Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

2,377 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

2,377 Ratings, 1,423 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
kind, caring staff, nurses, and doctors; efficient processes; meets all my needs as a patient; helpful call center staff for additional questions. dr. waters is excellent!!

Aug 19, 2026
Very professional staff that treats everyone great!!

Aug 16, 2026
Warmly friendly. Helpful. High empathy. Respectful. Great Team from front desk to the Nurses and Doctors. Outstanding in every way.

Aug 15, 2026
They’re usually on time and I have been with Dr. Waters for over 20 years so I trust him

Aug 15, 2026
Very friendly and efficient. And Dr Waters is the best Dr I have had in my lifetime. and I've had many since I moved many times.

Aug 14, 2026
Professional, friendly and clean. Been going to this location for 20 years.

Aug 14, 2026
The office staff is always friendly and ready to offer assistance to patients. Visits are on time and patients very rarely have to wait which is a huge bonus for people on tight schedules. I typically see Dr. Waters and can only offer an opinion on him. He’s a top-notch physician who offers the best treatment plan for a person’s medical issue. I most strongly recommend Dr. Waters and his team of medical professionals.

Aug 13, 2026
Clean ,friendly,organized and efficient.

Aug 12, 2026
The doctors, support staff, and office staff are great! Very friendly and knowledgeable.

Aug 8, 2026
Dr. Waters is the best, very professional, friendly, and caring. Office staff is great, couldn’t ask for a better group of healthcare workers.

Aug 8, 2026
Professional, courteous, helpful

Aug 7, 2026
I like the ease of making the appointment and the location of the office is not hard to get to. But most of all, Dr. Waters and his nurse and Christina are awesome! Worth the drive from St. Augustine.

Aug 7, 2026
I have been a patient of Dr. Waters for about 10 years and I dont plan on gettinga new doctor anytime in the future. He and his staff are extremely professional and yet personable. They genuinely care about us, their patients and most importantly they listen to you and then help address the issue. I know that I can count on Dr. Waters and his staff to help me through whatever problems may arise. Highly recommend his office.

Aug 7, 2026
Ease of appointment, reply to emails on My Baptist Chart & Doctor M Waters spends time in going throngh the reports & answers medical issues & concerns

Aug 6, 2026
Dr Waters is the best. He takes the necessary time to treat you. Staff is friendly.

Aug 4, 2026
Friendly and efficient

Aug 3, 2026
They are very nice, helpful, easy to understand.

Aug 3, 2026
Great staff you are called back on time. Oh and Dr Waters is the freekin best Doctor ever I mean EVER⭐️⭐️⭐️⭐️⭐️

Aug 3, 2026
They are friending and works to help you with your needs.

Aug 3, 2026
Dr Waters is a great doctor. He is so kind with a great bedside manner. We drive across Jacksonville just to see him.

Aug 2, 2026
Dr Waters is very professional and is willing to help you with your Health.

Aug 2, 2026
The office staff is very professional and friendly.

Aug 1, 2026
Everyone is PROFESSIONAL AND PERSONAL

Jul 31, 2026
Office and doctor are warm and friendly. The office itself is bright. Calls and prescriptions are done in a timely manner

Jul 31, 2026
Dr waters. And the staff. Working now through my chart is fabulous too

Jul 31, 2026
Absolutely the BEST staff and Dr.s ever!!

Jul 31, 2026
Everything you want in Drs office. Good people!!

Jul 31, 2026
Dr Waters, staff and great phlebotomist

Jul 31, 2026
Wry efficient in getting patients in and out

Jul 27, 2026
i have been going to this office since it opened. I have been with DR Waters almost 32 years and would not change even though I have moved over 60 miles away.

Jul 27, 2026
Everything. Dr. Waters has been my main doctor for 25+ years and I feel lucky to have such a doctor. Maria is also fantastic. If my wife had her way she would adopt Maria.

Jul 27, 2026
The staff is professional and gracious. Wait time was good. Dr. Waters answered all of my questions and provided guidance for my health needs.

Jul 27, 2026
Very friendly staff

Jul 27, 2026
All my different areas here are great. I’ve never chose another place for my scans, breast, and whatever else they have there and anyplace connected to Baptist Health. Been with all of them for over 40 years.

Jul 26, 2026
The staff, the cleanliness and Dr. Waters and his M.A. she is very impressionable and makes you feel comfortable and is very polite and professional.

Jul 26, 2026
Everything was excellent ! The staff is very efficient . Dr waters make me feel comfortable and I trust him with my health and well being 100%. Great job to the staff

Jul 25, 2026
Caring staff and great diagnostics and referrals for necessary testing.

Jul 25, 2026
staff and doctors

Jul 25, 2026
Dr. Waters

Jul 24, 2026
I have been a patient with Dr. Waters for many years now. The staff there has always been extremely friendly and welcoming. I travel from another side of town and will continue to travel to keep them as my primary medical provider.

Jul 23, 2026
Prompt professional

Jul 22, 2026
I like my doctor and the office has improved over the years

Jul 22, 2026
Everyone is friendly, proficient, professional and make me comfortable.

Jul 20, 2026
DR. Waters takes the time to learn about my concerns and issues. He is always very knowledgeable and understanding of my concerns. I never feel like I am rushed to get out of the office.

Jul 19, 2026
Best Doctors, Nurses, and Staff in JAX! MISS SANDRA, BUT LOVE DR WATERS! BEST DOCTOR I’VE SEEN IN YEARS. ACTUALLY LISTENS TO YOU! Followed Sandra there from Dr [last name]'s in the 90’s. 30 years

Jul 18, 2026
Caring efficient and professional Dr Waters provided excellent knowledgeable advice

Jul 17, 2026
Clean and friendly atmosphere

Jul 17, 2026
I have been seeing Dr. Waters for many years - shortly after he joined this office. All the staff are excellent and always most helpful if I have a question. I don't plan to ever discontinue using this office and hope you keep all the staff happy.

Jul 17, 2026
I love Dr. waters

Jul 16, 2026
Everything! Clean. Staff are polite and helpful. Doctor Waters is absolutely wonderful. Excellent doctor. Great bedside manner. Really shows care for his patients.