Jacksonville- Head and Neck Clinic
4.9 out of 5
4,057 verified ratings
4,057 Ratings, 2,516 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
Elizabeth Gallo, PA-C
Great pa and staff
May 22, 2026
The extra care and concern by the entire MD Anderson staff.
May 21, 2026
The professionalism, and patient care.
May 21, 2026
Very professional and done in a timely manner.
May 21, 2026
Very good communication!
Knowledgeable and caring!
May 21, 2026
All of the staff are amazing, from the happy greeting at reception to meeting with Allison, my PA. Could not be better. Thank you.
May 21, 2026
MD Anderson
Best doctors, best cancer care in the world!
May 21, 2026
You are treated like a human being not a number. The staff is so polite. You can tell they are genuinely concerned.
May 21, 2026
Everyone is so nice and invested in me as a patient.
May 21, 2026
Very good and personal
May 21, 2026
The whole team was very nice and welcoming, and Dr Smith took the time to explain in detail about my test results which nobody did before, I appreciated it!
May 20, 2026
Quick,professional,polite, great staff
May 20, 2026
Doctors were informative and nice
May 20, 2026
The team is very understanding and takes your health seriously They do listen to what you have to say and try to give the best care possalbe I am so thankful for my team
May 15, 2026
Everything from check in to my visit with my doctor and nurse was exceptional. It can't get any better.
May 15, 2026
Dr. Erica Mayland and her entire team are top-notch.
May 14, 2026
Very punctual. Knowledgeable, very pleasant staff
May 14, 2026
The staff, all are very helpful and always give you the feeling of being cared for allowing you to relax even though you are dealing with cancer
May 14, 2026
Very professional and caring. Very satisfied.
May 13, 2026
Professional
May 9, 2026
Everyone was very professional and helpful to my needs, clean facilities & friendly medical staff
May 9, 2026
Very prompt. Staff was very friendly. Dr Mayland was very friendly and answered all my questions and concerns
May 8, 2026
Easy check in
Got to see doctor 45 minutes early
Dr Mayland very professional and answers
Questions in detail and has a future plan
All staff smiling and friendly
May 8, 2026
They were knowledgeable, explained thins well, weren’t rushed and very reassuring.
May 8, 2026
Everything
May 7, 2026
The service is very organized. Each step of the treatment process is explained well and all members of the group are personable and friendly.
May 7, 2026
This was the First time meeting Doctor Blaine Smith.
He was very nice, compassionate and knowledgeable.
May 6, 2026
Very nice and explains everything in detail
May 6, 2026
Very professional
May 6, 2026
Friendly Nurses & the text communication
May 2, 2026
Amazing doctor. Way above other medical visits.
May 1, 2026
The welcoming staff made me feel extremely comfortable. Most especially Dr Smith’s caring approach from the clinic right into surgery was extraordinary.
Apr 30, 2026
Everyone I encountered was kind and professional. Dr. Smith is caring and compassionate. He really listened to me and took his time during the exam. Honestly, he is the best doctor I have ever seen.
Apr 30, 2026
We saw Elizabeth Gallo, who was absolutely great! Polite, thoughtful, and answered all our questions
Apr 30, 2026
Friendly
Apr 30, 2026
Dr Mayland is a wonderful physician. She is very thorough and does a great job delivering care and information. I am lucky to have her.
Apr 30, 2026
Dr. Mayland and staff were great!
Apr 30, 2026
It’s a friendly and somewhat joyful place and puts one at ease as to enter. Staff is very caring.
Apr 30, 2026
Every one very helpful, and make sure I was comfortable with the infusion.
Apr 30, 2026
Efficient.
Apr 29, 2026
Always kind
Apr 25, 2026
Great team!
Apr 25, 2026
very open and friendly
Apr 25, 2026
Minimal wait time to see doctor. Doctor and staff were very professional, friendly and informative.
Apr 24, 2026
Everyone is so efficient and attentive at MD Anderson; gives you some peace of mind in itself!
Apr 24, 2026
From the time that I checked in, to the the time I left. Every staff member and professional associate treats you like your at home. This place is a little piece of heaven. When you come to this place, you know you are in good hands. And especially when they pray every morning at 8 am to start the day. I loved that!
Apr 24, 2026
communication with staff was especially important
Location to main hospital
My location to convenient labs and imaging centers , which staff made sure that was checked first
Apr 24, 2026
Everyone was courteous, friendly, and very organized. They were promt and professional in their care. I had a very productive meeting with Dr Mayland and know what my options are.
Apr 24, 2026
Staff is always friendly and knowledgeable. They go above and beyond to take care of you.
Apr 23, 2026
There is a process for every step when you get there. It may take a little more time, but it is precise, timely and questions get answers. The nurses, P.A. and the physician are phenomenal and put you at ease and that is great when you are facing a troubling time and diagnosis.