Blaine D. Smith, MD, FACS

Otolaryngology- Head & Neck Surgery, Plastic Surgery Within the Head and Neck

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

542 verified ratings

542 Ratings, 317 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 20, 2025
The faciclity as impressive. People were friendly and helpful. Dr. B. Smith and his staff took suffiicent time to speak to us and explained everything very clearly. It is nice to know we have so many people working toward recovery.

Sep 20, 2025
Very thorough and attentive to my needs.

Sep 19, 2025
Professional, caring and friendly

Sep 19, 2025
On time, efficient, understandable, nice staff

Sep 13, 2025
Very helpful and caring.

Sep 7, 2025
Dr. Smith was very thorough and answered all my questions. The procedure I had done was short and not uncomfortable.

Sep 6, 2025
Beautiful setting, kind and compassionate from check in to examination.

Sep 5, 2025
Very thorough and explained everything.

Sep 5, 2025
The process was explained throughly. Waiting for the followup

Sep 4, 2025
Appointment was on schedule. Met my doctor for the 1st time and he wasn’t rushed. Doctor and all staff very professional and caring. Great efficiency in planning next step and ordering Appropriate tests. Excellent discussion about diagnosis and plan that instilled confidence about immediate future treatment.

Sep 1, 2025
Very kind and friendly staff. Dr Smith is thorough and explained everything very well.

Aug 31, 2025
Everyone there was so friendly throughout the entire process. Fist class facility!

Aug 30, 2025
Kindness of the staff

Aug 30, 2025
Professionally handled.

Aug 29, 2025
Dr. Smith and his team are always professional and caring. I couldn’t ask for better care.

Aug 29, 2025
Very attentive staff and physicians.

Aug 29, 2025
Efficient courteous staff. Comfortable surroundings and convenient parking made my exam a positive experience

Aug 23, 2025
Everyone was very professional and helpful and clear in their explanations of my visit and scope. I felt that the Dr nurses and techs were helpful with my decision making about my treatment.

Aug 22, 2025
Very coordinated visit with all the assistants and doctor Smith. They made me feel comfortable and answered all my questions. They explained what to expect , procedures, time frames and other testing that will need to be completed before the surgery. They have also been very accommodating in getting my appointments scheduled in a timely manner because of my change in current issues. I feel very confident with them.

Aug 21, 2025
Dr Smith and his team were very caring and compassionate.

Aug 19, 2025
Fantastic care! Great Doctor, PA ,& nurses. Workers at desks are very pleasant and efficient

Aug 16, 2025
Answer all of our questions

Aug 15, 2025
On time, efficient, nice people

Aug 10, 2025
My appointment was timely and efficient- everyone was courteous, empathetic, and helpful. Dr Smith was thorough and clearly explained my diagnosis and treatment options.

Aug 9, 2025
Everything.

Aug 9, 2025
On time and professional stall

Aug 9, 2025
Everyone was very respectful and non judgemental.

Aug 2, 2025
They were kind to me. They had lots of patience.

Aug 2, 2025
Everyone on medical team friendly and efficient. Made sure I understood everything on my visit . All aspects of visit was great !

Aug 2, 2025
Very knowledgeable doctor who gave me 2 different recommendations on treatment that I can consider.

Jul 27, 2025
The Best. Personable, caring, professional, Excellent care for a patient. Thank you, Sincerely.

Jul 27, 2025
Simply the best medical care you can get.

Jul 26, 2025
Very friendly and took time to explain things

Jul 25, 2025
Dr Smith and other in his group are great.

Jul 10, 2025
Dr Smith and his team are amazing! Aaron was quick to respond to all my questions during my journey.

Jul 7, 2025
Dr Smith was very informative and very caring.

Jul 5, 2025
Very caring and professional during the multiple visits and the two surgeries.

Jul 5, 2025
Dr Smith, preop and potop nurses are compassionate, professional. Thank you

Jul 4, 2025
Friendly staff

Jul 4, 2025
wonderful staff .doctor and the whole staff is compassionate ,caring and great listeners.

Jun 30, 2025
Doctors were personable, and kind, which is what matters. Took their time to answer my questions and provided contact information if I had any other concerns. Thank you!

Jun 22, 2025
Great care, excellent surgeons

Jun 22, 2025
I was very satisfied with the care I received

Jun 21, 2025
The doctor and staff were very pleasant. They explained my options and allowed me to ask questions.

Jun 20, 2025
Dr. Smith was very thorough and answered all my questions and I didn't feel like I was being rushed. He explained everything to me and left the decision of how I was going to be treated for my condition up to me. This was only the second time I saw him but after talking to him I am very comfortable to go forward with the best option for my condition. I will definitely refer him to family and friends should the need arise in their lives to be seen by a good Doctor in his field.

Jun 19, 2025
Everyone was friendly and very helpful when explaining what needs to be done.

Jun 14, 2025
Professional

Jun 14, 2025
Awesome people!

Jun 12, 2025
Efficient and straightforward

Jun 10, 2025
the physician asked me how did I feel and what would like to do concerning my treatment.