Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

2,428 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

2,428 Ratings, 1,464 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Well the people are always professional. The office is always clean and neat. I feel like they're routine that they have with the indoor and the outdoors great. A process is good for getting a person from the waiting room to the doctors room. The lighting is good. I like the fact that the draw your blood right there and quickly.

Sep 25, 2026
Great staff. Dr. Waters is a very caring doctor. I drive 1.5 hours to come to this office.

Sep 24, 2026
Dr. Waters is a kind, caring doctor and the staff is very friendly and helpful.

Sep 24, 2026
Dr. Waters is great he listened to me very well and very concerned. All employees are nice.

Sep 24, 2026
Friendly Personnel

Sep 24, 2026
Helpful, friendly staff. Dr.Waters takes time and listens to your concerns .

Sep 23, 2026
My wait time isn’t long, office is clean and staff is personable

Sep 23, 2026
Ckean

Sep 23, 2026
Everyone is friendly and I don’t have to wait a long time

Sep 19, 2026
No wait time. My appointment was on time and the level of care was terrific.

Sep 19, 2026
Clean, very professional, showing kindness and caring. Excellent doctors and P.A.'s.

Sep 16, 2026
Very efficient and professional. Very friendly and polite. Not much waiting time and very helpful.

Sep 16, 2026
Everyone in the office is very friendly and helpful. Wait time was minimal.

Sep 16, 2026
Dr. Waters and his staff are top notch. Wait times are always short, the admin staff gets you processed quickly, Dr Waters and his staff do a wonderful job covering all their bases and talking you through what is going on with your body. They definitely put their clients first.

Sep 14, 2026
Everyone is friendly, thorough and efficient.

Sep 14, 2026
Good DR and great staff

Sep 13, 2026
Staff, doctors

Sep 10, 2026
Ease of getting appt. The personnel and the location.

Sep 9, 2026
The professionalism and friendliness of the staff

Sep 6, 2026
Usually on time. Friendly people and the BEST PCP in the Jacksonville area (Waters)

Sep 6, 2026
Dr. Waters is very friendly and welcoming.which makes me feel comfortable to share my medical conerns. He always takes time to answer all of my questions and thoroughly explains his treatment plan.

Sep 5, 2026
Polite helpful overall staff . Physicians and NP’S are thorough and takes time to listen to patient’s concerns.

Sep 5, 2026
Very professional people. Super clean locations.

Sep 4, 2026
The doctors and staff

Sep 3, 2026
Love the care I receive from Dr Waters. Been his patient for many years. He is a wonderful physician and his team, including his phlebotomist is terrific as well.

Sep 3, 2026
Professional and friendly staff.

Sep 3, 2026
I love this 9ffice and all the staff!! They are absolutely wonderful!

Sep 2, 2026
The entire office is a delight. Everyone I encounter, from front staff, clinical, lab and my physician is very friendly and knowledgeable.

Sep 2, 2026
Personel

Aug 31, 2026
Dr waters is the best!

Aug 30, 2026
Everyone is nice, personable and friendly. Dr Waters is the very best. He really cares. All the nurses are top also.

Aug 30, 2026
The staff and Dr Waters

Aug 29, 2026
Kind to me!

Aug 29, 2026
Dr waters is the best kind caring

Aug 29, 2026
Professional, friendly!!

Aug 28, 2026
The entire staff is very professional, considerate, and organized. Dr. Waters has been my doctor for many years and he's always very thorough and welcomes questions.

Aug 28, 2026
Friendly

Aug 27, 2026
I like Dr. Waters and his office staff is very efficient. It is convenient for me to drive there.

Aug 27, 2026
Staff is friendly, helpful and professional.

Aug 26, 2026
Everyone are extremely nice and professional

Aug 24, 2026
All the staff are helpful and kind. Dr. Waters is fantastic, answers all your questions and very thorough exam.

Aug 23, 2026
kind, caring staff, nurses, and doctors; efficient processes; meets all my needs as a patient; helpful call center staff for additional questions. dr. waters is excellent!!

Aug 19, 2026
Very professional staff that treats everyone great!!

Aug 16, 2026
Warmly friendly. Helpful. High empathy. Respectful. Great Team from front desk to the Nurses and Doctors. Outstanding in every way.

Aug 15, 2026
They’re usually on time and I have been with Dr. Waters for over 20 years so I trust him

Aug 15, 2026
Very friendly and efficient. And Dr Waters is the best Dr I have had in my lifetime. and I've had many since I moved many times.

Aug 14, 2026
Professional, friendly and clean. Been going to this location for 20 years.

Aug 14, 2026
The office staff is always friendly and ready to offer assistance to patients. Visits are on time and patients very rarely have to wait which is a huge bonus for people on tight schedules. I typically see Dr. Waters and can only offer an opinion on him. He’s a top-notch physician who offers the best treatment plan for a person’s medical issue. I most strongly recommend Dr. Waters and his team of medical professionals.

Aug 13, 2026
Clean ,friendly,organized and efficient.

Aug 12, 2026
The doctors, support staff, and office staff are great! Very friendly and knowledgeable.