The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2025
Very professional and caring with timely communications at all phases
May 23, 2025
Efficient, professional. The staff was knowledgeable and helpful.
May 21, 2025
Everything.
May 16, 2025
Always caring, personable and completely competent in how to treat you with the best medical care possible.
May 16, 2025
The people, very organized, thorough, communicate well.
May 13, 2025
Everyone was so kind ....the PA and Dr. Smith was thorough and explained everything and answered my questions in a way I could understand. I felt very comfortable being there and calm. Will definitely keep him as my Dr. as the need arises.
May 12, 2025
Excellent medical care and techs, nursing. Extensive referral system within Baptist network.
May 10, 2025
This is an amazing group of healthcare providers! I came in feeling dazed and scared. They have always made sure that I clearly understand everything they are doing and why (tests, surgery, etc.) I feel very comfortable and confident in their care. I wouldn’t go anywhere else.
May 9, 2025
We have received excellent care from Dr Smith and his team in the Head and Neck surgical Dept. I would not want to go anywhere else. We feel very safe in their care. They are the best abd we are so thankful for them !!!
May 9, 2025
Very caring
May 8, 2025
Prompt and thorough, thank you
May 6, 2025
Everyone is so friendly!
May 6, 2025
Dr Smith speaks plainly and is easy to understand. He uses layman's terms to make sure you get the point. His team including Erin are kind and skilled.
May 3, 2025
Dr. Smith and his team provided me with critical information in choosing my choice of care. I appreciated his advice and knowledge as we discussed the options I have moving forward. I am very grateful I was referred to MD Anderson and placed with Dr. Smith and his team for care.
May 3, 2025
On time, knowledgeable and beautiful clinic. Answered all of my questions. Great bed side manner
May 2, 2025
I was impressed with how well the treatment I will be receiving was explained so well.
Everyone I met was very friendly, professional and polite. I feel very confident with all
the staff people I met. I was for sure sent to the correct place for the treatments I need.
Thanks to all.
I am always treated with compassion and professionalism.
Apr 21, 2025
everything
Apr 14, 2025
Team knowledge of their job
Apr 13, 2025
Dr. Smith and his team are kind, caring, and thorough! I highly recommend him.
Apr 13, 2025
Everyone was professional, well informed and very nice! Was a pleasure dealing with the whole staff!
Apr 12, 2025
Dr Smith and his staff were very thorough in explaining my procedure befire
Apr 11, 2025
Dr Smith and his team are very good!!
Apr 6, 2025
From check in to seeing Dr. Blaine everyone was so helpful and and extremely knowledgeable andl made me feel so welcome, and really soothing
Apr 6, 2025
Thorough, kind and understanding care from all the providers I was treated by. I continue to be well satisfied by my experiences at MD Anderson.
Apr 5, 2025
Everyone was very compassionate and professional. I felt like they really listened to me and cared about me. It was such a relief after my last experience with an ent doctor.
Apr 5, 2025
Each of the staff members I encountered was kind, caring and seemed to know what they're doing. Very comforting when going thru a cancer diagnosis.
Apr 4, 2025
The procedure, the Doctor and PA, and everyone that was there for my procedure. Everyone was so kind and professional. I will definitely recommend Baptist Health.
Apr 4, 2025
Doctors and staff are very friendly.
Apr 4, 2025
I was extremely impressed with Dr. Smith and his team. It was my first time scheduled with them. I was made comfortable and at ease during the whole appointment. I was provided options on having a biopsy completed. Dr. Smith was able to preform the biopsy right there right then! I’m glad we got it over with instead of scheduling to have it completed in the hospital.
Thank you Dr. Smith and your team for all that you did during my appointment.
Mar 29, 2025
They're the best.
Mar 29, 2025
Complete professional and efficient
Mar 29, 2025
Dr. Smith was very kind and knowledgeable. He answered all my questions and made me feel confident going forward. Aaron was very helpful and listened to my concerns and got back with me promptly before the appointment. Candy at the front desk is always smiling and helpful. The lady who checked me out was very kind and helpful, also.
Mar 28, 2025
Both CT scan technicians were professional, helpful, and friendly with our 95-year-old dad and me. Andy and Alyssa??
The appointment was completed in a very timely manner.
Mar 28, 2025
Great care
Mar 22, 2025
I was seen on time. The doctor and staff were pleasant and professional and they listened. And the free parking in the garage was a plus.
Mar 22, 2025
Everything was very professional yet friendly.
Mar 22, 2025
Appointment was on time and everything was explained in detail on the diagnosis and what was going to happen.
Mar 22, 2025
Compassionate, understanding, professional, efficient, and comforting. I am new to
MD Anderson but when family and friends talk about their health care, I recommend that they at least get a 2nd opinion from MDA.
Mar 22, 2025
The staff was very helpful..Dr was though and very efficient when dealing with my issue. Service was fast very little wait time. My question and concern we answered and I felt comfortable while there..
Mar 21, 2025
Professional, caring,easy to work with
Mar 21, 2025
Very professional
Mar 21, 2025
Everybody there was Super. Including the Doctor. Great Communication. All Good.
Mar 15, 2025
Great friendly smiling atmosphere
Mar 14, 2025
Professionalism and friendly manner. The doctor lead the conversation, was direct in kind way.