Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

2,308 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

2,308 Ratings, 1,388 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Everything was excellent ! The staff is very efficient . Dr waters make me feel comfortable and I trust him with my health and well being 100%. Great job to the staff

Jul 25, 2026
Caring staff and great diagnostics and referrals for necessary testing.

Jul 25, 2026
staff and doctors

Jul 25, 2026
Dr. Waters

Jul 24, 2026
I have been a patient with Dr. Waters for many years now. The staff there has always been extremely friendly and welcoming. I travel from another side of town and will continue to travel to keep them as my primary medical provider.

Jul 23, 2026
Prompt professional

Jul 22, 2026
I like my doctor and the office has improved over the years

Jul 22, 2026
Everyone is friendly, proficient, professional and make me comfortable.

Jul 20, 2026
DR. Waters takes the time to learn about my concerns and issues. He is always very knowledgeable and understanding of my concerns. I never feel like I am rushed to get out of the office.

Jul 19, 2026
Best Doctors, Nurses, and Staff in JAX! MISS SANDRA, BUT LOVE DR WATERS! BEST DOCTOR I’VE SEEN IN YEARS. ACTUALLY LISTENS TO YOU! Followed Sandra there from Dr [last name]'s in the 90’s. 30 years

Jul 18, 2026
Caring efficient and professional Dr Waters provided excellent knowledgeable advice

Jul 17, 2026
Clean and friendly atmosphere

Jul 17, 2026
I have been seeing Dr. Waters for many years - shortly after he joined this office. All the staff are excellent and always most helpful if I have a question. I don't plan to ever discontinue using this office and hope you keep all the staff happy.

Jul 17, 2026
I love Dr. waters

Jul 16, 2026
Everything! Clean. Staff are polite and helpful. Doctor Waters is absolutely wonderful. Excellent doctor. Great bedside manner. Really shows care for his patients.

Jul 16, 2026
Dr Waters is the best. Patient, understanding, attentive, and provides clear guidance regarding my health needs and concerns.

Jul 15, 2026
Excellent customer service and support. Everyone is so kind and welcoming. A place you are truthfully heard and loved.

Jul 15, 2026
Everyone is warm and welcoming! They get to know you.

Jul 15, 2026
Dr Michael waters

Jul 12, 2026
Continuity of care

Jul 11, 2026
My wait time was very short, and I got to see Dr Waters very quickly for my annual checkup. He spent time with me to discuss concerns I had. I did not feel rushed.

Jul 11, 2026
Efficient

Jul 10, 2026
The whole operation is wonderful. The doctors, nurses, and office staff are all top notch. Dr Waters listens to you and doesn't rush.

Jul 9, 2026
Wonderful staff.

Jul 9, 2026
Great doctors and staff.

Jul 8, 2026
Friendly caring staff

Jul 8, 2026
The friendliness of the staff. They really put us at ease. This office is the best!

Jul 5, 2026
Friendly atmosphere, clean and although it's a way distant location we love this branch. The staffs were polite and courteous. Front desk staffs were kind and respectful. Dr. Waters medical assistant Ms Patricia was and as always very patience. She's understanding with the health situation I'm facing right now. Dr Michael Waters was and always prioritized my health. As follow up visit from hospital stay, I was cared well during my primary physician visit. Dr Michael Waters was very thorough and explained and discussed every details to me in a way I could possibly understand. I am pleased with overall quality performance I'm given. I'm grateful that Dr Michael Waters is my primary physician and his team are awesome.

Jul 2, 2026
Love DR Waters and wish him well. Always onetime, pleasant staff

Jul 2, 2026
Clean fast and efficient

Jul 2, 2026
Great Doctor and Staff.

Jul 1, 2026
Dr. Waters and his staff are amazing and truly care about their patients. I moved to Miami years ago and still see Dr. Waters in Jacksonville because I have not been able to find the same level of care elsewhere.

Jul 1, 2026
I have been seeing Dr Waters for many years. He has always been caring and did what was best for me. The office staff has always been polite and helpful.

Jun 27, 2026
Dr Michael Waters has taken excellent care of us for the past 26 years and we hope he will continue to do so.

Jun 26, 2026
Dr waters is the best. Staff is professional and friendly. Been my primary doctor for as long as I can remember. ⭐️⭐️⭐️⭐️⭐️ all the way around.

Jun 24, 2026
Dr. Waters and staff—professional and courteous—

Jun 21, 2026
Very professional and friendly people.

Jun 20, 2026
I had an outstanding visit to Baptist Health recently, and I couldn't be happier with the care I received. My doctor and the entire team were awesome—they treated me just right, with genuine care and attention. Everyone was incredibly knowledgeable, highly professional, and made the whole experience smooth and reassuring. It was truly a great visit from start to finish. Highly recommend Baptist Health and this doctor to anyone looking for excellent healthcare! Thank you!

Jun 19, 2026
On time, professional and I love Dr Waters who has been my PC for over 10 years.

Jun 19, 2026
Cleanliness, professional , ease of making an appointment

Jun 18, 2026
Dr Michael Waters is a great primary care provider. I've been a patient there for a very long time.

Jun 18, 2026
Dr. Waters has been my primary care physician for over 20 years and he and the staff have always been friendly, supportive and knowledgeable. His trusted advice and their support make the office a great place to go when you are unwell or just need a physical.

Jun 17, 2026
The at home feeling. The staff is knowledgeable and caring. The facility is always clean and warm.

Jun 17, 2026
Dr. Waters is a true professional. He spent ample time and did a thorough exam. If you’re lucky enough to have him for your doctor you will be very happy.

Jun 17, 2026
People are real friendly, nice and understand how you feel when you’re not feeling well.

Jun 14, 2026
Great Doctors and awesome staff.

Jun 14, 2026
Very Friends, and helpful.

Jun 12, 2026
Dr. Waters.

Jun 12, 2026
Not a whole lot of wait time for your appointment!

Jun 11, 2026
Everyone is very pleasant, helpful, and professional.