The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Thorough
Sep 26, 2025
very clear from initial finacial and input questions/answers to the Doctors expanation and follow-up appointment setup
Sep 26, 2025
always friendly & precise doing their job. they have helped me alot.
Sep 26, 2025
The whole experience was wonderful. The welcome and meeting the Patient Financial Advocate, Sondra [last name] was assuring that my questions would be answered promptly and correctly. The care team was very knowledgeable and supportive. Dr Mayland was very nice, professional and made me feel that she cared about me. She offered me options and supported my decision for future care. Andrew PA, was caring and checked to see if i was fine and answered all of my questions.
This is a much different experience than i have had at other local hospitals. As I was leaving my hands were full and the young lady who checked me out came around her work station, went to and opened the door for me .Very nice.
Sep 25, 2025
Dr. Mayland and her staff are thr best at keeping me alive, THANK YOU!
Sep 19, 2025
They work as a team . Very good at listening and explaining. They are organized and knowledgeable. Everyone is extremely friendly!
Sep 19, 2025
Dr Mayland
Sep 19, 2025
Very professional, everyone was friendly and helpful. Dr. Mayland took time to explain things and she listened closely to me.
Sep 19, 2025
Very efficient and friendly. Explained about the procedure before hand!
Sep 18, 2025
Everyone was kind and helpful. Very professional!
Sep 13, 2025
Dr Mayland and assistant Andrew are great
Sep 12, 2025
I like the way they told me every step that we were about to go thru.
Sep 12, 2025
This was my first time seeing a doctor within MD Anderson and my entire experience was like flying first class!
Sep 8, 2025
Great care and concern by all Doctors, nurses and staff
Sep 6, 2025
The entire experience. Dr. MAYLAND is both knowledgeable and very comforting, when dealing with the patience. The staff too are very proficient in every way.
Sep 5, 2025
Dr Mayland and her team are the best.
Sep 4, 2025
Dr.Mayland and her team are very professional
Sep 4, 2025
Explained everything so that I could understand. Everyone is very kind from front desk to nurses and doctors.
Aug 30, 2025
I couldn’t have asked for a better experience. I would truly recommend this office to anyone needing their services.
Aug 29, 2025
Due to an accident on the I-10 causing my 45 minute drive to turn into 2 hours. I sent a message in the portal and I was told they would check me in and I would be seen when I arrived. It made a difficult morning very bearable. Thank your staff for their kindness.
Aug 29, 2025
Everyone is great
Aug 29, 2025
Everything! From parking to leaving
Aug 24, 2025
surroundings and staff were excellent!
Aug 24, 2025
excellent all questions answered
Aug 22, 2025
Very Knowledgeable and caring
Aug 22, 2025
The Ritz Carlton oh healthcare! From Regisration(Yolanda) to Dr Mayland and her staff…everything exceptional!
Aug 22, 2025
Caring professionals who clearly explained everything and answered my questions
Aug 21, 2025
I was so happy and impressed with everyone I came in contact with at my first visit to Baptist/MD Anderson.
Being diagnosed with cancer, and this is not my first time , is a very stressful situation and full of anxiety.
The entire process of meeting with everyone prior to seeing my Dr, Dr. Erica Mayland went so smooth, and on time ! My son and my daughter-in-law came with me and my daughter-in-law is a nurse and they were so impressed with everyone there that we met with!
I absolutely loved Dr Mayland! I felt so comfortable with her as she explained everything with my particular situation and answered all my questions. She took her time and I felt very comfortable, putting my cancer diagnosis in her hands.
I would highly recommend Baptist Hospital/MD Anderson to anyone, anywhere, that is facing a cancer diagnosis!
Aug 21, 2025
All I got to depend on..them and the good Lord..
Aug 16, 2025
Doctor Mayland is the best cancer doctor ever.
Aug 16, 2025
Everyone and the loving care from the whole team including my financial advisor!!
Aug 10, 2025
After waiting for a few days for an appointment I found Dr. Maryland and her staff (RN Iva) were so caring and professional that I felt they understood how painful my situation was and had been for many weeks…she got more testing arranged and hopefully soon I will have some relief.
Aug 8, 2025
Everyone was so professional and so friendly and kind and listen to my needs. I look forward to working with them for my care.
Aug 8, 2025
nice
Aug 4, 2025
In my opinion, this is the top medical facility in Florida,.They are attentive, friendly and genuinely care about your symptons and follow up care when necessary
Aug 1, 2025
Very knowledgeable…..
Jul 26, 2025
The care is well coordinated and moves easily from one stage to another. Each caregiver introduces themselves and makes me feel welcome. I feel like my case is personal and individual to the team every step of the way.
Jul 25, 2025
Dr Mayland and her team are the best
Jul 25, 2025
everyone is nice and positive
Jul 22, 2025
I love the professionalism and ease of check in.
Jul 18, 2025
Dr Mayland,
She was absolutely amazing, brilliant patient, and compassionate along with her staff
Which put me at ease
Jul 18, 2025
All staff was thorough and caring.
Jul 18, 2025
The entire facility is clean and well maintained. The people are courteous. I was attended to quickly and the staff were knowledgeable and forthcoming with info on my case.
Jul 17, 2025
Staff is super friendly and excellent with what they do.
Jul 14, 2025
Dr Mayland actually listens to her patience's needs, not only physically but mentally. I love that.
Jul 12, 2025
Dr.Mayland's team is awesome
Jul 11, 2025
Attentive, great caring staff, amazing doctors and oh so caring radiologist! Love this place! And the view and facilities is like no other!!!
Jul 10, 2025
Extremely courteous, informative and easy to understand.
Jul 10, 2025
Everyone I encountered was nice, understanding, and supportive to me. I felt as if I was the only patient, not like I was just another number to be served. Not happy to be in this position, but love the care and concern I receive from everyone.
Jul 10, 2025
Friendly prompt visits, clear information given and questions answered thoughtfully.