Franciscan Health Heart Care
Cardiology
4.9 out of 5
13,558 verified ratings
13,558 Ratings, 7,523 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Franciscan Health Heart Care for knowledgeable, compassionate, and thorough clinicians who listen, explain conditions and test results clearly, and involve patients in decisions. Multiple comments highlight excellent bedside manner, trust in diagnoses, and clear medication guidance. A few comments describe life-saving care (LAD/MI) and pacemaker/EKG evaluation. Overall sentiment is highly positive with frequent notes of personalized, unhurried visits and strong patient confidence in treatment plans.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 10, 2026
Derrick J Plahn , DO, FACC, FASE, RPVI
DrPlahn is AWESOME
Apr 10, 2026
Nice friendly and i have full confidence in him
Apr 10, 2026
I saw Caitlin Luebcke, NP, for the first time as my regular doctor is at the Indianapolis campus no longer.
She was a joy to see and I can't say enough positive things about her! She was personable, comforting, informative and has a very caring personality! I am definitely comfortable with her diagnosis and plan for my treatment and I look forward to seeing her in the future if need be.
Apr 10, 2026
She asks many questions and has been very helpful for me to lose weight and become more healthy.
Apr 10, 2026
He was very comforting
Apr 10, 2026
He's good to talk to.
Apr 10, 2026
He is the very best at what he does! I have put my life in his hands and he has kept me alive!
Apr 10, 2026
She totally cares about her patients
Apr 10, 2026
Listens and understands. Takes his time with you.
Apr 9, 2026
Knowledge, professional, friendly and a good listener
Apr 9, 2026
listens and is respectful
Apr 9, 2026
She’s the best! Caring, knowledgeable and really knows the patient! None better
Apr 9, 2026
GOOD PATIENT'S SERVICE
Apr 9, 2026
I like my Dr.
Apr 9, 2026
Confidence in his knowledge and ability to determine proper treatment.
Apr 9, 2026
Dr. Moore listens very closely & explains thoroughly all her instructions!!
Apr 9, 2026
Dr. Shea is highly intelligent and his conversations show this plainly!
Apr 9, 2026
Very knowledgeable and attentive doctor. Listened to all my concerns.
Apr 9, 2026
Informative, listens, covers all avenues.
Apr 9, 2026
He didn't seem rushed and listened to what I was saying.
Apr 9, 2026
I recommended Dr. Marsh Kates to a friend today. I made the recommendation because I was very thankful for the time Dr. Marsh Kates took with me to fully answer my questions and explain everything in a way that I could understand. I’ve seen three other cardiologists in the past, but this is the first time I felt that my concerns were fully addressed.
Apr 9, 2026
Knowlegable
Apr 9, 2026
She explains everything in detail and genuinely cares.
Apr 9, 2026
Competent
Apr 9, 2026
Great bedside maner. Very caring. Love my new doctor.
Apr 9, 2026
He was caring and thorough...answered all my questions to my satisfaction
Apr 9, 2026
Sarah spent the necessary time with me answering all my questions and listening to me. She is very nice and knowledgeable.
Apr 9, 2026
Explains the problem clearly
Apr 9, 2026
Very thorough with excellent bedside manner.
Apr 9, 2026
She’s nice
Apr 9, 2026
Dr. Espar is very professional and has a good bedside manner. He checks your tests and he listens to you. If you need more tests he orders them. I have been seeing Dr.Espar for many years and he is one of the best cardiologists.
Apr 8, 2026
Dr. Bashall is very hands-on. He gives great explanations including his own personal experiences. He is very knowledgeable and progressive in his thinking and provides cutting edge treatment. I feel very confident in his care.
Apr 8, 2026
takes time to listen & reassure
Apr 8, 2026
A doctor that makes you feel like you're his only patient. Very nice.
Apr 8, 2026
again he is very skillful. Takes time with you and asks questions.Never feel rushed.
Apr 8, 2026
First time meeting him and was very happy with the appointment
Apr 8, 2026
Very knowledgeable and very good to talk to and answer any questions.
Apr 8, 2026
Knowledgeable and communication skills are excellent!
Apr 8, 2026
Very attentive provider; listens intently and addresses concerns.
Apr 8, 2026
Eileen is very knowledgeable on what she does, easy to talk to and takes plenty of time to go over things with me.
Apr 8, 2026
Knowledge, thorough, friendly.
Apr 8, 2026
she is easy to recommend caring helpful and efficient
Apr 8, 2026
He knows what he's doing.
Apr 8, 2026
Very kniwledgable
Apr 8, 2026
Very caring person.Very concern with you and it shows.
Apr 8, 2026
She is a great physician.
Apr 8, 2026
Answered ?s. Upbeat.
Apr 8, 2026
Mentioned above. He is caring and listens to you.
Apr 8, 2026
He is such a personal and caring doctor! And Have gone to him for over 30 years and love him so. Has doctored my husband, daughter and son also .
Apr 8, 2026
Great at explaining things and made me feel at ease