Baptist Primary Care - Harbour Place
13001 Atlantic Boulevard, Suite 100
Jacksonville, FL 32225 Directions
4.9 out of 5
5,697 verified ratings
5,697 Ratings, 3,238 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
John Butcher, MD
Dr Butcher and staff are the best!
Dec 28, 2025
Friendly staff and quick responses!!
Dec 27, 2025
The staff is friendly, professional and efficient. The office environment is clean and neat.
Dec 27, 2025
Everything! Thanks!
Dec 26, 2025
Everything
Dec 26, 2025
The doctor always listens what patient says and needs. He is very care about his patient and also very professional.
Dec 25, 2025
Dr. Leibowitz & his team are great. I love that I can book an appointment on the app & message him directly if needed. He is caring & knowledgeable.
Dec 25, 2025
Dr. Butcher is a good caring person that takes interest in his patients. He has served as my General doctor for more that 20 years and I trust him. The office is close to me and they make room for me when needed.
Dec 25, 2025
Easy to make an appointment and very helpful
Dec 25, 2025
Dr.Waters is a wonderful doctor, so knowledgeable and caring . The staff is also very friendly and professional. You rarely have to wait past your appointment time.
Dec 25, 2025
Dr waters and staff.
Dec 25, 2025
Comfortable
Dec 25, 2025
Dr Waters
Dec 25, 2025
Dr. Waters has been a caring, thorough primary doctor for me for over25 years.
Dec 24, 2025
Everything
Dec 24, 2025
great staff
Dec 24, 2025
Clean very friendly and professional
Dec 22, 2025
Staff and location
Dec 22, 2025
Dr. Butcher is wonderful!
Dec 22, 2025
Very polite, professional and friendly.
Dec 21, 2025
Staff and fast service
Dec 21, 2025
Kind, caring and compassionate staff!
Dec 21, 2025
Great physician, nice staff, excellent lab technician, responsive.
Dec 21, 2025
Dr. Waters is the best physician.
Dec 20, 2025
Everyone was very kind and attentive
Dec 20, 2025
Everything
Dec 20, 2025
Very friendly, courteous and professional staff. Always on time.
Dec 20, 2025
All of the staff are professional, friendly and compassionate. I appreciate their expertise and
dedication .
Dec 20, 2025
Professional staff
Dec 20, 2025
Qujick, efficient, friendly
Dec 20, 2025
Ease of making appointments.
Extremely clean. Ease of parking.
Wonderful staff, physicians, nurses and office personnel.
Dec 19, 2025
Everything, very well maintained and courteous staff. My doctor is excellent. Dr. Butcher.
Dec 19, 2025
I find the doctor and medical staff knowledgeable, personable and caring. Front office is prompt and professional.
Dec 19, 2025
Dr. Waters provides the best of care and is very concerned about his patients as well as asking about their family. His staff takes very good care of me as his patient. His attitude is always positive and he has the best bedside manners.
Dec 19, 2025
Calls for appointments are completed easily
Medical support staff communicates questions/concerns to doctor and respond timely.
Dr Waters is great diagnostician, listens to his patients, is caring and gives treatment plans that work and referrals to good specialists.
ARNP’s are also great.
Dec 18, 2025
Physicians and assistants are the best!
Dec 18, 2025
Everyone is nice.
Dec 18, 2025
It was easy to book an appointment with APRN Fernandez and in a reasonable time. She listened to my health concerns and offered good suggestions. I found her to be friendly, empathetic and professional. Check into the office and out was very fast.
Dec 18, 2025
They were very helpful when I was not feeling well. Thank you!
Dec 18, 2025
Great people
Dec 18, 2025
I have been with this office since 1995. You don’t stay and drive a long way for appointments unless you really like your physician and the practice. They are competent and professional. They are also friendly and authentic. They all know their jobs and work well together as a team. It is easy to get and make appointments, they are timely, and the doctors and PA’s listen to you. They provide education, ask the right questions and explain the plan and reasons. I feel I can (and do) share everything with my physician, which is a critical part of receiving good care. They can’t help if you don’t communicate as a patient. I feel comfortable seeing any member of the team when my regular physician does not have availability. I don’t hesitate to call with questions or needs. I highly recommend this practice to everyone!
Dec 17, 2025
I was not disappointed. I was happy with professionalism by all at baptist.
Dec 17, 2025
Very professional and friendly staff. My doctor, Dr. Leibowitz, makes me feel that we are partners in my health care by listening intently to my concerns and offering appropriate solutions. It is easy to make an appointment at a time that is convenient for me.
Dec 17, 2025
The best Doctor, listening to the patient and pay attention to detail
Dec 17, 2025
Nice clean office, friendly staff, Dr. Butcher is the bomb!
Dec 17, 2025
Friendly and caring
Dec 17, 2025
Well managed and great staff
Dec 17, 2025
Everything
Dec 15, 2025
Dr. Waters is an amazing doctor and I trust him. Office staff is very professional and friendly.
Dec 15, 2025
Doctor Michael Waters seems to know what has happened with other MDs who I have seen recently. This makes the process more complete.