Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

(904) 221-0264

www.baptistjax.com

4.9 out of 5

4,246 verified ratings

4,246 Ratings, 2398 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Excellent doctors and staff

May 25, 2025
Always helpful

May 25, 2025
My doctor.

May 25, 2025
We have the best doctor

May 25, 2025
I really like my doctor, John Butcher and his assistant Melissa. Everyone in the office that I have encountered knows their Job, is pleasant and efficient. Check in at the office was easy - despite not being able to check in online.

May 25, 2025
I like all the people who work in that office

May 25, 2025
Prompt, professional and pleasant employees.

May 25, 2025
Friendly and courteous staffin a professional atmosphere.

May 25, 2025
Very pleasant and efficient office staff. And my physician--Dr. Todd Leibowitz--is wonderful.

May 25, 2025

May 24, 2025
office staff very friendly / Dr Butcher was excellent

May 23, 2025
Best primary care doctor ever, Dr Waters and an amazing and caring staff!!!

May 23, 2025
Great people that you can reach by phone!

May 23, 2025
Clean , organized and friendly

May 23, 2025
Efficient and love Dr WATERS

May 23, 2025
People are friendly and knowledgeable. Dr Butcher takes his time and explains things to you in a way that you can understand. Shows that he cares about his patients, and so does the entire staff

May 23, 2025
Friendly staff

May 23, 2025
My PCP Dr. Waters. I have been going to him over 20 years. He’s compassionate and very knowledgeable.

May 23, 2025
Dr Butcher and staff very friendly and professional

May 22, 2025
The staff is friendly

May 22, 2025
My doctor and his assistants

May 22, 2025
Dr. Waters is the best doctor I've ever had. He's knowledgeable, kind, and compassionate- an art that seems to have been lost in a lot of healthcare. He takes the time to listen and gives thoughtful feedback. I cannot sing his praises enough. I hope he is rewarded for being such an exceptional doctor.

May 22, 2025
Dr. Butcher has provided me with an extraordinary level of care. I have multiple health issues. He has kept them from being life altering. I have complete trust in him. I also have respect for all the staff members. Phlebotomist extraordinaire Ms. Audra is a magician with a needle. Wouldn’t think of going anywhere else.

May 22, 2025
Dr. Butcher is a wonderful doctor and makes the office visit a pleasant one.

May 22, 2025
Quick response and very polite, the district, it's actually exactly whether they're dominantly, is alive and now from outside of the scalma today

May 20, 2025
The office staff rearranged their schedule to accommodate me. Members of the medical team were efficient and concerned about my health. I felt safe while in their care and confident in their diagnosis and plan of action they provided to me.

May 19, 2025
Everyone is very friendly and they’re very helpful

May 19, 2025
Friendly and helpful staff.

May 19, 2025
We have been a patient of Dr. Butcher since 2006 and like this office very much.

May 19, 2025
Dr Butcher takes all the time I need to be sure all of my questions are answered.

May 18, 2025

May 18, 2025
Everyone in this office is very friendly and courteous. Hardly any wait for my appointment.

May 18, 2025
Proximity, efficiency and mindful of patient's time.

May 18, 2025
Everyone, everything, convince…

May 18, 2025
The staff is very friendly.

May 17, 2025
The customer service and the staff meets all expectations

May 17, 2025
Friendly staff & great service

May 17, 2025
Everyone is very friendly and professional. And Dr butcher is an exceptional doctor.

May 17, 2025
Everything was great

May 17, 2025
Everyone is nice and friendly

May 17, 2025
All of the staff are so friendly and will do anything for you ❤️ I was the very first patient to Baptist when it was located next to Publix. I've had every doctor there. One sang ophera's . One told me he needed to get the walls painted when he looked into my ears. Like I said, I was the very first paitent. I called on Saturday, Dr. [last name] picked up the phone and scheduled me for Monday.

May 16, 2025
Compassionate, respectful , effective, thorough.

May 16, 2025
The people. It's almost like visiting family when we have an appointment.

May 16, 2025
The staff was polite, friendly, fast and efficient. The provider was very easy to chat with and supportive of my needs and situation. I will go back.

May 15, 2025
Friendly, accommodating,bright,

May 15, 2025
Dr. Waters is great and I’ve been healthy with him for 20 plus years. Got rid of my blue cross insurance so I wouldn’t have to give up Baptist.

May 15, 2025
Every visit is amazing

May 15, 2025
The staff is very friendly. They listen when I call or visit and try to work with me for my best care. Dr. Waters is smart, doesn’t rush through the visit. Makes me feel well cared for, and stays on top of all tests I need and meds I’m on.

May 15, 2025
Efficient, knowledgeable, and, friendly. Dr. Waters is a compassionate and patient professional.

May 15, 2025
Doctor Butcher and staff