Baptist Primary Care - Harbour Place
13001 Atlantic Boulevard, Suite 100
Jacksonville, FL 32225 Directions
4.9 out of 5
7,467 verified ratings
7,467 Ratings, 4,241 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Maria Fernandez, APRN, DNP
Very satisfied with the service
Aug 23, 2026
Location
Aug 23, 2026
kind, caring staff, nurses, and doctors; efficient processes; meets all my needs as a patient; helpful call center staff for additional questions. dr. waters is excellent!!
Aug 23, 2026
The staff is extremely friendly and accommodating. The lab tech always does a great job!
Aug 22, 2026
Clean, efficient and friendly.
Aug 22, 2026
Everything! Everyone!
Aug 22, 2026
Location not far from our house
Aug 22, 2026
Friendly and efficient staff
Aug 22, 2026
Everyone is exceptionally nice and very professional. I’ve been a patient here for many years and Dr Butcher has been my PCP. I wouldn’t go anywhere else (unless Dr Butcher wasn’t here).
Aug 22, 2026
The courteous and kind staff.
Aug 21, 2026
The office is efficient and the staff are professional.
Aug 21, 2026
Great, friendly staff. Lovely office.
Aug 21, 2026
Everyone is friendly and professional.
Aug 21, 2026
Great service staff excellent
Aug 21, 2026
Great staff. Easy parking and sign in. Nice waiting area. Appointment was on time.
There is a lab on site, fantastic.
Aug 20, 2026
Very friendly staff!
Aug 20, 2026
Friendly front staff
Aug 19, 2026
Everyone is professional and welcoming
Aug 19, 2026
Appointment availability, friendly front office who "get it," and a medical staff who listened and asked the right questions to get to a diagnosis and not-overly aggressive treatment plan. An overall good experience repeated.
Aug 19, 2026
Very professional staff that treats everyone great!!
Aug 19, 2026
Care is professional and prompt!
Aug 19, 2026
Thank you
Aug 19, 2026
Friendly, efficient, on time
Aug 19, 2026
Prompt, friendly and professional.
Aug 19, 2026
People
Aug 19, 2026
Friendly and professional by all from entrance to exit.
Aug 19, 2026
Professionalism and courteousness of the entire staff. All while also showing they care.
Aug 17, 2026
Dr. Butcher and the staff are the best.
Aug 17, 2026
Love my drs and love the front desk team. They have always been helpful and very calming.
Aug 16, 2026
Warmly friendly. Helpful. High empathy. Respectful. Great Team from front desk to the Nurses and Doctors.
Outstanding in every way.
Aug 16, 2026
Everyone is friendly and professional. Dr McCrackin always takes the time to explain and answer any concerns. She really listens and makes me feel like I’m important. She’s great and so was her nurse
Aug 16, 2026
Everything! From the receptionist to the MA, to the ARNP to the checkout!!!
Aug 15, 2026
They are extremely friendly professional and clean
Aug 15, 2026
They’re usually on time and I have been with Dr. Waters for over 20 years so I trust him
Aug 15, 2026
Very efficient
Aug 15, 2026
Very friendly and efficient. And Dr Waters is the best Dr I have had in my lifetime. and I've had many since I moved many times.
Aug 15, 2026
Dr Butcher
Aug 15, 2026
Staff is friendly and makes you comfortable being there.
Dr. Butcher and Michelle are top notch. Attention to detail every visit.
11 out of 10!!! 👍🏻
Aug 15, 2026
Dr Butcher is great
Aug 15, 2026
Best doctor I have ever had very attentive and cares great attitude
Aug 14, 2026
Caring, compassionate caregivers. Prompt responses ♥️
Aug 14, 2026
Excellent service. Thank you.
Aug 14, 2026
Professional, friendly and clean. Been going to this location for 20 years.
Aug 14, 2026
Everyone is extremely professional and friendly.
Aug 14, 2026
The office staff is always friendly and ready to offer assistance to patients. Visits are on time and patients very rarely have to wait which is a huge bonus for people on tight schedules. I typically see Dr. Waters and can only offer an opinion on him. He’s a top-notch physician who offers the best treatment plan for a person’s medical issue. I most strongly recommend Dr. Waters and his team of medical professionals.
Aug 14, 2026
friendly, professional staff
Aug 14, 2026
On time appointment, great staff!
Aug 13, 2026
Check in staff and the doctor who is down to earth.
Aug 13, 2026
The office staff are friendly, helpful and professional. The office is clean and neat.
Aug 13, 2026
It’s near the hospital. The doctors and PAs are fabulous