The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
Great care, excellent surgeons
Jun 22, 2025
I was very satisfied with the care I received
Jun 21, 2025
The doctor and staff were very pleasant. They explained my options and allowed me to ask questions.
Jun 20, 2025
Dr. Smith was very thorough and answered all my questions and I didn't feel like I was being rushed. He explained everything to me and left the decision of how I was going to be treated for my condition up to me. This was only the second time I saw him but after talking to him I am very comfortable to go forward with the best option for my condition. I will definitely refer him to family and friends should the need arise in their lives to be seen by a good Doctor in his field.
Jun 19, 2025
Everyone was friendly and very helpful when explaining what needs to be done.
Jun 14, 2025
Professional
Jun 14, 2025
Awesome people!
Jun 12, 2025
Efficient and straightforward
Jun 10, 2025
the physician asked me how did I feel and what would like to do concerning my treatment.
Jun 6, 2025
Quick and Professional!!
May 31, 2025
The personal care willingly to hear about my issues willingly to refer me to someone they trust
May 31, 2025
Great technician.
May 30, 2025
Very professional caring even called me on the phone at one point
May 30, 2025
Dr Smith. Allison and Aaron were terrific as usual.
May 29, 2025
Dr was friendly; provided thorough explanation of my condition and the proposed procedure.
Appointment was conducted on time with no wait for the doctor.
May 24, 2025
Very professional and caring with timely communications at all phases
May 23, 2025
Efficient, professional. The staff was knowledgeable and helpful.
May 21, 2025
Everything.
May 16, 2025
Always caring, personable and completely competent in how to treat you with the best medical care possible.
May 16, 2025
The people, very organized, thorough, communicate well.
May 13, 2025
Everyone was so kind ....the PA and Dr. Smith was thorough and explained everything and answered my questions in a way I could understand. I felt very comfortable being there and calm. Will definitely keep him as my Dr. as the need arises.
May 12, 2025
Excellent medical care and techs, nursing. Extensive referral system within Baptist network.
May 10, 2025
This is an amazing group of healthcare providers! I came in feeling dazed and scared. They have always made sure that I clearly understand everything they are doing and why (tests, surgery, etc.) I feel very comfortable and confident in their care. I wouldn’t go anywhere else.
May 9, 2025
We have received excellent care from Dr Smith and his team in the Head and Neck surgical Dept. I would not want to go anywhere else. We feel very safe in their care. They are the best abd we are so thankful for them !!!
May 9, 2025
Very caring
May 8, 2025
Prompt and thorough, thank you
May 6, 2025
Everyone is so friendly!
May 6, 2025
Dr Smith speaks plainly and is easy to understand. He uses layman's terms to make sure you get the point. His team including Erin are kind and skilled.
May 3, 2025
Dr. Smith and his team provided me with critical information in choosing my choice of care. I appreciated his advice and knowledge as we discussed the options I have moving forward. I am very grateful I was referred to MD Anderson and placed with Dr. Smith and his team for care.
May 3, 2025
On time, knowledgeable and beautiful clinic. Answered all of my questions. Great bed side manner
May 2, 2025
I was impressed with how well the treatment I will be receiving was explained so well.
Everyone I met was very friendly, professional and polite. I feel very confident with all
the staff people I met. I was for sure sent to the correct place for the treatments I need.
Thanks to all.
I am always treated with compassion and professionalism.
Apr 21, 2025
everything
Apr 14, 2025
Team knowledge of their job
Apr 13, 2025
Dr. Smith and his team are kind, caring, and thorough! I highly recommend him.
Apr 13, 2025
Everyone was professional, well informed and very nice! Was a pleasure dealing with the whole staff!
Apr 12, 2025
Dr Smith and his staff were very thorough in explaining my procedure befire
Apr 11, 2025
Dr Smith and his team are very good!!
Apr 6, 2025
From check in to seeing Dr. Blaine everyone was so helpful and and extremely knowledgeable andl made me feel so welcome, and really soothing
Apr 6, 2025
Thorough, kind and understanding care from all the providers I was treated by. I continue to be well satisfied by my experiences at MD Anderson.
Apr 5, 2025
Everyone was very compassionate and professional. I felt like they really listened to me and cared about me. It was such a relief after my last experience with an ent doctor.
Apr 5, 2025
Each of the staff members I encountered was kind, caring and seemed to know what they're doing. Very comforting when going thru a cancer diagnosis.
Apr 4, 2025
The procedure, the Doctor and PA, and everyone that was there for my procedure. Everyone was so kind and professional. I will definitely recommend Baptist Health.
Apr 4, 2025
Doctors and staff are very friendly.
Apr 4, 2025
I was extremely impressed with Dr. Smith and his team. It was my first time scheduled with them. I was made comfortable and at ease during the whole appointment. I was provided options on having a biopsy completed. Dr. Smith was able to preform the biopsy right there right then! I’m glad we got it over with instead of scheduling to have it completed in the hospital.
Thank you Dr. Smith and your team for all that you did during my appointment.