Collaborative Care Program
4.9 out of 5
1,595 verified ratings
1,595 Ratings, 610 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
James "Jim" Solari, PhD, LMHC
Location is not terribly convenient for me, but talking with “Dr Jim” has been worth the trip. He listens and provides honest helpful feedback. It’s like talking with a friend you know you can trust when struggling with personal relationship issues. I would not hesitate to recommend him to anyone.
Jul 26, 2025
Kindness, compassion
Jul 25, 2025
Lauren Papalas is amazing!
Jul 25, 2025
Close to me and love Jim
Jul 21, 2025
From the time of my request, in less than 24 hours I was contacted and scheduled for an appointment!
Jul 19, 2025
Jim Solari was intuitive and often listened quietly then said just the right thing to help me realize the next step. He recommended referrals for other specialists and helped me work through lots of issues. Very good at what he does.
Jul 19, 2025
1st Visit, Great Choice in Counselor ☺️
Jul 19, 2025
Professional, kind, and thoughtful !
Jul 17, 2025
Professional, helpful, flexible scheduling and terrific counselor (Lauren Papalas). The best ever!!
Jul 17, 2025
Speaking to Amanda is the counselor I have. She is very good. I feel so much better after talking to her. I appreciate everything that she does for me. Thank you so much, Amanda.
Jul 13, 2025
Professional, courteous and dedicated.
Jul 13, 2025
Jen was very thoughtful, informative, easy to talk with and provided excellent insight and suggestions. She really helped me and I appreciate her caring and interest. I very much value her therapy and feel Baptist Health is fortunate to have her.
Jul 13, 2025
I have been using Baptist Behavioral for my entire family at multiple points in our lives. They have helped get diagnosis and treatment for our conditions.
Jul 13, 2025
Thought provoking session led by a caring, knowledgeable professional.
Jul 13, 2025
The staff. Jim Solari did a great job. I felt more comfortable with him than I have with anyone in my life.
Jul 12, 2025
The ability to visit electronically
Jul 11, 2025
All the staff are helpful and shows Interest in helping me and answering my questions.
Jul 10, 2025
All the personnel were friendly & professional. Catherine was thorough & I look forward to working with her.
Jul 10, 2025
Close, nice therapist
Jul 10, 2025
Jim was a big part in bringing me back to earth. I felt like I was in a deep hole the first time we met!
The words of wisdom made a big difference and I greatly appreciate it!
Jul 9, 2025
They was easy to talk to, and I was able to talk to without being judged, about having a mental crisis.
Jul 8, 2025
Provider was professional, compassionate, and helpful.
Jul 7, 2025
no waiting, very friendly and helpful
Jul 5, 2025
Friendly staff and knowledgeable physicians.
Jul 5, 2025
I had the best therapist. She was patient, kind, understanding, and very professional.
Jul 5, 2025
Have very great sessions with the psychologist it has been helping. Do appreciate all of her help.
Jul 3, 2025
Ease of checking in. Professional staff.
Jul 3, 2025
Excellent, professional counseling, good location and parking, easy appointment setting. I am very confident that I am getting the very best care.
Jun 30, 2025
The ease of meeting with my psychologist via zoom call works great and I enjoy working with Holly.
Jun 29, 2025
Easy and prompt request for appointment. Friendly front desk staff and Jim was great. Easy to talk to, explained everything very clearly and how the process/program works. Would definitely recommend.
Jun 29, 2025
I love my therapist
She's wonderful
Highly recommend
Jun 28, 2025
I like the convenience, My Therapist, My Psychiatrist, and staff.
Jun 27, 2025
Therapist is very personal prepared and a good resource
Jun 27, 2025
Jim S. was very professional and worked very well with me. I felt much better after our sessions. I would highly recommend him.
Phyllis Scalia
Jun 26, 2025
Great staff and Catherine is the best of the best!!!
Jun 26, 2025
The facility is very convenient, pleasant and comfortable.
Best is Catherine Williams.
Jun 25, 2025
It is convenient for me. Most of my physicians are at Baptist South!
Jun 25, 2025
I was very depressed and now my outlook is so much better.
Jun 25, 2025
Jenny is my provider. She is very supportive. Your staff- especially Kamri and Joy are amazing. Always busy, professional and reliable. Thank you for them.
Jun 20, 2025
Therapist is great!
Jun 19, 2025
Everyone at the office is professional and kind, and the appointments run very much on time! Cate Williams is terrific, she has an ease about her that makes it very comfortable to talk with her. She is very knowledgeable in her field, and I am so grateful for her expertise and guidance during this difficult time in my life 😊
Jun 18, 2025
As a person who’s been in crisis. I’ve been working at it. I’ve been very lucky to get a great person. It definitely helps to be able to discuss things objectively. Get help I need.
Jun 16, 2025
Very comfortable speaking with Jim Solari. More like talking to a friend than a therapist.
Jun 16, 2025
Very clean and organized. All staff were helpful and friendly.
Jun 15, 2025
Used video conferencing so didn't go to the facility.
Jun 15, 2025
Clean and comfortable
Jun 14, 2025
Calm and smiles
Jun 11, 2025
Friendly and easy to tolk with
Jun 11, 2025
I had my counseling sessions online, which I greatly enjoyed! Did not go into a facility, and I really liked having such emotional therapy in the comfort and security of my own home!
Jun 11, 2025
The staff is friendly and caring. My feelings are giving great consideration. I appreciate the helpful during my time of need and even called to check on me!