Jacksonville- Head and Neck Clinic

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4.9 out of 5

2,749 verified ratings

2,749 Ratings, 1717 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 11, 2025

Mar 28, 2025
Great care

Mar 23, 2025
The staff are very professional, caring and attentive.

Mar 23, 2025
I thought the process was thorough and highly professional. The surgeon spent enough time with me to be able to explain my situation in some detail. His team was very good. I appreciate the use of AI to generate the clinic notes from the session. I was able to concentrate on the conversation without the distraction of note-takeing. Excellent summary I also appreciate that the doctor added his personal notes for clarification.

Mar 23, 2025
Staff very friendly and experienced.

Mar 23, 2025
Knowledgeable, informative, friendly, thorough

Mar 22, 2025
I was seen on time. The doctor and staff were pleasant and professional and they listened. And the free parking in the garage was a plus.

Mar 22, 2025
Everything was very professional yet friendly.

Mar 22, 2025
Appointment was on time and everything was explained in detail on the diagnosis and what was going to happen.

Mar 22, 2025
Compassionate, understanding, professional, efficient, and comforting. I am new to MD Anderson but when family and friends talk about their health care, I recommend that they at least get a 2nd opinion from MDA.

Mar 22, 2025
The staff was very helpful..Dr was though and very efficient when dealing with my issue. Service was fast very little wait time. My question and concern we answered and I felt comfortable while there..

Mar 21, 2025

Mar 21, 2025
The way the team proactively worked with the other teams involved in my care.

Mar 21, 2025
Professional, caring,easy to work with

Mar 21, 2025
Very professional

Mar 21, 2025
Everybody there was Super. Including the Doctor. Great Communication. All Good.

Mar 21, 2025
Empathy and compassion

Mar 17, 2025
Dr. Ahmad bed side manors and his professionalism with his open door policy.

Mar 17, 2025
The doctor and staff were all very nice and professional. They answered any questions I had during my visit.

Mar 16, 2025
The office is clean the waiting rooms are clean everybody smiles and says hello and the doctor's great Dr Ahmad is a very good doctor I trust in him thank you

Mar 16, 2025
Everyone there is really nice and makes the visit easy.

Mar 16, 2025
Dr Ahmad is a great Doctor.

Mar 15, 2025
Great friendly smiling atmosphere

Mar 15, 2025
everything!

Mar 14, 2025
Professionalism and friendly manner. The doctor lead the conversation, was direct in kind way.

Mar 14, 2025
Dr. Blaine Smith is the best.

Mar 14, 2025
knowledgeable friendly staff.

Mar 14, 2025
I liked everything concerning the care I was given during my appointment. The Dr was thorough in explaining my condition and all options.

Mar 14, 2025
Group always gives excellent care and will take whatever is necessary to make sure their treatment meets your needs and you fully understand the treatment. Would not go anywhere else.

Mar 13, 2025
Everyone is very kind and helpful. Thank you so much,

Mar 13, 2025
The people you could tell they care.

Mar 12, 2025
Exceptionally knowledgeable of my thyroid issues and clear deinition of next steps for further clarification of a potential problem.

Mar 11, 2025

Mar 9, 2025
Personal and efficient

Mar 9, 2025
Dr. Ahmad's expertise, compassion and excellent support team.

Mar 9, 2025
The process was very organized, everyone I met was friendly and informative.

Mar 9, 2025
Clean, efficient, answered questions, treated respectfully

Mar 8, 2025

Mar 8, 2025
Very professional and answered all my questions

Mar 7, 2025
Professional, Friendly, Caring, Knowledgeable and made me feel at ease.

Mar 7, 2025
Ann Sullivan was very attentive and through. Understood my approach to my current problem and discussed best follow up.

Mar 7, 2025
So glad your cancer center is in our town. We have received the best care and are so happy for all you have done for us.

Mar 7, 2025
Courtesy and caring attention provided by the Doctor and staff.

Mar 7, 2025
TIMELY, FRIENDLY, KNOWLEDGEABLE, EXPERIENCED AND EFFICIENT. NEED I SAY MORE?

Mar 7, 2025
The new patient process was easy and efficient.

Mar 6, 2025
The number of options I have and the advantages and disadvantages of each.

Mar 6, 2025
You guys are the best!!

Mar 3, 2025
Everyone is so nice and welcoming.they answer all your questions and don't make you feel stupid for asking them.

Mar 2, 2025
Level of expertise, facility cleanliness, courteous and knowledgeable staff.

Mar 2, 2025
I'm ALWAYS treated with professionalism, compassion, and genuine concern for my health. This is a great group!