Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

1,996 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

1,996 Ratings, 1,214 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
As always excellent care from staff and doctor.

Feb 21, 2026
Friendly and clean environment

Feb 21, 2026
Friendly staff, Dr. Waters is great!

Feb 21, 2026
I’ve been with them over 20 years & I’ve never had a complaint or problems with anyone. They are like Family & they genuinely Care about me. I would recommend them to everyone🥰

Feb 19, 2026
Kindness & Compassion. I've been a patient for at least 20 + years.

Feb 14, 2026
Staff

Feb 13, 2026
Staff is Very efficient. Dr. Waters is always kind and patient. He takes his time answering any of my questions and helps me with any prescription refills I may need. I’m very happy with Baptist Primary Care. Dr. Waters and his staff have surely been a blessing in my life!

Feb 13, 2026
Amazing, caring staff

Feb 12, 2026
Front office, medical staff and Dr Waters are all frindly, thorough and responsive. The office is conveniently located and area traffic allows easy access.

Feb 12, 2026
Dr Waters and staff are awesome

Feb 12, 2026
My wife and I both feel Dr. Water’s is an excellent primary care doctor. Very efficient at his work and very compassionate.

Feb 11, 2026
The staff is friendly, efficient, and knowledgeable. Dr. Waters is amazing.

Feb 11, 2026
Professional friendly staff

Feb 11, 2026
Dr Waters is kind and thorough. The staff is friendly and the place is clean.

Feb 11, 2026
This office is always helpful, courteous and professional! Love Dr. Waters who has been my doctor for over 20 years!!

Feb 10, 2026
Excellent care.

Feb 7, 2026
Friendly and respectful.

Feb 6, 2026
LOVE Dr. Waters!!!!!!

Feb 6, 2026
They listen to you . They take care of the problem and are very efficient. They ask questions

Feb 6, 2026
I really like my doctor. I believe Dr. Waters looks out for my best interests, medically. He also treats me like a long-time friend. That makes such a difference. The staff is always great...they put up with my dumb sense of humor and help me overcome Baptist Health System's obsession with electronic tablets for updating records.

Feb 5, 2026
Dr Waters is the best. Very good listener, transparent, empathetic. Just an all around good guy.

Feb 5, 2026
Outstanding service, caring and results

Feb 5, 2026
From the appointment scheduling to seeing a provider to follow-up the staff is outstanding. I’ve been patient for many years. The location is convenient. Clean and well organized.

Feb 5, 2026
Im usually in and out very quickly. Staff is very pleasant.

Feb 4, 2026
Everything.

Feb 4, 2026
When I see Dr Waters directly, everything is great. Very straight forward advice and extremely helpful. Absolutely love the entire staff.

Feb 4, 2026
Doctors and staff are all nice, accommodating, and friendly.

Feb 4, 2026
Friendly and very helpful.

Feb 4, 2026
Great PCP Waters

Feb 1, 2026
quality care

Feb 1, 2026
The friendly professional people, especially Dr Waters and his nurse.

Feb 1, 2026
Love The Doctors and nurses!

Feb 1, 2026
Friendly, considerate and efficient staff

Jan 31, 2026
Outstanding everything g

Jan 30, 2026
Everyone is always efficient, professional and friendly. Patricia and Dr. Waters are the best!!

Jan 30, 2026
Staff are pleasant, courteous and efficient. Wait time is usually very minimal, and Dr. Waters is very patient listening to issues and always makes recommendations to address problems.

Jan 29, 2026
Helpful and friendly

Jan 29, 2026
Very friendly and courteous staff. Dr Waters has a great bedside manner.

Jan 28, 2026
DR. WATERS HAS BEEN OUR FAMILY PHYSICIAN FOR 20 YRS PLUS AND WE HAVE ALWAYS FOUND HIM TO BE COMPLETE IN OUR TREATMENTS AND CARE. HE IS ALWAYS KEEPING TABS ON US AND REFERRING TO SPECIALIST IF HE FEELS IT IS NEEDED. HIS STAFF IS ALWAYS ATTENTIVE. COURTEOUS, AND PLEASANT TO DEAL WITH.

Jan 26, 2026
As always this is the best doctor's office in Jax. Great staff and doctors.

Jan 26, 2026
Dr Waters is great and the staff is so kind and helpful!

Jan 26, 2026
Dr Michael Waters is an awesome doctor and only reason we go there!!

Jan 26, 2026
The people.

Jan 25, 2026
Very comfortable with Dr. Waters, phlebotomist was friendly and well skilled(no discomfort at all).

Jan 25, 2026
The employees are professional and helpful.My doctor is the best...very accommodating and compassionate.

Jan 25, 2026
Very friendly staff.

Jan 24, 2026
Very professional and thorough. Dr. Waters truly cares for his patients. My husband and I have been patients for over 20 years. Can't imagine going anywhere else. Great office and staff.

Jan 24, 2026
You take people on time and Doctors and Nurse practitioners were very personable and helpfull

Jan 23, 2026
We have been coming to this location for several years. From the ladies at the front desk to the doctors, they all make you feel welcome and are very caring. Dr. Michael Waters has been our doctor for many years. He is very caring and patient with us. He takes his time to listen and then explain what treatment we need.

Jan 22, 2026
Everyone is friendly and kind. Dr. Waters is outstanding in his kindness and thoroughness. It is a very clean facility.