Jacksonville- Head and Neck Clinic
4.9 out of 5
3,430 verified ratings
3,430 Ratings, 2,143 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Faisal Ahmad, MD, FACS
Everything... very personal attention to my situation.
Oct 25, 2025
Building is easy to navigate, clean and well maintained. The staff are kind and responsive. It is a really well run facility.
Oct 25, 2025
Great caring team
Oct 25, 2025
excellent staff and services
Oct 25, 2025
Professional, knowledgeable and effective.
Oct 24, 2025
Personal attention and willing to discuss concerns and answer any questions. Amazing staff and doctor.l
Oct 24, 2025
Very clean facility with helpful friendly staff. I feel like I am getting very good care by trusted, qualified doctors and nurses.
Oct 24, 2025
It is consistently professional and caring.
Oct 22, 2025
The doctors and nurses took good care of me. Very satisfied with the good results
Oct 22, 2025
Great are
Oct 22, 2025
Appointments are scheduled conveniently, the medical staff and the doctors are professional, compassionate and see their patients in timely manner.
Oct 20, 2025
Prompt, professional and compassionate care. Thanks.
Oct 18, 2025
Everyone I encountered was kind and helpful. They all went above and beyond to make sure I was taken care of. From the receptionist to the nurses, to Dr. Ahmad, everyone made me feel very taken care of.
Oct 18, 2025
They were there when I needed them. When I would call with a question/problem I would have an answer in less than an hour. Dr took time to listen to me at and discuss all options. It was a team effort to get me better and I felt that.
Oct 17, 2025
Professional and on time
Oct 17, 2025
Very professional and caring…
Oct 17, 2025
Dr. Smith an his staff are a very professional group. Communication is very thorough and timely.
Oct 17, 2025
They were extremely friendly. From check-in to the Doctor and care team. Also on time and very detailed. Came away with 99% less anxious. Have all there co tact information if I have follow-up questions.
Oct 17, 2025
Superb care
Oct 16, 2025
Very professional and friendly staff
Oct 16, 2025
They take pride in me care
Oct 15, 2025
The kindness everyone showed.
Oct 12, 2025
Everyone there is so friendly and helpful.
Oct 11, 2025
Dr Ahmad is the best!! He is very detailed oriented and explains all aspects of what is to come. He is knowledgeable yet takes the time to answer any/all questions. He is pleasant and a great loss he is leaving for Houston…I see why. His team is also great and helpful. I am grateful he is my surgeon and the opportunity in having him help me in my cancer journey.
Oct 11, 2025
Dr. Ahmad and his entire staff are absolutely superb! Dr. Ahmad’s leadership and medical competency cannot be overstated.
Oct 11, 2025
Informative, polite, professional.
Oct 10, 2025
Great care!
Oct 9, 2025
As always, friendly, prompt and professional
Oct 9, 2025
Every step of the way was a pleasure
Oct 9, 2025
Everyone was very pleasant helpful and thorough.
Oct 9, 2025
2nd to none.
Oct 9, 2025
Punctual, informative, personable
Oct 7, 2025
Whole staff very caring, knowledgeable and informative. Baptist MDA is my go to place for any type of cancer treatment.
Oct 6, 2025
Dr. Ahmad is a knowledgeable doctor, compassionate and caring. I will always be thankful for the support and attention I received under his care. The office staff were excellent as well.
Oct 5, 2025
Things are always explained well and questions are answered.
Oct 5, 2025
Good people that care and great communication skills.
Oct 5, 2025
The staff and doctors are very caring, professional and efficient.
Oct 4, 2025
People
Oct 4, 2025
Dr Ahmad and Jennifer are a cut above the pack.
Oct 4, 2025
Every person I ever had contact with was professional, kind and competent. I had total confidence in all.
I especially loved Dr. Ahmad. My situation ended up including surgery, but thankfully benign. But I was still anxious . He was very patient and understanding and supportive. And his surgery was perfect, with no complications at all. He and his PA Liz were both very skilled.
I am happy that he is able to advance his career with a move to Houston MDA, but It is a great loss to Jax MDA.
Oct 4, 2025
Fast and professional
Oct 4, 2025
Very personable and professional
Oct 4, 2025
All of the staff was welcoming and helpful.
Oct 4, 2025
First, the facilities (both downtown and Fleming Island) are well designed, comfortable and relaxing. My medical team stays on top of my care needs without missing a step! And all are friendly and caring down to the smallest detail.
Oct 3, 2025
Dr Smith and his staff are very professional and make you feel comfortable. He welcomes any questions you might have and patiently explains the answers. His staff was also professional, thorough and kind.
Oct 3, 2025
Friendly. Communication is great there and treat you well.
Oct 3, 2025
Everyone was very friendly and helpful
Oct 2, 2025
Dr Maryland is an amazing doctor. She takes her time, is extremely thorough, and very patient. She’s top notch and a caring doctor!
Oct 2, 2025
Professional caring staff, from check in to check out
Oct 2, 2025
Everyone was was way more helpful than I would have imagined.