The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2025
Everyone was very professional and helpful and clear in their explanations of my visit and scope. I felt that the Dr nurses and techs were helpful with my decision making about my treatment.
Aug 22, 2025
Very coordinated visit with all the assistants and doctor Smith. They made me feel comfortable and answered all my questions. They explained what to expect , procedures, time frames and other testing that will need to be completed before the surgery. They have also been very accommodating in getting my appointments scheduled in a timely manner because of my change in current issues. I feel very confident with them.
Aug 21, 2025
Dr Smith and his team were very caring and compassionate.
Aug 19, 2025
Fantastic care! Great Doctor, PA ,& nurses. Workers at desks are very pleasant and efficient
Aug 16, 2025
Answer all of our questions
Aug 15, 2025
On time, efficient, nice people
Aug 10, 2025
My appointment was timely and efficient- everyone was courteous, empathetic, and helpful. Dr Smith was thorough and clearly explained my diagnosis and treatment options.
Aug 9, 2025
Everything.
Aug 9, 2025
On time and professional stall
Aug 9, 2025
Everyone was very respectful and non judgemental.
Aug 2, 2025
They were kind to me. They had lots of patience.
Aug 2, 2025
Everyone on medical team friendly and efficient. Made sure I understood everything on my visit . All aspects of visit was great !
Aug 2, 2025
Very knowledgeable doctor who gave me 2 different recommendations on treatment that I can consider.
Jul 27, 2025
The Best. Personable, caring, professional, Excellent care for a patient.
Thank you,
Sincerely.
Jul 27, 2025
Simply the best medical care you can get.
Jul 26, 2025
Very friendly and took time to explain things
Jul 25, 2025
Dr Smith and other in his group are great.
Jul 10, 2025
Dr Smith and his team are amazing! Aaron was quick to respond to all my questions during my journey.
Jul 7, 2025
Dr Smith was very informative and very caring.
Jul 5, 2025
Very caring and professional during the multiple visits and the two surgeries.
Jul 5, 2025
Dr Smith, preop and potop nurses are compassionate, professional. Thank you
Jul 4, 2025
Friendly staff
Jul 4, 2025
wonderful staff .doctor and the whole staff is compassionate ,caring and great listeners.
Jun 30, 2025
Doctors were personable, and kind, which is what matters. Took their time to answer my questions and provided contact information if I had any other concerns. Thank you!
Jun 22, 2025
Great care, excellent surgeons
Jun 22, 2025
I was very satisfied with the care I received
Jun 21, 2025
The doctor and staff were very pleasant. They explained my options and allowed me to ask questions.
Jun 20, 2025
Dr. Smith was very thorough and answered all my questions and I didn't feel like I was being rushed. He explained everything to me and left the decision of how I was going to be treated for my condition up to me. This was only the second time I saw him but after talking to him I am very comfortable to go forward with the best option for my condition. I will definitely refer him to family and friends should the need arise in their lives to be seen by a good Doctor in his field.
Jun 19, 2025
Everyone was friendly and very helpful when explaining what needs to be done.
Jun 14, 2025
Professional
Jun 14, 2025
Awesome people!
Jun 12, 2025
Efficient and straightforward
Jun 10, 2025
the physician asked me how did I feel and what would like to do concerning my treatment.
Jun 6, 2025
Quick and Professional!!
May 31, 2025
The personal care willingly to hear about my issues willingly to refer me to someone they trust
May 31, 2025
Great technician.
May 30, 2025
Very professional caring even called me on the phone at one point
May 30, 2025
Dr Smith. Allison and Aaron were terrific as usual.
May 29, 2025
Dr was friendly; provided thorough explanation of my condition and the proposed procedure.
Appointment was conducted on time with no wait for the doctor.
May 24, 2025
Very professional and caring with timely communications at all phases
May 23, 2025
Efficient, professional. The staff was knowledgeable and helpful.
May 21, 2025
Everything.
May 16, 2025
Always caring, personable and completely competent in how to treat you with the best medical care possible.
May 16, 2025
The people, very organized, thorough, communicate well.
May 13, 2025
Everyone was so kind ....the PA and Dr. Smith was thorough and explained everything and answered my questions in a way I could understand. I felt very comfortable being there and calm. Will definitely keep him as my Dr. as the need arises.
May 12, 2025
Excellent medical care and techs, nursing. Extensive referral system within Baptist network.
May 10, 2025
This is an amazing group of healthcare providers! I came in feeling dazed and scared. They have always made sure that I clearly understand everything they are doing and why (tests, surgery, etc.) I feel very comfortable and confident in their care. I wouldn’t go anywhere else.
May 9, 2025
We have received excellent care from Dr Smith and his team in the Head and Neck surgical Dept. I would not want to go anywhere else. We feel very safe in their care. They are the best abd we are so thankful for them !!!