Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

1,820 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

1,820 Ratings, 1,107 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 22, 2025
Eberything

Nov 21, 2025
Just awesome! From the moment I checked in until the moment I left the staff personnel were incredible. Everyone was friendly and they were efficient.

Nov 21, 2025
Love Dr. Waters! Most caring physician I have ever met!

Nov 21, 2025
I'm so satisfied the attention I received from my Doctor, Medical Assistance, Lab. Tech. and front Stuffs with the professional assistance once you check in. The clinic is well organized and clean. I absolutely recommend it to others.👌

Nov 20, 2025
Dr waters is the best and the staff are so friendly

Nov 19, 2025
Dr. Waters is excellent!

Nov 19, 2025
Professional and friendly

Nov 19, 2025
Very professional

Nov 17, 2025
Prompt , friendly, and professional

Nov 17, 2025
They are helpful and Doctor Waters is great. All of the people who work there are great and very helpful.

Nov 16, 2025
Everything; been there since 2003 & they have been there for me, thank you Dr. Waters Teem & the office crew.🥰

Nov 16, 2025
Dr. Waters and the rest of the staff.

Nov 15, 2025
staff of doctors and nurseys

Nov 14, 2025
Very clean, well kept, more rooms to maneuver in the lobby. Restroom is close by for convenience. Exam rooms were great. The facility location is farther from where we live but the respect and kindness of the staffs, the gentle lab nurse, his above and beyond courteous, polite, generous and helpful PCTs Ms Patricia, our wonderful physician Dr Waters who was and is caring, compassion, thoughtful,his excellent quality of service and professionalism. I would not change the BMC primary Healthcare facilities where my excellent care team be. I am grateful with the facility, and I treasure all care team who work in the facility.

Nov 13, 2025
good service

Nov 13, 2025
Professional, caring staff. Ease of scheduling. Prompt ordering of meds to pharmacy. Correct diagnosis. Ease of follow up if needed.

Nov 13, 2025
Everyone there is personable and professional.

Nov 13, 2025
Every one is so nice. Office is clean & professional

Nov 13, 2025
Staff very professional

Nov 13, 2025
Dr. Waters and staff

Nov 13, 2025
Very professional, courteous, polite, clean atmosphere. Doctors extremely knowledgeable. Takes time with patients, answers questions with explanations that can be understood by patients.!!

Nov 13, 2025
Friendly staff

Nov 12, 2025
Great staff and Dr. Waters is one of the best doctors I know. I would not change this doctor or office for anything.

Nov 9, 2025
My doctor is very attentive, helpful and kind. The office staff is very pleasant and helpful.

Nov 9, 2025
The staff is very friendly

Nov 8, 2025
The wait time to get in to see the doctor is usually the shortest of any medical office I use - in other words, they are consistently on time with appointments. The staff are professional, friendly and helpful, and Dr. Waters is kind, thorough and truly listens to concerns.

Nov 7, 2025
Keeps timely appointments and Dr Waters isacaring very knowledgeable physician

Nov 7, 2025
Highly professional, caring and extremely efficient. Staff is very well trained, providers adhere to the highest standards and practices.

Nov 7, 2025
I have been seeing Dr Waters for over 20 years and I have always received excellent care. He’s an awesome physician.

Nov 7, 2025
Clean, welcoming, professional office staff, knowledgeable.

Nov 6, 2025
great place, nice, kind and professional.

Nov 6, 2025
Every one friendly and courteous

Nov 5, 2025
Very professional staff

Nov 5, 2025
Dr. Waters has been my PCP FOR OVER 15-years. He knows me well, which saves time & testing. He is also PCP and I believe he is still the PCP for my adult son. It’s nice to have a doctor who knows your whole family.

Nov 5, 2025
Always friendly and thorough

Nov 1, 2025
Dr Waters and his staff are always pleasant and professional. Always responsive in person or thru Baptist Connection app.

Oct 31, 2025
The caring Dr and staff

Oct 30, 2025
Dr Waters provides the highest standard of care along with being very personable.

Oct 27, 2025
Wait time was good and employees were polite.

Oct 26, 2025
It’s efficiency.

Oct 25, 2025
Friendly an on time.

Oct 25, 2025
Dr. Waters is the BEST physician! He listens, cares, treats with compassion and has sincere desire to help his patients improve! Thank you Doc!!

Oct 25, 2025
Everyone at Baptist Primary is very pleasant and attentive! We love Dr. Waters!

Oct 25, 2025
Very clean, professional and friendly.

Oct 24, 2025
nice staff

Oct 24, 2025
Dr Waters takes time and listens to his patients. He suggests very good options for each patient based on their individual situation. My wife and I both are patients and we appreciate his care and concern for us.

Oct 23, 2025
Short wait, great doctor that cares.

Oct 21, 2025
Friendly staff and great doctors!!

Oct 20, 2025
efficient

Oct 19, 2025
Everything