The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Caring, and concern individuals.
Dec 25, 2025
Outstanding communications from clinical staff to patient. Experts in every sense.Care processes in place and followed.
Dec 18, 2025
The best doctor and support staff.
Dec 15, 2025
Friendly, professional, punctual
Dec 14, 2025
The care at mdanderson is *****+
Staffers throughout the building radiate warmth & compassion.
The facility is immaculately clean and the decor creates calm & positive vibrations.
Dec 11, 2025
Very friendly and answered all my questions
Dec 11, 2025
People
Dec 6, 2025
The entire staff could be described in one word - caring.
Dec 4, 2025
Everyone was very professional and very courteous and very patient with listening
Dec 4, 2025
Medical staff were knowledgeable and professional.
It was quick and informative. I received news that I would be scoped about once per year between my two Oncology Physicians. I believe my appointment was @ 08:30. I was eating breakfast at Hardee's by 09:30.
Nov 14, 2025
The entire team was informative. Dr. Mayland took time to discuss things. There was timely handling and availability of test scheduling and results.
Nov 13, 2025
Very efficient and nice. The wait wasn’t too long.
Nov 13, 2025
The doctors and staff at MD Anderson Jacksonville are the best. I have had great Care there. The focus is on the patient. I would highly recommend MD Anderson and have recommended MD Anderson to everyone.!
Nov 6, 2025
Friendly, very professional, took their time to explain each step.
Nov 6, 2025
The whole day !
Nov 6, 2025
Honest, to the point information about my Diagnosis.
Oct 31, 2025
Personal and cutting edge
Oct 30, 2025
Competent and efficient
Oct 30, 2025
Very nice and very professional.
Oct 24, 2025
Personal attention and willing to discuss concerns and answer any questions. Amazing staff and doctor.l
Oct 17, 2025
Very professional and caring…
Oct 16, 2025
Very professional and friendly staff
Oct 16, 2025
They take pride in me care
Oct 15, 2025
The kindness everyone showed.
Oct 9, 2025
Everyone was very pleasant helpful and thorough.
Oct 9, 2025
Punctual, informative, personable
Oct 7, 2025
Whole staff very caring, knowledgeable and informative. Baptist MDA is my go to place for any type of cancer treatment.
Oct 2, 2025
Dr Maryland is an amazing doctor. She takes her time, is extremely thorough, and very patient. She’s top notch and a caring doctor!
Oct 2, 2025
Everyone was was way more helpful than I would have imagined.
Oct 2, 2025
The doctors, nurses, care team and receptionists are the best! I can’t imagine having my cancer care anywhere else. MD Anderson in my opinion is the best in the world. I would highly recommend MD Anderson to anyone going through cancer.
Oct 2, 2025
Personable
Sep 28, 2025
Thorough
Sep 26, 2025
very clear from initial finacial and input questions/answers to the Doctors expanation and follow-up appointment setup
Sep 26, 2025
always friendly & precise doing their job. they have helped me alot.
Sep 26, 2025
The whole experience was wonderful. The welcome and meeting the Patient Financial Advocate, Sondra [last name] was assuring that my questions would be answered promptly and correctly. The care team was very knowledgeable and supportive. Dr Mayland was very nice, professional and made me feel that she cared about me. She offered me options and supported my decision for future care. Andrew PA, was caring and checked to see if i was fine and answered all of my questions.
This is a much different experience than i have had at other local hospitals. As I was leaving my hands were full and the young lady who checked me out came around her work station, went to and opened the door for me .Very nice.
Sep 25, 2025
Dr. Mayland and her staff are thr best at keeping me alive, THANK YOU!
Sep 19, 2025
They work as a team . Very good at listening and explaining. They are organized and knowledgeable. Everyone is extremely friendly!
Sep 19, 2025
Dr Mayland
Sep 19, 2025
Very professional, everyone was friendly and helpful. Dr. Mayland took time to explain things and she listened closely to me.
Sep 19, 2025
Very efficient and friendly. Explained about the procedure before hand!
Sep 18, 2025
Everyone was kind and helpful. Very professional!
Sep 13, 2025
Dr Mayland and assistant Andrew are great
Sep 12, 2025
I like the way they told me every step that we were about to go thru.
Sep 12, 2025
This was my first time seeing a doctor within MD Anderson and my entire experience was like flying first class!
Sep 8, 2025
Great care and concern by all Doctors, nurses and staff
Sep 6, 2025
The entire experience. Dr. MAYLAND is both knowledgeable and very comforting, when dealing with the patience. The staff too are very proficient in every way.