Jacksonville- Head and Neck Clinic
4.9 out of 5
3,651 verified ratings
3,651 Ratings, 2,259 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Erica Mayland, MD
Caring, and concern individuals.
Dec 26, 2025
First of all, my treatment was obviously successful, I am writing a review. After having dealt with my father with prostatic cancer. Then my mother in law with breast cancer followed by my wife with rectal cancer. I had lived three of the same nightmares. One bad outcome and two successful. However, while taking the rollercoaster ride of success followed by failure followed by hope. The over riding frustration of no body seeming communicating with anyone else from radiation oncologist, to medical oncologist to surgeons to support staff. I chose M.D.Anderson for the simple fact that you see everyone in one location and you are discussed by all the different but related specialists on a weekly basis. Whatever your concern is with one area is shared with everyone so that they can mesh seamlessly with everyone else to give you the best outcome possible and to help smooth out the horrible rollercoaster of emotional and physical anguish that you and your family will be experiencing. I cannot say enough good things about the care that i have been given. Thanks.
Dec 25, 2025
Outstanding communications from clinical staff to patient. Experts in every sense.Care processes in place and followed.
Dec 25, 2025
Professional and informative.
Dec 24, 2025
The staff is great.
Dec 21, 2025
Team approach
Dec 21, 2025
Everybody there is always upbeat and happy. I’ve been going there for 5 years. Never a bad experience. There family!!!!
Dec 20, 2025
Dr Blaine Smith is an amazing person and even better physician. He has been attentive during my surgery with close following before and after the entire process. I recommend him and his amazing team completely and will always be his patient.
Dec 19, 2025
Efficient and knowledgeable staff.
Dec 19, 2025
Staff is very professional. The doctor was very thorough.
Dec 18, 2025
Efficient, timely, friendly staff
Dec 18, 2025
The best doctor and support staff.
Dec 18, 2025
Fast and efficient
Dec 18, 2025
Great caring staff.
Dec 17, 2025
Everyone there is always very personable and professional with a smile on their face. Thank you for the great service.
Dec 17, 2025
Everyone I was in contact with for my surgery was amazing! I don’t have anything negative to say! It was great! I will drive the hour from my home to use Baptist, MD Anderson again before I go to my local advent hospital! Thank you for making this a good experience!
Dec 17, 2025
Very thorough, kind compassionate.
Dec 15, 2025
Friendly, professional, punctual
Dec 14, 2025
Mr. Andrew Brinsko, PA-C met with me in my follow-up one year review of an existing thyroglossal duct cyst. A CT scan indicated that the cyst was still very small and non—palpable. After speaking with Mr. Brinsko, my wife and I decided that no continued following was indicated and that should it again present, we would contact Dr. [last name]'s office.
Mr. Brinsko was thorough with his exam and he explained my medical position given the recent CT scan. We appreciated his explanations and pleasnt demeanor. He was easy to understand when explaining my medical condition. Mr Brinsko is a strong asset to Dr. [last name]'s practice.
In addition to Mr. Brinsko, all staff members of the intake process for my appointment were professional and friendly.
Dec 14, 2025
On time knowledgeable curtious
Dec 14, 2025
The care at mdanderson is *****+
Staffers throughout the building radiate warmth & compassion.
The facility is immaculately clean and the decor creates calm & positive vibrations.
Dec 13, 2025
The excellent care provided by the Doctors and staff
Dec 13, 2025
Bedside manner is good, treatment is working,
Dec 13, 2025
I got to see the doctor after a short wait. He gave me a thorough exam and asked me if I had any problems or symptoms concerning my cancer. He was totally professional and patient with me and told me that five years had passed and I was considered cured.
Dec 13, 2025
Dr Ahmad is extremely transparent He definitely cares about me and my family One of the best experiences I could of had
Dec 13, 2025
Team effort to take care of the patient
Dec 13, 2025
The entire team assigned to my medical situation was easily available to me at any time. I appreciated the personalized care. I did not feel forgotten.
Dec 12, 2025
Everything
Dec 12, 2025
Everything.
Dec 12, 2025
The doctor was very nice and explained everything I needed to know.
Dec 12, 2025
I received excellent care and great support
Dec 12, 2025
Great
Dec 11, 2025
Seen promptly, no long waits & very knowledgeable staff
Dec 11, 2025
Very friendly and answered all my questions
Dec 11, 2025
People
Dec 10, 2025
Everyone is very kind and professional. Appointments are on time.
Dec 10, 2025
Attention to detail. Sincere concern to be the best for me.
Dec 10, 2025
Dr. Ahmad is a great doctor. All of the staff is caring and positive.
Dec 10, 2025
Everyone is polite, friendly, professional & caring. The facility is clean and easy to navigate. I feel we are listened to and are well taken care of.
Dec 8, 2025
I like the attention to my needs provided by this office, Neck and Head. I am sorry that my surgeon is no longer available because he is leaving the state.
Dec 8, 2025
Caring employees from doctor's down.
Dec 7, 2025
It's been a very scary season for me but everyone was so kind, understanding and comforting. Truly a 10 out of 10 experience from beginning to end. Thank you all!
Dec 7, 2025
This place is great. Everyone is so professional and nice. Only bad thing is when you go somewhere else you’ll be disappointed because they spoil you here.
Dec 6, 2025
Very professional & friendly staff..
Dec 6, 2025
Compassion, attentiveness,knowledgeable and friendly.
Dec 6, 2025
The entire staff could be described in one word - caring.
Dec 6, 2025
very caring and responsive doctor and staff. always good follow up. feeling comfortable getting the best care and straight talk.
Dec 5, 2025
Great meeting with Dr. Smith, very affable & professional at the same time. Straight up in explaining everything to me.
Dec 4, 2025
Everyone was very professional and very courteous and very patient with listening
Dec 4, 2025
Dr. Ahmad was very friendly, knowledgeable, and professional. His team was all very helpful.