Baptist Primary Care - Harbour Place
13001 Atlantic Boulevard, Suite 100
Jacksonville, FL 32225 Directions
4.9 out of 5
7,227 verified ratings
7,227 Ratings, 4,113 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Michael Waters, MD
Everything was excellent ! The staff is very efficient . Dr waters make me feel comfortable and I trust him with my health and well being 100%. Great job to the staff
Jul 26, 2026
People answer the phone. Great Drs, nurses & staff.
Jul 25, 2026
My dr and most of the staff
Jul 25, 2026
Caring staff and great diagnostics and referrals for necessary testing.
Jul 25, 2026
Customer service
Jul 25, 2026
Pleasant staff and doctors
Jul 25, 2026
Everyone is so nice and professional.
Jul 25, 2026
staff and doctors
Jul 25, 2026
Dr. Waters
Jul 24, 2026
Staff is very friendly and professional
Jul 24, 2026
Great customer service throughout. Thank you to all.
Jul 24, 2026
I have been a patient with Dr. Waters for many years now. The staff there has always been extremely friendly and welcoming. I travel from another side of town and will continue to travel to keep them as my primary medical provider.
Jul 24, 2026
The doctors and friendly staff
Jul 23, 2026
Prompt, professional service every time!
Jul 23, 2026
Nice & professional
Jul 23, 2026
Prompt professional
Jul 23, 2026
I didn’t have to wait too long and my caregiver was very professional and helpful.
Jul 23, 2026
Dr. Leibowitz is a wonderful and exceptional doctor! He is always so upbeat, friendly, confident, and so very knowledgeable about medical conditions. He appears to love his job and care about the health of his patients. I feel very fortunate to know he is there for me with any future medical concerns.
I have recommended him to friends.
Jul 22, 2026
Melissa and Dr Butcher are always caring, and wonderful with my care. They're always on time.
Jul 22, 2026
Professional staff, on time, clean and friendly
Jul 22, 2026
I like my doctor and the office has improved over the years
Jul 22, 2026
Dr Leibowitz
Efficient and friendly
Jul 22, 2026
Everyone is friendly, proficient, professional and make me comfortable.
Jul 22, 2026
Very helpful
Jul 21, 2026
Great service
Jul 21, 2026
from the moment you walk in the front door, you are treated with courtesy and respect. Can't say enough about the physicians and their staff. There is not a doubt in my mind that they could make moe money somewhere else, however they choose to stay because they are like family and as such always looking out for you. This is especially true of Dr Butcher and his assistants. A trip to the office is always a very pleasant experience and the results of any condition seem to improve immediately. They know their capabilities and are great at knowing when a referral is necessary to treat the issue. They are great with FU to ensure you are being taken care of in a professional manner. A big thank you to the entire team. The fact that my spouse and i. are in our seventies and still running is a direct result of the care we receive from Dr Butcher and his staff. And for that we are extremely grateful.
Jul 20, 2026
DR. Waters takes the time to learn about my concerns and issues. He is always very knowledgeable and understanding of my concerns. I never feel like I am rushed to get out of the office.
Jul 20, 2026
Very caring staff
Jul 19, 2026
Great customer service throughout. Thank you!
Jul 19, 2026
Best Doctors, Nurses, and Staff in JAX! MISS SANDRA, BUT LOVE DR WATERS! BEST DOCTOR I’VE SEEN IN YEARS. ACTUALLY LISTENS TO YOU! Followed Sandra there from Dr [last name]'s in the 90’s. 30 years
Jul 18, 2026
Quick response and easy checkin friendly too.
Jul 18, 2026
This has been my primary care for over 20 years with no problems
Jul 18, 2026
Caring efficient and professional
Dr Waters provided excellent knowledgeable advice
Jul 18, 2026
Convenient location, always clean and the staff and doctors are amazing.
Jul 18, 2026
Maria Fernandez is wonderful. She genuinely cares for her patients.
Jul 17, 2026
Clean and friendly atmosphere
Jul 17, 2026
I have been seeing Dr. Waters for many years - shortly after he joined this office. All the staff are excellent and always most helpful if I have a question.
I don't plan to ever discontinue using this office and hope you keep all the staff happy.
Jul 17, 2026
Welcoming, friendly staff.
Jul 17, 2026
I love Dr. waters
Jul 17, 2026
Very professional , kind and helpful.
Jul 16, 2026
Everything! Clean. Staff are polite and helpful. Doctor Waters is absolutely wonderful. Excellent doctor. Great bedside manner. Really shows care for his patients.
Jul 16, 2026
Dr Waters is the best. Patient, understanding, attentive, and provides clear guidance regarding my health needs and concerns.
Jul 15, 2026
Friendly staff, Organized with attention to detail. Dr. Butcher is very knowledgeable, Friendly and trustworthy.
Jul 15, 2026
Everyone is friendly and respectful and on time .
Jul 15, 2026
The staff is very professional and show their truly authentic concerns regarding their patients health issues. They make you feel like family . Dr Leibowitz is the catalyst to that care, he is genuinely vested in his patients. I highly recommend this office as a great example of true and honest care. 10/10
Jul 15, 2026
Everything and everybody
Jul 15, 2026
Excellent customer service and support. Everyone is so kind and welcoming. A place you are truthfully heard and loved.
Jul 15, 2026
Dr Leibowitz is the best! Everyone is so helpful.
Jul 15, 2026
Everyone is warm and welcoming! They get to know you.
Jul 15, 2026
Good customer service and care for the customers