Erica Mayland, MD

Otolaryngology- Head & Neck Surgery, Plastic Surgery Within the Head and Neck

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,300 verified ratings

1,300 Ratings, 837 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 20, 2026
my doctor is well prepared on my health needs and is an excellent DOCTOR

Aug 15, 2026
I like everything about MD Anderson!

Aug 14, 2026
Everyone was very friendly, professional and very thorough.

Aug 14, 2026
Amazing surgeon and her team. Completely candid about the risks and rewards of further surgery which made our decision (my wife was in the consult with me) both easy and reassuring. Dr Mayland’s “bedside manner” is as good as her surgery, which is (again) amazing.

Aug 13, 2026
I like knowing that some people genuinely care!

Aug 8, 2026
Knowledgeable, professional, and compassionate staff and personnel. Beautiful building and lovely views.

Aug 7, 2026
Professional and friendly service...

Aug 1, 2026
Pretty prompt. Attuned to what I wanted/needed

Jul 31, 2026
High-quality staff. Everything runs on time very impressed with everything that was done there..

Jul 30, 2026
Staff was awesome

Jul 30, 2026
Excellent care by Dr. Mayland and staff!

Jul 30, 2026
Sarah PA explained everything clearly and in a manner that could be understood. I wasn’t rushed, and she answered all my questions. Dr. Mayland was knowledgeable and also answered my questions, in a way I could understand. Highly recommend this practice. Whitney called and set up all my post op appointments along with my surgery date.

Jul 30, 2026
Everyone was very professional and skillful. The communication was excellent. I was told about everything and there was no confusion about anything. I have already recommended M. D. Anderson to a prospective patient.

Jul 18, 2026
Very efficient and professional ways of handling the situations

Jul 9, 2026
Evryone was so nice and pleasant to deal with. I did not have to wait long. The doctors and staff are very knowledgeable and explain everything thoroughly. For the elderly, that is very important. I was very satisfied with the care I received.

Jul 9, 2026
Doctors, PAs, Nurses, Speech, Nutrition, are all very professional. I felt like I was part of a family. Thanks to all who worked with me.

Jul 9, 2026
Excellent care.

Jul 9, 2026
Kindness genuinely cares for patients

Jul 7, 2026
The members of the Head & Neck dept as a whole were caring and attentive. Such a pleasant experience to be treated kindly and respectfully. No one wants to be sick or have concerns of a possible illness and being here gave me peace of mind that I would be treated well.

Jul 5, 2026
Dr. [last name], Dr. [last name] and Dr. Mayland are excellent. I highly recommend them Everyone at MD Anderson Cancer Center are extremely professional.

Jun 28, 2026
quick and friendly atomosphere

Jun 28, 2026
A well oiled team.

Jun 25, 2026
Very knowledgeable physician

Jun 18, 2026
Care was completely explained well by excellent staff

Jun 12, 2026
Great medical work. Easy to contact staff, make and change appointments. Wonderful “bedside manner” from everyone. Oh, and did I mention great medical work. Best anywhere!

Jun 12, 2026
Love the doctors

Jun 11, 2026
Easy access

Jun 11, 2026
Excellent care. Dr Mayland is an amazing doctor.

Jun 11, 2026
The friendly, beautiful, clean, welcoming atmosphere

Jun 11, 2026
Very knowledgeable, friendly, thorough

Jun 6, 2026
My oncologist was

Jun 5, 2026
Knowledge of assistants & doctors

Jun 4, 2026
From the check in process to walking me through all of the steps for surgery and future treatments, the staff was very informative and respectful. They made sure that all my questions and concerns were answered and offered assistance if I had a more questions or concerns in the future.

Jun 4, 2026
Every that I have had contact with was very nice and caring.

May 30, 2026
Everything always runs very smoothly. Very polite, prompt staff. I personally have never had anything to complain about. Thank you to all the wonderful,caring staff.

May 30, 2026
Excellent services

May 30, 2026
I received my appointment quickly. All staff was very helpful

May 29, 2026
Great care and communication

May 29, 2026
GREAT STAFF

May 21, 2026
The professionalism, and patient care.

May 21, 2026
Very professional and done in a timely manner.

May 21, 2026
Very good communication! Knowledgeable and caring!

May 21, 2026
MD Anderson Best doctors, best cancer care in the world!

May 21, 2026
Very good and personal

May 15, 2026
Everything from check in to my visit with my doctor and nurse was exceptional. It can't get any better.

May 15, 2026
Dr. Erica Mayland and her entire team are top-notch.

May 9, 2026
Everyone was very professional and helpful to my needs, clean facilities & friendly medical staff

May 9, 2026
Very prompt. Staff was very friendly. Dr Mayland was very friendly and answered all my questions and concerns

May 8, 2026
Easy check in Got to see doctor 45 minutes early Dr Mayland very professional and answers Questions in detail and has a future plan All staff smiling and friendly

May 8, 2026
They were knowledgeable, explained thins well, weren’t rushed and very reassuring.