Baptist Primary Care - Harbour Place
13001 Atlantic Boulevard, Suite 100
Jacksonville, FL 32225 Directions
4.9 out of 5
6,543 verified ratings
6,543 Ratings, 3,740 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
M. Wynette McCrackin, APRN
Convenient location, can make appointments online
Apr 26, 2026
Location, staff, my doctot
Apr 26, 2026
Very friendly
Apr 26, 2026
On schedule
Able to book on line
Portal
Dr Butcher
Apr 25, 2026
Dr. Butcher and his staff just has that way of making your visit so pleasant and are so very caring about your concerns.
Apr 25, 2026
The staff and Doctor are very caring and professional. I have been a patient there for over 25 years and wouldn’t go anywhere else.
Apr 25, 2026
Efficient, courteous staff. Knowledgeable physicians and associates.
Apr 25, 2026
Professional and friendly staff. Short waiting times. Dr. Michael Waters is the best.
Apr 25, 2026
Thank you
Apr 25, 2026
I like my Doctor Mike Waters. He is a great friend, very professional, caring, great insight and has a great opinion about everything.
The staff is very friendly especially Audra and all the nurses.
The place is clean and they always welcome you when you come in.
Apr 24, 2026
Friendly and professional team.
Apr 24, 2026
Easy to get in to see Dr. Waters! Nice people work there.
Apr 24, 2026
I love Dr Waters and his staff. They are so pleasant
Apr 24, 2026
Everyone is friendly and efficient. They take the time to care about their patients.
Apr 24, 2026
Everythong!
Apr 24, 2026
Dr Butcher is very receptive to requests for appointments and referrals. He responds quickly and helps to resolve issues regarding patient care.
Apr 24, 2026
Friendly and efficient service from the front desk, through the exam, labs and check out.
Apr 23, 2026
Timely, efficient, clean, friendly. Location is conveniently located near my home.
Apr 23, 2026
Dr Waters is a caring physician. He listens and provides information regarding improving
Health status. The staff is professional and friendly.
Apr 23, 2026
Efficient and friendly. Dr Waters and staff very helpful
Apr 23, 2026
Pretty much everything – a friendly, capable, efficient, staff, and most of all, of course, a doctor whom I like and trust.
Apr 22, 2026
Friendly, professional, and trustworthy
Apr 22, 2026
Nice staff. Very clean. Never runs behind, at least in my experience. Christina in the office is an angel. Dr. Waters always listens and gives it to you straight.
Apr 22, 2026
Friendly knowledgeable staff. Office staff that work together. Excellent clinical staff, from MD, APRN, lab staff, and medical assistants.
Apr 22, 2026
Friendly helpful staff. Most of all my Doctor Mike Waters. He has been my primary care physician for 23 years.
Apr 22, 2026
Very fast getting seen and everything went smooth the Dr was very through and was very helpful
Apr 22, 2026
Everybody that works there. I feel completely safe with my health needs!
Apr 22, 2026
On time and friendly staff. Love my doctor
Apr 20, 2026
Friendly
Apr 19, 2026
Providers and staff!!!
Apr 19, 2026
Staff is friendly and doctor is very thorough and takes interest in his patients!
Apr 19, 2026
Staff were very friendly and courteous, and Dr. Waters and sufficient time with me and provided excellent advice.
Apr 18, 2026
The people, particularly Dr. Butcher
Apr 18, 2026
Very friendly and profesional.
Apr 18, 2026
It’s close to the house and everyone is nice
Apr 17, 2026
Everyone is very nice and helpful.
Apr 17, 2026
The front desk personnel are very efficient, as were the Doctor's support staff. The phlebotomist drew blood before I was aware she had inserted the needle.
Dr. Butcher was very personable and asked all the right questions.
A very pleasant appointment.
Apr 17, 2026
All are very helpful in getting my needs met
Apr 17, 2026
The Office was clean and efficient. Fannie checked me in and was very pleasant and professional. Called back for my appointment right on time. Amanda took my vital signs then within minutes Dr. Leibowitz entered my exam room.
He was friendly, encouraging and very professional.
He asked if I would approve a voice control app that enabled him to look at me while asking for information instead of staring at a keyboard while typing this information.
It made such a difference to actually talk face to face. The checkout lady was also very pleasant and efficient.
By the next day, I received texts about setting up my mammogram and DEXA.
My prescriptions were ordered and sent to my pharmacy.
I highly recommend this office and
Dr. Leibowitz.
Apr 17, 2026
There was nothing wrong with any part of my experience. I checked in and before I got to my chair I was called to the back to weigh in and shown to Dr. Butcher's exam room and my vitals were taken. Questions asked by the nurse in a very professional, experienced way. Very nice. Dr. Butcher was in to see me within minutes of her leaving. He was nice and professional and spent all the time necessary to get the exam done and all my blood work explained. Then we just talked about me with the doctor leading me to answering the questions required to ensure I was doing good. Actually enjoyed the visit. Go figure!
Apr 16, 2026
Friendly, professional and knowledgeable staff.
Apr 16, 2026
Everything. The staff is awesome and always friendly and helpful. The physicians are too qualified and very friendly. The clean office is perfect. Appointments are easy to set.
Apr 16, 2026
Dr. Waters
Apr 16, 2026
Everyone treated me with respect, concern, and care.
Apr 15, 2026
On time most time.
Apr 15, 2026
Friendly efficient check in process. Timeliness of appt - if scheduled for 2 you are seen at 2. Dr Waters is excellent. I drive 30 minutes to get here as I moved out of the area.
Apr 15, 2026
Dr.Waters has been a life saver. A no nonsense Doctor. Get right to the point! Very easy to talk too.
Apr 15, 2026
Everything
Apr 14, 2026
The people and DR WATERS.
Apr 13, 2026
Dr Leibowitz ! Specifically, his approach making the best use of our time based on his experience / knowledge and technology. I also like being connected to you via the Baptist portal. I feel your team uses it effectively.