Jacksonville- Head and Neck Clinic
4.9 out of 5
3,038 verified ratings
3,038 Ratings, 1911 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 10, 2025
Faisal Ahmad, MD, FACS
Excellent care
Jun 22, 2025
I really appreciate when a Dr. takes the time to explain every aspect of condition and encourages me to verbalize my concerns, questions, and includes me in plan of care. That is Dr. Ahmad. The staff follows his leadership.
Jun 22, 2025
Great care, excellent surgeons
Jun 22, 2025
I was very satisfied with the care I received
Jun 21, 2025
Excellent care from Dr Mayland!
Jun 21, 2025
The doctor and staff were very pleasant. They explained my options and allowed me to ask questions.
Jun 20, 2025
Dr. Smith was very thorough and answered all my questions and I didn't feel like I was being rushed. He explained everything to me and left the decision of how I was going to be treated for my condition up to me. This was only the second time I saw him but after talking to him I am very comfortable to go forward with the best option for my condition. I will definitely refer him to family and friends should the need arise in their lives to be seen by a good Doctor in his field.
Jun 20, 2025
Pleasant staff
Jun 20, 2025
Everyone has been so friendly and informative. I feel like my health is a priority here, and Dr. Ahmad and his team have gone above and beyond for me so far. So appreciative of this team!
Jun 19, 2025
Everyone was friendly and very helpful when explaining what needs to be done.
Jun 19, 2025
Everyone cares
Jun 19, 2025
The facility is beautiful and calming, as is the staff.
Jun 18, 2025
The doctor saw me on time and answered all my questions. I never felt rushed.
Jun 15, 2025
Staff is very knowledgeable and compassionate.
Jun 15, 2025
The physician listened to me.
Jun 15, 2025
Friend ly professional on time
Jun 15, 2025
Absolutely outstanding care!
Jun 14, 2025
Entire staff is very professional and caring.My procedure went well. Dr Ahmad is the best! Although my diagnosis is hard to deal with, he makes me feel as if I will be taken care of for the long term and have the attention I need.
Jun 14, 2025
People that treat me are kind, friendly and knowledgeable
Jun 14, 2025
Everything they had a team that came in he explained everything his bedside man was excellent answered all our questions took his time didn’t rush
Jun 14, 2025
Prompt and caring
Jun 14, 2025
Professional
Jun 14, 2025
Awesome people!
Jun 13, 2025
MDA is the most amazing oasis in this desert of bad news, finding out one has cancer. The caring and organized attack generated from day one by my team of Doctors, Ahmad. [last name] and [last name] and nurses and administrative staff to fight my cancer. Their willingness to shoulder this fight for some time to come is humbling. Unending Thanks and Gratitude to the clinic and staff. I will never be able to adequately express my thanks or appreciation. Thank you for giving me extra time with my lovely wife and family.
Jun 13, 2025
Everything was perfect
Jun 12, 2025
Efficient and straightforward
Jun 12, 2025
Professional all the nurses are Angels, 👼🏿
Jun 12, 2025
Dr. Ahmad and his team are excellent and professional. They listen and respond. I could not have asked for better care. Thank you!
Jun 11, 2025
The staff was friendly and very helpful...a real personal touch that made us feel safe and "at home"
Jun 10, 2025
the physician asked me how did I feel and what would like to do concerning my treatment.
Jun 9, 2025
They are organized, pleasant, and thorough.
Jun 8, 2025
Everything you care
Jun 8, 2025
Very professional & friendly to patients.. understanding each patient with great respect..keep up your outstanding service..
Jun 7, 2025
It was exceptional in every way
Jun 7, 2025
Nice people and efficient service
Jun 6, 2025
Quick and Professional!!
Jun 6, 2025
The PA Ann was very understanding and compassionate and knowledgeable. She spent a lot of time with my concerns. She is an outstanding asset to your hospital. She deserves a lot of recognition!
Jun 6, 2025
Great people. Outstanding facilities.
Jun 6, 2025
Dr Mayland is very professional and thorough, personable and compassionate. The rest of the team were great as well. I know I am in good hands and appreciate that!
Jun 5, 2025
The nurses were great!
Jun 2, 2025
Excellent care by Doctors, Nurses and Staff. Always very professional and caring.
Jun 1, 2025
The entire hospital staff made the outpatient surgical experience for me as comfortable as possible. It could not have been better! Thank you very much!
Jun 1, 2025
Great care......folks really care about the patient!!
May 31, 2025
promo first class care
May 31, 2025
The Doctor and nurses they we're great very informative. Told me everything i needed to know.
May 31, 2025
Doctors & staff
May 31, 2025
The personal care willingly to hear about my issues willingly to refer me to someone they trust
May 31, 2025
Great technician.
May 31, 2025
Dr Ahmad
Great facility
Friendly staff
May 31, 2025
Dr. Mayland is very patient and thorough. She answers all of your questions as well as explains the process, risks, and recovery time. She demonstrates the incision during surgery so you are aware of what happens. Her staff's communication is stellar and keeps you informed as well as walks you through their process.