Sarah Lotsey, PA

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Aug 22, 2026

Everyone is so friendly answers all me\y questions

Aug 21, 2026

I was so impressed with the care I received from the staff at MD Anderson that I've decided to change my primary care from the Millennium health system to Baptist primary care as well as find a new dermatologist within the Baptist system to replace Beaches Dermatology, whom I ended up having to call myself to tell them to refer me to MD Anderson Baptist. Long story. I was most impressed with the Baptist patient portal and how quickly the PA's & RN's responded to my questions as my recovery from a scalp skin graft was tedious. At one point during my recovery little white maggots crawled from beneath the dressing. I sent a message via the portal and the response was to ask how quickly I could drive the half-hour trip for care. I was aware maggots only consume dead flesh and in times past were actually introduced to festering wounds for that purpose. They were more alarmed than I was. No big deal. This is Florida & we got bugs in spades. One laid an egg on my head while I wasn't looking.

Aug 20, 2026

Always efficient, caring, and professional.

Aug 20, 2026

Very pleasant and informative.

Aug 16, 2026

Very knowledgeable and patient friendly personel.

Aug 7, 2026

The professionalism and the respect for there patients, quick service and explaining everything to your understanding just very happy.

Aug 7, 2026

The attention to detail, caring, compassionate care from everyone!

Aug 7, 2026

I have never had better medical treatment and care than with Baptist M.D. Anderson in Jacksonville, especially with the doctors & staff in the Head & Neck department. I was diagnosed there in 2025 with a form of parotid/salivary gland cancer, and am being followed for that on a regular planned schedule. Not only have my doctors (Dr. [last name], who did my surgery and initial follow up & Dr. [last name], now that Dr. [last name] has gone to M.D. Anderson in Texas) been wonderful & very experienced, explaining everything and answering all my questions, but the PA's (especially Sarah Lotsey now) are incredible: also very experienced, available whenever I have a question through the portal, and extremely caring! I am SO thankful for all of this. Everyone has made this journey much less frightening. I know I am in very good hands, and I thank them all!

Aug 7, 2026

The Surgeon was explicit in exolaining details of the procedure and the Nurses were very helpful and knowledgeable.

Jul 30, 2026

Facility and staff were great.

Jul 25, 2026

Very thorough and professional

Jul 24, 2026

Yesterday met with Sarah and she was very knowageable and answered all my questions. Very easy to talk to. Dr [last name] is the perfect Dr. Friendly knowledgeable and caring. I veey lucky to have those two ladies caring g for me

Jul 24, 2026

After several years of going through this process, I feel that MD Anderson always makes a great effort to show their professionalism. I feel the best medical help is being administered

Jul 24, 2026

Always get in on time the people are fantastic

Jul 23, 2026

Professionalism the details in my review! Total over all personal care, I felt comfortable with the PA and her analysis of my checkup!!

Jul 22, 2026

The awesome, caring team

Jul 17, 2026

My appointment was on time. I got to talk to another patient and the spouse as I waited. The new receptionist was very friendly, as were the new techs.

Jul 16, 2026

Excellent care..very professional for the wellbeing of their patients.

Jul 14, 2026

She addressed my concerns.

Jul 10, 2026

MY TREATMENT WAS EXACTLY WHAT I HAVE COME TO EXPECT: EFFICIENT, FRIENDLY, TIMELY, AND HAPPY TO ANSWER QUESTIONS ABOUT THE VISIT (S). THEY WERE THOROUGH AND TECHNICALLY SPOT ON. THIS HAS BEEN OVER THREE YEARS IN THE MAKING, AND THERE ARE TWO TO GO. I WOULDN'T HESITATE FOR A MOMENT TO RECOMMEND THIS ORGANIZATION TO ANYONE WHO MIGHT BE LOOKING FOR A GOOD HEALTH CARE EXPERIENCE.

Jul 9, 2026

Staff was professional, relaxed, and informative.

Jul 4, 2026

Very thorough and professional.

Jul 4, 2026

All aspects of the procedure were exceptional.

Jun 26, 2026

The professionalism! They actually care about you and your treatment. What an amazing place to get care when you need it. This place is a little piece of heaven on earth.

Jun 21, 2026

Very timely and professional visit. The

Jun 18, 2026

Dr. Sarah was very thorough and attentive to my recent surgery and very helpful in how I should take care of my procedure. She seemed very interested in my health and ability to heal. Thank you

Jun 17, 2026

Skilled, professional staff makes your group stand outside the

Jun 17, 2026

I appreciate the fact that monitoring through visits and periodic tests are thorough and questions are answered.

Jun 10, 2026

I arrived early for my appointment and I was seen early.

Jun 5, 2026

Great place for highly professional staff..Your needs are the upmost care towards your recovery..

Jun 3, 2026

Very caring. Doctor was very thorough and thoughtful

May 29, 2026

professional, caring, great follow up!

May 28, 2026

Thorough

May 27, 2026

On time, professional and friendly

May 21, 2026

You are treated like a human being not a number. The staff is so polite. You can tell they are genuinely concerned.

May 20, 2026

Quick,professional,polite, great staff

May 20, 2026

The team is very understanding and takes your health seriously They do listen to what you have to say and try to give the best care possalbe I am so thankful for my team

May 14, 2026

The staff, all are very helpful and always give you the feeling of being cared for allowing you to relax even though you are dealing with cancer

May 14, 2026

Very professional and caring. Very satisfied.

Apr 29, 2026

Always kind

Apr 24, 2026

Staff is always friendly and knowledgeable. They go above and beyond to take care of you.

Apr 22, 2026

Personal care from all of the staff. We were treated like a family member and not just another patient.

Apr 22, 2026

Pleasant & experienced PA. Explained everything about my treatment, answered all my questions, really made me feel cared for and was compassionate. I am always amazed at how coordinated, prompt, organized, knowledgeable, comprehensive, attentive, kind and warm-hearted everyone with Baptist M.D. Anderson is. I am so grateful for everything they have done for me and my treatment.

Apr 22, 2026

The PA I saw was very nice and professional. She was very concerned about my care and I am well pleased with the service I received.

Apr 16, 2026

Pleasant environment. Friendly & helpful staff. PA was professional & answered my questions. Thank you.

Apr 15, 2026

Thorough, informative, understanding and prompt.

Apr 9, 2026

Professional, caring treatment. Very concerned about the total patient. Little waiting past appt time.

Apr 8, 2026

Everything

Mar 27, 2026

Care team have been great

Mar 27, 2026

Sarah, the PA for Dr. [last name], was very helpful and thorough and kind.