Michael Waters, MD

Family Medicine

Baptist Primary Care

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225 Directions

904.221.0264

www.baptistjax.com

4.9 out of 5

2,053 verified ratings

1 Location


Baptist Primary Care - Harbour Place

13001 Atlantic Boulevard, Suite 100

Jacksonville, FL 32225

(904) 221-0264 Directions

2,053 Ratings, 1,242 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Great staff and Doctors. Very easy to work with.

Mar 29, 2026
Dr waters is very professional. The support staff is excellent.

Mar 27, 2026
The excellent staff, efficiency for getting an appointment, good follow up and diagnosis.

Mar 27, 2026
Good service

Mar 27, 2026
always spotless, the staff is very friendly

Mar 19, 2026
The professionalism Easy portal to access

Mar 19, 2026
Always welcoming staff. Efficient and highly attentive to all patients. Clean and comfortable waiting lounge.

Mar 18, 2026
Love Dr. Waters and his team they are amazing. The people in the office as well are very helpful

Mar 18, 2026
Always see me on time. Friendly and professional service.

Mar 18, 2026
Great people willing to help! Large Parking lot - office is Convenient to where I live.

Mar 18, 2026
Courteous, friendly and good service

Mar 16, 2026
My doctor and the convenience of the office.

Mar 16, 2026
The Doctor and staff were professional, timely and respectful my input

Mar 15, 2026
Very responsive

Mar 15, 2026
I appreciate being able to get appointments when needed and not having long waits after arriving. Everyone is very friendly and kind.

Mar 12, 2026
Friendly, efficient, professional.

Mar 12, 2026
This place is very nice. All Doctors are very friendly and very knowledgeable. Office staff is also very friendly.

Mar 10, 2026
Staff is very friendly and professional. Wait time is excellent and Doctor Waters is personable and very thorough.

Mar 9, 2026
Very professional and friendly. Dr. Waters always treat his patients like family. He really shows that he cares about your health and wellness.

Mar 9, 2026
Clean and Dr. Waters and Maria [last name] are wonderful

Mar 6, 2026
Everyone there is kind and helpful. Dr. Waters is professional is genuinely interested in your health.

Mar 5, 2026
Friendliness, professionalism and knowledge. Outstanding Dr Waters and his support staff

Mar 2, 2026
Dr Waters is absolutely the best! He's compassionate, knowledgeable, and a great listener! He really cares and I am so thankful for him!

Mar 2, 2026
Friendly staff. Clean office

Mar 1, 2026
Staff is always friendly, and on time. Dr. Waters listens and is attentive to his patients needs.

Feb 27, 2026
Everyone one there is super friendly. They're always on time and my physician is wonderful!

Feb 26, 2026
Dr Michael Waters exudes confidence. He cares for and with his patients - is professional and personable at the same time. He has taken care of both me and my wife for 25 years and, selfishly, we hope he doesn’t retire until we no longer need medical care.

Feb 26, 2026
Proficient. Client friendly. Attentive. Warmly professional. Terrific Medical care by Dr. Waters. Top tier.

Feb 22, 2026
As always excellent care from staff and doctor.

Feb 21, 2026
Friendly and clean environment

Feb 21, 2026
Friendly staff, Dr. Waters is great!

Feb 21, 2026
I’ve been with them over 20 years & I’ve never had a complaint or problems with anyone. They are like Family & they genuinely Care about me. I would recommend them to everyone🥰

Feb 19, 2026
Kindness & Compassion. I've been a patient for at least 20 + years.

Feb 14, 2026
Staff

Feb 13, 2026
Staff is Very efficient. Dr. Waters is always kind and patient. He takes his time answering any of my questions and helps me with any prescription refills I may need. I’m very happy with Baptist Primary Care. Dr. Waters and his staff have surely been a blessing in my life!

Feb 13, 2026
Amazing, caring staff

Feb 12, 2026
Front office, medical staff and Dr Waters are all frindly, thorough and responsive. The office is conveniently located and area traffic allows easy access.

Feb 12, 2026
Dr Waters and staff are awesome

Feb 12, 2026
My wife and I both feel Dr. Water’s is an excellent primary care doctor. Very efficient at his work and very compassionate.

Feb 11, 2026
The staff is friendly, efficient, and knowledgeable. Dr. Waters is amazing.

Feb 11, 2026
Professional friendly staff

Feb 11, 2026
Dr Waters is kind and thorough. The staff is friendly and the place is clean.

Feb 11, 2026
This office is always helpful, courteous and professional! Love Dr. Waters who has been my doctor for over 20 years!!

Feb 10, 2026
Excellent care.

Feb 7, 2026
Friendly and respectful.

Feb 6, 2026
LOVE Dr. Waters!!!!!!

Feb 6, 2026
They listen to you . They take care of the problem and are very efficient. They ask questions

Feb 6, 2026
I really like my doctor. I believe Dr. Waters looks out for my best interests, medically. He also treats me like a long-time friend. That makes such a difference. The staff is always great...they put up with my dumb sense of humor and help me overcome Baptist Health System's obsession with electronic tablets for updating records.

Feb 5, 2026
Dr Waters is the best. Very good listener, transparent, empathetic. Just an all around good guy.

Feb 5, 2026
Outstanding service, caring and results