgeable, kind, sincerely care & it makes you feel there is hope. When you go for an appointment the walls are devorated
Apr 21, 2025
everything
Apr 21, 2025
Very positive results!
The follow up procedure was very effective and informative
Apr 21, 2025
Very nice caring staff and Dr Ahmad is the best surgeon you can get. Perfect results and minimal scar appearance. So happy.
Apr 20, 2025
Every single person I come in contact with is kind, caring and helpful. I appreciate knowing that I am going to be well taken care of during any visit to your hospital.
Apr 20, 2025
Great listening and very good explanations of my care .
Apr 19, 2025
This was a perfect visit. From check-in with Candy to my meeting with Ann, everything went well. Professional yet relaxed interaction made it easier to digest the information I needed.
Apr 18, 2025
The doctor and his team
Apr 18, 2025
Doctor and staff are great! Great view out the window of the river.
Apr 14, 2025
Team knowledge of their job
Apr 14, 2025
Very professional doctor was very thorough and cared about what I had to say
Apr 14, 2025
My appointment was a 09:00. I was called in at about 08:50. I checkout about 09:16. My Physician Assistant is great. I trust and have a lot of respects for PAs because I worked for a few while in the military.
Apr 13, 2025
All the services needed are in one location. Total care from one office, multiple Doctors.
Apr 13, 2025
Dr. Smith and his team are kind, caring, and thorough! I highly recommend him.
Apr 13, 2025
Everyone was professional, well informed and very nice! Was a pleasure dealing with the whole staff!
Apr 13, 2025
Prompt, professional, thorough and caring attention. Thanks.
Apr 13, 2025
Dr Ahmad and his wonderful staff! In the past, I've had tissue samples taken by other doctors for biopsies that were painful and took forever to heal. Dr. Ahmad's amazing skill resulted in an entirely different experience. By the next morning, I was extremely comfortable. Now, less than two days after the procedure, I feel completely recovered.
The BAPTIST MD Anderson Cancer Center is a wonderful facility with easy parking and a very peaceful environment. We are very lucky to have this facility in Jacksonville!
Apr 13, 2025
Very professional and courteous
Apr 13, 2025
Quick and easy
Apr 13, 2025
Very professional staff. Tests were comprehensive and informative.
Apr 13, 2025
Efficient and not rushed, explanations given for everything about my care.
Apr 13, 2025
Great team
Apr 12, 2025
Dr Smith and his staff were very thorough in explaining my procedure befire
Apr 11, 2025
Doctor was patient and helpful. Explained everything well.
Apr 11, 2025
Dr Smith and his team are very good!!
Apr 11, 2025
Great
Apr 10, 2025
Efficiency, a very caring staff. The facility is beautifully decorated. My Dr was very attentive and comforting.
Apr 7, 2025
Amazing staff.
Apr 6, 2025
From check in to seeing Dr. Blaine everyone was so helpful and and extremely knowledgeable andl made me feel so welcome, and really soothing
Apr 6, 2025
Great Doctors and great staff.
Apr 6, 2025
Doctor and nurses listened to me and are taking great care if me with my cancer diagnosis! Highly recommend this office.
Apr 6, 2025
Like Dr Ahmad
Everyone very friendly
Apr 6, 2025
Thorough, kind and understanding care from all the providers I was treated by. I continue to be well satisfied by my experiences at MD Anderson.
Apr 5, 2025
It was a thorough evaluation and the Doctor provided an explanation that was easy to understand.
Apr 5, 2025
Everyone was very compassionate and professional. I felt like they really listened to me and cared about me. It was such a relief after my last experience with an ent doctor.
Apr 5, 2025
Each of the staff members I encountered was kind, caring and seemed to know what they're doing. Very comforting when going thru a cancer diagnosis.
Apr 4, 2025
The procedure, the Doctor and PA, and everyone that was there for my procedure. Everyone was so kind and professional. I will definitely recommend Baptist Health.
Apr 4, 2025
Doctors and staff are very friendly.
Apr 4, 2025
I was extremely impressed with Dr. Smith and his team. It was my first time scheduled with them. I was made comfortable and at ease during the whole appointment. I was provided options on having a biopsy completed. Dr. Smith was able to preform the biopsy right there right then! I’m glad we got it over with instead of scheduling to have it completed in the hospital.
Thank you Dr. Smith and your team for all that you did during my appointment.
Mar 31, 2025
Doc Ahmad very professional, upfront and listens. Outstanding.
Mar 31, 2025
Dr Ahmad and the entire team including check-in, MA, RN and check-out are all extremely kind and professional. Dr Ahmad preformed an in-office diagnostic procedure with such skill I barely knew anything was happening. He made sure I understood my diagnosis and felt comfortable with the plan going forward. His nurse made sure I knew how to contact the clinic directly if I have any questions or concerns. I am very appreciative of the care.
Mar 30, 2025
These people were real professionals . They were kind and thorough and answered any questions I had. I left the place feeling really good about the path forward. Dr. Ahmad is amazing.