Collaborative Care Program

4.9 out of 5

2,579 verified ratings

2,579 Ratings, 1,019 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Catherine my therapist. 5-stars The new facility at the beaches

May 23, 2026
Staff is amazing

May 23, 2026
As usual, Miss Moore is very understanding patient and a beautiful spirit. I enjoy every appointment that I encounter with this young lady because of her she’s made a big difference in my well-being.

May 22, 2026
Professional, expert, and caring!

May 22, 2026
It is very comfortable.

May 22, 2026
Much better now. It is bright, newer and cozy.

May 20, 2026
Very clean and welcoming.

May 19, 2026
Everything

May 17, 2026
I like how polite kind and friendly my LMHC was every step of the way. No judgement sincere, kind and humble

May 17, 2026
I like that after my initial visits, I've been able to do my appointments virtually.

May 17, 2026
My counselor, Jim Solari, is amazing. I always look forward to my appointments with him. He has a wonderful way of communicating and before I know it, I’m taking about something that I might not have realized was troubling me. And last, but not least, he has an incredible sense of humor, which makes me relaxed and more comfortable in sharing my problems.

May 15, 2026
I love Amanda she is so wonderful and I trust her

May 15, 2026
Polite and professional

May 14, 2026
I liked my therapist. That we can video talk

May 14, 2026
Convenient and nicely set up.

May 14, 2026
Holly helped me by understanding and supporting me.

May 9, 2026
Your facility

May 8, 2026
Love the facility and personal.

May 8, 2026
The comfort of being in my home

May 8, 2026
Therapist was understanding and supportative

May 6, 2026
Nice staff, super clean, friendly and no waiting!

May 6, 2026
from my primary doctor

May 6, 2026
The staff is wonderful. Chelsea is the best therapist?

May 3, 2026
It's private. always the same person with realistic recommendations.

May 3, 2026
I appreciated how quickly I was able to schedule an appointment with a counselor. I like the CoCM as it has great lines of communication between my PCP, the counselor, a Psychiatrist, and myself. I’m hopeful this model and practice will be helpful to lead me to better mental health.

May 2, 2026
Great professional service I received

Apr 30, 2026
Kind therapist will listen to what you say first, then make suggestions to correct or improve situation

Apr 30, 2026
Jennifer not only listens carefully but makes suggestions that are very helpful 😊

Apr 29, 2026
I am very impressed with the behavioral counselor, Lauren Papalas. She has been intuitive, professional, compassionate, and has purposeful activities and suggestions to help me achieve my goals. I would definitely recommend her to my friends and family. It would be wonderful, if she saw patients in every age group.

Apr 29, 2026
“Lauren” is very professional and cares about my health and wellbeing. I enjoy attending my sessions with her.

Apr 29, 2026
Thank you for having a whole team of staff who are friendly and welcoming to BH services. I found front office staff helpful and patient. This makes a new patient feel not only welcomed, but not judged for mental health issues. Dr. Solari was a superb listener, tuned in to nuances, and with a delightful sense of humor which softened the edges to honest, yet caring observations that he had. Dr. Solari had some pragmatic tools for me to use and some thought provoking ideas for me to consider with the circumstances I face. He's a true asset to BH services and I've told my primary doctor what a GREAT experience I had with his counseling. Again, thanks for having a really fine professional to serve your patients.

Apr 28, 2026

Apr 28, 2026

Apr 25, 2026
The office staff has made me feel special.

Apr 25, 2026
Staff and location

Apr 24, 2026
It was nice talking to Catherine Williams again. I hope she will be able to help me out of my depression. I am having some health issues which my Dr. is working on.

Apr 23, 2026
The program is great

Apr 23, 2026
Catherine is awesome, she truly helped me so much. I recommend her to help anyone that have anxiety issues.

Apr 22, 2026
Easy access with parking lot quick distance away.

Apr 21, 2026
Quick follow up to set the appointment Professional and kind therapist

Apr 21, 2026
I felt comfortable

Apr 21, 2026
Jim has been very supportive

Apr 20, 2026
Hi, I’ve seen several people who could assist me in many ways. This is the first time I feel that I have someone who’s really thinking of me and getting through to me. Catherine is especially what I needed. With her assistance I think I’ve really started to handle my issues.

Apr 19, 2026
The staff is receptive and responsive and genuinely tries to help. Your counselors are consistent and comprehensive. Thank you very much for your help.

Apr 19, 2026

Apr 18, 2026
Great customer service

Apr 16, 2026
Totally Professional

Apr 16, 2026
I am getting the help I need for my depression

Apr 15, 2026
I love my therapist, Lauren. She has been so helpful for me after my husband passed away. She has a gentle but wise approach to counseling .She is young but her way of relating to me is very mature and very knowledgable! I am blessed to have been placed with this special woman!

Apr 15, 2026
New location very convenient for me. This being the first time I've worked with a therapist. And have found it very helpful!