Franciscan Health Heart Care
Cardiology
4.9 out of 5
13,421 verified ratings
13,421 Ratings, 7,499 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Franciscan Health Heart Care for knowledgeable, compassionate, and thorough clinicians who listen, explain conditions and test results clearly, and involve patients in decisions. Multiple comments highlight excellent bedside manner, trust in diagnoses, and clear medication guidance. A few comments describe life-saving care (LAD/MI) and pacemaker/EKG evaluation. Overall sentiment is highly positive with frequent notes of personalized, unhurried visits and strong patient confidence in treatment plans.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 16, 2026
Mark W Lutz , PA-C, MPA
Easy to talk to and answer my questions in away I understand.
Jan 16, 2026
Professional but personal. Extremely knowledgeable but patient to answer questions
Jan 16, 2026
Dr. Shah is professional, caring and compassionate. He understands my issues in communicates in an easy to understand manner. He demonstrates the Franciscan values whenever he sees me.
Jan 16, 2026
Professionalism and Honesty
Jan 16, 2026
Excellent physician
Jan 16, 2026
I like his manner and thoroughness
Jan 16, 2026
She was wonderful and made me feel comfortable but was right to the point! Took her time with me.
Jan 16, 2026
HE TAKES GREAT CARE OF ME
Jan 16, 2026
Repetitive to the comments above, but my experience with Mark Jones has always been great.
Jan 15, 2026
Takes time to talk with me. She's intelligent, well-informed, and quite personable.
Jan 15, 2026
She’s great and very professional
Jan 15, 2026
Very nice. Great listener. Genuinely seems concerned about her patients.
Jan 15, 2026
I firmly believe that she is a very caring person. Very interested in helping you with a plan to keep you healthy very understanding of your feelings.
Jan 15, 2026
Wants to get all the information to make an informed decisions about medication adjustments. Does a good job emphasizing healthy behaviors essential especially for seniors quality of life.
Jan 15, 2026
She is very good, thorough and encouraging
Jan 15, 2026
her professional and compassionate way is very appreciated
Jan 15, 2026
She is knowledgeable and personable and allows time for discussion.
Jan 15, 2026
Very professional and caring
Jan 15, 2026
I have 100% trust in Dr. Kovacich’s care. I would happily refer any family member or friend to him.
Jan 15, 2026
Very comforting and knowledgeable
Jan 15, 2026
Answered all my questions and was willing to take the time to talk with me.
Jan 15, 2026
Sincere, straightforward, and keeps to business and does have the ability to smile.
Jan 15, 2026
Dr Ward takes the time to explain everything her plan and her goals for your health
Jan 15, 2026
She takes the time to listen to the patient and make sure she provides detailed explanations and answers all questions
Jan 15, 2026
Hannah listens to what I have to say and tells me what she is doing with my medicine and health.
Jan 15, 2026
He's a God-send; what else can I say?
Jan 15, 2026
Melissa takes her time with you and makes you feel as if she cares about you and she answers all your questions.
Jan 15, 2026
Very friendly and knowledgeable cars about her patients and answers all questions.
Jan 15, 2026
Straight and to the point. He answered all of our concerns and questions.
Jan 15, 2026
Very thorough
Jan 15, 2026
Very knowledgeable, understanding, caring
Jan 15, 2026
very professional , listens to the problem, explains with patience.
Jan 14, 2026
She’s so smart and so nice
Jan 14, 2026
Efficient friendly thorough
Jan 14, 2026
She listened to my compliment’
Jan 14, 2026
She is thorough, will answer all questions, and is kind and compassionate to the patients.
Jan 14, 2026
Helpfull, understanding, plain language, excellent listener, GOOD MAN!!
Jan 14, 2026
He is thorough, explains clearly, answers questions. Knowledgeable
Jan 14, 2026
Dr Njei is very professional patient and thorough when he explains. His staff is also very kind.
Jan 14, 2026
Caring and understanding made me at peace with my check up
Jan 14, 2026
With it being my first visit with Dr. NJ, I was impressed that he knew so much about my past history, which is quite extensive. He answered my questions and was very personable.
Jan 14, 2026
Very kind, knowledgeable, listened to me and was reassuring.
Jan 14, 2026
One of the Best Physicians that I have ever encountered !
Jan 14, 2026
She is a great ,caring doctor
Jan 14, 2026
He was not rushed. Spent quality time with me. Understand my desire to keep active. Supper nice gentleman I am glad I drove an hour north to see him well worth my time
Jan 14, 2026
Dr K is a pleasant doctor who is thorough, kind and caring.
Jan 14, 2026
He's a very concerned Dr.
Jan 14, 2026
He cares
Jan 14, 2026
Kind and professional
Jan 14, 2026
Dr. Osei has always been very compassionate with her care and always answered any questions or concerns I had.