Blaine Smith, MD

Otolaryngology- Head & Neck Surgery, Plastic Surgery Within the Head and Neck

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

5.0 out of 5

425 verified ratings

425 Ratings, 242 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
I am always treated with compassion and professionalism.

Apr 21, 2025
everything

Apr 14, 2025
Team knowledge of their job

Apr 13, 2025
Dr. Smith and his team are kind, caring, and thorough! I highly recommend him.

Apr 13, 2025
Everyone was professional, well informed and very nice! Was a pleasure dealing with the whole staff!

Apr 12, 2025
Dr Smith and his staff were very thorough in explaining my procedure befire

Apr 11, 2025
Dr Smith and his team are very good!!

Apr 6, 2025
From check in to seeing Dr. Blaine everyone was so helpful and and extremely knowledgeable andl made me feel so welcome, and really soothing

Apr 6, 2025
Thorough, kind and understanding care from all the providers I was treated by. I continue to be well satisfied by my experiences at MD Anderson.

Apr 5, 2025
Everyone was very compassionate and professional. I felt like they really listened to me and cared about me. It was such a relief after my last experience with an ent doctor.

Apr 5, 2025
Each of the staff members I encountered was kind, caring and seemed to know what they're doing. Very comforting when going thru a cancer diagnosis.

Apr 4, 2025
The procedure, the Doctor and PA, and everyone that was there for my procedure. Everyone was so kind and professional. I will definitely recommend Baptist Health.

Apr 4, 2025
Doctors and staff are very friendly.

Apr 4, 2025
I was extremely impressed with Dr. Smith and his team. It was my first time scheduled with them. I was made comfortable and at ease during the whole appointment. I was provided options on having a biopsy completed. Dr. Smith was able to preform the biopsy right there right then! I’m glad we got it over with instead of scheduling to have it completed in the hospital. Thank you Dr. Smith and your team for all that you did during my appointment.

Mar 29, 2025
They're the best.

Mar 29, 2025
Complete professional and efficient

Mar 29, 2025
Dr. Smith was very kind and knowledgeable. He answered all my questions and made me feel confident going forward. Aaron was very helpful and listened to my concerns and got back with me promptly before the appointment. Candy at the front desk is always smiling and helpful. The lady who checked me out was very kind and helpful, also.

Mar 28, 2025
Both CT scan technicians were professional, helpful, and friendly with our 95-year-old dad and me. Andy and Alyssa?? The appointment was completed in a very timely manner.

Mar 28, 2025
Great care

Mar 22, 2025
I was seen on time. The doctor and staff were pleasant and professional and they listened. And the free parking in the garage was a plus.

Mar 22, 2025
Everything was very professional yet friendly.

Mar 22, 2025
Appointment was on time and everything was explained in detail on the diagnosis and what was going to happen.

Mar 22, 2025
Compassionate, understanding, professional, efficient, and comforting. I am new to MD Anderson but when family and friends talk about their health care, I recommend that they at least get a 2nd opinion from MDA.

Mar 22, 2025
The staff was very helpful..Dr was though and very efficient when dealing with my issue. Service was fast very little wait time. My question and concern we answered and I felt comfortable while there..

Mar 21, 2025
Professional, caring,easy to work with

Mar 21, 2025
Very professional

Mar 21, 2025
Everybody there was Super. Including the Doctor. Great Communication. All Good.

Mar 15, 2025
Great friendly smiling atmosphere

Mar 14, 2025
Professionalism and friendly manner. The doctor lead the conversation, was direct in kind way.

Mar 14, 2025
Dr. Blaine Smith is the best.

Mar 14, 2025
knowledgeable friendly staff.

Mar 14, 2025
I liked everything concerning the care I was given during my appointment. The Dr was thorough in explaining my condition and all options.

Mar 9, 2025
The process was very organized, everyone I met was friendly and informative.

Mar 8, 2025
Very professional and answered all my questions

Mar 7, 2025
Professional, Friendly, Caring, Knowledgeable and made me feel at ease.

Mar 7, 2025
Courtesy and caring attention provided by the Doctor and staff.

Mar 7, 2025
The new patient process was easy and efficient.

Mar 3, 2025
Everyone is so nice and welcoming.they answer all your questions and don't make you feel stupid for asking them.

Mar 2, 2025
I'm ALWAYS treated with professionalism, compassion, and genuine concern for my health. This is a great group!

Mar 1, 2025
Recent experience was follow-up to a recent procedure. Dr. Smith was clear and thorough in his evaluation and recommendations. The labs performed by MLA [last name] were professional, using the highest standard of care.

Mar 1, 2025
Very accommodating. I was able to schedule all 3 appointments on the same day to avoid the long drive multiple times in one week. The staff is very friendly and courteous. Dr Smith explained everything to me is detail and took the additional time to answer all questions that my husband and I had. The staff in the CT area talked me thru each step during both scans. The pace nurse was very informative.

Feb 23, 2025
People were friendly. i was taken at my appointed time. The doctor was thorough and listened.

Feb 22, 2025
Friendly staff. Everyone was thorough in their explanations and listened to my questions.

Feb 14, 2025
People are really nice and treat you well.

Feb 9, 2025
Doctor and staff personable and focused on patient care. Coordinate efforts in a timely and efficient manner.

Feb 7, 2025
Great Care very courteous and patient orientated

Feb 1, 2025
Everything.

Feb 1, 2025
Staff were all nice, my doctor listens and explains everything.

Feb 1, 2025
I entered the facility instantly greeted and shown where I should be for financial services. Yolanda from Financial services was extremely nice easy to work with, and walked us upstairs to the Oncology Dr office. I applause your thinking of little things, that make a big difference to your patience. During this challenging time it is nice to have people do a bit extra for tour patients. Dr clearly explained diagnosis, but is referring to hematology oncologist for treatment and recommendations. Overall my dealings with Baptist have been very positive with exceptional people standing out. Keep it up, I wish all medical facilities would learn this type of customer service, care, and empathy.

Jan 31, 2025
Dr smith and all your staff! Wonderful