The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 20, 2025
It was quick and informative. I received news that I would be scoped about once per year between my two Oncology Physicians. I believe my appointment was @ 08:30. I was eating breakfast at Hardee's by 09:30.
Nov 14, 2025
The entire team was informative. Dr. Mayland took time to discuss things. There was timely handling and availability of test scheduling and results.
Nov 13, 2025
Very efficient and nice. The wait wasn’t too long.
Nov 13, 2025
The doctors and staff at MD Anderson Jacksonville are the best. I have had great Care there. The focus is on the patient. I would highly recommend MD Anderson and have recommended MD Anderson to everyone.!
Nov 6, 2025
Friendly, very professional, took their time to explain each step.
Nov 6, 2025
The whole day !
Nov 6, 2025
Honest, to the point information about my Diagnosis.
Oct 31, 2025
Personal and cutting edge
Oct 30, 2025
Competent and efficient
Oct 30, 2025
Very nice and very professional.
Oct 24, 2025
Personal attention and willing to discuss concerns and answer any questions. Amazing staff and doctor.l
Oct 17, 2025
Very professional and caring…
Oct 16, 2025
Very professional and friendly staff
Oct 16, 2025
They take pride in me care
Oct 15, 2025
The kindness everyone showed.
Oct 9, 2025
Everyone was very pleasant helpful and thorough.
Oct 9, 2025
Punctual, informative, personable
Oct 7, 2025
Whole staff very caring, knowledgeable and informative. Baptist MDA is my go to place for any type of cancer treatment.
Oct 2, 2025
Dr Maryland is an amazing doctor. She takes her time, is extremely thorough, and very patient. She’s top notch and a caring doctor!
Oct 2, 2025
Everyone was was way more helpful than I would have imagined.
Oct 2, 2025
The doctors, nurses, care team and receptionists are the best! I can’t imagine having my cancer care anywhere else. MD Anderson in my opinion is the best in the world. I would highly recommend MD Anderson to anyone going through cancer.
Oct 2, 2025
Personable
Sep 28, 2025
Thorough
Sep 26, 2025
very clear from initial finacial and input questions/answers to the Doctors expanation and follow-up appointment setup
Sep 26, 2025
always friendly & precise doing their job. they have helped me alot.
Sep 26, 2025
The whole experience was wonderful. The welcome and meeting the Patient Financial Advocate, Sondra [last name] was assuring that my questions would be answered promptly and correctly. The care team was very knowledgeable and supportive. Dr Mayland was very nice, professional and made me feel that she cared about me. She offered me options and supported my decision for future care. Andrew PA, was caring and checked to see if i was fine and answered all of my questions.
This is a much different experience than i have had at other local hospitals. As I was leaving my hands were full and the young lady who checked me out came around her work station, went to and opened the door for me .Very nice.
Sep 25, 2025
Dr. Mayland and her staff are thr best at keeping me alive, THANK YOU!
Sep 19, 2025
They work as a team . Very good at listening and explaining. They are organized and knowledgeable. Everyone is extremely friendly!
Sep 19, 2025
Dr Mayland
Sep 19, 2025
Very professional, everyone was friendly and helpful. Dr. Mayland took time to explain things and she listened closely to me.
Sep 19, 2025
Very efficient and friendly. Explained about the procedure before hand!
Sep 18, 2025
Everyone was kind and helpful. Very professional!
Sep 13, 2025
Dr Mayland and assistant Andrew are great
Sep 12, 2025
I like the way they told me every step that we were about to go thru.
Sep 12, 2025
This was my first time seeing a doctor within MD Anderson and my entire experience was like flying first class!
Sep 8, 2025
Great care and concern by all Doctors, nurses and staff
Sep 6, 2025
The entire experience. Dr. MAYLAND is both knowledgeable and very comforting, when dealing with the patience. The staff too are very proficient in every way.
Sep 5, 2025
Dr Mayland and her team are the best.
Sep 4, 2025
Dr.Mayland and her team are very professional
Sep 4, 2025
Explained everything so that I could understand. Everyone is very kind from front desk to nurses and doctors.
Aug 30, 2025
I couldn’t have asked for a better experience. I would truly recommend this office to anyone needing their services.
Aug 29, 2025
Due to an accident on the I-10 causing my 45 minute drive to turn into 2 hours. I sent a message in the portal and I was told they would check me in and I would be seen when I arrived. It made a difficult morning very bearable. Thank your staff for their kindness.
Aug 29, 2025
Everyone is great
Aug 29, 2025
Everything! From parking to leaving
Aug 24, 2025
surroundings and staff were excellent!
Aug 24, 2025
excellent all questions answered
Aug 22, 2025
Very Knowledgeable and caring
Aug 22, 2025
The Ritz Carlton oh healthcare! From Regisration(Yolanda) to Dr Mayland and her staff…everything exceptional!
Aug 22, 2025
Caring professionals who clearly explained everything and answered my questions
Aug 21, 2025
I was so happy and impressed with everyone I came in contact with at my first visit to Baptist/MD Anderson.
Being diagnosed with cancer, and this is not my first time , is a very stressful situation and full of anxiety.
The entire process of meeting with everyone prior to seeing my Dr, Dr. Erica Mayland went so smooth, and on time ! My son and my daughter-in-law came with me and my daughter-in-law is a nurse and they were so impressed with everyone there that we met with!
I absolutely loved Dr Mayland! I felt so comfortable with her as she explained everything with my particular situation and answered all my questions. She took her time and I felt very comfortable, putting my cancer diagnosis in her hands.
I would highly recommend Baptist Hospital/MD Anderson to anyone, anywhere, that is facing a cancer diagnosis!