The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
The extra care and concern by the entire MD Anderson staff.
May 21, 2026
Everyone is so nice and invested in me as a patient.
May 21, 2026
The whole team was very nice and welcoming, and Dr Smith took the time to explain in detail about my test results which nobody did before, I appreciated it!
May 14, 2026
Very punctual. Knowledgeable, very pleasant staff
May 7, 2026
This was the First time meeting Doctor Blaine Smith.
He was very nice, compassionate and knowledgeable.
May 6, 2026
Very nice and explains everything in detail
May 6, 2026
Very professional
May 6, 2026
Friendly Nurses & the text communication
May 1, 2026
The welcoming staff made me feel extremely comfortable. Most especially Dr Smith’s caring approach from the clinic right into surgery was extraordinary.
Apr 30, 2026
Everyone I encountered was kind and professional. Dr. Smith is caring and compassionate. He really listened to me and took his time during the exam. Honestly, he is the best doctor I have ever seen.
Apr 25, 2026
Minimal wait time to see doctor. Doctor and staff were very professional, friendly and informative.
Apr 23, 2026
Very professional, interested in my issues and provided good advice
Apr 10, 2026
Great people there to help
Apr 10, 2026
first time meeting Blaine Smith. Found him personable and professional
Apr 9, 2026
They are very attentive to questions posted through My Chart portal and respond quickly. And Dr. Smith is wonderful! His skill, knowledge and bedside manner is above and beyond! I also feel very well cared for and all my questions and concerns are always thoroughly addressed by him and his caring staff!
Apr 8, 2026
Always kind and caring. Doctor Smith and his staff never rush, answer questions and make sure their information is understood
Apr 8, 2026
Every aspect
Apr 4, 2026
Always friendly and compassionate.
Apr 1, 2026
Efficient, timely & friendly staff.
Apr 1, 2026
Dr . Smith is very good and wait time was very short.
Mar 27, 2026
Dr. Smith and staff are wonderful. They are professional and kind.
Mar 27, 2026
People are very organized, professional and personable.
Mar 27, 2026
The ease and cleanliness of the facility. The staff were amazing. The technician was polite and thorough
Mar 20, 2026
This office consistently provides a high quality of care. You don't catch them on good days or bad days - they are always good days. There is never a feeling of being rushed through the appointment.
Mar 19, 2026
organized, friendly, kind and will answer questions
Mar 16, 2026
Prior to my consultation with Dr. Blaine Smith I met with Patient Financial Advocate, Yolanda [last name], who provided a thorough review of Baptist MD Anderson Center's resources, background and also went through information provided in the patient binder of information.
I then met with Dr. Smith's nurse for BP and oxygen check, as well as a brief explanation of next step.
I next briefly met with Anna [last name], BSN, RN, the Head and Neck Nurse Navigator, for additional information regarding resources available at the hospital.
Next was a consultation with Dr. Smith and his RN, Christina. Dr. Smith reviewed the history of my squamous cancer and explained how he would approach the removal of the cancer located on my face. He answered questions I had and encouraged me to send any questions I might later have through the patient portal.
He also suggested I consider Immunotherapy and set up a consultation with Dr. [last name], which I attended a few days after my appointment w/ Dr. Smith.
Dr. Smith did not hesitate to respond to my questions or limit the number I asked. He was compassionate in his approach and engaged in our discussion. I felt confident in his thoughtful responses and his plan for surgery, as well as his explanation of the potential risks and outcome of my surgery.
Mar 13, 2026
Very thorough and direct - everyone was super friendly and kind
Mar 11, 2026
Everyone was extremely kind and made you feel at ease even with a cancer diagnosis. Dr. Blaine Smith was very kind and explained everything. Exceptional care so far.
Mar 11, 2026
All of the staff were friendly and professional. They never made me wait. Appointment times are adhered to. I cannot say enough good things about Dr. Blaine Smith. He was caring, professional, and made me feel at ease. He did a fantastic job on my thyroid surgery.
Feb 26, 2026
Staff, timeliness
Feb 20, 2026
Everything
Feb 20, 2026
MD Anderson was very professional from front desk through the Dr visit. Everyone was friendly and knowledgeable.
Feb 19, 2026
Dr B Smith
Feb 19, 2026
Friendly staff. Dr Smith and Sarah [last name] PA answered all my questions and were very helpful with my concerns
Feb 13, 2026
Every staff member, who I encountered, were friendly and helpful. The physician was knowledgeable, and made sure that I was comfortable with the procedure. He explained my diagnosis, and my options for treatment.
Feb 12, 2026
Everything
Feb 11, 2026
Everyone was very professional. There was no waiting.
Feb 11, 2026
Dr. Smith and his team are wonderful and caring.
Feb 5, 2026
The staff, the nurses and the doctors make you feel very comfortable. Thank you.
Feb 4, 2026
Very professional and friendly folks. I am glad I was referred to them for treatment of my tumor on the base of my tongue!
Feb 4, 2026
Doctors, staff and the facilities are top notch
Feb 4, 2026
Personable ,professional ,efficient ,accurate
Jan 29, 2026
Professional, informative and listened to concerns.
Jan 28, 2026
Dr. smith is a great doctor.
Jan 28, 2026
Caring, friendly staff and willing to listen, answer questions without making you feel rushed.
Jan 28, 2026
The whole staff members are very nice and kind with patients!!
Jan 23, 2026
Thank you for your prompt service.
Jan 23, 2026
professional and personable
Jan 22, 2026
Courteous, professional, and listening to concerns.