Erica Mayland, MD

Otolaryngology- Head & Neck Surgery, Plastic Surgery Within the Head and Neck

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,268 verified ratings

1,268 Ratings, 817 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
quick and friendly atomosphere

Jun 28, 2026
A well oiled team.

Jun 25, 2026
Very knowledgeable physician

Jun 18, 2026
Care was completely explained well by excellent staff

Jun 12, 2026
Great medical work. Easy to contact staff, make and change appointments. Wonderful “bedside manner” from everyone. Oh, and did I mention great medical work. Best anywhere!

Jun 12, 2026
Love the doctors

Jun 11, 2026
Easy access

Jun 11, 2026
Excellent care. Dr Mayland is an amazing doctor.

Jun 11, 2026
The friendly, beautiful, clean, welcoming atmosphere

Jun 11, 2026
Very knowledgeable, friendly, thorough

Jun 6, 2026
My oncologist was

Jun 5, 2026
Knowledge of assistants & doctors

Jun 4, 2026
From the check in process to walking me through all of the steps for surgery and future treatments, the staff was very informative and respectful. They made sure that all my questions and concerns were answered and offered assistance if I had a more questions or concerns in the future.

Jun 4, 2026
Every that I have had contact with was very nice and caring.

May 30, 2026
Everything always runs very smoothly. Very polite, prompt staff. I personally have never had anything to complain about. Thank you to all the wonderful,caring staff.

May 30, 2026
Excellent services

May 30, 2026
I received my appointment quickly. All staff was very helpful

May 29, 2026
Great care and communication

May 29, 2026
GREAT STAFF

May 21, 2026
The professionalism, and patient care.

May 21, 2026
Very professional and done in a timely manner.

May 21, 2026
Very good communication! Knowledgeable and caring!

May 21, 2026
MD Anderson Best doctors, best cancer care in the world!

May 21, 2026
Very good and personal

May 15, 2026
Everything from check in to my visit with my doctor and nurse was exceptional. It can't get any better.

May 15, 2026
Dr. Erica Mayland and her entire team are top-notch.

May 9, 2026
Everyone was very professional and helpful to my needs, clean facilities & friendly medical staff

May 9, 2026
Very prompt. Staff was very friendly. Dr Mayland was very friendly and answered all my questions and concerns

May 8, 2026
Easy check in Got to see doctor 45 minutes early Dr Mayland very professional and answers Questions in detail and has a future plan All staff smiling and friendly

May 8, 2026
They were knowledgeable, explained thins well, weren’t rushed and very reassuring.

May 2, 2026
Amazing doctor. Way above other medical visits.

Apr 30, 2026
Dr Mayland is a wonderful physician. She is very thorough and does a great job delivering care and information. I am lucky to have her.

Apr 30, 2026
Dr. Mayland and staff were great!

Apr 30, 2026
It’s a friendly and somewhat joyful place and puts one at ease as to enter. Staff is very caring.

Apr 30, 2026
Every one very helpful, and make sure I was comfortable with the infusion.

Apr 25, 2026
very open and friendly

Apr 24, 2026
From the time that I checked in, to the the time I left. Every staff member and professional associate treats you like your at home. This place is a little piece of heaven. When you come to this place, you know you are in good hands. And especially when they pray every morning at 8 am to start the day. I loved that!

Apr 24, 2026
communication with staff was especially important Location to main hospital My location to convenient labs and imaging centers , which staff made sure that was checked first

Apr 24, 2026
Everyone was courteous, friendly, and very organized. They were promt and professional in their care. I had a very productive meeting with Dr Mayland and know what my options are.

Apr 23, 2026
There is a process for every step when you get there. It may take a little more time, but it is precise, timely and questions get answers. The nurses, P.A. and the physician are phenomenal and put you at ease and that is great when you are facing a troubling time and diagnosis.

Apr 17, 2026
Everyone was so nice and helpful.

Apr 17, 2026
Appointment was prompt, professional and friendly.

Apr 16, 2026
Dr Mayland and her '"crew" are very professional and caring.

Apr 16, 2026
Friendly professional and efficient

Apr 16, 2026
The entire staff is very professional and caring Loved them all.

Apr 14, 2026
Happy with all ! Professional!

Apr 12, 2026
ORGANIZED AND FRIENDLY

Apr 10, 2026
Very knowledgeable and honest in their observations.

Apr 10, 2026
The entire staff is wonderful including the Doctor.

Apr 10, 2026
Very professional and caring.