Collaborative Care Program
4.9 out of 5
2,962 verified ratings
2,962 Ratings, 1,157 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Catherine Williams, LCSW
Virtual appointments
Sep 23, 2026
Holly total professional
Sep 23, 2026
Clean and professional
Sep 23, 2026
The remote visit. The professional treatment of the counselor
Sep 19, 2026
I love being able to see my therapist on site not virtually because I have bad reception in my home area. I'm very pleased with interactions I have with my therapist. Thank you
Sep 18, 2026
Professional
Sep 18, 2026
I was able to get in to see a provider much more quickly than going through other channels.
Sep 17, 2026
Just started so I'm neutral in how to improve the therapy sessions. So far staff has been pleasant and professional.
Sep 17, 2026
I'm pleased with help I am getting currently, .
Sep 16, 2026
Wonderful to work with.
Sep 16, 2026
That they actually listen and connect. I feel seen and heard.
Sep 15, 2026
The staff is very nice.
Sep 15, 2026
Jennifer was so pleasant to talk to. We discussed some of my issues and when I left her office I believe we have a good repour on most of my issues into the 1980's. I believe she will help me resolve things that happened to me and things I regret doing since 1979 to the present. I know she cannot fix them but will give me the tools to cope with them. Thank you, Jennifer,
Sep 15, 2026
Made me feel very comfortable
Sep 13, 2026
Friendly, on-time professional service.
Sep 12, 2026
Well thought out answers to issues and experiences.
Sep 11, 2026
On line, face time
Sep 11, 2026
I have only had one session. It was encouraging but way to soon to provide feedback
Sep 9, 2026
Consistency, professionalism, patience, attentiveness, willing to work with the patient regarding their specific needs. Thank you.
Sep 8, 2026
It is so convenient that primary dr can just reach out to CCM for assistance. In the past it was so difficult to obtain mental health help from Baptist. Since the CCM program has been established it is so much easier. Therapist I have is amazing.
Sep 6, 2026
No disappointment. Hit wrong button.
Sep 5, 2026
Very professional and friendly staff!
Sep 5, 2026
Its location.
Sep 4, 2026
Ms. Catherine Williams is nothing but professional which is why I have made great progress!
Sep 4, 2026
The provider was very professional and attentive.
Sep 4, 2026
I feel like I’m listened to!
Sep 4, 2026
It was welcoming, easy to find from the street.
Sep 3, 2026
Caring staff
Sep 3, 2026
I'm glad Baptist has this counseling option. Short term to help get past a temporary situation but optional to continue further if need.
Sep 3, 2026
Comfortable
Sep 1, 2026
The provider
Office staff
Easy to reach from I95
Easy to find parking
Aug 29, 2026
Such a great experience! Thank you for all the care, concern and support!
Aug 28, 2026
Professional, caring , smart
Aug 27, 2026
Very private and comfortable.
Aug 26, 2026
I do video therapy
Aug 21, 2026
The professionalism the respect of the staff and of course knowledgeable.
Aug 20, 2026
Ease of use of service since virtual. I like my practioner.
Aug 19, 2026
The facility is easy to reach. The greeting staff is warm and the waiting room is very comfortable
After having my first session with Ms Williams, I left her office feeling very confident that future sessions with her will be very successful.
Aug 19, 2026
Online therapy
Aug 19, 2026
Dr Lauren is a blessing!
Aug 12, 2026
Great patient care!
Aug 12, 2026
I am very comfortable with my counselor. She makes me very comfortable and listened to.
Aug 11, 2026
i enjoyed meeting Jim, he was very professional and attentive to me. i am excited about being able to talk to someone about the way I feel and what I am concerned about.
Aug 11, 2026
Everything
Aug 10, 2026
One on one interaction
Aug 7, 2026
My doctor is super. Her staff is super and she’s very close to my home!!!
Aug 7, 2026
Totally professional
Aug 6, 2026
Staff was easy to talk to
Aug 4, 2026
Appts always on time...friendly staff...my therapist is amazing...
Aug 4, 2026
I do virtual meetings