Baptist Primary Care - Harbour Place
13001 Atlantic Boulevard, Suite 100
Jacksonville, FL 32225 Directions
4.9 out of 5
7,006 verified ratings
7,006 Ratings, 4,016 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
Jessica Reinhardt, APRN
Able to get a quick appointment. Jessica did a great job. Always get quality service from this office. Personnel are personable and kind.
Jun 28, 2026
Excellent care.
Jun 27, 2026
Dr Michael Waters has taken excellent care of us for the past 26 years and we hope he will continue to do so.
Jun 27, 2026
Very friendly people!
Jun 27, 2026
Dr Butcher is the best primary physician I have ever used. He listens and always adds a little humor to the conversation. His diagnosis is usually correct.
Jun 27, 2026
The staff is professional, friendly and welcoming!!! They make you feel better instantly. Family!!!
Jun 26, 2026
Dr Butcher is very interested in my health and well being.
Jun 26, 2026
The doctor and staff
Jun 26, 2026
Friendly staff
Jun 26, 2026
Dr waters is the best. Staff is professional and friendly. Been my primary doctor for as long as I can remember.
⭐️⭐️⭐️⭐️⭐️ all the way around.
Jun 25, 2026
First and foremost I like Dr. John Butcher. He has been my primary care physician for years now and I always feel like he listens and understands. The rest of the staff is friendly and efficient.
Jun 25, 2026
Professional and timely
Jun 25, 2026
Dr. John Butcher is more than our family Physician. He is a real and honorable gentleman. Because of him, we have been with this office for over 30 years.
Jun 25, 2026
My entire Baptist health team are awesome. I see Dr [last name] and Dr Butcher on the Baptist team. They are focused on improving your health, not just treating symptoms. I strongly recommend them from an Endocrinology and PCP perspectives.
Jun 25, 2026
Convenient, excellent staff, good relationship with Dr. [last name] and his PA. I love the place
Jun 25, 2026
clean, orderly & efficient.
Jun 25, 2026
Friendly staff. No excessive wait times.
Jun 24, 2026
Dr. Waters and staff—professional and courteous—
Jun 24, 2026
Office staff friendly and we love Dr. Butcher.
Jun 24, 2026
Very organized and with welcoming staff.
Jun 24, 2026
Dr Butcher is Amazing! What an asset you have. He is the only Dr that will listen, help and follow up! What a truly dedicated Dr. he has helped me over the years like nobody else.
Jun 24, 2026
The staff is amazing and cares about you as a person; we are not just another number.
Jun 24, 2026
John Butcher is a professional doctor that I have been seen by him and his staff. For decades. I wouldn’t trust anyone else to provide the care and support I need.
Jun 22, 2026
Professional staff and excellent doctors.
Jun 22, 2026
Kind doctor(Dr. [last name] and kind ARNP(Mary McCrackin) along with fabulous staff
Jun 22, 2026
Quick and competent staff, very friendly and knowledgable. Dr Butcher is the best. He listens and answers questions and is very intelligent doctor, the best I have ever had.
Jun 22, 2026
The staff is very friendly and I am always seen on time. Dr. Butcher is always friendly and he listens to my concerns and explains things in a way that is easy to understand.
Jun 21, 2026
Professional service with a smile. Clean surroundings. Help at the front desk
Jun 21, 2026
Helpful, responsive.
Jun 21, 2026
Very professional and friendly people.
Jun 20, 2026
I had an outstanding visit to Baptist Health recently, and I couldn't be happier with the care I received. My doctor and the entire team were awesome—they treated me just right, with genuine care and attention. Everyone was incredibly knowledgeable, highly professional, and made the whole experience smooth and reassuring.
It was truly a great visit from start to finish. Highly recommend Baptist Health and this doctor to anyone looking for excellent healthcare! Thank you!
Jun 19, 2026
Always friendly, on time and pleasant atmosphere. Front desk always greets. And nurse receiving patients is welcoming.
Jun 19, 2026
The provider spent time discussing my concerns and answered all of my questions. Thank you.
Jun 19, 2026
On time, professional and I love Dr Waters who has been my PC for over 10 years.
Jun 19, 2026
Cleanliness, professional , ease of making an appointment
Jun 19, 2026
Great staff.
Kind and courteous.
Dr Butcher is a great doctor making his patients feel at ease during their visit.
Jun 19, 2026
My wife and I have been patients with Dr Butcher for so many years I can’t count. Staff is excellent!
Jun 19, 2026
Everything and everyone!
Jun 19, 2026
Staff are friendly and helpful. Doctiors are knowledgeable and explain the reason for my problems.
Jun 18, 2026
Dr Michael Waters is a great primary care provider. I've been a patient there for a very long time.
Jun 18, 2026
Always courteous and professional. Make me and my medical care feel important! Thorough follow up to every test, and treatment!
Jun 18, 2026
Dr. Waters has been my primary care physician for over 20 years and he and the staff have always been friendly, supportive and knowledgeable. His trusted advice and their support make the office a great place to go when you are unwell or just need a physical.
Jun 17, 2026
The at home feeling. The staff is knowledgeable and caring. The facility is always clean and warm.
Jun 17, 2026
Easy to schedule, on time, great location, friendly staff.
Jun 17, 2026
Location. Clean Environment. Friendly people. Limited wait time.
Jun 17, 2026
My doctor.
Jun 17, 2026
Jun 17, 2026
Dr. Waters is a true professional. He spent ample time and did a thorough exam. If you’re lucky enough to have him for your doctor you will be very happy.
Jun 17, 2026
The people. Particularly Dr. Butcher.
Jun 17, 2026
People are real friendly, nice and understand how you feel when you’re not feeling well.