Collaborative Care Program

4.9 out of 5

1,849 verified ratings

1,849 Ratings, 708 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025

Sep 28, 2025
This is a great program for short term therapy. The process was explained to me in depth when making my appointment and again during my initial visit. Catherine Williams was wonderful. I think it is fantastic that Baptist South offers such a program.

Sep 27, 2025
Professional therapist, empathetic, good advisor and counselor. I trusted James and I felt comfortable.

Sep 27, 2025
The speed at which I could make appointments and get access to medication.

Sep 25, 2025
Convenient and parking is fairly easy.

Sep 25, 2025
Very professional

Sep 25, 2025
Catherine was very caring, excellent listener, understood what I was talking about, kept the conversation going, asked great questions to get me to go deeper.

Sep 25, 2025

Sep 25, 2025
Overall the meeting process was very smooth and the conversation/explanation was great.

Sep 24, 2025
Friendly. Convenient. Easy to get an appointment

Sep 24, 2025
Very informative and professional. My therapist really listened to me and she cared. She checked up on me after my surgery and spent 6 months with me until I was able to use the tools she gave me in my every day life.

Sep 23, 2025
I liked the opportunity to discuss my problems virtually and still have a personal interaction with the counselor

Sep 23, 2025
Friendly staff

Sep 21, 2025

Sep 20, 2025
Convenient location and knowledgeable staff.

Sep 20, 2025

Sep 19, 2025
The man I spoke with was very kind! I always felt better about my issues when I left his office!

Sep 19, 2025
Easy to get to. Very nice facility. Helpful staff. Dr Solari was very professional, good listener, made me feel comfortable with the process.and quickly built confidence in his capabilities

Sep 19, 2025
Dr Solari is very professional, asks very good questions in a very gentle way. He listens and then asks more questions to help me with skills to help me with my anxiety and worry. He’s an excellent doctor. I highly recommend him. His staff is very friendly and helpful.

Sep 18, 2025
Dr. Holly was very attentive, nice and totally focused on my needs.

Sep 18, 2025
The people are friendly and very helpful when I need them.

Sep 18, 2025
Very professional and helpful. I found this as a healitng process. I highly recommend this program

Sep 18, 2025
The flexibility using online sessions fit my lifestyle. I was able to be in different locations and still benefit from the therapy.

Sep 17, 2025
Bright, open.

Sep 17, 2025
I only had the initial meeting, and it went well. I felt that Holly understood my issues. Please send me a survey once I have had a few more sessions. I can't give good feedback with only having one session.

Sep 17, 2025
Teledock appt

Sep 16, 2025
Convenient location

Sep 16, 2025
My therapist is very knowledgeable and caring.

Sep 16, 2025
Miss Amanda helped me a lot. She was terrific. I would use her again.

Sep 16, 2025
Convenient location . Wheelchair accessible. Nice quiet environment.

Sep 15, 2025
Dr solari is very easy to talk to. Thank you.

Sep 14, 2025
No complaints about facility

Sep 13, 2025
Counselor is awesome.

Sep 12, 2025
I was doing the Telehealth which was very convenient for me. Everyone was very welcoming and kind

Sep 12, 2025
Counselor is very good and compassionate Ease of making appointments.

Sep 12, 2025
Good counseling sessions with takeaways to practice daily. Flexibility in having sessions in person or virtually as needed.

Sep 10, 2025

Sep 10, 2025
Clean and friendly staff, Great location

Sep 9, 2025
The care you show to your patients

Sep 7, 2025
Lauren Papalas is terrific. She is professional, understanding and the best listener. I want to continue my sessions with her only. She has made such a difference to help me resolve my issues.

Sep 7, 2025
Great session. Jennifer was very patient in listening to my recap of events since our last meeting. Provided valuable feedback.

Sep 4, 2025
I was very comfortable and at ease which made it easy to talk. I never felt uncomfortable or nervous.

Sep 4, 2025
I like that there is a nice setting and friendly people that work there.

Sep 3, 2025
Staff especially Jim. He’s helped me think things thru and so easy to converse with, he’s kind and considerate.

Aug 29, 2025
Ability for virtual.

Aug 29, 2025
Expertise ,openness,encouragement

Aug 29, 2025
Professional staff, many local locations, no problems

Aug 29, 2025
Very efficient.

Aug 29, 2025
Genuinely concerned with my health and wellbeing. I appreciate the attentiveness attributed to my sessions. I have recommended Baptist to family and friends.

Aug 28, 2025
The staff is the best I have been around. Very friendly and extremely helpful.